Smile Train jobs in New York, NY - 22 jobs

Vice President, Communications
Smile Train 4.6
Smile Train job in New York, NY
Job DescriptionSalary: VICE PRESIDENT, COMMUNICATIONS Classification: Exempt Smile Train is the worlds leading cleft focused organization. Our goal is to transform the lives of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our patients with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach more than 2 million children in 90+ countries in the past 25 years, and we still feel like weve just started. We are truly changing the world one smile at a time! Make a Difference! As Smile Trains communications strategy leader, the Vice President will serve as a collaborative and visionary executive, combining strategic insight, high emotional intelligence, and thought leadership to advance Smile Trains global vision. This leader will be a passionate advocate for Smile Trains purpose to empower local medical professionals and create sustainable, long-term solutions for children and families affected by clefts around the world. In close collaboration with Smile Trains Executive Leadership Team, the Vice President will provide strategic direction and full accountability for a comprehensive, purpose-driven communications strategy that elevates the organizations global voice and inspires philanthropic engagement. Through communications excellence and creative storytelling, this leader will bring Smile Trains vision and the many powerful stories of its programs, partners, and patients to life in ways that strengthen connection, elevate understanding, and expand global impact. Leading a high-performing team of communications professionals, the Vice President will foster a culture of accountability, collaboration, innovation, and excellence. Working across Smile Trains global footprint, this leader will ensure that communications not only reflect Smile Trains collective purpose but also reinforce its standing as the worlds leading voice for cleft care, sustainability, and global health equity. Key Responsibilities Strategic Leadership Develop a deep understanding of Smile Trains vision, purpose, and strategic prioritiesto ensure alignment in all communications efforts. Support fundraising initiatives and amplify programmatic impacts. Design and implement a communications strategy that effectively supports Smile Trains organizational goals and amplifies its impact. Serve as a leader and spokesperson for Smile Train, representing the organization across various platforms and engagements. Strengthen and evolve Smile Trains brandto highlight its sustainable model in cleft care and far-reaching global impact. Ensure seamless integration of strategic communicationsacross all key audiences, including donors and supporters, programmatic partners, global stakeholders, and Smile Trains internal team and global Boards. Management, Accountability, Culture Lead and inspire a high-performing global Communications team across public and media relations, social media, editorial, creative, content strategy, and organizational and internal communications. Recruit, develop, and retain top talent while fostering continuous growth and innovation. Build a culture of collaboration, mutual respect, ownership, transparency, and accountability. Empower team members with clear direction, resources, and autonomy to excel. Encouraging an organization mindset. Set and manage clear goals and metrics aligned with Smile Trains strategic priorities. Drive operational excellence through efficient, transparent systems and workflows. Strengthen cross-department team collaboration with Fundraising, Programs, and Operations. Address team and departmental challenges promptly and fairly, maintaining morale and alignment with Smile Trains values, encouraging a one-organization mindset. Model integrity, ownership, and results-driven leadership that advances organizational purpose. Communicate openly and take ownership to build trust, clarity, and alignment across teams. Recognize success and deliver constructive, empathetic feedback to promote and create team and organizational oneness. Brand and Communications Management Refine and elevate Smile Trains global brand identity through powerful storytelling that deepens awareness, credibility, and philanthropic engagement. Lead integrated, results-driven communications in close partnership with Smile Trains Development team to craft compelling narratives that inspire giving and strengthen donor and supporter connections. Build strong, collaborative relationships across departments and global teams to ensure consistent messaging and shared success. Oversee the strategic alignment of digital, media, and content initiatives that advance Smile Trains purpose and visibility. Optimize storytelling across programs and regions, ensuring communications assets are effectively leveraged to engage stakeholders worldwide. Champion innovation and creativity in content, campaigns, and media strategy to amplify Smile Trains global voice and influence. Oversee Public Relations Develop and ensure the execution of effective communication and media relations strategies Conduct ongoing media outreach to the press to generate awareness and publish timely news through press release development, media pitches, media alerts, op-eds, etc. Oversee public relations strategy and media vendor partnerships, ensuring agencies and align with Smile Trains goals, brand voice, and strategic priorities. Oversee social media content, campaigns, and strategy to enhance engagement, grow reach, and strengthen Smile Trains brand presence across all platforms. Thought Leadership The Vice President will serve as a key thought leader and strategic voice for Smile Traintranslating our purpose, expertise, and global impact into compelling narratives that shape industry conversations and inspire philanthropic partnership. Elevate Smile Trains visibility and influence through clear, authentic communication that positions the organization as the definitive authority in comprehensive cleft care and global health innovation. Guide the development of thought leadership content, speeches, and public engagements for senior executives, this role will ensure Smile Trains story resonates across diverse audiencesfrom global partners to media to donors. Global Advocacy and Collaboration Serve as a visible and respected global ambassador for Smile Train. Lead the development of high-impact communications campaigns that drive press coverage, social awareness, and programmatic and fundraising success. Foster opportunities for stakeholders to engage and share feedback, ensuring consistent integration of diverse perspectives into communications strategies. Candidate Profile The ideal candidate is a seasoned communications leader with a proven ability to develop and execute global strategies and inspire teams. Key qualifications include: Experience and Expertise Ten years or more of significant experience in global communications leadership, ideally in a non-profit or public health context, but not mandatory. Proven ability to create and execute comprehensive, impact-driven communications strategies. Exceptional written, verbal, and interpersonal communication skills. Demonstrated success in expanding and strengthening an organizations brand on a global scale. Must have led teams of five or more communication professionals. Advanced facilitation skills for collaboration across diverse teams and audiences. International experience. Experience in team leadership roles, such as VP, SVP, Head of CCO, etc. Personal Attributes Must demonstrate a track record of the ability to build and maintain effective working relationships with colleagues and staff at all levels. Passion for Smile Trains purpose and values. Strategic thinker with a balance of big-picture vision and detail-oriented execution. An inclusive leader with strong emotional intelligence, political savvy, and negotiation skills. Experience living and working in an international context is a plus Education Bachelors degree required, advanced degree preferred. Compensation Salary Range:$150,000 to $180,000 Why Youll Love Working Here! Weve got you covered - Comprehensive health, pharmacy, dental, and vision coverage Plan for your future - 401k retirement plan with employer match Rest and recharge - generous PTO allotment, holidays, and sick time Family Matters - paid parental leave and family care benefits so you can focus on what matters most Learn and Grow - annual professional development stipend to keep your skills growing Work your way - Hybrid work flexibility out of our conveniently located Midtown Manhattan office Travel the world - opportunities for domestic and international travel to work with international colleagues and programs and see our impact in action Application Process Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV and a cover letter explaining why you would be a good fit for Smile Train and this role. Only those who provide a cover letter as directed will be considered. We encourage interested applicants to submit their applications as soon as possible. .
$150k-180k yearly 9d ago

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Manager, Stewardship
Smile Train 4.6
Smile Train job in New York, NY
Title: Manager, Stewardship Classification: Exempt Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support local doctors and medical professionals to provide beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to support over 2 million surgeries in 80+ countries and we're just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is comprised of creative and highly motivated individuals working to make a positive impact. Join us! The Manager, Stewardship at Smile Train, will lead strategic donor engagement initiatives to strengthen relationships and drive long-term philanthropic support. This role is responsible for designing and implementing comprehensive stewardship strategies across all giving levels, creating impactful donor communications, and managing bi-annual impact reporting. The Manager will collaborate closely with Development, Communications, and Program teams to deliver personalized donor experiences, oversee data integrity in Salesforce, and analyze performance metrics to inform future strategies. This full-time, hybrid position based in New York City (in office 2x per week) requires strong project management skills, CRM proficiency, and a deep understanding of the donor lifecycle. Summary/Objective: We are looking for someone who brings: Extensive experience in donor stewardship and development, ideally within a large nonprofit organization. A strategic understanding of the donor lifecycle and how stewardship drives retention, upgrades, and long-term engagement. Strong analytical and organizational skills, with the ability to manage complex projects and lead cross-functional teams. Expertise in segmented donor communications, impact reporting, and personalized stewardship plans. Proficiency in CRM systems (Salesforce preferred) and project management tools like Asana. A collaborative mindset, capable of working across Development, Communications, and Marketing to deliver high-impact donor experiences. Supervisory Responsibilities: No Travel: 20-25% Key Responsibilities As the Stewardship Manager, you will serve as a strategic partner across the Development team, leading donor engagement initiatives that support Smile Train's work and revenue goals. You will be responsible for designing and executing stewardship strategies that align with the donor lifecycle and enhance retention across all giving levels and revenue streams-including Major Gifts, Mid-Level Giving, Planned Giving, and Corporate & Foundation partnerships. Strategic Stewardship & Donor Engagement Lead the development and implementation of comprehensive stewardship strategies tailored to donor segments and giving levels. Collaborate with Development team leads to build personalized stewardship plans for high-value donors, including major gift prospects and planned giving supporters. Create donor-centric materials and experiences that celebrate philanthropy and deepen donor connection to Smile Train's impact. Communications & Impact Reporting Develop and manage the production of bi-annual impact reports and customized donor communications. Partner with Communications and Direct Marketing teams to ensure consistent, targeted messaging across all high-value audiences. Oversee the creation of cultivation content (i.e., donor letters, blogs, donor stories) that reflects Smile Train's impact and values. Project & Data Management Utilize Asana and Salesforce to manage stewardship workflows, timelines, and donor touchpoints. Serve as the primary liaison with the database team to ensure data integrity and accurate tracking of stewardship activities. Analyze performance metrics to evaluate the effectiveness of stewardship efforts and inform future strategy. Event Support & Donor Experiences Support donor cultivation events by managing pre- and post-event communications, logistics, and onsite engagement. Coordinate with internal teams to deliver seamless donor experiences across virtual and in-person events. Cross-Functional Collaboration Work closely with Major Gifts, Mid-Level, Planned Giving, and Corporate/Foundation teams to align stewardship with fundraising goals. Maintain and execute stewardship benefits grid to ensure donors receive appropriate recognition and engagement based on giving level. Identify new opportunities for donor engagement, including personalized outreach, site visits, and storytelling initiatives Experience and Expertise We are seeking a strategic, detail-oriented professional with nonprofit fundraising experience and a proven track record in donor stewardship. The ideal candidate will bring a deep understanding of the donor lifecycle and how thoughtful engagement drives long-term philanthropic support across diverse revenue streams. Required Qualifications Exceptional communication skills-both written and verbal-with the ability to craft compelling donor narratives and impact-driven messaging. Advanced project management expertise, with a demonstrated ability to lead complex, multi-stakeholder initiatives from concept to execution. Proficiency in Microsoft Office Suite and Asana (or other project management tools), with strong organizational and time management skills. Robust CRM experience, preferably with Salesforce or Raiser's Edge, including data analysis and donor segmentation. Bachelor's degree in philanthropy, marketing, communications, nonprofit management, or a related field-or equivalent professional experience. Minimum 3-5 years of experience in a fundraising or nonprofit development role, ideally within a large, mission-driven organization. Experience developing high-impact collateral for major donors, corporate partners, and foundations across print and digital platforms. Strong interpersonal skills, with the ability to manage sensitive donor relationships and collaborate across departments. Self-starter with a strategic mindset, capable of working independently while driving team-wide initiatives. Detail-oriented and analytical, with a passion for continuous improvement and data-informed decision-making. Collaborative team player, with a positive attitude and a sense of humor. Preferred Qualifications Experience working in a large, complex nonprofit organization, with a preference for candidates who have worked in healthcare systems and higher education development environments. Familiarity with major gift, mid-level, planned giving, and corporate/foundation fundraising strategies. Deep understanding of donor lifecycle management and how stewardship supports donor retention and growth. Experience working with cross-functional teams. Education Bachelor's degree or relevant work experience. Smile Train Leadership Accountability Expectations Take full ownership of my role as a leader at Smile Train. Operate with a one organization mindset. Think strategically and balance a short and long-term perspective. Be respectful and professional in every interaction. Engage in healthy debate to drive the best possible result. Recognize and develop my staff and team. Compensation Range $75,000 - $80,000 Annually Application Process All applicants must submit a cover letter and resume. Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV and a cover letter explaining why you would be a good fit for Smile Train and this role. Only those that provide a cover letter as directed will be considered. We encourage interested applicants to apply as soon as possible. Application Information Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible
$75k-80k yearly 10d ago
Coordinator, Global Themed Entertainment
Sesame Workshop 4.2
New York, NY job
Sesame Workshop is the global impact nonprofit behind Sesame Street and so much more. For over 50 years, we have worked at the intersection of education, media, and research, creating joyful experiences that enrich minds and expand hearts, all in service of empowering each generation to build a better world. Our beloved characters, iconic shows, outreach in communities, and more bring playful early learning to families in more than 150 countries and advance our mission to help children everywhere grow smarter, stronger, and kinder. Learn more at ************** and follow Sesame Workshop on Instagram, TikTok, Facebook, and X. Position Summary: The Coordinator, Global Themed Entertainment plays a key supporting role within Sesame Workshop's Global Themed Entertainment team and is a highly organized, proactive, and solution-oriented individual. The Coordinator is a member of the Revenue department and reports to the Senior Director, Global Themed Entertainment. This position is based at our headquarters office in New York (Manhattan) with a hybrid work environment to include a minimum of 2-3 designated in-office days required. Primary Responsibilities: * Work closely with key business accounts on day-to-day needs and approvals, including newsletters, social media, and other promotional materials * Collaborate with cross-departmental teams, including Brand Creative, Brand Marketing, PR, Curriculum, and Production departments * Assist in the creation of decks, recap documents, and deliverables * Organize and update brand assets for external partners * Route projects for internal review and capture notes for external delivery * Maintain and track production timelines * Support souvenir product development * Organize souvenir samples in office storage space * Support with competitive research projects * Coordinate and process invoices * Perform other relevant duties and administrative support as assigned Minimum Qualifications Required: * B.A/B.S College Degree or equivalent experience * Proficient in Microsoft Office, especially PowerPoint * Organized with the ability to manage multiple projects simultaneously * Takes direction and learns quickly under tight timelines * Excellent writing and communication skills * 1-2 years of work experience in Themed Entertainment, Licensing, or Marketing is preferred * Positive attitude with proactive nature, preferred EOE Statement: Sesame Workshop is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, predisposing genetic characteristics, pregnancy-related condition, familial status, domestic violence victim status, or protected veteran status and will not be discriminated against on the basis of disability. PSEA Statement: Sesame Workshop is an equal-opportunity employer. All employment decisions are based on the business needs, job requirements & suitability of the candidate. Sesame Workshop strictly follows the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of program participants from exploitation and to clarify the responsibilities of Sesame Workshop staff, consultants, visitors to the program and partner organization, and the standards of behavior expected from them. Pay Transparency Policy Statement: As a federal contractor, Sesame Workshop follows Pay Transparency and non-discrimination provisions as guided by the U.S. Department of Labor.
$60k-78k yearly est. 4d ago
Junior Accountant, Program Accounting
Smile Train 4.6
Smile Train job in New York, NY
Title: Junior Accountant - Program Accounting Classification: Non-Exempt Work Mode/Location: Hybrid (2 Days in-office required, 9am - 5pm) / Midtown, New York Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we're just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! Role Summary: Junior Accountant - Program Accounting reports to Manager - Program Accounting and collaborates closely with the Finance team to ensure all day-to-day transactions are recorded on a timely basis in compliance with General Accepted Accounting Principles (GAAP). This role requires attention to detail, thorough organizational skills, and collaboration with cross-functional teams to ensure compliance with overall Smile Train's internal control policies and procedures. Reports To: Manager - Program Accounting Key Responsibilities: Support accounts payable activities for Programs and Grants by ensuring timely and accurate vendor payments, overseeing financial data collection for compliance with Smile Train policies, posting journal entries, reconciling accounts, and preparing special reports. Review and maintain vendor banking information within both the bank system and internal systems. Support with accounting functions for all Smile Train affiliated entities and branch offices, including China, Mexico, Brazil, Dubai, Indonesia, Philippines, and India, including accounts payable, reimbursements, bank reconciliations, and preparation of monthly financial statements. Support liaising with international bookkeeping consultants. Prepare and review monthly and year-end reports and audit schedules, including bank reconciliations, General ledger reviews, accounts payable aging, accrued expenses, fixed assets and depreciation, restricted grants schedules, and prepaid expenses schedule. Set up vendor payments using ACH and wire transfer tools. Collaborate with the Grants and Programs teams (STX, Foundation Connect) to ensure effective information flow and organizational transparency. Review and process reconciliations for international Tax Deducted at Source (TDS). Prepare ad hoc financial reports. Analyze and explain financial trends and variances when necessary. Perform other related duties and support special projects as assigned. Required Education and Experience: Bachelor's degree in accounting required. Minimum of one-three years of relevant work experience. Proficiency with MS Excel, MS Word, and Windows-based financial reporting software. Preferred Experience: Experience working with fund accounting, working in a nonprofit environment preferred. Additional Eligibility Qualifications: Experience and knowledge of GAAP and nonprofit accounting principles, practices, and regulations. Self-motivated, ability to multi-task and work under pressure. Team player with excellent time management skills and the ability to communicate well with all levels of internal staff and external vendors, funders, and partners. Ability to actively engage successfully with all levels of staff and across all departments. Ability to work independently and set priorities. Strong analytical skills and attention to detail. Strong organizational and problem-solving skills. Accountability Expectations: Ownership of Outcomes: Take full responsibility for one's own performance, ensuring alignment with Smile Train's mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: $62,000 - $64,000 Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
$62k-64k yearly 54d ago
Associate, Education and Training
Smile Train 4.6
Smile Train job in New York, NY
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support local doctors and medical professionals to provide beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to support over 2 million surgeries in 90+ countries and we're just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is comprised of creative and highly motivated individuals working to make a positive impact. Join us! Role Summary Smile Train seeks an Associate, Education & Training. [Reporting to the Manager, Research and Education,] the Associate will play a key role in Smile Train's efforts to ensure every child has access to safe, high-quality, comprehensive cleft care. This role has a significant technical and data-focused component, supporting global education and training (E&T) initiatives through structured data collection systems, assessment analytics, and ongoing development and maintenance of training content across 75+ countries. This full-time, hybrid role requires a commitment to working from Smile Train's New York City based headquarters twice weekly. Key Responsibilities Organizational E&T Data Collection (Technical & Analytical) Coordinate the pre- and post-training assessment processes, ensuring consistent data collection across all training types and all regional teams Monitor data quality using standardized checks, flag data anomalies, and work with regional teams to improve adherence to data collection protocols Analyze training assessment results, including knowledge gains, outcomes trends, and longitudinal performance across countries, training types, and learner groups Support systematic housing, organization, and governance of trainee and training impact data, including LMS-based or digital platform-based repositories used across 75+ countries Compile internal and external reporting on training implementation, participation, and impact Support tracking and data management for fellowship programs globally, including monitoring fellow progress, documentation compliance, and post-program placement outcomes Global E&T Conference Presence Oversee logistics and administration for Smile Train's conference involvement, including partner logistics and stipends, partner abstract support, awareness/booth presence, promotional/branding materials, Smile Train-led events, follow-up surveys, staff attendance, and shipping needs Create and distribute reference and informational materials for staff and partners during conferences to maximize engagement and communication Support post-conference data analysis and development of final reports for dissemination across departments Global E&T Initiatives & Partnerships Provide logistical, communications, and documentation support for global fellowship programs and partnerships (e.g., ACPA Visiting Scholar Program, WFSA Fellowships, Chang Gung Fellowship) Assist with planning and execution of international mentorship programs (i.e., Mentoring Alliance for Global Cleft Surgery (MAG-CS)), including participant recruitment, onboarding, technical support, progress tracking, and impact data management Support development, implementation, and technical maintenance of global E&T initiatives such as webinar series, digital educational resources, patient-facing materials, and continuing education opportunities Support the Communications and Development departments in showcasing key E&T initiatives and projects to Smile Train stakeholders through annual reports, social media, and other strategic channels. Training Curriculum Maintenance & Improvement Lead updates to existing Smile Train training curricula (translations, branding updates, content revisions, technical enhancements) Incorporate learner feedback, performance data, and trainer insights into continuous curriculum improvement Serve as primary liaison with translation service providers, ensuring timely processing, coordinated review workflows, and ongoing quality assurance Support content implementation within the organization's learning management system (LMS) or similar platforms, including uploading, version control, course configuration, and user management Required Education and Experience Bachelor's degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related field Demonstrated experience analyzing datasets (Excel, Power BI, or similar) and summarizing insights for decision-making Exceptional attention to detail, organizational, and time management skills Superb written and verbal communication skills; comfortable presenting to large groups Excellent cross-cultural communication skills and sensitivity to global contexts; willingness to work across multiple time zones Tech-savvy with ability to quickly learn new software or data tools Ability to manage deadlines and shifting priorities; proven experience handling multiple concurrent projects Self-starter and team player who proactively offers strategic ideas and solves problems Proficiency in Microsoft Office, especially Excel (pivot tables, conditional formulas, charts). Passion for education in healthcare and interest in Smile Train's vision Preferred Education and Experience Master's degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related technical field Fluency in Spanish, French, or Portuguese Experience working or training in LMIC contexts Event management or conference logistics experience Experience with data collection tools (e.g., REDCap, Qualtrics) Staff management and team coordination experience Accountability Expectations Ownership of Outcomes: Take full responsibility for one's own performance, ensuring alignment with Smile Train's mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range $48,000-$52,000 USD annually This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
$48k-52k yearly 48d ago
Data Architect
Smile Train 4.6
Smile Train job in New York, NY
Smile Train is changing the world one smile at a time. Our goal is to transform the lives of every person affected by a cleft lip or palate. We train and support local doctors and medical professionals to provide beneciaries with free, life-changing, comprehensive cleft treatment. Our sustainable model has enabled us to help with over 2 million surgeries in 90+ countries, and were just getting started. We are truly changing the world with one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is comprised of creative and highly motivated individuals working to make a positive impact. Join us! Reports to: Senior Vice President, Technology, Data, & Innovation Role Summary The Data Architect designs and governs Smile Trains enterprise data architecture and data platform to ensure data is trusted, well-modeled, secure, and ready for analytics and AI. This role supports Smile Train Express (STX), our patient health records platform, by defining canonical models, integration patterns, and semantic layers that enable consistent reporting, self-service analytics, and responsible AI use cases. Key contributor to Smile Trains Data & AI future-state architecture, including ELT-first ingestion, tiered Lakehouse storage, governance/security by design, and governed BI/semantic consumption. Accountability (What Youll Be Accountable For) A clear, adopted target-state enterprise data architecture aligned to Smile Trains Data & AI roadmap and the future state architecture design. Canonical enterprise data models and shared definitions (business glossary) for core entities, metrics, reference data, and STX-aligned domains. A governed, secure, and compliant data foundation (role-based access policies, encryption/masking, retention, auditability). Operationalized metadata, lineage, and documentation so data is discoverable, understandable, and reusable across teams. Measurable improvements in data quality (accuracy, completeness, timeliness) through defined rules, monitoring, and root-cause remediation. Durable integration patterns and data contracts between STX and enterprise systems that reduce duplication and support a single source of truth. Reference architectures and reusable patterns that accelerate delivery and reduce technical debt across the data platform lifecycle. Key Responsibilities Architecture & Design Design end-to-end enterprise data architecture spanning ingestion, storage, processing, semantic layer, and consumption to support analytics and AI. Translate business requirements into conceptual, logical, and physical data models; define conformed dimensions and subject-area data products. Define canonical models and interoperability patterns that connect STX and other enterprise systems and enable cross-department reporting. Ensure solutions align with enterprise architecture principles, roadmaps, and the Data & AI future state architecture (automation-first, tiered storage, governed access). Standards, Governance & Quality Establish and maintain data modeling, naming, and metadata standards; partner with governance stakeholders to implement catalog, glossary, lineage, and data quality rules. Define and enforce security, privacy, and access control standards (PII/PHI handling, masking, encryption, role-based policies). Create and maintain methods to track data quality, completeness, redundancy, and improvement; support remediation planning and execution. Create strategies for backup, disaster recovery, business continuity, and archiving as required by platform and compliance needs. Delivery & Technical Leadership Provide architectural guidance to engineers on ELT/ETL pipelines, performance optimization, and scalable patterns for batch and (as-needed) streaming. Create reference architectures and reusable templates (ingestion patterns, lakehouse/medallion patterns, semantic layer conventions, data product blueprints). Conduct design and architecture reviews; help troubleshoot complex data issues and performance bottlenecks. Partner with product and program leaders to prioritize technical debt, refactoring, and platform enhancements. Collaboration & Stakeholder Management Partner with stakeholders across Programs, Fundraising, Finance, Technology, and Operations to understand information needs and critical KPIs. Communicate architectural concepts in clear, business-friendly language and drive adoption of standards and shared definitions. Collaborate with vendors and implementation partners to select and implement tools and services that meet Smile Train goals. Documentation & Continuous Improvement Maintain current and accurate documentation of enterprise data models, data flows, lineage, and data contracts. Evaluate tools and modern practices that improve scalability and speed (e.g., semantic layer enablement, metadata-driven frameworks, domain data products). Identify opportunities for data reuse, migration, consolidation, and retirement of legacy processes. Qualifications Bachelors degree in Computer Science, Information Systems, Data Engineering, Data Science, Statistics, Engineering, or related field (or equivalent experience). 7+ years of experience in data engineering, data warehousing, BI, or data architecture, with 3+ years in a lead/architect role (preferred). Proven expertise in data modeling (3NF, dimensional/star schema, semantic models; Data Vault a plus). Strong SQL skills and experience designing enterprise data platforms for analytics; experience with cloud platforms (AWS/Azure/GCP) preferred. Experience with metadata management, lineage, governance, and data quality practices; familiarity with catalog/governance tools is a plus. Strong understanding of security and privacy concepts (encryption, masking, roles, PII/PHI handling) and global privacy requirements. Excellent communication and stakeholder management skills; able to balance strategy with hands-on problem solving. Nice to Have Patient record/EHR platforms or distributed partner ecosystems AI/ML data design (feature-ready datasets, monitoring/drift) Semantic layer & metrics governance tools (e.g., Looker, AtScale, dbt, Cube) Data platform modernization/migrations (including archiving) Team supervision/management experience Why Youll Love Working Here Comprehensive health, pharmacy, dental, and vision coverage 403(b) retirement plan with employer match Generous PTO, holidays, and sick time Paid parental leave and family care benefits Annual professional development stipend Hybrid work flexibility from our Midtown Manhattan office Application Process Smile Train is an equal opportunity employer committed to inclusive hiring and dedicated to diversity in our work and staff. To apply, please complete the application online and include your CV and a cover letter explaining why you are a good fit.
$88k-122k yearly est. 17d ago
Coordinator, Communications & Public Affairs
Sesame Workshop 4.2
New York, NY job
Sesame Workshop is looking for a Coordinator, Communications and Public Affairs. The Coordinator, Communications and Public Affairs plays a vital part in amplifying Sesame Workshop's mission and storytelling-through both internal communications and speaking engagements. The ideal candidate will thrive at the intersection of logistics and messaging, helping build meaningful internal connections across the organization and supporting Sesame spokespeople as they share our work with the world. From supporting organization-wide meetings and communications to coordinating high-profile speaking opportunities, this role offers a unique opportunity to help shape how we tell our story-inside and out. This role sits within the Communications & Public Affairs team and reports to the Senior Director, Communications and Public Affairs. Responsibilities * Support Internal Communications: Serve as the primary administrator and point of contact for internal platforms such as the intranet, lobby screens, and email calendars. Collaborate on internal newsletters and content. * Coordinate Employee Gatherings: Provide end-to-end support for internal events, ensuring a smooth and engaging experience for staff attendees * Support Org-wide Rollouts and Change Initiatives: Craft clear, accessible content around organizational updates and contribute to the strategy and rollout of any refreshed platforms or new initiatives. * Identify and Help Secure Strategic Speaking Opportunities: Support the Speakers Bureau by fielding inbound requests and proactively conducting outreach and research to identify conferences, summits, and convenings aligned with the Workshop's mission and goals. Conduct intake calls to capture the details of speaking opportunities and draft notes to summarize information; assess value of opportunities and make thoughtful recommendations. * Coordinate and Execute Speaking Engagements: Coordinate end-to-end logistics for speaking opportunities, facilitating communication between internal teams, speakers, and event hosts to ensure seamless execution of all planned engagements. * Develop Briefings and Legal Agreements: Prepare briefing documents and supporting materials including talking points and any necessary legal agreements or clip licenses. * Support Executive Social Media strategy: Maintain and update leadership social calendar in coordination with Senior Editorial Director. * Administrative Support: Maintain records tracking Speakers Bureau activity and library of talking points and presentation materials. Draft budget estimates, coordinate invoices and payment, and provide other administrative support for the Communications Team, as needed. * Collaborate across departments to advance speaking engagement and internal communications efforts. * Partner with teams such as PR & Events, Revenue, People & Culture, Audience Development, Brand Creative, Finance, and more to ensure alignment on communications, logistics, and strategy. * Coordinate with the Legal department to prepare speaker agreements and permission letters, ensuring the protection of Sesame Workshop's representatives and intellectual property. * Represent Sesame Workshop and its speakers externally, building strong relationships with a wide variety of partners including conference organizers and event booker Must have include: * 1+ years of experience in event planning, office administration, and/or communications preferred * Bachelors Degree preferred * Excellent written and verbal communication skills, with the ability to synthesize information clearly and concisely * Highly organized with exceptional attention to detail and follow-through * Able to juggle multiple projects and meet deadlines while staying collaborative and calm under pressure * Takes initiative, brings creative ideas to the table, and knows when to ask questions * Experienced in putting together polished materials like briefs, agendas, and reports * Confident working with people at all levels, both inside and outside the organization * Brings a positive attitude and a team-first mindset to everything you do * Relationship-builder and strong team player with well-developed people skills * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Coupa, AirTable, or Axios email platform a plus. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
$46k-67k yearly est. 10d ago
Director, Communications and Public Affairs
Sesame Workshop 4.2
New York, NY job
Sesame Workshop is looking for a Director, Communications and Public Affairs. The Director, Communications and Public Affairs plays a vital part in amplifying Sesame Workshop's mission and storytelling-through both external and internal communications. The ideal candidate is a strategic, thoughtful communicator, and exceptional writer who can elevate executive visibility and thought leadership. The Director will lead high-level speaking and earned media opportunities for leadership, pursue award recognition that showcases our impact, and support internal communications that strengthen alignment across the organization. This role is part of the Communications & Public Affairs team and reports to the Senior Director, Communications & Public Affairs. Primary Responsibilities: * Identify and secure strategic opportunities: Research, pitch, vet, and secure earned media and speaking opportunities for senior leaders that advance Sesame Workshop's thought leadership and global impact. * Run point on speaking opportunities and relevant media interviews, ensuring seamless coordination between internal teams, executives, event organizers, and/or media contacts. * Manage all aspects of engagements from preparation through execution; craft comprehensive briefing documents, draft and maintain speaker set pieces and talking points, and run prep sessions to ensure leaders are fully prepared and positioned for success. * Manage end-to-end logistics, including scheduling, legal agreements, clip licenses, and other support tasks for events or media engagements. * Manage Speakers Bureau Inbox and outreach: Field and vet inbound requests and actively research and pitch conferences, summits, and convenings aligned with organizational goals. * Manage senior leadership presence on social platforms, with a focus on developing and executing a thought leadership strategy on LinkedIn and other relevant channels in partnership with the Workshop's Audience Development team. * Support internal communications: Contribute to internal communications initiatives, including planning and execution of staff events and All Staff communications. Review materials to ensure clarity, consistency, and alignment with organizational priorities. * Manage Awards and Recognitions: Manage submissions for media awards and lists and identify new mission-aligned opportunities. Conduct research to discover relevant recognitions, evaluate eligibility, and partner with internal stakeholders to gather materials, ensure accurate submissions, and maximize visibility and impact. * Partner closely with the PR & Publicity and Events teams, along with teams such as Revenue, People & Culture, Audience Development, and more to ensure alignment on communications, logistics, and strategy. * Represent Sesame Workshop and its speakers externally, building strong relationships with a wide variety of partners including media, conference organizers, and event bookers. Minimum Qualifications Required: * 8+ years in Executive Communications, PR, or Strategic Communications; Internal Communications experience a strong plus * Bachelors Degree preferred * Exceptional writing and editing skills, with demonstrated ability to create clear, compelling content for senior leaders. * Strong experience preparing executives for high-profile engagements, including panels, keynotes, and media opportunities. * Highly organized, proactive, and able to manage multiple complex projects simultaneously. * Confident working with people at all levels, both inside and outside the organization * Relationship-builder and strong team player with well-developed people skills * Experience in nonprofit, media, education, or purpose-driven organizations is a plus. About Sesame Workshop: Sesame Workshop is the global nonprofit behind Sesame Street and so much more. For over 50 years, we have worked at the intersection of education, media, and research, creating joyful experiences that enrich minds and expand hearts, all in service of empowering each generation to build a better world. Our beloved characters, iconic shows, outreach in communities, and more bring playful early learning to families in more than 190 countries and advance our mission to help children everywhere grow smarter, stronger, and kinder. Learn more at ************** and follow Sesame Workshop on Instagram, TikTok, Facebook, and X. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
$103k-138k yearly est. 4d ago
Systems Engineer
Smile Train 4.6
Smile Train job in New York, NY
Systems Engineer Work Mode/Location:Hybrid (2 Days in-office required, 9am 5pm) / Midtown, New York Smile Trainis changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and were just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! The Role The Systems Engineer is responsible for supporting and maintaining Smile Trains hybrid infrastructure environment, including on-premises systems and cloud services. This role focuses on reliable operations, security best practices, and effective collaboration with an external Managed Service Provider (MSP), while also providing escalated technical support for end users. You will work closely with end users, technical and data teams, and business owners to ensure that infrastructure and core systems reliably support Smile Trains Patient Management System, web platforms, data teams, and CRM systems. This is a hands-on role well-suited for someone who enjoys problem solving, operational ownership, and working in a mission-driven organization. What Youll Do Work directly with business owners to understand operational needs and translate them into technical solutions Support end-user technologies including identity access, devices, connectivity, and productivity tools Provide escalated technical support for end users, partnering with the Service Desk and MSP as needed Support and maintain on-premises servers, cloud infrastructure, and core systems Coordinate daily infrastructure operations with a Managed Service Provider Monitor system health, performance, and capacity; respond to incidents and service issues Perform routine maintenance including patching, updates, and backups Support networking and connectivity (LAN, WAN, VPN, cloud networking) Apply cybersecurity best practices such as secure configurations, access controls, and vulnerability remediation Assist with troubleshooting issues affecting applications, platforms, and end users Maintain clear documentation, runbooks, and system configurations Collaborate with internal teams and vendors to support reliable, secure technology services What You Bring Required Qualifications 46 years of experience in systems engineering, systems administration, or infrastructure support roles Experience supporting hybrid environments (on-premises and cloud) Working knowledge of Windows and/or Linux server administration Familiarity with cloud platforms (AWS, Azure, or similar) Basic to intermediate understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VPNs) Demonstrated security awareness in day-to-day system administration Strong troubleshooting, organizational, and communication skills Ability to work independently while coordinating with external service providers Nice to Have Experience working with or alongside a Managed Service Provider (MSP) Exposure to patient management systems, EHRs, or regulated platforms Scripting or automation experience (PowerShell, Bash, Python) Experience in a nonprofit or mission-driven organization Certifications (A Plus) Microsoft Certified: Azure Administrator Associate or Azure Infrastructure Solutions AWS Certified SysOps Administrator Associate AWS Certified Solutions Architect Associate Certified Information Systems Security Professional (CISSP) or Associate of (ISC) Certified Cloud Security Professional (CCSP) CompTIA Security+ or equivalent hands-on security experience VMware Certified Professional (VCP) or equivalent virtualization certification ITIL Foundation or ITIL 4 Managing Professional Accountability Expectations: Ownership of Outcomes:Take full responsibility for ones own performance, ensuring alignment with Smile Trains mission and objectives. Transparent Communication:Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence:Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment:Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion:Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: $120,000 $130,000 Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
$120k-130k yearly 4d ago
Senior Director, Major Gifts
Sesame Workshop 4.2
New York, NY job
Sesame Workshop is looking for a Senior Director, Major Gifts. The Revenue and Philanthropy Department is a major contributor to Sesame Workshop's $150 million annual budget and works closely with our Distribution team and International Offices to advance the organization's broader revenue goals. Sesame Workshop sees a significant growth opportunity in the Major Gifts and Planned Giving space and is building a team to unlock this potential. The Sr. Director of Major Gifts role will be a critical part of this new team, helping to establish the business processes and build the donor relationships that bring it to life. The Senior Director, Major Gifts is a key senior-level frontline fundraiser responsible for securing significant philanthropic support to advance Sesame Workshop's mission. Reporting to the Vice President of Major Gifts, this position drives the development and execution of major gift strategies for a portfolio that includes high-net-worth individual donors and family foundations. The Senior Director will provide strategic fundraising execution, manage relationships, oversee written communication, and contribute to the overall success of the Major Gifts program. Responsibilities * Portfolio management: Manage and grow a portfolio of 75-125 high-capacity individual donors and family foundation prospects, with a focus on cultivating, soliciting, and stewarding gifts at the $100,000+ level. * Fundraising strategy: Develop and execute comprehensive, individualized moves management strategies for donors in the portfolio, from identification and qualification to solicitation and stewardship. * High-level solicitation: Personally solicit and secure major and principal gifts by crafting compelling proposals and presentations that align donor and family foundation interests with Sesame Workshop's funding priorities. * Proposal writing and reporting: Lead the preparation of high-quality proposals and grant reports for family foundations within the portfolio, synthesizing complex programmatic information into clear, compelling, and compliant narratives. * Strategic collaboration: Work closely with the Vice President of Major Gifts, the Executive Team, and Board members to facilitate and support high-level donor and foundation engagement. * Team mentorship: Provide informal coaching and guidance to other Major Gift Officers (MGOs), sharing expertise and modeling best practices in donor and family foundation engagement. * Prospect identification: Partner with the Director of Research to proactively identify new major gift and family foundation prospects, leveraging AI-powered insights to expand the pipeline. * Events & visibility: Participate in donor and foundation cultivation events, program showcases, and other strategic gatherings to build relationships and move prospects through the pipeline. * CRM management: Ensure accurate records of all donor and foundation interactions, proposals, and gift statuses within the Salesforce CRM, in partnership with the Revenue Operations team. * Programmatic knowledge: Develop and maintain a deep knowledge of Sesame Workshop's programs, priorities, and global impact to effectively articulate the case for support to all funders. Qualifications * Bachelor's degree required; advanced degree or CFRE preferred. * 10+ years of progressively responsible experience in major gift fundraising, with a demonstrated track record of closing six- and seven-figure gifts from both individuals and family foundations. * Proven expertise in cultivating, soliciting, and stewarding high-net-worth individuals and family foundations. * Exceptional proposal writing, reporting, and communication skills, with the ability to engage a diverse range of stakeholders. * High proficiency in using CRM systems for fundraising, preferably Salesforce. * Ability to travel regularly for donor and foundation meetings and events. * Deeply committed to the mission of Sesame Workshop and its global impact. Nice to have: * Experience in media, social impact, and early childhood development fundraising is strongly preferred. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
$121k-180k yearly est. 39d ago
Vice President, Business Development & Growth Strategy
Sesame Workshop 4.2
New York, NY job
Sesame Workshop is seeking a Vice President, Business Development and Growth Strategy to drive revenue growth by expanding existing businesses and developing entirely new lines of opportunity. This role identifies, evaluates, and executes high-impact partnerships and media distribution opportunities across emerging platforms, technologies, and global markets. The VP will lead strategy development, dealmaking, and partner management-with an emphasis on innovative revenue models, media rights monetization, and market expansion-while ensuring alignment with Sesame's mission and brand values. Responsibilities Strategic Leadership & Market Intelligence * Lead business development strategy aligned to organizational goals and market trends across global multi-platform content distribution. * Monitor emerging trends in children's media, distribution, FAST/AVOD, and technology sectors to proactively identify new opportunities and threats. * Collaborate with the executive team to define and evolve the organization's go-to-market strategy across key platforms. * Stay informed on industry trends, competitive landscape, and partnership innovations. Utilize/Conduct market research and competitive analysis to identify new business opportunities and inform new business strategy. * Monitor partner performance and surface insights to inform strategic decisions and new initiatives Partnership Development & Deal Execution * Identify, evaluate, pitch and negotiate new partnerships and revenue-generating deals across media distribution, FAST channels, content licensing, rights deals, interactive content, edtech, AI, licensing, co-productions, and distribution platforms. * Build relationships with key partners including streaming platforms, digital distributors, gaming studios, edtech and AI companies. * Work alongside Business Affairs to construct media rights frameworks, working cross-functionally with legal, finance, product, production and content teams. Negotiate agreement terms and manage execution timelines. * Own and manage key partner relationships, serving as a primary point of contact and advocate throughout the partnership lifecycle. * Leverage your knowledge of industry verticals and relationships with key players to support deals across new technologies and platforms Execution & Revenue Delivery * Drive execution from signed deal to launch, ensuring high-quality implementation, partner satisfaction, and alignment with brand and educational values. * Track performance of strategic deals, optimizing revenue contribution, audience reach, brand value, and learning impact. * Own business forecasts and dashboards related to partnership revenue and performance metrics. Team Collaboration & Representation * Collaborate closely with departments throughout the organization, including revenue, production, product, education, research, marketing, and philanthropy teams to ensure partnerships enhance mission and organizational priorities. * Represent the organization externally at industry events, conferences, and partner meetings to position the brand as a leading voice in children's educational media. Qualifications Must haves include: * 12+ years of experience in business development, media distribution, content licensing, partnerships, within media, entertainment, gaming, or consumer products. * Deep expertise in media distribution models, media rights construction, and multi-platform monetization (SVOD, AVOD, FAST, broadcast, digital) * Demonstrated success collaborating cross-functionally to bring complex deals from idea to execution. * Strong understanding of children's media, educational IP, or mission-based brand management. * Entrepreneurial mindset with comfort navigating ambiguity and leading through influence. * Strong analytical and financial modeling skills to assess deals, partnership value and strategic fit * Exceptional executive presence with experience briefing C-level stakeholders and boards * Experience negotiating and executing high-impact, multi-stakeholder deals * Comfort operating in a fast-paced, cross-functional environment with a strong sense of ownership * Excellent negotiation, communication, and storytelling skills. Nice to have: * Experience leading global expansion, M&A, or strategic investments in the media or tech sector * Experience in the DTC media space * Background in corporate development, strategy, or management consulting Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
$128k-203k yearly est. 45d ago
Associate, Education and Training
Smile Train 4.6
Smile Train job in New York, NY
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support local doctors and medical professionals to provide beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to support over 2 million surgeries in 90+ countries and were just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is comprised of creative and highly motivated individuals working to make a positive impact. Join us! Role Summary Smile Train seeks an Associate, Education & Training. [Reporting to the Manager, Research and Education,] the Associate will play a key role in Smile Trains efforts to ensure every child has access to safe, high-quality, comprehensive cleft care. This role has a significant technical and data-focused component, supporting global education and training (E&T) initiatives through structured data collection systems, assessment analytics, and ongoing development and maintenance of training content across 75+ countries. This full-time, hybrid role requires a commitment to working from Smile Trains New York City based headquarters twice weekly. Key Responsibilities Organizational E&T Data Collection (Technical & Analytical) Coordinate the pre- and post-training assessment processes, ensuring consistent data collection across all training types and all regional teams Monitor data quality using standardized checks, flag data anomalies, and work with regional teams to improve adherence to data collection protocols Analyze training assessment results, including knowledge gains, outcomes trends, and longitudinal performance across countries, training types, and learner groups Support systematic housing, organization, and governance of trainee and training impact data, including LMS-based or digital platformbased repositories used across 75+ countries Compile internal and external reporting on training implementation, participation, and impact Support tracking and data management for fellowship programs globally, including monitoring fellow progress, documentation compliance, and post-program placement outcomes Global E&T Conference Presence Oversee logistics and administration for Smile Trains conference involvement, including partner logistics and stipends, partner abstract support, awareness/booth presence, promotional/branding materials, Smile Train-led events, follow-up surveys, staff attendance, and shipping needs Create and distribute reference and informational materials for staff and partners during conferences to maximize engagement and communication Support post-conference data analysis and development of final reports for dissemination across departments Global E&T Initiatives & Partnerships Provide logistical, communications, and documentation support for global fellowship programs and partnerships (e.g., ACPA Visiting Scholar Program, WFSA Fellowships, Chang Gung Fellowship) Assist with planning and execution of international mentorship programs (i.e., Mentoring Alliance for Global Cleft Surgery (MAG-CS)), including participant recruitment, onboarding, technical support, progress tracking, and impact data management Support development, implementation, and technical maintenance of global E&T initiatives such as webinar series, digital educational resources, patient-facing materials, and continuing education opportunities Support the Communications and Development departments in showcasing key E&T initiatives and projects to Smile Train stakeholders through annual reports, social media, and other strategic channels. Training Curriculum Maintenance & Improvement Lead updates to existing Smile Train training curricula (translations, branding updates, content revisions, technical enhancements) Incorporate learner feedback, performance data, and trainer insights into continuous curriculum improvement Serve as primary liaison with translation service providers, ensuring timely processing, coordinated review workflows, and ongoing quality assurance Support content implementation within the organizations learning management system (LMS) or similar platforms, including uploading, version control, course configuration, and user management Required Education and Experience Bachelors degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related field Demonstrated experience analyzing datasets (Excel, Power BI, or similar) and summarizing insights for decision-making Exceptional attention to detail, organizational, and time management skills Superb written and verbal communication skills; comfortable presenting to large groups Excellent cross-cultural communication skills and sensitivity to global contexts; willingness to work across multiple time zones Tech-savvy with ability to quickly learn new software or data tools Ability to manage deadlines and shifting priorities; proven experience handling multiple concurrent projects Self-starter and team player who proactively offers strategic ideas and solves problems Proficiency in Microsoft Office, especially Excel (pivot tables, conditional formulas, charts). Passion for education in healthcare and interest in Smile Trains vision Preferred Education and Experience Masters degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related technical field Fluency in Spanish, French, or Portuguese Experience working or training in LMIC contexts Event management or conference logistics experience Experience with data collection tools (e.g., REDCap, Qualtrics) Staff management and team coordination experience Accountability Expectations Ownership of Outcomes: Take full responsibility for ones own performance, ensuring alignment with Smile Trains mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range $48,000-$52,000 USD annually This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
$48k-52k yearly 27d ago
Coordinator, Global Themed Entertainment
Sesame Workshop 4.2
New York, NY job
Sesame Workshop is the global impact nonprofit behind Sesame Street and so much more. For over 50 years, we have worked at the intersection of education, media, and research, creating joyful experiences that enrich minds and expand hearts, all in service of empowering each generation to build a better world. Our beloved characters, iconic shows, outreach in communities, and more bring playful early learning to families in more than 150 countries and advance our mission to help children everywhere grow smarter, stronger, and kinder. Learn more at ************** and follow Sesame Workshop on Instagram, TikTok, Facebook, and X. Position Summary: The Coordinator, Global Themed Entertainment plays a key supporting role within Sesame Workshop's Global Themed Entertainment team and is a highly organized, proactive, and solution-oriented individual. The Coordinator is a member of the Revenue department and reports to the Senior Director, Global Themed Entertainment. This position is based at our headquarters office in New York (Manhattan) with a hybrid work environment to include a minimum of 2-3 designated in-office days required. Primary Responsibilities: Work closely with key business accounts on day-to-day needs and approvals, including newsletters, social media, and other promotional materials Collaborate with cross-departmental teams, including Brand Creative, Brand Marketing, PR, Curriculum, and Production departments Assist in the creation of decks, recap documents, and deliverables Organize and update brand assets for external partners Route projects for internal review and capture notes for external delivery Maintain and track production timelines Support souvenir product development Organize souvenir samples in office storage space Support with competitive research projects Coordinate and process invoices Perform other relevant duties and administrative support as assigned Minimum Qualifications Required: B.A/B.S College Degree or equivalent experience Proficient in Microsoft Office, especially PowerPoint Organized with the ability to manage multiple projects simultaneously Takes direction and learns quickly under tight timelines Excellent writing and communication skills 1-2 years of work experience in Themed Entertainment, Licensing, or Marketing is preferred Positive attitude with proactive nature, preferred EOE Statement: Sesame Workshop is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, predisposing genetic characteristics, pregnancy-related condition, familial status, domestic violence victim status, or protected veteran status and will not be discriminated against on the basis of disability. PSEA Statement: Sesame Workshop is an equal-opportunity employer. All employment decisions are based on the business needs, job requirements & suitability of the candidate. Sesame Workshop strictly follows the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of program participants from exploitation and to clarify the responsibilities of Sesame Workshop staff, consultants, visitors to the program and partner organization, and the standards of behavior expected from them. Pay Transparency Policy Statement : As a federal contractor, Sesame Workshop follows Pay Transparency and non-discrimination provisions as guided by the U.S. Department of Labor.
$60k-78k yearly est. 60d+ ago
Data Architect
Smile Train 4.6
Smile Train job in New York, NY
Smile Train is changing the world one smile at a time. Our goal is to transform the lives of every person affected by a cleft lip or palate. We train and support local doctors and medical professionals to provide beneﬁciaries with free, life-changing, comprehensive cleft treatment. Our sustainable model has enabled us to help with over 2 million surgeries in 90+ countries, and we're just getting started. We are truly changing the world with one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is comprised of creative and highly motivated individuals working to make a positive impact. Join us! Reports to: Senior Vice President, Technology, Data, & Innovation Role Summary The Data Architect designs and governs Smile Train's enterprise data architecture and data platform to ensure data is trusted, well-modeled, secure, and ready for analytics and AI. This role supports Smile Train Express (STX), our patient health records platform, by defining canonical models, integration patterns, and semantic layers that enable consistent reporting, self-service analytics, and responsible AI use cases. Key contributor to Smile Train's Data & AI future-state architecture, including ELT-first ingestion, tiered Lakehouse storage, governance/security by design, and governed BI/semantic consumption. Accountability (What You'll Be Accountable For) A clear, adopted target-state enterprise data architecture aligned to Smile Train's Data & AI roadmap and the future state architecture design. Canonical enterprise data models and shared definitions (business glossary) for core entities, metrics, reference data, and STX-aligned domains. A governed, secure, and compliant data foundation (role-based access policies, encryption/masking, retention, auditability). Operationalized metadata, lineage, and documentation so data is discoverable, understandable, and reusable across teams. Measurable improvements in data quality (accuracy, completeness, timeliness) through defined rules, monitoring, and root-cause remediation. Durable integration patterns and data contracts between STX and enterprise systems that reduce duplication and support a single source of truth. Reference architectures and reusable patterns that accelerate delivery and reduce technical debt across the data platform lifecycle. Key Responsibilities Architecture & Design Design end-to-end enterprise data architecture spanning ingestion, storage, processing, semantic layer, and consumption to support analytics and AI. Translate business requirements into conceptual, logical, and physical data models; define conformed dimensions and subject-area data products. Define canonical models and interoperability patterns that connect STX and other enterprise systems and enable cross-department reporting. Ensure solutions align with enterprise architecture principles, roadmaps, and the Data & AI future state architecture (automation-first, tiered storage, governed access). Standards, Governance & Quality Establish and maintain data modeling, naming, and metadata standards; partner with governance stakeholders to implement catalog, glossary, lineage, and data quality rules. Define and enforce security, privacy, and access control standards (PII/PHI handling, masking, encryption, role-based policies). Create and maintain methods to track data quality, completeness, redundancy, and improvement; support remediation planning and execution. Create strategies for backup, disaster recovery, business continuity, and archiving as required by platform and compliance needs. Delivery & Technical Leadership Provide architectural guidance to engineers on ELT/ETL pipelines, performance optimization, and scalable patterns for batch and (as-needed) streaming. Create reference architectures and reusable templates (ingestion patterns, lakehouse/medallion patterns, semantic layer conventions, data product blueprints). Conduct design and architecture reviews; help troubleshoot complex data issues and performance bottlenecks. Partner with product and program leaders to prioritize technical debt, refactoring, and platform enhancements. Collaboration & Stakeholder Management Partner with stakeholders across Programs, Fundraising, Finance, Technology, and Operations to understand information needs and critical KPIs. Communicate architectural concepts in clear, business-friendly language and drive adoption of standards and shared definitions. Collaborate with vendors and implementation partners to select and implement tools and services that meet Smile Train goals. Documentation & Continuous Improvement Maintain current and accurate documentation of enterprise data models, data flows, lineage, and data contracts. Evaluate tools and modern practices that improve scalability and speed (e.g., semantic layer enablement, metadata-driven frameworks, domain data products). Identify opportunities for data reuse, migration, consolidation, and retirement of legacy processes. Qualifications Bachelor's degree in Computer Science, Information Systems, Data Engineering, Data Science, Statistics, Engineering, or related field (or equivalent experience). 7+ years of experience in data engineering, data warehousing, BI, or data architecture, with 3+ years in a lead/architect role (preferred). Proven expertise in data modeling (3NF, dimensional/star schema, semantic models; Data Vault a plus). Strong SQL skills and experience designing enterprise data platforms for analytics; experience with cloud platforms (AWS/Azure/GCP) preferred. Experience with metadata management, lineage, governance, and data quality practices; familiarity with catalog/governance tools is a plus. Strong understanding of security and privacy concepts (encryption, masking, roles, PII/PHI handling) and global privacy requirements. Excellent communication and stakeholder management skills; able to balance strategy with hands-on problem solving. Nice to Have Patient record/EHR platforms or distributed partner ecosystems AI/ML data design (feature-ready datasets, monitoring/drift) Semantic layer & metrics governance tools (e.g., Looker, AtScale, dbt, Cube) Data platform modernization/migrations (including archiving) Team supervision/management experience Why You'll Love Working Here Comprehensive health, pharmacy, dental, and vision coverage 403(b) retirement plan with employer match Generous PTO, holidays, and sick time Paid parental leave and family care benefits Annual professional development stipend Hybrid work flexibility from our Midtown Manhattan office Application Process Smile Train is an equal opportunity employer committed to inclusive hiring and dedicated to diversity in our work and staff. To apply, please complete the application online and include your CV and a cover letter explaining why you are a good fit.
$88k-122k yearly est. 46d ago
Coordinator, Communications & Public Affairs
Sesame Workshop 4.2
New York, NY job
Sesame Workshop is looking for a Coordinator, Communications and Public Affairs. The Coordinator, Communications and Public Affairs plays a vital part in amplifying Sesame Workshop's mission and storytelling-through both internal communications and speaking engagements. The ideal candidate will thrive at the intersection of logistics and messaging, helping build meaningful internal connections across the organization and supporting Sesame spokespeople as they share our work with the world. From supporting organization-wide meetings and communications to coordinating high-profile speaking opportunities, this role offers a unique opportunity to help shape how we tell our story-inside and out. This role sits within the Communications & Public Affairs team and reports to the Senior Director, Communications and Public Affairs. Responsibilities Support Internal Communications: Serve as the primary administrator and point of contact for internal platforms such as the intranet, lobby screens, and email calendars. Collaborate on internal newsletters and content. Coordinate Employee Gatherings: Provide end-to-end support for internal events, ensuring a smooth and engaging experience for staff attendees Support Org-wide Rollouts and Change Initiatives: Craft clear, accessible content around organizational updates and contribute to the strategy and rollout of any refreshed platforms or new initiatives. Identify and Help Secure Strategic Speaking Opportunities: Support the Speakers Bureau by fielding inbound requests and proactively conducting outreach and research to identify conferences, summits, and convenings aligned with the Workshop's mission and goals. Conduct intake calls to capture the details of speaking opportunities and draft notes to summarize information; assess value of opportunities and make thoughtful recommendations. Coordinate and Execute Speaking Engagements: Coordinate end-to-end logistics for speaking opportunities, facilitating communication between internal teams, speakers, and event hosts to ensure seamless execution of all planned engagements. Develop Briefings and Legal Agreements: Prepare briefing documents and supporting materials including talking points and any necessary legal agreements or clip licenses. Support Executive Social Media strategy: Maintain and update leadership social calendar in coordination with Senior Editorial Director. Administrative Support: Maintain records tracking Speakers Bureau activity and library of talking points and presentation materials. Draft budget estimates, coordinate invoices and payment, and provide other administrative support for the Communications Team, as needed. Collaborate across departments to advance speaking engagement and internal communications efforts. Partner with teams such as PR & Events, Revenue, People & Culture, Audience Development, Brand Creative, Finance, and more to ensure alignment on communications, logistics, and strategy. Coordinate with the Legal department to prepare speaker agreements and permission letters, ensuring the protection of Sesame Workshop's representatives and intellectual property. Represent Sesame Workshop and its speakers externally, building strong relationships with a wide variety of partners including conference organizers and event booker Must have include: 1+ years of experience in event planning, office administration, and/or communications preferred Bachelors Degree preferred Excellent written and verbal communication skills, with the ability to synthesize information clearly and concisely Highly organized with exceptional attention to detail and follow-through Able to juggle multiple projects and meet deadlines while staying collaborative and calm under pressure Takes initiative, brings creative ideas to the table, and knows when to ask questions Experienced in putting together polished materials like briefs, agendas, and reports Confident working with people at all levels, both inside and outside the organization Brings a positive attitude and a team-first mindset to everything you do Relationship-builder and strong team player with well-developed people skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Coupa, AirTable, or Axios email platform a plus. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
$46k-67k yearly est. 43d ago
Systems Engineer
Smile Train 4.6
Smile Train job in New York, NY
Work Mode/Location: Hybrid (2 Days in-office required, 9am - 5pm) / Midtown, New York Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we're just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us! The Role The Systems Engineer is responsible for supporting and maintaining Smile Train's hybrid infrastructure environment, including on-premises systems and cloud services. This role focuses on reliable operations, security best practices, and effective collaboration with an external Managed Service Provider (MSP), while also providing escalated technical support for end users. You will work closely with end users, technical and data teams, and business owners to ensure that infrastructure and core systems reliably support Smile Train's Patient Management System, web platforms, data teams, and CRM systems. This is a hands-on role well-suited for someone who enjoys problem solving, operational ownership, and working in a mission-driven organization. What You'll Do • Work directly with business owners to understand operational needs and translate them into technical solutions • Support end-user technologies including identity access, devices, connectivity, and productivity tools • Provide escalated technical support for end users, partnering with the Service Desk and MSP as needed • Support and maintain on-premises servers, cloud infrastructure, and core systems • Coordinate daily infrastructure operations with a Managed Service Provider • Monitor system health, performance, and capacity; respond to incidents and service issues • Perform routine maintenance including patching, updates, and backups • Support networking and connectivity (LAN, WAN, VPN, cloud networking) • Apply cybersecurity best practices such as secure configurations, access controls, and vulnerability remediation • Assist with troubleshooting issues affecting applications, platforms, and end users • Maintain clear documentation, runbooks, and system configurations • Collaborate with internal teams and vendors to support reliable, secure technology services What You Bring Required Qualifications • 4-6 years of experience in systems engineering, systems administration, or infrastructure support roles • Experience supporting hybrid environments (on-premises and cloud) • Working knowledge of Windows and/or Linux server administration • Familiarity with cloud platforms (AWS, Azure, or similar) • Basic to intermediate understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VPNs) • Demonstrated security awareness in day-to-day system administration • Strong troubleshooting, organizational, and communication skills • Ability to work independently while coordinating with external service providers Nice to Have • Experience working with or alongside a Managed Service Provider (MSP) • Exposure to patient management systems, EHRs, or regulated platforms • Scripting or automation experience (PowerShell, Bash, Python) • Experience in a nonprofit or mission-driven organization Certifications (A Plus) • Microsoft Certified: Azure Administrator Associate or Azure Infrastructure Solutions • AWS Certified SysOps Administrator - Associate • AWS Certified Solutions Architect - Associate • Certified Information Systems Security Professional (CISSP) or Associate of (ISC)² • Certified Cloud Security Professional (CCSP) • CompTIA Security+ or equivalent hands-on security experience • VMware Certified Professional (VCP) or equivalent virtualization certification • ITIL Foundation or ITIL 4 Managing Professional Accountability Expectations: Ownership of Outcomes: Take full responsibility for one's own performance, ensuring alignment with Smile Train's mission and objectives. Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment. Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range: $120,000 - $130,000 Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
$120k-130k yearly 4d ago
Director, Communications and Public Affairs
Sesame Workshop 4.2
New York, NY job
Sesame Workshop is looking for a Director, Communications and Public Affairs. The Director, Communications and Public Affairs plays a vital part in amplifying Sesame Workshop's mission and storytelling-through both external and internal communications. The ideal candidate is a strategic, thoughtful communicator, and exceptional writer who can elevate executive visibility and thought leadership. The Director will lead high-level speaking and earned media opportunities for leadership, pursue award recognition that showcases our impact, and support internal communications that strengthen alignment across the organization. This role is part of the Communications & Public Affairs team and reports to the Senior Director, Communications & Public Affairs. Primary Responsibilities: Identify and secure strategic opportunities: Research, pitch, vet, and secure earned media and speaking opportunities for senior leaders that advance Sesame Workshop's thought leadership and global impact. Run point on speaking opportunities and relevant media interviews, ensuring seamless coordination between internal teams, executives, event organizers, and/or media contacts. Manage all aspects of engagements from preparation through execution; craft comprehensive briefing documents, draft and maintain speaker set pieces and talking points, and run prep sessions to ensure leaders are fully prepared and positioned for success. Manage end-to-end logistics, including scheduling, legal agreements, clip licenses, and other support tasks for events or media engagements. Manage Speakers Bureau Inbox and outreach: Field and vet inbound requests and actively research and pitch conferences, summits, and convenings aligned with organizational goals. Manage senior leadership presence on social platforms, with a focus on developing and executing a thought leadership strategy on LinkedIn and other relevant channels in partnership with the Workshop's Audience Development team. Support internal communications: Contribute to internal communications initiatives, including planning and execution of staff events and All Staff communications. Review materials to ensure clarity, consistency, and alignment with organizational priorities. Manage Awards and Recognitions: Manage submissions for media awards and lists and identify new mission-aligned opportunities. Conduct research to discover relevant recognitions, evaluate eligibility, and partner with internal stakeholders to gather materials, ensure accurate submissions, and maximize visibility and impact. Partner closely with the PR & Publicity and Events teams, along with teams such as Revenue, People & Culture, Audience Development, and more to ensure alignment on communications, logistics, and strategy. Represent Sesame Workshop and its speakers externally, building strong relationships with a wide variety of partners including media, conference organizers, and event bookers. Minimum Qualifications Required: 8+ years in Executive Communications, PR, or Strategic Communications; Internal Communications experience a strong plus Bachelors Degree preferred Exceptional writing and editing skills, with demonstrated ability to create clear, compelling content for senior leaders. Strong experience preparing executives for high-profile engagements, including panels, keynotes, and media opportunities. Highly organized, proactive, and able to manage multiple complex projects simultaneously. Confident working with people at all levels, both inside and outside the organization Relationship-builder and strong team player with well-developed people skills Experience in nonprofit, media, education, or purpose-driven organizations is a plus. About Sesame Workshop: Sesame Workshop is the global nonprofit behind Sesame Street and so much more. For over 50 years, we have worked at the intersection of education, media, and research, creating joyful experiences that enrich minds and expand hearts, all in service of empowering each generation to build a better world. Our beloved characters, iconic shows, outreach in communities, and more bring playful early learning to families in more than 190 countries and advance our mission to help children everywhere grow smarter, stronger, and kinder. Learn more at ************** and follow Sesame Workshop on Instagram, TikTok, Facebook, and X. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
$103k-138k yearly est. 3d ago
Senior Director, Major Gifts
Sesame Workshop 4.2
New York, NY job
Sesame Workshop is looking for a Senior Director, Major Gifts. The Revenue and Philanthropy Department is a major contributor to Sesame Workshop's $150 million annual budget and works closely with our Distribution team and International Offices to advance the organization's broader revenue goals. Sesame Workshop sees a significant growth opportunity in the Major Gifts and Planned Giving space and is building a team to unlock this potential. The Sr. Director of Major Gifts role will be a critical part of this new team, helping to establish the business processes and build the donor relationships that bring it to life. The Senior Director, Major Gifts is a key senior-level frontline fundraiser responsible for securing significant philanthropic support to advance Sesame Workshop's mission. Reporting to the Vice President of Major Gifts, this position drives the development and execution of major gift strategies for a portfolio that includes high-net-worth individual donors and family foundations. The Senior Director will provide strategic fundraising execution, manage relationships, oversee written communication, and contribute to the overall success of the Major Gifts program. Responsibilities Portfolio management: Manage and grow a portfolio of 75-125 high-capacity individual donors and family foundation prospects, with a focus on cultivating, soliciting, and stewarding gifts at the $100,000+ level. Fundraising strategy: Develop and execute comprehensive, individualized moves management strategies for donors in the portfolio, from identification and qualification to solicitation and stewardship. High-level solicitation: Personally solicit and secure major and principal gifts by crafting compelling proposals and presentations that align donor and family foundation interests with Sesame Workshop's funding priorities. Proposal writing and reporting: Lead the preparation of high-quality proposals and grant reports for family foundations within the portfolio, synthesizing complex programmatic information into clear, compelling, and compliant narratives. Strategic collaboration: Work closely with the Vice President of Major Gifts, the Executive Team, and Board members to facilitate and support high-level donor and foundation engagement. Team mentorship: Provide informal coaching and guidance to other Major Gift Officers (MGOs), sharing expertise and modeling best practices in donor and family foundation engagement. Prospect identification: Partner with the Director of Research to proactively identify new major gift and family foundation prospects, leveraging AI-powered insights to expand the pipeline. Events & visibility: Participate in donor and foundation cultivation events, program showcases, and other strategic gatherings to build relationships and move prospects through the pipeline. CRM management: Ensure accurate records of all donor and foundation interactions, proposals, and gift statuses within the Salesforce CRM, in partnership with the Revenue Operations team. Programmatic knowledge: Develop and maintain a deep knowledge of Sesame Workshop's programs, priorities, and global impact to effectively articulate the case for support to all funders. Qualifications Bachelor's degree required; advanced degree or CFRE preferred. 10+ years of progressively responsible experience in major gift fundraising, with a demonstrated track record of closing six- and seven-figure gifts from both individuals and family foundations. Proven expertise in cultivating, soliciting, and stewarding high-net-worth individuals and family foundations. Exceptional proposal writing, reporting, and communication skills, with the ability to engage a diverse range of stakeholders. High proficiency in using CRM systems for fundraising, preferably Salesforce. Ability to travel regularly for donor and foundation meetings and events. Deeply committed to the mission of Sesame Workshop and its global impact. Nice to have: Experience in media, social impact, and early childhood development fundraising is strongly preferred. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
$121k-180k yearly est. 37d ago
Manager, Stewardship
Smile Train 4.6
Smile Train job in New York, NY
Job DescriptionSalary: $75k-$80k Title:Manager, Stewardship Classification:Exempt Smile Trainis changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support local doctors and medical professionals to provide beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to support over 2 million surgeries in 80+ countries and were just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is comprised of creative and highly motivated individuals working to make a positive impact. Join us! The Manager, Stewardship at Smile Train, will lead strategic donor engagement initiatives to strengthen relationships and drive long-term philanthropic support. This role is responsible for designing and implementing comprehensive stewardship strategies across all giving levels, creating impactful donor communications, and managing bi-annual impact reporting. The Manager will collaborate closely with Development, Communications, and Program teams to deliver personalized donor experiences, oversee data integrity in Salesforce, and analyze performance metrics to inform future strategies. This full-time, hybrid position based in New York City (in office 2x per week) requires strong project management skills, CRM proficiency, and a deep understanding of the donor lifecycle. Summary/Objective:We are looking for someone who brings: Extensive experience in donor stewardship and development, ideally within a large nonprofit organization. A strategic understanding of the donor lifecycleand how stewardship drives retention, upgrades, and long-term engagement. Strong analytical and organizational skills, with the ability to manage complex projects and lead cross-functional teams. Expertise in segmented donor communications, impact reporting, and personalized stewardship plans. Proficiency in CRM systems (Salesforce preferred)and project management tools like Asana. A collaborative mindset, capable of working across Development, Communications, and Marketing to deliver high-impact donor experiences. Supervisory Responsibilities:No Travel:20-25% Key Responsibilities As the Stewardship Manager, you will serve as a strategic partner across the Development team, leading donor engagement initiatives that support Smile Trains work and revenue goals. You will be responsible for designing and executing stewardship strategies that align with the donor lifecycle and enhance retention across all giving levels and revenue streamsincluding Major Gifts, Mid-Level Giving, Planned Giving, and Corporate & Foundation partnerships. Strategic Stewardship & Donor Engagement Lead the development and implementation of comprehensive stewardship strategies tailored to donor segments and giving levels. Collaborate with Development team leads to build personalized stewardship plans for high-value donors, including major gift prospects and planned giving supporters. Create donor-centric materials and experiences that celebrate philanthropy and deepen donor connection to Smile Trains impact. Communications & Impact Reporting Develop and manage the production of bi-annual impact reports and customized donor communications. Partner with Communications and Direct Marketing teams to ensure consistent, targeted messaging across all high-value audiences. Oversee the creation of cultivation content (i.e., donor letters, blogs, donor stories) that reflects Smile Trains impact and values. Project & Data Management Utilize Asana and Salesforce to manage stewardship workflows, timelines, and donor touchpoints. Serve as the primary liaison with the database team to ensure data integrity and accurate tracking of stewardship activities. Analyze performance metrics to evaluate the effectiveness of stewardship efforts and inform future strategy. Event Support & Donor Experiences Support donor cultivation events by managing pre- and post-event communications, logistics, and onsite engagement. Coordinate with internal teams to deliver seamless donor experiences across virtual and in-person events. Cross-Functional Collaboration Work closely with Major Gifts, Mid-Level, Planned Giving, and Corporate/Foundation teams to align stewardship with fundraising goals. Maintain and execute stewardship benefits grid to ensure donors receive appropriate recognition and engagement based on giving level. Identify new opportunities for donor engagement, including personalized outreach, site visits, and storytelling initiatives Experience and Expertise We are seeking a strategic, detail-oriented professional with nonprofit fundraising experience and a proven track record in donor stewardship. The ideal candidate will bring a deep understanding of the donor lifecycle and how thoughtful engagement drives long-term philanthropic support across diverse revenue streams. Required Qualifications Exceptional communication skillsboth written and verbalwith the ability to craft compelling donor narratives and impact-driven messaging. Advanced project management expertise, with a demonstrated ability to lead complex, multi-stakeholder initiatives from concept to execution. Proficiency in Microsoft Office Suite and Asana(or other project management tools), with strong organizational and time management skills. Robust CRM experience, preferably with Salesforce or Raisers Edge, including data analysis and donor segmentation. Bachelors degreein philanthropy, marketing, communications, nonprofit management, or a related fieldor equivalent professional experience. Minimum 35 years of experiencein a fundraising or nonprofit development role, ideally within a large, mission-driven organization. Experience developing high-impact collateralfor major donors, corporate partners, and foundations across print and digital platforms. Strong interpersonal skills, with the ability to manage sensitive donor relationships and collaborate across departments. Self-starter with a strategic mindset, capable of working independently while driving team-wide initiatives. Detail-oriented and analytical, with a passion for continuous improvement and data-informed decision-making. Collaborative team player, with a positive attitude and a sense of humor. Preferred Qualifications Experience working in alarge, complex nonprofit organization, with a preference for candidates who have worked in healthcare systems and higher education development environments. Familiarity with major gift, mid-level, planned giving, and corporate/foundation fundraising strategies. Deep understanding of donor lifecycle management and how stewardship supports donor retention and growth. Experience working with cross-functional teams. Education Bachelor's degree or relevant work experience. Smile Train Leadership Accountability Expectations Take full ownership of my role as a leader at Smile Train. Operate with a one organization mindset. Think strategically and balance a short and long-term perspective. Be respectful and professional in every interaction. Engage in healthy debate to drive the best possible result. Recognize and develop my staff and team. Compensation Range $75,000 - $80,000 Annually Application Process All applicants must submit a cover letter and resume. Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV and a cover letter explaining why you would be a good fit for Smile Train and this role. Only those that provide a cover letter as directed will be considered. We encourage interested applicants to apply as soon as possible. Application Information Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible
$75k-80k yearly 11d ago
Vice President, Communications
Smile Train 4.6
Smile Train job in New York, NY
Classification: Exempt Smile Train is the world's leading cleft focused organization. Our goal is to transform the lives of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our patients with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach more than 2 million children in 90+ countries in the past 25 years, and we still feel like we've just started. We are truly changing the world one smile at a time! Make a Difference! As Smile Train's communications strategy leader, the Vice President will serve as a collaborative and visionary executive, combining strategic insight, high emotional intelligence, and thought leadership to advance Smile Train's global vision. This leader will be a passionate advocate for Smile Train's purpose - to empower local medical professionals and create sustainable, long-term solutions for children and families affected by clefts around the world. In close collaboration with Smile Train's Executive Leadership Team, the Vice President will provide strategic direction and full accountability for a comprehensive, purpose-driven communications strategy that elevates the organization's global voice and inspires philanthropic engagement. Through communications excellence and creative storytelling, this leader will bring Smile Train's vision - and the many powerful stories of its programs, partners, and patients - to life in ways that strengthen connection, elevate understanding, and expand global impact. Leading a high-performing team of communications professionals, the Vice President will foster a culture of accountability, collaboration, innovation, and excellence. Working across Smile Train's global footprint, this leader will ensure that communications not only reflect Smile Train's collective purpose but also reinforce its standing as the world's leading voice for cleft care, sustainability, and global health equity. Key Responsibilities Strategic Leadership Develop a deep understanding of Smile Train's vision, purpose, and strategic priorities to ensure alignment in all communications efforts. Support fundraising initiatives and amplify programmatic impacts. Design and implement a communications strategy that effectively supports Smile Train's organizational goals and amplifies its impact. Serve as a leader and spokesperson for Smile Train, representing the organization across various platforms and engagements. Strengthen and evolve Smile Train's brand to highlight its sustainable model in cleft care and far-reaching global impact. Ensure seamless integration of strategic communications across all key audiences, including donors and supporters, programmatic partners, global stakeholders, and Smile Train's internal team and global Boards. Management, Accountability, Culture Lead and inspire a high-performing global Communications team across public and media relations, social media, editorial, creative, content strategy, and organizational and internal communications. Recruit, develop, and retain top talent while fostering continuous growth and innovation. Build a culture of collaboration, mutual respect, ownership, transparency, and accountability. Empower team members with clear direction, resources, and autonomy to excel. Encouraging an organization mindset. Set and manage clear goals and metrics aligned with Smile Train's strategic priorities. Drive operational excellence through efficient, transparent systems and workflows. Strengthen cross-department team collaboration with Fundraising, Programs, and Operations. Address team and departmental challenges promptly and fairly, maintaining morale and alignment with Smile Train's values, encouraging a one-organization mindset. Model integrity, ownership, and results-driven leadership that advances organizational purpose. Communicate openly and take ownership to build trust, clarity, and alignment across teams. Recognize success and deliver constructive, empathetic feedback to promote and create team and organizational oneness. Brand and Communications Management Refine and elevate Smile Train's global brand identity through powerful storytelling that deepens awareness, credibility, and philanthropic engagement. Lead integrated, results-driven communications in close partnership with Smile Train's Development team to craft compelling narratives that inspire giving and strengthen donor and supporter connections. Build strong, collaborative relationships across departments and global teams to ensure consistent messaging and shared success. Oversee the strategic alignment of digital, media, and content initiatives that advance Smile Train's purpose and visibility. Optimize storytelling across programs and regions, ensuring communications assets are effectively leveraged to engage stakeholders worldwide. Champion innovation and creativity in content, campaigns, and media strategy to amplify Smile Train's global voice and influence. Oversee Public Relations Develop and ensure the execution of effective communication and media relations strategies Conduct ongoing media outreach to the press to generate awareness and publish timely news through press release development, media pitches, media alerts, op-eds, etc. Oversee public relations strategy and media vendor partnerships, ensuring agencies and align with Smile Train's goals, brand voice, and strategic priorities. Oversee social media content, campaigns, and strategy to enhance engagement, grow reach, and strengthen Smile Train's brand presence across all platforms. Thought Leadership The Vice President will serve as a key thought leader and strategic voice for Smile Train-translating our purpose, expertise, and global impact into compelling narratives that shape industry conversations and inspire philanthropic partnership. Elevate Smile Train's visibility and influence through clear, authentic communication that positions the organization as the definitive authority in comprehensive cleft care and global health innovation. Guide the development of thought leadership content, speeches, and public engagements for senior executives, this role will ensure Smile Train's story resonates across diverse audiences-from global partners to media to donors. Global Advocacy and Collaboration Serve as a visible and respected global ambassador for Smile Train. Lead the development of high-impact communications campaigns that drive press coverage, social awareness, and programmatic and fundraising success. Foster opportunities for stakeholders to engage and share feedback, ensuring consistent integration of diverse perspectives into communications strategies. Candidate Profile The ideal candidate is a seasoned communications leader with a proven ability to develop and execute global strategies and inspire teams. Key qualifications include: Experience and Expertise Ten years or more of significant experience in global communications leadership, ideally in a non-profit or public health context, but not mandatory. Proven ability to create and execute comprehensive, impact-driven communications strategies. Exceptional written, verbal, and interpersonal communication skills. Demonstrated success in expanding and strengthening an organization's brand on a global scale. Must have led teams of five or more communication professionals. Advanced facilitation skills for collaboration across diverse teams and audiences. International experience. Experience in team leadership roles, such as VP, SVP, Head of CCO, etc. Personal Attributes Must demonstrate a track record of the ability to build and maintain effective working relationships with colleagues and staff at all levels. Passion for Smile Train's purpose and values. Strategic thinker with a balance of big-picture vision and detail-oriented execution. An inclusive leader with strong emotional intelligence, political savvy, and negotiation skills. Experience living and working in an international context is a plus Education Bachelor's degree required, advanced degree preferred. Compensation Salary Range: $150,000 to $180,000 Why You'll Love Working Here! We've got you covered - Comprehensive health, pharmacy, dental, and vision coverage Plan for your future - 401k retirement plan with employer match Rest and recharge - generous PTO allotment, holidays, and sick time Family Matters - paid parental leave and family care benefits so you can focus on what matters most Learn and Grow - annual professional development stipend to keep your skills growing Work your way - Hybrid work flexibility out of our conveniently located Midtown Manhattan office Travel the world - opportunities for domestic and international travel to work with international colleagues and programs and see our impact in action Application Process Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV and a cover letter explaining why you would be a good fit for Smile Train and this role. Only those who provide a cover letter as directed will be considered. We encourage interested applicants to submit their applications as soon as possible. .
$150k-180k yearly 60d+ ago

Smile Train jobs in New York, NY - 22 jobs

Vice President, Communications

Manager, Stewardship

Coordinator, Global Themed Entertainment

Junior Accountant, Program Accounting

Associate, Education and Training

Data Architect

Coordinator, Communications & Public Affairs

Director, Communications and Public Affairs

Systems Engineer

Senior Director, Major Gifts

Vice President, Business Development & Growth Strategy

Associate, Education and Training

Coordinator, Global Themed Entertainment

Data Architect

Coordinator, Communications & Public Affairs

Systems Engineer

Director, Communications and Public Affairs

Senior Director, Major Gifts

Manager, Stewardship

Vice President, Communications

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