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Best support worker certifications
The best certifications for a support worker are Certified Nurse Assistant (CNA), Medical Assistant, and Certified Phlebotomy Technician (CPT).
Support worker certifications demonstrate your competency as a support worker to employers. However, not all support worker certifications provide the same value.
Below is a list of the best support worker certifications. Obtaining a support worker certification will give you a leg up when you apply for jobs and increase your potential salary.
17 best certifications for support workers
| Rank | Support worker certification | Organization |
|---|---|---|
| 1 | Certified Nurse Assistant (CNA) | American Red ... |
| 2 | Medical Assistant | ASPT |
| 3 | Certified Phlebotomy Technician (CPT) | NHA |
| 4 | Certified Pharmacy Technician (CPhT) | PTCB |
| 5 | Certified Information Technology Professional (CITP) | AICPA |
| 6 | Certified Medical Administrative Assistant (CMAA) | NHA |
| 7 | First Aid, CPR and AED Instructor | NSC |
| 8 | Certified Professional - Human Resource (IPMA-CP) | IPMA-HR |
| 9 | Certified Billing and Coding Specialist (CBCS) | NHA |
| 10 | Basic Life Support for Healthcare and Public Safety (BLS) | American Red ... |
| 11 | Dental Assistant (RDA) | AMT |
| 12 | OSHA Safety Certificate | Delaware Tech... |
| 13 | Patient Care Technician | APA |
| 14 | Microsoft Office Specialist Master Certification (MOS) | MS |
| 15 | Medication Aide Certification (MACE) | NCSBN |
| 16 | Certified Medical Office Manager (CMOM) | PMI |
| 17 | Certified Medical Insurance Specialist (CMIS) | PMI |
17 best support worker certifications
1. Certified Nurse Assistant (CNA)
Train to be a certified nurse assistant working with other health care professionals to provide quality care for elderly or sick individuals in nursing homes and hospitals and at home.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
2. Medical Assistant
The medical assistant job description varies depending on the employer's needs. A medical assistant is a multi-skilled professional and an asset to a physician.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
3. Certified Phlebotomy Technician (CPT)
A Certified Phlebotomy Technician (CPT) draws blood from patients or donors in hospitals, blood banks, or similar facilities for analysis or other medical purposes.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
4. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
5. Certified Information Technology Professional (CITP)
A Certified Information Technology Professional (CITP) is a Certified Public Accountant recognized for his or her unique ability to provide business insight by leveraging knowledge of information relationships and supporting technologies.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
6. Certified Medical Administrative Assistant (CMAA)
A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
7. First Aid, CPR and AED Instructor
Knowing how to respond to a first aid or CPR emergency is one of the most important skills a person can possess. The Standard First Aid, CPR and AED course meets the OSHA requirements and is your tool for training employees or the general public on the latest skills, techniques and expertise in life-saving procedures. The practice and feedback of using related skills in a realistic situation is integrated into the actual teaching experience.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required? No
8. Certified Professional - Human Resource (IPMA-CP)
IPMA-HR strives to encourage excellence in public sector human resources, promote continuous learning and develop the next generation of leaders. To that end, IPMA-HR offers two internationally recognized certification programs to the public HR community: the IPMA-CP and the IPMA-CS.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
9. Certified Billing and Coding Specialist (CBCS)
A Certified Billing and Coding Specialist (CBCS) primarily focuses on converting a medical procedure, diagnosis, or symptom into specific codes to submit a claim for reimbursement.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
10. Basic Life Support for Healthcare and Public Safety (BLS)
Basic Life Support for Healthcare Providers (BLS) uses a scenario-based approach to develop the critical thinking and problem solving skills that drive better patient outcomes. Consistent with AHA Guidelines for CPR/ECC. Covers breathing and cardiac emergencies - including CPR, AED, and obstructed airway - for adult, child, and infant patients. Free, two-year digital "Basic Life Support for Healthcare Providers" certificate upon course completion..
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
11. Dental Assistant (RDA)
A Dental Assistant is an integral member of the dental health team, competent via education, experience, and understanding of patient welfare. The Dental Assistant is qualified to provide support in administrative duties: chairside, laboratory, and radiological procedures, as defined by existing state laws. As an agent of the Dentist, the Dental Assistant strives to cultivate good will and confidence within the dental practice.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
12. OSHA Safety Certificate
This 40-hour program covers both the Construction 1926 and General Industry 1910 Standards, how to effectively interpret the Federal Register, health issues related to a work environment, recognition of physical hazards related to the violation of OSHA standards, and employer implementation of their own pro-active safety and health procedures.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? No
- Renewal required? No
13. Patient Care Technician
1. Completion of an Approved Patient Care Technician Program 2. Minimum of 80 Hours Lecture 3. Minimum of 80 Clinical Rotation In Phlebotomy 4. Must Be Certified Nursing Assistant 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
14. Microsoft Office Specialist Master Certification (MOS)
The Microsoft Office Specialist (MOS) Master certification helps demonstrate an individual's overall comprehension and expertise of Microsoft Office programs. Microsoft Office Specialist Masters have more than a working familiarity with Microsoft Office programs-they are technically skilled to take advantage of the breadth of features efficiently and effectively.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
15. Medication Aide Certification (MACE)
The Medication Aide Certification Examination (MACE) is a national medication aide certification examination administered to nurse aides who choose to receive additional training to become certified medication aides. NCSBN develops the MACE examination and administers the exam with the contractual assistance of Pearson VUE. Once certified, these medication aides serve an important role in hospitals and long-term care facilities by helping distribute medications and monitoring for adverse reactions.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
16. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
17. Certified Medical Insurance Specialist (CMIS)
Experienced medical office professionals with exceptional coding, reimbursement and claims management skills are eligible to sit for the Certified Medical Insurance Specialist (CMIS) exam. Practice Management Institute® has helped raise the bar of knowledge with its CMIS credential, designed to demonstrate outstanding skill in outpatient claims and reimbursement.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for a support worker?
The best support worker certification is Certified Nurse Assistant (CNA). The Certified Nurse Assistant (CNA) is awarded by the American Red Cross. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this support worker certification:
- To become a certified Certified Nurse Assistant (CNA), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every year.
What are some of the most in-demand certifications for support workers?
The most in-demand support worker certification is Medical Assistant based on all active job postings. Having this support worker certification will give you access to more support worker jobs with higher salaries.
What certifications can impact a support worker career and salary?
The Certified Information Technology Professional certification will help you to secure a technical support technician position, which will increase your pay and career trajectory. A technical support technician's average salary is $39,445 whereas support workers make an average salary of $37,039.
The most common combination of support worker certifications include: Certified Nurse Assistant (CNA), Medical Assistant, and Certified Phlebotomy Technician (CPT).
Online courses for support workers to earn certifications
1. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
2. The Critical Role of IT Support Staff in Healthcare
This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact...
3. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
4. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
5. Healthcare IT Support
Are you looking to get your foot in the door as a Healthcare IT Support specialist? Do you want to solve technical problems for healthcare professionals and health system employees? Have you always wanted to enter an in-demand field in Health Information Technology? The courses in this specialization are designed to pique your interest regarding the ever-evolving field of IT support in healthcare. In order to help physicians, nurses, pharmacists, and a wide range of other allied health...
6. Network Support Fundamentals
Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...
7. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
8. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
9. IBM IT Support
Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...
10. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
11. IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...
12. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
13. Create Customer Support Data with Google Sheets
By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to...
14. Social Policy for Social Services & Health Practitioners
In the U.S., social policy accounts for two-thirds of government spending. Knowing how policies are constructed, what values underlie them, and how they succeed or fail makes everyone more effective at work or in their civic role. This specialization includes an HONORS track in which learners will complete a professional social policy analysis.\n\nTeachers, health care workers, police, and social workers interact with policy daily, but all of us should care about the impact and effectiveness of...
15. Supporting Employees with Disabilities
How to Make Your Workplace More Accessible and Inclusive for People with Disabilities...
16. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
17. Managing mental health issues in the workplace
Learn how to support your own mental health and wellbeing and that of your staff...
18. IT Support and Service Desk jobs -Crash Course for Beginners
Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...
19. Introduction to Business Support System - BSS
Learn about business support system employed in telecom domain...
20. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...