Care Coordinator - Forensics
Lutheran Social Services of Wi & Up Mi
Remote job
Lutheran Social Services of WI and Upper MI is currently seeking a Forensic Care Coordinator for our Operating Avenues for Re-Entry Success (OARS) program serving Marathon, Wood and Clark counties. This is a full-time, benefit eligible role. The position requires regular visits in the client's home and/or community and then is able to work from home for documentation and meeting purposes. The role is primarily, Monday through Friday, 1st shift, but will require flexibility to meet the needs of clients. This role provides comprehensive person-centered case management. This requires ongoing learning in Motivational Interviewing through participation in monthly coaching and quarterly fidelity reviews as well as the use of other identified evidence-based practices. This role works with individuals in DHS's Outpatient Competency Restoration Program (OCRP), Jail-Based Competency Program (JBCR), Conditional Release Program (CR), and Opening Avenues to Reentry Success Program (OARS), or Supervised Release (SR). Forensic Care Coordinators work collaboratively with community service providers that have been identified to specifically address the needs of the client with a mental health diagnosis and/or substance use disorder. LSS works closely with the client's treatment team and natural supports to best support whether the client is released from jail, prison, mental health institutions, or the community. Forensic Care Coordinators working in CR, OCRP, JBCR or OARS can be asked to work with clients in any of those programs, but Supervised Release remains separate. Supervised Release Care Coordinators will not work in CR, OCRP, JBCR or OARS: The CR program works with individuals found not guilty by reason of mental disease or defect. Forensic Coordinators provide professional testimony, write court documents, and understand the 917.17 WSS. The Forensic Coordinator works with mental health institutions, court systems, natural support, and community providers. The OCRP and JBCR offer services to adults charged with a crime adjudicated not competent to stand trial but likely to regain competency. The Competency programs Forensic Coordinators understand the 971.14 WSS and are responsible for meeting clients in the community (OCRP) as well as in the Jail setting (JBCR). The Forensic Coordinator works with the jail system, providing legal education, community providers, the court system, institutions, and natural support. · The OARS program, the Forensic Coordinator, understands the criminogenic needs of the client. This is a voluntary program. The Forensic Coordinator starts meeting with the client at the correctional institution in the pre-release stage and continues through post-release. The Forensic Coordinator works closely with the client and their treatment team for up to two years. · Supervised Release specifically works with sexually violent people who are committed under WI statute 980. While they currently may be living at Sandridge Secure Treatment Center, the role of LSS is to provide service coordination and services to assist them with a transition to living in the community. o Sexually violent person: This is someone who has a mental disorder that makes it likely the person will engage in future acts of sexual violence convicted of a sexually violent offense, adjudicated as delinquent for a sexually violent offense, or found not guilty of or not responsible for a sexually violent offense by reason of mental disease or defect. These people are committed under Wis. Stat. ch. 980. DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Work alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records, primarily electronic files. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Student loan navigation program with Summer, PBC Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: The specific education and/or experience is determined by the service delivered and the funding stream requirements. General Requirements: · Bachelor's degree in relevant area of human services. Acceptable human service degrees for this role include, but are not limited to, the following: · Community Mental Health · Substance Use · Counseling/Guidance · Criminal Justice · Psychology · Recreational Therapy · Rehabilitation Counseling · Social Worker · Vocational Counseling If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required$37k-46k yearly est. 1d agoCommunity Support Team (CST) Professional
Ncgcare
Remote job
Job Details Wilson, NC Full Time Bachelor's Degree Local TravelDescription Bring Your Passion Carolina Outreach is a leader in community-based behavioral health services in North Carolina. As part of ncg CARE, we are committed to delivering evidence-based practices that improve the lives of children, adolescents, and adults. Our programs include school-based therapy, outpatient counseling, psychiatric evaluations, community support, and substance abuse services. Bring Your Passion Carolina Outreach, an ncg CARE partner, is one of the largest and most respected providers of community-based behavioral services in North Carolina. Serving the central and east central regions of the state, Carolina Outreach is renowned for providing service excellence to children and adults through a comprehensive program array to include evidence-based practices. We are committed to providing a wide array of services to effectively meet the changing needs within the community. These services include evidence-based practices, school-based and outpatient therapy, psychiatric evaluations and treatment, Community Support and substance abuse services to name a few. Location: Wilson, NC Compensation: This position is compensated using a piece rate model, where pay is based on the Relative Value Units (RVUs) assigned to each billable service. Each clinical service (e.g., individual therapy, group therapy, assessments) is assigned a specific RVU value, and your total compensation is determined by the number and type of services you deliver. Orientation rate: $20.00 Piece rate: $33.00 - $34.50 Build Your Purpose We are seeking a full-time Qualified Professional to provide the following services: The primary purpose of this position is to provide Community Support Team Services to Mental Health and Substance Abuse consumers. Job duties include but are not limited to: providing assistance and support to consumers in crisis situations; service coordination activities, with or on behalf of a client; psycho-educational and support activities for clients and their families and/or natural supports as appropriate; rehabilitative and independent living skills; and symptom monitoring and management skills. Duties also include informing the client about benefits, community resources, and services; assisting the client in accessing benefits and services; arranging for the client to receive benefits and services; and monitoring the provision of services. This is an off-site job and its purpose is to provide these services in the community to enhance the consumer's ability to function and achieve their goals. Key Responsibilities: Serve as a member of the client's Community Support Team in the implementation of the consumer's Person-Centered Plan. Assist in planning, scheduling and implementation of services for the clients. Work to implement service delivery with other staff and/or across agencies. Develop therapeutic interventions to work with consumers. Provide any written documentation as required. This will include treatment notes, goals, and plans for the medical record (e.g., Service notes, input into person-centered plan, etc.). Assist and/or coordinate as assigned in planning and implementing community engagement and other such activities as related to the client's therapeutic goals and mental health needs. Utilize community-based activities as a means to deliver clinically appropriate services. Qualifications All Community Support Qualified Professionals must meet one of the following: Bachelor's degree from an accredited university in a Human Services field with 2 (two) years experience working with the population to be served. Bachelor's Degree in a non-Human Service field with 4 years full-time, post-bachelor's degree experience with the population served. Master's degree in human services with 1 year experience working with population served. Must be NVCI certified; receive training in population served, and client rights/confidentiality. Valid driver's license, auto insurance, and reliable transportation Must complete the state mandated Community Support Team training within specified timeframes. Benefits: Medical, Dental, Vision plans HSA/FSA Company paid basic life insurance Voluntary supplemental insurance 401k PTO Mileage reimbursement(for positions that require travel and if they use their own vehicle) ncg CARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncg CARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ******************. ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncg CARE and all partner affiliates maintain a drug-free workplace.$33-34.5 hourly 60d+ agoMobile Service Coordinator
Valley Ford of Columbus
Columbus, OH
We are looking for a Mobile Service Coordinator to support our growing mobile service operations! This vital role ensures our Mobile Technicians are set up for success by managing schedules, organizing appointments, and keeping the workflow running smoothly behind the scenes. Benefits: Room for growth - Ford Pro Elite facility with 24 bays is now open! Competitive Pay - $40,000-$60,000 401(k) and 401(k) matching upon 1 year of service Group Health, Vision, and Dental insurance (50/50 Employer/Employee split) Life Insurance is fully funded by the employer Employee assistance program Employee discounts Employee Team Member Programs Paid time off Parental leave Referral program Mobile Service Coordinator Responsibilities: Coordinate and schedule daily appointments for Mobile Service Technicians Serve as the main point of contact between customers and the mobile service team Ensure technicians are prepared with the right tools, parts, and information for each job Monitor and adjust scheduling to accommodate urgent needs or changes Maintain clear and timely communication with customers regarding appointments, delays, or follow-ups Collaborate with Parts and Service Departments to ensure seamless operations Assist with tracking service performance metrics and workflow efficiency Provide outstanding customer service and represent the dealership in a professional manner Mobile Service Coordinator Qualifications: Strong organizational and multitasking skills Excellent communication and customer service abilities Prior experience in scheduling, dispatch, or service coordination (automotive industry a plus) Tech-savvy and comfortable with scheduling software and CRM tools Detail-oriented and able to adapt quickly in a fast-paced environment Valley Truck Centers is a family-owned and operated company that was founded in 1964. Our company has grown to more than 12 rooftops, including multiple OE vehicle lines, Body Upfit companies, and Rentals. Our success results in our continuous drive to deliver excellent customer service and our commitment to our employees. We are a career-minded company that currently employs multiple 20 years plus employees to date. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.$40k-60k yearly Auto-Apply 57d agoProperty Manager II
NCR at Home Health and Wellness
Columbus, OH
Competitive Pay - Awesome Benefits! Full-Time-40 hours a week Lincoln Gardnens-100 units is an affordable senior apartment community supported by a mission-driven housing team. National Church Residences is the nation's largest provider of affordable senior housing and services. We are seeking a Property Manager II to support operational success across assigned communities and ensure exceptional service for residents. Key Responsibilities Operational Support Assist with day-to-day operations for Manage administrative tasks, respond to resident inquiries, and coordinate maintenance services. Maintain communication with regulatory partners such as HUD and property owners under the guidance of the Regional Portfolio Leader. Financial Administration Support financial operations including A/P, A/R, billing, and payroll processing. Maintain accurate financial records in compliance with budget guidelines. Assist with weekly, monthly, and quarterly financial reporting. Program Compliance Support HUD, COMBO, LIHTC, RAD, Housing Choice, and Family housing program requirements. Maintain compliant waiting lists, tenant files, and regulatory documentation. Assist with contract amendments, extensions, and rental assistance schedules (e.g., Section 8). Resident Relations Implement resident retention initiatives including move-in and follow-up services. Communicate occupancy requirements, lease agreements, addenda, and house rules. Respond to complaints and escalate issues appropriately to the Regional Portfolio Leader. Reporting & Documentation Complete accurate data entry and maintain organized property records. Support Yardi data management to ensure accuracy and compliance with company standards. Budgeting & Financial Analysis Prepare inputs for annual operating and capital budgets. Assist with analysis of financial statements to support ongoing operational performance. Compliance & Certification Adhere to company policies, Fair Housing laws, landlord/tenant laws, and LIHTC Section 42 rules. Assist with MORs, state reviews, and audit preparation. Maintain organized files and ensure readiness for compliance inspections. Vendor & Service Coordination Coordinate with vendors and service providers to ensure timely maintenance and repairs. Support efforts to meet REAC or State Agency review standards. Resident Satisfaction Assist in maintaining resident satisfaction by addressing concerns promptly. Help maintain occupancy and service standards that reflect company expectations. Qualifications Education High school diploma or equivalent required. Industry certifications such as COS, TCS, ARM, SCHM preferred. Completion of all NCRU courses required. Experience 1-2 years of property management experience, preferably in affordable/HUD or LIHTC housing. Skills Strong administrative, organizational, and multitasking abilities. Proficiency with Microsoft Office and comfort learning new software. Excellent communication and interpersonal skills. High emotional intelligence (EQ) and strong motivational ability. Ability to speak, read, write, and understand English. Additional Requirements 25-50% travel as needed; valid driver's license and proof of insurance required. Must uphold National Church Residences' Code of Conduct, Fair Housing laws, and regulatory standards. Ability to work independently with periodic supervision. Physical Requirements Standing (Frequent), Walking (Frequent), Sitting (Sometimes) Lifting: 10-25 lbs (Sometimes), 26-50 lbs (Sometimes) Stooping (Sometimes), Driving (Sometimes) Working Conditions Exposure to noise, odors, illness, infection, and occasional interaction with disruptive residents. In Return, National Church Residences Offers an Excellent Total Rewards Package Medical insurance (multiple options) Dental, Vision, Life & AD&D Insurance Flexible Spending Accounts Paid Time Off (PTO) & Paid Holidays Retirement plan with 100% match up to 5% Tuition Reimbursement Employee discounts (tickets, retail, etc.) Short-term & long-term disability Accident, Hospital Indemnity & Critical Illness Insurance Wellbeing Programs (EAP, tobacco cessation, weight-loss, etc.) Programs may vary depending on Full Time, Part Time or Contingent status Want to Know More? We Can't Wait to Tell You! Apply Today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.$38k-51k yearly est. Auto-Apply 6d agoSubstitute Instructor - Early Childhood
Franklin County, Oh
Columbus, OH
Supervises and instructs infant or toddler students in order to provide basic skill development in the following areas: language and communication, self-help, fine and gross motor, social, emotional, cognitive and sensory; organizes and supervises extracurricular activities; provides direction for the Instructor Assistant and volunteers assigned and family members participating in the program; Maintains a classroom environment which is conducive for learning and free of health and safety hazards; Travels to homes and other ECE locations to accommodate needs for families, children and ECE; Prepares and maintains written records and reports as required on, but not limited to, student attendance, assessments, program objectives and progress data for regular evaluations and for revision of IFSP or IEP; Participates as a member of the interdisciplinary/transdisciplinary team working with families and other professional staff in assessing, implementing, evaluating and modifying the IFSP or IEP for assigned students Provides service coordination at the request of family including arranging and attending IEP or IFSP meetings with family and others, providing information on transition and other family interests, reviewing IEP and IFSP timelines and maintaining records; Provides consultation services with parents, guardians and/or significant others to ensure accomplishment of plan objectives; Attends to child's embarkation and disembarkation from transportation vehicles Performs student assessments; assesses developmental levels of students by formal and informal methods in order to obtain evaluative data; observes and confers with parents and significant others in order to collect and share information relative to the assessment process and to develop the Individualized Family Service Plan, Transdisciplinary Report/Action Plan or Individual Education Plan/Transdisciplinary Report/Action Plan; Performs other related duties as assigned; Develops, implements, evaluates and modifies the IFSP or IEP for each assigned student with the family and significant others including outside agency representatives Plans, develops and implements written, daily lessons for classroom and home for assigned students in order to meet the objectives as established on the student's IFSP or IEP; plans, reviews and selects instructional materials for use in the assigned classroom or at student's home ; Attends and participates in staff meetings to obtain and provide information Performs other related duties as assigned$32k-38k yearly est. 41d agoPrep Academy Case Manager
Svfsohio
Columbus, OH
The Prep Academy Case Manager provides oversight of service delivery for children and families, participate in required treatment planning, assist in family engagement and family time, liaison with referring and placing agencies, and coordination and planning of children activities. DUTIES & RESPONSIBILITIES Participate in the creation and management of the social activity calendar for children. Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners from diverse backgrounds and experiences. Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners from diverse backgrounds and experiences. Integrates principles of Trauma Informed Care in all aspects of work. Is sensitive to the children's culture and socioeconomic characteristics that delivers the best possible care to the youth and families served. Assist with program planning. Share responsibility for maintaining supplies for program activities. Will ensure a safe, structured environment free from physical, verbal or emotional abuse. Be a role model to children and staff to promote appropriate interaction and coping skills. Routinely demonstrate: Ability to build strong relationships with clients. Have an understanding of the importance of responding to children with empathy, sensitivity and respect. Ability to verbally and non-verbally de-escalate situations in a manner that protects dignity and integrity. Ability to effectively supervise a group of Severely and Emotionally Disturbed (SED) children. Ability to use Collaborative Problem Solving and Ukeru with children and staff. Collaborate with Case Workers, Clinicians and Nurses to ensure effective and efficient service coordination. Provide crisis intervention and de-escalation as necessary. Complete and maintain required, on-going documentation within CareLogic or associated EHRs in accordance with agency and regulatory authorities. This includes but is not limited to; the child's medical history, shot records, program consents, intake paperwork, and proof of insurance. Complete monthly documentation of treatment progress (continued stay reviews) for PCSAs. Assist the Clinicians with the children's discharge process to include passing of information on follow-up appointments. Coordinate with Medical Services for children's routine and emergent health care, and hygiene supplies for children. Coordinate youth transports which include but are not limited to, medical appointments, hair appointments, court appointments, home visits, external counseling and agency visits. May also provide transportation to appointments. Gather and maintain clothing inventories of children in care. Ensure completion of clothing vouchers as needed. May assist in medication administration as needed. Meet established Community Psychiatric Supports and Treatments (CPST) productivity requirements for services pursuant to OAC 5122-29-17. Other duties as assigned or requested. EDUCATION & EXPERIENCE Minimum of three (3) years of experience working with children and families with special needs. Bachelor's degree in social services, psychology or related field preferred. Must be able to drive a personal or company owned vehicle which requires a valid driver's license, valid automobile insurance and valid automobile registration. Must be insurable by St. Vincent Family Center's insurance carrier. Communication Skills: Excellent verbal and written communication skills are a must. Must also have the ability to communicate with diverse audiences both internal and external to the agency. Mathematical Skills: Basic mathematical skills required. Technical Skills: Proficiency with Microsoft Office products. Ability to read and comprehend complex regulatory documents. Reasoning Ability: Ability to multi-task and solve complex human relations matters. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; perform repetitive motion data entry; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds and be able to physically restrain a client as necessary. Ability to complete crisis intervention training and successfully pass course for certification and perform techniques to a satisfactory level. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate noise level with the potential to experience loud verbal or displayed outbursts from potentially distressed children seeking treatment. Work may be stressful at times.$32k-51k yearly est. Auto-Apply 60d+ agoCommunity Support Team (CST) Professional
Ncgcare
Remote job
Job Details Raleigh, NC Full Time Bachelor's DegreeDescription Bring Your Passion. Carolina Outreach is a leader in community-based behavioral health services in North Carolina. As part of ncg CARE, we are committed to delivering evidence-based practices that improve the lives of children, adolescents, and adults. Our programs include school-based therapy, outpatient counseling, psychiatric evaluations, community support, and substance abuse services. The primary purpose of this position is to provide Community Support Team Services to Mental Health and Substance Abuse consumers. Job duties include but are not limited to: providing assistance and support to consumers in crisis situations; service coordination activities, with or on behalf of a client; psycho-educational and support activities for clients and their families and/or natural supports as appropriate; rehabilitative and independent living skills; and symptom monitoring and management skills. Duties also include informing the client about benefits, community resources, and services; assisting the client in accessing benefits and services; arranging for the client to receive benefits and services; and monitoring the provision of services. This is an off-site job and its purpose is to provide these services in the community to enhance the consumer's ability to function and achieve their goals. Location: Raleigh, NC Compensation: $33 - $34.50 This position is compensated using a piece rate model, where pay is based on the Relative Value Units (RVUs) assigned to each billable service. Each clinical service (e.g., individual therapy, group therapy, assessments) is assigned a specific RVU value, and your total compensation is determined by the number and type of services you deliver. Estimated income ranges: Associate Licensed: Fully Licensed: The ranges above are estimates based on productivity. Under this compensation model there is unlimited earning potential! Build Your Purpose. Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work. Key Responsibilities: Serve as a member of the client's Community Support Team in the implementation of the consumer's Person-Centered Plan. Assist in planning, scheduling and implementation of services for the clients. Work to implement service delivery with other staff and/or across agencies. Develop therapeutic interventions to work with consumers. Provide any written documentation as required. This will include treatment notes, goals, and plans for the medical record (e.g., Service notes, input into person-centered plan, etc.) Be available to respond as needed to clients and co-workers 24/7/365. Qualifications Qualifications: Qualifications: Bachelors or Master's degree and one year of full-time post-graduate experience with the population being served. Can be licensed or provisionally licensed in North Carolina (i.e. LCSW/A, LCMHC/A, LCAS/A). Must be NVCI certified; receive training in population served, and client rights/confidentiality. Valid driver's license, auto insurance, and reliable transportation Must complete the state mandated Community Support Team training within specified timeframes. Beyond the engaging work, you'll also benefit from ncg CARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only. Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists. Health Savings Account (HSA) or Flex Spending Account (FSA) Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget. Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp. An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care. Generous paid time off 401k or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost to you Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability) Educational Assistance (your position, date of hire and years of service determine your eligibility) Licensure Residency Program for Full-time Clinical Staff Advancement and Career Development Opportunities ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. Equal opportunity employer: ncg CARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristic. We believe it's important to create an inclusive workplace for everyone, so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at ******************. ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncg CARE and all partner affiliates maintain a drug-free workplace.$33-34.5 hourly Easy Apply 60d+ agoService Channel Manager
Cennox
Columbus, OH
The Service Channel Manager is responsible for overseeing the intake, coordination, and closeout of service work orders using Service Channel and Oracle systems. This role ensures timely dispatch of service requests to Field Managers and Technicians, maintains accurate documentation, and communicates effectively with internal teams and customers to support quote needs and scheduling. Duties and Responsibilities: Receive, review, and triage incoming service calls via Service Channel and Oracle. Dispatch service requests promptly to appropriate Field Managers (FMs) and Technicians. Enter and maintain accurate notes and updates in both systems throughout the service lifecycle. Collaborate closely with FMs to assign the appropriate technician and schedule work in alignment with customer needs. Liaise with customers and Project Managers (PMs) to coordinate quotes when required. Ensure all parties are informed of work order statuses, delays, or escalations. Manage and maintain spreadsheets and other documents related to service request tracking. Ensure records are organized, accurate, and accessible for reporting or audits. Verify work completion details with service personnel Accurately close out service calls in Oracle and Service Channel with all required documentation and notes. Performs other duties as assigned. Skills and Requirements: Minimum of 2 years' experience in service coordination, dispatch, or facilities support. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Experience with Service Channel and/or Oracle systems preferred. Strong communication and organizational skills. Ability to prioritize tasks in a fast-paced, service-driven environment. Comfortable working with teams and vendors primarily in Eastern Standard Time (Ohio/GA focus).Subject to pre-employment drug and alcohol testing requirements, as well as at random, reasonable suspicion, and post-accident drug and alcohol tests as deemed appropriate by Cennox current approved drug testing policy Physical Requirements: Vision correctable to 20/ 20. Finger dexterity for keyboarding and computer usage. Ability to sit or stand and stay focused for long periods of time. Ability to bend, lift, and drive. Cennox is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Notice on Use of AI in Hiring As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR's TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application. E-Verify Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit *****************$81k-114k yearly est. Auto-Apply 60d+ agoField Services Manager
Staley Technologies
Columbus, OH
Staley Technologies partners with businesses nationwide to provide innovative technology solutions and services, delivering scalable field service support with a focus on quality, safety, and customer satisfaction. Staley Technologies is seeking a highly organized and motivated Field Service Manager to oversee the coordination and execution of field service operations. This role involves managing and scheduling a team of Field Service Data Technicians, subcontractors, and 1099 contractors through a nationwide technician platform. The ideal candidate will possess strong logistical, communication, and organizational skills, with the ability to balance field service operations, fleet management, and warehouse logistics. Key Responsibilities: · Coordinate and schedule field service activities across multiple projects nationwide. · Ensure customer service and quality are at the highest level. · Manage daily assignments and productivity of Field Service Technicians, Electricians, subcontractors, and 1099 contractors using a technician management platform. · Monitor and optimize technician routes and schedules to ensure timely and cost-effective service delivery. · Recording keeping of time, expenses & documentation for all direct reports. · Forecast & plan staffing of nationwide projects and deployment. · Oversee fleet operations, including vehicle assignment, maintenance, and compliance tracking. · Support warehouse operations, including inventory control, asset tracking, staging of equipment, and coordination of inbound/outbound logistics. · Ensure all technicians are compliant with safety protocols, company policies, and customer requirements. · Collaborate with internal departments to ensure alignment between field operations and project goals. · Oversee and support the professional growth, performance, and development of direct reports through regular monitoring, coaching, and feedback. · Other duties as assigned. Requirements Qualifications: · Proven experience in field service coordination, technician management, or a similar role. · Strong knowledge of workforce management platforms and scheduling tools. · Experience working with subcontractors and 1099 employees. · Familiarity with fleet operations and warehouse logistics is strongly preferred. · Excellent communication, organizational, and problem-solving skills. · Ability to multitask in a fast-paced environment and adapt to shifting priorities. · Proficiency in Microsoft Office Suite and other relevant software. · High school diploma or equivalent required; technical or logistics-related certifications are a plus. Preferred Qualifications: · Knowledge of structured cabling is a plus. · Knowledge of network equipment is a plus. · Knowledge of electrical systems is a plus. · Experience working in a multi-site or nationwide service environment. · Ability to travel occasionally, if required. Additional Information:Safety-Sensitive Role: This position is classified as safety-sensitive and is subject to pre-employment and ongoing drug and alcohol testing in accordance with state and federal guidelines. Safety-sensitive roles involve responsibilities where impairment could present a risk to the employee or others. Equal Employment Opportunity: Staley Technologies is committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic. Salary Description $60,000 - $75,000 range$60k-75k yearly 60d+ agoHousing Support Worker I
360 Communities
Remote job
Summary: The principal purpose of this position is to provide housing advocacy, resource navigation and referrals, application assistance and support to families and individuals throughout Dakota County who are facing the eviction process. Position is language specific requiring bi-lingual in Spanish. Primarily a remote position with travel as necessary for department meetings and trainings. FT Monday-Friday primarily day hours. Qualifications include bachelor's degree from four-year University and two years related experience, or a minimum of four years related experience. Benefits include health insurance options, dental, vision, life insurance, paid sick and safe time, flexible holidays and vacation, and an employer matching retirement account. Essential Duties and Responsibilities: Demonstrate commitment to the agency's mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.” Provide community resource support at the Dakota County Housing Clinic (DCHC) during initial eviction hearings at Dakota County courts. Supports may also be provided at various sites across Dakota County. Provide access to housing advocacy, emotional support, ongoing support and follow-up with clients to support housing stability. Provide financial assistance navigation and application assistance for individuals and families facing eviction (e.g. navigate emergency assistance application process, refer client to other funding sources, or provide funding through 360 Communities financial assistance process). Work cooperatively, build, and maintain relationships with partner agencies, Dakota County and other organizations to strengthen client experiences with community resources supporting housing stability. Complete a thorough intake process with each client to determine appropriate services and referrals. Provide follow up and short-term case management with clients to identify goals related to their financial and housing stability (i.e. budgeting tool, employment resources, debt management, help with accessing public assistance programs, etc.). Provide appropriate service coordination in response to intake and goals, either through connecting to services within 360 Communities or through a referral basis to outside programs and agencies. Follow all funding requirements and guidelines to ensure stewardship of funds made available to 360 Communities clients. Ensure seamless communication with other agency programs (Violence Prevention services, Partners for Success , etc.) regarding families accessing services through 360 Communities Housing Support Services, to ensure holistic services to children, families and individuals. Identify service barriers and work to remove them through engagement of the community and linking to formal and informal supports. Follow mandated reporting laws for child abuse and neglect. Maintain safety and security by following all safety and security procedures and communicate appropriately. Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated. Qualifications Education and/or Experience: Bachelor's degree from four-year College or University and two years related experience and/or training; or a minimum of four years related experience and/or training; or equivalent combination of education and experience. Computer skills, including Microsoft Word, Excel and use of database systems. 40 hours per week Monday - Friday primarily day shift 1.0 FTE$25k-28k yearly est. Auto-Apply 60d+ agoApplication Developer - Medical Assistance Transportation Program MATP (Remote
Jobgether
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Application Developer - Medical Assistance Transportation Program (MATP) in the United States. The Application Developer will design, develop, and maintain software solutions that support the Medical Assistance Transportation Program (MATP), ensuring efficient service coordination, regulatory compliance, and accurate reporting. This role involves close collaboration with policy and program staff to translate operational and regulatory requirements into user-friendly applications and automated workflows. You will help monitor transportation provider activities, service utilization, and program performance while maintaining data integrity and security. The position provides an opportunity to work remotely while contributing to impactful healthcare services and public sector program operations. Ideal candidates are skilled in multiple programming languages, familiar with front-end and back-end frameworks, and experienced in Agile development practices. Accountabilities Design, develop, test, and maintain software applications and tools that support MATP program operations, policy implementation, and data reporting. Collaborate with policy and program staff to translate operational requirements into technical solutions that improve program efficiency and compliance. Develop user-friendly interfaces, automated workflows, and data integration solutions to facilitate transportation service coordination and oversight. Ensure accurate tracking of transportation providers, service usage, and adherence to MATP guidelines. Analyze program data to identify trends, generate reports, and provide actionable insights to stakeholders. Conduct unit, system, and user acceptance testing to ensure high-quality deliverables. Maintain technical documentation, including system designs, user manuals, and change logs. Troubleshoot and resolve application issues, optimizing performance, reliability, and security. Ensure compliance with data privacy, security standards, and Medicaid-related regulations. Requirements Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. 3-5 years of experience in application development, preferably supporting Medicaid or public sector programs. Proficiency in programming languages such as Java, C#, .NET, Python, or JavaScript. Experience with front-end frameworks (e.g., Angular, React) and back-end development. Strong database design and querying skills (SQL Server, Oracle, or similar). Familiarity with Medicaid program policies, particularly transportation-related services, is a plus. Ability to translate complex policy and program requirements into functional technical solutions. Excellent problem-solving, communication, and collaboration skills. Experience working in Agile or Scrum development environments. Knowledge of healthcare IT security, privacy regulations, and compliance requirements. Benefits Competitive salary with performance-based incentives. Fully remote work across the United States. Medical, dental, and vision insurance with premium assistance. Paid time off (PTO) and recognized holidays. 401(k) retirement plan and health savings account options. Professional development opportunities, including training and certifications. Supportive work culture emphasizing work-life balance and continuous learning. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process, designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team performs an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1$31k-39k yearly est. Auto-Apply 60d+ agoWraparound Care Coordinator - Mental Health Specialist I
Community Counseling Solutions
Remote job
Job DescriptionDescription: JOB TITLE: Wraparound Care Coordinator (40 hours a week) SUPERVISOR: Clinical Supervisor PAY GRADE: B8 - ($24.95 - $35.96 per hour, depending on experience) Eligible benefit: Bilingual Spanish (10% increase once bilingual test is passed) *** $5,500 Hiring Bonus!! (2 year Commitment, Staggered-taxed Payout) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION Provides culturally competent and appropriate behavioral health treatment to people served by Community Counseling Solutions, namely through the Wraparound program. The position provides the treatment in accordance with the Oregon Administrative Rules (OAR's) and the mission and values of CCS. The position works closely with other involved community partners and is professional in all aspects of service delivery. Additionally, this position assists administration in meeting the behavioral health needs of the community. SUPERVISION Supervision Received Depending upon location, this position is supervised by the Clinical Supervisor or Clinical Manager. Supervision Exercised This position does not supervise other employees. RESPONSIBILITIES Coordinates mental health services with outside agencies, including placement agencies, Developmental Disability services, and educational services. Assists referrers with the collection of information for referral packets and serving as the point of contact for submission of information. Facilitates communication between the family, treatment providers, natural supports, community resources, and involved child-serving providers and agencies. Provides orientation to ISA services for children and families. Organizes and facilitates Community Resource Team (CRT) meetings that identify the strengths and needs of children and families referred for ISA services and develop service coordination plans and safety and crisis plans. Provides for continuity of care by creating linkages to and managing transitions between levels of care and transitions for older youth to the adult service system. Assists with coordination and tracking of children in inpatient care. Assists with coordinating payments for mental health services with other counties and local service providers. Coordinates and participates in reviews of all ISA cases every 90 days, and individual reviews for Day Treatment clients every 90 days. Collects and submits data to: GOBHI, Regional Youth Resource Program, and OMHAS for all ISA children. Promote individual's equality, diversity, rights and responsibilities. Provide case management type services to children, adults, and families. If varianced, provide clinical services to children, adults and families. This would include but is not limited to screening, assessment, individual and group therapy, consultation, and all other allowed clinical services. Actively participate in joint case planning and coordination with agency employees and relevant agency contractors. Act as a liaison between clients and other agencies. Act as a client advocate when appropriate. Actively participate in group and individual supervision sessions. Work with other staff and community representatives to initiate new programs, reviews, evaluates and revises existing programs as necessary. Perform joint case planning and coordination in areas of behavioral health with other community agencies including but not limited to: schools, group homes, police organizations, district attorney's offices, courts, community clinics and hospitals and other agencies in the Department of Human Services. Provide behavioral health and addiction education, prevention and information to various interest groups. Provide after hours emergency services on a 24 hour, rotating basis to adults. This includes telephone consultation and crisis intervention in the community. If varianced, provides same services to children. If varianced, initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state and other individuals/agencies for all individuals in the civil commitment process. Complete all paperwork in a way that is professional, clinically sound and timely as prescribed by the OAR's and other pertinent guidelines. Required to ensure that all paperwork is present, and/or the client record is well maintained. Attend trainings, meetings, conferences, etc. as directed by administration and use the information gathered to benefit the agency and the customers. Assist other clinicians in the facilitation of groups as requested. If varianced, provide intensive children's treatment services. Utilize agency software/computer systems to prepare current client records of treatment and reports as necessary and required. Transports clients as required. Administer forms for urinalysis testing (UA's), provide accurate information on the UA's to clients, in some cases observes the UA, and record all pertinent information. Must report all abuse to appropriate legal office, complete all necessary paperwork and investigations, and develop safety plans as required. Other responsibilities as assigned. Requirements: QUALIFICATIONS Education and/or Experience A Bachelors degree from an accredited college in social work, psychology or other human service related field is required, or a high school diploma and three years of equivalent training and work experience; or equivalent combination of education and work experience. Certifications If varianced, ability to obtain certification as a precommitment investigator. Other Skills and Abilities Prefer: Bilingual Spanish Must possess, or have the ability to acquire, knowledge of symptoms and challenges faced by people with mental illness and addictions. Must have, or possess the ability to acquire, knowledge about relevant OAR's. Must have the ability to effectively communicate both verbally and in writing and have the ability to work independently and complete all designated tasks and/or assignments in a thorough and timely fashion. Must have skills to professionally work with the public and the ability to coordinate services across various agencies and community groups. Must be able to develop cooperative and respectful relationships with clients and their families. Must have knowledge, or the ability to acquire knowledge, about the recovery model. Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community. Must have the ability to work well with teams and other groups of individuals. Must be computer literate and have the ability to type and utilize word processing and other software programs/systems. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be grounds for immediate termination of employment, volunteering, or the termination of the contract. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 property damage, and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle, smell or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. When serving in the on-call rotation, employee may be required to perform on less than optimal amounts of sleep. WORK ENVIRONMENT Work is performed in an office environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Some individuals in this position may be required to drive long distances routinely as a part of their regular job duties. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. Schedule will include working after 5 pm and/or weekend shifts to accommodate the needs of the youth and family. However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER$25-36 hourly 23d agoManager I GBD Special Programs
Elevance Health
Columbus, OH
**Manager I GBD Special Programs - LTSS** Experience with the Ohio Waiver Program is essential. This role requires associates to be in-office **3** days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The **Manager I GBD Special Programs - LTSS** is responsible for managing and overseeing a team responsible for coordination of OH My Care comprehensive health care program in which Ohio dually eligible members including individuals receiving long-term services and supports (LTSS) needs are assessed for physical health, behavioral health, and social driver of health needs for older adults, LTSS populations, and Home and Community Based Services (HCBS) coordination. **How You Will Make an Impact** - Hires, trains, coaches, counsels, and evaluates performance of direct reports. - Adheres to the Anthem best practice model for all facets of program operations. - Collaborates with management team to support alignment across coordination teams. - Mentor direct reports to apply Independence First principles through appropriate service allocation determinations. - Ensures adequate coverage for all tasks and job responsibilities. - Coordinates service delivery of assigned team to include member assessments, care planning, and ongoing contacts. - Participates in cross-functional workgroups to maintain and enhance the program. - Evaluates current processes of Special Program's support functions; recommends changes for increased efficiencies and improved outcomes. - Identifies training needs for coordination teams. - Effectively communicates risks, status of team performance, and support needs to leadership. - Utilizes performance data to support team with consistent compliance with key program metrics. **Minimum Requirements:** - Requires a BA/BS and minimum of 5 years' experience in a related field, including minimum of 1 year leadership/management experience; or any combination of education and experience, which would provide an equivalent background. **Preferred Skills, Capabilities, and Experiences:** - Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred. - Knowledge of Medicare benefits preferred. - RN, LISW, LMHC license in the State of Ohio is strongly preferred. - Service Coordination or Care Management experience is strongly preferred. - Experience with OH Waiver programs strongly preferred. - Experience supporting field based associates preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $81,600 to $122,400. Location: Columbus, OH. In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.$81.6k-122.4k yearly 21d agoRN - Care Services Director
The ALS Association Central & Southern Ohio Chaptetr
Columbus, OH
The ALS Association Central & Southern Ohio Chapter is a non-profit organization that provides services to patients with Amyotrophic Lateral Sclerosis (ALS) and their families. These services include ALS educational information, support groups, case management, professional consultations, equipment loans, children's resources, bereavement program, patient grant program, and staffing of a certified ALS clinic. Care Services Director The Chapter is seeking to hire a Care Services Director for the Columbus office. This is a 30-40 hour/week position (non-exempt). In collaboration with the Care Services team, the Care Services Director manages the daily operations of the department, engages in compassionate support services to patients and families who are dealing with ALS, and provides nursing/clinical support at the OhioHealth ALS Clinic (ALSA Certified Treatment Center of Excellence) Qualifications Bachelor's Degree Graduate from an accredited school of Nursing and currently licensed in the state of Ohio 3-5 years clinical experience Experience with Case Management and Service Coordination Ability to use computer effectively including MS Word, MS Excel, email Excellent communication skills, both written and verbal Additional Information The ALS Association Central & Southern Ohio Chapter is an equal opportunity employer and believes that each team member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. Therefore, this job posting is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each team member will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.All your information will be kept confidential according to EEO guidelines.$53k-65k yearly est. 12h agoVice President of Affordable Housing Program
Lutheran Social Services of Central Ohio
Columbus, OH
Job Description Vice President of Affordable Housing Program The ideal candidate will share Our Mission: Creating a better world by serving people in need. The Vice President (VP) of the Affordable Housing Program will lead the strategic growth and operational management of a portfolio of 21 properties totaling approximately 900 units of project-based Section 8 housing for seniors, including one LIHTC property. This newly created position requires a hands-on, strategic leader capable of strengthening management by ensuring operational efficiency, regulatory compliance, and financial sustainability, and growing the program over time by partnering with our development consultant. Reporting to the CEO, the VP will oversee the property management and maintenance leaders. This position is responsible for building internal processes, implementing OneSite property management software, and leveraging external resources to augment team capacity. A critical aspect of the role is the ability to anticipate and respond to external forces, including regulatory, economic, and funding changes, to protect the organization's interests and minimize program risk. What will I do as the Vice President of Affordable Housing with Lutheran Social Services? 1. Program Leadership & Strategic Development Provide vision and leadership for the Affordable Housing Program to strengthen operations and to position the portfolio for growth. Balance short-term operational needs with long-term growth, financial sustainability, and risk mitigation. Monitor and respond proactively to external forces, including regulatory changes, funding opportunities, economic conditions, and housing market trends. Represent the program to the CEO, Board, government agencies, lenders, and community partners. 2. Asset Management Oversee portfolio financial performance, including budgeting, residual receipts, and vendor contracts. Ensure full compliance with HUD regulations, Section 8 program requirements, RAD for PRAC processes, and LIHTC rules. Build and maintain systems for ongoing monitoring of portfolio performance, regulatory compliance, and operational risk. Strategically and efficiently manage assets for long-term health while minimizing risk exposure. 3. Development, Renovation & Portfolio Expansion Support strategic development and acquisition opportunities by working with our internal consultant and ensuring that we protect LSS' interests. Collaborate with external consultants to plan and execute RAD for PRAC renovations, ensuring timely completion, budget adherence, and compliance. Evaluate renovation and development projects using feasibility, ROI, and risk analysis to optimize organizational outcomes. 4. Process Improvement & Systems Implementation Optimize the ONESITE property management system to enhance operational efficiency and ensure compliance reporting capabilities. Standardize operational workflows, reporting tools, and dashboards to support property management and leadership decision-making. Continuously refine processes based on performance metrics, compliance data, and feedback from internal and external stakeholders. 5. Team Leadership & Capacity Building Directly manage property management/service coordination and maintenance leadership roles. Build team capacity to manage operations, RAD projects, and compliance effectively. Mentor and develop internal staff to support succession planning and long-term program sustainability. 6. Stakeholder Engagement & Risk Mitigation Serve as a primary liaison with internal and external stakeholders, including consultants, government agencies, community partners, and lenders. Identify, evaluate, and respond to operational, compliance, and financial risks. Ensure program decisions are informed by data, best practices, and regulatory considerations. 7. Provide strategic leadership to organization. Shape and sustain a high-performing organizational culture that reflects LSS's core values, promotes staff engagement, and drives exceptional service delivery. Ensure programmatic and client needs are represented effectively when organizational decisions are being made. Anticipate the impact of changing needs and make appropriate changes. Recommend innovative approaches and programs that match organizational mission. Drive organizational priorities grounded in sound financial management, cross functional projects, and client and community needs. Behavioral Competencies ? Strategic Leadership & Visioning ? Team Leadership & Capacity Building ? Problem-Solving & Decision-Making ? Collaboration, Influence & Stakeholder Management ? Adaptability & Resilience ? Communication & Reporting Requirements for the Vice President of Affordable Housing with Lutheran Social Services: Affordable Housing Development & Asset Management: Experience with HUD, Section 8, RAD for PRAC, and LIHTC is essential. ? Financial Acumen & Development Financing: Proficiency in debt/equity structuring, ROI analysis is necessary. ? Compliance & Regulatory Expertise: A strong understanding of compliance and regulatory requirements is crucial. ? Systems & Process Improvement: Experience with enhancing systems like ONESITE, KPI dashboards, and workflow optimization is essential. ? Project Execution & Strategic Development: Proven ability to execute projects, drive efficiencies, and develop strategic plans. Required Educational Qualifications: A Bachelor's degree in Business Administration, Real Estate, Urban Planning or a related discipline is required. A Master's degree in a related field is preferred. As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others. Benefits for Full-time positions* with Lutheran Social Services include: Health insurance with 4-plan options! Tuition Reimbursement Program 403(b) retirement plan with employer matched savings Dental and Vision insurance Medical and Childcare Flexible Spending (FSA) Health Savings Account PTO and 12 Paid Holidays Discount Marketplace Opportunity to make a positive impact on individuals & the community *some part-time positions may be eligible for some benefits as well ABOUT Lutheran Social Services: We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities. Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.$105k-164k yearly est. 12d agoResident Service Coordinator
Wallick Properties
Remote job
Description JOB DESCRIPTION Service Coordinator Hours: 10/hrs a week Department: Resident Services Classification: Administrative Reports To: Service Coordination Manager Wallick Mission: Opening doors to homes, opportunity, and hope. Location: 220 Columbia Ct; Cambridge, OH 43725Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are: Care Character Collaboration Position Summary: In accordance with the Wallick Mission and Values, the Remote Service Coordinator will work remotely to connect affordable housing residents across multiple locations to supportive services that stabilize housing, enhance self-sufficiency, and foster supportive communities. Qualifications Required: High school diploma or GED required. Associates degree or equivalent experience working in a service focused environment. 2+ years of experience in providing services preferred. Ability to communicate well in writing and verbally with co-workers, residents, family members and business partners. Ability to make complex decisions requiring a high degree of judgment. Licenses/Certifications/Registrations: Valid drivers' license. Functions and Responsibilities: Provide service linkage for residents and continue partnership development. Increase resident awareness of the services provided by distributing informational materials. Regularly research and stay up to date on available services, amenities, and resources in assigned counties. Develop and maintain professional working relationships with property managers at assigned sites. Maintain a directory of service providers and source new ones. Conduct resident assessments and create action plans. Assist residents and associates with completing applications and required documentation to secure assistance. Document and provide ongoing follow up with residents and associates. Attend standing meetings with RRN and property management. Performs other related duties as assigned. Job Competencies: Communication - Communicates clearly and concisely both verbally and in writing. Organizing - Can get together resources in order to accomplish things; able to put information together in a useful manner. Detail Orientation - Data entry must be highly accurate. Collaboration - Collaborates with others; thinks about the impact of their decisions or work on others. Flexibility - Open and receptive to new skills and new ways of doing business; must be open to various work assignments and locations. Physical Demands: Position requires work to be performed from home, in an office setting and in the field at sites where SCs are assigned. Extensive use of a computer and keyboard required. Position requires travel across sites served by RRN. Work Environment: Position requires work to be performed in a remote office setting. Extensive use of a computer and keyboard required.$34k-42k yearly est. Auto-Apply 9d agoClinical Operations Nurse
Wellsky
Remote job
The Clinical Operations Nurse is responsible for completing telephonic patient evaluations and assessments for WellSky's various payer programs. We invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities Cultivate and maintain professional relationships with clients, patients, and stakeholders by providing sensitive and respectful care in line with diversity standards and human dignity. Conduct assessments with patients and providers to identify most appropriate level of care setting, identify potential gaps in care, and coordinate with stakeholders to provide resources to promote best possible outcomes and reduce readmissions. Coordinate and educate program expectations with providers, payers, and members to ensure appropriate referrals and optimized clinical outcomes. Advocate for patient needs through effective communication and service coordination and promote patient self-management and wellness by empowering patients and families to make informed choices and build supportive care systems. Collaborate with case managers, physicians, and medical directors to ensure appropriate levels of care and seamless care transitions. Responsible for making outreaches to emergency departments to provide care coordination and safe transitions for patients. Maintain accurate documentation, stay current on healthcare regulations and practices, and participate in team meetings and orientation activities to promote collaboration and continuous improvement. Perform other job duties as assigned. Required qualifications Bachelor's degree or equivalent work experience. At least 2-4 years of relevant work experience. RN Licensure in New York and/or Oklahoma and/or Compact. At least 2 years' experience in emergency departments. Preferred qualifications Experience in acute/ACO/post-acute care facility care coordination, discharge planning, social services, disease management, population health, home health, and/or post-acute care facilities. Job Expectations Willing to travel up to 30% based on business needs. Willing to work additional or irregular hours as needed/evening hours/holidays. Must work in accordance with applicable security policies and procedures to safeguard company and client information. Must be able to sit and view a computer screen for extended periods of time. #LI-PG1 #LI-Remote WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: Excellent medical, dental, and vision benefits Mental health benefits through TelaDoc Prescription drug coverage Generous paid time off, plus 13 paid holidays Paid parental leave 100% vested 401(K) retirement plans Educational assistance up to $2500 per year$64k-92k yearly est. Auto-Apply 10d agoDirector of Service and Support Administration (SSA)
Delaware County, Oh
Delaware, OH
At the Delaware County Board of Developmental Disabilities (DCBDD), we believe every person deserves the opportunity to live, learn, work, and thrive as a valued member of our community. We support individuals with developmental disabilities and their families at every stage of life, connecting them with resources, creating opportunities for inclusion, and empowering them to achieve their goals. Our work is driven by compassion, collaboration, and a deep respect for the dignity and potential of every person we serve. Joining our team means more than just starting a new job, it is becoming part of a mission-driven organization where your skills make a lasting difference in the lives of others and in the heart of our growing community. Mission: To inspire, empower, and support people to achieve their full potential. Vision: All people will lead personally fulfilling lives. Candidates must model the following established core values: Inclusion, Equity, and Integrity. Primary Objective: The Director of Service and Support Administration provides leadership and oversight for DCBDD's Service and Support Administration (SSA) department to ensure the delivery of high-quality, person-centered services. This role is responsible for guiding SSA supervisors and staff, ensuring compliance with all applicable laws and standards, and promoting excellence in service coordination, Medicaid program oversight, and person-centered planning. The Director drives performance outcomes, strengthens quality assurance practices, supports organizational strategic initiatives, and collaborates with internal and external partners to advance DCBDD's mission and enhance the health, safety, and quality of life of people served. Minimum Qualifications: Bachelor's Degree in social work, counseling, education, health and human services, law enforcement, behavioral science, or a related field and five (5) years professional related work experience; Master's Degree in related field and three (3) years of supervisory experience preferred; an equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying. Service and Support Administration Supervisor Certification per OAC 5123-5-02, or the ability to obtain at time of appointment and maintain throughout employment. Must possess a valid State of Ohio Driver's License and acceptable driving record as stipulated by the Board's insurance carrier. Ability to promote positive culture in all areas of responsibility, including but not limited to, the individuals served by the county board and their families, Board members, staff members, providers, and community partners; interprets a variety of instruction in written, verbal, and picture form; collects and track data; completes routine forms; prepares accurate documentation; compiles and prepares reports; communicates effectively; maintains records according to established procedures; handles inquiries from vendors and co-workers; develops and maintains effective working relationships; resolves complaints. Physical Requirements: Sedentary work strength level. The physical requirements of the position are identified as sedentary work, which may require the lifting of up to ten (10) pounds occasionally. The physical activity of the position is manual dexterity, talking, hearing, reaching, and navigating your environment. Ability to operate standard office equipment in the performance of essential functions (e.g. copy machine, fax machine, personal computer, and telephone.). Other Requirements: Successful participation and completion of a criminal records check (BCI and/or FBI) and registry/database check as required by DODD, driving record checks, and DCBDD receiving favorable reference reports. Provides leadership, supervision, and guidance to the agency's Service and Support Administration (SSA) function. Supervises, directs, and evaluates the work of the Service and Support Administration Supervisors and Office Assistant; recommends corrective and disciplinary action as determined necessary. Ensures alignment with DCBDD's mission, vision, and values to promote excellence. Provides effective implementation of improvements that will continually allow programs and services to meet the needs of people served. Oversees and monitors employee performance to ensure departmental Key Performance Indicators (KPIs), timelines, and quality standards are consistently met; ensures consistency and quality of SSA documentation, including compliance and accuracy of Ohio Individual Service Plan (OISP) reviews, Targeted Case Management (TCM) productivity, and TCM case notes. Assures staff obtain and maintain certification(s)/credential(s) deemed necessary by DCBDD, OAC, ORC and/or DODD. Provides program support for waivers, Medicaid Services System (MSS), Individual Data System (IDS), Monthly Rate Calculator (MRC), or other Medicaid programs. Monitors OISP implementation, person-centered planning process, and outcomes. Manages appeals and grievances as assigned; acts as a representative of the county board for resolution of complaint process. Reviews quality assurance data to identify opportunities for training and assist in the development of curriculum. Monitors and oversees the Family Support Services (FSS) program and professional service contracts to ensure funds are used appropriately, services meet individual and family needs, and all activities comply with established guidelines and budgetary limits. Assures the health, safety, and welfare of people served; reports major unusual incidents to include alleged abuse/neglect in accordance with Ohio Revised Code 5123; Administrative Rule 5123-17-02; and County Board policies and procedures. Assists with the development, implementation, and review of Medicaid-specific and department policies, procedures, and protocols. Participates in agency-wide strategic planning activities related to long range plan and annual operating plan, policy and procedure writing, and decision making. Provides information regarding the availability of services to individuals, organizations, and community members; assures Medicaid and departmental compliance with all applicable laws, rules, regulations, effective practices, policies, and procedures. Works within the community to foster and promote the mission of the program. Attends and participates in meetings, conferences, and makes presentations regarding availability of agency services. Participates in mock-accreditation on-site review; develops plans of correction for accreditation as assigned. Collaborates with the FCFC Coordinator to assure compliance with all policies, state and federal laws related to all programs and projects. Works collaboratively with other personnel in budgeting, communications and community education activities, personnel development, compliance, and develops plans for quality program improvement. In the absence of the Senior Director of Programs and Services, acts as their designee when assigned, for Department operational needs. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification. Adheres to all ORC, OAC, and DCBDD policies and procedures. Performs other related duties and special projects as assigned. DCBDD IS AN EQUAL OPPORTUNITY EMPLOYER$83k-107k yearly est. 8d agoSocial Worker, Anti-Trafficking
Safe Horizon, Inc.
Remote job
Job Description Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Provide trauma informed, client centered intensive case management through support, advocacy, and linkages with community service providers as well as local, state and federal law enforcement to a caseload of approximately 25-40 foreign national and domestic (U.S. citizen) clients. Provide short-term and long-term trauma focused supportive counseling to survivors of human trafficking. Assist in the design of formal client activities to foster community and develop leadership skills, including support groups. Maintain thorough case files and prepare monthly narrative and case management reports for funders. Timely and accurately enter all client services-related data into both internal CMS and external funder databases for semi-annual grant reporting. Collaborate and coordinate services and referrals with internal program attorneys, external partners (law enforcement, public benefits offices, shelter system, and others) to provide a continuum of care for clients. Advocate for clients' rights to protect the best interests of the client, including in both the civil and criminal justice systems. Engage in service coordination and collaboration with clients and community partners to ensure effective protective actions and strategies are taken on behalf of clients. Conduct outreach and training presentations to identified communities and providers, informing them about human trafficking, the impact of trafficking-related trauma on victims and the services that the Anti-Trafficking Program provides, in collaboration with the Training and Outreach Manager. Participate in community forums, panels, working groups, and anti-trafficking networks. Active participation in bi-weekly staff meetings, individual supervision and group supervision. Qualifications: Counseling experience, especially from a trauma informed and client centered framework. MSW degree and at least one year of experience working with trafficking survivors or similar populations. Prior direct service experience with one or more of the following populations/issues: trafficked persons, immigrants, survivors of domestic violence and/or sexual assault, refugees, and/or torture survivors. Adept at managing relationships with various levels of the government and law enforcement. Comfort consistently reflecting on client work, discussing challenges in supervision, and integrating supervisor guidance. Excellent and effective writing skills, organization and communication skills required as well as computer skills. Prior experience and current interest in organizing and executing group trainings Ability to work independently and manage multiple tasks. Ability to work cohesively and collaboratively in a multi-disciplinary team comprised of legal staff, social workers, community trainers, survivor advocates leaders, policy advocates and administrative staff. Cultural competency and linguistic fluency in a second language required (Spanish). This position is subject to a collective bargaining agreement to be negotiated with local 2325 of the UAW. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $54,000.00 - $57,000.00 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center$54k-57k yearly 18d agoSystem Manager - Virginia State Police
Motorola Solutions
Remote job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewMotorola Solutions provides frontline personnel, such as firefighters and police officers, with advanced situational awareness tools for critical situations. As a leader in professional mobile communications systems, we leverage our impactful innovations, rich technological history, and significant global presence to demonstrate our expertise. Our primary focus is on delivering mission-critical digital mobile communication systems to government and public safety organizations. Beyond technology, optimal performance is crucial. For over 95 years, Motorola Solutions has been a trusted global partner for government and enterprises. Our extensive leadership, innovative spirit, and experience in managing and supporting numerous networks in over 100 countries uniquely equip us to handle the challenges of mission-critical operations. We ensure continuity, boost productivity, and mitigate risk, enabling peak performance when every second and reliability are paramount. We are dedicated to meeting both current and future needs. The System Manager's role is specifically dedicated to the Virginia State Police, ASTRO 25 VHF Trunking System. This individual MUST reside in or near Virginia to be present at the customer site 5 days a week, 8 hours a day. The System Manager must also be readily available to address customer and system issues as they arise. Job Description The System Manager serves as Motorola Solutions' primary customer contact, functioning as a communications consultant and manager of contracted services. They act as the main liaison, collaborating with the customer, the Systems Support Center, Dispatch Operations, Product Groups, the Factory, System Engineering, System Integration, the Field Service Organization, the Service Support Network, third-party contractors, and the local servicer. Contractual Compliance: Ensuring all terms and conditions of the maintenance contract are met, encompassing System Administration, Inventory Management, Configuration Management, Site Management, User Support, Vendor Management, Operational Assessment, and System Planning. Service Coordination: Coordinating service activities and ensuring adherence to contract obligations, including compliance with response/restoration time commitments. This involves managing emergency service efforts and escalation procedures using available tools and resources. The System Manager also provides analysis, recommendations, and fault diagnostic information to the customer to optimize system performance and utilization. Customer Relationship Management: Regularly meeting with designated customer contacts to review system maintenance and repair activities, and to discuss customer objectives and concerns. Financial Management: Tracking and managing financials for service deliverables, including overall budget, internal and third-party expenditures, and profitability. Business Development Support: Assisting Sales and Pre-Sale teams in developing proposals and efforts to offer additional services. This also involves working directly with the customer to identify potential opportunities that do not require sales/pre-sale assistance for both traditional and non-traditional services. Project Team Collaboration: Working with the project team during system implementation and expansions to ensure the completion of the initial contract. This includes coordinating the launch of new services, identifying and managing conflicts with project team goals (resources, schedule, deliverables), and providing assistance as needed. Client & Contract Management: Relationship Management, Contract Renewals, Proposal Development, Accurate Forecasting, Compliance (Governmental and Motorola contracting requirements and procedures), P&L Performance, Achieving Targets/Goals, Provide monthly system reports to appropriate management and attend monthly service meetings as required. Radio System Administration & Maintenance: Maintain radio system data such as alias and radio ID updates, console templates, and TG and encryption configurations. Including the use of Radio Management and Radio Central Monitor, investigate, escalate, and manage the resolution of UEM alarms. Managing the Radio Control Manager inhibit and un-inhibit lost radio subscribers on the radio system. Develop strong third-party relationships with our vendors and their sub-contractors, i.e. Nokia MPLS Management, VERINT, Infinity, Sound Communications Work with the Upgrade Operations Team during ASTRO system upgrades. Investigate/resolve system alarms on the radio system and related service to include Verint Reboot for specific Windows VM's, Console PC's at all dispatch sites, and the NM Clients after SUS (Software Update Subscription) updates. Perform User Administration for all applications, including 3rd party products. MotoPatch local CEN devices Manage Verint IP Logging system and pull audio recordings Familiar with Command Central Aware. Familiar with the customer's LMR upgrade/lifecycle path/roadmap Maintain and update subscribers in IMW Provide monthly system reports to the customer. Strong working knowledge of Motorola ASTRO25 systems and their applications by customers. Familiarity with FortiGate and Juniper firewalls, updating firewall policies, TCP/IP, dynamic routing protocols, troubleshooting networks, MPLS, and MPLS services. Experience with microwave fundamentals CompTIA Network+ Certification CompTIA Security+ Certification Ability to be a part of a team while aggressively working across Motorola organizations to proactively solve customer problems. 5+ years experience as a System Technologist, System Manager, Technical Customer Service Manager, or related customer contact position. 2+ years experience with Motorola ASTRO25 system administration and operation, with Motorola training and certification preferred. Working knowledge of Motorola's Technology Roadmaps and their impact on customer's future needs General understanding of communications industry trends and their impact on customer's future needs Candidate Requirements This position requires residing within a one-hour commuting distance of the customer sites located in Virginia Travel up to 10% for training and customer support. Must have a current, valid driver's license and no traffic violations Required to complete Standard Form 89 Questionnaire for National Security Positions. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s) Must be able to provide customer training on infrastructure Must be willing and capable of meeting the requirements to obtain a DHS Public Trust Clearance. Must possess excellent interpersonal, negotiation, presentation, and communications skills, both orally and written. Must have excellent communications skills and always present a professional image. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-CC1 Target Base Salary Range: $80,000 - $125000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements 5+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, Radio System Administration & Maintenance, Client & Contract Management, Contractual Compliance, Customer Management or Military experience Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s) Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel RequirementsUnder 25% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.$80k-125k yearly Auto-Apply 60d+ ago