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System technician skills for your resume and career

Updated January 8, 2025
6 min read
Quoted expert
Joshua Davis Ph.D.
System technician example skills
Below we've compiled a list of the most critical system technician skills. We ranked the top skills for system technicians based on the percentage of resumes they appeared on. For example, 10.2% of system technician resumes contained customer service as a skill. Continue reading to find out what skills a system technician needs to be successful in the workplace.

15 system technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how system technicians use customer service:
  • Established first regular Engineering/Sales/Customer Service, inter-departmental communications.
  • Provide on and off site technical/customer service as required and coordinate technical assistance between external sources and customer reps/end-users as needed.

2. Hand Tools

Here's how system technicians use hand tools:
  • Removed/installed line-replaceable units and circuit card assemblies using hand tools and soldering devices in compliance with technical data.
  • Execute test procedures using various test equipment, measuring devices, and specialized hand tools for maintaining service and network reliability.

3. Preventative Maintenance

Here's how system technicians use preventative maintenance:
  • Performed preventative maintenance & periodic performance testing to ensure quality standards, operational readiness & 100% user satisfaction.
  • Ensured preventative maintenance inspections, field maintenance, and equipment documentation is accomplished to sustain operational readiness.

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how system technicians use technical support:
  • Provide and perform critical technical support to the Mobile Communications Platform for scheduled and short notice Presidential movements.
  • Provide technical support related to features, functionality, compatibility, required hardware and performance data.

5. Control Systems

Here's how system technicians use control systems:
  • Maintained computer control systems and performed computer diagnostics as well as programmed robotic functions per engineering directives for daily tasks.
  • Install avionics and automatic flight control systems on newly purchased private and corporate aircraft to customer specifications.

6. Security Systems

A security system refers to any device that can perform security operations such as surveillance, access control, alarm, or intrusion control in a facility or area through a system of components and multifunctional devices designed to protect people and the property against a variety of hazards including crime, arson, accidents, espionage, sabotage, subversion, and attack. A security system also detects several other threats, including smoke, carbon monoxide poisoning, and water damage.

Here's how system technicians use security systems:
  • Provided technical guidance and training to client personnel in establishing operational policies and maintenance of various data and security systems equipment.
  • Traveled to local businesses and installed security systems including cameras, digital video recorders, and alarm systems.

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7. OSHA

Here's how system technicians use osha:
  • Conducted random safety inspections according to OSHA guidelines
  • Monitored 12 companies on a Forward Operation Base ensuring they were in compliance with all OSHA, EPA and Safety regulations.

8. Test Equipment

Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.

Here's how system technicians use test equipment:
  • Performed Automatic Test Station calibrations using test adapters and fixtures with Precision Measurement Equipment Laboratory (PMEL) test equipment.
  • Installed, maintained and repaired all types of telecommunications access facilities including cable and auxiliary equipment utilizing various test equipment.

9. Ladders

Here's how system technicians use ladders:
  • Perform work with the use of hand and power tools at ground level and aloft on ladders.
  • Use ladders and power tools to make sure sensors were working correctly.

10. HVAC

Here's how system technicians use hvac:
  • Operated industrial-sized air conditioners and high-powered diesel generators to provide necessary HVAC and electrical power to the mobile ground system.
  • Managed projects related to HVAC, electrical upgrades and functionality procedures within Data Centers.

11. PC

Here's how system technicians use pc:
  • Provided second-level PC and peripheral desktop support for approximately 1000 end-users with the efficiency in fulfilling service level agreements.
  • Position requires advanced knowledge of PC configuration and repair, comprehensive understanding client side PC network connectivity.

12. Switches

Here's how system technicians use switches:
  • Maintained software inventory for commercial telephony infrastructure for all voice switches
  • Maintained software currency with commercial telephony infrastructure for all switches.

13. CCTV

Here's how system technicians use cctv:
  • Collaborated in organizing and operating audio and video setup and CCTV broadcast for corporate events and exhibitions.
  • Install and configure security products (Access Control, CCTV, Fire, Burglar Alarm and Intercoms).

14. Electrical Systems

Here's how system technicians use electrical systems:
  • Performed comprehensive electrical operations related to inspection, testing, repair and installation of electronic and electrical systems.
  • Install, remove, inspect components, and ancillary equipment of installed Aircraft Communications/Navigation/Electrical Systems.

15. RF

Here's how system technicians use rf:
  • Maintained RF trunk amplifiers (Mini-Bridger and Line Extender) and light converting equipment (Aurora & Harmonics Nodes).
  • Perform maintenance on conventional RF communications systems in HF, VHF and UHF bands as well as all SATCOM systems.
top-skills

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What type of skills will young system technicians need?

Joshua Davis Ph.D.Joshua Davis Ph.D. LinkedIn profile

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.
Do you want to know more?
Read more about what experts have to say about system technician

List of system technician skills to add to your resume

System technician skills

The most important skills for a system technician resume and required skills for a system technician to have include:

  • Customer Service
  • Hand Tools
  • Preventative Maintenance
  • Technical Support
  • Control Systems
  • Security Systems
  • OSHA
  • Test Equipment
  • Ladders
  • HVAC
  • PC
  • Switches
  • CCTV
  • Electrical Systems
  • RF
  • Fiber Optic
  • Computer System
  • Desktop
  • PLC
  • LAN
  • Routine Maintenance
  • Corrective Action
  • Corrective Maintenance
  • Communications Systems
  • Technical Assistance
  • Alarm Systems
  • Broadband
  • Transmitters
  • Electronic Equipment
  • Linux
  • SQL
  • Electrical Components
  • Service Calls
  • System Troubleshooting
  • DOD
  • OS
  • Ethernet
  • VoIP
  • FCC
  • Perform Routine Maintenance
  • Technical Data
  • Support Equipment
  • TCP/IP
  • PBX
  • User Accounts
  • Troubleshooting Support
  • Structured Cabling
  • Mac
  • Windows Server

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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