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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Atlanta, GA | $72,709 | $34.96 |
| 2 | Herndon, VA | $68,294 | $32.83 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Executive | $131,410 | $63 | - |
| 2 | Customer Service Expert | $128,183 | $62 | - |
| 3 | Customer Service Senior Associate | $116,935 | $56 | - |
| 4 | Customer Relationship Specialist | $112,498 | $54 | - |
| 5 | Account Executive/Customer Service | $110,645 | $53 | - |
| 6 | Processing Specialist | $106,107 | $51 | - |
| 7 | Senior Technical Service Specialist | $105,862 | $51 | - |
| 8 | Senior Client Service Specialist | $104,875 | $50 | - |
| 9 | Field Service Specialist | $104,194 | $50 | - |
| 10 | Customer Service Consultant | $103,883 | $50 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | RCR Technology | $85,996 | $41 | - |
| 2 | Idexcel | $84,142 | $40 | 2 |
| 3 | The Shams Group | $84,084 | $40 | - |
| 4 | Intergraph | $83,770 | $40 | - |
| 5 | Fusion Technology | $83,287 | $40 | - |
| 6 | Avesta Computer Services | $81,693 | $39 | - |
| 7 | Intranets.com | $81,598 | $39 | - |
| 8 | Object Systems International - Bulgaria | $81,002 | $39 | - |
| 9 | N2N | $80,976 | $39 | - |
| 10 | PrismHR | $80,941 | $39 | - |
| 11 | ProSoft Technology | $80,017 | $38 | - |
| 12 | Command Alkon | $79,242 | $38 | - |
| 13 | Syscon-Inc | $79,211 | $38 | - |
| 14 | CommSoft | $78,150 | $38 | - |
| 15 | Syrinx Consulting | $76,803 | $37 | - |
| 16 | Computrition | $76,800 | $37 | - |
| 17 | Software Technology | $76,329 | $37 | - |
| 18 | Systems Technology Group | $72,878 | $35 | - |
| 19 | Pragmatics | $71,778 | $35 | - |
| 20 | Jet Propulsion Laboratory | $69,831 | $34 | - |