Technical Support Representative
Orionyx Enginnering
Remote job
At Orionyx Engineering Ltd., The Technical Support Representative serves as the primary point of contact for clients and employees seeking technical assistance with engineering products, software, and services. This role involves diagnosing issues, providing solutions, and ensuring high levels of customer satisfaction while collaborating with cross-functional teams to enhance product performance and user experience. This is a remote role strictly for candidates within the United States. Key Responsibilities: Technical Assistance: Respond to inbound support requests via phone, email, and chat in a timely manner. Diagnose technical issues related to engineering software, hardware, and tools, providing step-by-step solutions to users. Document and track support requests in the ticketing system, ensuring all interactions are logged accurately. Customer Interaction: Communicate effectively with clients and team members to understand and resolve technical problems. Provide clear and concise explanations, ensuring that users understand the solutions provided. Follow up with customers to ensure issues are resolved satisfactorily and to gather feedback on support experiences. Collaboration: Work closely with engineering, development, and product management teams to relay customer feedback and issues for continuous improvement. Participate in team meetings to discuss common issues and collaborate on solutions or knowledge sharing. Assist in the development of FAQs, support documentation, and training materials for users. Product Knowledge: Maintain up-to-date knowledge of the companys products, services, and industry trends to provide accurate support. Engage in continuous learning through training sessions, product updates, and self-study to enhance technical expertise. Troubleshooting and Problem-Solving: Analyze complex technical issues and devise effective solutions, utilizing critical thinking and problem-solving skills. Test and replicate issues reported by users to understand the root cause and facilitate resolution. Escalate unresolved issues to higher-level technical support or engineering teams as necessary. Quality Assurance: Ensure adherence to service level agreements (SLAs) and performance metrics by providing prompt and effective support. Participate in quality assurance initiatives, providing feedback on support processes and customer interactions. User Training: Conduct virtual training sessions and webinars to educate users on product features, troubleshooting tips, and best practices. Create and update training materials and user guides to enhance user understanding and efficiency. Reporting: Generate and analyze reports on support metrics, customer feedback, and recurring issues to identify trends and areas for improvement. Assist in preparing reports for management that summarize support activities and highlight potential enhancements. Qualifications: Education: Bachelors degree in Engineering, Computer Science, Information Technology, or a related field preferred; relevant experience may be considered. Experience: 2+ years of experience in technical support or customer service, preferably in an engineering or technology-related environment. Technical Skills: Proficiency in troubleshooting hardware and software issues, including operating systems, applications, and networking. Familiarity with engineering tools, software applications, and industry-specific technologies. Experience with ticketing systems and remote support tools (e.g., TeamViewer, Zoom). Interpersonal Skills: Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proactive approach to resolving customer issues. Organizational Skills: Effective time management and multitasking skills, with the ability to prioritize tasks in a remote environment. Working Conditions: Fully remote position with flexible working hours; may require occasional overtime or on-call availability. Ability to work independently while maintaining effective communication with team members and management. Job Types: Full-time Pay: From $27.50 - $32.50 per hour Schedule: Monday to Friday (8 hours daily) Expected hours: 40 per week Benefits: 401(k) Dental insurance Vision insurance Health insurance Life insurance Paid time off Work Location: Remote Package Details 401(k) Dental insurance Vision insurance Health insurance Life insurance Paid time off$27.5-32.5 hourly 60d+ agoAccount Executive - Legal & Fin Tech - USA
Novum Global
Remote job
Job Description Type: Full-Time | Growth-Focused SaaS Sales Are you an ambitious Account Executive ready to open doors across the U.S. market? Join a fast-growing technology business that's redefining how professionals visualize, manage, and communicate complex corporate structures. You'll be the tip of the spear - building relationships with leading accounting, restructuring, insolvency, and taxation firms while driving new revenue across North America. ???? What You'll Do • Prospect and close new business with accounting and advisory firms across the United States. • Build trusted relationships with senior partners, CFOs, and decision-makers. • Deliver engaging demos that showcase the power and simplicity of the platform. • Manage the full sales cycle - from discovery to negotiation to close. • Collaborate with global marketing and product teams to refine go-to-market approaches. ???? What You'll Bring • 3-7 years of B2B SaaS or technology sales success. • Strong experience selling into accounting, restructuring, insolvency, or taxation markets. • A self-starter attitude with proven ability to work independently in a remote environment. • Exceptional communication, presentation, and closing skills. • Passion for innovation, technology, and helping professionals work smarter. ???? Why Join • 100% remote across the U.S. - freedom, flexibility, and autonomy. • A world-class product with incredible client feedback and demand. • High-impact role in a company expanding globally. • Fast-paced, collaborative culture where results are recognized and rewarded. ✨ This is a rare opportunity to lead growth in one of the most promising SaaS segments - selling to respected professionals who genuinely value innovation. If you're hungry to win and ready to grow, apply today.$61k-99k yearly est. 29d agoContent Marketing Specialist
Hawksoft
Remote job
Do all marketing job descriptions sound like they came off a conveyor belt? Not here. HawkSoft believes marketing should stand out-our job is to create stories that people remember, not check boxes. We've been building software for independent insurance agencies since 1995, and our customers are some of our biggest evangelists. We're a software company that still runs on startup DNA, fueled by curiosity, creativity, and community. We've been named one of Oregon's Top 100 Workplaces every year since 2015-many people view HawkSoft as a career destination where they choose to stay for the duration of their work lives. About this position We're expanding our Marketing team and seeking an experienced marketing professional who can wear two hats with equal skill: crafting compelling content and coordinating day-to-day marketing operations. Reporting to the Content Manager, you'll assist with creating a wide range of marketing content and communications to support sales, product marketing, and internal/external messaging. You'll also be the primary owner of email campaigns and list management, and will help coordinate marketing initiatives with internal teams and external partners. This role is ideal for a strong writer who is also detail-oriented with an execution-focused mindset. You must be a very effective taskmaster who requires minimal assistance in organizing your daily workload. The best fit for this position We'll let you cut to the front of the job application line if the following apply: You enjoy crafting impactful and memorable narratives that compel readers to act. You thrive being a "doer" and managing the daily operations of deliverables. You are adept with using AI as part of (not a replacement of) your workflow to aid in research, outlining, and editing your writing. We are looking for unique and compelling human-generated writing. AI is a tool and not a content creator for us. You are flexible and last-minute audibles don't frazzle you. You are a team player willing to check your ego at the door. You are a creative self-starter who relishes experimentation with new ideas. You look forward to constructive criticism for the purpose of delivering a better product/outcome. Key responsibilities Assist with research, creation, and curation of content related to our industry to be used in marketing campaigns, newsletters, blogs, website, sales tools, advertisements, partner promotions, and more. Ownership of writing projects and operational duties associated with email campaigns and managing the communications calendar, including: Be the primary person to create and manage emails campaigns in HubSpot, including managing contact lists, generating post-campaign reports, etc. Coordinate with other departments to create and send requested emails. Post internal notifications of communications via SharePoint to keep employees informed of outgoing emails. Manage the marketing email inbox and route to team members as needed. Support internal departments in their outreach and messaging efforts to customers. Coordinate ongoing/recurring projects involving other teams. Coordinate email campaigns and use of marketing materials with vendor partners, agent associations, and networks. Coordinate with web designers, graphic designers, etc. when needed on projects. Assist with coordination and hosting of HawkSoft webinars when needed. Take on additional marketing projects and/or operational responsibilities as assigned. Knowledge, skills, and abilities applicants should have Razor-sharp writing chops A journalist's mindset: curious, resourceful, able to dig for the real narrative Project management skills to juggle multiple initiatives Obsessive about details Tech-savvy, adaptable, and unafraid to experiment Agility to respond to changing needs and priorities Experience and education Required: Minimum of 3 years professional writing experience for a business audience Bachelor's degree in Marketing/Communications/English or related field, or equivalent experience Portfolio of prior communications you have written or helped create Experience working on a marketing team to create/execute campaigns Preferred: Experience in a B2B marketing environment Experience or familiarity with the insurance and software industry Experience using marketing email/contact/website software (HubSpot, Mailchimp, etc) and execution of marketing campaigns Experience with other software in the marketing technology stack WordPress Google Analytics Google Search Console Understanding of modern SEO Eye for clean design and/or experience working with designers Work environment & compensation 100% remote work Salary: $62-67,000 DOE Medical / Dental / Vision (100% paid for employee, generous for dependents) 4 weeks PTO, increases incrementally (unlimited PTO after 10 years) 12 company holidays 401K with match How to apply Submit a customized cover letter and resume. In your cover letter, please tell us how your skills and experience position you at the intersection of content creation, marketing operations, and project management. Be honest about where your strengths, weaknesses, and interests lie! Here's a tip on how to get invited for an interview: use your cover letter to tell us a short story-about a project, a win, or even a failure-that shows us how you think, write, and problem solve. The cover letter is an opportunity to show us your persuasive writing skills, how well you can tailor your message to our job posting, and convince us that you read the entire posting.$62k-67k yearly 60d+ agoPermit Coordinator
Johnson Controls Holding Company, Inc.
Dublin, OH
Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away! Here's what we have to offer Competitive pay. Paid vacation, holidays, and sick time. Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one. Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. Encouraging and collaborative team environment. Dedication to safety through our Zero Harm policy. JCI Employee discount programs (The Loop by Perk Spot). What you will do: The Permit Coordinator is responsible for compiling data and paperwork to assist in processing local (building, zoning, planning) permits & approvals and State / Federal Environmental (ACOE, DOE & DOT) permit applications/approvals. This position works closely with the CAD and Install team on identifying necessary permits / approvals and is responsible for the planning, delivery, management, and coordination of project permits / approvals, and inspections. The Permit Coordinator is knowledgeable and able to investigate and determine various local, state & federal permits / approvals and interpretation of regulations. How you will do it: Lead the permitting process for assigned projects including preparation of required project permits/approvals, preparation of permit applications and packages, submitting and tracking permit application packages, monitor & document the various stages of the permit approval process, provide updates to clients/internal staff, meet deadlines. Lead communications and work scope with local, county, state, and federal authorities for project permit and regulatory reviews and approvals. Perform research, update filing requirements for projects in various jurisdictions and maintain a database of critical jurisdictional decision makers. Keep apprised of continuously changing regulations and notify staff accordingly Work with local project permitting expeditors. Work on multiple projects at once; must be able to maintain organization of documents Follow up with clients and project team on needed items for approval Take the initiative to assist in speeding up various project approvals Keep TIP system and Permit Data base updated. Follow up on any expired permits to have them closed. If necessary, be able to work with SimplexGrinnell and JCI teams on any permit matters. Assist with any other administrative / operational tasks needed by the business. What we look for: Required: High school diploma. Two-year degree or trade school preferred. 3+ years handling permitting preferred in security and fire systems or construction business. Proficiency in MS Word, MS Excel, and MS Outlook required. Excellent interpersonal, written, presentation and verbal communication skills. Able to read and understand security systems such as Burglar Alarms, CCTV, Access Control and Fire Alarm Specifications is preferred Attention to detail Ability to work within multiple departments as needed or independently Sense of urgency and problem-solving skills HIRING HOURLY RANGE: $20.67 - 25.96 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI - AD2 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.$20.7-26 hourly Auto-Apply 5d agoAccountant - Restaurant/Hospitality
Prix Fixe Accounting
Remote job
We're an accounting & advisory company that's passionate about helping restaurants, hotels & food-based retail businesses thrive. We deliver insightful guidance and financial clarity, freeing business owners to focus on what they're most passionate about: creating unforgettable guest experiences. WHAT YOU'LL BE UP TO At Prix Fixe, we really believe that people are the core element of success, and our Accountants play the most pivotal role: Our team is directly responsible for helping our clients survive and translate the numbers to a language our clients can understand. You'll maintain relationships with restaurateurs and chefs, primarily via email and zoom. Many of our clients don't have a financial background and rely on Prix Fixe to help them understand their business. In today's economic climate, this is more important than ever. By providing the right mix of professional, yet casual demeanor, we believe that the relationship frees our clients up to focus on the parts of their business that brings them joy. In a typical week, Accountants will spend roughly 60% of their time completing accounting tasks, 30% of their time communicating with clients, and 10% of their time in meetings or training. A HIGHLY SUCCESSFUL ACCOUNTANT LOOKS LIKE THIS: You're a problem solver. You're excited to tackle challenges, dive into the details, and love to work with numbers. You're a “Foodie”: You know that food is for more than just nourishing our bodies, and those who spend their life honing their skills to excel in the hospitality business are individuals to be treasured. You take a people-centered approach: Your written presence exudes confidence and delight. You're collaborative, optimistic and listen to gain understanding, while demonstrating kindness and empathy in all interactions. You've got “Grit:” You're motivated, proactive, and a team player. You are able to take ownership from start to finish, while also realizing when it's time to reach out for help. You're a collaborator: You are excited to build a success story with us. Working for a small business requires flexibility, an entrepreneurial spirit, and determination. You're constantly improving: “That'll do”, never really “does” it for you. You never leave something for someone else to finish. You're eager for opportunities to grow more and be more. You're hungry for knowledge: Knowing how to do something doesn't leave you satisfied, you're hungry to know why and eager to learn new skills. You're a master of numbers: You have a deep understanding of the financial statements; the relationship between them, what it all means, and the ability to explain the numbers to our clients in a language they understand. THE EXTRA PERKS We offer a benefits package which includes health, dental, 401k, and vision. Paid Time Off: Because everyone needs to recharge their batteries. Night owl? Early bird? No matter, we have a flexible work schedule. 9-5 just doesn't cut it anymore. Casual work environment Remote work. We're completely cloud-based, though we do want to see your face from time to time via zoom. JOB DESCRIPTION SUMMARY An accountant at Prix Fixe Accounting is responsible for overseeing a small set of books and performs the complex accounting functions for clients. In addition, the accountant is responsible for ensuring all books are accurate and closed in a timely manner. The accountant works with the Director of Accounting to ensure procedures are up to GAAP and PFA standards. The key component of a successful career with Prix Fixe Accounting is integrity and a genuine understanding of hospitality; this is essential to the job in order to develop long-term client relationships that are built on trust and our shared interest in their success. An unwritten language and unbreakable bonds are found in a restaurant's kitchen; this mutual respect and appreciation is a hallmark of “the industry.” For this reason, we look for all of the members of our team to have experience working in the restaurant industry. ACCOUNTING DUTIES & RESPONSIBILITIES Payroll - Payroll processing, verification of timesheets, validation of tip pool distributions, processing payroll and addressing payroll tax issues as required. Accounts Payable / Cash Management - Paying of bills, and management of client cash is required. Some cash flow projections may also be required. Accounts Receivable - Accurate invoicing of clients, and AR Management. Work with 3rd party vendors for debt collection. Balance Sheet Entries - Creation and management of depreciation schedules and prepaid and accrued expense tracking. Accountants must also be able to prepare and maintain workpapers to support the balance sheet. Automation and Efficiency - Recognize opportunities where clients can benefit from 3 rd party applications to increase efficiency. Work with Onboarding & Implementation Specialist to implement these applications. Reporting - Review and prepare financials for analysis and client meetings. Responsible for closing books in a timely manner. Year End Preparation - Monthly reconciliation of balance sheet and review of financials to ensure accuracy. Prepare a file for tax preparer review and tax filings. REQUIREMENTS Bachelor's Degree in Business Administration or Accounting, Bachelor's Degree and some relevant experience, or at least 3-years' experience in bookkeeping or accounting industry. A strong work ethic, including self motivation, attention to detail, follow through and analytical ability. A high degree of professionalism and the ability to maintain the highest levels of confidentiality and integrity. The ability to manage multiple tasks with a high level of detail and accuracy. The ability to work well in a team-centered environment. Must possess excellent verbal and written communication skills. QuickBooks Online proficiency required. QuickBooks Online Certification required within the first month of employment. QuickBooks Online Advanced Certification required within the first 6 months. Maintain highest levels of certifications achieved in all apps in the app stack. Must be comfortable with cloud-based software and have proficiency with G-Suite applications. Basic understanding of functionality of PFA-approved Point-of-Sale systems. At least 1 year of experience working in the hospitality industry is required, preferably with an upscale, service-oriented restaurant or hotel. Background check. Sense of humor.$92k-161k yearly est. Auto-Apply 2d agoServer
Wings and Rings
Grove City, OH
Job DescriptionDo you have what it takes to be part of the Wings & Rings crew? This isn't your typical restaurant job. W&R is the kind of place for people who love good food and love to show people a good time. ResponsibilitiesServer Responsibilities: Interacts with every guest in a professional, friendly, and hospitable manner. Functions as a "sales person" by having a thorough knowledge of our food and beverage products. Informs guests of specials and menu changes, answers questions, and makes suggestions regarding food and beverages. Processes guests' orders to ensure all items are prepared properly and on a timely basis. Communicates with host/hostess, bus persons, kitchen staff, and bartender, and coordinates entire station to ensure guest satisfaction with food and service. Completes all opening, closing and side work tasks thoroughly and in a timely manner. Accurately accounts for all sales, discounts, promotions, and tip reporting in P.O.S. system according to company cash handling procedures. Demonstrates positive interpersonal skills with guests and co-workers. Functions as a supportive team member during the course of their shift. Position requires regular, reliable attendance. Required SkillsServer Qualifications: Must meet state minimum age for serving alcoholic beverages Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner Requires the ability to lift and/or move up to 20 lbs Requires the ability to walk, bend, twist, and stand to perform normal job functions Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Frequently immerses hands in water and water diluted with chemical solutions$19k-29k yearly est. 12d agoEducation Specialist
State of Wisconsin
Remote job
This position provides direct services to WEOP program participants in one or more of the following state or federal programs: State: Early Identification Program (EIP); Precollege Scholarship Program (PSP); State Talent Search Program (STS); and Talent Incentive Program (TIP). Federal: Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP); Educational Talent Search (ETS) and Upward Bound (UB). The Education Specialist will provide direct services to program participants. The Education Specialist will assist economically disadvantaged, minority, and/or first-generation youth and adults in the pursuit of higher education and career preparation. These services may include the provision of some or all of the following services: academic, financial aid, and/or college/career advisement; presentations; organizing and chaperoning field trips to college campuses, worksites, and/or cultural enrichment centers; collaborating with local colleges, school staff, and community organizations to increase college and career access opportunities for students; and overseeing day-to-day operations of student tutoring/mentoring programs. The Education Specialist will be responsible for general program-related activities and will compile, organize, and disseminate relevant information to students, parents, school districts, state agencies, and community resources; develop a network of resources; and attend various related outside functions such as meetings, workshops, and conferences. This position requires student/participant case management, including but not limited to, monitoring, management, and compilation of records and data via several databases and MS Office. The Education Specialist may assist in grant writing and reporting and will collaborate with educational programs serving minority, first-generation, and/or economically disadvantaged student populations. Education Specialists will develop/conduct workshops and other presentations on college and career readiness. The position will require staying current on Federal and State legislation affecting WEOP programs. Finally, the Education Specialist will serve on advisory boards and collaborate with other educational programs that serve minority and disadvantaged youth and adults pursuing higher education. For more information, please view the complete position description. Salary Information Depending on qualifications, the salary will be between $22.66-$28.84 per hour (approximately $23,566 - $29,993 per year, adjusted for the 0.50 FTE). For current and eligible former State employees, compensation will be set in accordance with the State Compensation Plan effective at time of hire. This position is in pay schedule 13, range 04. A one-year probationary period will be required for the permanent position. This position offers excellent benefits. The State of Wisconsin is a qualifying employer for the federal Public Service Loan Forgiveness Program. Job Details Remote Work: This position has the option to work 40% remote with a requirement that the employee is expected to have access to secure high speed internet. DPI employees are generally expected to work within the state of Wisconsin. Advance approvals are required to have an out-of-state telework site. Remote work flexibility will be discussed in more detail during the interview process. Special Notes: This is a 50% position (0.50 FTE) that will have a 20-hour/week schedule. This position provides in-person services to school communities in the Green Bay region, typically Tuesdays through Thursdays, with administrative days on Mondays and Fridays. This position includes occasional evening and weekend service delivery. Travel: In addition to the weekly service delivery in Green Bay school communities mentioned above, this position requires in-state travel approximately 2-3 times/year, with additional optional opportunities for out-of-state travel for professional development. Headquarters: The position is headquartered at 1270 Main Street in Green Bay, WI. Employees are required to report to the DPI Madison office (201 W. Washington Ave. in Madison, WI) on their first day of employment. In addition, the employee may need to report to their headquarter location as operational needs require. Reimbursement for traveling to or from the employee's headquarters is not provided (e.g., mileage, meals, parking, lodging, etc.) Pre-hire requirements: A criminal background check will be conducted prior to an offer of hire. A TB screen will be required prior to start. Legal authorization: Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., without DPI sponsorship). The Department of Public Instruction does not sponsor visas, either at the time of hire or at any later time. Qualifications Please address the following in your resume and/or letter of qualifications. A minimally qualified applicant must have experience with all the below: * Working with students from diverse backgrounds (e.g., students in a large urban school, underrepresented students, ethnic/racial minority students, etc.) * Developing or presenting workshops/information sessions on education topics (e.g., time management skills, ACT preparation, college application process, etc.) Please note that a college degree is not required for this position. Well-qualified applicants will also have experience: * Recruiting students for programs and managing a caseload * Writing a grant, managing and budget, or reporting on annual performance services delivery * Working with TRIO or GEAR UP programs * Counseling underrepresented or minority students/parents regarding the following topic(s): * College and career readiness * Financial aid processes * College application processes How To Apply For this position, please submit an updated resume and letter of qualifications. View our Application Tips page on the DPI website for additional guidance. If you are a veteran with a 30% or greater service-related disability and are not currently employed in a permanent position with Wisconsin State Government, please send a letter of qualifications, resume, DD-214 and documentation of your service-connected disability rating (dated within 12 months) to the contact listed below. The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to qualified applicants and employees with disabilities. Questions? Please contact the recruiter at: Maria Butters DPI Human Resources Specialist-Senior Email: ************************ Deadline to Apply The deadline for this announcement is 11:59 p.m. on Wednesday, January 7, 2026.$22.7-28.8 hourly 6d agoInsurance Verification Representative - Remote (Tri-County Area)
University of Miami
Remote job
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Insurance Verification Representative to work remotely. CORE RESPONSIBILITIES * Accounts are completed in a timely manner in support of patient satisfaction and allow for referral and authorization activities prior to the patient's date of service * Verification of eligibility and benefits via RTE in UChart, online insurance websites, telephone or other source of automated services * Add and/or edit insurance information in UChart such as validating that the correct guarantor account and plan listed in patient's account with accurate subscriber information, policy number, and claims address and plan order. * Completes the checklist and document co-pay. * Creates referral if applicable, "Benefit only" or "Preauthorization", and documents benefits information: deductible, co-insurance and out of pocket benefits * Meets productivity standards for assigned work queue, QA goal of 95% or greater and maintains WQ current at 14 days out with minimum daily pending visits * Assists in educating and acts as a resource to patients, primary care and specialty care practices within the UHealth system and externally * Contact Primary Care Physician offices and/or Health Plans to obtain authorization or referral for scheduled services according to authorization guidelines listed in UHealth Contract Summary. Submits all necessary documentation required to process authorization request 2 * Obtains authorization for both facility and provider for POS 22 and POS 19 clinics and provider only for POS 11 clinic locations\ * Enters and attaches authorization information in referral section of UChart * Approves referral and financially clear visits * Communicates with patients and/or departments regarding authorization denial and/or re-direction of patients by health plan or PCP office * Contact the Departments and/or patient when additional information is required of them or to alert regarding pending authorization status * Participates in process improvement initiatives 15% Customer Service * Provides customer service and assists patients and other UHealth staff with insurance related questions according to departmental standards * Ensures that patients are aware of issues regarding their financial clearance and educated on the referral/authorization process * Collaborates with Department and Patient Access teams to ensure that timely and concise communication occurs. * Ensures service recoveries and escalations are implemented with the guidance of their supervisors and according to departmental standards and guidelines * Performs other duties as assigned This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Insurance Verification Representative * High School Diploma or equivalent * Minimum 1 year of relevant work experience * Computer literate (EPIC scheduling and registration application experience a plus). * Strong written and oral communication skills. * Able to work in a team environment. * Graceful under pressure and stressful situations Sr. Insurance Verification Representative * High School Diploma or equivalent * (3) years of direct experience in Insurance Verification and Registration. * Computer literate (EPIC scheduling and registration application experience a plus). Minimum Qualifications (Essential Requirements) * Strong written and oral communication skills. Able to work in a team environment. * Graceful under pressure and sensitive situations * High School Diploma or equivalent and (3) years' direct experience Insurance Verification and Registration. * Computer literate (EPIC scheduling and registration application experience a plus). * Strong written and oral communication skills. Able to work in a team environment. * Graceful under pressure and sensitive situations * Demonstrated knowledge of insurances, including authorization/referrals guidelines and requirements * Demonstrated ability to communicate effectively in written and verbal form. Bi-lingual knowledge a plus * Demonstrated ability to communicate effectively with physicians, customers, teammates and other staff * Ability to interact and assist patients of all ages, cultural background and with special needs, with a passion for providing excellent service and care * Ability to work under a high level of stress with time constraints while maintaining composure and sensitivity to each patient's specific needs * Maintain a high level of diplomacy when dealing with stressful situations · Is innovative, proactive and resourceful in problem solving Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H3$29k-33k yearly est. Auto-Apply 13d agoBartender
Lifestyle Communities, Ltd.
Gahanna, OH
The Goat seeks to hire part time Bartenders to join Goat Nation in Gahanna, Ohio! Benefits to Joining Goat Nation as a Bartender: * Access to Resort Style Pools and Fitness Facilities * Employee Assistance Program * Growth and Development * Flexible Schedule * Employee discounts * Compensation: $5.35 hourly plus tip Bartender Responsibilities: * This role is responsible for filling food and drink orders while providing a superb experience to all customers in a fun, professional manner. * Responsible cash handling * Responsible alcohol serving Bartender Qualifications: * Minimum 1 year bartending experience At The Goat, we've never been afraid to question it, test it, or change it. From a full menu of familiar food and drink to competitive play on our sand volleyball courts, we're always pursuing a better way. You'll find that The Goat is all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. As a company, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. For more information about our company or career opportunities, consider following us on LinkedIn, stopping in our location or texting ************! The Goat is an Equal Opportunity Employer. PTFOH123 Lifestyle Communities (LC) is an Equal Opportunity Employer.$16k-28k yearly est. Auto-Apply 18d agoAssistant General Manager
Blaze Pizza
Columbus, OH
As an Assistant General Manager with Blaze Pizza, you will be part of a franchise organization that will provide you with plenty of new challenges and career opportunities! We have a friendly and supportive company culture with a firm commitment to teamwork, training, and professional development. We will provide you with on-the-job training and mentoring to enhance your management capabilities and prepare you for advancement. Your hard work and professional dedication will be rewarded with a competitive compensation package and the opportunity to earn a monthly bonus based on profits earned. Benefits: Paid Time Off Medical Benefits Dental 401K plan Employee discounts Referral Bonus Requirements: A high school diploma (university degree preferred) A minimum of 2 years of management experience Basic math and accounting skills Basic knowledge of P & L statements Strong guest service, communication, leadership, and conflict resolutions skills Full availability for any shift, including nights, weekends, and holidays Good personal grooming Ability to stand for 8 hours Ability to use motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists Ability to lift 35-50 pounds Responsibilities: All Administrative duties Helping to build the Blaze brand and culture by interviewing, hiring, and training new team members Development of our team members by providing daily feedback (tip - top) and regular performance reviews Overseeing a diverse team as they prepare GREAT pizzas using the highest quality products and follow all food safety standards Ensure the cleanliness and maintenance of our restaurant consistent with company standards A team player who can jump in where needed and lead our teams to create lively, fun guest interactions Other duties as assigned Work schedule Weekend availability Holidays Night shift Day shift Overtime Supplemental pay Tips Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance 401(k) Employee discount Referral program Paid training$32k-41k yearly est. 60d+ agoAzure Cloud Developer
GDIT
Remote job
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Software Engineering Job Qualifications: Skills: Cloud Development, Microsoft Azure, Terraform Certifications: None Experience: 8 + years of related experience US Citizenship Required: No Job Description: Seize your opportunity to make a personal impact as an Azure Cloud Developer supporting our HHS HRSA customer for their cloud migrations. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. As an Azure Cloud Developer, the work you'll do at GDIT will be impactful to the mission for HHS/HRSA. You will play a crucial role in their cloud migration activities. As a hands-on Mid-Level Cloud Developer, you will work with a team of engineers and SMEs to build, test, validate and demonstrate a complete TIC 3.0 environment with Akamai SASE and Azure services. Will support the migration of existing applications hosted in Azure to the new Azure TIC 3.0 environment in addition to migration of endpoints from Citrix NetScalers to Akamai Cloud-Based SASE solution through the development, maintenance and execution of Infrastructure-as-Code (IaC). Be engaged Change Request & Change Management processes that directly impact production environment through the creation and updating of Technical Implementation Plans (TIP) and attending & presenting changes to the Control Advisory Board (CAB). Work with the team to develop required alerting, monitoring, logging and security requirements (SSL Certificates, PKI, Splunk, CISA Talon Claw, SolarWinds, Uptime, CrowdStrike, etc.). Implement SSO Solutions using OKTA or SAML technology. Document and adhere to Standard Operating Procedures (SOP). Responsibilities: Document System Security Plan/controls to ensure Cloud SASE solution is deployed meeting NIST 800-53 requirements. Work with Program and Project management throughout the period of performance (POP). Attend standing, adhoc team and customer meetings. Perform post migration activities including remediating any issues identified during and after business-hours. Provide training to the government, and their successors, on details of the migration process. Participates in special projects, as needed. Resolve technical problems that occur and on-call support for non-business hours. Provide Weekly and on-demand Status Reports on work performed. * Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting.* * Must be able to visit customer location for fingerprinting and badging purposes.* * Must have resided in the United States in the past three (3) of five (5) years.* Required Skills: Minimum with High School Degree with 8+ years of related IT work experience 5+ years of experience working in an Azure environment 5+ years of experience in large-scale, enterprise organizations Azure, CompTIA Security+, CrowdStrike certifications Understanding of Infrastructure-as-Code (IaC) using tools such as ARM, Terraform and/or CFT. Experience with PowerShell, Python, Bash, Git, XML, AWS CLI, Azure CLI and JSON. Familiar with AKS and EKS for supporting containers. Hands-on experience with event logging (Azure Events Hub, Splunk, etc.). Exposure to CyberArk, Cisco AnyConnect, and Zscaler. Strong understanding of networking, DNS, Load-Balancers, Application Gateways, firewall rules, network security groups (NSG) and Web Application Firewalls (WAF). Desired Skills: Experience with Word, Excel, PowerPoint, Visio, Visual Studio Code and MS Teams. Experience with ITIL and Agile Methodologies (SCRUM, SAFe) and their ceremonies. Demonstrated experience performing complex technical tasks in pursuit of overall goals with minimal direction. Demonstrated experience to analyze test results and suggest mitigations options should problems arise. Demonstrated technical experiences with networking design for cloud-hosted applications. Experience communicating with customers and stakeholders. Possess a broad knowledge of Cloud and Information Security policies. The likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans$123.3k-166.8k yearly Auto-Apply 9d agoThreat Intelligence Lead
Group1001Wd
Remote job
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: As the Threat Intelligence Lead, you will design, operationalize, and mature the organization's Cyber Threat Intelligence (CTI) program. This role blends hands-on engineering with intelligence analysis - building automation pipelines, integrating data sources, and developing scalable intelligence capabilities to detect and mitigate threats. You will lead the strategic development of intelligence requirements (PIRs), produce actionable insights on novel and emerging threats, and translate intelligence findings into measurable security control improvements. This role is both strategic and operational, requiring a balance between analytical rigor, engineering execution, and clear communication to drive organizational uplift. How You'll Contribute: Threat Intelligence Engineering & Automation Build and enhance automation pipelines for collection, enrichment, and dissemination of intelligence using scripting, APIs, and SOAR platforms. Onboard a Threat Intelligence Platform (TIP) and identify and implement new technologies to improve efficiency in threat data processing, analysis, and reporting. Develop and maintain integrations across multiple threat data sources (OSINT, commercial, ISAC, and law enforcement). Program Development & Strategy Establish and maintain Priority Intelligence Requirements (PIRs) aligned to organizational risks and business priorities. Mature CTI methodologies for analysis, attribution, and threat-actor profiling. Develop repeatable processes for intelligence-led risk reduction and control enhancements. Partner with security engineering and security operations to ensure CTI outputs inform control design, detection logic, and response playbooks. Operational Intelligence & Incident Support Support incident response and threat hunting through contextual intelligence and trend analysis. Perform deep-dive investigations into novel and emerging threats, focusing on relevance to the organization's ecosystem. Maintain real-time situational awareness of ongoing campaigns, ransomware trends, and nation-state activity. Contribute to post-incident reviews and drive lessons learned into prevention and detection improvements. Stakeholder Engagement & Reporting Produce high-quality intelligence reports, briefings, and dashboards tailored to executive, operational, and technical audiences. Collaborate cross-functionally with IT, Legal, Fraud, and Risk teams to translate intelligence into actionable outcomes. Deliver regular briefings to leadership on emerging threats, threat landscape evolution, and control improvement opportunities. Elevate the organization's overall intelligence maturity through storytelling, awareness, and actionable reporting. Continuous Improvement & External Engagement Engage with trusted intelligence communities, ISACs, and peers to stay ahead of evolving threats. Benchmark the program against CTI frameworks (MITRE ATT&CK, Diamond Model, Cyber Kill Chain). Foster innovation by exploring AI/ML-driven intelligence analysis or automation where appropriate. What We're Looking For: Bachelor's degree in Computer Science, Information Security, Intelligence Studies, or related fields. 8+ years of experience in cyber threat intelligence, security engineering, or SOC/IR operations. Strong technical foundation with hands-on experience building automation (Python, APIs, SOAR, TIPs). Deep understanding of threat intelligence frameworks and analytical methodologies (MITRE ATT&CK, Kill Chain, STIX/TAXII). Demonstrated ability to produce intelligence reports that influence security decisions and drive measurable control uplift. Exceptional communication skills, capable of translating complex intelligence into clear and actionable outcomes. Strong collaboration and stakeholder management skills across business and technical functions. Highly organized, self-directed, and comfortable operating as an individual contributor in a fast-paced, evolving environment. Compensation: Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $175,000/year in our lowest geographic market up to $225,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-AS1 #LI-REMOTE$175k-225k yearly Auto-Apply 52d agoRecords Assistant (Remote)
University of Miami
Remote job
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. This position is remote Pay rate: $17.15 Hourly Under the supervision of the Manager of Records and Student Services, the Records Assistant is responsible for delivering a high-quality customer service experience to potential applicants, current applicants, and newly admitted students and their families. In addition, this person will be responsible for reviewing, sorting, classifying, maintaining, and archiving documents, data, test scores, and other sensitive information related to a student's official enrollment records using the University's student information systems, including Slate, PeopleSoft/CaneLink, PowerFaids, and OnBase. Primary Duties and Responsibilities: * Serve as the primary contact via phone and email for student and parent questions and concerns related to student applications and records and serve as the liaison for student records to other University departments. * Load and index all documents and files related to undergraduate student records and ensure that the appropriate checklists are satisfied. * Ensures that student records are kept secure and confidential and are accurately recorded in the University's student information system(s). * Understands and communicates important concepts related to records management and utilizes a practical approach for ensuring that student records are accurately maintained. * Regularly review and manage mismatched records in Slate, manage test scores, and process change requests from EM functional personnel. * Assists with the final high school transcript review process. * Other duties as assigned. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Minimum Qualifications: Education and Experience Requirements (Essential Requirements): * High school diploma required. Post-secondary education preferred. * One (1) year of relevant work experience managing records or in customer service, preferably in a higher education or corporate setting. * Any appropriate combination of relevant education and work experience will be considered. Knowledge, Skills, and Abilities: * Knowledge of records management concepts is important for this position. * Strong attention to details and ability to manage multiple projects and tasks simultaneously is required. * Excellent oral and written communication skills and ability to provide excellent customer service to students, parents, and administrators. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: A2$17.2 hourly Auto-Apply 13d agoSubstitute Adjunct Instructor , Technical Interview Prep - Spring 2026 (Remote, Master's Degree Required)
Codepath.org
Remote job
CodePath is reprogramming higher education to create the first generation of AI-native engineers, CTOs, and founders. We deliver industry-vetted courses and career support centered on the needs of first-generation and low-income students. Our students train with senior engineers, intern at top companies, and rise together to become the tech leaders of tomorrow. With 30,000 students and alumni from 700 colleges now working at 2,000 companies, we are reshaping the tech workforce and the industries of the future. About the Role Location: Remote, United States Role-Type: Seasonal Part-Time, W2 Employee (up to 10 hours/week) Duration: December 2025 - May 2026 (Training start and the Spring Academic Term) Reports To: Program Manager Compensation: All new hires begin at $75/hour Adjunct Instructors serve as the primary facilitators of CodePath's university courses, delivering engaging online instruction and representing CodePath to students nationwide. They prepare and lead interactive lessons using CodePath's curriculum, ensuring that each course meets program key performance indicators (KPIs) and continuously evolves based on student feedback. Instructors may also collaborate with co-instructors and teaching assistants to coordinate classroom activities and provide comprehensive support to students. We are looking specifically for instructors with a Master's Degree or PhD in a field related to Computer Science to substitute our Technical Interview Prep (TIP) courses as we develop partnerships between CodePath and various universities across the country. The TIP course series covers key concepts and strategies students need to know to ace technical interviews and land a full-time position or internship as a software engineer or related tech role. You will need to be free during the Spring Academic Term which runs between January through May, 2026. The full date range listed also includes time needed for pre-course instructor training. The course times you could be potentially assigned are set to take place on: Various offerings during weekday afternoons and evenings (Eastern Time) Key Activities Lead online class sessions of approximately 25-75 college students, supporting students in achieving learning objectives Review course material and plan for lessons to be highly engaging and industry relevant, with CodePath provided curriculum Work with the Program Manager to oversee the course and work with other co- instructors as needed Participate in syncs with instructors and teaching assistants leading up to the start of the course, as an onboarding and to make sure instructors feel well prepared to run effective sessions during the program Use course feedback to implement course improvements and propose curriculum changes that ensure KPIs are met Participate in check-ins with instructors during the course, optionally shadowing some of the other instructor's sessions, to provide instructors feedback Engage with University faculty and staff to ensure consistent alignment with our curriculum and their overall program Qualifications Master's Degree or PhD in Computer science (or closely related field) 4+ years of full-time working experience in a software development/engineering role Availability to lead lectures during the course times listed above Strong understanding of data structures and algorithms, and other core computer science concepts commonly covered in technical interviews Proficiency with Python (preferred) or Java Experience working through shifting priorities and learning, while maintaining organization and control A passion for training the next generation of developers and some experience teaching in an educational, volunteer or work setting, for online learning environments (Preferred) 1+ years of instructional experience with a demonstrated track record of educational excellence * This position is not eligible for medical, dental, or vision benefits or paid time-off. Pay range$75-$75 USD$34k-70k yearly est. Auto-Apply 9d agoSr. Business Development Representative
Authzed
Remote job
About the Role: AuthZed is seeking a Senior Business Development Representative (BDR) to join our fast-growing startup. This role is central to our growth. You'll focus on identifying and engaging potential customers, supporting our sales team in sales activities, and being the “tip of the spear” in our GTM efforts. As the lead BDR on our GTM team, you will work closely with Sellers, SE's, Marketing, Product Managers. You'll be accountable for building interest, finding intent signals, identifying the right people at our target companies, and teeing up high-quality opportunities for our Sellers to pursue. And, as you succeed and as AuthZed scales, you'll have the opportunity to build and lead a growing BDR team. What you'll own: Researching & Identifying Prospects: Conduct research using our ICP definitions to find the right companies, combining signals from various sources to surface intent signals and helping you prioritize your outreach Outreach and Engagement: Create and implement outbound sequences using phone, email, LinkedIn, events, open source community, alliance partners, and other methods. Leverage multiple signal sources; engage potential customers in a highly personalized manner that maximizes response rates Pipeline Generation: Book meetings with target personas at companies in our ICP that convert to qualified opportunities Inbound Triage: Prioritize inbound leads coming from website, events, product-signups, etc. in close collaboration with Marketing Orchestrating First Calls: Ensure smooth initial meetings with you and/or the AE by coordinating and sharing essential preparatory materials. If the call is led by the AE, guarantee they are thoroughly prepared Managing Follow-ups: ensure 1st call action items are completed in a timely manner to maximize conversion rates Developing & Fine-Tuning Sales Materials: Collaborate with the sales and marketing teams to produce and refine key materials such as pitch decks and email templates, drawing on feedback from calls and face-to-face interactions Collaboration with Marketing and Product: Work with the marketing team to share feedback on messaging and events; work with Product to refine pitches, customer stories and proof points to support your outreach Managing Lead Flow from Events: Help prepare for, organize, and execute events and webinars. Manage all related logistics and follow-up activities to maximize new-lead generation Representing the AuthZed Brand: Know how our product functions & delivers value for customers; act in a thoughtful, clear and professional manner in all customer interactions Maintaining CRM Systems: Rigorously update leads, notes, calls, client research to maximize progression of deals and refine future sales tactics; ensure all outreach activities are logged and tracked Hiring and Training: help recruit, mentor and onboard future BDR hires A little about you: You're creative and think on your feet You love taking the initiative to identify and seize opportunities, and contributing actively to our startup's success You're fearless and have no issues making dozens or hundreds of cold outreaches per day You can quickly adjust to new challenges and changes in a fast-evolving startup environment You work well within a small team, supporting and achieving goals alongside founders and other team members You learn the value of our product, and our customer proof points quickly and use them in your outreach You love building a playbook of stuff that works and implementing it so it can scale You articulate your thoughts and company positions really well, and build trust You analyze information fast and make decisions quickly You're skilled at identifying problems and figuring out effective solutions, continuously seeking to improve how things are done Essential Qualifications: 2-3 years of prior experience in a sales development role, ideally in a technical startup selling to engineers and product leadership at enterprises Strong understanding of CRM systems and sales automation tools such as Hubspot, LinkedIn Sales Navigator, Apollo, Notion, Common Room Strong organizational and project management capabilities. Why join us: Work in a fully remote environment with a team that values innovation and collaboration. Play a pivotal role in shaping the success of our sales team and driving company growth. Enjoy opportunities for professional growth and learning in a fast-paced, dynamic industry.$83k-124k yearly est. Auto-Apply 60d+ agoSenior Software Engineer (REMOTE)
Cyware
Remote job
Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware's Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs. Your next opportunity starts here! More on Cyware: (*************** Built and designed by SecOps practitioners and cybersecurity leaders, Cyware offers multiple technologies within its Cyber Fusion platform, including advanced threat intelligence solutions (TIP) for large and small security teams, vendor-agnostic security automation (SOAR), and purpose-built security case management. As a result, organizations can increase speed and accuracy while reducing costs and analyst burnout. Cyware's Virtual Cyber Fusion solutions make secure collaboration, information sharing, and enhanced threat visibility a reality for enterprises, sharing communities (ISAC/ISAO), MSSPs, and government agencies of all sizes and needs. About you: You are driven, inquisitive, proactive, and energetic You have a growth mindset and are committed to delivering results You thrive in a fast-paced, collaborative environment Why We're Hiring: We are looking for a passionate back-end Software Engineer who is deeply driven by a passion for building highly scalable products that customers love. You would be building technology solutions for the Cybersecurity domain, but your job is not just to build, but also ideate on what would be best for our customers. You will drive the development of features from proposals to polished end results and earn experience in working with cross-functional teams to design, build and roll-out products that deliver the company's vision and strategy. Come join an exciting cybersecurity product startup that has closed its Series C funding round! What You'll Do: Develop features from proposal to polished end result Manage and review code contributed by the rest of the team and work with them to get it ready for production Take initiative in improving the software in small or large ways to address pain points in your own experience as a developer Keep code easy to maintain and keep it easy for others to contribute Work with multi-disciplinary teams to maintain and support production and operations of Cyware Products Who You Are: US Citizenship is a requirement of this position in accordance with 8 U.S.C 1324b(a)(2)(C) Bachelor's degree or higher, in Computer Science, Engineering, IT or a related discipline 5+ years of practical experience in building Django applications is a huge plus. Knowledge in Python, with the ability to build efficient REST API using Django REST Framework Experience with AI/ML integrations: building and consuming REST / gRPC services that use LLMs (OpenAI, local models, etc.) Hands-on experience designing and implementing RAG pipelines (vector stores, embeddings, document indexing, retrieval strategies) Experience with Go (GoLang) for building high-performance microservices or backend components is a strong plus Knowledge of scheduling framework or event-driven programming in Django. The ability to naturally follow good development practices like test automation, CI/CD, source version control, GitHub, etc. Experience with applications that have scaled Experience in designing scalable micro-services required Understanding of the threading limitations of Python, and multi-process architecture Good understanding of server-side templating languages Knowledge of user authentication and authorization between multiple systems, servers, and environments Understanding of fundamental design principles (including MVC) Good hands-on experience in working on a scalable AWS environment (ECS/EKS, Lambda, API Gateway, S3, RDS, etc.) Experience with different RDBMS and NoSQL databases like Postgresql, MongoDB, etc. Understanding of caching architecture and usage of different datastore like Redis, Memcache, etc. Experience with Elasticsearch for search, log analytics, or as part of an indexing layer is a strong plus Strong unit testing and debugging skills Proficient understanding of code versioning tools such as Git Knowledge of different message brokers like Rabbitmq, Kafka, Redis, etc. Knowledge about caching mechanisms using Redis, Memcache, etc. Strong proficiency in data structure and algorithms Knowledge of container technologies like Docker, k8s, etc. Knowledge of OOPS and different design patterns like strategy, adapter, etc. to build a modular and scalable solution Good understanding of RBAC controls and multi-tenant architectures Understanding of secure coding principles and basic application security best practices (OWASP, secrets management, etc.) Self-driven approach to enjoy technical challenges and is eager to explore new technologies (AI, LLMs, RAG, Go, etc.) Experience in developing products from scratch; prior experience in search-heavy, data-intensive, or AI-powered products is a big plus We're a lean team, so your impact will be felt immediately. If this all sounds like a good fit for you, why not join us? You'll love working at Cyware because We foster an exciting and challenging start-up culture. We're not just employees. We're people. We offer a comprehensive benefits package including time off, paid holidays, retirement plans, insurance coverage and much more. We'll invest in your career. Our company is growing quickly and we will give you the opportunity to do the same. You will have access to a number of professional development opportunities so that you can keep up with the company's evolving needs. We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here. We value diversity of people, culture, and ideas. EEO Statement: Cyware is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. How to Apply Apply right here. You've found the application! Please note, all official communication regarding this position will only be conducted through email addresses ending in "@cyware.com".$98k-132k yearly est. Auto-Apply 16d agoLead Product Manager, Data Platform Experience
Attentive
Remote job
Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleAttentive's Data Platform powers the collection, transformation, and activation of the data that fuels personalized messaging. As the PM for Data Platform Experience, you'll own the evolution of our Enhanced Attentive Tag (EAT) - the foundation of how data enters and flows through our ecosystem. This role sits at the intersection of product design and platform architecture: you'll translate complex data infrastructure into intuitive, self-service experiences that marketers and internal teams can confidently rely on. Acting as the tip of the spear for company-wide initiatives like alerting, observability, and data transparency, you'll work closely with Engineering, Design, Support, and Customer Success to make technically sophisticated systems simple, trustworthy, and resilient - turning our data platform into a differentiated product experience.What You'll Accomplish Lead the evolution of the Enhanced Attentive Tag (EAT) into a fully self-service product experience - empowering customers and internal teams to configure, monitor, and troubleshoot their tagging setup with ease Define the company-wide alerting and observability strategy, setting the foundation for how Attentive detects, communicates, and resolves data issues across tagging, catalog, and downstream systems Deliver a reimagined UI experience that gives marketers transparent visibility into how their data flows through Attentive's platform transforming invisible infrastructure into intuitive, actionable insights Partner with Engineering and Design leadership to build scalable internal tooling that reduces Support Engineering load and accelerates root-cause diagnosis for data issues Collaborate with Customer Success, GTM, and Support teams to operationalize data transparency, ensuring customers have confidence in the accuracy and reliability of the data powering their campaigns Your Expertise 5-7 years of experience in product management, ideally working on platform, data infrastructure, or observability products at a SaaS company Comfortable engaging deeply with technical concepts from onsite data collection to event instrumentation and data pipelines to alerting and monitoring systems and can translate them into clear, user-facing solutions Design-minded and care deeply about product usability looking for ways to simplify, visualize, and clarify how systems work Strategic communicator who can drive alignment across Engineering, Design, and GTM teams, balancing user experience goals with platform reliability and scalability Data-driven and measure success through adoption, reliability, and user trust, not just feature delivery Thrive in ambiguous, cross-functional environments, where success requires connecting technical depth with customer empathy Bonus: You have experience with marketing or analytics platforms, or have previously worked on data observability, tagging, or event tracking systems You'll get competitive perks and benefits from health care to home office equipment, to help you bring your best self to work! For US based applicants:-The standard base salary range for this position is $190,000-220,000 annually-This position is eligible for equity in the form of RSUs #LI-AB2 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.$190k-220k yearly Auto-Apply 60d+ agoSupervisor, Contact Center (H)
University of Miami
Remote job
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth System. Our Department thrives on teamwork and collaboration, and we know our employees achieve the greatest results when they are working together for a common goal. The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access and registration for the University of Miami Health System. Success in this position requires the ability to manage, motivate and encourage agents through positive communication and feedback. This role also requires being available to affect the entirety of the team's operations by effectively building call center culture according to our core values promoting and fostering an environment where staff feels a sense of "purpose, worthwhile work, and making a difference. Core Responsibilities: * Supervises over the daily work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key performance metrics are consistently met. * Monitors and analyzes quantitative service and productivity metrics (i.e. average speed to answer, abandon rate, service level, appointments scheduled, etc.) * Partners with Quality Assurance team to monitor and analyze team's quality and patient satisfaction metrics (i.e. call monitoring for adherence, compliance of registration documentation, etc.). * Coordinates with Flight Control team to maximize staff productivity and availability within the contact center. * Collaborates with other internal teams to provide cross coverage activities in order to ensure that UHealth Connect meets customer expectations. * Assists the Patient Access Manager with planning, organizing and scheduling for the daily expected call service level, volumes of visits pending verification and authorization within 14 days of scheduled appointment, including same day appointments and add-on in office procedures for the UMMG Practice. * Ensures that appointments scheduled are accurate and payors meet time frame for authorization guidelines for financial clearance of appointment prior to patient's arrival. * Communicates policy changes and all business operation updates to staff on a timely basis. Conducts department wide meetings to maintain two- way communication, problems solving, and relaying information * Supervises, orients, trains, evaluates and monitors on the job performance for staff responsible for verification of benefits, obtaining authorization and registration of insurance information in UChart. * Administers training programs for new hires and existing staff including refining and scheduling appropriate training sessions. * Uses best practice techniques to motivate and to encourage agents through positive communication and feedback. Develops contests, awards and themes that increase agents' loyalty, commitment, and focus. * Conducts formal performance reviews, including annual goal-setting/performance development plan, mid-year performance review, and final year- end performance review. * Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS: High School Diploma or equivalent is required, Bachelor's Degree in relevant field preferred Minimum 4 years of relevant experience required Knowledge, Skills and Attitudes: * Experience as change agent, motivator and influencer in a setting employing at least 50 people * Comfortable designing and delivering small and/or large group training * The ability to communicate effectively with all types of people at all levels is critical. * Ability to manage and coordinate the activities of other employees and ensure a high level of performance. * Excellent customer service skills. * Ability to maintain effective interpersonal relationships. * Commitment to the University's core values. * Ability to direct, manage, implement, and evaluate department operations. * Ability to establish department goals and objectives that support the strategic plan. * Ability to effectively plan, delegate and/or supervise the work of others. * Ability to lead, motivate, develop and train others. * Proficiency in computer software (i.e. Microsoft Office). Any relevant education, certifications and/or work experience may be considered. #LI-EL1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff$48k-61k yearly est. Auto-Apply 3d agoEnterprise Account Executive - Cyber Threat Intelligence Platform (Remote - U.S.)
Bundoran Group
Remote job
Bundoran Group is proud to represent a cybersecurity innovator with a differentiated approach to threat intelligence and security operations. This company is a long-standing leader in the space, trusted by global enterprises and public sector organizations to operationalize threat intelligence, reduce risk, and accelerate detection and response efforts. They offer a modern, integrated platform that enables security teams to automate intelligence workflows, enrich alerts, and take decisive action-all while scaling their threat detection capabilities. This is a rare exclusive search for a company with a strong foundation, growing client base, and real competitive edge against players like ThreatConnect, ThreatQuotient, SpyCloud, and Rapid7. Why This Role: This is more than a sales job-it's a chance to represent a mission-critical solution in a space that's rapidly evolving. You'll join a team that's already winning deals, backed by strong technical leadership, a responsive product team, and a mature go-to-market strategy. You'll be set up to succeed, with a product that solves real pain for enterprise customers and a company culture that rewards performance. What You'll Be Selling: The platform competes directly with top players in threat intelligence platforms (TIP), SOAR, cyber threat detection, threat actor attribution, and security data enrichment. It's built to help security teams turn threat data into action, integrate intelligence across their tools, and gain visibility into real adversaries targeting their organizations. Key Responsibilities: Own and grow a high-potential territory, focusing on new business across enterprise accounts. Target CISOs, threat intelligence teams, and SOC leaders using a consultative, value-driven sales approach. Manage full-cycle deals-from outbound prospecting and discovery to proposal and close. Work cross-functionally with pre-sales, marketing, and product to deliver customized solutions. Stay sharp on evolving cybersecurity trends, industry needs, and threat intel tools. Ideal Candidate Profile: 5+ years of enterprise sales experience in cybersecurity, with a strong preference for experience selling threat intelligence, SOAR, TIP, or SOC-focused technologies. Background at or selling against companies like ThreatConnect, ThreatQuotient, SpyCloud, Flashpoint, Mandiant (Intel), Rapid7, or CrowdStrike (Intel offerings). Track record of closing $100K+ deals with enterprise buyers, including technical and executive stakeholders. A hunter's mindset-you know how to build pipeline, create urgency, and bring in new logos. Strong understanding of the modern security stack and how intel integrates into it. Compensation & Benefits: Base Salary & Uncapped Commissions Equity in a fast-scaling organization Comprehensive benefits including health, dental, vision, 401(k) match Flexible remote work and generous PTO Strong on-boarding, sales enablement, and product support Why This Is Different: This isn't just another vendor in the crowded security space. This is a company with true product-market fit, deep technical credibility, and a clear edge over the competition. If you've been successful selling to security leaders and want to represent a solution that makes a tangible difference in how teams detect and respond to threats, this is the move. How to Apply: Submit your resume or reach out directly with your background and recent wins. All conversations are 100% confidential.$100k yearly 60d+ agoSenior Scrum Master/Release Train Engineer-13589-Remote
Shuvel Digital
Remote job
Tip - The ideal candidates will have experience with Service Now. If they have working experience with ADO that would be an added plus. Responsibilities: Responsible for managing the agile release train for a given value stream and ensuring scrum team success. Responsible for planning and executing PI Planning, and for working with the teams to plan and execute other ART or teams level ceremonies Enable teams to remove impediments. Act as escalation point for impediments the team cannot remove in a timely manner Own escalated impediments and raise issues to leadership if they cannot be resolved in a timely manner Continuously work with teams and to deliver PI Objectives Owns the Risk, Issues, Action and Decision Register for a specific train Manage dependencies between Development Teams within and across Programs or Agile Release Trains Partner with stakeholders to identify and address staffing and tool needs Enable and coach teams to define capacity for PI Planning Develop and serve as owner of the program release communication plan; schedule and facilitate program release planning activities Gather and report performance information and metrics (e.g., Release burn down data, etc.) Update and communicate Release Plans Collaborate with Product Management, Systems Architects, teams as needed Build and maintain relationships with lines of business, teams, management, and key stakeholders Assist with developing and delivering training and workshops as requested Become an influential leader within for the team and promote Agility across Navy Federal Encourage teams to embrace a Lean/Agile Mindset Help resolve team conflicts when needed Qualifications and Education Requirements: Bachelor's degree in Information Technology, Computer Science, or related field - or - the equivalent combination of education, training, and experience Significant experience working in an agile transformation successfully coaching and transitioning teams, programs, and portfolios Scrum Master and RTE Certifications with extensive experience working in a SAFe and non SAFe environment. 10+ years of combined experience working within Information Technology as a Project Manager, Program Manager, Scrum Master and/or Release Train Engineer Experience coaching agile teams and assessing their development maturity Experience working with tools such as Jira, Rally, Azure DevOps, etc. Experience in creating reporting metrics and dashboards that illustrate the flow of value Experience in leading successful delivery teams Experience in software development managing multiple teams across a product area Experience as a Scrum Master or Delivery Lead in leading transformation Successful track record implementing Agile methodologies Experience working with all levels of staff, management, stakeholders, vendors Experience in leading, guiding and coaching professional staff Ability to coach and mentor scrum teams and empower the delivery teams to embrace agility Ability to remove impediments that impact the team's planned execution Ability to create release plans and roadmaps needed for existing product or platform release Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes Advanced skill in motivating and uplifting team members using teaching/mentoring skills Advanced skill building effective relationships through rapport, trust, diplomacy and tact Advanced problem solving, collaboration, critical thinking, team building, and presentation skills Advanced verbal, interpersonal and written communication skills Advanced word processing, spreadsheet, diagramming, and presentation software skills Ability to work both independently and as part of a team in a matrixed environment Advanced skill to deliver presentations to virtual and in-person teams$85k-118k yearly est. 60d+ ago