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Technical delivery manager skills for your resume and career
15 technical delivery manager skills for your resume and career
1. Project Management
- Project Management: Responsible for all Legacy data migration including server configuration, capacity planning and application integration.
- Performed Project Management of migrations of outsourced customers onto infrastructure network so that they could be proactively supported.
2. Technical Delivery
- Performed as an individual contributor, technical delivery manager and resource manager in a number of engineering and information technology roles.
- Program and project level monitoring including various levels of reporting from technical delivery level to Senior Executive Management.
3. Customer Satisfaction
- Composed and maintained Patient Records- Handled sales calls, and insured customer satisfaction- Educated Patient on their equipment
- Directed service delivery transformation activities and employee education while maintaining ongoing operations and high customer satisfaction.
4. Infrastructure
Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.
- Worked under governance program for an infrastructure tools Consolidation/optimization project evaluating and auditing 300 tools in CMDB, identified within infrastructure.
- Matched infrastructure to business applications, developed and managed customer/business relations, and assumed overall responsibility for the projects.
5. ETL
- Reviewed mapping Specs for Data extraction and coordinated with ETL team for data loads.
- Implemented claims data warehouse using Business Objects ETL and BI tools.
6. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Managed technical projects for system enhancements on Mortgage Collections System with JAVA front-end and a DB2 database back-end.
- Created Java components that utilized Oracle AQ Queuing software for asynchronous communication between the illustration application and third party applications.
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Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.
- Key contributor in PMO transformation from Hybrid-Waterfall to Agile-DevOps methodology and Scrum practices.
- Worked in multiple roles as Developer, TDM, application manager, project manager, product owner and scrum master.
8. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Use Perl and UNIX scripting to automate load management Test on Linux platform.
- Key Accomplishments: Served as lead for 12K+ systems (UNIX and Linux) deployment in HP Next Generation Datacenters.
9. Technical Solutions
- Pursued and secured new business by developing and proposing business and technical solutions to prospective clients.
- Led Technology and Engineering team responsible for developing technical solutions aligned to customer business requirements.
10. TDM
- Work with other TDM s from CAV, Mobile and Release management teams to develop project plan.
- Assigned to Consumer Deposits / Debit Technology TDM team.
11. ITIL
- Administer ITIL Service Delivery Model and Agile development processes to improve organizational efficiency.
- Collaborated with existing and potential clients to develop innovative ITIL solutions.
12. Pre Sales
- Support Pre Sales activities by providing subject matter experts, to assist in understanding customer needs.
- Work with solution architect and sales director on pre sales activities.
13. ERP
Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.
- Initiated offshore delivery of ERP configuration services into ERP operational execution.
- Directed ERP system upgrades, patches, and conversions to keep business systems current, minimize down time and enhance functionality.
14. Direct Reports
- Manage 12 on-site direct reports and coordinate use and management of remote resources as needed to support the customer organization.
- Performed coaching and mentoring; of direct reports.
15. Prototyping
- Completed Designing, System analyzing, gap-analysis and prototyping for the reporting solutions.
- Contributed to user research through rapid prototyping in AngularJS.
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What skills help Technical Delivery Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What technical delivery manager skills would you recommend for someone trying to advance their career?
Matthew Liotine Ph.D.
Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago
What type of skills will young technical delivery managers need?
Peter Dordal Ph.D.
Director for Information Technology, Loyola University Chicago
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
What soft skills should all technical delivery managers possess?
Todd Terry
Department Chair, Management, Davenport University
Graduates should have good critical thinking skills. They will need to be adaptive and able to analyze data to make good informed decisions.
In today's work environment, working on teams is a regular function. Therefore, employers are looking for the candidate who can professionally interact with other team members, have a positive attitude and a good work ethic.
List of technical delivery manager skills to add to your resume
The most important skills for a technical delivery manager resume and required skills for a technical delivery manager to have include:
- Project Management
- Technical Delivery
- Customer Satisfaction
- Infrastructure
- ETL
- Java
- Scrum
- Linux
- Technical Solutions
- TDM
- ITIL
- Pre Sales
- ERP
- Direct Reports
- Prototyping
- Application Development
- Workgroup
- Resource Planning
- Service Delivery
- SDLC
- Shared Services
- Azure
- Risk Management
- Project Scope
- Agile Project Management
- Data Warehouse
- SharePoint
- Party Vendors
- Client Facing
- Status Reports
- QA
- Resource Allocation
- Business Analysts
- Windows
- Business Objectives
- CRM
- HR
- SQL Server
- Process Improvement
- Visio
- BI
- PMO
- Vendor Management
- SOX
- Medicaid
- SLA
- ISO
Updated January 8, 2025
