Manager Field Service Engineer
Adsorption Research, Inc.
Dublin, OH
Manager, Field Service Reports to: Director, Commissioning The Manager, Field Service will be trained in PSA technology (to the extent necessary) and be the primary point of contact for customer requests for ARI system service. The Sr. Manager, Field Service will be responsible for process troubleshooting, routine and preventative maintenance, working with Quality department to process warranty claims and Root Cause Analyses, spare parts fulfillment, and integrating possible upgrades to ARI's PSA systems. He/She will be able to understand and explain system and component performance and best-practice operating procedures to operators and managers. Duties & Responsibilities: Experience and skill in PLC-based control systems, associated instrumentation, and mechanical equipment (process piping, pressure vessels, and valves) as required for field installations Studies P&ID'S, schematics, manuals, and other information to determine installation, operational, and maintenance procedures Able to read process, mechanical, and electrical drawings and repair equipment, utilizing knowledge of equipment and using standard test instruments and hand tools. PO creation as needed, updates ERP (enterprise resource planning) system, and prepares service proposals. Instructs and directs workers in operating, servicing, and repairing equipment. Works with engineering & quality personnel to resolve unusual problems in system operation and provide feedback on RCA (root cause analysis) reports. · Develop and execute a global field service strategy tailored to ARI's AdvanSorb-RNG systems used in biogas upgrading applications, ensuring safe, reliable, and high-performance operation across diverse customer installations. · Create standardized service procedures and documentation for performance monitoring, after-sales service, and maintenance of PSA systems, aligned with industry best practices. · Collaborate with Product Engineering, Process Engineering, Project Management, Quality Management, and Commercial Teams to incorporate serviceability and lifecycle support into PSA system designs, ensuring long-term customer satisfaction and equipment reliability. · Develop and manage preventative maintenance programs and service contracts, improving uptime and operational efficiency for customers in the renewable natural gas (RNG) sector. · Drive data-driven decision making by analyzing field performance data, failure modes, and customer feedback to identify systemic issues and implement corrective and preventive actions. · Implement and enhance remote monitoring and diagnostic tools to support predictive maintenance and minimize unplanned downtime, reducing onsite intervention and optimizing technician deployment. · Establish key service KPIs, including response times, equipment uptime, first-time fix rate, and customer satisfaction, with regular performance reporting to leadership. · Support commercial teams with technical expertise, contributing to proposals, customer presentations, and aftermarket service offerings that enhance value and differentiate the company's PSA solutions. · Manage field service budgets, vendor relationships, spare parts planning, and logistics to ensure efficient global service delivery while meeting margin and performance targets. Maintains & grows key relationships with engineers, customers, vendors, and teams. Other duties may be assigned. Education & Experience: Associate's or Bachelor's degree in Engineering or process technology preferred. 5-7 years of related onsite Commissioning experience Required. Years of experience in the industry may be considered in place of a Degree. Experience with Allen-Bradley PLCs and motor controls desired. Experience with electrical systems up to 480VAC is desirable, 4160V would be a plus. Experience with computer networking is desirable. Experience with light mechanical and electrical work (e.g., piping and/or wiring) is desirable. Working in one or more of the following service areas: Natural Gas, Biogas, or Chemical processing. Experience working at locations like Landfills, Wastewater Plants, and or Industrial Waste Treatment Plants is preferred but not required. Experience leading interactions with operators and operations management is preferred. Experience administering a robust and effective service program is highly desired.$43k-66k yearly est. 2d agoMarketing Project Operations Manager
Dawson
Columbus, OH
$35.00 - $41.25 per hour Contract through 2026 Monday - Friday 9:00am - 5:00pm Reynoldsburg, Ohio Hybrid: Tuesday, Wednesday, and Thursday onsite What you'll be doing: Project Planning: Support defining the scope and deliverables of key projects and campaigns.Manage and track scope, timeline, and resources. Develop and maintain comprehensive projectplans. Cross-functional Collaboration: Coordinate with internal stakeholders to align on objectives andrequirements. Facilitate communication and collaboration among team members throughoutthe project lifecycle. Vendor Management: In some instances, identify and engage with external vendors,contractors and suppliers as needed for execution. Manage vendor relationships and ensurecompliance with BBW standards and quality requirements. Timeline Management: Create and maintain project schedules, tracking progress againstmilestones and deadlines. Proactively identify potential delays or bottlenecks and implementstrategies to keep work on track. Quality Assurance: Establish quality standards for projects to ensure deliverables meet orexceed expectations. Conduct regular inspections and quality checks to verify compliance withspecifications and standards. Change Management: Evaluate and manage changes to project scope, requirements, ortimelines. Assess the impacts of changes on project objectives and stakeholders andcommunicate effectively to ensure alignment and minimize disruption. Risk Management: Identify potential risks and develop mitigation strategies to minimize theirimpact on project success. Monitor risk factors throughout the project lifecycle and implementcontingency plans as needed. Reporting and Documentation: Prepare regular progress reports, status updates, and presentations for key stakeholders, including senior management. Maintain comprehensiveproject documentation, including plans, schedules, budgets, and post-implementation reviews. Team Leadership: Provide leadership and direction to project team members, fostering a collaborative and results-driven environment. Motivate team members to achieve projectgoals, resolve conflicts and support professional development. Who we're looking for: BA in business administration, retail or marketing management, project management, or a related field. 3+ years of proven experience in project management within the retail or marketing industry, with a focus on corporate retail or marketing operations. Strong understanding of retail or marketing processes, systems, and best practices. Excellent communication, negotiation, and stakeholder management skills, with the ability to build consensus and drive alignment across cross-functional teams. Proficiency in project management tools and software (Smarksheet, Workfront, or similar tools and software) Apply Today! Upload your resume - no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. About Dawson Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.$35-41.3 hourly 3d agoPart-Time Customer Experience Specialist (Leasing/Customer Service)
Cottonwood Residential
Columbus, OH
Job Description Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today! In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours. Saturday and Sunday shifts required, with potential weeknight shifts required as well. Offering up to 25 hours per week. As a Customer Experience Specialist you: Put your upbeat attitude, communication skills, and creativity into action. Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. Answer all phone calls to the property and take detailed notes and information. Ensure apartments are ready to show daily and for upcoming move-ins. Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. Assist in planning community events and social media marketing. Organize package room daily as packages are delivered. Maintain community-related communications and vendor relationships. Begin to kick start your career with room to grow into future management positions. Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!$26k-42k yearly est. 20d agoElectrical Subject Matter Expert
Meta
New Albany, OH
Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our systems operate to meet the demands of our customers. The Electrical SME will be a part of the facility operations team and will be responsible for being the electrical system technical operations expert. The Electrical Subject Matter Expert will need to have a broad understanding of electrical system and equipment function and will be responsible for procedure-based electrical maintenance, troubleshooting, repair, training, and project oversight. The candidate will need to be have understanding in Low Voltage & Medium Voltage power distribution, electrical protection & controls systems, UPS and battery systems, electrical testing, applicable electrical codes and standards, and have a basic understanding of mechanical systems. **Required Skills:** Electrical Subject Matter Expert Responsibilities: 1. Serve as an onsite technical resource of electrical infrastructure systems and equipment, with an emphasis on practical field operation 2. Ensure appropriate cross-functional collaboration between local electrical team and applicable local and global teams 3. Contribute to electrical safety program for site 4. Plan resource, author or approve work procedures to cover electrical troubleshooting, repair, retrofit, and maintenance activities, with an emphasis on assessing & mitigating personnel and critical systems and operational risk 5. Conduct or oversee hands-on troubleshooting, repair, retrofit, and maintenance of electrical equipment 6. Oversee electrical system configurations and component upgrades to ensure system integrity is maintained and that all modifications to existing systems are in compliance with best practices, including change control processes 7. Provide Quality Assurance/Quality Control (QAQC) oversight of construction projects & maintenance activity 8. Lead and/or participate in root-cause analysis activities in area of expertise 9. Provide training to Critical Facility Engineers and other cross functional teams on electrical equipment, systems, procedures, and changes 10. Manage vendor relationships for electrical maintenance and retrofit work 11. Provide feedback on global electrical maintenance strategies and global electrical system design improvements 12. Travel expectations can be significant during the first 3 months for initial training and onboarding. After initial onboarding, travel expectations are 10-15%. and then ongoing occasional travel for factory witness tests, collaboration, training, etc **Minimum Qualifications:** Minimum Qualifications: 13. 7+ years relevant electrical industry experience or electrical trade level experience 14. Bachelor's degree or trade certification in related field plus 3+ years relevant electrical industry experience will be considered in lieu of 7+ years relevant electrical industry experience 15. Experience in critical environments 16. Theoretical and practical understanding of power equipment & systems, with expertise in electrical equipment design, maintenance, troubleshooting, testing, and/or construction 17. Working knowledge of critical facility operations with experience or understanding of procedure-based work 18. Working knowledge of mechanical, controls, and fire and life safety systems 19. Experience interpreting blueprints/CAD drawings 20. Experience in comprehending electrical plans, specifications, and equipment shop drawings 21. Experience working in a highly collaborative, cross-functional environment **Preferred Qualifications:** Preferred Qualifications: 22. Experience in high voltage (up to 345kV) equipment construction, operation, and maintenance 23. National Electrical Testing Association (NETA) or National Institute for Certification in Engineering Technologies (NICET) electrical testing experience/certifications 24. Equipment field service engineering or representative experience 25. Experience in a data center industry 26. Instrumentation & control, power system protection, power automation, etc. experience 27. Trade Certification or state license as an electrician **Public Compensation:** $110,000/year to $156,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.$110k-156k yearly 60d+ agoVice President, Payment Operations
Factor Systems, Inc.
Remote job
The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs. What You'll Do: Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types. Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements. Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc. Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers. What You'll Bring to the Team: Bachelor's Degree or equivalent experience, advanced degree preferred +10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement) Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider Superior understanding of merchant acquiring, payments funds flows, interchange dynamics Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc. Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization Entrepreneurial mindset and a results-driven attitude The expected base salary range for this position is $236,000 - $272,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote$236k-272k yearly Auto-Apply 6d agoExecutive Assistant & Office Manager
Kraken
Remote job
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team We are seeking a highly organized and proactive Executive Assistant to support our External Affairs team. This role provides high-level administrative support, oversees day-to-day office operations, and ensures key projects, budgets, travel, and events run seamlessly. The ideal candidate brings experience or familiarity with communications and government affairs, enabling them to operate confidently in a fast-paced environment. We are passionate about the mainstream adoption of cryptocurrency and the technology that underpins it. The team embraces hyper-transparency, fostering an environment of open dialogue, candid discussions and constructive feedback, staying adaptable in the ever-evolving digital asset space. This position will be based in Kraken's Washington, D.C. office and requires in office presence Mon - Fri 5 days a week. The opportunity Relationship Management: build relationships with the broader team while acting as a gatekeeper for the C-level executives - anticipate problems before they arise by planning for multiple contingencies and maintaining awareness of potential challenges Calendar & Scheduling: Proactive management of complex executive calendars, coordinate meetings, handle logistics for internal and external appointments, manage competing deadlines, and review incoming requests to ensure they are on the Executive's to-do list with all the necessary information. Travel Planning: Arrange and coordinate domestic and international travel, including flights, lodging, ground transportation, and detailed itineraries. Event Support: Plan and execute team meetings, off-sites, and other corporate or stakeholder events, including vendor coordination and on-site logistics Team Coordination: Track and oversee team tasks, budgets, and meeting schedules to ensure deadlines and deliverables are met. Office Management: Oversee and support all administrative duties in the office and ensure smooth operations - serve as the primary point of contact for office needs, supplies, and vendor relationships to maintain a productive workspace. Financial Administration: Process expense reports, purchase orders, budget reconciliations, and receipts / invoices tracking and submittal with accuracy and timeliness. Documentation: Prepare meeting agendas, take minutes, and maintain organized records of key projects and initiatives. Additional duties and responsibilities as assigned Skills you should HODL 5+ years of proven experience as an executive assistant, administrative manager, or similar role supporting senior leadership. Ability to maintain confidentiality using discretion and professionalism when handling sensitive information. Strong organizational skills with exceptional attention to detail and ability to manage multiple priorities in a fast-paced setting with strong personalities and demanding timeframes Natural talent to effortlessly improve a process and the uncanny ability to bring order out of chaos, as well as remaining calm during periods of disorganization Strong sense of urgency when projects are assigned and the ability to complete a task quickly while anticipating the need to plan for another project in short succession Highly proficient with Google Suite, MS Office Suite, Adobe Suite, MacOS and generally tech savvy Familiarity with communications strategies and government affairs or public policy environments. Excellent written and verbal communication skills. Nice to haves Experience in budget tracking, travel coordination, event planning, and stakeholder engagement Comfort working across multiple teams, time zones, and with external partners A proactive, problem-solving mindset and a focus on efficiency This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice$49k-75k yearly est. Auto-Apply 60d+ agoMerchandising Assistant
Supplyhouse.com
Remote job
Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Merchandising Assistant to join our Merchandising Team. This individual will report into our Merchandising Execution Team Lead, and will be responsible for the day-to-day and tactical management of our vendors and processes. If you're energized by working with vendors, data, and cross-functional teams to bring merchandising strategies to life, we'd love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you're also welcome to work on-site anytime beyond these visits - our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base Salary: $55,000 - $65,000 per year Responsibilities: Submit Purchase Orders to vendors to ensure timely and accurate processing including following up and running reports Enforce vendor compliance to SupplyHouse's quality and operational standards through communication with vendors and internal departments Prepare and execute reports and vendor scorecards Conduct vendor negotiations on vendor agreements, including details on costs, procedures, and operational standards for assigned products and vendors, ensuring company guidelines are followed Help with market trends and customer preferences to support the category strategies Serve as the ‘who to call' for vendors and manage day-to-day vendor relationship activities, including but not limited, to vendor agreements, vendor scorecards, etc. Communicate new processes, policies, and company changes/announcements to our vendors ensuring compliance is established (where applicable) Solve roadblocks to find solutions while maintaining vendor relationships and escalate if/when necessary Provide visibility and updates to direct supervisor on project roadblocks, overall timeline, and deliverables Requirements: Bachelor's degree in Merchandising, Business Management, or related field 2-3 years of experience in Merchandising, Operations, and/or Vendor Relations Understanding of vendor relations, including but not limited to, vendor agreements, vendor scorecards, etc. Experience with Microsoft Excel and retail systems Fundamental communication, collaboration, and project management skills Statistical analysis and data manipulation skills Proven ability to prioritize and meet deadlines while remaining flexible in a high growth environment Ability to work well both independently and in a team setting Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: **************************************** Additional Details: Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from ******************* email address. Please exercise caution if you receive an email from an alternate domain.$55k-65k yearly Auto-Apply 26d agoPrint Production Manager
Kiddom
Remote job
Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum - resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom's high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. The Print Production Manager oversees the end-to-end production process for Kiddom's print programs, ensuring projects are delivered on time, on budget, and at the highest quality. This role manages production schedules, vendor relationships, quality control, and compliance. The Print Production Manager collaborates closely with the Editorial, Design, Curriculum, and Marketing/Sales teams to deliver classroom-ready materials that meet both instructional and accessibility standards.You will... Define and manage production schedules, milestones, and deliverables across print projects. Partner with the Print Project Manager to align workflow dependencies and ensure timely delivery. Coordinates with Digital Content authors to ensure timely content delivery for print production. Develop and approve detailed print specifications (size, paper, binding, finish, etc.). Oversee the preparation and delivery of final print files to vendors, ensuring they meet specifications. Manage Kiddom's print master library and ensure accurate version control. Source and manage relationships with print vendors and related suppliers. Conduct cost analysis, negotiate contracts, and oversee procurement processes. Coordinate with vendors on press checks, file delivery, and production status updates. Perform final quality assurance (proof reviews, spot checks) to ensure accuracy and fidelity to approved content. Verify ADA/Section 508 compliance and ensure materials meet district/state packaging or labeling requirements. Estimate, track, and report on production costs. Provide Finance with regular updates on spend vs. budget across active projects. Collaborate with Editorial Lead/Staff to ensure content accuracy and readiness for print. Work with the Senior Graphic Designer and Production Designer to maintain visual standards. Partner with Curriculum, Marketing, and Sales to align production schedules with market needs. What we're looking for... Bachelor's degree in Graphic Communications, Printing Technology, Publishing, or related field.5+ years of experience in print production management or a related publishing role. Strong understanding of print production workflows, vendor management, and quality assurance. Experience with budgeting, cost analysis, and project scheduling tools (e.g., Workfront, Airtable, Monday.com). Knowledge of ADA/Section 508 compliance requirements in educational publishing. Excellent organizational skills and ability to manage multiple projects simultaneously. Strong interpersonal and communication skills for cross-functional collaboration and vendor negotiations. Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process. What we offer Full time permanent employees are eligible for the following benefits from their first day of employment:* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance * One Medical membership (in participating locations) * Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year. * 10 paid sick days per year (pro rated depending on start date) * Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State. * Commuter and FSA plans Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.$34k-62k yearly est. Auto-Apply 60d+ agoDirector of Cloud Operations
Availity
Remote job
Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. The Director of Cloud Operations will lead and optimize the organization's cloud infrastructure strategy, ensuring scalability, security, compliance, and cost efficiency across all environments. This role is pivotal in supporting the company's rapid growth and mission to transform healthcare through technology. The Director will oversee a team of cloud and infrastructure engineers, driving operational excellence and aligning cloud initiatives with business objectives and regulatory requirements (HIPAA, HITRUST). Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Get the opportunity to work with cutting-edge cloud technology during a major migration. Be part of a team that supports a company that processes a significant portion of healthcare transactions. The work directly contributes to helping people and can have life-saving implications, offering a sense of purpose beyond typical corporate roles. To be qualified for this position you: Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7-10 years of experience in cloud infrastructure and operations, with at least 3-5 years in leadership roles. Strong knowledge of CI/CD pipelines, IaC tools (Terraform, CloudFormation), and container orchestration (Kubernetes). Proven expertise in AWS, Azure or GCP environments, AWS is preferred. Experienced in being proactive in the approach to monitoring and maintaining cloud infrastructure, ensuring issues are identified and resolved before impacting customers. Proficient in driving cost saving strategies across cloud environments. Proven track record managing geographically diverse teams, especially across the US and India. Hands-on operational experience, including incident management, troubleshooting, and improving operational metrics like MTTD and MTTR. Experience with cloud migration and building support organizations for cloud environments. Familiarity with both AWS and Azure tech stacks; ability to operate effectively in multi-cloud environments. Results-oriented, with concrete examples of operational improvements and measurable impact. You will set yourself apart with: Experience in either healthcare technology or fintech space AWS Certifications You will be: Defining and executing the cloud operations roadmap, including hybrid and multi-cloud strategies (AWS and Azure). Aligning infrastructure initiatives with organizational goals, compliance frameworks, and healthcare industry standards. Driving automation, Infrastructure as Code (IaC), and DevOps best practices to enhance operational maturity. Overseeing daily operations for cloud environments, including monitoring, capacity planning, and incident response. Ensure high availability, performance, and disaster recovery capabilities across all platforms. Leading cost optimization strategies across cloud environments by implementing auto-scaling, right-sizing, and automation to maximize efficiency and reduce spend. Partnering with security teams to maintain adherence to HIPAA, HITRUST, GDPR, and other regulatory standards. Managing Identity Access Management (IAM), conditional access, and identity governance across cloud and on-prem environments. Overseeing vulnerability management, patching, and endpoint compliance. Leading and mentoring a global team of cloud engineers, site reliability engineers (SRE), and DevOps professionals. Fostering a culture of innovation, collaboration, and continuous improvement. Working closely with product, engineering, and operations teams to ensure seamless infrastructure support for applications. Managing vendor relationships and negotiating service-level agreements (SLAs). Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Video Interview Video Interview with Hiring Manager Video Panel Interview Final Interview with Chief Technology Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers$101k-145k yearly est. Auto-Apply 11d agoWorkday Certified Financials Accounting Center/Prism Consultant
Accenture
Columbus, OH
We are... We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what's possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality. You are... As a member of one of the world's largest Workday-certified teams, you'll be part of a team of advisory professionals who deliver more than just technology. From rapid deployments to entire transformations, you'll deliver integrated, payroll, cloud-based HR and financial management solutions that put organizations on the fast track to a better way to work. As a Workday Financials Accounting Center/Prism Consultant your primary responsibilities may include: + Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures + Formulate overall project planning, budgeting, forecasting and reporting strategies. + Develop statements of work and/or client proposals + Develop and manage vendor relationships + Lead workshops for client education + Manage resources and budget on client projects + Serve as the escalation point for critical functional issue resolution + Provide subject matter expertise to aid in decision-making related to the functional solution + Lead, mentor, counsel and manage performance metrics of project staff + Conduct working sessions with clients to gather, understand, and analyze business requirements. + Architect Workday Financials Accounting Center/Prism solutions to ensure that all work streams are cohesive and cross-functional impacts are considered and mitigated + Advise clients on industry standards and leading practices. + Demonstrate design options through the use of prototyping. + Understand and apply Workday and Accenture methodologies. + Provide the Project Manager with status updates and keep them apprised of overall project status. + Demonstrate strong client and stakeholder management to achieve project objectives + Ensure the client takes advantage of Workday best practices. + Support innovation through the creation of new industry-leading methods and assets Why should I join the Accenture Workday team? It's not just what you know or where you've been that propels success at Accenture: It's who you are, fundamentally, as a person. We prize diversity in backgrounds and perspectives. Whatever your unique qualities, a few key traits should apply: You're passionate about technology and motivated to apply the latest technology trends. You're proactive and collaborative; a leader with effective communication skills. You're driven by new challenges and are motivated to improve. You're a creative problem solver with the flexibility to navigate uncertainty. You're focused on the future with a desire to develop inclusive, responsible and sustainable solutions to complex challenges. + Innovate every day. Be at the forefront of designing and delivering Workday solutions that push boundaries and create new opportunities for our clients. + Lead with the industry's best. Join an industry-recognized global cloud leader with more than 2000 Workday-certified professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 600 clients to deliver Workday deployments to unlock the potential of their organizations. + Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your Workday, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirement Here's what you need: + Workday Financials Partner Certification + Minimum of 2 years of consulting experience, most recently in a Lead or similar level role + Minimum of 2 years of hands on Workday Financials experience + Minimum of 2 years of US and/or Global Financials Operations experience + Minimum of 1 year of hands on Prism and/or Accounting Center experience + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years of work experience) Bonus points if: + You have proficiency in multiple business processes : ( PTP, OTC, GL, FA, Budgeting, Cash Management, etc ...) + You have experience leading global and/or LE Workday engagements. + You have other leading Cloud based SaaS financial application implementation experience: (Oracle E-Business Suite, NetSuite, Infor, Unit 4, PeopleSoft, Oracle Cloud ERP, SAP, Lawson, etc...) + You have an advanced degree in the area of specialization Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $ 63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.$68k-180.3k yearly 60d+ agoOperating Systems / Network Analyst 2
Southern Oregon University
Remote job
Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.$28.9-36.1 hourly Auto-Apply 38d agoEpic Implementation Executive Project Manager
Wilshire Enterprises
Remote job
Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success. About The Wilshire Group The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability. Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace. We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table. Epic Implementation Executive Project Manager Full-Time or Contract | Remote with Travel | Senior-Level | $90.00-$100.00 per hour Position Summary We are seeking an accomplished Epic Implementation Executive Project Manager with deep expertise in healthcare IT, revenue cycle operations, and full-life-cycle Epic implementations. This leader will oversee complex enterprise Epic projects, drive integrated workflow improvements, and serve as the strategic liaison between operations, clinical teams, and IT. The ideal candidate brings hands-on experience directing Epic build, testing, training, deployment, and optimization across large health systems-ensuring programs remain on time, on budget, and aligned with organizational goals. Key Responsibilities Provide executive-level leadership for Epic implementation and optimization initiatives across hospital and ambulatory environments. Direct all phases of Epic project lifecycle: assessment, design, build, testing, go-live, stabilization, and long-term optimization. Lead revenue cycle, HIM, coding, and documentation workflows through integrated Epic and third-party system deployments. Develop and execute comprehensive project plans, ensuring alignment across operational leaders, IT analysts, and vendor partners. Manage cross-functional teams, including analysts, business SMEs, operations leaders, and clinical partners. Oversee governance, communication plans, risk mitigation, scope management, resource allocation, and executive reporting. Serve as key liaison between operations and IT, translating business needs into technical design and system configuration. Conduct operational workflow assessments, identify underutilized functionality, and guide optimization to improve performance. Manage third-party integrations such as 3M 360, coding products, claim attachment systems, and payer platform tools. Ensure regulatory compliance across HIM, documentation, coding, correspondence, and revenue cycle functions. Lead multi-site Epic go-lives, including readiness assessments, command center planning, end-user training strategy, and post-live stabilization. Qualifications 10+ years of healthcare IT and Epic implementation experience. 10+ years of consulting experience leading enterprise Epic or health information system deployments. Successful track record managing multi-hospital Epic implementations and workflow redesign across HIM, coding, CDI, billing, charging, and revenue integrity. Deep expertise with integrated workflows spanning revenue cycle, HIM, clinical documentation, and operational leadership. Strong organizational, communication, and stakeholder management skills. Experience directing multimillion-dollar projects for academic medical centers, community hospitals, and integrated health systems. PMP certification required; Epic HIM/Coding/ROI and Revenue Integrity certifications strongly preferred. Proven success managing SCRUM/Agile-based projects and vendor relationships. Representative Areas of Expertise Epic HIM Deficiency Tracking, HIM Hospital Coding, HIM Release of Information Resolute Professional Billing Revenue Integrity (Charge Capture & Coding) Revenue cycle project management & integrated workflow optimization HIM, PB/HB Coding, CDI, 3M 360/Single Path implementations EMPI cleanup, charge capture, documentation workflows, and billing automation Third-party system integration and large-scale project coordination Executive-level liaison between clinical operations and IT Ideal Candidate Profile Strategic and solutions-oriented leader with the ability to navigate across IT, operations, finance, and clinical environments. Skilled at re-engineering workflows, improving underutilized systems, and driving performance improvement. Adept at directing teams through complex, multi-year enterprise Epic programs. Excels in high-visibility roles where communication, relationship-building, and cross-functional coordination are essential. Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.$90-100 hourly Auto-Apply 20d agoSenior Accounts Payable Specialist
Chowbus
Remote job
The Senior Accounts Payable Specialist is responsible for owning and managing the full Accounts Payable (AP) cycle and ensuring accurate, compliant, and timely processing of all payables activities. This role requires a high level of professional judgment, analytical problem-solving, and process optimization, and will serve as a key partner to internal teams and external vendors. This position will independently evaluate invoice discrepancies, analyze and reconcile vendor accounts, recommend and implement process improvements, and uphold strong internal controls. The ideal candidate is detail-oriented, highly organized, and proactive, with an ability to manage high volumes of transactions while maintaining accuracy, efficiency, and scalability. What You'll Focus On: 1. Invoice Processing & AP Operations (30%) Process vendor invoices daily in Ramp, ensuring accuracy, timeliness, and appropriate coding. Review, investigate, and resolve invoice discrepancies independently. 2. Vendor Management & Onboarding (15%) Manage vendor onboarding and maintain vendor master data, including W-9/W-8 forms and contracts. Serve as the primary liaison for vendor inquiries, ensuring professional and timely resolution. 3. Expense Management & Corporate Credit Cards (15%) Oversee distribution, tracking, and administration of company-issued credit cards. Review and approve employee expense reports in compliance with T&E policies. Educate employees on reimbursement and credit card procedures. 4. Reconciliations & Reporting (15%) Reconcile vendor statements, resolve discrepancies, and maintain accurate ledgers. Reconcile AP-related balance sheet accounts, including cash, credit card, AP, and clearing accounts. Support month-end close and provide financial reporting as needed. 5. Compliance & Year-End Reporting (10%) Prepare and submit year-end 1099 reporting in compliance with IRS deadlines and requirements. Maintain documentation to support audit readiness and regulatory compliance. 6. Internal Audit, Analysis, and Process Improvements (10%) Support internal and external audits by providing documentation, analysis, and explanations. Identify operational gaps and recommend process enhancements to increase efficiency and control. Collaborate with finance leadership to establish scalable AP best practices. 7. Cross-Functional Support & Issue Resolution (5%) Respond to internal inquiries related to invoice submissions, payments, and expenses. Provide financial data and analytical support to business leaders as needed. What You Bring: Bachelor's degree in Finance, Accounting, Economics, or a related field. 4+ years of full-cycle accounts payable experience in a high volume environment. Multi-entity preferred but not required. Strong knowledge of W9/W8/1099 requirements and year-end reporting Proficiency in Excel (including VLOOKUPs and pivot tables) Proven ability to manage reconciliations, track variances, and maintain vendor relationships In depth knowledge of Ramp preferred, but not required. Basic knowledge of administrative and clerical procedures and systems Effective written and verbal communication skills Work Condition: This role primarily involves extended periods of sitting and working at a computer, requiring focus and attention to detail. Flexibility and adaptability are key, as the role may involve adjusting to different time zones and work settings. Frequent interaction with cross-functional teams and external vendors Competencies: Excellent analytical, problem-solving, and critical-thinking skills. Detail-oriented, with a high degree of accuracy and the ability to manage multiple priorities and meet deadlines in a fast-paced environment Strong communication and presentation. Ability to work collaboratively with cross-functional teams Ability to problem solve independently Ability to find solutions to increase efficiency and effectiveness Ability to interpret policies, apply judgment, and make independent decisions Familiarity with internal controls and audit standards What We Offer Salary range:$60K-$70K Medical, dental, and vision insurance 401(k) 100% employer-paid Short-Term Disability (STD) 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance Company holidays Birthday off Paid Parental Leave Flexible Paid Time Off (PTO) Employee Assistance Program (EAP)$60k-70k yearly Auto-Apply 12d agoHouse Director - Women's Fraternity - The Ohio State University
Alpha Gamma Delta Property Management
Columbus, OH
About the FHC Formed in the Summer of 2010, the Fraternity Housing Corporation (FHC) exists to provide safe, competitive and attractive housing and meeting facilities for the members of Alpha Gamma Delta. Our Mission: The Fraternity Housing Corporation elevates the value of Alpha Gamma Delta membership through the provision of the highest quality living and learning environments. Our Message: Live With Purpose. About the PositionJob Summary: The live-in House Director manages the day-to-day operations of the chapter house, including various administrative tasks, security of the chapter facility, environmental safety, oversight of the physical facility and its grounds, management of resident emergencies, assistance with portions of the meal service program, repairs and maintenance, cleanliness, basic financial matters and supervision of vendors and hired staff as applicable. Working closely with the assigned Regional Property Manager, the House Director will ensure the highest quality of service is provided, while carrying out all chapter house rules/bylaws, Fraternity, FHC and/or University policies for a comfortable and safe living environment for Alpha Gamma Delta chapter members. The House Director lives at the chapter facility and must be present seven days and nights weekly excluding extended holiday breaks when the facility is closed. Accommodations: 1 bedroom suite Duties/Responsibilities: Administration Communicate via phone or teleconference at least once a week with Regional Property Manager Submit House Director report weekly Communicate in-person at least once a week with Director of Property and Head Chef Schedule and conduct the opening and closing of the chapter house Schedule and conduct at least one house meeting per semester or quarter Maintain a master calendar with the university dates, holidays, chapter events, major repairs, etc. Manage on-going vendor relationships and help negotiate contracts Ensure compliance with policies, rules and regulations by Alpha Gamma Delta, the Fraternity Housing Corporation, university, Chapter and other local authorities such as public health departments Keep up-to-date information files and records on keys, furnishings/appliances, general maintenance, residents, employees, vendors, security system, etc. Maintenance Manage repairs under $500 Manage multiple service providers, including identifying vendors, gathering quotes, overseeing work needed and remitting invoices to the Regional Property Manager Coordinate routine maintenance and inspections Help create strategy for long-term care and upkeep of facility Housekeeping Coordinate, schedule and supervise the work responsibilities of the housekeeping staff Develop a standard cleaning routine Order and maintain adequate levels of cleaning supplies and equipment Arrange for yearly deep cleans of floors, rugs and furniture Arrange for lawn, ground and exterior maintenance Arrange for regular pest control service Perform light cleaning or disinfecting as needed Environmental safety Schedule and conduct regular inspection of the chapter house and surrounding grounds Ensure that all electrical, plumbing and heating/cooling systems are in line with code and in proper working order Regularly inspect all safety and related devices including fire extinguishers, exit doors, smoke detectors, exit lights, alarms, locks, etc. Complete three fire drills throughout the academic year Financial Management Handle minor purchases such as daily operational expenses Collect invoices from vendors, verify their amounts and work completed, and scan copies to Regional Property Manager for payment Reconcile monthly credit card statement Chapter Support Manage and/or be the first responder to member incidents and emergencies Meet regularly with chapter members, officers and advisor leadership to discuss house operations and use Be present at certain chapter events; Communicate effectively with advisors, parents, alumnae, university representatives, community members and other guests Required Knowledge/Skills/Abilities: Goal and team oriented, able to work closely with people while exhibiting a positive attitude Organized and able to work and make sound decisions under pressure and within tight deadlines Flexible, able to adapt to changing needs, shift priorities as required and enjoy working in a fast-paced environment Able to anticipate problems and solutions; adept at critical thinking and able to trouble-shoot and problem-solve collaboratively and independently Able to demonstrate sound decision-making in high pressure conditions with minimal oversight Work with a diverse constituency Cooperate, communicate and present yourself appropriately in all situations Deliver your work on time, on budget and to the highest quality. Excellent oral and written communication skills Ability to perform basic desktop functions such as email, Microsoft Word and Excel and scanning pdf files Must be able to read, speak, and write in fluent English Must pass criminal background check Education: High School Diploma or GED equivalent required College degree preferred Experience: Highly qualified applicants will have previous experience in/as: House Director Property Management Residence Life Greek-lettered Organization Other Group Living Physical Demands/Work Environment/Travel: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is primarily in an office environment but involves frequent work performed from out-of-office locations for job related activities and occasional activities which are outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Living on site required Ability to lift and/or carry up to 35lbs on a daily basis Ability to climbs stairs, kneel, bend and reach for items Ability to stand a large percentage of the working-day May work extended hours and/or non-traditional hours (i.e. able to respond to emergencies 24/7) Works indoors and outdoors Must possess valid driver's license Other Duties: The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Non-Discrimination Policy: We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.$64k-82k yearly est. 58d agoExecutive Director, Clinical Data Science
Eisai
Remote job
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Designs, plans and executes biostatistical components of plans for research and development projects that establish the conditions essential for determining safety, efficacy, and marketability of pharmaceutical and/or biological products. Uses sound statistical methodology to conduct studies relating to the life cycle of the product. In development-phase projects, prepares the statistical component of protocols which meet project objectives, health authority guidelines, and clinical trial methodology standards. Develops and/or applies statistical theories, methods, and software. Summarizes and interprets data into tabular and graphical formats amenable to principles of statistical inference and is responsible for the statistical component of reports describing studies, outcomes and methods used. Provide specifications and directions to the clinicians/statistical programmers. Supports the regulatory review and approval of the experimental therapies. May partner in trial design and in establishing standards for clinical conduct, and the collection, management and/or reporting of data. Job Description Summary We are seeking a visionary leader to shape and drive Clinical Data Science strategy across our global clinical development portfolio. This role ensures the rigorous application of statistical principles and advanced data science methodologies to optimize clinical trial efficiency and accelerate innovation. The Executive Director will spearhead the integration of AI/ML solutions for applications in disease diagnosis, modeling, imaging, genomics, proteomics, and precision medicine. Acting as the primary data science representative to global regulatory authorities, this individual will defend strategies and influence industry standards. Strategic Leadership: Define and execute Clinical Data Science strategies for clinical studies and development plans across the portfolio. Serve as the primary spokesperson for Data Science at Health Authority meetings, leading preparation of responses and influencing regulatory perspectives. Innovation & Execution Drive adoption of cutting-edge AI/ML methodologies for disease modeling, biomarker analysis, and precision medicine. Oversee multiple large-scale, critical data science initiatives, ensuring timely, high-quality deliverables aligned with industry best practices. Risk Management & Problem Solving Evaluate analytical options, proactively identify risks, and develop novel solutions to complex challenges. Thought Leadership & External Engagement Represent the organization at technical seminars and conferences; build networks with industry experts to advance best practices. Team Leadership & Development Manage and mentor a diverse team of data scientists and people managers across geographies. Foster career growth through open dialogue, performance management, and strategic development planning. Operational Excellence Ensure GxP compliance in data science programming for clinical trials. Manage budgets, vendor relationships, and third-party deliverables to maintain quality and efficiency. Executive Communication Deliver clear, compelling communication of complex data science concepts to internal and external stakeholders with executive presence. Qualifications Ph.D. in Biostatistics, Bioinformatics, or related computational sciences. Deep expertise in statistical methods and their application in clinical trials. Minimum 10 years of industry experience in clinical development, including Data Science and Biostatistics. Recognized thought leader in at least one data science discipline (e.g., AI/ML modeling, precision medicine). Proven experience presenting at external forums and influencing regulatory authorities. Strong people leadership experience in a Data Science setting. Prior research experience in neurology, particularly Alzheimer's disease biomarkers (plasma, CSF, imaging), strongly preferred. Eisai Salary Transparency Language: The annual base salary range for the Executive Director, Clinical Data Science is from :$283,200-$371,700Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ********************************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation$283.2k-371.7k yearly Auto-Apply 15d agoSenior Treasury Manager
Ecoatm | Gazelle
Remote job
(Who are we? Why should you join us?) At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology. At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors About the role The Senior Treasury Manager oversees all aspects of the company's cash management and treasury operations, ensuring liquidity needs are met in the most efficient and effective manner. This role manages cash flow-including forecasting and kiosk reconciliation-maintains strong relationships with banking partners, and ensures compliance with credit agreements, treasury policies, and relevant regulations. Reporting directly to the CFO, the Senior Treasury Manager serves as a subject matter expert and strategic partner, advising cross-functional teams, supporting capital markets activity, and strengthening treasury governance and risk management practices. Key Responsibilities Liquidity & Borrowing Manage daily cash positions, liquidity, and credit facility borrowing to support company disbursements. Monitor operational cash flow volatility, deposits, and debt service costs. Develop and present short- and long-term cash forecasts to senior leadership. Payments, Controls & Governance Oversee execution and security controls for ACH, wire, and FX transactions. Maintain and enhance treasury policies, internal controls, and compliance with regulations and credit agreements. Ensure proper governance over cash, FX, debt, and related financial reporting. Risk Management Monitor financial risks, including interest rate, FX, and counterparty exposures. Recommend and execute hedging or risk mitigation strategies when appropriate. Capital Markets & Financing Provide analytical and execution support for financing transactions, refinancing, and capital structure initiatives. Support CFO with treasury input for lender communications, board materials, and investor presentations. Banking & Treasury Infrastructure Manage banking relationships, optimize banking architecture, and negotiate services and fees. Implement and maintain treasury management systems, ERP integrations, and online banking access/controls. Invest idle cash per investment policy to maximize returns while safeguarding liquidity. Cross-Functional Support Partner with Accounting, FP&A, and Tax on covenant compliance, debt reporting, and reconciliations (e.g., Excess Cash Flow). Provide treasury services to business units and employees, including cash vault and credit card programs. Technology & Process Automation Lead system implementations and enhancements to improve efficiency and data integrity. Drive automation of treasury workflows and reporting in partnership with IT. Leadership & Special Projects Provide direction to treasury staff or outsourced partners, fostering a culture of continuous improvement. Lead vendor relationships, including credit card processing partners. Contribute to special projects and ad hoc analyses as assigned. Education & Experience Bachelor's degree in Finance, Accounting, or related field required. 8+ years of experience in corporate treasury, cash management, or banking. CTP certification (or equivalent) strongly preferred. Demonstrated knowledge of treasury policies, credit agreements, and cash forecasting. Experience with treasury workstations, ERP integrations, and straight-through processing. Corporate credit management experience, including oversight of corporate card programs and related controls. Prior exposure to capital markets transactions or debt financing a plus. Knowledge, Skills & Abilities Excellent organizational and time-management skills. Strong communication and interpersonal abilities; able to influence across functions and with external partners. Proven ability to identify, assess, and mitigate financial risks. Skilled at building consensus and managing multiple stakeholder priorities. Advanced proficiency in Microsoft Excel and PowerPoint; strong data and presentation skills. Continuous improvement mindset with focus on automation, efficiency, and control. Location Remote Pay Range (How much might you earn in your base salary?) $135,000 - $145,000 This position is also be eligible for short-term and long-term incentives based on individual and company performance. Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.$135k-145k yearly Auto-Apply 40d agoMechanical Subject Matter Expert
Meta Platforms, Inc.
New Albany, OH
Meta is seeking a data center Mechanical Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our systems operate to meet the demands of our customers. The Mechanical SME will be a part of the facility operations team and will be responsible for being the mechanical system technical operations expert. The candidate will need to have a broad understanding of mechanical system and equipment function and will be responsible for procedure-based mechanical maintenance, troubleshooting, repair, training, and project oversight. The Mechanical Subject Matter Expert will be experienced in a range of technologies such as chiller systems, evaporative cooling, DX cooling, water distribution and treatment, emergency diesel generators, fire suppression systems, and have a working knowledge of building automation systems and electrical distribution. Minimum Qualifications * 7+ years relevant mechanical industry experience or mechanical trade level experience * Bachelor's degree in related field plus 3+ years relevant mechanical industry experience will be considered in lieu of 7+ year mechanical industry experience * Experience in critical environments * Experience interpreting blueprints/CAD drawings * Significant experience in comprehending mechanical plans, specifications, and equipment shop drawings * Working knowledge of psychrometric charts and refrigeration cycles * Theoretical & practical understanding of mechanical equipment & systems, with expertise in mechanical equipment design, maintenance, troubleshooting, testing, and/or construction * Working knowledge of critical facility operations with experience or understanding of procedure-based work * Working knowledge of electrical, controls and fire / life safety systems * Experience working in a highly collaborative, cross-functional environment Preferred Qualifications * Experience in data center industry * Familiarity with American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) standards * Equipment field service engineering or representative experience * Trade Certification or state license in Mechanical Heating, Ventilation, and Air Conditioning (HVAC) Responsibilities * Serve as an onsite technical resource of mechanical infrastructure systems and equipment, with an emphasis on practical field operation * Ensure appropriate cross-functional collaboration between local mechanical team and applicable local and global teams * Contribute to mechanical safety program for the site * Plan resource, author or approve work procedures to cover mechanical troubleshooting, repair, retrofit, and maintenance activities, with an emphasis on assessing & mitigating personnel and critical systems and operational risk * Conduct or oversee hands-on troubleshooting, repair, retrofit, and maintenance of mechanical equipment * Oversee mechanical system configurations and component upgrades to ensure system integrity is maintained and that all modifications to existing systems comply with best practices, including change control processes * Provide Quality Assurance/Quality Control (QAQC) oversight of construction projects & maintenance activity * Lead and/or participate in root-cause analysis activities in area of expertise * Provide training to Critical Facility Engineers and other cross functional teams on mechanical equipment, systems, procedures, and changes to include mechanical/fire & life safety/industrial water equipment/systems and procedures * Manage vendor relationships for mechanical maintenance and retrofit work * Provide feedback on global mechanical maintenance strategies and global electrical system design improvements * Travel expectations can be significant during the first 1-3 months for initial training and onboarding. After initial onboarding, travel expectations are 10-15%. and then ongoing occasional travel for factory witness tests, collaboration, training, etc About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.$97k-143k yearly est. 6d agoDigital Marketing Director
Levo
Remote job
DIRECTOR OF DIGITAL MARKETING - REMOTE WORK FROM HOME ABOUT US This key role is in a high-growth, high-profit portfolio company of big thinkers and big doers. It is a CPG/beverage/dietary supplement company with a history of strong, profitable growth as the number one product and brand in its emerging category. Through its expanding sales and distribution network, the team is positioned to scale existing and new products globally, driving exponential revenue growth. With the leadership team in place, the opportunity is now to execute a scalable retail expansion strategy, optimize sales execution, and maximize category leadership on the path to a lucrative exit. WHAT YOU'LL DO We are seeking a dynamic and visionary Director of Digital Marketing with multi-brand and marketplace experience that has scaled a fast-moving CPG brand to success. In this pivotal role, you will be instrumental in driving the growth of our brands, enhancing revenue streams, and maximizing profitability through ecommerce. You will also play a key role in positioning the company for a strategic exit at a multi-billion dollar valuation. This role will report to the SVP of Marketing and be responsible for driving innovation, revolutionizing online presence and ecommerce performance, and building our brands across digital platforms. Our ideal candidate will have a proven ability to build profitable growth by driving demand, conversion and brand loyalty through consumer and channel understanding, innovation, new platforms and technology, advertising, media, packaging, consumer promotions and marketing analytics. WHO YOU ARE Strategic & Operational - You think big but act fast. You can develop strategy and roll up your sleeves to execute. Analytical & Performance-Driven - You're fluent in metrics, funnels, and attribution. You optimize for both growth and efficiency. Customer-Centric - You understand consumer behavior and use insights to build meaningful digital journeys that drive loyalty and repeat purchase. Collaborative - You work cross-functionally with brand, creative, product, and sales teams to build integrated digital programs. Growth-Minded - You stay on top of trends and are always testing, learning, and pushing toward better performance. RESPONSIBILITIES Digital Strategy & Execution Develop and execute multi-channel digital marketing strategies that drive traffic, acquisition, retention, and LTV Manage paid media campaigns (search, social, display), SEO, affiliate, and CRM/loyalty programs Optimize digital customer journeys across DTC and third-party marketplaces Leverage A/B testing, conversion optimization, and funnel analytics to drive growth eCommerce Performance Own digital revenue targets across owned and operated channels Ensure website performance, CRO, UX, and merchandising are optimized to increase conversion and reduce abandonments Use data to inform pricing strategies, bundling, and promotional planning Analytics & Insights Monitor campaign KPIs, CAC, ROAS, and site performance; deliver weekly reporting and insights Build and maintain dashboards that provide clear visibility into digital performance and business impact Translate insights into action plans to improve effectiveness and efficiency Team & Cross-Functional Collaboration Partner closely with brand, creative, and content teams to develop campaigns that convert and reflect brand strategy Collaborate with Sales and Product to align digital initiatives with broader business goals Oversee and manage agency/vendor relationships as needed WHAT YOU'LL BRING 5-7 years experience within digital marketing and ecommerce within a Fast-Moving and Robust Ecom Brand, regulated environment (cannabis, alcohol, vape, caffeine, online gaming, dietary supplements) working in a multi-brand, multi-website type environment. Proven P&L expertise coupled with a robust command of financial metrics and analysis Experience with both designing and implementing successful digital marketing strategies with a history of driving profitable growth. Hands-on experience with SEO/SEM, Google Analytics, CRM software and ecommerce platforms and tools such as WordPress. Analytical and data driven with the ability to interpret data and metrics. A strong multi-tasker who can lead multiple projects in a fast-paced environment and positively contribute to enhanced business and functional capability across digital. Proficiency in digital advertising platforms such as Google Ads, Facebook Ads Manager and Instagram Ads. University, Bachelor's, or MBA degree in a Business oriented field with a major in Marketing or a related business discipline; superior financial acumen, and problem-solving skills is required Compensation A competitive base salary will be provided in this position, with an additional lucrative bonus plan based on performance. In this role you will contribute directly to a highly lucrative exit and will be rewarded generously as a result. Full medical benefits are provided as part of this role.$94k-149k yearly est. 60d+ agoBusiness Systems Manager
Vestis
Remote job
Responsibilities/Essential Functions: Direct the day-to-day operations and support activities of on-premises Oracle Fusion Middleware Applications (WebLogic, SOA, B2B, WebCenter, OHS, OID, OAM, etc.) Manage Oracle Cloud backend support and ensure up time for the organization's Customer Portal and ERP platforms, including full-stack knowledge and disaster recovery. Lead and coordinate change management tickets via ServiceNow and Micro Focus PPM, including Quality Assurance of code and configuration changes. Support CDN infrastructure for Customer Portal that is hosted on Microsoft Azure Cloud Management and Deployment of Containerized Applications and Services using Kubernetes; Pushing out New Deployments, Application-Level Upgrades, and Annual SSL certificates renewal. Maintainenance of on-premises Oracle Fusion Middleware Applications include making changes as required by the organization, patching, and ensuring high availability; Pushing out New Deployments, Keeping applications up to date, and Annual SSL certificates renewal. Supporting the goals of the company's technological alignment efforts Seeking out and implementing continuous process improvement opportunities Supporting internal communications related to business improvements and processes, system upgrades, and enhancements Responsible for managing a team and performing managerial duties including but not limited to executing on hiring and termination activities, setting goals, evaluating performance, providing mentoring and coaching, and approving vacation and expense reimbursement requests Overseeing appropriate vendor relationships related to associated technologies, services, and solutions needed to operate enterprise functions Ensuring accurate and efficient governance policy development and adherence Report on statuses when requested Submit all time and expense reporting procedures accurately and timely Maintain good standing and completion on all compliance related matters (i.e., assigned mandatory trainings, actions required from audits, corporate policies, etc.) Perform all additional duties and responsibilities based on the direction and guidance of supervisor Knowledge/Skills/Abilities: Proven and deep technical knowledge of Oracle Fusion Middleware technologies which includes WebLogic, SOA, B2B, WebCenter, OHS etc.) Experience in Oracle Cloud Infrastructure (OCI), Oracle Identity Cloud Service (now OCI IAM), Oracle Integration Cloud (OIC), and Kubernetes for managing our Customer Portal backend operations. Proven ability to be a lead on infrastructure migrations and cross-platform (both Oracle On-Premises and Cloud) support Ability to collaborate across multiple IT and Business teams to deliver solutions that are aligned with enterprise needs and to stay compliant. Willingness to grow by seeking out and implementing coaching, suggestions, and guidance from others. Skilled and proficient in MS Office O365 suite (i.e. Word, PowerPoint, Excel, SharePoint, Teams, Communications Tools, etc.) Ability to operate with a customer-centric service approach Ability to establish performance-based relationships with 3 rd party vendors and technology providers and versed in setting standards and measurements for IT processes Ability to effectively define a business case, determine return on investment, and measure achievement of the case over time Ability to manage and work on multiple concurrent deliverables at various stages of development and completion Strong collaboration and team-building skills with the ability to create consensus around decisions and mitigate conflicts among teams Strong problem solving and analytical skills Professional level verbal and written communication skills Demonstrated attention to detail and quality of work products and communications Willingness to seek out and implement coaching, suggestions, and guidance from others Working Environment/Safety Requirements: Ensure necessary working environment and capabilities to effectively carry out responsibilities in a work from home environment (remote work) Ability and willingness to handle work related issues during all hours of the day, every day of the week, understanding the responsibility of our organization's requirement for 24/7 production support Ability, willingness, and flexibility to travel as needed for approved work purposes in accordance with project and management schedules Experience/Qualifications: 4 to 6 years of demonstrated hands-on experience in Oracle Cloud Infrastructure (OCI), Oracle Identity Cloud Service (now OCI IAM), Oracle Integration Cloud (OIC), and Kubernetes for managing our Customer Portal backend operations. Experience with the use of Project Management methodologies and tools Experience managing a team Bachelor's degree in information technology or similar field preferred Be legally able to work in the United States: U.S. Citizen or Legal Resident Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 120 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year. Compensation: The salary rate for this position ranges from $120,000 to $140,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus.$120k-140k yearly 60d+ agoDirector of IT Operations
Tyree and D'Angelo Partners
Remote job
Director of IT Operations Reporting To: Chief Strategy Officer The Company: Premier Dentist Partners Premier Dentist Partners is a Dental Support Organization (DSO) that assists dental practices with non-clinical challenges and provides industry proven business support services. Our affiliated dentists live a higher quality lifestyle with more time focused on patients and less on administrative burden. Our mission is to improve the lives of our dentists, staff and patients by providing leading non-clinical business support services in a collaborative environment. As part of our commitment, we help our affiliated dentists to collectively achieve attractive business economies of scale resulting in improved efficiency and profitability while lowering operational risks. Our experienced Support Center team assists dentists with management of non-clinical staffing and human resources, finance and payroll administration, marketing, payor relations, supplies and capital equipment procurement, as well as information systems. With experience and dedicated support from professional management, dental offices are free to focus their attention on providing patient care. Premier Dentist Partners offers practice owners an alternative to the traditional practice transition model. Our affiliation program offers practice owners the opportunity to partner with a highly collaborative and experienced Job Summary Premier Dentist Partners is seeking an experienced Director of IT Operations to establish and maintain consistent, reliable technology standards across our growing network of offices. This role will oversee daily IT operations, helpdesk management, and vendor performance to ensure all systems are stable, secure, and efficient. The Director of IT Operations will also build and manage a clear, structured process for how offices flag technical issues-owning the intake, triage, escalation path, and resolution workflow to ensure fast, predictable support. This leader will be responsible for the implementation and optimization of project management software and other core technology platforms, strengthening network reliability, and developing standardized processes for incident response, cybersecurity, data management, and proactive system monitoring. The ideal candidate will combine technical expertise with strong leadership, communication, and organizational skills to ensure seamless technology integration and support across both field offices and the Support Center. Job Responsibilities: Oversee all IT operations across PDP offices, ensuring consistent system performance and minimal disruption to clinical and administrative functions. Manage and hold accountable all external technology vendors, including helpdesk partners, to ensure timely ticket resolution and reliable support. Build and manage the IT ticketing workflow, including intake, triage, prioritization, escalation, and communication back to offices. Co-lead the rollout of a universal project management platform, overseeing assessments, technical remediation, configuration, data migration, user adoption, and post-launch optimization. Develop and maintain standardized IT processes for incident response, escalation, hardware setup, lifecycle management, cybersecurity safeguards, HIPAA compliance, and data backup, storage, and recovery. Monitor, maintain, and improve network infrastructure reliability across all field locations. Partner with leadership and Support Center departments to identify IT needs, evaluate technology solutions, and ensure systems support business goals. Maintain IT asset inventory, licensing, permissions, and system access controls across the organization. Oversee vendor relationships for internet, telephony, hardware, software, and other key technology services. Document and maintain IT policies, procedures, SOPs, and training resources for office and Support Center teams. Support technology integration, setup, and onboarding for new office openings, acquisitions, and expansions. Collaborate cross-functionally with Operations, Finance, Clinical, and RCM teams to ensure technology readiness, continuity, and system reliability. Perform other duties as required to support PDP's growth, technology roadmap, and operational needs. Knowledge, Skills & Abilities Strong understanding of IT systems, infrastructure, and helpdesk operations. Excellent vendor management and project coordination skills. Demonstrated experience with dental practice management systems (Denticon, Open Dental, Eaglesoft, etc.). Knowledge of HIPAA, cybersecurity frameworks, and data protection protocols. Strong analytical and problem-solving skills with a proactive, solutions-oriented mindset. Ability to communicate effectively with both technical and non-technical stakeholders. Exceptional attention to detail, organization, and follow-through. Ability to prioritize multiple projects and meet deadlines in a fast-paced environment. Demonstrated integrity, accountability, and service orientation. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. 8-10 years of experience in IT management, systems administration, or technical project leadership. Proven ability to support smaller practices and multi-site environments, including offices with limited or no on-site IT resources. Solid understanding of HIPAA, cybersecurity standards, and best practices for protecting sensitive data. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with common business productivity systems. Preferred Qualifications Master's degree or professional certifications such as PMP, CompTIA Network+, MCSE, or CISSP. Experience with DSO and dental practice management systems, including Denticon, Dentrix (Core & Ascend), Open Dental, Eaglesoft, SoftDent, and imaging platforms such as Apteryx and XVWeb. Background in developing or implementing IT governance frameworks, policies, or standardized operating procedures. Prior experience supporting technology operations within a dental, healthcare, or multi-site clinical organization. Work Conditions Full-time, remote position Ability to maintain a 40-hour workweek; occasional extended hours may be required. Ability to travel to field offices or Support Center as needed (40-50% travel commitment). Prolonged sitting and computer use; ability to lift up to 15 lbs.$100k-149k yearly est. Auto-Apply 19h ago