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Systems application specialist skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

Guido Lang Ph.D.,

Guido Lang Ph.D.

Below we've compiled a list of the most critical systems application specialist skills. We ranked the top skills for systems application specialists based on the percentage of resumes they appeared on. For example, 13.9% of systems application specialist resumes contained technical support as a skill. Continue reading to find out what skills a systems application specialist needs to be successful in the workplace.

15 systems application specialist skills for your resume and career

1. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how systems application specialists use technical support:

Provided technical support through Interactive Video Services for videoconferencing meetings between on and off campus entities.
Developed effective relationships and maintained high customer service through outstanding communication and technical support.

2. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how systems application specialists use troubleshoot:

Demonstrated ability to troubleshoot complex problems and manage the needs of customers Security Systems Administrator.
Document solutions for future use by the entire team Troubleshoot technical/procedural issues using established knowledge database and personal skills/experience.

3. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how systems application specialists use java:

Create Java desktop applications for recruitment department.
Project Leader for EDI projects using Java and Visualage for Java.

4. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how systems application specialists use epic:

Installed Epic (Cantu & Haiku) and Cisco Apps on mobile devices (iPhones and iPads).
Supported upgrades and implementations of systems used throughout the health system, including Epic , Cerner , and Eclipsys .

5. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how systems application specialists use unix:

Performed SCO UNIX System V kernel tuning as needed * Escalated complex issues to developers as determined by operations manual
Maintained existing UNIX scripts or developed new ones to support Retirement System's batch cycles.

6. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how systems application specialists use linux:

Created scripts in Linux for quickly accessing customer systems I am responsible for.
Implemented Linux diagnostic routines using Expert systems.

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7. Problem Resolution

A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

Here's how systems application specialists use problem resolution:

Performed document change control for online problem resolution and software/firmware updates.
Provided thorough support and problem resolution for customers

8. User Training

Here's how systems application specialists use user training:

Tested new areas of the system, scheduled user training and coordinated the implementation schedule with IT.
Responded to system user requests for resolving problems, user training, and general system assistance.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how systems application specialists use customer service:

Received many accommodations from customers and peers for strong attention to detail, exemplary customer service and team-player attitude.
Provided end user support to students, faculty, professors, & department coordinators using exceptional customer service skills.

10. EMR

Here's how systems application specialists use emr:

Deployed NextGen EMR to new practices when on boarded with Adventist Health Partners.
Provided build modifications and tier-2 support for clinicians and staff in hospitals health system utilizing Cerner Millennium EMR.

11. Harvest

Here's how systems application specialists use harvest:

Set up numerous development projects and subprojects in the Harvest packaging & configuration management tool.

12. User Support

Here's how systems application specialists use user support:

Provided day-to-day end user support to 150+ users, installing, configuring, and repairing workstations as needed.
Provide user support through classroom training as well as a "help desk" and information center.

13. JavaScript

Here's how systems application specialists use javascript:

Create and design form templates using Adobe Cloud and incorporating the use of JavaScript's
Managed inbound and outbound feeds containing client product information and finished/outbound video products, including JavaScript delivery of products.

14. Business Processes

Here's how systems application specialists use business processes:

Conducted business gathering requirements and documented business processes and trained end-users on the advantages, benefits and features of Microsoft AX.
Plan existing business processes in order to define current business activities.

15. System Upgrades

System upgrading refers to adding and updating new and old application software of a particular operating system to make the performance functional and better.

Here's how systems application specialists use system upgrades:

Install Hewlett-Packard operating system upgrades.
Implement system upgrades as well as CMS regulations.

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What skills help Systems Application Specialists find jobs?

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What skills stand out on systems application specialist resumes?

Guido Lang Ph.D.

Associate Professor of Computer Information Systems, Quinnipiac University

- Systems analysis and design
- Business/process/data modeling
- IT project management
- Change management

What soft skills should all systems application specialists possess?

Guido Lang Ph.D.

Associate Professor of Computer Information Systems, Quinnipiac University

- Analytical skills
- Communication skills
- Attention to detail
- Creativity

What hard/technical skills are most important for systems application specialists?

Guido Lang Ph.D.

Associate Professor of Computer Information Systems, Quinnipiac University

- Python
- SQL
- Excel

What systems application specialist skills would you recommend for someone trying to advance their career?

Jason Nichols PhD

Clinical Professor and Undergraduate Assistant Chair, Website

Businesses need people to manage and secure their infrastructure, they need people that deeply and richly understand the mechanics of the systems that support them in their work, and they need people equipped to identify how to leverage these systems in transformative ways in order to create meaningful and sustainable value. All of this is underpinned by a rich understanding of the business, how it operates, and how its strategic objectives are intrinsically tied to the technology upon which it runs. Sharpen your skills in cloud computing and AI-relevant cloud services and platforms, in machine learning and AI, and in systems analysis and design. Explore design patterns relevant to the architecture of business technology systems and solutions. Become an expert at orchestrating technology and infrastructure to suit a given business need, objective, or strategy. These skills are timeless.

What type of skills will young systems application specialists need?

Les Atlas

Professor, University of Washington

With an expected increase in mobility, companies will have a larger pool of employees to search over and interview. Potentially orders of magnitude more. Searches for employees need not be regional. Thus, if a specific specialization is needed, the pool of applicants, which will likely come from a search over a large region, state-wide or larger, or even international.
Thus specializations will become more important, both in terms of depth and fit to the needs of an employer. Advanced graduate degrees will become more necessary. It seems very likely that filed which help understand data for epidemiology and disease forecasting and geographical hotspots will continue to be especially pertinent.

What technical skills for a systems application specialist stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of systems application specialist skills to add to your resume

The most important skills for a systems application specialist resume and required skills for a systems application specialist to have include:

Technical Support
Troubleshoot
Java
Epic
Unix
Linux
Problem Resolution
User Training
Customer Service
EMR
Harvest
User Support
JavaScript
Business Processes
System Upgrades
Ongoing Maintenance

Remedy
Data Integrity
Debugging
AIX
Customer Support
Remote Support
SQL Server
Avaya
HIPAA
Windows Server
Management System
Technical Troubleshooting
Post Sales
Disaster Recovery
VoIP
System Documentation

User Acceptance
PBX
CMS
PC
IP
SharePoint
Mainframe
PeopleSoft
Level Support
DB2
UAT
HL7
Desk Support
POS
SME

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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