Telephone switchboard operator education requirements

1. Operations and Patient Safety for Healthcare IT Staff

Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...

2. Trauma Emergencies and Care

Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...

3. Winning Communication Skills for Telephone, Conference Calls

4.3

(2,677)

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

4. Telephone Confidence: Be Super Confident on the Telephone!

4.4

(2,925)

Learn how to be more confident on the telephone, learn telephone skills, gain leverage over phone conversations and more...

5. Medical Emergencies: CPR, Toxicology, and Wilderness

In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR...

6. Health in Complex Humanitarian Emergencies

The Center for Humanitarian Emergencies is a partnership between CDC's Emergency Response and Recovery Branch and the Rollins School of Public Health that drives global collaboration, research and evidence based training to improve the lives and well-being of populations impacted by humanitarian emergencies. - Center for Humanitarian Emergencies: http://www.che.emory.edu/ - CDC's Emergency Response and Recovery Branch: http://www.cdc.gov/globalhealth/healthprotection/errb/index.html This course...

7. Getting Started with Call Center Training

4.4

(607)

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

8. Speaking on the Telephone: Confidently Speak on the Phone

4.5

(399)

Tips and tricks to sound comfortable, confident and relaxed on any phone call...

9. Medical Emergencies: Airway, Breathing, and Circulation

In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...

10. CVS Health Call Center Customer Service

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

11. Operating Systems Final Part (4): File Systems & Threads

4.6

(518)

Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

12. Operating Systems from scratch - Part 1

4.5

(4,324)

Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

13. Prehospital care of acute stroke and patient selection for endovascular treatment using the RACE scale

Acute stroke is a time-dependent medical emergency. In acute ischemic stroke, the first objective is to restore brain flow using sistemic thrombolytic treatment and, in patients with large vessel occlusion, by endovascular treatment. In hemorrhagic stroke there are also specific treatments that can improve the clinical outcome. The sooner the initiation of all these therapies the higher the clinical benefit. Thus, the organization of Stroke Code systems coordinated between emergency medical...

14. Operate Alibaba Cloud Systems and Services

Course description: ACA System Operator Certification Preparation Course is intended for individuals who have technical expertise in deployment, management and operations on Alibaba Cloud. It’s recommended for System administrators with at least one year of experience in deployment, management, and operations on Alibaba Cloud. ACA System Operator Certification is intended for individuals who have technical expertise in deployment, management, and operations on Alibaba Cloud. Certificate holders...

15. Personal Emergency Planning (Coronavirus - COVID-19 Edition)

4.5

(1,490)

Learn how to prepare for and respond to all the different kinds of emergencies that could befall you including COVID-19...

16. Operating Systems from scratch - Part 2

4.7

(1,078)

Learn memory management in operating systems as operating system forms the core of computer science...

17. Write Your Own Operating System From Scratch - Step by Step

4.5

(293)

Build your own 64-bit operating system - for the x86 architecture...

18. Operating Systems Part 3: Synchronization and Deadlock

4.4

(684)

Learn the concepts of Operating Systems from scratch as Operating System forms the core of Computer Science...

19. Learn Cold Calling Like the Wolf of Wall Street in 3 Days

4.5

(498)

Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...