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SBM Management Services jobs in Elgin, IL

- 43 jobs
  • Custodian

    SBM Management 4.2company rating

    SBM Management job in Hoffman Estates, IL

    The Custodian is responsible for the cleanliness and sanitation of all areas assigned. We are searching for a hardworking dependable individual to join the team as our company continues to grow! We have an immediate opening for a custodian that wants to deliver exceptional customer satisfaction. We are looking for custodial members that have strong customer service skills and can work successfully with other team members. Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do. Responsibilities * Perform janitorial duties * Perform all duties listed on the daily schedule * Operate motorized cleaning equipment * Maintain daily upkeep of assigned area * Report incidents and hazardous conditions to supervisor * Comply with safety rules, policies, and procedures * Stop at risk behavior of others and self * Perform work assignments in a team with other employees * Perform repetitive tasks * Maintain clean work area * Follow all protocols, company procedures, policies, and rules * Take direction and respond to supervision * Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in during staff shortage * Support shift lead in completing punch-list items * Use proper personal protective equipment * Present a professional appearance and conduct * Understand customer service and satisfaction * Understand reporting systems, and of the environment Qualifications * May be required to have a valid driver's license. * Completed all safety and task training certification. * May be required to be forklift certified. * Bilingual a plus * Ability to read and interpret instructions, procedures, manuals, and other documents * Strong verbal and written communication skills * Knowledge of cleaning methods and equipment and willing to share with team * Knowledge of the upkeep and care of the cleaning equipment * Knowledge of cleaning compounds and chemicals, and their safe, efficient use * No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience. Compensation: $17.50-$18.50 per hour Shifts: Sunday - Thursday 6am - 2:30pm Fri & Sat off Sun- Hoffman Estates & Elk Grove Village Monday - Thursday - Northlake SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $17.5-18.5 hourly Auto-Apply 19d ago
  • Custodian

    SBM Management 4.2company rating

    SBM Management job in Rockford, IL

    The Custodian is responsible for the cleanliness and sanitation of all areas assigned. We are searching for a hardworking dependable individual to join the team as our company continues to grow! We have an immediate opening for a custodian that wants to deliver exceptional customer satisfaction. We are looking for custodial members that have strong customer service skills and can work successfully with other team members. Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do. Responsibilities * Perform janitorial duties * Perform all duties listed on the daily schedule * Operate motorized cleaning equipment * Maintain daily upkeep of assigned area * Report incidents and hazardous conditions to supervisor * Comply with safety rules, policies, and procedures * Stop at risk behavior of others and self * Perform work assignments in a team with other employees * Perform repetitive tasks * Maintain clean work area * Follow all protocols, company procedures, policies, and rules * Take direction and respond to supervision * Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in during staff shortage * Support shift lead in completing punch-list items * Use proper personal protective equipment * Present a professional appearance and conduct * Understand customer service and satisfaction * Understand reporting systems, and of the environment Qualifications * May be required to have a valid driver's license. * Completed all safety and task training certification. * May be required to be forklift certified. * Bilingual a plus * Ability to read and interpret instructions, procedures, manuals, and other documents * Strong verbal and written communication skills * Knowledge of cleaning methods and equipment and willing to share with team * Knowledge of the upkeep and care of the cleaning equipment * Knowledge of cleaning compounds and chemicals, and their safe, efficient use * No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience. Compensation: $15.50-$16.00 per hour Shifts: Mon-Fri 7:00am-3:30pm Mon-Fri 6:00am-2:30pm Mon-Fri 4:00pm-12:30am SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $15.5-16 hourly Auto-Apply 33d ago
  • Customer Service Reps/Admin Assistant

    Cleantech Environmental 4.5company rating

    Chicago, IL job

    CleanTech Environmental has been providing professional environmental service in California for over 15 years. We are the one-stop shop for all hazardous waste and parts washer service needs. At CleanTech, our customer service creates trusting relationships with our customers to ensure the highest level of service. CleanTech provides a comprehensive package of environmental services and products under the umbrella of one reliable vendor saving our customers time and money Job Description Job Responsibilities: Claims Deduction Management. Administrative Support. Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team. Interface with Customers and Clients to ensure outstanding customer service Promotions Forms Management.Maintain efficient forms management process through consistent application and training.Skills: Strong skills with Microsoft Office Suites (spreadsheets, word processing, presentation development Customer Service Reps/Admin Assistant Using a computerized system, this position responds to customer inquiries in a call center environment. May perform one or more of the following: •Gathers information, researches/resolves inquiries and logs customer calls. •Communicates appropriate options for resolution in a timely manner. •Informs customers about services available and assesses customer needs. •All other duties as assigned. •Responds to telephone inquiries and complaints using standard scripts and procedures. •Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness. •Provides functional guidance, training, support and assistance to lower level staff. •Schedules work to ensure accurate phone coverage, monitors priority of calls and shifts escalated calls to assure resolution of problems. •Prepares standard reports to track workload, response time and quality of input. Qualifications High School Diploma or GED equivalent Experience effectively implementing change and demonstrated results in execution Prior Leadership experience leading, developing and selecting teams in customer service Availability to work all shifts, weekends, and holidays based on business needs Ability to work 35-40 hours per week Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-42k yearly est. 60d+ ago
  • Project Manager

    Diversified Maintenance 4.2company rating

    Plano, IL job

    Overview Join Diversified Maintenance! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! Job Description Diversified Maintenance is hiring a Project Manager. The Project Manager provides direct oversight to hourly employees. The Project Manager ensures that standards are being met, locations are fully staffed and continually works to develop the employees that report to them. Through evaluation of sites, and excellent communication skills, the Project Manager ensures customer satisfaction on every level. RESPONSIBILITIES: Recruit and hire employees to assure accounts are properly staffed according to contract specifications. Assign duties and tasks to employees and inspect work for cleanliness and completion Determine work procedures and prepare schedules while ensuring the account stays within the given labor budget Conduct new hire orientation, safety training, job training, etc. to assure hourly employees can perform tasks in an efficient and safe manner Prepare and review all required paperwork such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders, etc. Create an open line of communication by assisting in employee relations problems, and coaching and counseling employees to empower success Establish relationships with customers by visiting accounts on a regular basis to ensure the highest quality of service Resolve problems and complaints in a timely manner to maintain the highest customer satisfaction possible Document customer contacts and concerns on an on-going basis, and assist with follow through to ensure issues are resolved Monitor assigned accounts for work order opportunities and additional work that can be added to the contract QUALIFICATIONS (MUST HAVE): High school diploma or equivalent Minimum of two (2) years of management experience in a service-related industry Minimum of three years of operational experience in the janitorial industry Business level oral and written communication skills; ability to speak, read, and write fluently in English Ability to multitask and adapt to changing environments Excellent customer service skills; active listening skills Ability to lead and encourage teamwork; ability to negotiate and resolve conflict PREFERRED QUALIFICATIONS (NICE TO HAVE): Bilingual; ability to speak, read, and write in Spanish, French, or other languages Prior cleaning or janitorial experience Familiarity with custodial practices and commercial cleaning standards Knowledge of floor care techniques including buffing and waxing Experience in industrial cleaning or facilities maintenance BENEFITS: Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Diversified Maintenance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. Requisition ID 2025-1494128
    $65k-95k yearly est. 12d ago
  • Area Supervisor

    SBM Management 4.2company rating

    SBM Management job in Huntley, IL

    The Area Supervisor will be responsible for adhering to procedures, quality, maintenance, safety, and schedules on assigned shifts. The individual will promote effective employee and company relations to help improve customer service and company profits. Responsibilities: * Supervise the daily operations of multiple sites. * Develop operating budgets and control expenses within those budgets. * Develop safe, positive and achievement oriented working environment. * Respond to the customer's questions and concerns in a timely manner. * Monitor ongoing work, identify problems, and find solutions. * Implement production plans in accordance with approved schedule. * Implement new policies and procedures to meet site goals. * Reviewing the plans of correction and approving them when necessary. * Interview and hire new employees. * Trains employees in their job duties to insure site's smooth operation. * Plans, assigns, and directs work to employees. * Maintain employee attendance records and leave reports. * Perform Uniform distribution for employees. * Ensures each team members work in conformance with SBM policies and procedures. * Ensure operational excellence through training, coaching, disciplining, and encouragement of team members. * Develop processes for locations and individual performance evaluation. * Develop disciplinary and behavioral standards for the employees to maximize work efficiency. Qualifications: * Strong understanding of asset management principal. * Ability to manage operatives and sub-contractors. * Knowledge about the maintenance techniques. * Expert in various computer programs. * Excellent verbal and communication skills. * Strong attention to details. * Strong problem-solving skills. * May be required to have a valid driver's license. * Bachelor's degree in business administration, or relevant field. * 2 years of related experience and the knowledge of the industry. Shift: 2nd Shift 3pm - 12am (will need to be flexible based on business needs) Compensation: $55,000 - 60,000 per year SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #LI-MM1
    $55k-60k yearly Auto-Apply 55d ago
  • Recycle Technician

    SBM Management 4.2company rating

    SBM Management job in Huntley, IL

    at SBM Management SBM Management is searching for a Recycle Technician! The Recycle Technician will keep assigned recycle and reuse material areas clean and in an orderly condition. Responsibilities Collect, salvage, and sort reusable or recyclable materials or waste materials such as: Paper, Carboard, Packing Materials, Scrap Metal, Glass ETC. Use Equipment such as: Compactors, Vertical Balers, Forklift, Tuggers, Shredders, ETC. Work with ropaks, gaylords, iatas, gondolas and other collection containers. Inspects materials and sorts items or materials according to type, size, condition, coloring, marking, or other characteristics. Weighs materials and containers and keeps records of total amount of waste collected Sweep and pick up trash from around dumpsters, utility courtyards, and fence lines. Monitor hazardous waste collection areas or handle hazardous waste occasionally (less than 33% of day). Qualifications Appearance - Wear the SBM standard uniform and have good hygiene. Attitude - Having a positive, friendly approachable demeanor. Be respectful and make eye contact. Responsiveness - Responding positively to requests in a timely manner. Take initiative and pride in your work. Equipment & Closets - Maintaining your equipment and closest with organization and care. Six months to one year recycling in a company environment or equivalent experience and/or training. Prefer H.S. diploma or GED or equivalent combination of training and experience. Completed all safety and task training certifications Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively to customers, co-workers, contactors, and team members. Shift: Sunday-Wednesday 8pm-6:30am Compensation: $16.00-$17.00 per hour SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $16-17 hourly Auto-Apply 5d ago
  • Site Supervisor

    SBM Management 4.2company rating

    SBM Management job in Chicago, IL

    at SBM Management The Site Supervisor will be responsible for safely coordinating custodial / janitorial activities within the assigned program. This includes the company employees and other temporary employees engaged in the program. The Individual will inspect areas, equipment, and working conditions to ensure compliance with sanitation and OSHA regulations. Responsibilities: Perform duties of employees within the program assigned Train, supervise and instruct employees in tasks, safety, policies, and procedures Coordinate and monitors work activities, recommends training and discipline Written reports, such as pass down, weekly, or monthly Perform quality, service, and safety inspections Track equipment inventory, maintenance, and repair Track supplies and maintain inventory Monitor employees for proper use of personal protective equipment to assure safety compliance Report employee personnel and customer issues to manager Correct at risk behavior immediately, then report to the manager immediately Provide recommendations for corrective action on areas that need improvement Maintain records, i.e., training, inspections, attendance, and metric data Familiar with supervisor responsibilities Some travel may be required for this position Qualifications: Six months to 1-year related experience and/or training; High School diploma or general education degree (GED); or equivalent combination of education and experience. May be required to have a valid driver's license. Forklift Certified preferred. Bilingual in Spanish is preferred Knowledge of Database software; Internet software; Spreadsheet software and Word Processing software Good written and verbal skills, excellent customer service skills, training abilities, and time management skills Problem solving, presentation, and coaching Ability to read and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Ability to effectively communicate to customers, contractors, or employees of organization. Use of forklifts and pallet jacks a plus. Compensation: $50-55k Shift Operstions: Mon-Fri 3 pm - 12:30 am (Weekend, On-Call) Mon-Fri 6am- 5:30pm (Weekends, On-Call) SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #LI-AC1
    $50k-55k yearly Auto-Apply 60d+ ago
  • Sr Custodial Lead

    SBM Management 4.2company rating

    SBM Management job in Elgin, IL

    SBM Management is currently looking to hire a Sr. Custodial Lead to join their team! The Sr. Custodial Lead has responsibilities for overseeing activities within the assigned program. This includes the company employees and other temporary employees engaged in the program. Program could be custodial, clean room, recycle, moves, and maintenance. Adhere to, implement, and demonstrate safe work practices and procedures. Lead by example. Responsibilities * Performs duties of employees within the program assigned. * Assist with training employees in tasks, safety, policies, and procedures. * Coordinate and monitors work activities. * Written reports, such as pass down, weekly, or monthly. * Perform quality, service, and safety inspections. * Tracks equipment inventory, maintenance and repair. * Tracks supplies inventory and maintained. * Issue equipment and supplies. * Monitors employees for proper use of personal protective equipment, supplies, and equipment. * Reports employee personnel and customer issues to supervisor. * Corrects at risk behavior immediately, then reports to the supervisor immediately. * Reports accidents and incidents to the supervisor immediately. * Provide recommendations for corrective action on areas that need improvement. * Maintain records, i.e. training, inspections, data collection. Qualifications * One to three months' related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. * Ability to read and understand simple instructions and short messages. * Bi-Lingual in Spanish a plus. * Know how to add and subtract two digit numbers and to multiply and divide with 10's and 100's. * Ability to apply common sense knowledge to carry out instructions furnished in written, verbal, or diagram form. * Need a valid driver's license and personal vehicle registered in applicant name. Job will require to be driving (Mileage is reimbursed). Must be able to use a computer and utilize basic functions. * Good written and verbal skills, excellent customer service, time management skills, and training abilities. * Use of forklifts and pallet jacks a plus. * Effectively respond to emails, phone calls, and electronic communication in a timely and professional manner. * Proficient in using Microsoft Word for creating documents, reports and correspondence. * Familiarity with purchase ordering systems to process orders and manage inventory effectively. Compensation: $19.00-$20.00 per hour Shift: Wednesday-Saturday 8pm-6:30am SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $19-20 hourly Auto-Apply 27d ago
  • Custodial Lead

    SBM Management 4.2company rating

    SBM Management job in Naperville, IL

    at SBM Management SBM Management is currently looking to hire a Custodial Lead to join their team! The Custodial Lead has responsibilities for overseeing activities within the assigned program. This includes the company employees and other temporary employees engaged in the program. Program could be custodial, clean room, recycle, moves, and maintenance. Adhere to, implement, and demonstrate safe work practices and procedures. Responsibilities Performs duties of employees within the program assigned. Assist with training employees in tasks, safety, policies, and procedures. Coordinate and monitors work activities. Written reports, such as pass down, weekly, or monthly. Perform quality, service, and safety inspections. Tracks equipment inventory, maintenance and repair. Tracks supplies inventory and maintain. Issue equipment and supplies. Monitors employees for proper use of personal protective equipment, supplies, and equipment. Reports employee personnel and customer issues to supervisor. Corrects at risk behavior immediately, then reports to the supervisor immediately. Reports accidents and incidents to the supervisor immediately. Provide recommendations for corrective action on areas that need improvement. Maintain records, i.e. training, inspections, data collection. Qualifications One to three months' related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Must speak fluent English and Spanish Need a valid driver's license and personal vehicle registered in applicant name. Job will require to be driving (Mileage is reimbursed). Must be able to use a computer and utilize basic functions. Good written and verbal skills, excellent customer service, time management skills, and training abilities. Use of forklifts and pallet jacks a plus. MUST have prior lead/management experience Driver's License Required Compensation $17.00-$18.00 per hour Shift: Wednesday-Saturday 6:00pm-4:30am SBM Management Services, LP and its affiliates are proud to be equal-opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $17-18 hourly Auto-Apply 60d+ ago
  • Night Supervisor

    SBM Management 4.2company rating

    SBM Management job in Naperville, IL

    The Night Supervisor will be responsible for the assignment and direct supervision of custodial employees in maintaining the cleanliness and sanitation of the assigned areas. The supervisor will inspect areas, equipment, and working conditions to ensure compliance with sanitation and OSHA regulations. Responsibilities: * Coordinate and supervise the activities of employees in the Custodial program * Train and instruct employees in tasks, safety, policies, and procedures * Ensure that custodial services meet the needs of the site * Ensure custodial personnel have the equipment and supplies necessary to perform their job * Issues supplies to custodians as needed * Conduct regular quality, service, and safety inspections of assigned areas and reporting the results of the inspections with particular emphasis on needed repairs * Evaluate and recommend new custodial supplies and equipment by conducting testing * Ensure specified contract services are provided by the contractor by inspecting the work performed * Advises the immediate supervisor when shortcomings or other deficiencies of work are noted * Report employee personnel and customer issues to supervisor * Report accidents and incidents to the supervisor immediately * Carry out management responsibilities in accordance with the organization's policies and applicable laws * Interview, hire, plans, assign, and direct work * Ensure each team member works in conformance with SBM policies and procedures * Ensure operational excellence through training, coaching, disciplining, and encouragement of team members * Address complaints and resolve problems * Ensure employees are properly trained on tasks and safety requirements * Monitor employees for proper use of personal protective equipment, and supplies * Provide recommendations for corrective action on areas that need improvement * Review and maintain employee's records such as attendance and metric data * Correct at risk behavior then reports to the supervisor immediately Qualifications: * May be required to have a valid driver's license. * CPR/AED/First Aid certification a plus * A minimum of two to three years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 2+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training. Compensation: $55,000 - 60,000 per year Benefits Include: Medical/Dental/Vision and 401k Shift: 2nd SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #LI-JB1
    $55k-60k yearly Auto-Apply 45d ago
  • Floor Tech

    SBM Management 4.2company rating

    SBM Management job in Aurora, IL

    SBM Management is searching for a Floor Technician that can make the floors sparkle and shine! We are hiring a Floor Technician that has experience ensuring customers have clean and orderly commercial or office space. Professional communication with the customers to make sure their expectations are met is essential. Responsibilities * Comply with safety rules, policies, and procedures. Stop at risk behaviors in others and self * Work with other employees in a team to complete assignments * Perform repetitive tasks * Maintain clean work area * Follow all company procedures, policies, and rules * Take direction and respond to supervision * Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in during staff shortages, such as in custodial, recycle, or maintenance * Support shift lead in completing punch-list items * Use proper personal protective equipment that is required for assigned tasks * Present a professional appearance and conduct * Understand customer service and satisfaction. * Understand reporting systems, and of the environment * Operate motorized cleaning equipment * Maintain daily upkeep of assigned area * Perform cleaning and maintenance of all floors: tile, carpet, and brick flooring * Complete work assignments in a timely manner * Utilize the appropriate chemicals and supplies according to procedure * Use and maintain equipment properly * Operate and maintain all equipment correctly and safely * Always observe safety precautions, using safety signs "wet floor" * Ability to work without normal supervision * Report safety hazards as appropriate Qualifications * Experience in the janitorial industry required, with floor/carpet care expertise preferred * Floor Care experience and using machinery Driver's License Required, * General Knowledge of Care Floor and Scrubbing Techniques Compensation: $15.80-$16.80 per hour Shift: Sunday-Wednesday & Wednesday-Saturday 6:00pm-4:30am SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $15.8-16.8 hourly Auto-Apply 60d+ ago
  • Customer Service Reps/Admin Assistant

    Cleantech Environmental 4.5company rating

    Chicago, IL job

    CleanTech Environmental has been providing professional environmental service in California for over 15 years. We are the one-stop shop for all hazardous waste and parts washer service needs. At CleanTech, our customer service creates trusting relationships with our customers to ensure the highest level of service. CleanTech provides a comprehensive package of environmental services and products under the umbrella of one reliable vendor saving our customers time and money Job Description Job Responsibilities: Claims Deduction Management. Administrative Support. Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team. Interface with Customers and Clients to ensure outstanding customer service Promotions Forms Management.Maintain efficient forms management process through consistent application and training.Skills: Strong skills with Microsoft Office Suites (spreadsheets, word processing, presentation development Customer Service Reps/Admin Assistant Using a computerized system, this position responds to customer inquiries in a call center environment. May perform one or more of the following: •Gathers information, researches/resolves inquiries and logs customer calls. •Communicates appropriate options for resolution in a timely manner. •Informs customers about services available and assesses customer needs. •All other duties as assigned. •Responds to telephone inquiries and complaints using standard scripts and procedures. •Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness. •Provides functional guidance, training, support and assistance to lower level staff. •Schedules work to ensure accurate phone coverage, monitors priority of calls and shifts escalated calls to assure resolution of problems. •Prepares standard reports to track workload, response time and quality of input. Qualifications High School Diploma or GED equivalent Experience effectively implementing change and demonstrated results in execution Prior Leadership experience leading, developing and selecting teams in customer service Availability to work all shifts, weekends, and holidays based on business needs Ability to work 35-40 hours per week Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-42k yearly est. 3h ago
  • Project Manager

    Diversified Maintenance 4.2company rating

    Plano, IL job

    Join Diversified Maintenance! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! **Job Description** Diversified Maintenance is hiring a Project Manager. The Project Manager provides direct oversight to hourly employees. The Project Manager ensures that standards are being met, locations are fully staffed and continually works to develop the employees that report to them. Through evaluation of sites, and excellent communication skills, the Project Manager ensures customer satisfaction on every level. **RESPONSIBILITIES:** + Recruit and hire employees to assure accounts are properly staffed according to contract specifications. + Assign duties and tasks to employees and inspect work for cleanliness and completion + Determine work procedures and prepare schedules while ensuring the account stays within the given labor budget + Conduct new hire orientation, safety training, job training, etc. to assure hourly employees can perform tasks in an efficient and safe manner + Prepare and review all required paperwork such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders, etc. + Create an open line of communication by assisting in employee relations problems, and coaching and counseling employees to empower success + Establish relationships with customers by visiting accounts on a regular basis to ensure the highest quality of service + Resolve problems and complaints in a timely manner to maintain the highest customer satisfaction possible + Document customer contacts and concerns on an on-going basis, and assist with follow through to ensure issues are resolved + Monitor assigned accounts for work order opportunities and additional work that can be added to the contract **QUALIFICATIONS (MUST HAVE):** + High school diploma or equivalent + Minimum of two (2) years of management experience in a service-related industry + Minimum of three years of operational experience in the janitorial industry + Business level oral and written communication skills; ability to speak, read, and write fluently in English + Ability to multitask and adapt to changing environments + Excellent customer service skills; active listening skills + Ability to lead and encourage teamwork; ability to negotiate and resolve conflict **PREFERRED QUALIFICATIONS (NICE TO HAVE):** + Bilingual; ability to speak, read, and write in Spanish, French, or other languages + Prior cleaning or janitorial experience + Familiarity with custodial practices and commercial cleaning standards + Knowledge of floor care techniques including buffing and waxing + Experience in industrial cleaning or facilities maintenance **BENEFITS:** + Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance + Eight paid holidays annually, five sick days, and four personal days + Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. **Closing** Diversified Maintenance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. **Requisition ID** 2025-1494128 Apply Now! (************************************************************************************************************************ Email a Friend **Job Locations** _US-IL-Plano_ **Requisition Post Information* : Posted Date** _2 weeks ago_ _(12/17/2025 2:50 PM)_ **_Category (Portal Searching)_** _Janitorial_ **_Workdays Available_** _Monday - Friday, Saturday - Sunday_ **_Shifts Available_** _Afternoon, Evening, Morning_ **_Business Unit_** _DMS_
    $65k-95k yearly est. 12d ago
  • Area Supervisor

    SBM Management 4.2company rating

    SBM Management job in Waukegan, IL

    at SBM Management The Area Supervisor will be responsible for adhering to procedures, quality, maintenance, safety, and schedules on assigned shifts. The individual will promote effective employee and company relations to help improve customer service and company profits. Responsibilities: Supervise the daily operations of multiple sites. Develop operating budgets and control expenses within those budgets. Develop safe, positive and achievement oriented working environment. Respond to the customer's questions and concerns in a timely manner. Monitor ongoing work, identify problems, and find solutions. Implement production plans in accordance with approved schedule. Implement new policies and procedures to meet site goals. Reviewing the plans of correction and approving them when necessary. Interview and hire new employees. Trains employees in their job duties to insure site's smooth operation. Plans, assigns, and directs work to employees. Maintain employee attendance records and leave reports. Perform Uniform distribution for employees. Ensures each team members work in conformance with SBM policies and procedures. Ensure operational excellence through training, coaching, disciplining, and encouragement of team members. Develop processes for locations and individual performance evaluation. Develop disciplinary and behavioral standards for the employees to maximize work efficiency. Qualifications: Strong understanding of asset management principal. Ability to manage operatives and sub-contractors. Knowledge about the maintenance techniques. Expert in various computer programs. Excellent verbal and communication skills. Strong attention to details. Strong problem-solving skills. May be required to have a valid driver's license. Bachelor's degree in business administration, or relevant field. 2 years of related experience and the knowledge of the industry. Shift: 2nd Shift 3pm - 12am (will need to be flexible based on business needs) Compensation: $55,000 - 60,000 per year SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #LI-MM1
    $55k-60k yearly Auto-Apply 50d ago
  • Sr Custodial Lead

    SBM Management 4.2company rating

    SBM Management job in Algonquin, IL

    SBM Management is currently looking to hire a Sr. Custodial Lead to join their team! The Sr. Custodial Lead has responsibilities for overseeing activities within the assigned program. This includes the company employees and other temporary employees engaged in the program. Program could be custodial, clean room, recycle, moves, and maintenance. Adhere to, implement, and demonstrate safe work practices and procedures. Lead by example. Responsibilities * Performs duties of employees within the program assigned. * Assist with training employees in tasks, safety, policies, and procedures. * Coordinate and monitors work activities. * Written reports, such as pass down, weekly, or monthly. * Perform quality, service, and safety inspections. * Tracks equipment inventory, maintenance and repair. * Tracks supplies inventory and maintained. * Issue equipment and supplies. * Monitors employees for proper use of personal protective equipment, supplies, and equipment. * Reports employee personnel and customer issues to supervisor. * Corrects at risk behavior immediately, then reports to the supervisor immediately. * Reports accidents and incidents to the supervisor immediately. * Provide recommendations for corrective action on areas that need improvement. * Maintain records, i.e. training, inspections, data collection. Qualifications * One to three months' related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. * Ability to read and understand simple instructions and short messages. * Bi-Lingual in Spanish a plus. * Know how to add and subtract two digit numbers and to multiply and divide with 10's and 100's. * Ability to apply common sense knowledge to carry out instructions furnished in written, verbal, or diagram form. * Need a valid driver's license and personal vehicle registered in applicant name. Job will require to be driving (Mileage is reimbursed). Must be able to use a computer and utilize basic functions. * Good written and verbal skills, excellent customer service, time management skills, and training abilities. * Use of forklifts and pallet jacks a plus. * Effectively respond to emails, phone calls, and electronic communication in a timely and professional manner. * Proficient in using Microsoft Word for creating documents, reports and correspondence. * Familiarity with purchase ordering systems to process orders and manage inventory effectively. Compensation: $19.00-$20.00 per hour Shift: Wednesday-Saturday 8pm-6:30am SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $19-20 hourly Auto-Apply 27d ago
  • Recycle Technician

    SBM Management 4.2company rating

    SBM Management job in Crystal Lake, IL

    SBM Management is searching for a Recycle Technician! The Recycle Technician will keep assigned recycle and reuse material areas clean and in an orderly condition. Responsibilities * Collect, salvage, and sort reusable or recyclable materials or waste materials such as: Paper, Carboard, Packing Materials, Scrap Metal, Glass ETC. * Use Equipment such as: Compactors, Vertical Balers, Forklift, Tuggers, Shredders, ETC. * Work with ropaks, gaylords, iatas, gondolas and other collection containers. * Inspects materials and sorts items or materials according to type, size, condition, coloring, marking, or other characteristics. * Weighs materials and containers and keeps records of total amount of waste collected * Sweep and pick up trash from around dumpsters, utility courtyards, and fence lines. * Monitor hazardous waste collection areas or handle hazardous waste occasionally (less than 33% of day). Qualifications * Appearance - Wear the SBM standard uniform and have good hygiene. * Attitude - Having a positive, friendly approachable demeanor. Be respectful and make eye contact. * Responsiveness - Responding positively to requests in a timely manner. Take initiative and pride in your work. * Equipment & Closets - Maintaining your equipment and closest with organization and care. * Six months to one year recycling in a company environment or equivalent experience and/or training. * Prefer H.S. diploma or GED or equivalent combination of training and experience. * Completed all safety and task training certifications * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to speak effectively to customers, co-workers, contactors, and team members. Shift: Sunday-Wednesday 8pm-6:30am Compensation: $16.00-$17.00 per hour SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $16-17 hourly Auto-Apply 8d ago
  • Floor Tech

    SBM Management 4.2company rating

    SBM Management job in Waukegan, IL

    SBM Management is searching for a Floor Technician that can make the floors sparkle and shine! We are hiring a Floor Technician that has experience ensuring customers have clean and orderly commercial or office space. Professional communication with the customers to make sure their expectations are met is essential. Responsibilities * Comply with safety rules, policies, and procedures. Stop at risk behaviors in others and self * Work with other employees in a team to complete assignments * Perform repetitive tasks * Maintain clean work area * Follow all company procedures, policies, and rules * Take direction and respond to supervision * Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in during staff shortages, such as in custodial, recycle, or maintenance * Support shift lead in completing punch-list items * Use proper personal protective equipment that is required for assigned tasks * Present a professional appearance and conduct * Understand customer service and satisfaction. * Understand reporting systems, and of the environment * Operate motorized cleaning equipment * Maintain daily upkeep of assigned area * Perform cleaning and maintenance of all floors: tile, carpet, and brick flooring * Complete work assignments in a timely manner * Utilize the appropriate chemicals and supplies according to procedure * Use and maintain equipment properly * Operate and maintain all equipment correctly and safely * Always observe safety precautions, using safety signs "wet floor" * Ability to work without normal supervision * Report safety hazards as appropriate Qualifications * Experience in the janitorial industry required, with floor/carpet care expertise preferred . * Floor Care experience and using machinery Drivers License Required, * General Knowledge of Care Floor and Scrubbing Techniques Compensation: $19.00-$19.50 per hour Shift: Monday - Friday 5:00pm-1:30am SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $19-19.5 hourly Auto-Apply 17d ago
  • Custodial Lead

    SBM Management 4.2company rating

    SBM Management job in Huntley, IL

    at SBM Management SBM Management is currently looking to hire a Custodial Lead to join their team! The Custodial Lead has responsibilities for overseeing activities within the assigned program. This includes the company employees and other temporary employees engaged in the program. Program could be custodial, clean room, recycle, moves, and maintenance. Adhere to, implement, and demonstrate safe work practices and procedures. Responsibilities Performs duties of employees within the program assigned. Assist with training employees in tasks, safety, policies, and procedures. Coordinate and monitors work activities. Written reports, such as pass down, weekly, or monthly. Perform quality, service, and safety inspections. Tracks equipment inventory, maintenance and repair. Tracks supplies inventory and maintain. Issue equipment and supplies. Monitors employees for proper use of personal protective equipment, supplies, and equipment. Reports employee personnel and customer issues to supervisor. Corrects at risk behavior immediately, then reports to the supervisor immediately. Reports accidents and incidents to the supervisor immediately. Provide recommendations for corrective action on areas that need improvement. Maintain records, i.e. training, inspections, data collection. Qualifications One to three months' related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Must speak fluent English and Spanish Need a valid driver's license and personal vehicle registered in applicant name. Job will require to be driving (Mileage is reimbursed). Must be able to use a computer and utilize basic functions. Good written and verbal skills, excellent customer service, time management skills, and training abilities. Use of forklifts and pallet jacks a plus. MUST have prior lead/management experience Driver's License Required Compensation: $17.00-$18.00 per hour Shift: Wed-Sat 8:00pm-6:30am Sun-Wed 8:00pm-6:30am SBM Management Services, LP and its affiliates are proud to be equal-opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $17-18 hourly Auto-Apply 60d+ ago
  • Night Supervisor

    SBM Management 4.2company rating

    SBM Management job in Naperville, IL

    at SBM Management The Night Supervisor will be responsible for the assignment and direct supervision of custodial employees in maintaining the cleanliness and sanitation of the assigned areas. The supervisor will inspect areas, equipment, and working conditions to ensure compliance with sanitation and OSHA regulations. Responsibilities: Coordinate and supervise the activities of employees in the Custodial program Train and instruct employees in tasks, safety, policies, and procedures Ensure that custodial services meet the needs of the site Ensure custodial personnel have the equipment and supplies necessary to perform their job Issues supplies to custodians as needed Conduct regular quality, service, and safety inspections of assigned areas and reporting the results of the inspections with particular emphasis on needed repairs Evaluate and recommend new custodial supplies and equipment by conducting testing Ensure specified contract services are provided by the contractor by inspecting the work performed Advises the immediate supervisor when shortcomings or other deficiencies of work are noted Report employee personnel and customer issues to supervisor Report accidents and incidents to the supervisor immediately Carry out management responsibilities in accordance with the organization's policies and applicable laws Interview, hire, plans, assign, and direct work Ensure each team member works in conformance with SBM policies and procedures Ensure operational excellence through training, coaching, disciplining, and encouragement of team members Address complaints and resolve problems Ensure employees are properly trained on tasks and safety requirements Monitor employees for proper use of personal protective equipment, and supplies Provide recommendations for corrective action on areas that need improvement Review and maintain employee's records such as attendance and metric data Correct at risk behavior then reports to the supervisor immediately Qualifications: May be required to have a valid driver's license. CPR/AED/First Aid certification a plus A minimum of two to three years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 2+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training. Compensation: $55,000 - 60,000 per year Benefits Include: Medical/Dental/Vision and 401k Shift: 2nd SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. #LI-JB1
    $55k-60k yearly Auto-Apply 44d ago
  • Sr Custodial Lead

    SBM Management 4.2company rating

    SBM Management job in Huntley, IL

    at SBM Management SBM Management is currently looking to hire a Sr. Custodial Lead to join their team! The Sr. Custodial Lead has responsibilities for overseeing activities within the assigned program. This includes the company employees and other temporary employees engaged in the program. Program could be custodial, clean room, recycle, moves, and maintenance. Adhere to, implement, and demonstrate safe work practices and procedures. Lead by example. Responsibilities Performs duties of employees within the program assigned. Assist with training employees in tasks, safety, policies, and procedures. Coordinate and monitors work activities. Written reports, such as pass down, weekly, or monthly. Perform quality, service, and safety inspections. Tracks equipment inventory, maintenance and repair. Tracks supplies inventory and maintained. Issue equipment and supplies. Monitors employees for proper use of personal protective equipment, supplies, and equipment. Reports employee personnel and customer issues to supervisor. Corrects at risk behavior immediately, then reports to the supervisor immediately. Reports accidents and incidents to the supervisor immediately. Provide recommendations for corrective action on areas that need improvement. Maintain records, i.e. training, inspections, data collection. Qualifications One to three months' related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Ability to read and understand simple instructions and short messages. Bi-Lingual in Spanish a plus. Know how to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to apply common sense knowledge to carry out instructions furnished in written, verbal, or diagram form. Need a valid driver's license and personal vehicle registered in applicant name. Job will require to be driving (Mileage is reimbursed). Must be able to use a computer and utilize basic functions. Good written and verbal skills, excellent customer service, time management skills, and training abilities. Use of forklifts and pallet jacks a plus. Effectively respond to emails, phone calls, and electronic communication in a timely and professional manner. Proficient in using Microsoft Word for creating documents, reports and correspondence. Familiarity with purchase ordering systems to process orders and manage inventory effectively. Compensation: $19.00-$20.00 per hour Shift: Wednesday-Saturday 8pm-6:30am SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $19-20 hourly Auto-Apply 27d ago

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