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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Davenport, IA | $34,879 | $16.77 |
| 2 | Durham, NC | $33,717 | $16.21 |
| 3 | Evansville, IN | $33,181 | $15.95 |
| 4 | Austin, TX | $32,666 | $15.70 |
| 5 | Augusta, GA | $31,142 | $14.97 |
| 6 | Hollywood, FL | $29,415 | $14.14 |
| 7 | Charleston, SC | $25,701 | $12.36 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Account Services Coordinator | $50,192 | $24 | - |
| 2 | Customer Support Analyst | $48,496 | $23 | - |
| 3 | Customer Care Coordinator | $48,076 | $23 | - |
| 4 | Customer Service Analyst | $42,748 | $21 | - |
| 5 | Customer Liaison | $42,197 | $20 | - |
| 6 | Customer Relations Representative | $42,079 | $20 | - |
| 7 | Client Support Representative | $41,735 | $20 | - |
| 8 | Senior Customer Support Representative | $40,286 | $19 | - |
| 9 | Customer Support Specialist | $39,701 | $19 | - |
| 10 | Fulfillment Coordinator | $39,387 | $19 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Intuit | $45,734 | $22 | 9 |
| 2 | Drake Software | $35,797 | $17 | - |
| 3 | CallTech Communications | $35,603 | $17 | - |
| 4 | CRMSuite | $35,535 | $17 | - |
| 5 | Frazer DMS | $35,481 | $17 | - |
| 6 | Vizio | $35,369 | $17 | - |
| 7 | J-Curve Technologies | $34,688 | $17 | - |
| 8 | Sento | $34,538 | $17 | - |
| 9 | SkyGolf | $34,343 | $17 | - |
| 10 | Universal Electronics | $33,768 | $16 | - |
| 11 | Mercury Network | $33,283 | $16 | - |
| 12 | CCBill | $33,249 | $16 | - |
| 13 | Securus Technologies | $33,051 | $16 | - |
| 14 | SimpliSafe | $32,590 | $16 | - |
| 15 | Buckeye Broadband | $32,384 | $16 | - |
| 16 | Microdyne Outsourcing | $32,156 | $15 | - |
| 17 | Conduent | $31,382 | $15 | 100 |
| 18 | Bulk TV & Internet | $30,907 | $15 | - |
| 19 | NCO Customer Management, Inc. | $30,488 | $15 | - |
| 20 | Microdyne Corporation | $30,156 | $15 | - |