Schools jobs in Riverside, CA

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Senior Market Research Analyst - Surveys The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $96,110.00 - $153,777.00 Scheduled Weekly Hours: 40 What You'll Be Doing Under general direction, this position provides the market research, analytical framework and resources for accurate and timely Member and market information in support of strategic and operational business decisions. * Responsible for developing SQL-based reports used for collecting, synthesizing and analyzing Member information to support survey engagement, marketing campaigns, measure current, and forecast future, market activity and Member trends; and evaluate and provide the results of key organizational performance indicators. * Assists in market and survey research, providing in-depth analyses and recommendations to achieve business targets. Focuses on gathering, analyzing, and interpreting Members trends through our Member surveys and feedback platforms as input to our marketing and product development strategies/plans for individual Members. * Gathers and presents results of survey feedback and marketing campaigns and identifies areas for improvement. * Performs analyses and prepares forecasts and recommendations in the areas of product preferences, market penetration, best practices and trends. * Researches market conditions to determine potential impact of a product. Identifies key drivers and insights into Member behavior, sentiment and brand loyalty. * Reviews and analyzes internal and external data sources, extracts relevant information, and prepares reports to key stakeholders along with additional insight and perspective on findings. Recommends the target audience and Member-related criteria necessary for marketing campaigns to enable the most positive business outcomes. * Manage, automate, and deliver reports, market competitiveness studies and methodologies to identify specific opportunities and risks tailored to World-Class Member Service. * Develops and delivers standard reports to a wide range of stakeholders and performs ad-hoc analyses as needed to support business goals. * Create, configure, and maintain a complex database as a source of accurate and up-to-date information for various business unit and organizational reports. * May assist with business unit projects as assigned by manager. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * Bachelor's Degree or equivalent years of experience required * 5-7 years of previous related experience required * Previous experience in a financial institution desired Knowledge, Skills, and Abilities * Experience with survey platforms (Gallup, Medallia, Qualtrics, or similar) required. * Advanced knowledge and understanding of computer software and applications used to support report development including, but not limited to, SQL, Snowflake, Microsoft Office Suite, Microsoft Visual Studio Code (ETL), and data visualization platforms (e.g. PowerBI, Tableau). Advanced experience and understanding of T-SQL design and development, data sources and data feeds used to populate reports. * Knowledge and understanding of marketing campaigns and strategies. * Knowledge of research and market research techniques and applications. * Detail-oriented team player who is comfortable collaborating with stakeholders at a variety of levels throughout the organization. * Understanding of current data sources to identify and build additional sources in order to perform robust analyses. * Excellent communication and presentation skills. * Solid analytical skills. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Lead Personal Banker (Member Service Representative IV) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $29.35 - $44.02 Scheduled Weekly Hours: 40 This posting is for our Monrovia Branch located at 90 W Huntington Drive, Monrovia, CA 91016 What You'll Be Doing Provides World Class Member service to Members visiting branch/service center locations. Provides detailed information and promotes credit union products and services to build relationships. Processes transactions in areas of savings, consumer loans, real estate loans and auxiliary credit union services. Handles most complex situations in specialty area of expertise. Acts as lead to assist branch management in functioning of branch. * Provides suggestions for streamlining department and credit union operations. Assists with completing projects and reports related to the department. Performs other related duties as assigned or requested. * Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. * Assists the branch with training of new teammembers and cross training of existing teammembers in area of specialty; keeps up to date with policy/procedure updates. * Acts as department resource for more complex issues including payroll processes, ATM card issues, EFT transactions and checking account problems. * Provides Members with assistance on trusts, IRAs, deceased, legal, and more sensitive account issues. * Provides Members with assistance and information on Real Estate products and services. Refers applicants as necessary to Real Estate. * Acts as department resource for more complex Real Estate transactions. * Has thorough knowledge of complex savings products and processes including IRAs, deceased and legal. * Has basic knowledge of Real Estate loan process. * Assists branch team with face-to-face discussions regarding disputed loan decisions as needed. * Assists team and Members with complex loan requests and transactions. * Member financial and credit data. May have the authority to approve or deny loans within assigned authority level. * Analyzes consumer loan applications and pertinent. * Has thorough knowledge of consumer loan process. * Processes new Memberships, additional share accounts, savings services, loan requests and loan fundings as requested by Member. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required * 5-7 years of previous related experience required * less than 1 year MSR III experience preferred SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Telecom Network Engineer The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $96,110.00 - $153,777.00 Scheduled Weekly Hours: 40 What You'll Be Doing Responsible for effective design, administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of Contact Center systems, is achieved. Perform assigned duties as listed in RACI model(s) and under general direction from manager. Collaborate with peers, architects, project managers, managers and business stakeholders on design, strategy and project activities. * Support SchoolsFirst's complex telecommunications infrastructure, with a focus on one or more key functional areas: Routing and Switching, Voice & Collaboration and Contact Center * Design, install and configure systems for the telecommunications infrastructure, using best practice principles * Design and implement highly available solutions, in order to minimize repair and recovery efforts from hardware or software failures * Perform tasks to ensure system availability and reliability, including daily monitoring, ongoing performance tuning and optimization, and OS and application patching * Document Standard Operating Procedures (SOPs) for current system administration, while developing innovative and automated approaches for those processes which can be improved * Troubleshoot, resolve and provide root cause analysis of complex system and user issues, independently or through coordination with 3rd party vendor support * Collaborate with team members, service stakeholders and vendors to fulfill service and enhancement requests * Manage vendor relationships by defining objectives, maintaining regular communication and establishing KPI's to assess vendor performance * Support ongoing improvements, including periodic failover and testing efforts, of disaster recovery and business continuity solutions * Forecast, recommend, and implement capacity planning * Provide after-hours maintenance and support as needed * Provide world-class end-user service and technical support * Obtain relevant certifications based on the Certification Path identified by management * Consistently strive to make improvements to our processes and technology * Participate in regularly scheduled huddles and meetings; report on individual metrics, analyze deviations, and discuss areas of improvement with the team as a whole * On call rotation supporting the production environment 24x7x365. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * Bachelor's Degree with a technical major, such as engineering or computer science or equivalent years of experience required 5-7 years of contact center application and IP telephony experience required GCX-GCP Genesys Cloud CX Certified Professional preferred GCX-GCD Genesys Cloud CX Certified Developer preferred GCX-ARC Genesys Cloud Architect Certification GCP-GC Genesys Cloud Certified Professional GCD-GC Genesys Cloud Certified Developer Knowledge, Skills, and Abilities Advanced knowledge of UC/CC applications with 4+ years of experience with applications such as: Genesys, Cisco Unified Contact Center Enterprise, Avaya, Five9, 8x8… Advanced knowledge of IP telephony architecture with 3+ years of practical experience with SIP trunks, SBCs, Media Gateways, FXS/FXO, Codecs… Advanced knowledge of UC/CC technologies (e.g. IVR, APIs, ACD, WFM/WFO, Omnichannel communications…) Advanced knowledge of voip protocols (e.g., SIP/SDP, RTP/SRTP, WebRTC, MGCP…) Intermediate knowledge of network communication as defined by TCP/IP and OSI models Intermediate knowledge of POTS, DS1/T1, E1, DS3, OC3, FE, GigE and 10GigE. Intermediate knowledge monitoring tools for SNMP, packet capturing and application log files Intermediate knowledge of operating systems, servers and storage. Intermediate knowledge of CoS and QoS designs, configurations and support. Intermediate knowledge of audit and security best practices (CCPA, PII, PCI DSS, ISO). Additional Knowledge, Skills, and Abilities * Advanced knowledge of UCaaS/CCaaS, with 2+ years of practical experience with Genesys Cloud • Support ongoing designs, implementations and management of Genesys Cloud's Contact Center solution • Monitor, analyze and report on contact center performance using analytic tools for forecasting, metrics, and KPI's. • Support capacity planning, load testing and performance tuning, to ensure optimal performance of the contact center systems. • Manage cloud services vendor(s), monitoring ticket escalations, coordinating upgrades and holding them accountable to contractual SLA's and obligations. • Collaborate with cross-functional teams to ensure successful delivery of organizational projects, which require integration through Genesys Cloud APIs • Work closely with internal departments to understand their business requirements, in order to provide customized contact center solutions. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Lead Robotic Process Automation Engineer (Lead Software Developer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $127,961.00 - $211,136.00 Scheduled Weekly Hours: 40 What You'll Be Doing Provides high-level technical input and guidance to developers, project teams, and business units on the most complex aspects of project definition, application design, implementation, integration, cost estimation, standardization, and support. Devises or modifies procedures to solve complex problems, considering system capacity, operating time, and desired results. Responsible for program design, coding, testing, debugging, and documentation with full technical knowledge of all phases of application programming. * Lead RPA Initiatives by overseeing the design, development, testing, and deployment of Robotic Process Automation (RPA) solutions using UiPath, ensuring scalability, security, and compliance across the organization. * Support end-to-end implementation of RPA projects, including building prototypes, validating script performance at scale, conducting demos, and training end-users on self-service tools within UiPath. * Works with the manager in prioritizing the service requests and assigning work to developers, provides technical assistance as needed, manages the project schedule and tasks assigned to teammembers while ensuring the timely delivery of the work assignments. * Define the strategic roadmap for automation initiatives, establishing performance standards and best practices. * Work on multiple projects concurrently by applying effective project management techniques for planning, estimating, monitoring progress, and completing assignments * Acts as project leader for projects with small budgets or limited duration. * Manage the end-to-end incident and change management process using ITIL standards and platforms such as ServiceNow. * Performs software development support for major applications and integrations. * Design architecture enhancements for existing applications and systems, evaluate performance, and identify automation opportunities. * Ensure that all automation solutions meet stringent security and compliance requirements, coordinating with IT security teams as needed. * Set up new development and implementation processes to be followed across the IT organization. Coordinate teams using modern development methodologies such as SCRUM/Agile. * Research and recommend new vendors and 3rd party solutions based on business requirements. Works with business units to design integrations with vendor systems. * Research industry trends and proposes new technologies to support existing needs. * Coordinates and develops technical project estimations for small to medium-scale projects involving one or more developers. * Mentor and coach automation engineers at all levels, fostering a culture of continuous improvement and technical excellence. * Works independently with business units to design technical solutions and automations. * Liaise with business stakeholders to align automation projects with strategic business objectives and report on project performance and incident trends. * Participates in efforts to share technology expertise and train and mentor others in the use of technologies and development processes. * Experience building with AI Agents and Orchestration in a production environment. Building monitoring and evaluation solutions. Evaluate emerging technologies and automation trends to continuously enhance the team's capabilities and innovation. * Provides management with accurate and timely status reports of all projects assigned. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * Bachelor's Degree in Computer Science, Engineering, Math, Physics or related technical field or equivalent years of experience required * 7-10 years of prior relevant experience required Knowledge, Skills, and Abilities * .NET/C#, Python * UI Path * Web Services * Visual Studio * Visual SourceSafe and/or Team Foundation Server * JavaScript * HTML 5.0 * SQL Server/TSQL * Agile Methodology, SCRUM * Java * XML * Oracle/PL-SQL * Uses fact-finding and diagnostic tools * Implements optimal solutions * Follows problem management procedures * Displays technical expertise and applications knowledge * Follows logical process for problem identification and resolution * Writes clear, readable code * Resolves bugs and other problems * Adheres to organization coding standards * Adheres to practices and standards * Completes work according to identified priorities * Executes test scenarios * Interprets and communicates test results * Demonstrates knowledge of relevant languages * In depth knowledge of, or the ability to quickly learn Finance/Credit union processes SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Assistant Manager, Branches The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $86,917.00 - $130,376.00 Scheduled Weekly Hours: 40 What You'll Be Doing Assists the department manager in the administration and supervision of the operations of the branch. Ensures that Members receive prompt, efficient and high quality service. * Provides consultative services to Members regarding credit union products and services and ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement. * Responsible for proactively resolving escalated Member inquiries and problems at the first point of contact. * Acts as a resource for the platform/tellers on policies and procedures. * Consistently provides a high level of service and is committed to increasing Member satisfaction. * Attracts new Members through participation in school, community and business functions. * Performs and provides approvals for various day-to-day transactions including, but not limited to check approvals, check hold decisions, cash verification/approvals, and transaction overrides. * Performs and approves various day-to-day loan transactions including, but not limited to loan review and approvals. * Provides operational support and acts as a resource for staff regarding policies and procedures. * Performs routine audits of negotiable instruments as well as review and balancing of assigned GL reconcilements. * Ensures quality control of memberships opened and loans funded at the branch. Additional Job Functions * Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling staff. * Helps establish, communicate and achieve the credit union's goals and standards, ensuring these are fully communicated to and understood by all department staff. * Identifies areas to streamline department and credit union operations. * Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises staff. * May act in the capacity of the Manager in his or her absence. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required * Bachelor's Degree or equivalent years of experience preferred 3-5 years of previous related experience required 1-3 years of supervisory experience required Valid CA Driver's License and participation in the CA DMV pull program may be required depending on assignment SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $24.20 - $35.09 Scheduled Weekly Hours: 30 This posting is for our Monrovia Branch located at 90 W Huntington Drive, Monrovia, CA 91016. This is a part-time position and may be hired between 20 - 30 hours, depending on branch needs. What You'll Be Doing Provides World Class Member service to Members visiting branch/service center locations. Provides information and promotes credit union products and services to build relationships. Processes transactions in the general areas of savings, loans, and auxiliary credit union services. * Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. Performs , vault and night drop duties as assigned, Assists with the morning and evening preparation of the branch, and other teammembers as needed throughout the day Performs other related duties as assigned or requested. * Has working knowledge of credit union savings and consumer loan products and all services. Has basic knowledge of real estate products. Maintains cash and negotiables. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. * Processes new memberships, additional share accounts, savings services, consumer loan requests and general consumer loan fundings as requested by Members. Performs research on accounts, identifies and corrects Member account problems. * Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement. * All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. * Performs other related duties as assigned or requested. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required * 1-3 years of previous related experience required * License/Certifications - SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Consumer Loan Service Delivery Representative The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $20.00 - $29.00 Scheduled Weekly Hours: 25 What You'll Be Doing Serve the Membership by providing World Class Personal Service, supporting Members Consumer Lending needs primarily via the phone by completing various consumer lending transactions, submitting consumer loan applications for decisions, gathering relevant loan documents and providing Members with consumer lending information and recommendations. * Deliver World Class Personal Member Service in a caring, enthusiastic, professional and efficient manner, while contributing to Consumer Lending goals on accuracy and service quality. * Serving the Membership over the telephone by answering and processing Member consumer lending transaction requests, submitting loan applications, funding personal loans and credit cards, and providing product and service information to Members. * Accurately present information and perform tasks associated with originating (applications), processing and funding of various consumer loan products offered by the Credit Union including requesting and gathering relevant documents from Members (registration, income, purchase orders, etc.), entering data to complete transaction and conveying approximate processing times. * Prepare loans for funding, ensuring all documents and funding terms are correct and forms (if applicable) are properly signed. * Communicate all consumer loan decisions (approvals and denials) to Members, advise them of all requirements necessary for loan approvals. * Has a working knowledge of consumer lending product and services including DMV and insurance products to effectively refer Members to the appropriate area. Identify needs and make recommendations for Members requests. * Advocate for Members and be willing to escalate calls as appropriate and solicit help as needed from other departments. * Maintain confidentiality of credit union and Member records. * May communicate with Members using electronic correspondence. * Provide consultative services to Members regarding credit union products and services by assessing the Member's needs and addressing their concerns. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required * less than 1 year previous experience in sales, customer service, or banking required Knowledge, Skills, and Abilities * Concentrates on caller * Basic consumer lending product and service knowledge * Listens without interrupting * Asks questions to clarify and verify information * Recaps transaction to ensure understanding * Identifies essential information * Enters information efficiently * Displays expected level of accuracy * Summarizes transaction clearly and concisely * Excellent oral and written communication skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Business Continuity Specialist II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $41.79 - $62.68 Scheduled Weekly Hours: 40 What You'll Be Doing Supports the development, implementation, and maintenance of the Credit Union's organizational business continuity (BC) and disaster recovery (DR) management programs and plans by gathering, analyzing, and presenting data to mitigate the impact on business operations of potential adverse conditions due to natural or structural disasters, acts of terror/war, cyber-attacks, etc. Support risk assessments, Business Impact Analysis, and reporting. Work with business and IT technical staff to develop contingencies and test recovery plans. * Supports business continuity activities and disaster recovery planning in support of the business continuity program and organizational priorities. * Provides input into the development of business continuity program policies, standards, and guidelines. * Evaluates data and reports to provide input to risk assessments and reviews continuity controls. * Collects all data to support business units on the Business Impact Analysis and related enterprise risk assessments. Provides data and risk analysis and reporting support. Provides support for the resolution of enterprise recovery issues identified during testing and actual events. * Supports business units in the review, update, and maintenance of all organizational plans under the business continuity program. Assists business units with development of alternate procedures to ensure minimum service level objectives are met during a disruption. * Reviews business continuity training and awareness campaign materials for alignment of the Business Continuity Plan and organizational plans, policies and procedures. * Participates and supports all recovery drills and exercises involving business processes, dependent applications and workaround strategies that support their plans. Responsible for accurate documentation that meets regulatory standards. * Supports management and technical staff to ensure testing and documentation is complete and meets regulatory standards. * Collects data and provides recommendations on the status of institution-wide disaster recovery management programs, including maturity models, methodologies, sourcing strategies, plans, metrics, testing contingency capabilities, reporting, and scorecards for all components of the programs. * Supports the third-party disaster recovery testing and reporting. * Provides support for the resolution of enterprise recovery issues identified during testing and actual events. * Researches data and provides analytical support for business continuity, disaster recovery, and risk assessment reports for management and regulators. * Supports testing of various communication methods, such as emergency notification tool and call trees to ensure appropriate communications during unforeseen events. * Maintains business continuity automation tools. * Understands the Credit Union environment, business operations, products and services, and critical systems. * Understands regulatory requirements and standards including: NCUA Part 748, Part 749 and related appendices, FFIEC IT Examination, ISO 22301 and ISO 27001. * Assists in the response and recovery efforts, in the event of a crisis. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * Bachelor's Degree in Information Technology, Information Systems, Business Management or equivalent work related experience required 1-3 years experience in business continuity planning, Emergency Preparedness, disaster recovery planning, testing or training, emergency management or incident response required 1-3 years experience in information technology, project management, business analysis, risk controls, governance or related discipline experience required ITIL Foundations preferred ABCP or in progress required Certified Organizational Resilience Associate (CORA) or equivalent preferred Knowledge, Skills, and Abilities * Strong verbal, written and presentation skills. Required * Proficient in MS Office Suite (Word, Excel, PowerPoint) Required * Experience with RSA Archer Preferred SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Lead Software Developer The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $127,961.00 - $211,136.00 Scheduled Weekly Hours: 40 What You'll Be Doing Provides high level technical input and guidance to developers, project teams, and business units on the most complex aspects of project definition, applications design, implementation, integration, cost estimation, standardization, and support. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Responsible for program design, coding, testing, debugging, and documentation. Has full technical knowledge of all phases of applications programming. Responsible for quality assurance review. * Provides technical guidance to team of programmers in the designing, developing, testing and implementation of projects. Makes independent decisions in regards to design, development, timeline, and implementation projects. Provides support on a daily basis during all phases of SDLC and ensures the successful delivery of the projects. * Works with manager in prioritizing the service requests and assigning work to developers, provide technical assistance as needed, manage project schedule and tasks assigned to teammembers while ensuring the timeline delivery of the work assignments. * Acts as project leader for projects with small budgets or limited duration. * Performs software development support for major applications and integrations. Designs architecture additions to existing applications and systems. Evaluates existing applications and identifies performance and automation opportunities. * Setup new development and implementation processes to be followed across the IT organization. Coordinates teams using modern development methodologies such as SCRUM/Agile. * Researches and recommends new vendor and 3rd party solutions based on business requirements. Works with business units to design integrations with vendor systems. * Researches industry trends and proposes new technologies to support existing needs. * Coordinates and develops technical project estimations for small to medium scale projects involving one or more developers. * Acts as a senior technical resource over multiple projects. Provides guidance on design, deliverables and integrations of software components. * Works independently with business units to design technical solutions and automations. * Participates in efforts to share technology expertise and train and mentor others in the use of technologies and development processes. * Provides management with accurate and timely status reports of all projects as assigned. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * Bachelor's Degree in Computer Science, Engineering, Math, Physics or related technical field or equivalent years of experience required * 7-10 years related experience required Knowledge, Skills, and Abilities * .NET Core * Web Services High * Visual Studio High * JavaScript High * HTML 5.0 High * SQL Server/TSQL High * Agile Methodology, SCRUM High * Java High * XML High * Oracle/PL-SQL Medium * Episys/Repgen/PowerOn Medium * Portlet Development Medium * Uses fact-finding and diagnostic tools * Implements optimal solutions * Follows problem management procedures * Displays technical expertise and applications knowledge * Follows logical process for problem identification and resolution * Writes clear, readable code * Resolves bugs and other problems * Adheres to organization coding standards * Adheres to practices and standards * Completes work according to identified priorities * Executes test scenarios * Interprets and communicates test results * Demonstrates knowledge of relevant languages * In depth knowledge of, or the ability to quickly learn Finance/Credit union processes SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Assistant Manager, Real Estate Post Closing The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $96,110.00 - $153,777.00 Scheduled Weekly Hours: 40 What You'll Be Doing Assists the Department Manager with the daily operations of the Real Estate Post-Closing team and shares responsibility for department performance. Serves as a technical lead for Members, team members, and third-party vendors, ensuring compliant and timely finalization of real estate loan transactions. Oversees post-closing activities including quality control, compliance, and loan delivery to investors. Provides guidance, directs team activities, and offers performance feedback and coaching. Accountable for service quality and ongoing process improvements to enhance the Member experience. * Leads the daily operations of the Real Estate Post-Closing team, providing expert guidance on complex tasks and serving as an escalation point for Member and teammember issues. * Oversees all post-closing activities including Closing Disclosures, trailing documents, investor delivery, adverse action notice review and deliveryto ensure accuracy, compliance, and timely execution. * Partners with Compliance and other internal stakeholders to ensure adherence to regulatory requirements and internal standards. Conduct teammember training on relevant changes or updates. * Monitors department loan pipelines and third-party vendor performance to ensure service standards, compliance guidelines, and delivery requirements are met. * Drives operational improvements by identifying process gaps and barriers to team productivity, including system limitations and resource constraints. Develops and presents resolution recommendations to management and supports implementation of approved enhancements. * Maintains expert-level knowledge of Fannie Mae, Freddie Mac, FHA, and Conventional loan products, and ensures teammembers are trained on relevant updates and regulatory changes. * Creates and delivers standard and ad hoc reports to stakeholders, performing data analysis to support business decisions, compliance reviews, and audit responses. * Oversees audit preparation and image file collection for internal and external audits. Prepares formal responses to findings and supports development of corrective action plans. * Supports business continuity planning through annual testing and reporting. * Promotes a positive and professional work environment, fostering collaboration and clear communication with Members, teammembers, management, and vendors. Leads the team through organizational and process changes using sound change management strategies that drive engagement, build resilience, and support successful adoption of new systems, policies, and workflows. Additional Job Functions * Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling staff. * Helps establish, communicate and achieve the credit union's goals and standards, ensuring these are fully communicated to and understood by all department staff. * Identifies areas to streamline department and credit union operations. * Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises staff. * May act in the capacity of the Manager in his or her absence. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required * Bachelor's Degree or equivalent years of experience preferred 3-5 years of previous related experience required 1-3 years previous supervisory experience required Previous experience with FHA, FNMA and FHMC products preferred Knowledge, Skills, and Abilities * Ability to develop internal and external working relationships. * Extensive knowledge of mortgage and Equity products, investor/secondary market requirements and escrow/title practices. * Strong product knowledge of Fannie Mae, Freddie Mac, FHA, and Conventional loans. * Experience with, and the demonstrated ability to thoroughly comprehend mortgage servicing requirements and loan documentation. * Excellent analytical, problem solving and organizational skills. * Extensive knowledge of MS Excel, MS Word & servicing systems. * Thorough understanding and high-level knowledge of both federal and state regulations, as well as compliance requirements associated with mortgage and Equity lending transactions in order to make professional and effective decisions that support the overall vision of the credit union. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.00 - $31.90 Scheduled Weekly Hours: 30 What You'll Be Doing Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. * Delivers World Class face-to-face service to Members requesting account assistance. * Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement. * Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency. * All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. * Performs other related duties as assigned or requested. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required less than 1 year of previous related experience required SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Loan Adjuster II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $22.00 - $31.90 Scheduled Weekly Hours: 40 What You'll Be Doing Collects on loans of all stages of delinquency made by the Credit Union where timely payments are not being received. Communicates with Members using advanced skills to identify the true cause of non-payment and provides a personalized options to each Member. * Works on all delinquency stages through inbound/out-bound calling, letters, and other approved methods, collects past due payments and/or negotiates payment arrangements or repayment plans to resolve delinquent loans or negative shares by identifying reason for delinquency and offering appropriate options to Members. * Documents all conversations and collections activity in collection systems. May be responsible for funding of workout loans or working collections reports, such as the available money letter report. * Maintains adherence to all federal and state regulations and credit union policies. * Performs file maintenance of delinquent accounts to reflect agreed upon collection activities. Processes adjustments to Member loans as needed, including but not limited to, due date changes, opening/closing lines of credit, closing negative accounts, and payment plan maintenance. * Recommends Members with delinquent accounts for work out loans, deferments, reages, reduced payments, repossession and charge-off. Refers complex situations to the appropriate resources to ensure timely resolution. * May provide suggestions for streamlining departmental and credit union operations. When assigned helps to complete projects and reports related to the department. * May perform more advanced research and analysis on accounts, may skip trace and perform asset searches. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required * 3-5 years of previous related experience required * Previous financial institution or credit union experience preferred Knowledge, Skills, and Abilities * Knowledge of bankruptcy laws, FDCPA, TCPA and SCRA * Excellent verbal and written skills. * Uses active listening skills to determine the Member's hardship and provides appropriate solution. * Ability to multi-task * Intermediate computer and typing skills * Experience with inbound/outbound phone system preferred * Conflict resolution and negotiation skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Senior Systems Administrator (Temporary) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $41.79 - $62.68 Scheduled Weekly Hours: 40 * This is a 12-month temporary position with the potential to convert to an FTE What You'll Be Doing Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems is achieved. Perform assigned duties as listed in RACI model(s) under general supervision from manager. Collaborate with peers and manager on operational tasks, system enhancements and project activities. * Provide assistance for support cases escalated by Systems Administrator. * Install and configure systems to support infrastructure and applications. * Maintain configuration standards and operating procedures. * Coordinate with vendors for technical support and upgrades. * Submit and fulfill service requests. * Respond to incidents and problems. * Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs. * Conduct after-hours maintenance. * Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. * Gather and analyze system log files. * Apply patches and upgrades on a regular basis. * Coordinate and collaborate with teammembers and service stakeholders. * Create, change, and delete user accounts per request. * Provide first tier support at administrator level to including investigation and troubleshooting. * Perform regular systems hardening to maintain security standards. * Monitor ITSM tickets and prioritize appropriately. * Support disaster recovery and business continuity solutions, failover and testing efforts. * This position will be part of a paid on call rotation supporting the production environment 24x7x365. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * Bachelor's Degree or equivalent years of experience required * 5-7 years of system administration experience required * Microsoft MCSA preferred * Red Hat Certified Engineer preferred * IBM Certified System Administrator-AIX preferred * VMware Certified Professional preferred * Cisco Data Center UC Support Specialist preferred Knowledge, Skills, and Abilities * Intermediate knowledge with five to six years of experience with one of more of the following Applications: Microsoft Active Directory, Microsoft Exchange, Microsoft IIS, Microsoft SQL, Microsoft Skype for Business Credit Union specific applications General back office applications Commvault, EMC Avamar or IBM Tivoli Storage Manager Solarwinds, Splunk, Upguard or other monitoring tools * Intermediate knowledge with five to six years of experience with one of more of the following Operating Systems: Windows Server Red Hat Linux IBM AIX VMware vCenter and vSphere * Intermediate knowledge with five to six years of experience with one of more of the following Compute systems: Cisco UCS B and C Class HP G Servers HP Non-stop IBM P Series Nutanix * Intermediate knowledge with five to six years of experience with one of more of the following Storage systems: EMC vMax IBM SAN Volume Controller and XIV Network Appliance FAS Pure Storage Cisco MDS * Intermediate knowledge of operating system scripting and utilities. * Intermediate knowledge of SNMP and log monitoring tools. * Intermediate knowledge of TCP/IP and OSI Model. * Intermediate knowledge of firewalls, routers and switches. * Intermediate knowledge of storage protocols; iSCSI, Fiber Channel and NFS. * Intermediate knowledge of audit and security best practices (NIST, PCI, ISO). * Intermediate knowledge of Data Center standards including cabling, fire suppression, power and safety SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Supervisor, Consumer Loan Originations The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $68,675.00 - $103,013.00 Scheduled Weekly Hours: 40 What You'll Be Doing Assists with the day-to-day supervision of the Consumer Loan Originations team ensuring Members receive prompt, accurate, efficient, and high-quality service. Oversees operational changes that are executed, resolves teammember escalations and Member concerns. * Proactively recommends measurable performance goals for their teams (primarily SDR I's, SDR II's) ensuring the delivery of high-quality service. Takes actionable steps by providing daily operational support, addressing questions, handling escalations and resolving problems promptly. Implements key performance indicators (KPI's) to track service quality aiming for continuous improvement and measurable success is daily operations. * Sets measurable objectives for identifying, leading, and conducting training sessions aiming for continuous improvement in process and service quality. Collaborate with management to ensure training activities align with performance goals and focus on career development. Utilize key performance indicators (KPI's) to measure the effectiveness of training initiatives with a focus on skill and career development. * Establishes and tracks measurable daily operational goals to assess the quality and productivity of their direct reports. Utilize key performance indicators (KPI's) to monitor and improve the performance of their teams ensuring consistent achievement of high-quality results including productivity and service. Assists with scheduling and allocating team resources to highest level of service and quality are achieved. * Sets measurable team development objectives for delivering the highest service level. Uses observations, call monitoring, coaching, and feedback to assess and enhance performance. Implements measurable plans to improve consultation, knowledge, and service skills, regularly evaluating progress for continuous improvement in team development. * Works directly with Assistant Manager and Department manager to execute key strategies to improve service, implement efficiencies and improve processes. * Researches and resolves Member complaints, arising from Voice of the Member, CFPB, and other areas. May suggest changes to systems and procedures to prevent future complaints. * The Management Team, comprising the Assistant Manager and Supervisor, rotates within the escalation queue, handling operational and service escalations from teammembers and Members, with further escalation to an Assistant Manager or the Manager when needed. * Completes necessary reporting and provides required updates such as annual reviews, performance discussions, and one on one discussions. * Provides consultative services to Members regarding credit union products and services and ensuring that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns, and gaining agreement. * Identifies trends and enhancements related to the Consumer Lending process that could result in process or service efficiencies. Assists in researching, evaluating and implementing department and/or divisional projects that pertain to the scope of the department. * Maintain expert-level operational knowledge to serve as a subject matter expert and develop the knowledge of the team. * Processes Member transactions and provides product and service information over multiple contact channels offered. * Stays informed of changing trends within the Credit Union movement or department-specific industry and offering recommendations for change. * Ensures team is compliant with policies and procedures, audit standards, and remains current on and informed of Standard Operating Procedures (SOP). * Reviews and decisions loan applications within their limits, conducting interviews with applicants to gather information on their loan needs, earnings, and financial condition. Additional Job Functions * Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling staff. * Helps establish, communicate and achieve the credit union's goals and standards, ensuring these are fully communicated to and understood by all department staff. * Identifies areas to streamline department and credit union operations. * Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises staff. * May act in the capacity of the Manager in his or her absence. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required 3-5 years of previous related experience required 1-2 years of previous supervisory experience preferred Knowledge, Skills, and Abilities * Strong verbal and written communication skills High SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Real Estate Loan Processor II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $26.62 - $38.60 Scheduled Weekly Hours: 40 What You'll Be Doing Serves as primary contact and service experience agent for Members who have applied for a real estate loan and provides the timely status updates. Assists Members with understanding the processes, obtaining required documentation, and meeting underwriting requirements. Is responsible for re-working loan when appraised value comes in low and present any possible options to Member. * Verifies that original regulatory and/or compliant loan disclosures have been sent to our Member within the required timelines. Understands and is able to explain the terms of all disclosures to Members. * Applies team and department "Best Practices" as instructed by Management. * Coordinates funding activities with closing area, settlement agent and Member. * Ensures that all pre-document and loan conditions are satisfied prior to authorizing funding. * May be responsible for ordering out on own files in the event that a file clerk is unavailable. * Processes real estate loan applications in a manner that is compliant with internal Lending Policies, Standard Operating Procedures, including product matrices and Investor guidelines. Is accountable for reviewing internal policy documents and SOP's on a frequent basis to ensure that skills and understanding are current. Is familiar with the AllReg's system to review investor guidelines as needed. * Ensures that processing system is kept current with status, conversations and mail received on a daily basis. * Ensures that department turnaround times for period from receipt of completed loan application to credit approval then funding are met. * Responsible for primary Member contact; which includes providing twice weekly status updates to Members in pipeline; reviewing loan stipulations and counter offers and updating escrow and real estate agents at least weekly. * Reviews all incoming mail within 24-48 hours of receipt; including but not limited to Member documentation and stipulations, Appraisal, Preliminary Title Report, Homeowner Association documentation, Mortgage Insurance, if applicable and insurance certificates (hazard and flood). * Responsible for following up on third party services, within two business days of receipt of a completed loan application, including but not limited to Appraisal, Escrow, Title and mortgage insurance. * Responsible for ensuring that updated loan disclosures are sent when re-disclosing is necessary; Ensure that new disclosures are sent within the required timeframe and in accordance with CFPB, TILA-RESPA integrated rule and MDIA. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required 1-3 years of previous related experience required Experience in real estate lending, consumer lending, or front line Member service role required Register with the Nationwide Mortgage Licensing System and Registry as a mortgage loan originator in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the "SAFE Act") when applicable required Knowledge, Skills, and Abilities * If not previously involved in real estate lending, must have completed relevant internal or external training courses pertaining to real estate lending. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Data Engineer II The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $96,110.00 - $153,777.00 Scheduled Weekly Hours: 40 What You'll Be Doing Designs, implements, and maintains moderately complex data pipelines. Responsibilities include maintenance of database dictionaries, database design, and data integration solutions. * Define requirements based on independent analysis of applications of medium complexity and working with BSA's and end users. * Design architecture, database schemas and database systems of medium complexity. * Develop department and process standards and best practices. * Develop data integration and process requirements based on business process analysis. * Create and maintain data models and data dictionaries. * Identify hardware requirements and work with infrastructural resources for implementation and maintenance. * Determine and forecast needs and allocate resources for upcoming projects. * Design and develop complex multi-chain data integration processes. * Review submitted database requests to ensure code quality. * Coach application developers on best practices for SQL Development balancing performance and total cost of ownership. * Provide essential data warehouse architecture, design, development and support. * Provide on-call support as necessary on a rotating schedule. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * Bachelor's Degree or equivalent years of experience required * 5-7 years of experience in data engineering * 7-10 years of experience with ETL/ELT and data integration tools Knowledge, Skills, and Abilities * Comprehensive working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of non-relational database technologies. * Intermediate in developing Extraction/Transformation/Loading processes for System Integration and Data Intermediate in SQL Server Integration Services, SQL 2012 and above, C# or Java, JavaScript, and Python * Experience with Snowflake, Boomi, QLIK Replicate * Functional knowledge of ERwin Data Modeling Suite * Comprehensive knowledge in Restful and SOAP API creation and consumption * Comprehensive knowledge of database design and development * Understanding of TSQL and stored procedure development * Strong analytical, problem solving and conceptual skills * Proven and successful accomplishments of manipulating, processing and extracting value from large and disconnected datasets. * Intermediate knowledge in TFS source control and experience with Azure DevOps * Experienced in Information Technology Service Management: Data Quality ,Meta Data Management, Master Data Management, Agile Methodology, SCRUM SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Assistant Manager, Collections The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $96,110.00 - $153,777.00 Scheduled Weekly Hours: 40 What You'll Be Doing Assists the department manager in directing and overseeing the daily operations of the Collection Department. Ensures that procedures and practices pertaining to inbound and outbound Member communications, workflows, and options for Members with past charged off loans and delinquent auto loans result in productive and efficient operations with a focus on advocacy and support of the service culture of the Credit Union. * Identifies and leads continuous improvement of processes in the department to provide greater efficiencies and a superior Member experience. Identifies trends and enhancements to work flow processes and practices from late-stage delinquency to post charge-off ensuring the highest levels of service, productivity and quality * Designs and executes proactive strategies to minimize risk exposure and optimize financial recoveries across various lending products. * Maintains and analyzes statistical records, production reports, and manages dashboards to ensure data-driven decision-making. * Researches and resolves Member complaints and implements systems and procedures to prevent future complaints. Assists team in maintaining internal department service levels to frontline teammembers and other business units by providing high quality service based on our service drivers. * Leads or supports department or organizational projects and activities related to collections. * Responsible for ensuring all department desktop procedures are up-to-date and accurately reflect current processes. Reviews department standard operating procedures (SOPs) on a regular basis to ensure accuracy and both recommends and assists with updates as needed. * Authority to approve agency placements, repossession, legal actions, and settlements when needed. * Oversees relationships with CU partner/vendors. * Representation of the Credit Union at court appearances, as needed. Additional Job Functions * Supervises teammembers directly, including selection, training, performance appraisal and work allocation. Responsible for scheduling staff. * Helps establish, communicate and achieve the Credit Union's goals and standards, ensuring these are fully communicated to and understood by all department staff. * Identifies areas to streamline department and Credit Union operations. * Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises staff. * May act in the capacity of the Manager in their absence. Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required * Bachelor's Degree or equivalent years of experience required 3-5 years of prior functional experience in a financial institution or credit union required 1-3 years of prior management experience (i.e. management or lead role) required Knowledge, Skills, and Abilities * Demonstrated ability to handle call escalations to resolve Member issues * Ability to create innovative ways to develop teammember engagement * Advanced knowledge of bankruptcy laws, FDCPA, TCPA and SCRA * Excellent verbal and written skills * Advanced typing and computer skills * Advanced conflict resolution and negotiation skills * Ability to identify current and emerging technology trends related to collections and execute those that will elicit efficiencies for the department and/or a higher level of service to Members SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Senior Systems Engineer The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $110,527.00 - $176,843.00 Scheduled Weekly Hours: 40 What You'll Be Doing Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems is achieved. Perform assigned duties as listed in RACI model(s) and under general direction from manager. Collaborate with peers, architects, project managers, managers and business stakeholders on design, strategy and project activities. * Support SchoolsFirst complex network infrastructure with a focus in one or more key functional areas: Applications, Operating Systems, Compute and Storage * Design, install, and configure systems to support infrastructure and applications. * Develop and maintain configuration standards and operating procedures. * Coordinate with vendors for technical support and upgrades. * Perform intermediate design through independent thinking and application of best practice principles. * Troubleshoot complex issues or problems, including escalation internally or to 3rd party vendor support, to drive root cause analysis * Forecast, recommend, and implement capacity planning. * Manage vendors and hold them accountable to contractual SLA's and obligations. * Submit and fulfill service requests. * Respond to incidents and problems. * Provide KPI and metrics for reporting. * Perform daily system monitoring, verifying the integrity and availability of network infrastructure. * Conduct after-hours maintenance. * Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. * Gather and analyze system log files. * Research and recommend innovative and automated approaches for system engineering tasks. * Coordinate and collaborate with teammembers and service stakeholders. * Provide assistance for support cases escalated by Systems Administrators and Systems Engineer I and II. * Perform peer review of submitted changes by Systems Administrators and Systems Engineer I and II. * Provide second tier support at engineer level to including investigation and troubleshooting. * Monitor ITSM tickets and prioritize appropriately. * Design and support disaster recovery and business continuity solutions, failover and testing efforts. * This position will be part of a paid on call rotation supporting the production environment 24x7x365. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * Bachelor's Degree with a technical major, such as engineering or computer science or equivalent years of experience required * 10+ years of system administration experience. required * Microsoft MCITP preferred * Red Hat Certified Architect preferred * IBM CSE-Virtualization preferred * VMware Certified Design Expert preferred * Cisco Data Center UC Support Specialist preferred Knowledge, Skills, and Abilities * Expert knowledge with eleven to twelve years of experience with one of more of the following Applications: Microsoft Active Directory, Microsoft Exchange, Microsoft IIS, Microsoft SQL, Microsoft Skype for Business Credit Union specific applications General back office applications Commvault, EMC Avamar or IBM Tivoli Storage Manager Solarwinds, Splunk, Upguard or other monitoring tools * Expert knowledge with eleven to twelve years of experience with one of more of the following Operating Systems: Windows Server Red Hat Linux IBM AIX VMware vCenter and vSphere * Expert knowledge with eleven to twelve years of experience with one of more of the following Compute systems: Cisco UCS B and C Class HP G Servers HP Non-stop IBM P Series Nutanix * Expert knowledge with eleven to twelve years of experience with one of more of the following Storage systems: EMC vMax IBM SAN Volume Controller and XIV Network Appliance FAS Pure Storage Cisco MDS * Expert knowledge of operating system scripting and utilities. * Expert knowledge of SNMP and log monitoring tools. * Expert knowledge of TCP/IP and OSI Model. * Expert knowledge of firewalls, routers and switches. * Expert knowledge of storage protocols; iSCSI, Fiber Channel and NFS. * Expert knowledge of audit and security best practices (NIST, PCI, ISO). * Expert knowledge of Data Center standards including cabling, fire suppression, power and safety. SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Consumer Loan Service Delivery Representative The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $20.00 - $29.00 Scheduled Weekly Hours: 25 What You'll Be Doing Serve the Membership by providing World Class Personal Service, supporting Members Consumer Lending needs primarily via the phone by completing various consumer lending transactions, submitting consumer loan applications for decisions, gathering relevant loan documents and providing Members with consumer lending information and recommendations. * Deliver World Class Personal Member Service in a caring, enthusiastic, professional and efficient manner, while contributing to Consumer Lending goals on accuracy and service quality. * Serving the Membership over the telephone by answering and processing Member consumer lending transaction requests, submitting loan applications, funding personal loans and credit cards, and providing product and service information to Members. * Accurately present information and perform tasks associated with originating (applications), processing and funding of various consumer loan products offered by the Credit Union including requesting and gathering relevant documents from Members (registration, income, purchase orders, etc.), entering data to complete transaction and conveying approximate processing times. * Prepare loans for funding, ensuring all documents and funding terms are correct and forms (if applicable) are properly signed. * Communicate all consumer loan decisions (approvals and denials) to Members, advise them of all requirements necessary for loan approvals. * Has a working knowledge of consumer lending product and services including DMV and insurance products to effectively refer Members to the appropriate area. Identify needs and make recommendations for Members requests. * Advocate for Members and be willing to escalate calls as appropriate and solicit help as needed from other departments. * Maintain confidentiality of credit union and Member records. * May communicate with Members using electronic correspondence. * Provide consultative services to Members regarding credit union products and services by assessing the Member's needs and addressing their concerns. Additional Job Functions * Performs other duties as assigned * Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications * High School Diploma or GED required less than 1 year previous experience in sales, customer service, or banking required Knowledge, Skills, and Abilities * Concentrates on caller * Basic consumer lending product and service knowledge * Listens without interrupting * Asks questions to clarify and verify information * Recaps transaction to ensure understanding * Identifies essential information * Enters information efficiently * Displays expected level of accuracy * Summarizes transaction clearly and concisely * Excellent oral and written communication skills SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.