SW Services LLC jobs in Union City, CA - 81 jobs

Your Role The Digital and Measurement team is responsible for elevating marketing strategies into omnichannel solutions that deliver measurable business outcomes for the Markets Organization. We strive to move at the speed of retail, and pride ourselves on the results we get for our members and business partners. The Email Development Specialist, Consultant will report to the Manager, Email Development. In this role, you will be responsible for implementing marketing email journeys covering a wide range of marketing programs. You will influence the end-to-end operations of building and activating email campaigns for an optimal member and prospect experience while achieving call-center, digital self-service, and digital adoption goals. You will develop the tools, processes, and frameworks to further advance best practices and deliver successful email marketing programs. Your Knowledge and Experience Requires a bachelor's degree in a related field such as marketing or business and/or equivalent combination of education and experience; master's degree is desirable Requires at least 7 years of prior relevant experience Requires expertise with marketing automation platforms such as Salesforce Marketing Cloud, including Automation Studio, Journey Builder, Contact Builder, MobileConnect; Salesforce Marketing Cloud (MCE) certification is a plus Requires experience building and activating email journeys using Marketing Cloud Connect and Sales Cloud; experience with Data Cloud is a plus Requires experience writing and applying advanced, complex scripts and queries (AMPscript and SQL) for a spectrum of use cases Requires strong analytical and quantitative skills with the ability to use most features of Excel Experience with workflow intake and documentation tools like Jira, Confluence, and Adobe Workfront strongly preferred #LI-AD3 Your Work In this role, you will: Serve as subject matter expert in email marketing and consult with a wide range of technical and non-technical stakeholders to elevate marketing strategies and implementation plans Contribute to the development and implementation of marketing email campaigns from start to finish Apply HTML, CSS, AMPscript, and SQL to build, code, test, and deploy personalized messaging at scale, including complex multi-touch journeys Expert-level understanding of data structures in Salesforce Marketing Cloud and how to apply data from disparate sources to power campaigns Ensure the timely, accurate deployment of email and SMS marketing campaigns Create and implement A/B testing to improve performance across audience segments Collaborate with marketing partners, sales teams, customer service, digital product, and other internal parties to develop marketing plans targeted to members, prospects, brokers, and employers to achieve marketing and business goals

Your Role The Compliance and Ethics team ensures adherence to the BSC Code of Conduct and owns and coordinates the Company's compliance and ethics program across the enterprise, including all business units, products, services and activities. This includes the implementation and maintenance of proper preventive, detective and remedial programs and controls; the execution of relevant policies and procedures; training and educating the workforce; implementing an effective communications program; ensuring effective testing, auditing, monitoring, tracking and reporting; and remediate control deficiencies. This Senior Level Compliance and Ethics Specialist is a critical individual contributor and program lead who will report to the Senior Manager, Compliance and Ethics. In this role you will work closely with the Senior Manager and department to drive and lead the department's strategic priorities and projects, including advancing the compliance training program, developing and implementing compliance policies such as the Conflict of Interest, Gifts and Entertainment, Anti-Corruption, etc., and serve as a subject matter expert on compliance issues, providing guidance and support to various departments within the organization. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Requires a Bachelor's degree; Masters in relevant field or Juris Doctor preferred Requires a minimum of 5 years of prior relevant experience (experience in a health plan or related health care organization preferred) Certification in Healthcare Compliance (CHC) or Certified Ethics and Compliance Professional (CCEP) preferred Exceptional written and verbal communication skills, including the ability to explain complex regulatory requirements to diverse audiences Experience with project management preferred. Excellent execution skills required Working knowledge of healthcare regulations and compliance requirements, including the DOJ Federal Sentencing Guidelines, OIG Compliance Plan, Privacy Rules, Stark Law, Anti-kickback statute, and Fraud and Abuse Experience collecting and analyzing data and developing sophisticated reports on compliance and ethics data and metrics Advanced presentation skills, including PowerPoint, Excel, Word Experience and success in program/project management and driving change Key necessary competencies include critical thinking, business acumen, collaboration, ability to influence others, strong written and verbal communication, efficient time management, and excellent organizational & problem-solving skills Your Work In this role, you will: Provide guidance, quality review and execution of compliance and ethics case management and compliance activities Responds to inquiries and provides advice and guidance regarding BSC's Code of Conduct, Corporate Compliance owned policies, and C&E Program operations. Triage and refer cases or inquiries to other BSC compliance resources (e.g., Privacy Office, SIU, Employee Relations) Support the coordination and management of the Corporate Compliance & Ethics communication portals including email boxes, web applications, and Navex EthicsPoint hotlines Designs and develops presentations and resources, implements and promotes awareness of the organization's compliance and ethics policies and the Code of Conduct. Review and analyze compliance metrics, performance data, and monitoring results to identify trends and areas requiring improvement Proactively supports Conflict of Interest (COI) disclosure and assessment activities, including reviewing and responding to guidance requests pertaining to COIs and handling of disclosures Serve as a subject matter expert on compliance issues, providing guidance and support to various departments within the organization. This includes staying current with industry trends and regulatory changes, proactively and continuously improving the compliance program to address new challenges and requirements. Coordinate and respond to requests for Compliance Program documentation and records including surveys, assessments, compliance certifications, attestations, and audit related requests for C&E records Collaborate with colleagues and stakeholders across the BSC enterprise to drive compliance and ethics workplans and projects and exercise independent drive and judgment to suggest and move forward program improvements and priorities Collaborate, as necessary, with other compliance resources (e.g., Privacy, IT Security, Human Resources, operational management) with respect to identified compliance issues Develops and delivers compliance training curricula that are focused on the essential elements of the compliance program Collaborate with colleagues and stakeholders to draft and deliver presentations related to compliance and ethics program work and priorities, risks, and metrics May manage major/complex projects involving delegation of work and review of work products

Your Role The Clinical Quality [Commercial Populations] team is accountable for the quality ratings achieved for the organization's Commercial populations, as well as the preventive care strategy and outcomes for Blue Shield of California's Commercial members. Clinical Quality also manages financial, multi-site, system, and transitions of care risks associated with Quality performance. The Program Manager, Principal (Behavioral Health Preventive Care Outcomes) will report to the Sr. Manager/Director of Clinical Quality. In this role you will create and drive the improvement strategy for preventive care outcomes in behavioral health, with a focus on multi-site care, transitions of care, and emerging HEDIS measures of mental health. Additionally, in close partnership with department leadership, you will develop and implement the operational roadmap for care gap closure through data system improvements, member support interventions, or provider engagement strategies, including but not limited to education, support and remediation activities. Specifically, the role leads annual planning for quality/improvement/equity activities and negotiates resources, workplans and timelines to achieve HEDIS and CAHPS results, as well as state contract requirements related to depression screening, follow up care after emergency room and hospital utilization, and equitable health outcomes. The role is accountable for refreshing, executing and evaluating annual plans and strategies that cascade and scale to multiple teams and functions. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. This position requires an in-office presence two days per week (eight days per month). The office location options for this role are Oakland, Long Beach, Woodland Hills or Rancho Cordova. Your Knowledge and Experience Requires a bachelor's degree or equivalent experience Requires a minimum of 10 years of prior relevant experience Requires demonstrated knowledge of Quality Ratings Systems, including HEDIS, hospital, emergency room, behavioral health and CAHPS measurement Requires a minimum of 7 years of demonstrated experience in behavioral health systems, workflows and teams Requires experience executing improvement initiatives within or with a California based healthplan as well as experience executing member or provider engagement interventions in support of preventive care outcomes and improvement for a diverse member population Requires demonstrated experience with annual financial modeling and operational planning in environments of rapid execution as well as demonstrated knowledge of strategic planning and multi-year project and program management Requires demonstrated ability to communicate complex ideas simply and succinctly both verbally and in writing, including ability to speak comfortably and extemporaneously to diverse audiences, capable of self-management and exhibits a self-starter attitude as well as demonstrated experience and strong skills assembling presentations for executive audiences, including guiding teams to gather pertinent information, and navigating a variety of presentation formats for various audiences Your Work In this role, you will: Operate at a strategic business level to ensure projects/programs are in line with Blue Shield of California strategic goals Consult with all levels including senior management, make recommendations, and influence decision-making Leverage cross-functional internal and external relationships to drive initiatives forward Plan and implement multiple and extremely complex projects/programs spanning across businesses Work collaboratively with teams to develop and implement quality targets and assist monitoring and collecting quality measures Determine key business issues, develop effective action plans and implement to successful quality outcomes conclusions Be responsible for planning and implementation of cross-functional quality improvement programs aimed at improving preventive mental health care, which will encompass multiple projects, initiatives, functions and specialties and include the evaluation/analysis of complex data, financial inputs as well as intangible variance factors Coordinate and oversee the delivery of ambitious targets across multiple internal and external project teams of 5 to 10 people, creating structure to coordinate parallel tracks of work and information for rapid decision making Drive care gap closure and health outcomes in behavioral health sites of care and primary care through Clinical Quality units to maximize improvement and goal achievement Assist with budget planning as part of the annual budget cycle Create and execute annual strategies and execution cycles for new and ongoing member interventions in collaboration with internal and external teams and Leadership

The IT Health Solutions Portfolio team delivers and supports new solutions and enhancements to multiple systems and applications . The Full Stack Engineer will report to the Senior Manager . In this role, you will be deeply involved in the design, development, and deployment of secure, high-quality software solutions. Your role will focus on integrating security and automation throughout the software development lifecycle (SDLC), with an emphasis on writing clean, maintainable code and building infrastructure that supports CI/CD pipelines, automated testing, and cloud-native delivery. You'll implement and enforce DevSecOps best practices tailored for Azure, contribute to infrastructure as code, and work closely with developers, testers, and cloud engineers to ensure code is secure, scalable, and production-ready from day one. This role requires a hands-on engineer who thrives in a collaborative environment and is passionate about code quality, automation, and secure cloud development. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Bachelor's degree in computer science, Information Technology, Management Information Systems, or a related field (or equivalent experience), with a minimum of 7 years of relevant experience in enterprise application support and cloud-based solution delivery. Must have AI (agentic or generative) or LLM experience Must have cloud implementation experience Proven hands-on experience in the design, coding, integration, and deployment of applications on Microsoft Windows and/or Linux Server platforms, including strong knowledge of N & N-1 operating systems, Remote Desktop Services, and server technologies. Skilled in modern front-end frameworks such as React and/or Vue, with proven experience in component-based architecture and state management (e.g., Redux, Pinia). Solid experience with JavaScript, along with CSS responsive design practices Strong scripting and automation skills using tools such as PowerShell, ANT, Jython, Python, InstallShield, and SCCM, with experience in automating builds, deployments, and configurations. Expertise in supporting applications built on COM+, DCOM, .NET (2.0+), and Java, hosted across Windows and Linux environments. Familiarity with networking and security protocols including TCP/IP, HTTP, SSL, DNS, LDAP, Active Directory, XML, IIS, authentication protocols, SSH, and SFTP. Solid SQL/PL-SQL knowledge and experience with API integrations using Java and other tools. Proficiency in Unix command-line operations, including directory navigation, file manipulation, and shell scripting, along with utilities like awk, sed, and Perl. Hands-on experience with CI/CD pipelines (e.g. Bitbucket Pipelines, GitHub Actions) and Infrastructure as Code tools like Ansible to automate cloud deployments. Working knowledge of deploying and managing applications using containerization (Docker) in cloud environments like Azure, AWS, or GCP. Familiarity with Agile methodologies, service-oriented architecture, and enterprise cloud integration, preferably with experience in Microsoft Azure and virtualization platforms such as Citrix. Excellent ability to influence and collaborate with stakeholders, vendors, and cross-functional teams, with excellent verbal and written communication skills to translate and execute technical deliverable Preferred Experience with Sales Force Health Cloud and Data Cloud solutions and integrations implementation and support Preferred experience in the healthcare industry and working knowledge of Epic software. Strong process orientation with the ability to follow and improve procedures for critical maintenance and operational tasks. #LI-JA1 Your Work In this role, you will: Design and develop user interfaces and application programs using technical specifications and design documents, with a focus on cloud-native solutions and modern frameworks. Develop the most efficient and cost-effective implementation, leveraging reusable features where possible Drive operational excellence, including but not limited to Incident Management, process automation leveraging AI, and ensuring smooth deployments for your technology products/platform features. Recommend and implement improvements to departmental processes to enhance agility and efficiency. Enhance the reliability, scalability, and utilization of systems and applications through continuous integration and continuous deployment (CI/CD) practices. Monitor and manage software configuration changes to anticipate and address data reliability and customer satisfaction issues, leveraging cloud monitoring tools and practices. Coordinate sustaining support for multiple application platforms or business processes, ensuring seamless integration and operation in a cloud environment. Be self-directed, work with limited management direction and exercise considerable latitude in determining the technical objectives of the assignment. Apply significant knowledge of IT and healthcare industry trends.

Your Role The Associate General Counsel, Dispute Resolution (“AGC”) will provide strategic advice and counsel, as well as legal representation on a broad range of health care disputes and issues, with a particular focus on defending payor-provider arbitrations, regulatory enforcement actions (including responding to subpoenas and investigations), and health care litigation. The AGC will report to the Vice President, Deputy General Counsel, Litigation. The Law Department partners with the company's business leaders to embrace legal and ethical behavior in the achievement of the company's mission. The Litigation Group is highly regarded within the company and respected by management. It comprises top-tier, analytical, ethical, collaborative, and intelligent attorneys, paralegals, litigation specialists, fraud investigators, and administrative support staff. The AGC must comfortably adapt to change, lead with influence, demonstrate strong business acumen, directly represent and advocate for the company in arbitration and enforcement settings, master new responsibilities, effectively advise business clients in a dynamic business and legal environment, and possess a strong drive for excellence. Your Knowledge and Experience Requires a Juris doctorate degree from a law school accredited by the American Bar Association or Committee of Bar Examiners of the State of California required; superior academic credentials from a top-tier law school strongly preferred. Requires one to be an active member of the California Bar. Requires knowledge and recent experience providing actionable legal advice to business clients related to the Knox-Keene Act, other state and federal laws impacting health plans, and member and provider contracts. Requires at least 8 years of litigation experience, at least 5 of which include recent experience defending health plans, health insurers, or HMOs in litigation, arbitration, government investigations, subpoena responses, and other formal or informal disputes. Requires recent trial and/or arbitration hearing experience. Requires one to be self-motivated, enthusiastic, ethical, collaborative, and hard-working. A successful candidate will have a “roll up your sleeves” style and ability to partner and effectively communicate with employees at all levels of the organization. Requires strong written and oral communication skills, analytical skills, intellectual curiosity, interest in diving into the facts, and ability to meaningfully communicate with business clients at all levels of the organization regarding complex legal matters. Requires experience with contracted and non-contracted provider payment disputes. Combination of law firm and in-house experience preferred. Your Work In this role, you will: Directly (first-chair) defend Blue Shield of California in arbitration and regulatory enforcement matters. Defend Blue Shield of California against arbitrations, regulatory enforcement matters, investigations, subpoena response, and litigation by supervising the work of outside legal counsel. In consultation with appropriate Law Department leadership, retain, oversee, and manage the work of outside counsel and ensure adherence to outside counsel budget. Recommend operational plans and strategies that directly impact the achievement of overall results for multiple departments and company-wide results, profitability, and/or public image of the organization. In consultation with Law Department leaders and the EVP/GC, establish legal policy and standards for the enterprise, and for the business and functional units served by the AGC. Manage the work of paralegals and litigation specialists assigned to your matters. Work collaboratively with other attorneys, paralegals, and litigation specialists. Provide guidance and training to Blue Shield of California's highly capable and valued legal support professionals. Pursue litigation, arbitration, and recovery actions. Engage with government agencies in connection with subpoenas, enforcement actions, and investigatory demands. Partner with internal clients and paralegals to respond to discovery requests and investigatory demands. Provide timely, actionable advice and counsel to internal clients, enabling them to achieve their goals within a prudent range of legal risk. Other duties, as assigned.

Your Role The Developer and Employee Experience team is responsible for the creation of the standards and automation pipelines that enable our partnering IT teams to build, release, and manage their systems. We are setting the path for how we'll migrate to the Cloud and ensure that we are guiding the movement to a more modern Agentic AI driven DevOps operating model. The Sr. Principal Platform Engineer will report to the Vice President of Developer & Employee Experience. In this role you will drive the creation and maintenance of enterprise technology capabilities and technology patterns to enable our teams to move to the Cloud. You will also define integrated roadmaps that guide our strategic investments to support our enterprise initiatives for Blue Shield of California. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Requires a college degree or equivalent experience Requires a minimum of 12 years relevant business and IT experience with wide array of cloud services across Azure, GCP, or AWS 5+ years of architecture practice experience Expert architect who champions and continuously drives the advancement of the architecture operating model, governance, processes, policies, standards, and framework for the Enterprise Architecture capability Creates, refines and puts into practice repeatable architecture frameworks and processes to enable complex cross-functional initiatives related to major business initiatives Provides vision and strategic direction for one or more architecture domains (business, information, application and technology) Develop and maintain strategies and solutions for the enterprise in collaboration with executive leadership across the business and IT Possesses the excellent interpersonal skills necessary to articulate the value of a strong enterprise architecture function to critical business stakeholders Advanced knowledge and experience with cloud technologies, defining technology standards and implementation roadmaps for one or more of the following: Azure, Google Cloud Platform, Amazon Web Services. In-depth knowledge of implementing and leveraging AI, Agentic AI and LLM models. Demonstrated proficiency in understanding cloud life cycle methodologies Proficiency in at least one relevant programming language (Python, C#, Java, etc.) In depth knowledge of multiple cloud hosting providers, including Microsoft Azure and AWS Kubernetes experience strongly desired #LI-FB1 Your Work In this role, you will: Responsible for the development and maintenance of enterprise architecture blueprints that articulate our business strategy, future state business and technology architecture, and multiyear execution roadmap, with a focus on AI and Agentic AI best practices. Applies expert level architecture knowledge and skills across multiple domain areas (business, information, application and technology) in driving the advancement of our corporate strategy. Collaborates with and leads other architects to create and document standards and patterns that can be leveraged for future re-use, and actively seek opportunities to leverage industry solutions for new business offerings and services Develops and maintains reference architecture which includes the reference model, guiding principles, standards, patterns and usage guidelines Create contextual and conceptual models that help document and simplify potentially complex topics Serve as a trusted advisor to leaders and business stakeholders in the development of the strategic portfolio or business unit plans Provides comprehensive analytical thinking to ensure transformation costs, impact and value are properly understood, estimated and controlled across people, process and technology Collaborate with customers, vendors, industry consultants and senior company leadership to continuously learn and identify opportunities to advance on our business strategy Defines the technology roadmap and architecture to accelerate cloud initiatives, using AI and Agentic AI tools and capabilities. Understanding of business process design methods and tools a plus Strong situational analysis and decision-making abilities Ability to tailor communications to the C-suite level

Your Role This role supports Stellarus and related activities within the Ascendiun Family of Companies, as appropriate. The Integration and Interoperability Platform team delivers modular, reusable, and secure integration capabilities that accelerate product development, ensures interoperability across systems, and supports enterprise-wide data exchange. The platform enables self-service access to integration services, promotes standardization, and simplifies connectivity across internal and external applications. The Service Integration Summer Intern will report to the Service Integration Manager. In this role you will collaborate with senior engineers to design, develop, and deploy secure, scalable, and high-performing automation solutions that will facilitate and enable development teams with their API development activities. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Currently pursuing an undergraduate or graduate degree in Computer Science, Software Engineering, Information Technology, or a related technical field Must reside in the state of California for the duration of the internship Understanding of SQL, RESTful APIs, and data serialization formats (JSON, XML) Understanding of CI/CD principles and Git version control system Programming experience with Python, C#, and/or Java Exposure to Redis or other caching technologies is a plus Familiarity with Azure cloud platform is a plus Strong problem-solving skills and interest in automation and platform engineering Pay $25.00 per hour for Undergraduate $30.00 per hour for Graduate About Our Internships Our paid internship program is thoughtfully curated to provide students experience and exposure to the health professional industry. Interns will be given the opportunity to get hands-on experience with real work projects, build meaningful relationship and connections within the organization, and experience our mission and enterprise goals through our program curriculum centered on our leadership model (Personal, People, Thought, and Results Leadership). To see more about our internship program, check out this video. Our Summer 2026 Internship is June 8th or June 15th through August 14th, 2026. Application Process and Timeline: Now: Actively accepting applications November: If you meet the requirements, you will receive an invitation to complete Pre-Recorded Video Interview November - January: 2nd round interviews & offers extended As an intern at Blue Shield of California, you will: Participate in impactful projects during a 10-week internship program Undertake a 10-week curriculum designed to familiarize interns with BSC, leadership development, exposure to the healthcare industry, and more Be invited to participate in BSC employee events and networking opportunities such as Employee Resource Groups, employee volunteer activities, and more Your Work In this role, you will: Design, develop, and deploy platform features and automation solutions using cloud-native technologies and modern frameworks with a focus on Azure API Management, Azure Application Gateway, Azure Cache for Redis, and/or FHIR platform Configure and optimize Azure API Management instances to meet performance, security, and scalability requirements Configure and enhance the APIM Developer Portal for improved developer experience and onboarding Enhance CI/CD pipeline automation using Bitbucket Pipelines for API deployments and related services Collaborate with senior engineers to ensure secure, scalable, and high-performing integration solutions Document technical processes and best practices for platform components and automation workflows

Your Role The Global Business Services team sources for all vendors and goods needed for Blue Shield of California and other entities under the Ascendiun holding company umbrella. This role oversees Stellarus procurement and sourcing for the Product division of Stellarus. The Director, Sourcing for Stellarus will report to the Sr. Director, IT Enterprise Sourcing. In this role, you will be responsible for contracting for new products for Stellarus to commercialize in the marketplace and contracting with potential health plan customers. This role is also to develop this contracting and sourcing muscle, as we build our product strategy. Working closely with the VP, Product and Chief Technology Officer, this role will be responsible for supporting the commercialization contracting. As new partnerships and health plan customers come on board, this role will be responsible for the sourcing, contract and procurement needs. Your Knowledge and Experience Requires a college degree or equivalent experience Requires at least 10 years of prior relevant experience, including 4 years of prior management experience with direct reports Requires prior experience in negotiating mulit-year service agreements with single contract values greater than $5M per year Requires prior supplier relationship management, business process outsourcing strategy and managing complex operations that are distributed globally Requires experience with IT sourcing on a global scale Requires one to be comfortable with sourcing for different financial entities Prior product sourcing/contracting for revenue generation preferred Your Work In this role, you will: Create and develop a program that will secure contracts and services for our Product Development team within Stellarus Maintain alignment with the corporate objectives and strategy to optimize business value through strategic, operational and transactional sourcing relationships Provide business sourcing strategic advice, consultation & business case development expertise Foster cooperation, communication and partnership to increase competition throughout the vendor supply chain including placing greater emphasis on relationship-building to facilitate and ensure collaboration. Maximize vendor relationships to deliver value to our stakeholders and be managed to the same high-quality standards as those within Stellarus Product division Assess critical vendors' performance outcomes with stakeholders through quarterly business reviews. Leverage semi-annual balance scorecards that measure business performance, security posture, financial viability and compliance and report out to Operating Committee/Audit Committee as requested/annually Operate as a trusted advisor to deliver on culture of affordability initiatives and furthering the supplier relationship management operating model and practice Support the company performance acceleration and transformation plan leveraging traditional procurement levers and strategies to develop, lead and execute multiple Tier 1 procurement initiatives including bolder North Star savings initiatives to deliver financial value creation of at least $5M-$10M in cost savings annually Manage the contracting enterprise Procurement sourcing initiatives, negotiations & deliverables management processes Execute any new corrective plan development and remediation timely. Self-assess, document process and controls, and engage with Internal Control Advisory Program quarterly to design any new internal control structure to have zero repeat audit findings Deliver a proactive schedule of sources and needed contracts for all IT services in a 1-3-year plan working with Executive leadership for Stellarus - IT division

Your Role The Corporate Secretary team is dedicated to providing the Blue Shield and Ascendiun Boards of Directors the time, space, and support the Boards need to govern corporate entities within the Ascendiun family of companies and guide our overall mission. The Board Coordinator - Executive Assistant, Senior will report to the Managing Associate General Counsel & Assistant Secretary with a dotted reporting line to the Board Liaison Vice President Communications and Corporate Citizenship. In this role you will be working with Board members, the Corporate Secretary, the Assistant Secretaries, our Board Liaisons and other business leaders to provide corporate governance and administrative support to the organization. You will ensure there is clear, consistent, and coordinated communication with and for the Boards of Directors. The Board Coordinator supports the primary corporate entities of Ascendiun, Blue Shield, and Blue Shield subsidiaries such as Blue Shield of California Promise Health Plan and Blue Shield Life & Health Insurance Company, but does not support independent corporate entities such as Altais, Stellarus, or the Blue Shield of California Foundation. Your Knowledge and Experience Requires a bachelor's degree or equivalent experience Requires at least 5 years of prior relevant experience working with Boards of Directors in complex corporate structures, working with senior executive leadership and attorneys on legal requirements. Requires strong organizational, communication, and interpersonal skills Requires demonstrated ability to handle confidential information with discretion, preserving confidentiality and legal privilege as required Requires one to be a proactive problem solver with a consistent learning posture and keen attention to detail Requires advanced technical knowledge and experience with software and platforms such as Microsoft Office suite products, SharePoint, Diligent, as well as calendaring and finance/accounting software Notary and/or paralegal certification is preferred Experience with corporate governance and change management matters is strongly preferred Your Work In this role, you will: Support the Boards of Directors: Maintain and manage Board and committee calendars Track invites and RSVPs for meetings and report to relevant meeting facilitators Create and manage invites for meeting attendees only attending for partial portions of meetings Coordinate with event planners regarding travel, accommodations, and meeting requirements for Directors Facilitate meeting logistics for Directors, assist with logistics for virtual meetings such as credentials, virtual security, attendee specific requirements, and lead the Board meeting tech testing process in advance of all Board meetings working closely with IT support and Board liaisons Assist in creation and management of Board event attendees (dinners, retreat sessions, etc.) for approval by the CEO Attend most Board meetings in Oakland to support ad-hoc requests from Board members, Corporate Secretary, and Board liaisons Documentation and Record keeping Put together meeting materials, board packets, walk-in materials, and supporting documentation Assist in preparation of Board Chair, Committee Chair, and executive packets for meetings (attendees, chair notes, run of show, printing) Assist with preparation, approval, and retention of corporate minutes and consents Track board approvals, track cadence calendar requirements for Boards and committees Assist in maintaining internal Board Meeting Contributors' SharePoint site (materials, templates, timelines, deadlines, and protocols) Organize, upload, and manage physical and digital archival records including shared drives, Diligent, and safe materials, and maintain corporate seals. Draft, review, and send Board communications, reports and other documents as requested by Corporate Secretary team Research and retrieve corporate records for meeting materials, special projects, sales & RFP support, regulatory inquiries, and other initiatives Legal and Statutory Support Assist Directors in completion of legal, statutory, and administrative requirements (filings, attestations, training & continuing education Assist Corporate Secretary team with compliance activities for corporate entities (filings, reporting, disclosure statements) Assist Corporate Secretary team with Board compensation (payments, reporting, tax, and HSA coordination) Handle expense reports and reimbursements for Directors Track and follow-up on action items for Directors, Corporate Secretary Team, and Board Liaisons to ensure deadlines are met Other duties as assigned

Your Role The Advanced Analytics team works in partnership across the entire Blue Shield of CA enterprise to accelerate business outcomes through the application of AI/machine learning, statistical methodologies, or unstructured data analysis techniques to uncover insights, predict behaviors, and ultimately drive automation to create “intelligence at scale”. The Data Scientist, Consultant will report to the Director, Advanced Analytics. In this role you will solve problems which range from but are not limited to, text analytics of customer feedback, conversations, and clinical notes, predicting clinical disease progression, understanding the impact of population health programs, clustering member behaviors, creating propensity models, and geospatial analysis of populations to uncover social determinants of health. Your Knowledge and Experience Requires a bachelor's degree in mathematics, statistics, computer science, or an equivalent quantitative scientific discipline Requires at least 3 years of professional Data Science or ML experience; or a Ph.D. degree in operations research, applied statistics, data mining, machine learning, or other quantitative discipline Must be able to demonstrate real-world experience to translate business problems into an ML problem and be able to communicate AI recommendations in a business context to a general non-technical audience Proficiency in scalable data transformation techniques using SQL, SAS, Spark, or equivalent Proficiency in open-source languages such as Python, R, and Julia Hands-on experience with cloud environments such as Azure and Google Cloud and nice to have experience in DataBricks Understanding of statistical methods and advanced modeling techniques (e.g., SVM, K-Means, Random Forest, Boosting, Bayesian inference, natural language processing) Experience with machine learning and deep learning packages (scikit-learn, XGBoost, Tensorflow, or PyTorch) Knowledge of evaluating solutions for fairness, bias, accuracy, drift, validity, fit, robustness, and explainability MLOps experience including good design documentation, unit testing, integration testing, and version control (git) Experience in experimentation design and A/B testing Knowledge and experience in Generative AI techniques and applications, including natural language generation, image synthesis, and automated content creation Experience with Generative AI frameworks and tools such as GPT, GANs, and VAEs Ability to develop and deploy generative models for various applications Understanding of ethical considerations and best practices in the development and deployment of Generative AI solutions Ability to partner, collaborate with, and lead relevant stakeholders across diverse functions and experience levels Your Work In this role, you will: Collaborate with product owners and business stakeholders to identify opportunities for process optimization and decision-making improvements Perform data exploration and visualization using Python on DataBricks, Tableau, and Python Notebooks to understand the signal-to-noise ratio in datasets Partner with the data engineering team for rapid prototyping of training data sets using SQL, Apache Spark, and other tools Conduct feature engineering using appropriate techniques for the given data and business problem Develop robust model validation procedures and generate performance metrics for evaluation and monitoring Act as the subject matter expert in applied ML for claims, premiums, member risk scores, and other business contexts Drive the lifecycle of machine learning projects from ideation to deployment, ensuring timely delivery and maintaining documentation Perform literature reviews to inform statistical modeling approaches and best practices Translate business requirements into technical specifications and design scalable pipelines with data engineers Assist in transitioning from on-prem infrastructure to the cloud Convert text-based data into feature data sets for predictive analytics Develop materials to explain project findings Lead and contribute to Generative AI projects, including model development and deployment for applications like natural language generation and image synthesis Stay updated with advancements in Generative AI and incorporate relevant techniques into projects Collaborate with cross-functional teams to integrate Generative AI solutions into products and services Conduct experiments and research to explore new applications of Generative AI in healthcare Provide mentorship on Generative AI techniques and best practices Perform other projects or duties as assigned

Your Role The Product Manager, Consultant - Digital Experience will drive improvements in digital satisfaction, MSAT, and Digital NPS by leveraging advanced analytics and observability tools to proactively identify and resolve user experience issues. Integrating survey and monitoring data, this role aims to reduce friction, improve site health/service availability, and deliver measurable customer experience gains. Own the backlog and outcomes for digital observability and experience analytics - integrate Dynatrace Real User data and digital survey data to reduce friction, cut MTTD/MTTR, and lift Digital Satisfaction, MSAT, and NPS. Your Knowledge and Experience Requires a bachelor's degree in Business, Finance, Economics, Public Health, Information Technology, or related field; master's degree preferred Requires at least 6 years of experience in digital product management, analytics, or business-IT analysis Requires experience developing and communicating a clear product vision and roadmap. Ability to balance short-term deliverables with long-term strategic goals Requires experience working with digital platforms, mobile apps, and web technologies Requires advanced proficiency with Jira, PowerPoint, and observability platforms such as Dynatrace, Verint, or similar Requires experience working with sensitive data within healthcare, healthcare payer, or similar highly regulated industry Experience with Voice-of-Customer programs (e.g., CAHPS, NPS, Forrester, etc.) strongly preferred Must have strong negotiation and conflict resolution skills and experience to manage and align diverse stakeholder groups, including business, IT, and external partners Understanding API integrations, software development lifecycles, and technical documentation Certified Scrum Product Owner (CSPO), PMI-ACP, or similar Agile certifications highly desirable Familiarity with agentic AI systems and autonomous workflows for incident resolution and infrastructure optimization Strong analytical, problem-solving, and communication skills (written and verbal) #LI-AD3 Your Work In this role, you will: Lead product management activities: backlog prioritization, user story development, agile roadmap creation, and Kanban dashboards using Jira Build and maintain dashboards and observability solutions with Dynatrace (Real User Monitoring, Session Replay, Davis AI) and Verint digital customer survey data Analyze user behavior insights from digital feedback, site health KPIs, site activity data, and product metrics (e.g., drop-off rates, conversion funnels) to deliver actionable recommendations for product and IT teams, enabling rapid incident isolation and resolution and driving measurable reductions in MTTD and MTTR Audit and optimize monitoring configurations, alerting rules, and incident response processes to reduce false positives, alert fatigue, and downtime Own product requirements for migrating the Incident Management process from a legacy platform to a modern solution that supports warehousing of sensitive data (e.g., PHI, PII) and automation enablers, with the goal of reducing incident volume and duration, and ensuring robust management of privacy and sensitive information Own the development of predictive models and intelligent algorithms (using agentic AI) to proactively assess and mitigate potential user experience concerns Define, track, and report on key product performance indicators (KPIs) and success metrics Communicate product and platform insights to senior leadership through compelling presentations Manage cross-functional forums, including technical SMEs, business stakeholders, and third-party vendors Demonstrate adaptability and problem-solving in fast-paced, ambiguous environments

Job Type: Full-Time (40 hours/week), Hourly, Non-Exempt Availability: Typically 9 AM - 5:30 PM, Monday - Friday. Be available and on-call as needed. COMPENSATION: $72,800 - $360,000/year (depends on experience) Discretionary year-end bonus (up to 20%) Health insurance Paid vacation, holidays, and sick days Paid meal breaks Regular reviews & advancement opportunities Travel as needed INTRODUCTION: We are looking for a Senior Personal Assistant/Chauffeur to work under our House Manager in a dynamic private household setting. The role involves hands-on management of designated areas and a willingness to engage in a range of tasks. Candidates should exhibit humility, a strong sense of service, excellent organizational abilities, and the assertiveness to hold staff accountable. You will be part of a collaborative team of Personal Assistants, each responsible for different facets of household operations. If you're adaptable, dedicated, firm in upholding standards, and experienced in management, we invite you to apply. DUTIES: Vendor and Supplier Management: Liaise and coordinate with external suppliers required for the operation of the household or mansion (such as maintenance, cleaning, floristry, security, event planning, etc.). Oversee and manage various property projects and vendor activities to ensure each project is completed efficiently while taking full responsibility for home maintenance, covering all aspects of property upkeep and repairs. Conduct quotation comparisons, engage in initial contract negotiations, and prepare approval processes, ensuring a balance between cost and quality while safeguarding the Principals' interests. Property Management: Conduct regular property inspections, identify, report, and resolve issues, or arrange and supervise staff in resolving these issues effectively and promptly. Oversee household inventory, ensuring adequate supply and organization of household items. Efficiently arrange staff working hours and tasks, ensuring optimal productivity and coordination. Inspect and ensure high-quality work from household staff, providing feedback and continually enhancing work quality. Personal Matters and Errands: Provide reliable transportation for the Principals, maintain vehicle cleanliness and readiness, and perform various errands as needed, such as picking up dry cleaning, mailing parcels, and managing banking or post-office matters. Assist with purchasing or ordering items and take care of miscellaneous tasks such as processing returns, exchanges, and bill payments. Emergency and Flexible Support: Respond promptly to the Principals' ad hoc instructions or emergencies. Handle unexpected matters (flight changes, schedule conflicts, emergency meetings, etc.). Confidentiality and Professional Ethics: Strictly adhere to privacy protection and handle the personal information of the Principals with discretion. Maintain professional etiquette and a polished professional image. Document and Data Management: Maintain electronic/physical folders based on the family's or individual's needs, archiving important contracts, passports, visas, insurance documents, etc. Update contact information, meeting minutes, memos, and other relevant documents. Administration and Communication Coordination (Optional): Handle incoming calls and guest greetings. Screen and manage daily communications such as emails, phone calls, messages, etc., and act as a representative for the Principals in external communications when necessary. Manage important documents, contracts, and personal information to ensure confidentiality. REQUIREMENTS: Education: Bachelor's degree or advanced degrees (e.g., MBA, J.D., etc.) or equivalent professional experience preferred. Experience: Minimum of 5+ years of experience in high-level personal assistance or private household management, particularly with high-net-worth families or top executives. Leadership & Management: Extensive experience in leading and managing a team, with a proven ability to oversee household staff, vendors, and service providers while maintaining high standards of performance. Expert Skills: Exceptional organizational and multitasking abilities, with an advanced understanding of managing complex schedules and a high volume of tasks simultaneously. A high level of empathy and exceptional client relationship skills, enabling you to build and maintain a trusting relationship with the client through highly personalized and meticulous service. Proficiency in technology platforms (e.g., G-Suite, iPhone, MacBook) and expertise in household management software. Strong interpersonal skills with the ability to manage diverse relationships, including vendors, family members, and staff. Excellent written and verbal communication skills in English, fluency in additional languages is a plus. Advanced problem-solving and decision-making abilities, particularly in high-stakes situations. Flexibility & Availability: Willingness and ability to work extended hours, including evenings, weekends, and holidays as needed, with a flexible and proactive approach to all aspects of the job. Ethics & Integrity: Must exhibit the highest level of personal integrity, professionalism, and discretion, especially in handling sensitive or confidential matters. Legal Requirements: Legally authorized to work in the United States and able to pass extensive background checks. Health & Wellness: Must be prepared for pre-employment health screenings (physical exams, psychological evaluations, drug tests), with annual flu vaccination required. Commitment: Seeking a long-term, stable commitment to a family or household, with a deep passion for providing exceptional service and support. Driver's License: Must possess a valid U.S. driver's license with a clean driving record. CORE VALUES: Principals' First: Always put the Principals' needs and interests first. Learn from Mistakes: Admit mistakes upfront. Learn and grow from them. Conscientious: Attention to detail. Completes duties mindfully, effectively, and promptly. Dedication: Shows a deep commitment to the role and the company. Accountable: Takes ownership of tasks and completes thorough due diligence. Independent: Thinks and acts independently. Able to be self-taught and keep improving. Resilience: Never complains or shies away from work. Welcomes constructive feedback and thrives under pressure. WHY JOIN US? Prestigious Environment: Operate within a high-end private household, managing luxurious properties and engaging with an exclusive clientele. Strategic Impact: Play a crucial role in shaping and optimizing household operations, contributing to the overall efficiency and excellence of the residence. Professional Growth: Access to continuous learning opportunities, including specialized training and potential for career advancement within a prestigious organization. Technology-Driven Operations: Work in an environment that prioritizes modern tools and systems for seamless communication, task management, and operational efficiency. Competitive Compensation: Enjoy a highly competitive salary range with significant earning potential through performance-based bonuses and comprehensive benefits. Supportive Culture: Thrive in a collaborative and supportive work environment that values dedication, integrity, and excellence. #zr

The Application Services team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model. The DevOps Analyst will report to the IT Applications Director. In this role you will be the comprehensive subject matter expert in the technology products/platform feature space and apply, learn, and extend your skills beyond formal role boundaries. Having a desire to help achieve transformational healthcare improvement should serve as the inspiration behind the ideal candidate's willingness to participate across many different activities within an agile working model. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Requires a bachelor's degree or equivalent technical experience. Requires at least 7 years of directly related professional experience and deep technical abilities in one or more primary products, programs, or technologies. Excellent oral and written communication skills; ability to influence stakeholders and technical counterparts Excellent problem-solving and prioritization skills. Demonstrated experience in collaborating with development and operations teams to streamline the product delivery lifecycle. Experience documenting agile workflows and processes. Experience utilizing the Atlassian suite of products Requires basic technical knowledge and experience including adherence to architectural design, development standards, security policies, and sustainable design practices In this role, you will: Support the creation and maintenance of delivery roadmap for platform feature set(s) or technical product for Health Solutions, in partnership with engineering and architecture. Drive operational excellence, including but not limited to Incident Management, process automation leveraging AI, and ensuring smooth deployments for your technology products/platform features. Provide analytical support and troubleshooting for application-related issues. Work directly with the product stakeholders and/or technology product teams to understand the business domain. Recommend the most efficient and cost-effective implementation, leveraging reusable features where possible Understand, document, and communicate upstream/downstream dependencies supporting assigned development areas Assist in creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs. Write acceptance criteria and ensure criteria comes to fruition during product demos. Actively participate in agile ceremonies (i.e., daily standup, sprint planning, retrospective, and demos), representing the needs and perspectives of your assigned development areas Ability to serve as DevOps Analyst for more than one technology product line/platform feature team. Configure, develop (scripts, queries, reports), test, troubleshoot (system and application log interrogation), evaluate performance, and support (monitoring and impact remediation). Collaborate with development teams to integrate new features and improvements. Ensure security and compliance standards are met throughout the development and deployment process. Lead the team in regular system audits and implement necessary updates and patches.

Your Role The Internal Audit Services team performs internal audits and advisory services to provide assurance on specific internal control objectives and emerging risk areas. The Internal Audit Principal will report to the Internal Audit Senior Director. In this role, you will be leading and managing financial, operational, and integrated audits and advisory engagements. You will also be assessing the design and effectiveness of internal controls for business processes, financial reporting and measurement activities, and related applications in accordance with laws, regulations, policies, standards, and procedures using established tools and techniques. Your Knowledge and Experience Requires a bachelor's degree or equivalent experience Requires a minimum of 10 years of prior related experience Ability to communicate with executive leadership regarding matters of significant importance to the organization Extensive understanding of internal controls and the ability to leverage this knowledge to make effective audit and advisory recommendations Internal audit and risk assessment practices and methodologies. IT general and automated technical controls concepts, application controls and end-user computing controls. AI and data analysis techniques preferred Healthcare and pharmacy audit experience preferred Certified Internal Auditor (CIA) and/or Certified Information Systems Auditor (CISA) preferred Your Work In this role, you will: Execute the annual audit plan by independently performing audit procedures, including identifying and defining issues, developing criteria, reviewing, and analyzing evidence, and documenting management processes and procedures. Audits entail end to end process reviews, can be cross functional and complex. Provide expertise in internal controls including project management, business process analysis, financial control disciplines, and information technology Implement strategic goals established by Internal Audit Services leadership Support Internal Audit management is the annual risk assessment process to develop the annual audit plan Identify, develop, and document audit issues and recommendations using independent judgment concerning areas being reviewed Prepares and delivers reports and presentations to various levels of management Performs post-audit follow-up reviews to ensure management corrective action plans have been effectively implemented Provides measurable input into new products, processes, standards, and/or operational plans that impact Internal Audit Services, and proactively improves upon existing processes and systems using significant conceptualizing, reasoning, and interpretation Conducts extensive investigation and critical thinking to understand root causes of problems that span a wide range of difficult and unique issues across functions and/or businesses Manages large, complex project initiatives of strategic importance to the organization, involving large cross-functional teams. May direct the work of other individual contributors and/or act as a cross-functional team lead

Your Role The Formulary Management team leads the development and maintenance of multiple formularies to support competitive health plan products, manage cost-of-healthcare, and meet regulatory requirements for all lines of business including Commercial Large Group, Commercial Small Group, Individual/Family plan, and Medicare. The Business Analyst, Senior position will report to the Senior Manager of Formulary Management. In this role you will help determine requirements necessary for the build, implementation, and maintenance of formularies, drug lists, and utilization management strategies. You will also lead in the creation of custom solutions to maintain compliance with state and federal mandates by interpreting mandates, gathering requirements from business owners, developing implementation plans, creating test plans, documenting system processes, and coordinating with cross functional business partners. You will act as subject matter expert to ensure formulary decisions and drug lists are implemented in accordance with business rules and regulatory requirements, and you may be asked to support audits or lead projects with minimal supervision and guidance. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Hybrid work environment: the in‑office expectation is 8 days per month (approximately 2 days per week) out of the Oakland, Long Beach, or Rancho Cordova offices. Your Knowledge and Experience Requires a college degree or equivalent experience Requires 5 years of prior relevant experience Hybrid work environment: the in‑office expectation is 8 days per month (approximately 2 days per week) out of the Oakland, Long Beach, or Rancho Cordova offices. Experience working with Pharmacy Benefit Management systems or vendors Knowledge of Pharmacy Benefit design and Formulary configuration; knowledge of Blue Shield of California (or similar health care organization) pharmacy configuration is preferred Knowledge of regulatory requirements (Commercial and/or Medicare) related to formularies and utilization management Strong coordination and interpersonal skills working in a matrixed environment with multiple stakeholders Familiarity with Medispan drug files is preferred Knowledge of project management Demonstrated experience documenting processes, identifying process gaps, managing multiple projects, and implementing industry best practices Knowledge of Commercial and Medicare Part D formulary requirements is preferred Knowledge of California's pharmacy benefit compliance requirements is preferred Your Work In this role, you will: Provide complex analytical support through the analysis and interpretation of data in support of cross-functional business operations Develop annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives (cost/benefit analysis) Develop, prepare and analyze reports for management review, and present to various levels of management Define business requirements and provide analysis to increase operational efficiency Create and coordinate test plans across multiple stakeholders Analyze actual results against plan and forecast and recommend interventions where appropriate Identify opportunities for improvements in operation performance and notify management of issues and problems that require immediate attention Provide analytical support for multiple, complex cross-functional projects simultaneously, establishing work plans and timelines, and coordinating with internal and external resources Develop, review, and update written system processes and operational workflows related to formulary management Develop and implement work plan for formulary enhancements that support cost-of-healthcare initiatives Act as subject matter expert for formulary processes in support of state and federal mandates and audits Perform other duties as assigned

Your Role The Finance, Cost of Health Care (CoHC) team is responsible for financial oversight, analytics and strategic planning to manage and reduce healthcare costs across all lines of business for Blue Shield of California. The Data Analyst - Behavioral Health, Principal will report to the Medical Informatics Analyst - Sr Principal. In this role you will be collaborating with leadership in developing behavioral health finance analytics including measurement of the internal cost of healthcare, and reporting and analytics supporting the various stakeholders in the behavioral health (BH) insourcing project. A key responsibility will be to work with Line of Business Leadership on their cost of health care metrics and analytics. Your Knowledge and Experience Requires an MPH, MBA, MS, MA in science, social science, public health, health services research or business, or BA/BS with demonstrated equivalent work experience Requires at least 10 years of prior relevant experience Requires at least 5 years of experience in Health Care (managed care, academic, or gov't payer) Requires advanced SQL and Excel for data manipulation and analysis Requires expertise in Data Modeling to support predictive and prescriptive analytics Requires experience with data visualization tools for creating insightful dashboards Requires strong analytical and problem-solving abilities to interpret complex datasets and identify actionable insights Requires the ability to communicate complex findings clearly, using compelling narratives and visual representations to engage technical and non-technical audiences Requires strong customer service orientation and proven ability to collaborate with individuals at all organizational levels Your Work In this role, you will: Develop and conduct evaluations and studies within limited time frames and produce analyses that are easy for non-technical persons to understand, specifically for Behavioral Health as we move to in-sourced environment Apply advanced statistical methods, advanced analytics and modeling techniques, visualization techniques, and advanced programming to innovate our products and services Identify how our customers are using our products to make strategic decisions and generate/implement ideas to improve our products and services to allow even better decision support Work with business partners to engineer new products/services/analytics that will improve customer satisfaction; estimate the resources needed and provide planning and support for product/service innovation Conduct proof of concept using techniques that can quickly contemplate the viability of a product/service Deliver accurate and timely submissions to the Compliance team for mandated Behavioral Health reporting requirements, aligned with regulatory standards Design and implement ad-hoc models, analyses, and tools to address emerging issues, including initiatives to detect and mitigate Fraud, Waste, and Abuse with a focus on Behavioral Health Role will also include using data-driven analyses to identify and prioritize process gaps or issues and working with various departments on resolution Conduct research and perform data-driven analyses to identify priority areas for Behavioral Health initiatives and strategic improvement Role will also collaborate with the Corporate Finance department on budget to actual variance analyses and projections Role will also include using data-driven analyses to identify and prioritize process gaps or issues and working with various teams on resolution

Your Role The Application Services team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model. The Manager, IT Development role will report to the Director, IT Development (Integration and Interoperability Platform). In this role you will ensure the successful delivery of platform engineering that will enable development for workflow automation, robotic process automation, and application integration. You will coordinate technical scope, timelines, and team velocity as well as lead efforts to modernize release management practices, accelerating the use of automation and AI to improve delivery speed, reliability, and scalability. This role is ideal for a strategic and hands-on leader who thrives in a fast-paced, cross-functional environment and is passionate about building high-performing teams and enabling enterprise integration. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Requires a college degree or equivalent experience Requires a minimum 7 years prior relevant experience, including 3 years of management experience gained as a team leader, supervisor or project/program manager Strong understanding of Agile delivery models, backlog management, and iterative development practices. Demonstrated ability to lead cross-functional teams and interact effectively with all levels of management. Familiarity with MuleSoft Anypoint Platform, Pega Platform, and/or Microsoft Power Platform Experience with work scheduling, prioritization, coaching, risk management, and delegation. Excellent verbal and written communication, collaboration, analytical, and presentation skills. Results-oriented leadership while promoting a positive and collaborative work environment. Desired experience with AI/ML concepts and tools, especially in the context of automation and integration. Desired expertise in process improvement, project management methodologies, or platform operations. Desired knowledge of healthcare operations and a broad understanding of the industry. Your Work In this role, you will: Lead platform engineering delivery enabling workflow automation, RPA, and application integration. Coordinate technical scope, delivery timelines, and team velocity across multiple workstreams. Modernize release management practices by accelerating the adoption of CI/CD pipeline automation and DevOps principles. Oversee resource planning, performance management, and strategic talent allocation to support platform priorities. Collaborate with internal product owners, engineering leads, and external vendors to enable efficient and effective automation and integration development. Partner with architects, technical leads, and business stakeholders to scope, prioritize, and sequence integration initiatives. Monitor KPIs and delivery metrics; recommend and implement improvements to enhance agility, quality, and operational reliability. Champion best practices in integration governance, including reusable asset development, lifecycle management, and process orchestration. Foster a culture of continuous learning, innovation, and developer enablement Build and execute a modernization strategy for integration delivery, leveraging automation, AI/ML, and low-code/no-code tools to support the evolving Product/Platform operating model. Proactively identify and remove delivery blockers, ensuring integration efforts remain aligned with roadmaps and business outcomes. Drive continuous improvement across integration pipelines and delivery processes.

Your Role The Stellarus Finance team supports financial reporting, analysis, product support and information technology support to Stellarus, a new technology company. The Principal Financial Analyst, Principal will report to the Director of Finance for Stellarus. The primary responsibility of the role is to develop the costing models for Stellarus products and to play a key role in helping to define pricing and margin goals for the business. This will include helping to develop a cost allocation model, and to group direct costs into cost centers and financial systems to systemically determine product and customer profitability. This role will partner closely with the Stellarus finance team, and the Ascendiun financial systems team to define the systems build needed to generate product and customer profit and loss statements. This role will also partner closely with the product management team to help driver pricing decisions, and support requests for proposal and corporate development transactions. Your Knowledge and Experience Requires a bachelor's degree or equivalent experience Requires at least 10 years of prior relevant experience Requires prior experience with product financials Requires prior experience in a technology startup or similar type of environment Prior experience with M&A transactions, as well as joint ventures and partnerships a plus Prior experience with transition services agreements a plus Experience growing new businesses with a larger entity a plus Your Work In this role, you will: Monitor and measure cash flow and product and customer profitability Collect and evaluate data, develop and maintain financial models, analyze results and conduct scenario analysis to forecast balance sheet, cash flow and profit/loss Reconcile data results from different sources and combine them into integrated reports spanning product, customer and entity Participate in internal workgroups and committees to provide analytical insight and support for the implementation and enhancement of new programs, products, and services Own and develop product costing to include cost allocation and direct cost assignment Drive product pricing in partnership with the product management team considering margin as well as competitive position Support corporate development transactions from a finance standpoint, and support request for proposal and other partner projects Lead and drive, in partnership with the financial systems team, creation of product and customer profit and loss statements Identify cost savings provided by Stellarus for purposes of internal and external reporting

Your Role The AI and Analytics team oversees the artificial intelligence platform and analytical functions. In this role, you will be providing critical analytics support to our healthcare insurance clients (BlueShield of California and other health plans). This role is responsible for driving data-informed strategies and delivering actionable insights to optimize marketing campaigns and improve business outcomes. The ideal candidate is a strategic thinker with a strong analytical mindset and a passion for using data to solve complex Marketing business problems. They would be leading projects end-to-end, independently presenting insights to senior leadership, and mentoring junior analysts. Your Knowledge and Experience Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Marketing, Business Analytics, or related quantitative field Master's degree in Data Science, Statistics or Business Analytics (preferred) Requires 10+ years of experience in a marketing analytics role Proven experience in providing analytics support to clients or internal stakeholders in a consultative capacity. Experience with meeting with senior stakeholders within or external to the company Demonstrated ability to communicate complex ideas clearly, with strong presentation skills and a proven track record of delivering impactful insight to diverse stakeholders. Strong proficiency in SQL for data extraction, manipulation, and analysis. Expertise in Python for statistical analysis, predictive modeling, and data automation. Advanced skills in Tableau for creating interactive dashboards and data visualizations. Demonstrable experience in building and deploying marketing mix models, acquisition and retention models and brand effectiveness models for marketing teams. Solid understanding of web analytics and customer journey analytics. Proven experience with experimentation methodologies (A/B, MAB, MVT) Requires five years of experience in Health Care (managed care, academic, or gov't payer) Experience with Generative AI (GenAI) and Large Language Models (LLMs) in a marketing or analytics context (preferred) Hands-on experience with the Databricks platform for large-scale data processing and analytics (preferred) Experience with CRM platforms (e.g., Salesforce) (preferred) Cloud Platforms: AWS, Azure, or Google Cloud experience (preferred) Certifications in analytics tools like Adobe Analytics and Databricks (preferred) #LI-EB1 Your Work In this role, you will: Design, execute, and analyze marketing campaigns across various channels to measure their effectiveness and provide recommendations for optimization. Develop and maintain dashboards and reports to track key performance indicators (KPIs) and communicate campaign performance to stakeholders. Utilize advanced analytical techniques to segment customer data, identify target audiences, and personalize marketing messages. Develop and refine customer personas to enhance campaign relevance and drive engagement. Build and deploy predictive models to forecast marketing outcomes, identify at-risk customers, and uncover new growth opportunities. Generate actionable insights from Marketing datasets to inform strategic decision-making and drive business growth. Develop marketing mix, brand effectiveness, and acquisition/retention models • Design and implement A/B and multivariate tests to optimize website performance, user experience, and conversion rates. Analyze test results and provide data-driven recommendations for continuous improvement. Create and maintain interactive dashboards and data visualizations using Tableau to provide real-time insights into marketing performance. Communicate complex data stories in a clear and compelling manner to both technical and non-technical audiences. Provide detailed specifications for the marketing Datamart to IT developers and ensure it is built in alignment with the analytics team's requirements. This DataMart will support key functions such as insights generation, dashboarding, model development, and facilitate self-serve Adhoc requests via agentic solutions. Independently lead and execute complex marketing analytics projects from start to finish, delivering insights and strategic recommendations to senior leadership with a sharp focus on uncovering opportunities that drive business growth. Serve as a trusted advisor to Stellarus clients, providing expert analytics support and strategic guidance. Collaborate with client teams to understand their business objectives and translate them into analytical requirements. Apply strong critical thinking and presentation skills to effectively communicate insights to stakeholders. You will also manage stakeholder relationships with professionalism, demonstrating the ability to navigate conflicts and foster collaboration. Mentor and guide junior analysts on the team.