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Technical system analyst skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Michael McLaughlin,

Michael McLaughlin

Below we've compiled a list of the most critical technical system analyst skills. We ranked the top skills for technical system analysts based on the percentage of resumes they appeared on. For example, 8.1% of technical system analyst resumes contained project management as a skill. Continue reading to find out what skills a technical system analyst needs to be successful in the workplace.

15 technical system analyst skills for your resume and career

1. Project Management

Here's how technical system analysts use project management:

Project Management included working with and organizing multiple contacts to ensure efficient time management and high quality support.
Performed business analysis and project management functions to implement new financial system.

2. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how technical system analysts use troubleshoot:

Teamed with quality, engineering and manufacturing personnel to troubleshoot and resolve software and hardware issues and implement process improvements.
Maintained a nationwide system of computers and consulted with Network Operations Center to troubleshoot connectivity issues.

3. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how technical system analysts use technical support:

Provided Level I technical support for application software, hardware and operating system, network connectivity and system documentation problems.
Conducted bids and vendor selection process, negotiated data communications contract and oversaw third party technical support services.

4. SAN

SAN abbreviation for storage area network is a computer network that provides storage access.

Here's how technical system analysts use san:

Researched using proactive performance engineering techniques and recommended SAN infrastructure upgrades that saved hours of enterprise email infrastructure down time.
Create high availability application systems using MS Clustering and SAN attached data storage for critical care departments and medical records systems.

5. Data Analysis

Here's how technical system analysts use data analysis:

Performed data analysis and process improvements to identify various business requirements using Aqua Data Studio via Oracle database.
Collaborated with numerous internal and external stakeholders provide international support, technical expertise and data analysis.

6. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how technical system analysts use crm:

Facilitated a user advisory board focused on Dynamics CRM improvement.
Performed the Administrator role for the SalesForce (CRM) system, generating management and user reports.

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7. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how technical system analysts use java:

Installed and modified java application to ensure successful deployment of web server and application installation.
Constructed business intranet site utilizing HTML, ASP, Java Script and other core languages.

8. SQL Server

Here's how technical system analysts use sql server:

Install, commission and maintain Windows 2008/2012 member serves such as File, Application, Mail, Web and SQL servers.
Managed Microsoft SQL Server database security permissions - Created SQL scripts to mass update security related data-warehouse tables within SQL Server.

9. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how technical system analysts use unix:

Developed and maintained Perl scripts and batch files for automated transfer of reports between UNIX server directories and Windows file structures.
Planned and coordinated 60 GB data transfer from four independent UNIX platforms to two new NT 4.0 servers.

10. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how technical system analysts use os:

Performed OS imaging, hardware installation, software installation, troubleshooting and repair of IT supported hardware and software.
Managed support and upgrade of desktop PC hardware, application software and OS.

11. Strong Analytical

Here's how technical system analysts use strong analytical:

Utilize strong analytical skills to troubleshoot and research functional errors Translated technical specifications into detailed product requirements.
Utilize strong analytical skills to provide efficient and effective solutions.

12. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how technical system analysts use management system:

Evaluated information management systems and developed functional requirements specifications.
Credited for creating system/network documentation to support Warehouse Management System and third party Shipping software to comply with all company policies.

13. Technical Troubleshooting

Here's how technical system analysts use technical troubleshooting:

Utilized technical troubleshooting skills to resolve issues or escalate to appropriate personnel.
Use technical and customer service skills and implement technical troubleshooting skills for end-user support.

14. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how technical system analysts use hr:

Functioned as primary point of contact for HR, Medical Affairs, and Government Affairs internal customer's interests within IT.
Designed, implemented and maintained first successful SAP Midwest Corp. Enterprise Financial & HR modules per vendor.

15. PC

Here's how technical system analysts use pc:

Maintained Distribution Center PC HardwareSoftware, installations and upgrades.
Shift supervisor managing the PC repair department providing help desk support, on premise repair, IT equipment installation and troubleshooting.

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What skills help Technical System Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on technical system analyst resumes?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

The ability to solve unstructured problems.

What soft skills should all technical system analysts possess?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

The ability to work well with people.

What hard/technical skills are most important for technical system analysts?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

Solid understanding of the technology stack (from desktops to cloud), including at least one programming language at certification level and object-oriented design skills that include exclusivity, patterns, and data design both in relational and document databases.

What technical system analyst skills would you recommend for someone trying to advance their career?

Dalya Fadlalla

Adjunct Faculty, Tuskegee University

Some companies and industries with JOB_TITLE positions are showing growth and progression. Computer Information Systems (CIS) is a field worth considering with the quick advance in technology and great profession to enter now.

This field offers many benefits including reasonable salaries, many great opportunities for advancement and development, and job security.
The demand for CIS graduates has increased, so CIS graduates should expect and
Believed that to be in high demand in many industries.
Computer Information Systems (CIS) is a career with great potential and a promising future.

What type of skills will young technical system analysts need?

Missy Gutkowski

Assistant Dean, Bucknell University

As remote and flexible work continues to penetrate industries across the country, daily office check-in conversations and hallway chatter are rare. New employees should be prepared to bring to the table analytical skills to gather, review, and synthesize information for further review, clarification, and report outs.

New employees should be prepared to communicate well and often, not only expressing expectations of what they need to complete their work but also to frequently updating supervisors and coworkers. Quickly learning the communication preferences and style of a supervisor and organization will set a new employee up for success in any industry.

Do you want to know more?

List of technical system analyst skills to add to your resume

The most important skills for a technical system analyst resume and required skills for a technical system analyst to have include:

Project Management
Troubleshoot
Technical Support
SAN
Data Analysis
CRM
Java
SQL Server
Unix
OS
Strong Analytical
Management System
Technical Troubleshooting
HR
PC
Windows Server

Computer System
Backup Recovery
Application Support
Linux
Debugging
Business Processes
Visio
SDLC
QA
Test Cases
User Support
SharePoint
Software Applications
Post Sales
Post Implementation
ERP

Desk Support
Functional Specifications
VMware
E-Business
HTML
XML
Citrix
Technical Documentation
Technical Issues
Test Scripts
SME
Object Oriented Programming
Level Support
User Acceptance
TCP/IP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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