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Special delivery clerk skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical special delivery clerk skills. We ranked the top skills for special delivery clerks based on the percentage of resumes they appeared on. For example, 26.7% of special delivery clerk resumes contained data entry as a skill. Continue reading to find out what skills a special delivery clerk needs to be successful in the workplace.

12 special delivery clerk skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how special delivery clerks use data entry:

Sorted and delivered mail Performed data entry duties Operated all common office equipment
Performed data entry to maintain database information.

2. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how special delivery clerks use telephone calls:

Typed numerical data on legal forms, filed alphabetically and numerically, stamped invoices and answered telephone calls.
Answer incoming telephone calls and assists walk-in customers by providing information pertaining to utility account information.

3. Computer Programs

A computer program is a set of instructions that can be executed by a computer to perform an operation or task. Computer programs are devised by computer programmers in a programming language. Everything a computer does is through a computer program.

Here's how special delivery clerks use computer programs:

Assisted Diagnostician with paperwork and computer programs.
Generate computer reports for options/foreign currency and equity activity utilizing WordPerfect, Power Point and Excel computer programs.

4. Quality Customer Service

Here's how special delivery clerks use quality customer service:

Received incoming calls with quality customer service and basic data entry skills while communicating effectively and functioning in a team environment.
Provided excellent quality customer service in a fast paced team environment handling large quantities of cash and performed monetary quality control.

5. ARD Meetings

Here's how special delivery clerks use ard meetings:

Interpret and translate ARD meetings for parents, teachers, etc.
Print reports, schedule ARD meetings.

6. Travel Arrangements

Here's how special delivery clerks use travel arrangements:

Scheduled meetings, conference calls, and travel arrangements; sorted mail and filed office documents.
Coordinate meetings, luncheons, travel arrangements and interface with other departments.

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7. Schedule Appointments

Here's how special delivery clerks use schedule appointments:

Received incoming calls as well as contacted donors to schedule appointments.
Maintain supervisors or department calendars, schedule appointments and meetings including travel as required.

8. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how special delivery clerks use management system:

Established and maintained an electronic records management system for incoming and outgoing correspondence.
Perform daily data entry into Centralized Yard Operations proprietary data management system - TYES.

9. Word Processing

Here's how special delivery clerks use word processing:

Created documents using word processing programs, responsible for general filing, responding to telephone inquires greeting and directing individuals requesting information
Use automated information and word processing systems to research to query databases to generate mailing labels or gather pertinent information.

10. Service Orders

Here's how special delivery clerks use service orders:

Read service orders, and imputed extracted information into Tirks.
Interpret and work residence, business and complex service orders .

11. PowerPoint

Here's how special delivery clerks use powerpoint:

Design PowerPoint presentations for semiannual business meetings Arranged appropriate small to large group travel, agendas, and contact information.
Assisted in the development innovative PowerPoint presentation used by the Partnership Specialist to promote programs to potential partners.

12. Customer Accounts

Here's how special delivery clerks use customer accounts:

Maintained close communications with branch operations regarding customer accounts.
Handled confidential information to include tax and banking information associated with customer accounts.

What skills help Special Delivery Clerks find jobs?

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List of special delivery clerk skills to add to your resume

The most important skills for a special delivery clerk resume and required skills for a special delivery clerk to have include:

Data Entry
Telephone Calls
Computer Programs
Quality Customer Service

ARD Meetings
Travel Arrangements
Schedule Appointments
Management System

Word Processing
Service Orders
PowerPoint
Customer Accounts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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