How to hire a telecom specialist

How to hire a telecom specialist, step by step

Here's a step-by-step telecom specialist hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a telecom specialist job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new telecom specialist
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the telecom specialist you need to hire. Certain telecom specialist roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A telecom specialist's background is also an important factor in determining whether they'll be a good fit for the position. For example, telecom specialists from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of telecom specialists and their corresponding salaries.

   Type of Telecom Specialist	Description	Hourly rate
   Telecom Specialist	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$24-51

2. Create an ideal candidate profile

   Common skills:

   • VoIP
   • Switches
   • Avaya
   • PBX
   • SIP
   • Voicemail
   • Unity
   • Telecommunication
   • Computer System
   • Remedy
   • Trouble Tickets
   • Provisioning
   • TCP/IP
   • CMS

   Check all skills

   Responsibilities:

   • Lead project teams to implement solutions ranging from new MPLS/Internet circuit installations and Cisco VPN solutions to completely new site roll-outs.
   • Research cost effective communication services for university and hospital departments, which include acquisition and installation of PBX switches.
   • Perform end user support on ISDN phones.
   • Provide training on Nortel phone platform when necessary.
   • Work closely with Avaya's programmers to resolve programming issues such as vectoring.
   • Design, implementation and configuration of all Harris locations PBX & ancillary hardware.

   More telecom specialist duties

3. Make a budget

   Including a salary range in your telecom specialist job description is one of the best ways to attract top talent. A telecom specialist can vary based on:

   • Location. For example, telecom specialists' average salary in oklahoma is 38% less than in connecticut.
   • Seniority. Entry-level telecom specialists 52% less than senior-level telecom specialists.
   • Certifications. A telecom specialist with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a telecom specialist's salary.

   Average telecom specialist salary

   $74,231yearly

   $35.69 hourly rate

   ---

   Entry-level telecom specialist salary

   $51,000 yearly salary

   Updated December 16, 2025

   Average telecom specialist salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$105,110	$51
   2	Virginia	$83,965	$40
   3	Ohio	$83,246	$40
   4	Michigan	$73,990	$36
   5	North Carolina	$73,560	$35
   6	Florida	$68,318	$33
   7	Texas	$67,922	$33
   8	Iowa	$67,515	$32
   9	Colorado	$67,109	$32
   10	Oklahoma	$58,139	$28

   Average telecom specialist salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	HCL Technologies	$77,796	$37.40	17
   2	Glotech, Inc.	$74,303	$35.72
   3	Reno, NV	$71,217	$34.24
   4	UnityPoint Health	$66,267	$31.86	6
   5	CTG	$64,691	$31.10	3
   6	Rotech Healthcare	$62,330	$29.97	1
   7	DISH Network	$59,887	$28.79
   8	global staffing solutions	$54,822	$26.36

4. Writing a telecom specialist job description

   A good telecom specialist job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a telecom specialist job description:

   Telecom specialist job description example

   Job Title: Network/Telecom Specialist- Senior
   Location: Raleigh, NC ( Hybrid 4 days onsite, 1 day remote )
   Position type: Contract with possible extension
   Duration: 12 Months
   
   Short Description:
   Needs an individual that can operate at an expert level with VMware virtualization environments, mid to high-end Cisco networking, and Dell/EMC Unity, VNX, and VXRail storage.
   
   Complete Description:
   This position will:
   •Provide advanced technical work in supporting and implementing supported infrastructure technologies.
   •Provide consultation, and/or training to team members and other staff regarding supported infrastructure technologies.
   •Supported infrastructure technologies include: Microsoft Active Directory, server hardware/software, network hardware/software, storage hardware/networking, helpdesk, virtual environments, email encryption/retention, Microsoft clustering/load balancing, and disaster recovery for the Department of State Treasurer (DST).
   •Plan and manage resources and scheduling for small projects.
   •Assist management in strategic IT planning, and participate in applications development, and system and network design and integration.
   •Effectively support clients and provide technical guidance to technicians and analysts.
   •Interact with a broad range of clients and/or technology support employees requiring very strong communication skills and ability to use a wide range of technical resources for providing technical support to clients.
   
   Management Preferences:
   •Experience managing layer II and layer III networks.
   •Experience with Cisco networking, supporting and troubleshooting TCP/IP networks, experience managing Microsoft Active Directory.
   •Experience with configuring and managing Microsoft clustering and network load balancing.
   •Experience with VMware and proficiency in supporting Windows operating systems.
   •Experience with PowerShell.
   •Experience with storage and SAN technologies.
   
   Knowledge, Skills and Abilities / Competencies
   •Ability to lead and manage technical projects of varying scale under minimal supervision.
   •Demonstrate initiative in solving unexpected problems associated with projects and daily work.
   •Ability to research and implement appropriate new technologies.
   •This position requires an in-depth understanding of a wide variety of technologies, substantive and methodological expertise pertinent to enterprise systems management.
   •Very strong communication skills and ability to use a wide range of technical resources to communicate solutions to technicians, analysts, other specialists, and other affected personnel to aid their future problem-solving ability.
   •Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity.

   Copy this example

   

5. Post your job

   To find the right telecom specialist for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with telecom specialists they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit telecom specialists who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your telecom specialist job on Zippia to find and attract quality telecom specialist candidates.
   • Use niche websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit telecom specialists, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   While interviews are great, you will only sometimes learn enough from a conversation with a telecom specialist applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new telecom specialist

   Once you've decided on a perfect telecom specialist candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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