Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Technical service advisor certifications allow job seekers to demonstrate their competency as an technical service advisor to employers. However, not all technical service advisor certifications provide the same value for job seekers.
The best certifications for a technical service advisor are Automotive Sales Professional, Associate Service Executive (ASE), and Commercial Driver License (CDL).
Below is a list of the best technical service advisor certifications. Obtaining an technical service advisor certification will give you a leg up when you apply for jobs and increase your potential salary.
| Rank | Technical service advisor certification | Organization |
|---|---|---|
| 1 | Automotive Sales Professional | NADA |
| 2 | Associate Service Executive (ASE) | NASM |
| 3 | Commercial Driver License (CDL) | FMCSA |
| 4 | Certified Service Manager | PSA |
This is a tremendous opportunity for everyone who has an interest in automotive sales to become a knowledgeable, ethical and customer-focused trained individual and enjoy great career success.
The Federal Motor Carrier Safety Administration (FMCSA) is the agency of the U.S. Department of Transportation that is responsible for establishing standards for Commercial Motor Vehicle (CMV) operators, including the Commercial Driver's License (CDL). The minimum national CDL testing standards and licensing requirements established by FMCSA are administered by state driver licensing agencies when they issue a CDL. You are required to obtain and hold a CDL if you drive interstate, intrastate (within a state), or for foreign commerce and drive a vehicle that meets any of the classifications of a CDL. States develop their own tests which must meet the minimum federal standards, but which also may have standards unique to the state. To get a CDL, first you must get a commercial learner's permit. States can only issue learner's permits and CDLs to drivers after they pass knowledge exams and skills tests. You have to pass the CDL knowledge and skills tests for the class of license and type of endorsement required to operate the type of commercial vehicle you plan to drive. And, you have to take the skills test in a vehicle of the same type as the vehicle you plan to operate. For a quick reference of CDL Classes, see the CDL License Matrix.
The best technical service advisor certification is Automotive Sales Professional. The Automotive Sales Professional is awarded by the National Automobile Dealers Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this technical service advisor certification:
The most common combination of technical service advisor certifications include: Automotive Sales Professional, Associate Service Executive (ASE), and Commercial Driver License (CDL).
1. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
2. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
3. SAP Customer Service (CS/SM) - Service Management module
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
4. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
5. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
6. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
7. Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service...
8. Customer Service
How to Approach New Customers and Maintain Existing Ones...
9. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
10. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
11. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
12. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
13. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
14. Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business...
15. Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...
16. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
17. Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...
18. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...
19. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...
20. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...