Homecare Occupational Therapist
Trinity Health at Home
Columbus, OH
*Employment Type:* Full time *Shift:* Day Shift *Description:* Looking for a career that combines purpose, flexibility, and innovation? At *Mount Carmel Home Care*, you'll deliver exceptional care to patients in the comfort of their own homes while being part of a supportive, mission-driven team. If you're an enthusiastic, detail-oriented Occupational Therapist, we want to hear from you! *Why You'll Love This Role:* *One-to-One Care:* Build meaningful relationships with your patients by providing personalized, patient-centered therapy in their homes. *Cutting-Edge Technology:* Utilize advanced tools and resources to deliver the best care possible. *Collaborative Environment:* Work alongside physicians, nurses, social workers, and home health aides in a multidisciplinary approach. *Flexibility & Independence:* Thrive in an autonomous work environment with the freedom to manage your schedule. *Growth Opportunities:* Access career paths, professional development, and tuition reimbursement of up to $5,250/year. *Your Key Responsibilities:* * Provide expert care to help patients achieve their rehabilitation goals in their homes. * Collaborate with a motivated, inspiring team of colleagues. * Use advanced, easy-to-use technology to improve patient outcomes. *What We're Looking For:* * Graduate of an accredited Occupational Therapy program. * Eligible for National Board Certification in Occupational Therapy (NBCOT). * Minimum 1-year experience (or ability to complete 6-8 weeks of preceptorship). * Home healthcare experience preferred. * Current driver's license and reliable transportation. * A passion for providing compassionate, mission-aligned care. *Benefits That Set Us Apart:* *Day One Benefits:* Medical, dental, and vision coverage. *403(b) Matching:* Plan for your future with our retirement program. *Generous PTO + Paid Holidays:* Recharge with ample time off. *Comprehensive Orientation:* Start strong with thorough onboarding. *Short- and Long-Term Disability Insurance:* Feel secure with added support. *About Us:* Mount Carmel Home Care is a member of [Trinity Health At Home]( a national home care, hospice and palliative care organization serving communities throughout eleven states. As a faith-based, not-for-profit agency, Mount Carmel Home Care serves patients and families in the comfort of home, offering skilled nursing, therapy (physical, occupational, speech) and medical social work. We are Medicare certified and accredited by The Joint Commission. Learn more about us at [MountCarmelHomeCare.org.]( *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.$64k-81k yearly est. 8d agoICA Team Manager
Lutheran Social Services of Wi & Upper Mi
Remote job
🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).$25k-31k yearly est. 13d agoField Social Worker (REMOTE)
Element Care
Remote job
The Element Care Social Worker participates in the planning, implementation and evaluation of care plans that meet the objectives, standards and policies of the PACE model of care. The social worker demonstrates proficiency in providing traditional social work services in a professional and respectful manner with the goal of helping older adults live safely and comfortably in their homes and communities for as long as they can. This position is full time M-F 8am to 4pm. Mandarin speaking required. Participates on the IDT's initial assessments, care planning and on-going re-assessments of participant care. actively participates in team meetings by sharing pertinent information, providing follow up to assigned tasks and helps to develop participant's plan of care. Facilitates hospital, rehabilitation and nursing home (NH) admissions and discharges as determined by the Interdisciplinary Team. Assists in the conversion process of the participant from community to long-term care. Works collaboratively with Medicaid Specialist, skilled nursing facility, and participant's caregiver to complete conversion. Refers participants and families to appropriate community services and acts as liaison and/or advocate with community organizations for participants. Maintains professional, accurate and timely social service documentation in the participants' medical records. Works collaboratively with Director of Social Work and Behavioral Health provider to ensure guardianship is up to date. Educates participant regarding health care proxy (HCP). Works collaboratively with fiscal department to maintain participant insurance benefits and completes required documentation of fiscal information in the medical record. Reviews plan of care with participants, guardian, and/or activated health care proxy as assigned. Complete authorizations for home care and other approved services timely and accurately. Completes home and/or skilled nursing facility visits to assess participant as indicated. Works collaboratively with Palliative care team; disenrollment, conversion to long term care, transfer of sites, participant and/or caregiver demographic changes). Frequent local travel. Current Social Work licensure in the Commonwealth of Massachusetts at the Masters level (L.Minimum of 1 experience in Social Work providing traditional Clinical or Case Management services with a geriatric population Vietnamese and/or Khmer speaking but all MSW eligible candidates to apply. Covid vaccinated preferred. Health insurance Dental insurance Retirement plan Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. To learn more about Element Care, please click this link: Element Care 30th Anniversary Video$66k-94k yearly est. 1d agoLead Care Manager (LCM)
Heritage Health Network
Remote job
The Bilingual Lead Care Manager partners with Care Team Operations, Clinical Operations, Compliance, Community Health Workers, Behavioral Health staff, and external providers (medical, housing, and social services) to ensure seamless, culturally responsive, member-centered care coordination. The bilingual LCM additionally supports members with limited English proficiency by facilitating communication, translation, and cultural interpretation as needed. Responsibilities Serve as the primary point of contact for assigned members, building trust and maintaining active engagement through consistent outreach, relationship-based strategies, and a trauma-informed approach. Provide all communication in the member's preferred language. Conduct comprehensive assessments (physical, behavioral, functional, social) and develop person-centered care plans that reflect the member's goals, risks, preferences, cultural needs, and social determinants of health. Implement, monitor, and update care plans following transitions of care, significant changes in condition, or required reassessments; ensure timely and compliant submission of all care plans. Coordinate services across the continuum-including medical, behavioral health, housing, transportation, social services, and community programs-to reduce fragmentation and remove barriers to care. Conduct required in-person home or community visits based on member need and risk stratification and maintain a compliant monthly visit structure. Utilize motivational interviewing, coaching, and health education to promote behavioral change, self-management, and long-term member stability. Identify gaps in care, service delays, lapses in benefits, unmet needs, and environmental risks; collaborate with internal and external partners to resolve issues quickly and effectively. Maintain accurate, timely, audit-ready documentation of all interactions, assessments, and interventions using required HHN platforms, including eClinicalWorks (ECW), Google Suite, RingCentral, PowerBI dashboards, and payer portals. Meet or exceed HHN and payer productivity standards, including encounter metrics, outreach requirements, documentation timelines, and quality measures. Actively participate in multidisciplinary case reviews, team huddles, care conferences, and escalations with nurses, behavioral health staff, CHWs, care operations, and compliance. Coordinate and schedule appointments with primary care, specialists, behavioral health providers, and community partners; manage referrals, transportation, and follow-ups to ensure continuity of care. Support hospital discharge (TOC) planning through follow-up scheduling, care transitions, medication reconciliation support, and education on discharge instructions. Assist members in navigating plan eligibility, redeterminations, documentation, social service applications, housing resources, and crisis interventions. Maintain active and professional communication with members and care partners through HHN-approved channels, including RingCentral, secure messaging, SMS workflows, and phone. Participate in HHN's continuous quality improvement efforts, identifying workflow gaps, documenting barriers, sharing insights, and contributing to best-practice development. Uphold confidentiality and adhere to all HIPAA and payer regulatory requirements across all areas of care delivery. Open to seeing patients in their home or their location of preference. Provide real-time interpretation and translation support (verbal and written) for members and families with limited English proficiency. Help bridge cultural gaps that may impact communication, trust, adherence, or engagement. Skills Required Fluency in English and another language (Spanish preferred); ability to read, write, and speak at a professional level. Strong ability to build rapport and trust with diverse, high-need member populations. Proficiency in using eClinicalWorks (ECW), Google Suite (Docs, Sheets, Drive), RingCentral, and virtual communication tools. Ability to interpret and use PowerBI dashboards, reporting tools, and payer portals. Demonstrated skill in conducting holistic assessments and developing person-centered care plans. Experience with motivational interviewing, trauma-informed care, or health coaching. Strong organizational and time-management skills, with the ability to manage a complex caseload. Excellent written and verbal communication skills across in-person, telephonic, and digital channels. Ability to work independently, make sound decisions, and escalate appropriately. Knowledge of Medi-Cal, SDOH, community resources, and social service navigation. High attention to detail and commitment to accurate, audit-ready documentation. Ability to remain calm, patient, and professional while supporting members facing instability or crisis. Comfortable with field-based work, home visits, and interacting in diverse community environments. Cultural humility and demonstrated ability to work effectively across populations with varied lived experiences. Competencies Member Advocacy: Champions member needs with urgency and integrity. Operational Effectiveness: Executes workflows consistently and flags process gaps. Interpersonal Effectiveness: Builds rapport with diverse populations. Collaboration: Works effectively within an interdisciplinary care model. Decision Making: Uses judgment to escalate or intervene appropriately. Problem Solving: Identifies issues and creates practical, timely solutions. Adaptability: Thrives in a fast-growing, startup-style environment with evolving processes. Cultural Competence: Engages members with respect for their lived experiences. Documentation Excellence: Produces accurate, timely, audit-ready notes every time. Strong empathy, cultural competence, and commitment to providing individualized care. Ability to work effectively within a multidisciplinary team environment. Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations. Bilingual Communication (interpretation + translation) Job Requirements Education: Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or related field preferred; equivalent experience considered. Licensure: Not required; certification in care coordination or CHW training is a plus. Experience: 1-3 years of care management or case management experience, preferably with high-need Medi-Cal populations. Experience in community-based work, homelessness services, behavioral health, or SUD settings strongly preferred. Familiarity with Medi-Cal, ECM, and community resource navigation. Travel Requirements: Regular travel for in-person home or community visits (up to 45%). Physical Requirements: Ability to perform home visits, climb stairs, sit/stand for prolonged periods, and lift up to 20 lbs if needed.$36k-47k yearly est. 4d agoRegistered Nurse - Home Care - Mt. Carmel
Trinity Health at Home
Columbus, OH
*Employment Type:* Full time *Shift:* *Description:* As a Home Care Registered Nurse (RN) at Mount Carmel Home Care, you'll deliver one-on-one, high-quality care to patients in the comfort of their homes. Using advanced technology and your clinical expertise, you'll assess, plan and manage individualized care that promotes healing and independence. Why Join Us? Start Here… Grow Here... Stay Here! At our core, we believe in building careers, not just jobs. Many of our team members stay with us for the long haul-and for good reason. Our culture is built on support, growth, and opportunity. What You Can Expect: * *Consistent, Reliable Workloads* Enjoy steady assignments with guaranteed hours-no surprises. * *Competitive Pay & Low-Cost Benefits* Get exceptional coverage and real savings that make a difference. * *Supportive Leadership* Our management team is here to help you succeed every step of the way. * *Career Growth Opportunities* Every leader on our team started in a field role-your path to leadership starts here. * *Epic EMR System* Streamlined documentation and communication for better care and less stress. * *Fast Hiring Process* Quick interviews and job offers-because your time matters. * *Meaningful Work* Deliver one-on-one care that truly impacts lives. * *Zero On-Call Requirements* Focus on your work without the stress of being on call. *Minimum Qualifications* * Graduate of an accredited nursing program * Active RN license in the State of Ohio * Minimum of one (1) year of professional nursing experience *Benefits Highlights* * Medical, dental and vision insurance starting Day One * Short- and long-term disability coverage * 403(b) retirement plan with employer match * Generous paid time off + 7 paid holidays * Tuition reimbursement up to $5,250/year * Comprehensive onboarding and orientation *About Mount Carmel Home Care* Mount Carmel Home Care is a member of [Trinity Health At Home]( a national home care, hospice and palliative care organization serving communities throughout eleven states. As a faith-based, not-for-profit agency, Mount Carmel Home Care serves patients and families in the comfort of home, offering skilled nursing, therapy (physical, occupational, speech) and medical social work. We are Medicare certified and accredited by The Joint Commission. Learn more about us at [MountCarmelHomeCare.org.]( *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.$42k-78k yearly est. 8d agoOutpatient Therapist - Behavioral Health
Columbus Springs East
Columbus, OH
Outpatient Therapist PRN Your experience matters Columbus Springs East is part of Lifepoint Health , a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Outpatient Therapist joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute Conducts individual and group therapy sessions to educate patients regarding psychological, emotional, or substance abuse problems Displays active involvement in treatment planning process Provides family session counseling to all patients to ensure appropriate communication and involvement of family members and support groups Actively communicates with clients, families, and outside referral sources Demonstrates appropriate crisis intervention and de-escalation skills Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Master's degree in social work or counseling and current unencumbered clinical license per state of practice guidelines. Additional requirements include: Prior experience with psychiatric and chemical dependency patients CPR and CPI certified within 30 days of employment May be required to work flexible hours About us Columbus Springs - East is a 72-bed behavioral health hospital located in Columbus, OH, and is part of Lifepoint Health , a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement Columbus Springs East is an Equal Opportunity Employer. Columbus Springs East is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.$29k-42k yearly est. 14h agoResidential Associate - Day shift
Community Counseling Solutions
Remote job
JOB TITLE: Residential Associate for Lakeview Heights FLSA: 36 hours per week, .9 FTE (3-12's rotating schedule) SUPEVISOR: Facility Assistant Administrator PAY GRADE: B5 ($19.23 - $26.54 per hour, depending on experience) **Shift differential added to wage for Nights & Weekends ranging from $1.50 - $2.50/hour *** Position eligible for $4,950.00 HIRING BONUS*** (2 year Commitment, staggered payout-taxed) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION Provides services and supports for clients that help the residents develop appropriate skills to increase or maintain their level of functioning. These services may include the mental health services, rehabilitation services, social services, personal services, medical, dental and other health care services, educational services, financial management services, legal services, vocational services, transportation, recreational and leisure activities, and other services required to meet a resident's needs as defined in the guidelines of their personal care plan. This person works directly with residents to promote recovery. SUPERVISION Supervision Received The Assistant Administrator is the immediate supervision and provides supervision of the Residential Associate. However, given the nature of the business, the Facility Administrator will often provide direct supervision, primarily in the absence of the Assistant Administrator. Supervision Exercised Position does not supervise or assign work RESPONSIBILITIES This position provides residential care that means the provision of room, board, care and services that assist the resident with ADL's. This includes 24-hour supervision; being aware of the residents' general whereabouts; monitoring the activities of the resident while on the premises of the SRTF to ensure their health, safety and welfare. This position will or may: Reads log and other client support documents as needed upon reporting to work and to make all appropriate entries during and before the conclusion of the shift. Stays awake and alert throughout the shift. Assists residents in personal self-management activities including eating, toileting, bathing, personal hygiene and grooming, cleaning, community access, personal spending, socialization, recreation, skill acquisition, and self-expression. Transfers residents to and from wheelchairs, beds, chairs, toilets, etc. Using the training and guidelines provided for such activities. Pushing clients in wheelchairs is also required. Administers prescribed medications, following physician's orders and nurse policies for all medications and/or procedures, and documents on medical charts and count sheets according to established procedures. Supervises and/or assists in the preparation of meals and assists with the feeding of residents according to menus and dining plans. Conducts evacuation/fire drills as assigned. Orients, trains, and works with the residents to perform in an appropriate, safe, and independent, recovery oriented manner within the guidelines of the residents personal care plan (PCP) or individual support plan (ISP). Receives SRTF trainings prior to giving care; passes and maintains certification in CPR. Participates in the inventory, ordering and/or purchasing of client or program supplies, including food or medications, as assigned. Maintains clean, sanitary and safe conditions, for example, sweeping, mopping, vacuuming, window washing, etc., both routinely, and as needed. Reports all safety hazards. Provides timely and accurate documentation as required per OAR's and Community Counseling Solutions policies and procedures. Reports any suspected violations or clients rights or abuse of a client by another client or a staff member according to policies and OAR's regarding mandatory reporting. Such reporting is required for, but is not limited to, suspected incidents of physical assault, neglect of care, sexual exploitation of financial exploitation, which may also include borrowing or removing property from the home. Attends staff meetings and training sessions as scheduled. Follows the policies and procedures of Community Counseling Solutions. Other duties as assigned. Requirements QUALFICATIONS The ability to interact and relate to residents, staff, managers and others with respect and dignity. Ability to communicate effectively both verbally and in writing; comprehend laws, administrative rules and regulations and agency policies, and develop and maintain effective working relationships with peers, supervisors and other professionals. Ability to deal with clients experiencing crisis situations. Education and Experience This position must have a high school diploma or equivalent, be able to pass a criminal history background check, and have a current drivers license. The ideal candidate will have three years combination of training or experience in psychology, counseling, or a related field. This could be college coursework in psychology, social work or related social sciences, experience in a social service setting; or any satisfactory equivalent combination of experience (professional and/or personal) and training which demonstrates the ability to perform the above-described duties. Other Skills and Abilities The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. Must posses, or have the ability to possess functional knowledge of business English and medical terminology. Must have good spelling and basic mathematical skills. Must have the ability to learn assigned tasks readily and to adhere to general office procedures. Good organizational and time management skills are essential. Must have in depth knowledge of standard office equipment. Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community. Must have the ability to work well with teams and other groups of individuals. Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and property damage, and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYISCAL DEMANDS This position requires an individual to be regularly available for work as scheduled. Position requires professional and personal skills to cope with stress associated with work involving a high degree of mental, emotional and physical demands. This position also requires the ability to bend, stoop, push and pull on an ongoing basis. This position may require an individual to lift and transfer clients using a two-person lifting technique. This position may involve working overtime, weekends, evening or overnight awake shifts. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule; depending on community and resident needs. WORK ENVIRONMENT Work is performed in an office/home environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. However, the employee also will be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment. Salary Description $19.23 - $26.54 per hour, depending on experience$19.2-26.5 hourly 51d agoOperations Director
Urban Strategies, Inc.
Columbus, OH
Job Description REPORTS TO: Regional Vice President BACKGROUND: USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in communities that are undergoing comprehensive physical revitalization. Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered. JOB SUMMARY: The Operations Director, a senior management position, will lead staff with a results-oriented approach, leveraging USI's data tracking performance system to drive strategies and recommendations through an equity lens. This role involves overseeing multiple locations or regions within the non-profit organization, developing and directing strategies to ensure family stability and success. The Director will manage neighborhood transformation initiatives in USI communities, focusing on workforce development, housing stability, health, education, and equity. Emphasizing data analysis, the Director will collaborate with other Managers and implement effective strategies that improve resident outcomes and enhance the self-sufficiency of low-income residents through innovative human capital building programs. JOB RESPONSIBILITES: Develop and implement results-driven Action Plans for USI programs, based on needs assessments and evidence-based practices. Supervise site leadership, including Project Managers and senior case managers, ensuring effective program execution. Monitor and report program outcomes, ensuring compliance with grant guidelines and meeting objectives. Build and maintain relationships with key partners, agencies, funders, and service providers to support human capital outcomes. Collaborate with businesses, educational institutions, and philanthropies to strengthen community support. Lead capacity-building efforts to enhance local partners' abilities in Missouri, Illinois, Louisiana , New Jersey, Ohio, and Pennsylvania housing communities. Identify funding opportunities, support resource development, and assist with grant writing. Manage project contracts and budgets, reporting expenditures to the Finance Manager. Provide leadership and mentorship to regional managers and staff, including hiring, training, and performance management. Develop and execute regional strategies aligned with the organization's mission, including goal setting, action plans, and budget management. Oversee regional program delivery, ensuring desired outcomes are achieved. Track and report on regional performance, using data for improvements and impact. Conduct performance reviews of site Project Managers, providing counseling and ensuring timely program development and reporting. Collaborate on annual budget development, identifying costs and providing budgetary guidance. Support the Executive Team with additional projects as needed. Promote and support the growth of the USI CDFI client base. QUALIFICATIONS: Master's degree in Social Work, Urban Affairs, Urban Planning, Public Administration, or related field. At least five years of progressive experience in the nonprofit or human services sector, managing projects, partnerships, contracts, and supervising teams. Excellent oral and written communication skills; effective with diverse stakeholders, from residents to executives. Must provide a persuasive writing sample. Ability to set vision, lead, and empower teams, and facilitate group processes. Skilled in analyzing and interpreting socioeconomic data for resident-driven, data-driven program design. Strong adaptive skills; excels in fast-paced, diverse environments. Passion for community building and ability to inspire others. Experience in community organizing and board development. Ability to maintain confidentiality. Flexibility to attend evening and weekend events; occasional travel required. Proficient in Microsoft Office (Word, Excel, PowerPoint, desktop publishing) and real-time client tracking databases. Urban Strategies, Inc. is an Equal Employment Opportunity Employer$54k-89k yearly est. 17d agoActivities Director
Lionstone Care
Dublin, OH
Job Details The Convalarium of Dublin - Dublin, OH Full-Time High School $21.00 - $25.00 Hourly Negligible First Shift ActivitiesDescription The Activities Director is responsible for developing, coordinating, and overseeing a comprehensive recreational and therapeutic activity program that enhances the quality of life for residents in a long-term care or assisted living facility. This role involves designing activities that cater to the physical, mental, emotional, and social needs of residents, while promoting engagement and a sense of community. The Activities Director leads a team of staff and volunteers to ensure activities are well-organized, enjoyable, and inclusive. Key Responsibilities: Program Development and Management: Design, implement, and evaluate a diverse range of recreational, social, and therapeutic activities that cater to the needs and interests of residents. Develop monthly activity calendars, ensuring a balance of physical, intellectual, social, and spiritual activities. Tailor activities to meet the unique needs of residents with different levels of physical mobility and cognitive function. Create and execute special events, holiday programs, and community outreach initiatives to foster a vibrant, inclusive environment. Team Leadership: Supervise, train, and mentor the activities staff and volunteers, providing guidance on effective program delivery. Schedule and coordinate staff and volunteers to ensure adequate coverage and support for activities. Foster a collaborative and positive work environment, encouraging professional growth and development among team members. Resident Engagement and Interaction: Build relationships with residents to better understand their preferences, abilities, and interests. Actively encourage resident participation, ensuring activities are accessible, meaningful, and enjoyable. Work with the interdisciplinary team, including nursing, dietary, and social services, to integrate residents' care plans with activity offerings. Budget and Resource Management: Develop and manage the activities department budget, ensuring efficient use of resources while maintaining program quality. Order, maintain, and oversee the use of activity supplies and equipment. Identify opportunities for fundraising, donations, or partnerships with community organizations to support the activities program. Regulatory Compliance and Documentation: Ensure all activities are in compliance with state and federal regulations governing long-term care facilities. Maintain accurate and up-to-date documentation on resident participation, progress, and activity outcomes. Prepare for and participate in regulatory inspections, audits, and surveys, ensuring all activities and records meet required standards. Family and Community Involvement: Engage with residents' families, keeping them informed about upcoming activities and encouraging their participation in events. Build relationships with community organizations, volunteers, and local resources to enhance the variety and scope of activities offered. Serve as a liaison between the facility and the local community to promote the facility's activities and programs. Qualifications Education: Bachelor's degree in Recreation, Therapeutic Recreation, Gerontology, Social Work, or a related field is preferred. Certification as a Certified Therapeutic Recreation Specialist (CTRS) or Activity Director Certification (ADC) is an advantage. Experience: Minimum of 3-5 years of experience in recreation therapy or activities programming in a healthcare or long-term care setting, with at least 2 years in a supervisory or leadership role. Skills: Strong leadership and team management abilities. Excellent interpersonal, communication, and organizational skills. Creativity and enthusiasm in designing engaging activities for elderly or special needs populations. Knowledge of state and federal regulations for long-term care facilities. Proficiency in budget management and resource allocation. #LIONSTONE123 People-Centered Rewards: Health benefits including Medical, Dental & Vision 401k with company match Early Pay via Tapcheck! Employee Perks & Discount program PTO + Company Holidays + Floating Holidays Referral Bonus Program Mentorship Programs Internal/Upskilling Growth Opportunities Tuition Reimbursement Program (Coming Fall 2025)$21-25 hourly 60d+ agoSocial Services Advocate - PDD Northampton
Committee for Public Counsel Services
Remote job
The Public Defender Division of the Committee for Public Counsel Services, the public defender agency of Massachusetts, is seeking applicants for a full-time Social Services Advocate position in our Northampton Office. As an integral part of the defense team, Social Service Advocates work closely with attorneys, investigators, and other key defense players to obtain the best possible legal and life outcomes for our clients. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values Courage • Accountability • Respect • Excellence DIVERSITY AND INCLUSION MISSION STATEMENT CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community. AGENCY OVERVIEW CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics. OFFICE OVERVIEW The Northampton PDD Office provides public defense services for Hampshire and Franklin Counties. The city of Northampton provides a sophisticated rural lifestyle combined with the cultural, artistic, academic, and culinary amenities of a big city. It offers more restaurants, eclectic shops, galleries, theaters, and performance venues than most urban centers ten times its size. You will also find two rivers, mountain views, landscaped parks, and meadow walks. It provides a unique and charming combination of natural and cultural activities that should not be missed. POSITION OVERVIEW The Social Services Advocate works as part of a multidisciplinary legal defense team to provide zealous advocacy to adult criminal defendants in order to achieve the best possible legal and life outcomes. As part of the defense team, SSAs works collaboratively with attorneys, investigators, support staff, retained experts, law students and other interns. Working with the attorney on the pending legal case, the SSA helps identify the social and clinical issues that preceded arrest and those that may result from court involvement. The SSA must adhere to the rules of confidentiality under the attorney-client relationship. SSAs work under the supervision of the Social Services Advocate Director, with administrative direction provided by the Attorney in Charge. The SSA's role includes bio-psychosocial interviewing and assessment, social history investigation, forensic case management, advocacy for clients within court, carceral, mental health, and social service systems, fostering family interactions and intervention, treatment and sentencing planning, report writing, testifying, and making direct connections between clients and programs. Social services intervention occurs at all stages of the court process, from the initial arraignment through resolution and post-conviction. Qualifications MINIMUM ENTRANCE REQUIREMENTS * Bachelor's degree in a social service field and one year of related experience, or an equivalent combination of skills, education, and experience; * Must have access to insured, reliable and available transportation, and a valid MA driver's license; and, * Access to home internet access sufficient to work remotely. A Master's Degree in Social Work, Psychology, or related field is strongly preferred. Please submit a writing sample with your application. Examples of writing samples include: redacted biopsychosocial assessment or client history, redacted clinical assessment, advocacy letter, or academic paper. QUALIFICATIONS/ SKILLS * Experience working with individuals and families of diverse racial, ethnic, cultural, educational, and economic backgrounds; * Knowledge of social, psychological, environmental, economic, legal, and medical factors that influence behavior; * Understanding of social structures and institutional barriers that cause disparities, such as systemic racism and poverty; * Culturally appropriate skills in client interviewing, assessment, case management, and treatment planning; * Knowledge of public and private social services systems and resources; * Demonstrated ability to communicate effectively and persuasively orally and in writing; * Proven ability to work effectively independently and as part of a team; * Ability to establish and maintain cooperative working relationships within the office and the service provider community; * Ability to prioritize and manage multiple clients and responsibilities; * Availability to work occasional evenings and weekends to meet with clients, bring clients to programs, attend meetings, conduct collateral interviews, and handle emergencies; * Knowledge of defense practice, the criminal legal system, and/or corrections is a plus; and, * Bilingual abilities are a plus. Responsibilities RESPONSIBILITIES Social Services Advocate responsibilities include, but are not limited to: * Maintaining close contact with clients over the duration of their case to build strong working relationships; * Conducting both brief and in-depth interviews with clients respecting their individuality and with cultural humility to obtain client histories; connecting with and interviewing collateral contacts; * Performing needs assessments, developing treatment or service plans, referring clients to service providers, and making direct connections between clients and programs; * Gaining comprehensive knowledge of statewide and local programming and services, and working collaboratively with community-based services that support clients; * Collaborating with defense counsel to develop defense strategies and dispositional options which demonstrate an understanding of the complexities of our clients' whole lives; * Preparing and presenting courtroom testimony to describe services and dispositional alternatives arranged for the client; * Preparing detailed and persuasive written advocacy for sentencing and mitigation purposes; * Advocating for clients in a client-directed practice to facilitate best possible outcomes; and, * Other duties as assigned. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at ************************$49k-62k yearly est. Auto-Apply 16d agoMental Health Therapist
Sondermind Careers
Columbus, OH
SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can't be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most-your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person. Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months. Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions- including no-shows . Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties. Absolutely no fees or membership charges: We don't charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge. Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most-your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes: AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden. Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights. Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running. Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability. Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format. Reflections: Clients can journal through AI-guided prompts between sessions, providing you with deeper context. Requirements: Master's degree or higher in counseling, psychology, social work, or a related field. Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPC, LCSW, LMFT, LMHC, LCPC, LCSW-C, LISW, or LP). Pay: $85-$117 per hour. Pay rates are based on the provider license type, session location, and session types. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.$47k-61k yearly est. 4d agoManagement - Subject Matter Expert - Remote Worldwide
Msccn
Remote job
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Our partners have an ongoing need for Subject Matter Experts in the disciplines below. Apply today to be considered as projects become available. This post represents multiple ongoing projects/opportunities. You will be contacted after submitting interest to the role with the next steps, provided minimum qualifications are met. At OWL Learning (part of MPS Limited), we are looking for educational curriculum and content developers, instructional designers, media developers, editorial professionals, subject matter experts and instructional technologists who can help us create exceptional learning experiences for our clients. ONGOING PROJECTS Including but not limited to: ANATOMY & PHYSIOLOGY ANTHROPOLOGY ARTS ASTRONOMY AUTOMOTIVE BIOETHICS BIOLOGICAL SCIENCES BUSINESS LAW BUSINESS: GENERAL CAREER AND TECHNICAL EDUCATION CHEMISTRY COMMUNICATIONS COMPUTER SCIENCE COUNSELING CRIMINAL JUSTICE CULTURAL STUDIES CYBERSECURITY DEVELOPMENTAL ENGLISH EARTH SCIENCES ECONOMICS EDUCATION ENGINEERING ENGLISH ENGLISH AS A SECOND LANGUAGE ENGLISH FOR LANGUAGE LEARNERS ENVIRONMENTAL SCIENCES ETHICS FILM FINANCE FIRE SAFETY/ FIRE-FIGHTING/EMS FRENCH GENDER STUDIES GEOGRAPHY GEOLOGY GERMAN HEALTH SCIENCES HISTORY HUMAN DEV/FAMILY STUDIES HUMAN RESOURCE MANAGEMENT INFORMATION SCIENCE INFORMATION SECURITY LABOR AND HUMAN RELATIONS LIFE SCIENCES MACHINE LEARNING/NLP/AI MANAGEMENT MARKETING MATHEMATICS MEDICAL ADMINISTRATION< MUSIC NURSING NUTRITION PARALEGAL PHARMACY/PHARMACOLOGY PHILOSOPHY PHYSICAL SCIENCE PHYSICS POLITICAL SCIENCE PSYCHOLOGY PUBLIC HEALTH RADIOLOGIC SCIENCES RELIGIOUS STUDIES RESEARCH METHODS SOCIAL SCIENCES SOCIAL WORK SOCIOLOGY SPANISH TAXATION TRANSLATION WORLD LANGUAGES PROJECT DESCRIPTION As a Subject Matter Expert, you will be working to develop and/or review educational content, and/or deliver materials based on the project scope. Roles are 1099. APPLICANT QUALIFICATIONS Bachelor's degree in the discipline PREFERRED QUALIFICATIONS Masters degree in the discipline Relevant industry certifications Instructional design/teaching experience and/or familiarity with Bloom's taxonomy PROJECT DURATION Ongoing Needs REQUIRED AVAILABILITY/PAY INFORMATION This will vary by project. LOCATION Remote/Ability to work from home from anywhere in the world. Must have reliable internet access as the projects will be managed and coordinated via email and teleconference as needed.$86k-124k yearly est. 60d+ agoProgram Presenter-On-Call
MSU Careers Details
Remote job
Michigan State University actively promotes a dynamic research and learning environment in which qualified individuals of differing perspectives and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. The MSU School of Social Work, within the College of Social Science, is dedicated to educating students for ethical, competent, responsive, and innovative social practice, and to conducting and disseminating high quality research that improves the well-being of the most vulnerable in society. Our teaching, research, and outreach synergistically promote social justice, positive change, and solutions to the problems facing broad cross section individuals, families, groups, organizations, and communities. More than 600 students are enrolled in our CSWE- accredited BASW and MSW programs, and our PhD program. The Child Welfare Certificate prepares MSW students for practice with vulnerable children and families. This program supports students placed in public and private child welfare agencies, providing training and supervision aligned with state and national standards. Students may be placed in child protective services, foster care, adoption, or family preservation settings across Michigan. Field Liaisons in this role will support student development, facilitate integrative field seminars with their assigned students, and collaborate with agency partners to promote high-quality field education experiences within the child welfare context. This is a project paid position. Primary Functions of this role include: - Conduct agency visits with a focus on child welfare practice and support - Serve as a liaison between Field Education Office, student, and agency - Maintain contact with students to monitor progress and support professional identity development - Facilitate integrative seminars addressing child welfare values, ethical dilemmas, and MiTEAM competencies - Collaborate with students and field instructors on learning agreement activities aligned with CWCE competencies - Support students navigating secondary trauma, safety concerns, and ethical complexity in placement - Submit timely documentation and communicate with field coordinator as needed Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters -Social Work Minimum Requirements - LMSW with a minimum of 3 years post-degree child welfare experience by the date of employment. - Knowledge of DHS systems, child safety and risk assessment, permanency planning, and trauma-informed care - Experience in mental health, behavioral health, or integrative care settings - Experience facilitating negotiation, conflict resolution or mediation skills - Experience facilitating small groups - Excellent professional verbal and written communication skills Desired Qualifications - Previous experience as a field instructor, liaison, or trainer in child welfare - Familiarity with MiTEAM competencies and CWCE field learning agreement - Experience collaborating with courts, schools, and interagency teams - Ability to support students navigating challenging or high-risk cases - Familiarity with adult learning principles and student development Required Application Materials Interested candidates should send: Cover Letter Current resume or CV Special Instructions Review of applications will begin immediately and will continue until positions are filled. Positions will be filled on an as-needed basis. Work Hours This is an on-call project pay position. Review of Applications Begins On 11/11/2025 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website www.socialwork.msu.edu MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.$37k-48k yearly est. 42d agoInpatient Therapist, PRN
Columbus Springs East
Columbus, OH
Inpatient Therapist - Behavioral Health PRN Your experience matters At Columbus Springs - East, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As an Inpatient Therapist joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute Conducts individual and group therapy sessions to educate patients regarding psychological, emotional, or substance abuse problems Displays active involvement in treatment planning process Provides family session counseling to all patients to ensure appropriate communication and involvement of family members and support groups Actively communicates with clients, families, and outside referral sources Demonstrates appropriate crisis intervention and de-escalation skills What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Qualifications and requirements: Master's degree in social work and counseling and current unencumbered clinical license per state of practice guidelines. Prior experience with psychiatric and chemical dependency patients CPR and CPI certified within 30 days of employment May be required to work flexible hours About us Columbus Springs - East is a 72-bed behavioral health hospital located in Columbus, OH, and is part of Lifepoint Health , a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement " Columbus Springs - East is an Equal Opportunity Employer. Columbus Springs - East is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.$53k-78k yearly est. 14h agoEmpower Change, One Person at a Time -- Therapist Role with Monarch NC (Work from Home / Remote)
Monarch
Remote job
Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:Starting Pay: from $65,000/year This Opportunity:The primary responsibility of the Behavioral Health Therapist is to provide outpatient behavioral health services to persons of all ages experiencing psychological difficulties in order to help them interact appropriately and develop meaningful relationships within community.What You'll Do: • Perform interviews with individuals and/or families to aid in identifying presenting problems, assessing mental status and dangerousness, gathering relevant facts of psychosocial history, and assigning accurate diagnoses (using all five Axes of the current DSM manual) that will help determine the best intervention to help the individual and his or her family achieve stated goals. • Provide individual, group, and family therapy to individuals of all ages using person-centered philosophies and best practices in all service delivery. • Provide expertise in assessing psychiatric crises and crisis intervention while working closely with psychiatrists. • Maintain necessary medical records in compliance with state, federal, and agency guidelines. • Assist individuals and families in meeting other psychosocial needs by referring them to appropriate outside agencies (such as doctors, social services, and Christian Ministries) and providing information needed within the guidelines of confidentiality standards. • Provide crisis assessments, stabilization, and service coordination in order to de-escalate crisis and potential crisis situations in an effort to maintain lowest level of care that promotes safety. • Provide coverage or back-up for Emergency Services during clinical hours and on-call coverage after hours and on weekends as needed. • Maintain licensure as required by licensing board and attend educational trainings/seminars to remain up-to-date on current best practices. • Maintain positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, funding resources, and other human service agencies. • Be an active participant in the ongoing continuous quality improvement activities of the agency. • Demonstrate knowledge of and comply with all agency policies and procedures. • Provide clinical consultation as required or requested by other professionals within Monarch to provide ongoing professional development and to process difficult client situations that may arise. • Drive and travel to community locations, various agencies, and other outreach destinations as assigned. Education We're Looking For:Masters: Human Services (Required) Certifications We're Looking For:Licensed Clinical Mental Health Counselor (LCMHC) - State Board of Licensed Professional Counselors, Licensed Clinical Social Worker (LCSW) - State Social Work Certification and Licensure BoardExperience We're Looking For:Counseling/Therapy Experience | Not RequiredSchedule:Monday - Friday (8:00am - 5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.$65k yearly Auto-Apply 3d agoIntensive Home-Based Treatment (IHBT) Intern (Fall 2026)
Bellefaire JCB
Remote job
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency. Check out “Bellefaire JCB: Join Our Team” on Vimeo! POSITION SUMMARY: The Intensive Home-Based Therapy (IHBT) Intern position is a paid, hourly role at Bellefaire JCB. The role is reserved for graduate students who have reached the internship portion of their Master's programs and have secured a formal trainee license, allowing them to perform clinical duties under the supervision of an authorized, licensed field supervisor. The IHBT Intern provides intensive therapeutic services to families who are experiencing difficulties in response to any number of internal and external stressors. The (IHBT) Intern works a member of a treatment team directed by an IHBT Program Supervisor/ Field Instructor. Services take place in the home and community. Work hours are flexible and must be kept below 20 per week. Some evenings apply. This position will be based out of our Summit County regional office and will support Summit County specifically. ESSENTIAL DUTIES: Assist in the assignment of cases to provide assessments, counseling/psychotherapy, and community support program services for clients, their families, and with significant others as needed, including: community organizations, schools, other health and social service professionals, the justice system, and other agencies involved with the client. Provide the following services, including, but not limited to: Family and individual counseling Substance abuse counseling Family education Family and individual skill trainings Advocacy Information and referral Transportation Alcohol and drug education Group work Crisis intervention Other services necessary to the enrichment of the intern environment Formulate goal-oriented treatment plans in accordance with the IHBT model, inclusive of step-oriented processes for preventing crises and the stabilizing the family unit. Submit and utilize a goal attainment scale or other approved system to allow for supervision and evaluation of the success of the treatment plan. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Responsible for timely termination/evaluation letters. Provide advocacy and liaison work with schools, the justice system, social services, health services, and like agencies as needed. Provide culturally competent clinical services, including but not necessarily limited to: biopsychosocial assessments, treatment plans and reviews, individual counseling, group counseling, family therapy, aftercare planning, and termination reports. Adhere to Agency/ACS/ NASW codes of conduct and ethics. Adhere to Learning Contract as designed by Student and Field Instructor. Attend all scheduled staff meetings, supervision, and on-going training. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures. Other duties as assigned by management. QUALIFICATIONS: Education: Minimum current Master's student in Social Work, Counseling, or Marriage and Family Therapy required. Licensure: Valid Ohio Trainee license (Social Work Trainee, Counselor Trainee, Marriage and Family Therapy Trainee), or higher, required. Experience: At least one semester of clinical fieldwork and/ or substantive professional clinical experience required. Other: Must have and maintain a valid drivers license and driving record that meets the underwriting criteria of the Agency's insurance company. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.$28k-36k yearly est. Auto-Apply 25d agoClient Specialist - District Attorney's Office
Jefferson County
Remote job
Job Posting Closes at 11:59PM on: 12/29/25 Division: District Attorney Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Pathways serves as the Diversion Program for Jefferson and Gilpin County and is managed by the 1st Judicial District Attorney's Office. The Client Specialist position provides supervision and case management support to individuals referred to the Pathways Program, coordinates services through community partners and treatment providers, and works in concert with the Pathways Team to assist our clients in repairing harm, avoiding collateral consequences of a criminal conviction, and building lasting connections with community supports. This position will support the Safe & Licensed Driver program. COMPENSATION: Annual Salary: $60,000 to $90,000 Annually Compensation will be determined based on education, experience, and skills. BENEFITS: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement and more. For more information, click here for our Total Rewards summary. ESSENTIAL DUTIES: Completes screening to determine eligibility and suitability for participation in the Pathways program. Utilize necessary databases to inform the development of an individualized case plan that connects participants to the appropriate level of services. Connects individuals with community-based and public agencies to provide services and support identified in the case plan. Demonstrates cultural sensitivity and the ability to work with diverse staff, youth, families, community members, and internal and external partners. Represents the Pathways program in court to screen and refer prospective participants to a Pathways program. Maintains detailed case notes and records of communication and transactions for all assigned clients. Assist individuals with removing barriers that impact their ability to successfully complete case plan tasks. Maintains communication with the courts to provide status updates for all assigned clients. Other duties as assigned. QUALIFICATIONS: Minimum Qualifications: 3 years of work-related experience. Bachelor's Degree in sociology, social welfare, social work, psychology, criminal justice, or other related social science. Valid Colorado Driver's License within 30 days of hire. Note an equivalent combination of education and experience is acceptable. Preferred knowledge, skills and abilities: Proficient in using Microsoft Office Programs (Outlook, Word, Excel). Strong communication and customer service skills and attention to detail. Ability to function at a high level in a busy environment while managing a large caseload. Prior experience working within courts and/or court-related programs such as Diversion. ADDITIONAL JOB INFORMATION: Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact **********************. This contact is for accommodation requests only and cannot provide application status updates. Criminal History and MVR Background Checks are required for every position. A valid Colorado driver's license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer. Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Current Jefferson County employees must apply through their employee profile in Workday. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. APPLICATION: Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities For more details on the recruitment process, please visit: ******************************* Questions? Contact the Jefferson County Recruitment Team at ************ or ********************** About Us: At the First Judicial District Attorney's Office, we are committed to seeking fair and just outcomes for all members of our community through ethical prosecution and alternative resolutions. We work collaboratively with law enforcement to ensure those who victimize our most vulnerable members of society are held accountable. Our prosecution teams work collaboratively to support victims and ensure their voice is heard throughout the criminal legal system process. Our office is a nationally recognized leader in data transparency and data-driven practices in prosecution. We leverage technology, data analysis, innovative practices, and the use of alternative resolutions to ensure that justice is administered fairly and equitably. Our office culture is built around camaraderie and incorporating diverse perspectives in our day-to-day work. We are also committed to our team members' wellbeing outside of the workplace - we emphasize the importance of work-life balance, provide numerous resources to support health and personal development, and offer a comprehensive benefits package including substantial paid time off, generous holiday schedules, work from home flexibility, and a dog-friendly office. Education: Bachelor's Degree Experience: Work Experience: Minimum three years Certifications: Languages: Category: District Attorney Office$60k-90k yearly Auto-Apply 3d agoJoin our Talent Community as an Online Mental Health Coach!
Headspace
Remote job
Join our Coach Talent Community to express interest in future coach role openings as well as to receive communication from Headspace (formerly Ginger) to stay up to date on new initiatives, webinars, job openings, and more! You can expect to hear from us about once a month in your inbox. In the meantime, check out this page to learn more about what it is like to be part of the Headspace care team. Thank you in advance for providing your information. Though we are not currently interviewing for coaches, when a role becomes available this information can help us assess your background for future roles and fast track your application. As a part-time mental health coach, you play an instrumental role in making the Headspace mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Coaches have regular touchpoints w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress. Coaches are an integral part of each member's multidisciplinary care team. They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate. Headspace Care coaching is delivered through text-based-chat and video within the Headspace app. In addition to coaching our members, you'll also have biweekly 1:1 supervision outside of your coaching hours and our Team Meeting recordings will be available for you to view when they are available. Headspace coaches are ready to be part of a community working collaboratively to make mental health support accessible to everyone, no matter their background or experience. Important Notes: We provide 24/7 support to our members, this means coaches may be asked to work some holidays per year. We are unable to hire licensed clinicians for this role or individuals 12 months from receiving licensure. Additionally, we are also unable to provide any type of clinical supervision towards licensure. We are unable to employ candidates residing outside of the US . Due to the nature of healthcare services provided to our customers, partners and members, all work must be provided in the U.S. Data, specifically personal health information may not be accessed, disclosed or used outside of the U.S. Please note that the U.S. is limited to the 50 states of the United States -- it does not include U.S. territories like Puerto Rico. Headspace also provides support to French or Spanish speaking members and has bilingual French/English and Spanish/English speaking coaches on it's team. If you are interested in being a bilingual coach you will be required to provide text-based coaching to members in both languages, depending on member demand and scheduling. Although bilingual coaches are being hired to support the French Program or Spanish Program, due to high demand, they will be called on to provide regular coaching to our English- speaking general audience as well Responsibilities Carry a flexible caseload of members (up to 29hrs/week) and complete intakes of new members Attend and respond to multiple tasks, situations and responsibilities simultaneously throughout your shift Maintain accurate and timely documentation and paperwork (I.e. discovery sessions, care plans, daily notes and other required paperwork) Excellent communication, writing and typing skills (spelling, grammar, syntax) Collaborate through notes with member's Clinical Team to collaborate on their care plan Coaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication, and career Collect information on risk in the moment with members using the Columbia-Suicide Severity Rating Scale (C-SSRS), taking the appropriate next steps and escalating care as needed. For Bilingual Mental Health Coaches Only: Headspace supports Spanish and French speaking members and has bilingual Spanish or French and English speaking coaches on its team. This is a part-time, W2 role and will require bilingual coaches to provide video and text-based coaching to members in both Spanish or French and English, depending on member demand and scheduling. Although bilingual coaches are being hired to support the Spanish or French Program, due to high demand, they will be called on to provide regular coaching to our English speaking general audience as well. About You As a Headspace Coach, You- Excel at empathetic listening, building strong rapport through video and text-based chat, and providing compassionate support throughout the process of personal growth Have the ability to create a sense of warmth, openness, and calmness through video and text-based chat Have the ability to relate to others and connect quickly Work well within a team and demonstrate exceptional interpersonal skills with colleagues Are open to receiving and providing constructive feedback Are adaptable and comfortable with ambiguity, novel situations and change Are a strong critical and creative thinker Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly Are a culturally responsive provider, open to and capable of working with diverse populations Shows resilience, remaining calm under pressure and an ability to multi-task when necessary Required Education and Experience A minimum of two years of coaching experience, 6 months of which must have occurred with direct supervision, under a qualified, credentialed or licensed supervisor. Board Certified as an NBC-HWC, and/or ICF-ACC, ICF-PCC, ICF-MCC coach A minimum of two years relevant experience in the mental health industry Knowledge of coaching techniques such as Motivational Interviewing, SMART goal setting, assessing stages of change/readiness, etc. Ability to deliver video and text-based care, including working with multiple text/chats at once Fluency in Google Suite, Zoom Private, appropriately lit business environment to conduct video coaching sessions Additional Requirements to Qualify as a Bilingual Mental Health Coach: As a Headspace Mental Health Coach who supports our Language Services Program, you are required to demonstrate proficiency in both video and text/chat across the following: Understand a wide range of longer and more demanding texts and be able to speak proficiently in a video based session Can recognize and respond to implicit meaning in video or text/chat form Express ideas without too much searching for vocabulary or expressions Effectively use the language for social, coaching and professional situations Create well-structured and detailed responses on complex topics Preferred but not required MA degree in a psychology, social work, or counseling related field Bilingual Experience with triage and working within a team-based care model Have worked with a video and text-based platform providing care in the past Privacy Statement All member records are protected according to our Privacy Policy . Further, while employees and contractors of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how we will use the personal information you provide as part of the application process, please see: ********************************************************* .$29k-44k yearly est. Auto-Apply 60d+ agoPeer Mentor - EST
Equip Health
Remote job
About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at ***************** Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip's culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role The Peer Mentor I is responsible for working alongside a multidisciplinary care team to help people recover from an eating disorder. Peer Mentors focus on providing patients with rapport building, skill building, motivational interviewing, and practical support. Outside of patient sessions, Peer Mentors run support groups for patients and members of their support system, and take on additional tasks as needed. Peer Mentors are comfortable with, and passionate about, sharing their lived experience with eating disorder recovery with individuals currently in the process of treatment and recovery. Working Hours Working Hours - Monday - Friday, between 8am-8pm Eastern Time. Each work day is 8 hours, including lunch, breaks, and 2 late work days where your day starts later (10 AM) and also ends later (8 PM) in your patient population time zone. For example, we have Eastern Time, Central Time, and Pacific Time Peer Mentors. If you are hired as an Eastern Time Peer Mentor, your hours will be in Eastern time, given the majority of your patients will live in Eastern Time. Or if you are hired in Mountain Time and the majority of your patients are in Pacific Time your hours will be in Pacific Time. Responsibilities Maintain an up-to-date calendar with availability to enable patients to book sessions. Meet with patients for virtual sessions, tailoring session content to the patient's unique needs, actively listening, and holding space for patient experiences. Co-facilitate support groups for patients and their supporters. Practice responsible self-disclosure, drawing from lived experience to an appropriate degree. Consistently complete thorough and timely documentation according to Equip standards for other providers to access, review, and reference. Attend and participate in various internal meetings. Participate in initial and ongoing training as assigned. Perform other duties as assigned. Qualifications Lived experience with eating disorder recovery with the ability to identify as being in a solid space of recovery from an eating disorder. 2+ years of experience working directly with patients in a care setting including, but not limited to, mentorship, social work, or milieu therapy. Passion for helping patients and their families as they navigate eating disorder treatment. Ability to connect with a range of diverse patients with varying diagnoses and degrees of acuity. Passion for evidence-based care and treatment as well as an ability to learn, practice, and continuously develop skills such rapport-building and motivational interviewing. Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally. Strong organizational and time management skills with a proven track record of meeting assigned goals. Strong attention to detail. Comfortable working with and learning new technologies. Comfortable working in a remote environment including the requirement to be on camera. Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment. Ability to work 2 evenings per week until 8pm local time. Benefits Time Off: Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. Compensation: $54k-$65k, Offers Bonus Medical Benefits: Competitive Medical, Dental, Vision, Life, and AD&D insurance. Equip pays for a significant percentage of benefits premiums for individuals and families. Maven, a company paid reproductive and family care benefit for all employees. Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! Other Benefits Loan Repayment: $500/quarter for employees under a year of tenure. $1,000/quarter for employees over a year of tenure. Continuing Education: Robust training in evidence-based treatments for eating disorders, including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID. Comparable training workshops and supervision in these modalities are valued over $3,000. For therapists and medical providers, unlimited online courses through NetCE. For all providers, up to $1,000/year stipend for continuing education. Opportunities to attend team onsites and conferences at various locations throughout the US. Work From Home Additional Perks: $50/month stipend added directly to an employee's paycheck to cover home internet expenses. One-time work from home stipend of up to $500. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. #LI-Remote At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip's mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote$54k-65k yearly Auto-Apply 26d agoContact Center Triage Consultant - Junior (Bilingual)
ASM Research
Remote job
Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintain the highest degree of sensitivity, compassion, and respect for Service members and their families. Assesses the needs of the caller to ensure first-call resolution of all presented needs. Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. Identifies high-risk cases and responds as indicated in accordance with established protocols. Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations. Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). Performs call follow-up and reporting as assigned. Demonstrates outstanding customer service. Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions. Works with team to complete all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field State Licensure to practice independently (LCSW, LPC, LMFT) preferred 1-2 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Other Job Specific Skills Must be a U.S. Citizen Knowledgeable of mandated procedures for child and elder abuse situations Familiar with core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.$60k-87k yearly est. 2h ago
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