Sysdig jobs in Chicago, IL

Strong, foundational knowledge in operating systems, networking, security, and scripting/automation. Experience with DevOps practices and CI/CD pipelines is desirable Hands-on experience with major cloud platforms (Azure, GCP, AWS), including storage and compute services, networking, security practices, and cloud-native architectures 5+ years of experience in a pre-sales or sales engineering role in an enterprise-focused technology company, with a proven track record of driving technical sales and closing large deals Experience navigating the enterprise sales process, including building relationships with C-level executives, IT decision-makers, and technical stakeholders in large organizations Ability to explain complex technical concepts to a wide variety of stakeholders, both technical and non-technical, through demos, presentations, and proposals Strong ability to analyze customer needs and translate them into technical solutions Experience conducting product evaluations, POCs, and troubleshooting complex environments is a plus Storage-focused technical experience, especially in enterprise or distributed systems Experience with high-performance or mission-critical environments is a plus Passionate about understanding customer needs and delivering tailored, impactful solutions Ability to work effectively across sales, technical, and product teams to drive success A results-oriented individual who thrives in a fast-paced, high-growth environment Open to learning new technologies and evolving with the cloud storage landscape Strong interpersonal and communication skills, with an emphasis on listening to customers and tailoring the message appropriately for different audiences

Hanwha Convergence USA is a leading provider of O&M Servies for Solar and Energy Storage Systems, leveraging our industry-leading IT and engineering capabilities. In addition, we are a trusted smart factory solutions provider, supplying top-notch integrated control and monitoring systems. Our company is committed to bringing tomorrow's dreams to life and creating a smarter world with our customers by adding value to technology. The head of Business Planning serves as a key strategic leader responsible for shaping and executing Hanwha Convergence's mid- and long-term business strategies across the global Solar O&M, Smart Factory, Factory Automation, and other emerging business sectors in the U.S. This role leads strategic planning, financial forecasting, and organizational performance management to drive sustainable growth and ensure alignment with Hanwha Group's global objectives. The ideal candidate will be a forward-thinking strategist with strong expertise in business analytics, corporate planning, and cross-functional leadership. This role requires the ability to translate corporate vision into actionable business plans, enable data-driven decision-making, and provide strategic insights and governance support to executive leadership, ideally with experience in a global corporate environment. **Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates. ** Essential Duties and Responsibilities: Strategic Planning & Business Development (40%) Lead the formulation, refinement, and execution of mid- and long-term business strategies, ensuring alignment with Hanwha Convergence's mission and the Hanwha Group's global strategic vision. Collaborate with Hanwha affiliates to identify and realize synergy opportunities, fostering integrated planning across solar, renewable energy, and smart manufacturing sectors. Establish and institutionalize strategic frameworks to evaluate new business models, service innovations, and digital transformation initiatives within the U.S. market. Assess the strategic, operational, and financial viability of new initiatives, ensuring alignment with corporate priorities and investment strategies. Lead enterprise-wide strategic alignment by managing annual and multi-year business planning, ensuring departmental objectives and KPIs are aligned with overall corporate goals. Responsible for setting up corporate KPIs for managers and regularly evaluating their performance against these metrics. Provide strategic guidance and recommendations to senior management, supporting high-impact decisions that enhance competitiveness, growth, and profitability. Lead strategic initiatives for business transformation, operational excellence, and cross-functional process integration. Evaluate potential mergers, acquisitions, partnerships, and divestitures, providing recommendations on strategic fit, financial returns, and operational implications. Market Intelligence & Financial Planning (40%) Lead comprehensive market, competitor, and regulatory analyses to inform portfolio strategy and strategic positioning across all business sectors. Develop and manage near- and long-term business plans and performance. Develop, maintain, and leverage advanced financial models, forecasts, and scenario analyses to support investment evaluation, growth initiatives, and risk management. Partner with Finance and business leaders to oversee annual budgets, resource allocation, and performance monitoring systems. Deliver data-driven insights and business case analyses to support senior management decisions, capital investments, and strategic initiatives. Benchmark organizational performance against industry and affiliate standards, driving continuous improvement and maintaining competitive positioning. Identify emerging market trends, technology shifts, and competitive risks, recommending proactive strategic adjustments to maintain market leadership. Oversee the integration of financial and operational planning to ensure long-term sustainability, profitability, and value creation. Reporting and other duties (20%) Prepare and present executive-level reports, strategic presentations, and business cases for leadership reviews. Establish, lead, and manage key corporate meetings and committees. And oversee the creation, revision, and management of the U.S. subsidiary's approval authority and delegation policies. Serve as the primary liaison with Hanwha global headquarters to ensure strategic alignment, performance tracking, and adherence to corporate governance standards. Lead and facilitate strategic workshops, quarterly business reviews, and cross-functional planning sessions to foster accountability and alignment across the organization. Mentor and develop team members to strengthen organizational capabilities in strategic planning, market analysis, and performance management. Represent Hanwha Convergence at key industry forums, conferences, and leadership events to enhance brand presence and share strategic insights. Champion process optimization by standardizing planning methodologies, enhancing reporting tools, and improving transparency and operational efficiency across the organization. Drive organizational change initiatives by collaborating with business unit leaders to implement new processes, tools, and best practices for enterprise-wide planning. Ensure compliance with internal controls, and governance standards across strategic and financial planning activities. Education and/or Experience Requirements: Bachelor's degree in engineering, Business Administration, or a related field; advanced degree or M&A experience is a plus. Minimum of 10 years of experience in business planning; 15+ years preferred. Experience in the U.S. energy industry and prior experience working in multinational organizations are preferred. Strong proficiency in Microsoft Excel and the full Microsoft Office Suite. Proven analytical skills with the ability to interpret complex data and identify relationships between operational events and performance trends. Demonstrated ability to work effectively within cross-functional and matrixed teams to achieve complex project goals. Excellent organizational skills with the capacity to prioritize and manage multiple concurrent projects. Willingness and ability to travel up to 30% as business needs require. Exceptional communication skills, with the ability to translate strategic vision into actionable plans and clearly convey technical and business insights to internal stakeholders. Self-motivated, entrepreneurial mindset with a strong drive for innovation and problem-solving. Korean English bilingual proficiency required. Physical Requirements: Ability to remain in a stationary position (e.g., seated at a desk) for extended periods of time. Frequent operation of a computer, keyboard, mouse, and other standard office equipment. Must be able to communicate effectively in person, over the phone, and through video conferencing. Ability to read, interpret, and analyze information on screens and in printed materials. Occasionally required to stand, walk, reach, bend, or lift office materials and supplies up to 20 pounds. Visual and auditory acuity necessary to perform job functions in a typical office environment. Ability to work in a fast-paced, professional office setting with regular use of standard office equipment. Up to 25% of travel may be required. Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations. Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity. You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.

IT & Automation Specialist Big Think Capital, the #1 online alternative financing marketplace, is expanding our technology team! We're looking for an IT & Automation Specialist who is passionate about technology, system reliability, and automation-driven efficiency. This role blends traditional IT responsibilities with exposure to automation tools and system integrations. The ideal candidate is detail-oriented, eager to learn, and comfortable troubleshooting both hardware/software issues and automation workflows that power the company's operations. Responsibilities include, but are not limited to: Respond to first-level help desk support tickets by performing troubleshooting and analysis on hardware, software, and network systems. Set up and maintain desktop and laptop computers, including peripherals, printers, and mobile devices. Maintain and track IT inventory, ensuring all devices and software licenses are properly documented. Assist with onboarding and offboarding users, including account creation, device setup, and permissions management. Support ongoing technology projects such as new software installations, system updates, and hardware decommissioning. Collaborate with the Lead Automation Engineer to identify and implement automation opportunities that improve IT workflows and operational efficiency. Assist in building, testing, and maintaining automations across platforms such as Salesforce, Outlook, and internal tools (experience with n8n, Zapier, or similar tools is a plus). Troubleshoot and debug automation workflows to ensure reliability and data accuracy. Generate and maintain IT documentation for processes and procedures. Respond promptly to business-critical IT or automation-related issues. Qualifications: 1+ year of IT support or technical experience. Strong interest in automation and systems integration. Familiarity with or willingness to learn automation platforms (n8n, Zapier, Make, or Salesforce Flows). Experience with help desk ticketing systems and IT asset management. Ability to multi-task, follow technical documentation, and adapt under pressure. Clear and professional communication skills (verbal and written). High school diploma or equivalent required. Preferred: 2+ years of IT or automation experience. Bachelor's degree in Computer Science, Information Systems, or equivalent certifications. Experience with APIs, webhooks, or cloud services (AWS, Azure, or GCP). Knowledge of network devices such as firewalls, routers, and switches. Benefits: Flexible schedule Health insurance Paid vacation and holidays 401K plan Opportunity to grow and advance in both IT and automation domains A collaborative work environment that makes you want to come to work Job Type: Full-time Salary: $60,000.00 - $70,000.00 + Bonus per year (based on experience)

Logistics/Operations/Order Fulfillment Manager - eBike Division We are seeking an experienced and driven Logistics Manager to oversee the end-to-end fulfillment of orders for our eBike business. This role is critical in ensuring timely, cost-effective, and high-quality delivery of eBikes, parts, and accessories to our dealers, distributors, and direct-to-consumer customers worldwide. The ideal candidate combines deep logistics expertise with a passion for operational excellence and sustainable mobility. Key Responsibilities: Supply Chain & Transportation Management/Order Fulfillment: Ensure successful completion of dealer orders from order placement to order fulfillment, monitor and regular reporting for on time, accuracy and order fulfillment speed. Plan, manage, and optimize the transportation of eBikes, batteries, and components and final destinations and ensuring the on time delivery. Support in the Selection, negotiation, and help manage freight forwarders, 3PLs, and carriers for ocean, air, and ground transport. - Develop strategies to minimize transit time, costs, and environmental impact. Import/Export & Compliance: Oversee import/export documentation and customs compliance across North America- including US, CAN, MX and South America. Ensure compliance with regulations around lithium-ion battery transport (UN38.3, IATA, DOT). Maintain up-to-date knowledge of trade tariffs, duties, and international shipping restrictions. Inventory & Warehouse Coordination: Optimize inventory turns and proactively manage aging inventory. Reporting and managing with team to minimize excess inventory and ensure satisfactory levels of safety stock. Coordinate inbound and outbound logistics with global warehouses and fulfillment partners. Partner with supply planning and operations teams to maintain optimal inventory levels. Implement systems and processes to track and report stock movements in real time. Process Optimization & Systems/Data Analytics and Reporting: Identify and implement continuous improvements across logistics operations, from shipping accuracy to cost control. Improve reverse logistics process for damage claims, DOA etc. Help to coordinate logistics for battery recycle program. Metric reporting: Develop and manage KPIs around on-time delivery, freight spend, and inventory accuracy. Partner with IT and operations teams to enhance ERP/WMS integration and visibility. Cross-Functional Collaboration: Work closely with Product, Sales, Marketing and After-Sales teams to forecast demand and ensure seamless order fulfillment. Support new product launches by coordinating logistics readiness, packaging, and customs strategy. Lead communication on logistics timelines and constraints with internal and external stakeholders. Serve as the escalation point for complex order or customer issues, ensuring timely and professional resolution. Take active ownership from PO receipt to customer invoicing, ensuring accuracy, timeliness, and excellent service standards. Coach, mentor, and develop team members to enhance efficiency, accuracy, and customer satisfaction. Qualifications: Bachelor's degree in Supply Chain Management, Logistics, Business, or related field (Master's preferred). 6+ years of logistics, supply chain, or operations management experience in consumer electronics, automotive, or outdoor products-preferably eMobility or eBike sector. Strong understanding of international freight, customs, and regulatory compliance. Experience managing lithium-ion battery shipments strongly preferred. Proficiency with ERP and logistics software (SAP, NetSuite, or similar) and ability to learn custom-built software. Strong ability in reporting and data analysis with PowerBI, Excel Strong ownership and sense of responsibility to identify pain points and make recommendations on how to improve processes and drive process improvements with collaborative mindset. Excellent communication, negotiation, and analytical skills. Proven ability to manage multiple projects in a fast-paced, growth-oriented environment. In office in Plano, Texas Why Join Us: At Segway, we're shaping the future of urban mobility through intelligent, sustainable eBike solutions. You'll play a key role in scaling operations globally, ensuring that every customer and dealer receives their product efficiently and reliably.

Senior Software Engineer (Azure Databricks, DLT Pipelines, Coding, CD/CI, Data Platform & Data Integration) Contract at Bellevue, WA Must Have Experience: Hands-on experience with Azure Databricks/DLT Pipelines (Delta Live Tables) Good programming skills - C#, Java or Python CI/CD experience Data platform/Data integration experience The Role / Responsibilities The Senior Software Engineer, is a hands-on engineer who works from design through implementation of large-scale systems that is data centric for the MA Platform. This is a thought leadership role in the Data Domain across all of Client's' Analytics, with the expectation that the candidate will demonstrate and propagate best practices and processes in software development. The candidate is expected to drive things on their own with minimal supervision from anyone. • Design, code, test, and develop features to support large-scale data processing pipelines, for our multi-cloud SaaS platform with good quality, maintainability, and end to end ownership. • Define and leverage data models to understand cost drivers, to create concrete action plans that address platform concerns on Data. Qualifications • 5+ years of experience in building and shipping production grade software systems or services, with one or more of the following: Distributed Systems, large-scale data processing, data storage, Information Retrieval and/or Data Mining, Machine Learning fundamentals. • BS/MS/ in Computer Science or equivalent industry experience. • Experience building and operating online services and fault-tolerant distributed systems at internet scale. • Demonstrable experience shipping software, internet scale services using GraphQL/REST API(s) on Microsoft Azure and/or Amazon Web Services(AWS) cloud. • Experience writing code in C++/C#/Java using agile and test-driving development (TDD). • 3+ years in cloud service development - Azure or AWS services. Preferred Qualifications • Excellent verbal and written communications skills (to engage with both technical and non-technical stakeholders at all levels). • Familiarity with Extract Transform Load (ETL) Pipelines, Data Modelling, Data Engineering and past ML experience is a plus. • Experience in Data Bricks and/or Microsoft Fabric will be an added plus. • Hands-on experience using distributed computing platforms like Apache Spark, Apache Flink Apache Kafka or Azure EventHub.

6 month contract to hire Rate: $60-75/hr Salary: $110 - $140k/yr The Senior Network Engineer is responsible for the daily operation and maintenance of LAN & WAN networks, including Cisco and Palo Alto hardware and software maintenance, core services installation, and troubleshooting Satcom Direct Government and services. This role involves designing, installing, and optimizing network infrastructure across multiple locations to enhance efficiency and reduce costs. The engineer also provides support for military and company personnel as needed. Network Architecture & Engineering: · Support the design, implementation, and lifecycle management of enterprise and enclave network systems supporting global and mission-critical operations · Develop and execute strategic roadmaps for next-generation infrastructure, driving modernization, security, and scalability across Company's infrastructure · Implement and operate private, secure networks for worldwide PoPs and specialized military/government environments, ensuring compliance with stringent standards · Deliver high availability, redundancy and scalability across Company's global infrastructure (Amsterdam, Melbourne, Ashburn, Sydney) Planning & Design: · Create and maintain high- and low-level network design documentation and drawings to guide implementation, operations and future growth · Manage large-scale IP Address Management (IPAM) for customers and provider networks · Research and evaluate new technologies, develop test plans and proof of concept solutions that enhance performance and reduce costs · Support technical refreshes, upgrades, and infrastructure modernization initiatives to align with business growth · Manage project budgets and deliver cost-effective solutions while maintaining enterprise grade reliability Procurement & Vendor Management: · Develop Bills of Materials (BOMs) and Request for Quotes (RFQs) for enterprise network hardware, software, services · Administer licensing, vendor agreements and renewals to ensure compliance, availability, and support coverage · Oversee inventory tracking and lifecycle management for network components across the global infrastructure Installation & Configuration: · Support the installation and configuration of network infrastructure, including routers, switches, firewalls and virtual systems across the global infrastructure. · Ensure compliance with cabling standards, optimized rack layouts, and industry best practices for reliability and scalability. · Diagnose and resolve complex hardware and software issues, driving root cause analysis, and corrective action to minimize downtime. Operations & Maintenance: · Oversee global infrastructure, leveraging monitoring systems to detect and remediate issues before they impact customers · Provide 24/7 support for critical network events and emergencies, leading root cause analysis and restoration efforts · Maintain accurate documentation, network diagrams, and performance logs to ensure operational continuity · Conduct after-hours maintenance, risk analysis, and infrastructure upgrades to minimize disruption during peak business hours Security & Compliance: · Implement and maintain network security policies, firewall configurations, and VPN solutions to safeguard enterprise and government environments · Configure and troubleshoot authentication, authorization, and security hardening controls across routers, switches, firewalls, and virtual machines · Ensure adherence to security standards, while continuously monitoring for vulnerabilities and potential threats Financial Strategy: · Reduce CAPEX/OPEX expenditures through consolidation and optimization of network resources · Drive cost savings using vendor discounts, leveraging bulk purchasing, and securing favorable contract terms · Evaluate vendor sales recommendations to avoid unnecessary technology purchases Training & Development: · Pursue ongoing professional development through certifications, advanced training, and vendor partnerships to stay ahead of evolving technologies · Mentor team members through technical training and knowledge-sharing sessions · Support the adoption of new tools and methodologies by translating training and research into practical solutions for enterprise networks Qualifications · Bachelor's Degree in a related field, or equivalent professional experience · 5+ years of hands-on experience with designing, implementing, and supporting enterprise network infrastructure · Cisco CCNP R&S and CCDP certifications or equivalent advanced networking certifications preferred Required Skills, Experience, and Talents · Expertise in Cisco platforms (ISR, Nexus, NCS, ASR) and Palo Alto firewalls · Proficient in LAN/WAN protocols including BGP, MPLS, OSPF, STP, and VXLAN · Familiarity with Linux (Rocky 8/Fedora) and network management and monitoring systems · Strong analytical, troubleshooting, and problem-solving skills with a proven ability to diagnose and resolve complex problems · Skilled in network documentation and design using tools such as Visio, php IPAM, or NetBox; proficient in productivity suites · Ability to rapidly learn and apply new networking technologies, tools, and methodologies in dynamic environments Preferred Skills, Experience, and Talents · Proven capability to manage multiple projects and priorities simultaneously while maintaining attention to detail and meeting deadlines · Excellent verbal and written communication skills · Ability to work both independently and within a team environment

Dice's customer, a technology solutions provider, is currently looking to hire a Product Marketing & Communications Manager for a 6-month contract opportunity. This position offers a flexible hybrid work schedule and can be performed primarily remotely with occasional visits to the office in Irvine, CA on an as-needed basis for events and customer interfacing. Title: Product Marketing & Communications Manager Location: Irvine, CA (Hybrid / Primarily Remote) Overview: The Product Marketing & Communications Manager for Transformation Programs will be part of a growing team that's driving impactful change and transformation through innovative marketing and communication strategies. We are seeking a creative and highly energized Product Marketing/Marketing & Communications Manager who will be focused on driving clarity and engagement on key enterprise transformation initiatives. Qualifications: 7-10+ years in marketing and communications. Experiential marketing and proven project or product management skills in a large corporate environment a must. Must be able to get hands-on and produce content and events as well as manage a team of creatives to do the same. Background in marketing and communications, GTM strategy development, activation campaign planning and execution Excellent interpersonal and communication style, with proven active listening and critical thinking ability Outstanding learning agility, with ability to pick up new concepts in a fast-paced environment Ability to translate and apply product marketing and go-to-market know how into internal business transformation and change activation objectives Tech savvy, with some exposure with large scale digital transformation efforts preferred. Experience in the financial services industry a plus Responsibilities: Marketing & Communications Management Leverage storytelling skills to discover, identify and develop compelling narratives and content to inspire and motivate employees. Draft and edit a wide range of communication materials tailored for internal stakeholders, including articles, executive communications, and digital content. Act as editor-in-chief to source and manage content and events pipeline. Support and enhance content production and approval processes to ensure effective management and timely deployment. Experiential Marketing & Event Design, Planning & Execution: Design, plan and execute a variety of internal events ranging from town halls and symposiums to immersive learning exercises, such as hackathons, katas and dojos. Campaign and Project Management: Lead coordination efforts for internal marketing campaigns and/or delivery projects to support communication strategies. This includes managing timelines, resources, and stakeholder expectations to ensure successful execution. Build relationships with key internal stakeholders to understand pain points, change impacts and needs. Segment employees and stakeholders based on roles, functions and motivation to tailor communications and engagement strategies. Develop customer engagement and enablement GTM strategies and campaign plans. Identify and document moments that matter as part of a customer change journeys. Collaborate with cross-functional teams, to ensure consistency in messaging and alignment of communication strategies with broader organizational objectives. Monitoring and Measuring Progress: Monitor stakeholder sentiment and engagement to identify opportunities and proactively address issues related to internal change initiatives. Facilitate feedback loops and gather insights to inform marketing, communications and engagement strategies. Take a data driven approach to continuously track the progress of the transformation and make necessary adjustments based on feedback and other data. About the Company: A technology solutions provider based in Chicago, IL, which is dedicated to empowering the fintech, healthcare and education industry with cutting-edge technology solutions to optimize costs and cloud infrastructure. As a leading provider of Automation Consultancy, Managed Cloud Services, and Integrations, we bring expertise and innovation to every project. Why this Opportunity? Incumbent team members testify: “Working in this team has been a transformative experience, allowing me to grow both professionally and personally” “I love this team! Respectful environment, supportive leaders. One of the best gigs I've had in years” “What we're doing here isn't just innovative… it's also very, very fun!” This role offers a unique chance to grow your career in a dynamic environment, with potential for contract-to-hire after six months for the right candidate. Our customer values diverse perspectives and experiences. If you have a background in marketing and communications, GTM strategy development, activation campaign planning and execution, we encourage you to apply.

About the Job: As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence. Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary. Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging. Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management. Review financial reports and take appropriate actions to optimize performance. Support the RGM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? 2+ years of restaurant/retail management experience. Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports. Ensure all employees receive proper training and resources. Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant. Lead efforts in individual and team recognition, collaboration and motivation. Identify and recruit exceptional talent, supporting the RGM in the hiring process. Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees. Adhere to corporate policies, procedures and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: Competitive pay Bonus Eligible Paid Time Off Free meal each shift Medical benefits 401k retirement plan with 4% match Career advancement and professional development Tuition reimbursement and scholarship opportunities KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

Business Intelligence Developer who has worked on both front/back end tasks but can lean more towards front end visualization and dashboard creation/support. Build robust data pipelines as well as thoughtful, pixel perfect font end. Payment Platform projects' experience. (wallets and payments)

Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution. We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience. Title: Entry-Level Help Desk Associate Location: 75% remote 25% Pleasanton California Employment Type: Part-time/ Independent Contractor to start with the potential to be full time. Primary Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Document and log all support interactions in the ticketing system. Assist in setting up and maintaining workstations, laptops, and other equipment. Stay updated on company systems, policies and procedures. Position Requirements Bachelor's degree in computer science, IT, or related field is desired but not required Strong knowledge of IT security principles and best practices Excellent verbal and written communication skills Excellent problem-solving skills and attention to detail Ability to troubleshoot common technical problems. Self-learner and ability to work in an agile and cross-functional environment Strong interpersonal skills with the ability to positively work with others. Eagerness to learn and adapt to new technologies How to Apply: *Upload updated Resume * Fill out our Screening Questionnaire Form through the link below: *********************************** PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.

Job Title: IT Services - Client Account Manager Industry: Managed Services Provider ) Salary Range: $108,000 - $112,000 The Client Services Manager focuses on the operational efficiency and technical excellence of service delivery, ensuring it is consistent, reliable, and cost-effective. In addition, this position focuses on helping customers achieve their goals and derive maximum value from a product or service to ensure long-term retention. Responsibilities: · Monitoring and managing day-to-day operations, project teams, and budgets · Build relationships understanding customer goals, and show customers how to use services to meet those goals · Strive to meet the service level agreements in place, and ensure the customer receives the service as promised · Strive to retain customers and expand revenue with each customer · Improve processes based on performance data and customer feedback · Anticipate customer needs and offer strategic guidance before issues arise Requirements: Experience in the following IT services:IT Helpdesk Service · Desktop and End-user Computing Technical Support · Network Monitoring & Management - e.g., SonicWall, Zscaler · M365 Services - Email, Teams, SharePoint, etc. · Server Management - on-premise - e.g., VMWare, and cloud - e.g., AWS and Azure infrastructure · Security Services - e.g., Endpoint Production (via CrowdStrike), End-User Awareness Training (via KnowBe4), MFA (via Duo), SOC/XDR/SEIM/SOAR (e.g., leveraging Arctic Wolk, QRadar, or Sentinel · Business Intelligence Services - e.g., using Power BI · App Development Services - either custom or with low-code platforms such as Kintone and Quickbase · System Integration Services - e.g., using Boomi and other iPaaS/ETL tools. · Ability to produce statements of work · Ability to create client proposals · Excellent oral and written communication skills · Ability to interact well with all levels of management and staff · Ability to be proactive and reactive depending on the situation at hand · Three or more years of experience in this field is required · College degree or equivalent experience is required Who we are Calance is a global IT Services firm specializing in end-to-end solutions for Development, Robotic Process Automation (RPA), Business Intelligence and Data Science, DevOps enablement, Managed Services, Security, Construction Management Software Integration and IT Staffing. Headquartered in Southern California with offices across US and India, our team has made a commitment to excellence for over 20+ years. At Calance, we pride ourselves on building long-lasting relationships - both with clients and with our team. This fosters a culture of trust and a commitment to creating high-quality, customer-oriented IT solutions, which is why we have seen a 90% client retention rate and successful long-term relationships with leading SMB and enterprise partners. With decades of extensive domain knowledge in technology solutions and exceptional customer support, the Calance team shares a passion for helping organizations achieve digital transformation and build streamlined IT infrastructure that supports their continued success. Our customized IT solutions empower organizations to hit their long-term business goals and lead their industry. We believe our long term relationship with employees is one our most valuable assets. At Calance we strive to build a culture where personal and professional growth are as important as customer growth and success. We often refer to Calance as a family - a family committed to sustainably growing businesses, driving client success, and working to ensure everyone in the family achieves their full potential. We offer generous compensation and a benefits package - which, coupled with an exceptional company culture, has resulted in most Calance team members staying with the company for over 7+ years. We also provide H1B work permits and permanent residency sponsorship. der-neutral, inclusive language.] Example: Determine and develop user requirements for systems in production, to ensure maximum usability Qualifications [Some qualifications you may want to include are Skills, Education, Experience, or Certifications.] Example: Excellent verbal and written communication skills

Role A strong background in the data center construction and modularization sector is preferred allowing you to leverage industry expertise to address customer needs, guide technical discussions, and ensure alignment with best practices. The Sales Engineer role partners closely with Account Executives and Customer Success Managers to understand customer goals, deliver tailored demos, and ensure smooth handoffs to implementation while addressing technical and business concerns. The position requires strong communication skills, SaaS pre-sales experience, and the ability to engage enterprise customers through discovery sessions, workshops, and proof-of-concept engagements. About Cumulus Cumulus is a Quality Management System (QMS) that ensures critical construction and maintenance activities are done right the first time, every time. By integrating AI-powered workflows and connected IoT devices, the Cumulus QMS improves the productivity and quality of critical work, such as bolt tightening, welding, and pressure testing. To date, Cumulus has been used to manage over 7,000,0000 work completions across industries such as energy, construction, manufacturing, semiconductors, data centers, transportation, chemicals, renewables, and more. In addition to improving safety and sustainability, our technology also has been proven to reduce costs for quality control and data review by over 60%. Cumulus's transformative technology has been widely recognized in the industry, including the following awards and honors: 2023 BuiltWorlds Americas Summit Demo Day Winner for Cumulus AI 2022 BuiltWorlds Maverick Awards winner for Cumulus CEO Matthew Kleiman 2021 BuiltWorlds Smart Jobsites 50 Leader List 2020 IoT Breakthrough “IoT Startup of the Year” award 2019 CNBC Upstart 100 list Cumulus is headquartered in Newton, Massachusetts, with additional offices in Houston, Texas, and Kuala Lumpur, Malaysia, and serves customers across the globe. Sales Collaboration Partner with Account Executives to understand customer goals, identify solution fit, and accelerate deal closure. Collaborate with Customer Success Managers to support adoption, expansion, and upsell opportunities. Learn each customer's business model, workflows, and pain points to tailor solution positioning. Address customer concerns regarding usability, scalability, and ROI (with support from technical specialists where required). Capture customer requirements and ensure a smooth handoff to Implementation / Professional Services. Respond to RFP's/RFQ's, security questionnaires, and lead response to technical inquiries (architecture, REST API framework and integration, etc.). Product Demonstrations & Value Storytelling Deliver engaging, tailored demos that highlight business outcomes, value, and ease of use. Lead discovery sessions and workshops to align product capabilities with customer challenges. Support proof-of-concept engagements by coordinating resources and ensuring measurable impact. Work cross-functionally with Product, Marketing, and Commercial teams to refine messaging and customer-facing materials. Facilitate internal software review sessions with Product, Commercial and Marketing teams. Requirements 3-5+ years of experience in SaaS pre-sales, solution consulting, customer success, or consultative sales. Strong ability to communicate complex concepts in clear, customer-focused language. Experience engaging with enterprise customers and managing multiple stakeholders. Familiarity with CRM tools (e.g., HubSpot, Salesforce) and presentation/demonstration platforms. Comfort leading customer meetings, workshops, and product demos both virtually and onsite. Willingness to travel up to ~30-40% (domestically and internationally) for short term customer engagements and events. Quick learner with curiosity for SaaS solutions and innovation. Proficiency in CRM tools (e.g., HubSpot) and customer success platforms (e.g. Rocketlane, Zendesk, etc.). Location Hybrid role with preference given to candidates in Houston. Cumulus Houston office is located at 9821 Whithorn Dr, Houston, TX 77095. Benefits: Competitive salaries and sales commissions. Participation in our equity incentive plan. Unlimited paid time off. Commuter benefits for public transportation. Health and dental insurance. Flexible Spending Account. Retirement benefits account.

Hanwha Vision America (HVA), formerly known as Hanwha Techwin, is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports. Hanwha Vision America is seeking a highly experienced Mobile Development Lead Engineer to join our team. This is a full-time, on-site position. In this role, you will be a key leader, responsible for the hands-on design, development, and maintenance of our IoT SaaS-based iOS and Android mobile applications, which are focused on real-time, low-latency video streaming. You will be a technical leader, responsible for driving architectural decisions, ensuring mobile application scalability and security, mentoring other engineers, and tackling our most complex engineering challenges. This role requires collaboration with the company's presence across various global teams (US East, US West, South Korea, India) to align with the Product Management and Product Engineering Processes to deliver a world-class user experience. RESPONSIBILITIES Security Focus Champion and implement mobile development cybersecurity best practices. Analyze results from source control analysis and penetration testing, integrating security into the design lifecycle. Technical Leadership Lead the design and development of native mobile applications, with a primary focus on iOS and an ability to contribute to Android development. Work hands-on to write clean, efficient, and well-documented code for our video streaming applications. Mentor and guide other developers on the team, leading technical design sessions and code reviews. Best Practices & Quality Act as a champion for our secure Software Development Life Cycle (SDLC) process, enforcing high standards for software development, including the use of design patterns, comprehensive design documentation, rigorous unit testing, and thorough code reviews. Collaboration Champion the company's vision and core values through your work while collaborating with our global engineering teams, product managers, project managers, DevOps, QA, and other engineering teams to deliver high-quality features. QUALIFICATIONS Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 10+ years of professional software engineering lead experience in native mobile application development, with a strong emphasis on real-time, low-latency streaming. Extensive experience with video codecs (e.g., H.264, H.265), streaming protocols (e.g., RTSP, WebRTC), and video playback libraries. Extensive, hands-on experience in Agile mobile application development. Extensive experience primarily on the iOS platform development. Complementary Android platform development is preferred. A strong portfolio of native SaaS-based IOT mobile applications that you have designed, built, and commercially released. Deep understanding and practical experience with iOS and Android edge-caching technologies Hands-on experience implementing and working with communication protocols such as HTTPS, MQTT, WebSocket, and WebRTC Mastery of software engineering best practices: design patterns, multithreading, comprehensive design documentation, unit testing frameworks, and code review processes. Proven experience leading the design and development efforts and mentoring of a team of mobile developers. Excellent problem-solving and communication skills.

The Lead Helpdesk Support position provides frontline technical assistance to students, faculty, and staff, ensuring reliable access to campus technology and smooth daily operations. This role requires exceptional customer service, strong technical troubleshooting skills, and the ability to work in a fast-paced academic environment. Key Responsibilities: Assist customers seeking technical assistance via phone, email, or in person Manage and track the installation, modification, and repair of computer hardware and software Maintain technology equipment inventories Review trouble tickets to ensure they are being addresses, updated, and resolved in a timely fashion Create and maintain documentation Assist with technology deployments for new hires and new students Provide accurate information on IT products or services Maintain the catalog of technology services and develop appropriate training aids for users Administer Microsoft 365 environment Assist in troubleshooting computer hardware, software, printing, phone system, network connectivity, and audio-visual issues Occasional after-hours and weekend support, as needed Manage user accounts in Microsoft Active Directory and EntraID Requirements: Proven experience in a technical support role Excellent communication skills IT standard certification. Preference: Experience with Microsoft 365 administration 2-4 years of relevant experience Associate's degree in IT, Computer Science, or relevant field of study

Title: Network Manager Employment Mode: Full-time Work Mode: On-site (5 days a week) What You Will Do Provide senior-level technical leadership and strategic direction for the Network and Voice teams, setting priorities and aligning resources to meet organizational, security, and business continuity objectives. Develop and execute the long-term roadmap for network and voice infrastructure modernization, ensuring alignment with evolving business needs, emerging technologies, and industry security standards. Partner closely with executive leadership and cross-functional teams-including Network Engineering, Desktop Engineering, Cloud Services, Applications, and key business units-to shape technology strategy, architecture decisions, and enterprise initiatives. Oversee the creation and maintenance of process documentation, workflows, and operational best practices; champion knowledge management and continuous process excellence across all teams. Serve as the Senior Operational Lead for all network and voice managed services, ensuring rapid incident response, proactive service management, and adherence to established SLAs. Manage departmental financial operations, including annual budget planning, capital and operational expense tracking, and forecasting for major infrastructure investments. Direct performance monitoring, analytics, and reporting for all network and voice environments; provide executive-ready insights and recommendations to IT leadership. Act as the highest point of escalation for complex technical and operational issues, ensuring timely resolution and effective root-cause analysis. Lead critical problem investigations and cross-departmental initiatives to improve operational efficiency, resiliency, and disaster recovery readiness. Represent the company in strategic vendor management efforts, including contract negotiation, performance reviews, escalation management, and oversight of a multi-vendor ecosystem. Oversee project management and execution for major upgrades, deployments, and network/voice transformation initiatives. Mentor, coach, and develop high-performing network and voice engineering teams; create succession plans and promote continuous professional growth. Requirements Technical: 10+ years of relevant work experience in network and voice solutions Technical experience in network, VoIP, data center, and wireless in an enterprise environment Experience working with, designing, and supporting IP Telephony, Linux, Microsoft Server, VMware virtual environments, specifically datacenter networking Experience with Cloud Services, including AWS, OCI and Azure including VPC's, Transit Gateway, virtual firewall & network appliances, security groups, and connectivity with cloud-based workloads. Experience leading projects developing and/or deploying network infrastructure Experience managing telecom, hardware, and service vendors to meet business objectives and SLAs Experience with routing protocols (BGP, EIGRP) Experience with SD-WAN solutions Experience with migration of on-prem Voice to UCaaS Experience with Layer 7 / Application layer firewalls including Rulesets, ACL's & troubleshooting application workloads on the network. Experience with iSCSI & SAN / Storage. Experience migration from On-Prem Solutions to Cloud platforms Experience with Telecom & Circuit management Excellent troubleshooting skills & problem resolution ITIL certification preferred Ability to work on-call, nights, and weekends as needed for operations & projects. Ability to travel up to 25% as needed for project delivery. Ability to lift up to 50 pounds. Leadership & Administrative Experience negotiating & reviewing SOW's with vendors Experience managing Lev 1 incidents Experience negotiating renewals with vendors. Experience building cost model justification for new technologies & initiatives. Experience running RFP's & overseeing the selection process for new technologies & partners. Experience managing KPI's, Metrics, & SLA's for the team's performance. Education: Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience. An advanced degree is preferred. Industry certifications (Cisco, AWS, Fortinet, ITIL) strongly preferred Skills Exceptional executive communication and leadership skills, with the ability to influence at all levels, including C-suite. Superior documentation, process improvement, and analytics skills. Visionary, resourceful, and strategic thinker able to lead through ambiguity; inspires teams to achieve high performance and innovation.

About the Job: As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence. Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary. Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging. Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management. Review financial reports and take appropriate actions to optimize performance. Support the RGM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? 2+ years of restaurant/retail management experience. Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports. Ensure all employees receive proper training and resources. Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant. Lead efforts in individual and team recognition, collaboration and motivation. Identify and recruit exceptional talent, supporting the RGM in the hiring process. Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees. Adhere to corporate policies, procedures and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: Competitive pay Bonus Eligible Paid Time Off Free meal each shift Medical benefits 401k retirement plan with 4% match Career advancement and professional development Tuition reimbursement and scholarship opportunities KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

(Orlando, FL) Business Challenge The company is in the midst of an AI transformation, creating exciting opportunities for growth. At the same time, they are leading a Salesforce modernization and integrating the systems and data of their recent acquisition. To support these initiatives, they are bringing in a Senior Data Architect/Engineer to establish enterprise standards for application and data architecture, partnering closely with the Solutions Architect and Tech Leads. Role Overview The Senior Data Architect/Engineer leads the design, development, and evolution of enterprise data architecture, while contributing directly to the delivery of robust, scalable solutions. This position blends strategy and hands-on engineering, requiring deep expertise in modern data platforms, pipeline development, and cloud-native architecture. You will: Define architectural standards and best practices. Evaluate and implement new tools. Guide enterprise data initiatives. Partner with data product teams, engineers, and business stakeholders to build platforms supporting analytics, reporting, and AI/ML workloads. Day-to-Day Responsibilities Lead the design and documentation of scalable data frameworks: data lakes, warehouses, streaming architectures, and Azure-native data platforms. Build and optimize secure, high-performing ETL/ELT pipelines, data APIs, and data models. Develop solutions that support analytics, advanced reporting, and AI/ML use cases. Recommend and standardize modern data tools, frameworks, and architectural practices. Mentor and guide team members, collaborating across business, IT, and architecture groups. Partner with governance teams to ensure data quality, lineage, security, and stewardship. Desired Skills & Experience 10+ years of progressive experience in Data Engineering and Architecture. Strong leadership experience, including mentoring small distributed teams (currently 4 people: 2 onshore, 2 offshore; team growing to 6). Deep knowledge of Azure ecosystem (Data Lake, Synapse, SQL DB, Data Factory, Databricks). Proven expertise with ETL pipelines (including 3rd-party/vendor integrations). Strong SQL and data modeling skills; familiarity with star/snowflake schemas and other approaches. Hands-on experience creating Data APIs. Solid understanding of metadata management, governance, security, and data lineage. Programming experience with SQL, Python, Spark. Familiarity with containerized compute/orchestration frameworks (Docker, Kubernetes) is a plus. Experience with Salesforce data models, MDM tools, and streaming platforms (Kafka, Event Hub) is preferred. Excellent problem-solving, communication, and leadership skills. Education: Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred). Azure certifications in Data Engineering or Solution Architecture strongly preferred. Essential Duties & Time Allocation Data Architecture Leadership - Define enterprise-wide strategies and frameworks (35%) Engineering & Delivery - Build and optimize ETL/ELT pipelines, APIs, and models (30%) Tooling & Standards - Evaluate new tools and support adoption of modern practices (15%) Mentorship & Collaboration - Mentor engineers and align stakeholders (10%) Governance & Quality - Embed stewardship, lineage, and security into architecture (10%)

Hanwha Vision America, an affiliate of the Fortune Global 500 Hanwha Group, is a global leader in advanced network video surveillance and access control solutions. We deliver end-to-end security products-including access control systems, IP cameras, storage, and video management software-serving critical sectors such as retail, transportation, education, healthcare, finance, and critical infrastructure. We are seeking a Senior C++ application developer to join our team, dedicated to pioneering the next generation of building access control solutions. You will be instrumental in developing high-performance, secure, and reliable firmware across our entire product line. Key Responsibilities You will act as a key technical leader, driving the strategic design and full-lifecycle delivery of the end-to-end solution, focusing on high-quality firmware application. Architect High-Performance Systems: Design and lead the implementation of scalable, C++ applications that maximize efficiency, reliability, and speed across multi-layered systems. Secure software Development: Design, implement, and maintain the secure software foundation for our products, ensuring robust integration with SDKs, storage systems, and cloud services. Vulnerability Analysis & Mitigation: Proactively analyze firmware and system architecture for potential security vulnerabilities and design robust, scalable countermeasures, driving a security-first development mindset. End-to-End Product Engineering: Drive the development, integration, and deployment of firmware across multiple hardware platforms, ensuring high quality and performance from prototype to mass production. Testing, Automation & CI/CD: Develop and maintain comprehensive unit, integration, and performance tests. Significantly contribute to the build and production test infrastructure, owning key components of the CI/CD pipeline. Code Quality & Architectural Refactoring: Conduct rigorous code reviews, champion best practices for maintainability, and proactively lead the refactoring of existing codebase components to ensure future feature readiness and technological longevity. Required Qualifications Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, or a closely related technical field. Experience: A minimum of 8+ years of progressive professional experience as a C++ application developer, or in a similar leadership role. Proficiency: Expert-level proficiency C++ is mandatory. Core Expertise & Technical Skills Category Key Technologies & Areas of Expertise Networking MQTT/HTTPS Embedded Stack Linux, Yocto, C++ Toolchains & Infra Cross-Platform Compilation (Toolchain), CMake/Make, Debuggers (GDB). Achievements & Leadership Deployment Scale: Proven track record of developing and successfully deploying firmware to mass-market devices. Automation: Direct experience building and optimizing a sophisticated firmware CI/CD pipeline for continuous integration and automated testing. Troubleshooting Mastery: Proven ability to troubleshoot and diagnose complex, intermittent issues end-to-end across hardware, firmware, and network layers.

You are the face and front line of ICT. You will take ownership of customer issues (Level I) reported through the ICT Service Desk and see problems through to resolution. Your goals there are to: You will have to be in the Atlanta office 3 to 4 days a week. Prioritize and respond to urgent issues while tracking and resolving tickets in a timely manner Work daily with tools such as Google Workspace, the Atlassian stack (Jira & Confluence), Slack, Entra/Azure, and MDM solutions like Jamf and Endpoint (Intune) Support in-office users by troubleshooting and resolving Meraki-based network issues Keep the ticket queue up to date Effectively manage one-to-one user interactions To help achieve that, you'll research, diagnose, troubleshoot, collaborate with colleagues and identify solutions for all raised issues. You'll follow standard procedures for proper explanation, escalation and communication of unresolved issues to the appropriate internal teams and issue stakeholders. You'll work closely with HR to support the hugely successful onboarding process as well as off-boarding. You'll manage and track ICT inventory, most importantly making sure we know exactly what is available. You'll be involved in the purchasing lifecycle of equipment to add new stock to the inventory. You're encouraged to bring new and wild ideas to the table when it comes to improving all things ICT. Minimum of 3 years of experience in a similar role • Evidence of tech support level of technical knowledge and troubleshooting ability • A professional recognition in a relevant discipline, and/or industry-recognized certifications (e.g. CompTIA A+), and/or equivalent experience are a plus • You have a basic understanding of TCP/IP networking, proxies, SSL, LDAP • Fluent English language, written and spoken • Excellent Communication skills • Basic knowledge of Apple operating systems including mobile devices • Basic knowledge of MacOS laptop troubleshooting, printers, IP phones and meeting room equipment Most importantly, you'll have fun working at Backbase!