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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Coral Springs, FL | $46,618 | $22.41 |
| 2 | Kent, WA | $43,404 | $20.87 |
| 3 | Irvine, CA | $43,168 | $20.75 |
| 4 | San Antonio, TX | $42,945 | $20.65 |
| 5 | Minneapolis, MN | $41,980 | $20.18 |
| 6 | Little Rock, AR | $33,390 | $16.05 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director Of Call Center Operations | $93,567 | $45 | - |
| 2 | Team Manager | $88,955 | $43 | - |
| 3 | Support Center Manager | $71,336 | $34 | - |
| 4 | Team Supervisor | $71,019 | $34 | - |
| 5 | Service Supervisor | $71,000 | $34 | - |
| 6 | Supervisor | $68,585 | $33 | - |
| 7 | Call Center Director | $67,690 | $33 | - |
| 8 | Team Leader/Supervisor | $54,502 | $26 | - |
| 9 | Contact Center Manager | $52,738 | $25 | - |
| 10 | Contact Center Supervisor | $50,696 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Regence BlueCross BlueShield of Oregon | $39,844 | $19 | - |
| 2 | Travel Guard | $39,365 | $19 | - |
| 3 | Data Alliance Group | $39,020 | $19 | - |
| 4 | World Insurance Associates | $38,667 | $19 | 10 |
| 5 | Security Life Insurance Company Of America | $38,614 | $19 | - |
| 6 | Settlers Life Insurance | $38,257 | $18 | - |
| 7 | Allied Solutions | $38,228 | $18 | 6 |
| 8 | Blue Cross and Blue Shield of Kansas | $38,006 | $18 | 3 |
| 9 | Southern Farm Bureau Life Insurance | $37,992 | $18 | - |
| 10 | State National Companies | $37,989 | $18 | - |
| 11 | High Point Insurance | $37,881 | $18 | - |
| 12 | Esurance | $37,809 | $18 | - |
| 13 | Automated Benefit Services, Inc. | $37,555 | $18 | - |
| 14 | Blue Cross and Blue Shield of Alabama | $37,493 | $18 | - |
| 15 | HealthPlan Services | $37,378 | $18 | - |
| 16 | EquiTrust Life Insurance | $37,227 | $18 | - |
| 17 | Foremost Insurance | $37,167 | $18 | - |
| 18 | 2-10 | $37,109 | $18 | - |
| 19 | AAA Northern California, Nevada & Utah | $37,066 | $18 | 12 |
| 20 | American Residential Warranty | $35,431 | $17 | - |