Suburban Inns jobs in Grand Rapids, MI

Big E's Sports Grill on the Beltline is hiring!! Kick-start your career in the Hospitality Industry and become a Dishwasher. This is a great opportunity to get first-hand experience and knowledge of the latest food and bar operations in 2024! Starting wage is $14-16 / hour Dishwasher Position Summary: Responsible for washing and properly storing all cooking utensils, china, equipment, flatware, and glassware while following local health department standards, Suburban Inns' Core Values, and Suburban Inns/Big E's standards, as well as going above and beyond to ensure that guests are 100% satisfied. Dishwasher Essential Functions: Greet guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Wash all wares in dishwashing machine or by hand according to the highest sanitation standards Collect and dispose of trash from all kitchen areas, empty garbage cans, wash, and reline with new bags. Break down boxes, crates, and remove debris. Examine garbage for misplaced silverware, dishes, glassware, and other reusable items Wash and polish all stainless steel in the kitchen including shelves, dish cabinets, ice machines, refrigerators, walk-ins, etc. Store all dishes and other wares in proper areas Clean dish machine and dish area after each meal period Notify supervisor if inventories of soap, chemicals, and paper towels are low Continuously inspect floors in kitchen areas to assure they remain clean, clear of debris, and dry Assist in completing weekly kitchen cleaning and maintenance list Clean and safely store all brooms, mops, and other cleaning equipment in their proper places Exhibit regular and recurrent attendance records Other duties as requested by management Dishwasher Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills Formal Education and Job-Related Experience: None Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position does not require travel to other Suburban Inn properties, client locations, or other locations. Work is completed in property Dishwasher Uniform and Appearance Guidelines: Uniform: Uniform shirt and hat will be provided. Suburban Inns approved black slacks or Dockers (no yoga-style) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor.

The Hilton Garden Inn is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Facilites Manager: *Full-Time position *Variable Schedule *Salary starts at $55,000 a year, negotiable Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement and professional growth opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary Responsible for the overall operations of the maintenance department while following Suburban Inns Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Oversees all mechanical areas of the hotel, restaurant, and grounds to keep the hotel functioning at top efficiency. Essential Functions: Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants. Maintain an on-going energy management program for the propertys HVAC and lighting systems Install, connect, or adjust thermostats, humidistats, or timers Connect heating or air conditioning equipment to fuel, water, or refrigerant source to form complete circuit Study blueprints, design specifications, or manufacturers' recommendations to ascertain the configuration of heating or cooling equipment components and to ensure the proper installation of components Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician's hand tools Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders Install and test automatic, programmable, or wireless thermostats to minimize energy usage for heating or cooling Adjust system controls to settings recommended by manufacturer to balance system Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters Assemble, position, and mount heating or cooling equipment, following blueprints or manufacturer's specifications Hire, train, and supervise maintenance Team Members Schedule hours of work for department staff Establish a list of parts suppliers and order items needed for maintenance, completion of work orders, and general department supplies while staying within company budget, and preventing unnecessary downtime of equipment or loss of revenue. Seek approval from GM or AGM on any big-ticket items needed Use Quore to record maintenance issues, with up to date documentation on what has to be done, as well as what has been done to correct the issues Oversee daily water checks on swimming pool/spa and filtering system for positive health protection Control the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.) Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department or General Manager Coordinate facility repairs between all staff members (front desk, laundry, kitchen, etc.), as well as ensuring guest requests and comfort are first priority Maintain copies of items that need to be on file at all times, such as county and state mandated pool and spa records, boiler records and certificates, elevator certificates, etc. Update Safety Data Sheets (SDS) as often as needed Oversee the propertys on-going preventive maintenance program Ensure that all preventative maintenance tasks are completed during the designated time period Monitor and review that all completed preventative maintenance is done to Suburban Inns standards Assist with completing preventative maintenance tasks as needed Assist in checking fire protection systems for proper operation and training personnel in their use Assist with all aspects of ground beautification Coordinate necessary contracted work with outside contractors for any repairs that cannot first be taken care of by any Team Member within Suburban Inns. Approval of hiring outside contractors must be gained by the General Manager Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment Follow all Suburban Inns Processes Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma and a minimum of two years job-related experience License, Training, and/or Certification Required: Excellent driving record Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position may require travel to other Suburban Inns properties, client locations, or other locations Uniform and Appearance Guidelines: Uniform: Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the positions supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the positions supervisor We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. Powered by JazzHR Compensation details: 50000 PI591c937fd57e-31181-38884013

Join The Inn Crowd! The Holiday Inn Express in Grandville is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! * Guest Service Representative Shift: 2nd Shift, weekend availability required. PART-TIME * Guest Service Representative Wage: Starting at $16/hour * Guest Service Representative can be used as a PAID internship Guest Service Representative Position Summary: Responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and Suburban Inns/IHG standards, as well as going above and beyond to ensure that guests are 100% satisfied. Guest Service Representative Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Guest Service Representative Essential Functions: Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Sell the property according to the Suburban Inns sales standard Gather the appropriate data from each guest, from address information to credit cards and signatures Follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift. Maintain a neat and clean workspace at the front desk and adjacent areas Check the pool area as many times as needed throughout the shift, stocking pool towels and straightening up the pool deck Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up, lobby coffee stocked, check public restrooms and clean if necessary. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department and General Manager Complete any required emergency training needed according to Suburban Inns and IHG standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation Complete any required IHG training for front desk procedures and IHG Rewards Club, 100% responsible for ensuring IHG Rewards Club standards are exceeded each shift Responsible for the settlement and reconciling of guest accounts and paperwork Balance cash drawer and make appropriate cash drops Provide excellent guest service: Supply information to guests regarding hotel policies, services, and amenities Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, entertainment, and events Handle all guest concerns and be able to problem solve in a tactful, professional manner Maintain open lines of communication between all departments within the hotel Follow all Suburban Inns Processes Exhibit regular and recurrent attendance records Other duties as requested by management Guest Service Representative Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma or equivalent related experience License, Training, and/or Certification Required: CPR Certification (may be completed upon hire) Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property Guest Service Representative Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Close-toed shoes are the responsibility of the Team Member. Appearance: Hair must be well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Hotel Operations has the authority to veto any decision made by the position's supervisor.

Benefits: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement and professional growth opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Accounting processes includes our credit card receipts, accruals, accounts receivable processes, treasury management, and intercompany accounting. Reporting to the VP of Finance, the position will partner with the hotel General Managers, restaurant management, and internal teams for financial accuracy. Additionally, the role manages our accounting close and reconcilement within the company. Essential Functions Ensure quality control over financial transactions and reporting. Prepare all necessary month end adjusting journal entries. Balance and close all accounting modules. Review accounts for discrepancies and reconcile differences. Propose write-offs, or significant Year End accounting adjustments, using GAAP insights and judgement. Ability to work with various accounting and software applications. Complete monthly bank reconciliation and intercompany processes. Assist in the preparation of regulatory reporting. Assist auditor with all necessary year end documentation and closure of the books. Determine loan payback schedules based on collaboration with financial analyst, owners, and VP of Finance. Clerical duties are also required such as collecting, organizing, and filing paperwork, assisting Accounting Manager with any projects or tasks requested, and handling routine correspondence while following Suburban Inns, federal, state, and/or other laws and regulations laws. Undertake special projects requested by the VP of Finance. Follow all Suburban Inns processes Maintain a positive attitude throughout the day, and keep Team Member morale high. Anticipate and meet the needs and expectations of our guests, then go one step further. Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Requires spreadsheet analysis, typing, record keeping, and word processing skills. Microsoft Excel, Accounting Software (e.g. M3, Oracle, SAP, Quickbooks, etc.). Excellent communication. Formal Education and Job-Related Experience: This position requires a minimum formal education of a bachelor's degree in accounting or equivalent related experience. License, Registration, and/or Certification Required: Valid driver's license required Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. The schedule varies according to business demands and needs. Required Travel: The position does require travel to other Suburban Inns properties or client locations. Uniform and Appearance Guidelines: Uniform: Professional attire Appearance: All facial piercings must be approved by management. Hair must be kept well-groomed. All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The CEO has the authority to veto any decision made by the position's supervisor. We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.

Embassy Suites Downtown is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Facilities Technician: PART TIME 2nd shift, some weekends required (Sat-Sun) Starting wage: $16/ hour based on experience As a Facilities Technician you would be responsible for maintaining property grounds, public areas, and the hotel guest rooms, while following Suburban Inns' Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement and professional growth opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Essential Functions: Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department or General Manager Establish a list of parts suppliers and order items needed for maintenance, completion of work orders, and general department supplies while staying within company budget, and preventing unnecessary downtime of equipment or loss of revenue. Seek approval from the General Manager on any big-ticket items needed Use Quore to record maintenance issues, with up-to-date documentation on what has to be done, as well as what has been done to correct the issues. Complete all work orders and tasks submitted through Quore Oversee daily water checks on swimming pool/spa and filtering system for positive health protection, as well as clean pool/spa area Control the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.) Maintain copies of items that need to be on file at all times, such as county and state mandated pool and spa records, boiler records and certificates, elevator certificates, etc. Assist in checking fire protection systems for proper operation and training personnel in their use Perform painting/touch up painting Patch and/or repair damaged drywall Complete minor electrical replacement and repair, some wiring may be involved Replace and repair plumbing Assist with lawn mowing, snow removal, grounds cleanliness, etc. Fix/troubleshoot kitchen equipment, laundry equipment, boiler, and HVAC system according to experience Respond to guest complaints or issues in a timely manner, and according to Suburban Inns' and brand standards Assist with the property (hotel and restaurant) on-going preventative maintenance program Maintain open lines of communication between all departments within the hotel Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment Follow all Suburban Inns Processes Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: Minimum of one-year job-related experience required. License, Training, and/or Certification Required: Hazcom Training, Lock-Out/Tag-Out (may be completed upon hire), excellent driving record required Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Do you have a passion to serve others? Big E's Sports Grill on the Beltline has the opportunity to serve amazing food to amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Server Starting wage: $4.74/hr plus Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns/Big E's standards, and Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Obtain orders from guests ensuring accuracy while following Big E's steps of service Ensure all guests requesting alcohol have proper ID and are over 21 years of age Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons according to TIPS training Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges according to standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Complete closing shift work Set up and break down patio daily in season Follow all Suburban Inns Processes Exhibit regular and recurrent attendance records Other duties as requested by management Server Position Requirements: Server Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills Server Formal Education and Job-Related Experience: None Server License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire) Server Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Server Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on property. Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided. Suburban Inns approved blue jeans (see Uniform Policy) and black, close-toed, non-slip shoes are the responsibility of the Server. Server Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor.

The Holiday Inn Express is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Full-time Shift: 1st- Weekend availability required Starting Wage : $17.50/ hour - based on experience plus $2 weekend premium As an Assistant Executive Housekeeper you would be responsible for assisting the Executive Housekeeper with the overall operations of the housekeeping and laundry departments according to Suburban Inns' Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Also, must take charge when the Executive Housekeeper is not available Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement and professional growth opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Essential Functions: Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Train Housekeepers and Laundry Team Members as required Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns and brand Discipline Team Members as needed, according to Suburban Inns' policies Ensure housekeepers complete at least two rooms per hour without sacrificing Suburban Inns standards Perform the following when the Executive Housekeeper is off, or as needed: Print off housekeeping task sheets for the day and assign to the housekeepers scheduled, making note of any late checkouts. Also assign hallways and extra tasks Collect and store all lost and found items as soon as they are recovered. Items must be kept for 90 days Enter all clean rooms into the computer system Communicate regularly with the front desk to ensure all early outs, late check outs, etc. are taken care of accordingly Clean rooms, public areas, and assist with laundry as needed according to Suburban Inns and brand standards Inspect all due out rooms to ensure the cleanliness exceeds Suburban Inns and brand standards When a problem is found in a room, the housekeeper must be sent back to correct it immediately, with guidance if needed Inspect for safety issues and report any maintenance issues to the maintenance department Report any special room issues (i.e., damage, smoke, pets, etc.) to the Guest Service Manager, AGM, or GM for charges to be applied Address Team Member issues and concerns in a timely, efficient, and professional manner. Communicate any and all concerns to the Executive Housekeeper Ensure that all standards set by Suburban Inns and brand are being followed at all times Put away deliveries as soon as they arrive in order to ensure all storage rooms are fully stocked Make certain storage rooms are organized, and notify the Executive Housekeeper if anything needs to be ordered Exhibit regular and recurrent attendance records Follow all Suburban Inns Processes See Executive Housekeeper, Housekeeper, Laundry, and Public Areas Attendant job descriptions Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum of six months job-related experience License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire) Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Uniform and Appearance Guidelines: Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The Hampton Inn is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Sharkee's Restaurant Manager * FULL TIME * Varied shifts The Sharkee's Restaurant Manager is responsible for the overall operation of all Sharkee's efforts within the Hampton Inn, while following local health department and Suburban Inns/Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Benefits Include: * Hotel and restaurant discounts * Earned Paid Time Off for ALL Team Members * Insurance (health, vision, dental, life) for full time Team Members * Flexible schedules * Holiday Pay * 8 hours of paid volunteer time per year * Advancement and professional growth opportunities * Monetary recognition program * Monetary referral program * 100% paid maternity/paternity or adoption leave for those who qualify for FMLA * Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Essential Functions: * Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued * Anticipate and meet the needs and expectations of our guests, then go one step further * Schedule Front of House (FOH) and Back of House (BOH) personnel according to labor guidelines established by the General Manager * Cover, date, and neatly store all leftover products that are reusable * Maintain a presence on the floor, interacting with guests, touching tables, ensuring guest satisfaction * Schedule personnel based upon anticipated guest counts and client needs. Ensure proper staffing for maximum productivity and high standards of quality while understanding that staff levels may need to be cut after peak hours * Hold Team Members accountable to the standards of employment and job performance set by the Core Values of Suburban Inns, and Sharkee's Bar & Grill and Hilton brand standards. Discipline Team Members as needed, according to Suburban Inns' policies * Interview, hire, train, supervise, coach, evaluate, and maintain service levels of all Sharkee's staff according to Suburban Inns guidelines * Maintain training records for all Team Members * Responsible for sanitation and safety standards, adhering to local health and safety regulations. Assure the correct appearance, cleanliness, and safety of dining room areas, equipment, and fixtures. Check the maintenance of all equipment in the dining room and kitchen and report deficiencies and maintenance concerns * Establish and maintain regular cleaning and maintenance schedules, including deep cleaning * Assist in service of guests in the restaurant. Expedite food orders and/or assist with cooking on the line during peak service hours. * Inspect shift ending clean up on a daily basis * Implement safety procedures according to OSHA and Suburban Inns standards * Count bar drawers and keno to ensure accuracy * Create and maintain make sheets for kitchen in accordance with Suburban Inns standards * Coordinate buffet presentations and any other Sharkee's events * Manage monthly inventories, pricing, cost controls, requisitioning, and issuing for food production while following budgetary guidelines * Maintain menu item information and pricing in point of sale system * Promote and manage Scorecard program with Team Members and guests * Monitor timekeeping system to ensure compliance with posted schedules, making any corrections needed, entering tips, and approving all hours * Maintain the security of kitchen and its equipment and establish controls to minimize food and supply waste and theft * Attend staff meetings as needed * Prep food and stock areas for the next day according to hotel occupancies * Put away deliveries as soon as they arrive using the first in, first out method. Verify that every item on the invoice is accounted for and stored properly with label and date * Maintain basic knowledge of P&Ls * Rotate MOD shifts * Follow all Suburban Inns Processes * Other duties as requested by management Position Requirements: * Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills * Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school degree or equivalent related experience. Two years of experience in front of the house and back of the house food and beverage operations. * License, Training, and/or Certification Required: ServSafe or Certified Food Manager from the Ottawa County Health Department, and TIPs training is required (may be completed upon hire) * Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. schedule varies according to business demands and needs * Required Travel: Position may require travel to other Suburban Inns properties or client locations. Work is primarily completed on the property Uniform and Appearance Guidelines: Uniform: Professional attire according to Suburban Inns guidelines Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor. We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.

The Holiday Inn Express Holland is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Breakfast Bar Attendant: First shift. Part-time Starting wage is $15 - Based on experience Benefits Include: * Hotel and restaurant discounts * Earned Paid Time Off for ALL Team Members * Insurance (health, vision, dental, life) for full time Team Members * Flexible schedules (dependent on position) * Holiday Pay * 8 hours of paid volunteer time per year (must be accredited) * Advancement opportunities * 100% paid maternity/paternity or adoption leave for those who qualify for FMLA * Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) The Breakfast Bar Attendant is responsible for the preparation and service of the breakfast buffet according to local health department, Suburban Inns and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions * Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued * Maintain the breakfast bar in an attractive, organized, and clean presentation while following brand standards and health codes * Prepare all hot items according to directions and health department standards * Adhere to local health and safety regulations * Maintain any logs required by the health department * Ensure that all items on the breakfast bar are kept at adequate quantities to accommodate the volume of guests in house using the first in, first out method for restocking * Ensure that all food items on the breakfast bar food items are taken down within 30 minutes of breakfast closing time * Clear, clean, and sanitize tables and chairs as they are vacated * Wash and sanitize serving equipment, and return it to storage at breakfast closing * Remove trash, vacuum/sweep/mop entire breakfast area, clean public restrooms, wash windows, and other duties as required * Prep food for the next day according to hotel occupancies * Put away deliveries as soon as they arrive using the first in, first out method. Verify that every item on the invoice is accounted for and stored properly with label and date * Set up, service, and tear down meeting room as business dictates * Follow all Suburban Inns Processes * Exhibit regular and recurrent attendance records * Other duties as requested by management Position Requirements Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: None License, Training, and/or Certification Required: None Work Schedule: Work regularly requires or varies between day, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Uniform and Appearance Guidelines: Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Join The Inn Crowd! The Holiday Inn Express in Grandville is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! * Shift: 3rd Shift, 7 on 7 off schedule 9pm-7am / 11pm-7am. PART-TIME or FULL-TIME * Wage: Starting at $17.5/hour, based on experience. * This position can be used as a PAID internship As a Night Auditor you would be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. The Night Auditor is also responsible for closing out the business day in PMS (Property Management System). Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Essential Functions: Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Consult with 2nd shift about the occurrences of the evening Read Quore and add any comments necessary throughout the shift. Run night audit reports and follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations Assist with the closing of the pool when needed Investigate out of balance situations Make adjustments to accounts as needed Prepare Express Checkouts, if applicable Complete the DOR (Daily Operations Report) and put with the night audit packet Maintain a neat and clean workspace at the front desk and adjacent areas, including vacuuming the front desk and office area Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department and General Manager Responsible for the settlement and reconciling of guest accounts and paperwork Balance cash drawer and make appropriate cash drops Set up continental breakfast buffet Exhibit regular and recurrent attendance records Follow all Suburban Inns Processes See the Guest Service Representative job description Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma or equivalent related experience License, Training, and/or Certification Required: CPR Certification (may be completed upon hire) Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs. Uniform and Appearance Guidelines: Uniform: Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Prep Cook Wage: up to $18, based on experience Prep Cook Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement and professional growth opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Prep Cook Position Description: Responsible for preparing food items required for all dining room orders and events, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Prep Cook Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Prepare all required items according to make sheets/recipes Set up service units with needed items Service items in accordance with established portions and presentation standards Notify the Kitchen Supervisor of expected shortages Ensure that assigned work areas and equipment are clean and sanitary Assist the Kitchen Supervisor in maintaining security and safety in the kitchen Set up, maintain, and break down prep cook station Requisition items needed to produce menu items Adhere to local health and safety regulations Maintain any logs required by the health department Cover, date, and neatly store all leftover products that are reusable Maintain the highest sanitary standards Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: Prior restaurant experience preferred License, Registration, and/or Certification Required: ServSafe Food and Allergen Certification Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property Uniform and Appearance Guidelines: Uniform: Uniform shirt, hat and name tag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications. Pants need to be either chef pants, black slacks/dockers or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor

Job Description Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! * Bartender Shifts: 2nd * Bartender Wage: $5.75/hr plus tips * Bartender Position can be used as a paid internship Bartender Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement and professional growth opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Bartender Position Summary: Responsible for the mixing and service of all types of beverages according to standards, as well as taking food orders. Alcoholic beverage service must be done responsibly and according to the law, while following local health department standards, Suburban Inns/Big E's standards, and Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Bartender Essential Functions: Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Ensure all guests requesting alcohol have proper ID and are over 21 years of age Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons Inspect bar prior to shift for adequate supplies Prepare garnishes, set up mixers, and pre-mixed drinks following safety procedures Stock glasses, liquors, beers, and wines Follow setup procedure (well, ice, garnishes) upon opening the bar Mix, prepare, and serve drinks according to the make recipes Collect payment for all checks to be closed Responsible for cash drawer reconciliation Ensure all orders are rung into POS system prior to making Run and cash out keno tickets Responsible for keno cash drawer reconciliation Maintain and clean bar area and equipment Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Request supplies as needed Clean and close down the bar at the end of the night according to procedures Help with monthly cleaning and routine maintenance of bar equipment Follow proper “to-go” order guidelines Follow all Suburban Inns processes Exhibit regular and recurrent attendance records Other duties as requested by management Bartender Position Requirements: Minimum Knowledge: Requires ability to interpret / extract information and /or perform arithmetic functions. Good communication skills Formal Education and Job-Related Experience: None License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (may be completed upon hire) Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position does not require travel to other Suburban Inns properties or other locations. Work is completed on property. Bartender Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved blue jeans (see Uniform Policy) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Kph7cvgkVI

Embassy Suites is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Public Areas Attendant: * Shifts: 2nd shift available * MUST have weekend availability * Wage: Starts at $14/hr, based on experience * Position can be used as a paid internship Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement and professional growth opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) As a Public Areas Attendant you would be responsible for the cleaning and overall appearance of all public areas in the hotel, while following Suburban Inns' Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Clean public areas according to Suburban Inns and brand standards Mop, sweep, and vacuum all floors Wash all surface areas (windows, doors, counters, etc.) Dust all surface areas (floorboards, windowsills, handrails, etc.) Wipe down tables and chairs in pool area Empty all garbage cans Complete extra tasks assigned (storage rooms, etc.) Return roll-aways and cribs with fresh linen to the appropriate storage rooms Bring all dirty laundry to the laundry room Communicate to the Executive or Assistant Executive Housekeeper when rooms are cleaned Ensure that all standards set by Suburban Inns and brand are being followed at all times Assist in keeping all storage rooms organized Follow all Suburban Inns Processes Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: None License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire) Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Uniform and Appearance Guidelines: Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Job Description Embassy Suites Downtown is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Facilities Technician: PART TIME 2nd shift, some weekends required (Sat-Sun) Starting wage: $16/ hour based on experience As a Facilities Technician you would be responsible for maintaining property grounds, public areas, and the hotel guest rooms, while following Suburban Inns' Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Advancement and professional growth opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Essential Functions: Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department or General Manager Establish a list of parts suppliers and order items needed for maintenance, completion of work orders, and general department supplies while staying within company budget, and preventing unnecessary downtime of equipment or loss of revenue. Seek approval from the General Manager on any big-ticket items needed Use Quore to record maintenance issues, with up-to-date documentation on what has to be done, as well as what has been done to correct the issues. Complete all work orders and tasks submitted through Quore Oversee daily water checks on swimming pool/spa and filtering system for positive health protection, as well as clean pool/spa area Control the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.) Maintain copies of items that need to be on file at all times, such as county and state mandated pool and spa records, boiler records and certificates, elevator certificates, etc. Assist in checking fire protection systems for proper operation and training personnel in their use Perform painting/touch up painting Patch and/or repair damaged drywall Complete minor electrical replacement and repair, some wiring may be involved Replace and repair plumbing Assist with lawn mowing, snow removal, grounds cleanliness, etc. Fix/troubleshoot kitchen equipment, laundry equipment, boiler, and HVAC system according to experience Respond to guest complaints or issues in a timely manner, and according to Suburban Inns' and brand standards Assist with the property (hotel and restaurant) on-going preventative maintenance program Maintain open lines of communication between all departments within the hotel Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment Follow all Suburban Inns Processes Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: Minimum of one-year job-related experience required. License, Training, and/or Certification Required: Hazcom Training, Lock-Out/Tag-Out (may be completed upon hire), excellent driving record required Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. Powered by JazzHR J2QuyMGAK0

The Holiday Inn Express Grandville is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Facilites Manager: * Full-Time position * Variable Schedule Benefits Include: * Hotel and restaurant discounts * Earned Paid Time Off for ALL Team Members * Insurance (health, vision, dental, life) for full time Team Members * Flexible schedules * Holiday Pay * 8 hours of paid volunteer time per year * Advancement and professional growth opportunities * Monetary recognition program * Monetary referral program * 100% paid maternity/paternity or adoption leave for those who qualify for FMLA * Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary Responsible for the overall operations of the maintenance department while following Suburban Inns' Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Oversees all mechanical areas of the hotel, restaurant, and grounds to keep the hotel functioning at top efficiency. Essential Functions: * Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued * Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants. Maintain an on-going energy management program for the property's HVAC and lighting systems * Install, connect, or adjust thermostats, humidistats, or timers * Connect heating or air conditioning equipment to fuel, water, or refrigerant source to form complete circuit * Study blueprints, design specifications, or manufacturers' recommendations to ascertain the configuration of heating or cooling equipment components and to ensure the proper installation of components * Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician's hand tools * Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions * Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders * Install and test automatic, programmable, or wireless thermostats to minimize energy usage for heating or cooling * Adjust system controls to settings recommended by manufacturer to balance system * Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters * Assemble, position, and mount heating or cooling equipment, following blueprints or manufacturer's specifications * Hire, train, and supervise maintenance Team Members * Schedule hours of work for department staff * Establish a list of parts suppliers and order items needed for maintenance, completion of work orders, and general department supplies while staying within company budget, and preventing unnecessary downtime of equipment or loss of revenue. Seek approval from GM or AGM on any big-ticket items needed * Use Quore to record maintenance issues, with up to date documentation on what has to be done, as well as what has been done to correct the issues * Oversee daily water checks on swimming pool/spa and filtering system for positive health protection * Control the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.) * Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department or General Manager * Coordinate facility repairs between all staff members (front desk, laundry, kitchen, etc.), as well as ensuring guest requests and comfort are first priority * Maintain copies of items that need to be on file at all times, such as county and state mandated pool and spa records, boiler records and certificates, elevator certificates, etc. * Update Safety Data Sheets (SDS) as often as needed * Oversee the property's on-going preventive maintenance program * Ensure that all preventative maintenance tasks are completed during the designated time period * Monitor and review that all completed preventative maintenance is done to Suburban Inns standards * Assist with completing preventative maintenance tasks as needed * Assist in checking fire protection systems for proper operation and training personnel in their use * Assist with all aspects of ground beautification * Coordinate necessary contracted work with outside contractors for any repairs that cannot first be taken care of by any Team Member within Suburban Inns. Approval of hiring outside contractors must be gained by the General Manager * Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment * Follow all Suburban Inns Processes * Exhibit regular and recurrent attendance records * Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma and a minimum of two years job-related experience License, Training, and/or Certification Required: Excellent driving record Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position may require travel to other Suburban Inns properties, client locations, or other locations Uniform and Appearance Guidelines: Uniform: Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Do you have a passion to cook for others? Big E's in Holland has the opportunity to cook amazing food for amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! * Cook Shifts: 1st and 2nd * Cook Wage: Up to $19.00, based on experience * Cook Position can be used as a paid internship Benefits Include: * Hotel and restaurant discounts * Earned Paid Time Off for ALL Team Members * Insurance (health, vision, dental, life) for full time Team Members * Flexible schedules (dependent on position) * Holiday Pay * 8 hours of paid volunteer time per year (must be accredited) * Advancement opportunities * 100% paid maternity/paternity or adoption leave for those who qualify for FMLA * Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: As a Cook you would be responsible for preparing all food items, while following local health department standards, Suburban Inns' Core Values, and Suburban Inns/Big E's standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: * Greet guests in a friendly, positive manner. Ask questions of guests and make personal connections so they feel welcome and valued * Prepare all required items according to make sheets/recipes while upholding Big E's standards * Set up service units with needed items * Service items in accordance with established portions and presentation standards * Notify the Back of House Manager of expected shortages * Ensure that assigned work areas and equipment are clean and sanitary * Set up, maintain, clean, and break down prep cook station * Follow all copen/close/cleaning check lists presented by management * Adhere to local health and safety regulations * Maintain any logs required by the health department * Follow all Suburban Inns processes * Exhibit regular and recurrent attendance records * Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: Prior restaurant experience preferred License, Registration, and/or Certification Required: ServSafe Food and Allergen Certification Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.

Join the Inn Crowd to be a part of our award-winning family! Our team is dedicated to helping each other succeed and achieve our goals! Guest Service Representative: * Starting wage is $16/hour - based on experience * Primarily 2ND SHIFT, must be available Fridays &Saturdays * PART-TIME * Can be used as a paid internship As a Guest Service Representative you would be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns Core Values and Marriott standards, as well as going above and beyond to ensure that guests are 100% satisfied. Employee Benefits: * Employee and Friends & Family hotel and restaurant discounts * Earned Paid Time Off for ALL Team Members * Insurance (health, vision, dental, life) for full time Team Members * Flexible schedules * Holiday Pay * 8 hours of paid volunteer time per year * Advancement and professional growth opportunities * Monetary recognition program * Monetary referral program * 100% paid maternity/paternity or adoption leave for those who qualify for FMLA * Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Essential Functions: * Report to work in uniform presented professionally, neat, and clean * Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued * Anticipate and meet the needs and expectations of our guests, then go one step further * Sell the property according to the Suburban Inns sale standards * Collect leads and prospect new business, communicate the information with the Sales Department. * Prospect new business, communicate the information to the Sales Department * Gather the appropriate data from each guest, from address information to credit cards and signatures * Clearly state all necessary policies and hotel information to each guest * Follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations * Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift. * Maintain a neat and clean workspace at the front desk and adjacent areas * Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department and General Manager * Check the pool area as many times as needed throughout the shift, stocking pool towels and straightening up the pool deck. * Complete any required emergency training needed according to Suburban Inns and Marriott standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation * Complete any required Marriott training for front desk procedures and Marriott Rewards. 100% responsible for ensuring Marriott Rewards standards are exceeded each shift * Responsible for the settlement and reconciling of guest accounts and paperwork * Balance cash drawer and make appropriate cash drops * Attend and contribute to daily Smart Start meetings * Attend and contribute to monthly front desk department meetings * Provide excellent guest service: * Supply information to guests regarding hotel policies, services, and amenities * Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, and entertainment * Handle all guest concerns and be able to problem solve in a tactful, professional manner * Maintain open lines of communication between all departments within the hotel * Follow all Suburban Inn Processes * Exhibit regular and recurrent attendance records * Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma or equivalent related experience. One year of Guest Service Representative Experience preferred. License, Training, and/or Certification Required: General Manager school through Marriott, strong interpersonal and communications skills. Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Uniform and Appearance Guidelines: * Uniform: Uniform and name tag provided. Close-toed are the responsibility of the Team Member. * Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor

Job Description Big E's Sports Grill on the Beltline is hiring!! Kick-start your career in the Hospitality Industry and become a Dishwasher. This is a great opportunity to get first-hand experience and knowledge of the latest food and bar operations in 2024! Starting wage is $14-16 / hour Dishwasher Position Summary: Responsible for washing and properly storing all cooking utensils, china, equipment, flatware, and glassware while following local health department standards, Suburban Inns' Core Values, and Suburban Inns/Big E's standards, as well as going above and beyond to ensure that guests are 100% satisfied. Dishwasher Essential Functions: Greet guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Wash all wares in dishwashing machine or by hand according to the highest sanitation standards Collect and dispose of trash from all kitchen areas, empty garbage cans, wash, and reline with new bags. Break down boxes, crates, and remove debris. Examine garbage for misplaced silverware, dishes, glassware, and other reusable items Wash and polish all stainless steel in the kitchen including shelves, dish cabinets, ice machines, refrigerators, walk-ins, etc. Store all dishes and other wares in proper areas Clean dish machine and dish area after each meal period Notify supervisor if inventories of soap, chemicals, and paper towels are low Continuously inspect floors in kitchen areas to assure they remain clean, clear of debris, and dry Assist in completing weekly kitchen cleaning and maintenance list Clean and safely store all brooms, mops, and other cleaning equipment in their proper places Exhibit regular and recurrent attendance records Other duties as requested by management Dishwasher Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills Formal Education and Job-Related Experience: None Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position does not require travel to other Suburban Inn properties, client locations, or other locations. Work is completed in property Dishwasher Uniform and Appearance Guidelines: Uniform: Uniform shirt and hat will be provided. Suburban Inns approved black slacks or Dockers (no yoga-style) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR BXwkYUBofC

The Hampton Inn a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! * Night Auditor Shifts: 3rd (Typically 11PM-7AM). * Night Auditor Wage: Part-time up to $16/hour. * This position has the ability to be full-time if the candidate is also willing to work some 2nd shifts.* * Night Auditor Position can be used as a paid internship Night Auditor Benefits Include: * Hotel and restaurant discounts * Earned Paid Time Off for ALL Team Members * Insurance (health, vision, dental, life) for full time Team Members * Flexible schedules (dependent on position) * Holiday Pay * 8 hours of paid volunteer time per year (must be accredited) * Advancement opportunities * 100% paid maternity/paternity or adoption leave for those who qualify for FMLA * Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. The Night Auditor is also responsible for closing out the business day in PMS (Property Management System) Essential Functions: * Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued * Consult with 2nd shift about the occurrences of the evening * Read Quore and add any comments necessary throughout the shift. * Run night audit reports and follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations * Assist with the closing of the pool when needed * Investigate out of balance situations * Make adjustments to accounts as needed * Prepare Express Checkouts, if applicable * Complete the DOR (Daily Operations Report) and put with the night audit packet * Maintain a neat and clean workspace at the front desk and adjacent areas, including vacuuming the front desk and office area * Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department and General Manager * Responsible for the settlement and reconciling of guest accounts and paperwork * Balance cash drawer and make appropriate cash drops * Set up continental breakfast buffet, if applicable * Exhibit regular and recurrent attendance records * Follow all Suburban Inns Processes * See the Guest Service Representative job description * Other duties as requested by management Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma or equivalent related experience. License, Training, and/or Certification Required: CPR Training (may be completed upon hire). Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs. Uniform and Appearance Guidelines: Uniform: Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member. Position: Night Audit Department: Front Desk Reports To: Guest Service Supervisor Supervises: None Revised: 7.7.23 FLSA Status: Non-Exempt Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor. We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.