Technical system analyst job description

Visa's Corporate IT organization is hiring a Technology expert responsible for Operations, solution & delivery in HR Technology. As a Systems Analyst, you will be part of our People Technology team to help deliver world class software for our business partners. You will report to the Senior manager in our Corporate IT organization.

Imagine yourself as part of the team of individuals that are creating Visa's digital future for how employees, organizational and People leaders get work done. Workday is at the center of everything we do. While you will help administer other SaaS applications, we want to utilize all the synergy Workday brings to our core human capital management practices. We do not take orders, rather, we build deep partnerships with our People Business Partners and champion proactive new ways Technology can advance our employees' development. We prioritize delightful user experiences, and we thrive on solving our businesses problems.

We need you to leverage your years of technical experience and your hands-on Workday configuration experience to design, build and deliver Technology solutions with successful outcomes. You will partner closely with our People team to understand business problems and promote strategic and tactical solutions. You will design, configure, test and deploy new Workday / SaaS application features with precision and transparency and administer business processes in our Global Workday tenant like goal setting, talent reviews and performance reviews. Because Technology is at the heart of what we do, you will be flexible to learn, implement and support new technical solutions.

Come join our team and help build the strategy and roadmap for the future of People Technology at Visa!
Essential Functions:

Strong technical communication skills along with effective collaboration skills

Strong program and project management skills. Ability to multitask and handle multiple projects and priorities simultaneously

Exceptional problem solving and time management skills and highly detail oriented

Superior stakeholder management, Interacts frequently with internal and external management and senior level customer representatives

Ability to lead effective meetings and briefings for internal and external representatives. Must often coordinate efforts between functional areas or members of an extended project team

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Role Summary/Purpose:
The IT Developer will be responsible for development and support of Web based digital applications and delivering high-quality solutions. The ideal candidate should be able to deliver high quality, responsive web applications leveraging cutting edge web technologies and web content management Tools.

Essential Responsibilities:
Build new web solutions/platforms and enhancements, working closely with requirements analysts, testers, and the customer in an agile development practice Develop functional and technical specifications from business requirements Help create project estimates and plans. Represent engineering team in project meetings and solution discussions Ensure application quality and adherence to performance requirements Responsible for documentation, code reuse, re-factoring and design patterns standards compliance Ensure high standards of availability, scalability, and extensibility of internally developed applications Work closely with an experienced staff comprising both Synchrony resources and/or 3rd party contractors Communicate the status of technical stacks and initiatives to stakeholders and leadership Keep abreast of emerging technologies while maintaining proficiency in existing technologies

Qualifications/Requirements:
Bachelor's degree in Computer Science/Engineering or related field,Minimum 2+ years of experience in Information TechnologyMinimum 2+ years of experience in full stack development using JEE Stack and Web technologies Experience developing web applications using HTML 5, JavaScript ,CSS, JSON/XML and web content management ToolsExperience with RESTful web services Willing to work flexible shift timings to be able to respond to emergencies Superior oral and written communication, analytical, and problem-solving skills For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.Inform your Manager or HRM before applying for any role on Workday.Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.Existing Level 5,6 & 7 are eligible to apply, will be considered for Level 8 if selected

Desired Characteristics:
Strong working knowledge of the Financial Industry and Consumer LendingExperience in designing and developing applications using microservices architecture and cloud based technologies Experience with Oracle Web Center Sites is a big plus Experience on cloud platform, preferably on Pivotal Cloud Foundary with 1+ year of hands-on experience in developing micro-services.Experience in Agile application development methodology Ability to achieve results in a cross-functional matrix organization involving multiple technologies, personnel and processes Strong attention to detail and organizational skills Training and/or Certification in web based technologies Good oral and written communication Proven analytical, and problem-solving skills

Grade/Level: 08

Job Family Group:
Information Technology

1. Technical degree in IS or related experience / certifications.
2. Min 4 years of experience working as an IT Analyst in a financial institution with at least 2 years of advanced IT troubleshooting including server technologies and operating systems.
3. Extensive knowledge of server hardware, server operating systems, VMware, tape storage systems and software, networking technologies and concepts, Microsoft Active Directory. Basic understanding of bank technology processes and procedures, NAS / SAN devices, and database technologies such as Microsoft SQL.
4. Knowledge of information systems security operations, techniques, and best practices.
5. Excellent interpersonal, verbal, written and telephone skills.
6. Expert level of knowledge of software applications and the ability to learn new software through use and documentation.

Position Success Factors:

1. Adaptability - Ability to adapt to change in the workplace.
2. Analytical Skills - Ability to use thinking and reasoning to solve a problem.
3. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
4. Project Management - Ability to organize and direct a project to completion.
5. Organized - Possessing the trait of being organized or following a systematic method of performing a task.
6. Ability to understand complex technical issues and articulate those principles in the most basic terminology.
7. Ability to both work in a team and self-directed.
8. Demonstrated ability to work under tight time pressure and respond to unplanned system outages.
9. An acute understanding and working knowledge of successful business practices and current Information Technology.
10. Continuous learner who seeks to broaden IT and business knowledge.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Benefits:

What We Offer

A great place to work! At Bank of Ann Arbor, we help our clients succeed financially. We serve our clients with a purpose and a passion, and our talented team delivers uncompromised value with every interaction.

We inspire fresh ideas, bold creativity, and outside-the-box ingenuity by asking, “How can we do banking differently?” We celebrate individual achievement and excellence with proud recognition and upward opportunity.

We work together in a spirit of “together we can” teamwork, mutual respect, and a unified effort to reach common goals. We work hard but we are fortunate to do it in an atmosphere that’s upbeat and fun. We live our passionate community commitment to strengthen, educate, and elevate the prosperity of the communities we’re proud to call home. Our culture has also been positively influenced by our nationally recognized wellness program. Crain's Detroit Business magazine included Bank of Ann Arbor on its list of Healthiest Employers in Southeast Michigan.

If you like to work with passion and purpose, collaborate, elevate, and celebrate, Bank of Ann Arbor is the place for you. We don’t call ourselves the World’s Best Bankers for nothing. We are the leaders and best at what we do.

Bank of Ann Arbor is one of the nation’s best financial institutions, serving the South East Michigan area for over 25 years.

Comprehensive benefits package to include Medical & Prescription, Dental, Vision, Competitive 401K with match, Generous PTO, Recongized Wellness program, Free Banking Products and Dog Days!