Post job

Telecounselor education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a telecounselor. Telecounselors usually study psychology, communication, or business. 77% of telecounselors hold a bachelor's degree, and 9% hold an high school diploma. We analyzed 1,020 real telecounselor resumes to see exactly what telecounselor education sections show.

The most common colleges for telecounselors are the Ohio State University and the Ohio State University.

There are also many online telecounselor courses to help get the education required to be a telecounselor.

What education do you need to become a telecounselor?

What degree do you need to be a telecounselor?

The most common degree for telecounselors is bachelor's degree, with 77% of telecounselors earning that degree. The second and third most common degree levels are high school diploma degree at 9% and high school diploma degree at 9%.
  • Bachelor's, 77%
  • High School Diploma, 9%
  • Associate, 9%
  • Master's, 4%
  • Other Degrees, 1%

What should I major in to become a telecounselor?

You should major in psychology to become a telecounselor. 18% of telecounselors major in psychology. Other common majors for a telecounselor include communication and business.

Most common colleges for telecounselors

Telecounselors often get their degrees at Ohio State University, Baylor University, and Texas Tech University. Here are the most common colleges for telecounselors in the US based on their resumes.
Telecounselor common collegePercentages
Ohio State University13.82%
Baylor University9.21%
Texas Tech University7.89%
Southern Illinois University Carbondale7.24%
The University of Tampa6.58%

Best majors for telecounselors

RankMajorPercentages
1Psychology18.4%
2Communication12.1%
3Business11.3%
4Biology6.2%
5Political Science6.2%

Best colleges for telecounselors

The best colleges for telecounselors are Northwestern University, University of Pennsylvania, and Johns Hopkins University.

A telecounselor with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for telecounselors. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become telecounselors.

1. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

2. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

3. Harvard University

Cambridge, MA • Private

In-state tuition

$50,420

Enrollment

7,582

4. Johns Hopkins University

Baltimore, MD • Private

In-state tuition

$53,740

Enrollment

5,567

5. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

6. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

7. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Enrollment

31,503

8. SUNY at Albany

Albany, NY • Private

In-state tuition

$10,011

Enrollment

13,434

9. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-state tuition

$8,987

Enrollment

18,946

10. University of Virginia

Charlottesville, VA • Private

In-state tuition

$17,653

Enrollment

16,405

20 best online courses for telecounselors

Advertising disclosure

1. Business Data Management and Communication

coursera

In a world driven by big data, it is crucial to understand how valuable information can be extracted from large volumes of data. Further, it is pivotal to utilize information to its full potential. This not only requires one to extract value from data but also to effectively communicate the information obtained. The Business Data Management and Communication Specialization is tailored to deliver a well-balanced curriculum that focuses on all three aspects - Understanding Data, Extracting...

2. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

3. Crisis Intervention Seminar

udemy
4.4
(634)

The emphasis is on the development of fundamental clinical skills in the area of crisis intervention...

4. Data Entry Skills: A Complete Data Entry Course from Scratch

udemy
4.7
(533)

A Complete Guide to Data Entry Skills: Learn Data Entry Skills and become a Data Entry Pro & Get a Online Data Entry Job...

5. Vital Skills for Data Science

coursera

Vital Skills for Data Science introduces students to several areas that every data scientist should be familiar with. Each of the topics is a field in itself. This specialization provides a "taste" of each of these areas which will allow the student to determine if any of these areas is something they want to explore further. In this specialization, students will learn about different applications of data science and how to apply the steps in a data science process to real life data. They will...

6. Create a Record of Students using Arrays in Java

coursera

This project provides a step-by-step approach in instruction and will equip you with fundamental concepts of creating arrays and array lists in Java programming, from the ground up. Using jGRASP development environment, you will create a Java project that records and processes students’ data. The data includes name, mode of study, and marks. Using this data, you will output the student details, compute the total marks per student, determine the average mark, and the highest mark for the class...

7. Supercharged Prospecting

udemy
4.6
(1,287)

Sell More Appointments and Get in Front of More Hot Prospects to Increase Your Sales & Achieve Financial Independence...

8. Data Entry Course for Beginners

udemy
4.6
(5,470)

Learn from a Successful Data Entry Professional!...

9. Complete Data Entry Skills Course - Learn Data Entry Skills

udemy
4.4
(399)

Learn Essential Data Entry Skills Now To Enhance Your Career -Word - Excel - Database - Data Entry Jobs...

10. Data Science:Data Mining & Natural Language Processing in R

udemy
4.7
(387)

Harness the Power of Machine Learning in R for Data/Text Mining, & Natural Language Processing with Practical Examples...

11. Winning Communication Skills for Telephone, Conference Calls

udemy
4.3
(2,677)

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

12. Statistics / Data Analysis: Survey Data and Likert Scales

udemy
4.6
(505)

How to Process Survey Data and Analyze Likert Scales In SPSS...

13. Implement Adobe Analytics - The Ultimate Student Guide

udemy
4.2
(1,296)

Get your basics right. Implement Adobe Analytics on your website...

14. Excel 101: Create Your Own CRM In Excel Masterclass

udemy
4.4
(269)

2023 Update: Includes Template! Design, Build and Utilize Your OWN Custom CRM System In Excel Masterclass...

15. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

16. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

17. Business English Course for ESL Students

udemy
4.6
(9,199)

Learn essential Business English vocabulary for presentations, meetings, negotiations, phone calls, e-mails, and more!...

18. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

19. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

20. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

Top 10 most affordable universities for telecounselors

The most affordable schools for telecounselors are Baruch College of the City University of New York, california state university - long beach, and california state university - bakersfield.

If the best universities for telecounselors are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for telecounselors.

1. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

2. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

3. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

4. Hunter College of the City University of New York

New York, NY • Private

In-state tuition

$7,182

Cost of attendance

13,998

5. University of Florida

Gainesville, FL • Private

In-state tuition

$6,381

Cost of attendance

21,034

6. University of Houston - Victoria

Victoria, TX • Private

In-state tuition

$6,491

Cost of attendance

19,075

7. Florida International University

Miami, FL • Private

In-state tuition

$6,556

Cost of attendance

19,434

8. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

9. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

10. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

Top 10 hardest universities to get into for telecounselors

The hardest universities for telecounselors to get into are Northwestern University, University of Pennsylvania, and Johns Hopkins University.

Some great schools for telecounselors are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for telecounselors based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

2. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

3. Johns Hopkins University

Baltimore, MD • Private

Admissions rate

11%

SAT average

1,513

4. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

5. Harvard University

Cambridge, MA • Private

Admissions rate

5%

SAT average

1,520

6. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

7. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

8. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

9. Boston College

Chestnut Hill, MA • Private

Admissions rate

28%

SAT average

1,429

10. Northeastern University

Boston, MA • Private

Admissions rate

19%

SAT average

1,466

Top 10 easy-to-apply-to universities for telecounselors

The easiest schools for telecounselors to get into are Gwynedd Mercy University, barry university, and holy names university.

Some schools are much easier to get into. If you want to start your career as a telecounselor without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for telecounselors.

1. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

2. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

3. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

4. Ottawa University

Ottawa, KS • Private

Admissions rate

78%

SAT average

1,024

5. Notre Dame de Namur University

Belmont, CA • Private

Admissions rate

82%

SAT average

983

6. Kean University

Union, NJ • Private

Admissions rate

86%

SAT average

991

7. Holy Family University

Philadelphia, PA • Private

Admissions rate

72%

SAT average

1,017

8. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

9. University of North Texas at Dallas

Dallas, TX • Private

Admissions rate

83%

SAT average

992

10. Wayland Baptist University

Plainview, TX • Private

Admissions rate

98%

SAT average

1,003

Average telecounselor salary by education level

According to our data, telecounselors with a Doctorate degree earn the highest average salary, at $39,348 annually. Telecounselors with a Master's degree earn an average annual salary of $38,468.
Telecounselor education levelTelecounselor salary
Master's Degree$38,468
Bachelor's Degree$32,024
Doctorate Degree$39,348

Telecounselor education FAQs

Search for telecounselor jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse community and social services jobs