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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $42,937 | $20.64 |
| 2 | New York, NY | $42,762 | $20.56 |
| 3 | Owings Mills, MD | $35,741 | $17.18 |
| 4 | Colorado Springs, CO | $34,350 | $16.51 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $114,846 | $55 | - |
| 2 | Service Desk Associate | $106,081 | $51 | - |
| 3 | Customer Service Professional | $65,918 | $32 | - |
| 4 | Product Service Associate | $64,332 | $31 | - |
| 5 | Service Consultant | $57,572 | $28 | - |
| 6 | Civilian Service Employee | $57,421 | $28 | - |
| 7 | Service Officer | $54,352 | $26 | - |
| 8 | Service Advisor | $54,048 | $26 | - |
| 9 | Facility Service Associate | $52,586 | $25 | - |
| 10 | Customer Service Desk | $50,044 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Citi | $89,432 | $43 | 11 |
| 2 | GAMCO Investors | $78,563 | $38 | - |
| 3 | Morgan Stanley | $77,407 | $37 | 164 |
| 4 | Putnam Investments | $77,092 | $37 | - |
| 5 | Merchants Fleet | $60,637 | $29 | - |
| 6 | Fidelity Investments | $54,519 | $26 | 51 |
| 7 | Ing Security Life Of Denver | $49,926 | $24 | - |
| 8 | American Century Investments | $46,366 | $22 | 1 |
| 9 | Diversified Investment Advisors | $46,151 | $22 | - |
| 10 | Piper Jaffray | $43,471 | $21 | - |
| 11 | Prudential Retirement Insurance And Annuity Co | $42,121 | $20 | - |
| 12 | Icma-rc | $40,346 | $19 | - |
| 13 | MFS Investment Management | $38,326 | $18 | 1 |
| 14 | ING Financial Holdings Corporation | $38,064 | $18 | - |
| 15 | The Vanguard Group | $36,966 | $18 | 6 |
| 16 | Charles Schwab | $36,728 | $18 | 63 |
| 17 | Legg Mason | $36,641 | $18 | - |
| 18 | Arnold Motor Supply | $34,812 | $17 | - |
| 19 | OneAmerica | $34,542 | $17 | - |
| 20 | Primerica | $31,879 | $15 | 11 |