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Switch engineer skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
David Garaventa,
Dr. Bobby Roohparvar Ph.D.
Below we've compiled a list of the most critical switch engineer skills. We ranked the top skills for switch engineers based on the percentage of resumes they appeared on. For example, 13.7% of switch engineer resumes contained switches as a skill. Continue reading to find out what skills a switch engineer needs to be successful in the workplace.

15 switch engineer skills for your resume and career

1. Switches

Here's how switch engineers use switches:
  • Performed troubleshooting and preventive maintenance of switches.
  • Tracked negative performance statistics and KPI's to identify chronic system issues for switches and cell sites and responded accordingly.

2. MSC

Here's how switch engineers use msc:
  • Analyzed data gathered from the MSC (OM) Operational Measurements to determine problems and assist in the resolutions.
  • Maintain MSC switching equipment and related peripherals to ensure appropriate (proper) operation and compliance with company standards.

3. Software Upgrades

Here's how switch engineers use software upgrades:
  • Participated in major software upgrades and correction introduced to the switching system for repair of major faults as well as upgrades.
  • Planned and coordinated hardware and software upgrades with customer and other departments to insure trouble-free applications.

4. VoIP

Here's how switch engineers use voip:
  • Connected and monitored VOIP web powered agents remotely.
  • Assent over 95% of customer with VOIP and Data Turn up and cross connect for 5ESS and DMS Trouble Shooting.

5. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how switch engineers use trouble tickets:
  • Facilitate trouble ticket resolution by coordinating support for vendors and field personnel.
  • Resolved trouble tickets and completed lab modification requests.

6. T1

Here's how switch engineers use t1:
  • Performed data 2G data transcript preparation for site integration and channel additions, and T1 provisioning/testing, along with performance monitoring.
  • Installed, commissioned, and maintained WLS equipment and T1 circuitry for FCC E911 Phase II location compliance.

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7. TCP/IP

Here's how switch engineers use tcp/ip:
  • Distribute Network Protocol (DNP 3.0) TCP/IP and Serial.
  • Use OSI Model to troubleshoot TCP/IP networks.

8. Tcp Ip

Here's how switch engineers use tcp ip:
  • Implemented performance monitoring and alarming tools using SNMP, JAVA, C++, Unix Shell and TCP IP sockets.

9. NOC

NOC technicians supervise complex network elements that are responsible for network management. Daily they provide troubleshooting services while maintaining servers, networks, and telecom equipment of an organization. These technicians are the core support system of an IT function as they monitor administer, fix, and maintain client networks.

Here's how switch engineers use noc:
  • Supplied documentation, escalation, training and standard operating procedures as needed to allow for a smooth transition within the NOC.
  • Provide support to the NOC, Tech Support, System Performance, Network Field, and Data Service.

10. Network Operations

Here's how switch engineers use network operations:
  • Trained junior-level engineers in all aspects of network operations and maintenance.
  • Team-orientated member of the Sacramento Fixed Network Operations staff.

11. RF

Here's how switch engineers use rf:
  • Support to RF team during RF optimization and Cell Sites Technicians in power calibration and trouble shooting in BTS problems.
  • Performed RF optimization for all platforms including: CDMA, WiMAX, and LTE reducing daily blocks and drops.

12. BSC

Here's how switch engineers use bsc:
  • Performed various V15.1.1 UNIX shell scripting to upgrade BSC, BCF, TCU software and various BSC audits and system checks.
  • Monitor and operate OMC-R workstation for BSC, BTS cell sites and Server's backup.

13. KPI

Here's how switch engineers use kpi:
  • Monitored KPI's for Malfunctions, proper usage and capacity planning to ensure network quality and customer satisfaction.
  • Targeted KPI monitoring during/after major maintenance window work (using all provided tools).

14. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how switch engineers use ip:
  • Work with management team to develop a comprehensive and successful IP and TDM based network infrastructure and unified communications plan.
  • Conducted several training sessions and created study material to assist in IP training for the Operations group.

15. Network Performance

Here's how switch engineers use network performance:
  • Focused on the overall operations of the wireless network for a given market, including network performance, installation and maintenance.
  • Assisted System Performance in identifying hardware, trunks and transport issues that negatively impacted network performance.
top-skills

What skills help Switch Engineers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on switch engineer resumes?

David Garaventa

Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College

The skills/attributes required across a variety of jobs in the IT fields.

What switch engineer skills would you recommend for someone trying to advance their career?

Dr. Bobby Roohparvar Ph.D.Dr. Bobby Roohparvar Ph.D. LinkedIn profile

Professor of Computer Science and Computer Engineering, California State University - East Bay

*Favor:*

*Variety: Each day presents new challenges and opportunities for problem-solving.*

*Demand: The field offers strong job growth and stability.*

*Impact: Your work ensures businesses and organizations remain connected and operational.*

*Learning: There's always something new to learn with emerging technologies.*

*Dislike:*

*Troubleshooting: Issues can be complex and take a lot of time to resolve.*

*On-call: Network problems can occur at any time, requiring on-call availability.*

*Pressure: Maintaining network uptime can be stressful, especially during critical periods.*

*Keeping Up-to-Date: Rapid technological changes necessitate continuous learning.*
Do you want to know more?
Read more about what experts have to say about switch engineer

List of switch engineer skills to add to your resume

Switch engineer skills

The most important skills for a switch engineer resume and required skills for a switch engineer to have include:

  • Switches
  • MSC
  • Software Upgrades
  • VoIP
  • Trouble Tickets
  • T1
  • TCP/IP
  • Tcp Ip
  • NOC
  • Network Operations
  • RF
  • BSC
  • KPI
  • IP
  • Network Performance
  • DACS
  • Routine Maintenance
  • Test Equipment
  • PSTN
  • Network Elements
  • DS3
  • ECP
  • Ethernet
  • SS7
  • CDMA
  • TDM
  • STP
  • Alcatel
  • Ericsson
  • T-1
  • Unified Communications
  • Unix
  • HLR
  • ISDN
  • E911
  • BTS
  • Windows
  • RNC
  • GSM
  • PBX
  • Lan
  • SONET
  • ATM
  • EMS
  • DS1
  • E1
  • T3

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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