Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Job outlook for support agents in the United States
Support agent job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected support agent job growth rate is 10% from 2018-2028.
About 83,100 new jobs for support agents are projected over the next decade.
Support agent salaries have increased 9% for support agents in the last 5 years.
There are over 40,190 support agents currently employed in the United States.
There are 106,016 active support agent job openings in the US.
The average support agent salary is $36,045.
Are support agent jobs in demand?
Yes, support agent jobs are in demand. Support agent demand is projected to grow 10% from 2018 to 2028.
Support agent job and salary trends over time
Compare the number of support agent jobs and the average support agent salary over time.
Support agent jobs over time
Support agent job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 40,190 | 0.01% |
| 2020 | 40,640 | 0.01% |
| 2019 | 48,389 | 0.01% |
| 2018 | 24,949 | 0.01% |
| 2017 | 24,259 | 0.01% |
Average support agent salary over time
Support agent salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $36,045 | $17.33 | +3.4% |
| 2025 | $34,857 | $16.76 | +2.3% |
| 2024 | $34,068 | $16.38 | +1.5% |
| 2023 | $33,553 | $16.13 | +1.7% |
| 2022 | $33,005 | $15.87 | +1.6% |
Support agent jobs by state
The map below shows you the number of support agent job openings in each state. The darker areas on the map show where support agents earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for support agents
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 334 | 48% |
| 2 | New Hampshire | 1,342,795 | 444 | 33% |
| 3 | Vermont | 623,657 | 186 | 30% |
| 4 | South Dakota | 869,666 | 241 | 28% |
| 5 | Utah | 3,101,833 | 825 | 27% |
| 6 | Delaware | 961,939 | 260 | 27% |
| 7 | Massachusetts | 6,859,819 | 1,762 | 26% |
| 8 | Nebraska | 1,920,076 | 482 | 25% |
| 9 | Wyoming | 579,315 | 143 | 25% |
| 10 | Montana | 1,050,493 | 252 | 24% |
| 11 | Rhode Island | 1,059,639 | 244 | 23% |
| 12 | North Dakota | 755,393 | 171 | 23% |
| 13 | Colorado | 5,607,154 | 1,227 | 22% |
| 14 | Oregon | 4,142,776 | 926 | 22% |
| 15 | Arkansas | 3,004,279 | 666 | 22% |
| 16 | Washington | 7,405,743 | 1,580 | 21% |
| 17 | Arizona | 7,016,270 | 1,474 | 21% |
| 18 | Idaho | 1,716,943 | 364 | 21% |
| 19 | Michigan | 9,962,311 | 2,007 | 20% |
| 20 | Missouri | 6,113,532 | 1,201 | 20% |
Most common cities for support agents
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Fairbanks | 3 | 9% | $37,890 |
| 2 | Union | 3 | 5% | $61,548 |
| 3 | Barnstable Town | 1 | 2% | $53,249 |
| 4 | Des Moines | 3 | 1% | $32,473 |
| 5 | Fort Lauderdale | 1 | 1% | $31,379 |
| 6 | Grand Rapids | 1 | 1% | $41,209 |
| 7 | Chicago | 3 | 0% | $42,502 |
| 8 | Los Angeles | 2 | 0% | $42,642 |
| 9 | Anchorage | 1 | 0% | $38,103 |
| 10 | Atlanta | 1 | 0% | $34,829 |
| 11 | Austin | 1 | 0% | $32,515 |
| 12 | Cleveland | 1 | 0% | $43,959 |
| 13 | Detroit | 1 | 0% | $43,843 |