How To Become A Teller Supervisor: What It Is and Career Path

What is a teller supervisor and how to become one

Updated January 8, 2025

3 min read

A teller supervisor supervises and coordinates the activities of workers engaged in receiving money, paying out money, and keeping records of transactions. You are responsible for handling the financial transactions of customers, processing cash and check transactions, and making deposits and withdrawals. You hire, coach, review, supervise, and terminate assigned employees. You will also need to make effective suggestions and recommendations that are given particular weight regarding the employment status of assigned employees. Not only this, but you will answer questions and resolve complex problems presented by tellers or other staff and point customers in the right direction when they are seeking a loan or want to open a new savings account.

As a teller supervisor, you should have a bachelor's degree in business administration or a related field and about three years of experience. You must also possess strong leadership skills, know the function of a teller, and have supervisory practice and principles. You will earn an average annual salary of $35,047.

ScoreTeller SupervisorUS Average

Salary

3.1

Avg. Salary $39,971

Avg. Salary $59,228

Stability level

8.5

Growth rate -12%

Growth rate 0.3%

Diversity

4.9

Race

American Indian and Alaska Native 0.61%

Asian 7.49%

Black or African American 10.35%

Hispanic or Latino 19.21%

Unknown 3.47%

White 58.86%

Gender

female 81.09%

male 18.91%

Age - 36

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 36

Stress level

8.5

Stress level is very high

7.1 - high

Complexity level

4.9

Complexity level is intermediate

7 - challenging

Work life balance

10.0

Work life balance is excellent

6.4 - fair

Key steps to become a teller supervisor

Explore teller supervisor education requirements

Most common teller supervisor degrees

Bachelor's

42.2 %

Associate

24.6 %

High School Diploma

23.1 %

Start to develop specific teller supervisor skills

Skills	Percentages
Security Procedures	12.70%
Quality Customer Service	9.87%
ATM	5.94%
Bank Policies	5.51%
Cash Handling	4.26%

Complete relevant teller supervisor training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New teller supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a teller supervisor based on U.S. Bureau of Labor Statistics data and data from real teller supervisor resumes.

Gain additional teller supervisor certifications

Teller supervisor certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific teller supervisor certification, having one may help you stand out relative to other applicants.

The most common certifications for teller supervisors include Certified Management Accountant (CMA) and Certified Bank Auditor (CBA).

More About Certifications

Research teller supervisor duties and responsibilities

Assist the teller's with end of day procedures including imaging daily work, balancing teller drawers and balancing the ATM.
Select for key responsibility as a vault teller and ATM teller, handling the delivery and shipping of large cash shipments.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Mentore emerging school leaders in leadership programs to develop leadership pipeline.

Prepare your teller supervisor resume

When your background is strong enough, you can start writing your teller supervisor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a teller supervisor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable teller supervisor resume templates

Build a professional teller supervisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your teller supervisor resume.