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Telephone solicitor skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical telephone solicitor skills. We ranked the top skills for telephone solicitors based on the percentage of resumes they appeared on. For example, 21.0% of telephone solicitor resumes contained outbound calls as a skill. Continue reading to find out what skills a telephone solicitor needs to be successful in the workplace.

12 telephone solicitor skills for your resume and career

1. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how telephone solicitors use outbound calls:

Conducted outbound calls to solicit donations of clothing and household items for different charities.
Handle outbound calls professionally and efficiently Complete call logs and call reports Make follow-up calls

2. Professional Customer Service

Here's how telephone solicitors use professional customer service:

Provide professional customer service to customers.

3. Schedule Appointments

Here's how telephone solicitors use schedule appointments:

Contacted donors from our database to schedule appointments for donations of clothing and household goods.
Persuade potential customers to purchase service and product Opening deals presenting service Schedule appointments for closing sales representatives

4. Cold Calls

Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling

Here's how telephone solicitors use cold calls:

Performed cold calls and communicated effectively with clients to extend subscription renewal offers and obtain new business clientele.
Establish connection with customers to present product information using planned cold calling procedures.

5. Behalf

Here's how telephone solicitors use behalf:

Called donors per call list on behalf of the Purple Heart Veterans.

6. Non-Profit Organization

A non-profit organization (NPO) is a business that has been granted tax-exempt status by the Internal Revenue Service (IRS) because it serves a social cause and provides a benefit to the public. The organization must serve a social cause whether it is through services, goods, or both.

Here's how telephone solicitors use non-profit organization:

Scheduled donations with local donors -Organized pick-up schedules for this non-profit organization
Contacted private citizens by phone to share information about and raise donations for non-profit organizations.

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7. Private Individuals

Here's how telephone solicitors use private individuals:

Contacted businesses and private individuals by telephone to encourage them to answer survey questions pertaining to political issues and potential candidates.
Contacted private individuals by operating telephone equipment, automatic dialing systems and other telecommunications technologies to promote and sell products.

8. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how telephone solicitors use telephone calls:

Provided a weekly update of cold telephone calls, annotated new sales and provided marketing effectiveness information.
Make telephone calls soliciting donations for non-profit organizations such as Special Olympics and Mothers Against Drunk Driving

9. Payment Method

Here's how telephone solicitors use payment method:

Updated and maintained customer information including addresses and payment methods concerning orders into the database.
Provided detailed information and collected financial information from donors, as well as securing payment methods for supporters.

10. Reminder Calls

Reminder calls refer to any text, call, or mail sent with the intention of reminding someone about a particular task. This task's nature can range from the less urgent calls to ask for customer reviews or the more urgent ones like reminding a senior about a meeting.

Here's how telephone solicitors use reminder calls:

Contacted residential areas regarding clothing and household donations, scheduled pickups for donations and made reminder calls.
Make reminder calls the night before to ensure items are left for.

11. Describe Products

Here's how telephone solicitors use describe products:

Used computerized scripts to describe products and services, counter objections, overcome resistance and close the sale.
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers.

12. Telephone Directories

Here's how telephone solicitors use telephone directories:

Gather names and contact numbers of prospective customers from sources like magazine reply cards, telephone directories, etc.
Obtain contact details of potential customers from sources including telephone directories and purchased lists.

What skills help Telephone Solicitors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of telephone solicitor skills to add to your resume

The most important skills for a telephone solicitor resume and required skills for a telephone solicitor to have include:

Outbound Calls
Professional Customer Service
Schedule Appointments
Cold Calls

Behalf
Non-Profit Organization
Private Individuals
Telephone Calls

Payment Method
Reminder Calls
Describe Products
Telephone Directories

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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