Telephone switchboard operator job description
Updated March 14, 2024
3 min read
Find better candidates in less time
Post a job on Zippia and take the best from over 7 million monthly job seekers.
Example telephone switchboard operator requirements on a job description
Telephone switchboard operator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in telephone switchboard operator job postings.
Sample telephone switchboard operator requirements
- Proficient in operating telephone switchboard systems
- Excellent communication skills
- Ability to multitask and work under pressure
- Basic computer skills and knowledge of office equipment
- Ability to handle confidential information
Sample required telephone switchboard operator soft skills
- Friendly and professional demeanor
- Patience and calmness in dealing with difficult situations
- Strong organizational skills and attention to detail
- Ability to work well in a team environment
- Flexibility and adaptability to changing situations
Telephone switchboard operator job description example 1
Community Health Network telephone switchboard operator job description
Job Ref
2207529
Category
Administrative & General Support
Job Family
Customer Service
Department
Switchboard
Schedule
Full-time
Facility
Health Pavilion Fishers
13050 Parkside Drive
Fishers, IN 46038
United States
Shift
Night Job
Hours
11:00pm - 7:00am, Monday - Friday, rotating weekends/holidays
**Telephone Operator**
Full- time night shift position
Fishers, Indiana.
**Join our community**
Community Health Network has an excellent opportunity available within our Switchboard team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.
**Where you fit in**
The Telephone Operator will answer a multi-line telephone console, issue overhead & text/numeric paging, input patient information, route calls, and use a computer.
**Your exceptional skills**
• Good interpersonal skills
• Good communication skills
• Must be comfortable with a high level of accountability
• Good listening skills
• Must have a pleasant telephone voice
**Your exceptional qualifications**
• High school diploma or GED equivalent
• Switchboard, computer, web applications, text & numeric paging applications
• One or more year experience in office/clerical work is preferred
• Experience in a healthcare setting is preferred
• Great customer service skills
**Testing**
• Computer Literacy (basic)
• Customer Service Mind Set
• Typing
**Your life with Community**
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.
You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.
Apply today for immediate consideration.
**A representative and diverse workforce**
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. Caregivers play a vital role in our mission as they fulfill our PRIIDE values: Patients First. Relationships. Integrity. Inclusion. Diversity. Excellence.
Community is proud to be an equal opportunity employer, aiming to ensure that caregivers feel empowered, recognized and respected in our environment at all times. We value different perspectives by actively seeking a diverse workforce that is inclusive and equitable to all. For more information on how we work to advance diversity, equity and inclusion to provide culturally-competent care that meets your individual needs, visit eCommunity.com/diversity .
Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
2207529
Category
Administrative & General Support
Job Family
Customer Service
Department
Switchboard
Schedule
Full-time
Facility
Health Pavilion Fishers
13050 Parkside Drive
Fishers, IN 46038
United States
Shift
Night Job
Hours
11:00pm - 7:00am, Monday - Friday, rotating weekends/holidays
**Telephone Operator**
Full- time night shift position
Fishers, Indiana.
**Join our community**
Community Health Network has an excellent opportunity available within our Switchboard team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.
**Where you fit in**
The Telephone Operator will answer a multi-line telephone console, issue overhead & text/numeric paging, input patient information, route calls, and use a computer.
**Your exceptional skills**
• Good interpersonal skills
• Good communication skills
• Must be comfortable with a high level of accountability
• Good listening skills
• Must have a pleasant telephone voice
**Your exceptional qualifications**
• High school diploma or GED equivalent
• Switchboard, computer, web applications, text & numeric paging applications
• One or more year experience in office/clerical work is preferred
• Experience in a healthcare setting is preferred
• Great customer service skills
**Testing**
• Computer Literacy (basic)
• Customer Service Mind Set
• Typing
**Your life with Community**
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.
You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.
Apply today for immediate consideration.
**A representative and diverse workforce**
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. Caregivers play a vital role in our mission as they fulfill our PRIIDE values: Patients First. Relationships. Integrity. Inclusion. Diversity. Excellence.
Community is proud to be an equal opportunity employer, aiming to ensure that caregivers feel empowered, recognized and respected in our environment at all times. We value different perspectives by actively seeking a diverse workforce that is inclusive and equitable to all. For more information on how we work to advance diversity, equity and inclusion to provide culturally-competent care that meets your individual needs, visit eCommunity.com/diversity .
Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Post a job for free, promote it for a fee
Resources for employers posting telephone switchboard operator jobs
Average cost of hiring
Recruitment statistics
How to write a job description
Examples of work conditions
Telephone switchboard operator job description FAQs
Ready to start hiring?
Updated March 14, 2024
Updated March 14, 2024