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What does a social services supervisor do?

Updated January 8, 2025
7 min read
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Social services supervisor responsibilities

Here are examples of responsibilities from real social services supervisor resumes:

  • Collaborate with partners including public and private agencies to achieve permanency for children.
  • Interpret Medicaid and Medicare policies and procedures.
  • Complete Medicaid billing tickets providing accurate codes for services provide.
  • Coordinate admissions of active duty service members and veterans to the inpatient rehabilitation/medical unit after suffering a new spinal cord injury.
  • Transport consumers to treatment team meeting for ISP.

Social services supervisor skills and personality traits

We calculated that 27% of Social Services Supervisors are proficient in Social Work, Mental Health, and Community Resources. They’re also known for soft skills such as Compassion, Time-management skills, and Communication skills.

We break down the percentage of Social Services Supervisors that have these skills listed on their resume here:

  • Social Work, 27%

    Participated in management meetings regarding discharge planning and monitored consults to ensure compliance of services provided by Social Work Service.

  • Mental Health, 9%

    Provide holistic and comprehensive case management services to individuals with Mental Health, Mental Retardation and Developmental Disabilities.

  • Community Resources, 5%

    Developed a treatment plan involving family, significant others and community resources and agencies.

  • Crisis Intervention, 5%

    Conduct individual/group/family psychotherapy, crisis intervention, assisting administration with case status with detainees from Chrome Detention Center.

  • Substance Abuse, 4%

    Included were adult substance abusers, divorcees, depressed workers, victims of sexual abuse and suicidal persons.

  • Clinical Supervision, 4%

    Provide clinical supervision and administrative oversight.

Common skills that a social services supervisor uses to do their job include "social work," "mental health," and "community resources." You can find details on the most important social services supervisor responsibilities below.

Compassion. The most essential soft skill for a social services supervisor to carry out their responsibilities is compassion. This skill is important for the role because "social and human service assistants often work with people who are in stressful and difficult situations." Additionally, a social services supervisor resume shows how their duties depend on compassion: "demonstrated respect and compassion in every interaction. "

Time-management skills. Many social services supervisor duties rely on time-management skills. "social and human service assistants often work with many clients," so a social services supervisor will need this skill often in their role. This resume example is just one of many ways social services supervisor responsibilities rely on time-management skills: "maintained a caseload of 30-75 patients, working under strict deadlines. "

Communication skills. This is an important skill for social services supervisors to perform their duties. For an example of how social services supervisor responsibilities depend on this skill, consider that "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a social services supervisor: "provide consistent communication to members of multidisciplinary teams such as children's advocacy center and local law enforcement. ".

Interpersonal skills. A big part of what social services supervisors do relies on "interpersonal skills." You can see how essential it is to social services supervisor responsibilities because "social and human service assistants must make their clients feel comfortable discussing sensitive issues." Here's an example of how this skill is used from a resume that represents typical social services supervisor tasks: "carried a case load of 10-15 patients, managed crisis laden environment with strong interpersonal and organizational skills. "

Organizational skills. Another crucial skill for a social services supervisor to carry out their responsibilities is "organizational skills." A big part of what social services supervisors relies on this skill, since "social and human service assistants must often complete lots of paperwork and work with many different clients." How this skill relates to social services supervisor duties can be seen in an example from a social services supervisor resume snippet: "coordinated improvement in the departmental unit and the organizational system to benefit patient care. "

Problem-solving skills. While "problem-solving skills" is last on this skills list, don't underestimate its importance to social services supervisor responsibilities. Much of what a social services supervisor does relies on this skill, seeing as "social and human service assistants help clients find solutions to their problems." Here is a resume example of how this skill is used in the everyday duties of social services supervisors: "facilitated a conflict resolution and mental health awareness group. "

All social services supervisor skills

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Compare different social services supervisors

Social services supervisor vs. Coordinator

Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.

We looked at the average social services supervisor salary and compared it with the wages of a coordinator. Generally speaking, coordinators are paid $17,223 lower than social services supervisors per year.While their salaries may differ, the common ground between social services supervisors and coordinators are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like community resources, medicaid, and technical assistance.

These skill sets are where the common ground ends though. The responsibilities of a social services supervisor are more likely to require skills like "social work," "mental health," "crisis intervention," and "substance abuse." On the other hand, a job as a coordinator requires skills like "customer service," "patients," "excellent organizational," and "data entry." As you can see, what employees do in each career varies considerably.

Coordinators earn the highest salaries when working in the technology industry, with an average yearly salary of $51,731. On the other hand, social services supervisors are paid more in the finance industry with an average salary of $58,556.The education levels that coordinators earn slightly differ from social services supervisors. In particular, coordinators are 22.6% less likely to graduate with a Master's Degree than a social services supervisor. Additionally, they're 0.5% more likely to earn a Doctoral Degree.

Social services supervisor vs. Resident

A resident, often known as a resident physician, is a medical doctor who just graduated from medical school and pursued the residency program for further training. Residents work with health care team members to provide direct medical care by diagnosing medical problems and devising appropriate treatment plans. Depending on their medical specialty and training, residents may assist in performing surgeries to patients but are supervised by senior residents and physicians. Residents must also have an in-depth understanding of ethical, socioeconomic, and medical-legal issues surrounding patient care.

Resident positions earn higher pay than social services supervisor roles. They earn a $1,767 higher salary than social services supervisors per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both social services supervisors and residents have skills such as "mental health," "crisis intervention," and "substance abuse. "

Each career also uses different skills, according to real social services supervisor resumes. While social services supervisor responsibilities can utilize skills like "social work," "community resources," "clinical supervision," and "msw," residents use skills like "home health," "patients," "rehabilitation," and "customer service."

Residents may earn a higher salary than social services supervisors, but residents earn the most pay in the non profits industry with an average salary of $67,437. On the other hand, social services supervisors receive higher pay in the finance industry, where they earn an average salary of $58,556.Average education levels between the two professions vary. Residents tend to reach lower levels of education than social services supervisors. In fact, they're 23.6% less likely to graduate with a Master's Degree and 0.5% more likely to earn a Doctoral Degree.

Social services supervisor vs. Program coordinator

Program coordinators are mid-level employees who are assigned to work on a program of a specific department. They handle the communications between their department and any other department that they may need to collaborate with. They coordinate action plans and activities to ensure that the departments are aligned. They are present during the planning stage for the program so that they will be familiar with action items. They are directly involved in the implementation by liaising with the involved departments. Program coordinators should have good communication skills, interpersonal skills, and organization skills.

An average program coordinator eans a lower salary compared to the average salary of social services supervisors. The difference in salaries amounts to program coordinators earning a $13,754 lower average salary than social services supervisors.social services supervisors and program coordinators both have job responsibilities that require similar skill sets. These similarities include skills such as "social work," "mental health," and "community resources," but they differ when it comes to other required skills.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a social services supervisor is likely to be skilled in "clinical supervision," "msw," "discharge planning," and "performance evaluations," while a typical program coordinator is skilled in "customer service," "patients," "powerpoint," and "excellent organizational."

Program coordinators make a very good living in the government industry with an average annual salary of $51,387. On the other hand, social services supervisors are paid the highest salary in the finance industry, with average annual pay of $58,556.Most program coordinators achieve a lower degree level compared to social services supervisors. For example, they're 15.5% less likely to graduate with a Master's Degree, and 0.8% less likely to earn a Doctoral Degree.

Social services supervisor vs. Resident assistant

Resident assistants help manage peers or younger students who live in a particular residence hall on campus. They are usually in charge of welcoming fellow students, providing residence hall tours, and helping students cope with their new environment. To help students become more at ease with their environment, resident assistants usually act as buddies. They answer inquiries that the students may have and act as the bridge between the students and the residence hall management. They assist with administrative activities in the residence hall, such as handing out forms for students and ensuring documents are correctly filled out.

Resident assistants typically earn lower pay than social services supervisors. On average, resident assistants earn a $28,851 lower salary per year.Each job also requires different skills to carry out their responsibilities. A social services supervisor uses "social work," "mental health," "community resources," and "substance abuse." Resident assistants are more likely to have duties that require skills in "home health," "cpr," "vital signs," and "residential life. "In general, resident assistants earn the most working in the education industry, with an average salary of $30,623. The highest-paying industry for a social services supervisor is the finance industry.The average resume of resident assistants showed that they earn lower levels of education compared to social services supervisors. So much so that theyacirc;euro;trade;re 28.8% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.1%.

Types of social services supervisor

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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