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Tenant services coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical tenant services coordinator skills. We ranked the top skills for tenant services coordinators based on the percentage of resumes they appeared on. For example, 16.8% of tenant services coordinator resumes contained real estate as a skill. Continue reading to find out what skills a tenant services coordinator needs to be successful in the workplace.

15 tenant services coordinator skills for your resume and career

1. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how tenant services coordinators use real estate:
  • Tenant services coordinator for 60-unit luxury residential rental property, liaising between tenants and high-profile commercial real estate developer.
  • Provide Support to tenants, general manager, property managers and engineering staff in a commercial real estate Environment.

2. Portfolio

Here's how tenant services coordinators use portfolio:
  • Provided administrative assistance to the Portfolio Manager.
  • Involved in all aspects of the day-to-day operations of portfolio consisting of 17.5 million square feet of industrial and office space.

3. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how tenant services coordinators use yardi:
  • Reviewed and coded invoices, as well as running reports in YARDI.
  • Enter service request in Yardi Maintenance Software, and enter completion date of the request to close out request.

4. HVAC

Here's how tenant services coordinators use hvac:
  • Coordinated Tenant After-Hours HVAC requests and submitted billing accordingly.
  • Calculate accounting spreadsheets and invoices for tenant bill backs including CAM operating expenses, supplemental HVAC, and overtime HVAC requests.

5. Tenant Relations

Here's how tenant services coordinators use tenant relations:
  • Handled tenant relations including regular verbal and written communication with tenants and follow-up on tenant complaints and suggestions.
  • Assisted property staff in maintaining efficient tenant relations and ensuring tenant satisfaction.

6. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how tenant services coordinators use phone calls:
  • Received all phone calls, including tenant complaint calls and distributed them to the appropriate party.
  • Supported up to 6000 employees on-site handling 500 to 800 incoming phone calls and e-mails.

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7. Worksheets

Here's how tenant services coordinators use worksheets:
  • Prepare RFPs, collect proposals and create bid comparison worksheets.
  • Prepare vendor service contracts, construction contracts and service/purchase orders; collect proposals and create bid comparison worksheets.

8. Vendor Invoices

Here's how tenant services coordinators use vendor invoices:
  • Review contractor/vendor invoices to ensure they are in agreement with contract/proposal amounts.
  • Request vendor W-9s and forward to the accounting department to process new vendor invoices.

9. Reconciliations

Here's how tenant services coordinators use reconciliations:
  • Work with Property Manager on common-area-maintenance (CAM) reconciliations, monthly reports, and annual budgets.
  • Confirm, modify and record all tenant CAM reconciliations.

10. Reservations

Here's how tenant services coordinators use reservations:
  • Received and dispatched all incoming maintenance calls and conference center reservations.
  • Scheduled freight elevator reservations and daily deliveries.

11. Building Maintenance

Building maintenance means all duties necessary to keep a building livable and functional. It involves removing trash regularly, repairing broken items, and cleaning common areas.

Here's how tenant services coordinators use building maintenance:
  • Provided secretarial support to Property Manager and Director Leasing, dispatched tenant request to building maintenance staff.
  • Ordered maintenance supplies as needed to ensure uninterrupted building maintenance.

12. Square Feet

Here's how tenant services coordinators use square feet:
  • Coordinate services for 150 - 200 tenants and two parking facilities (1.8 million square feet of commercial office space).
  • Helped in the redesign of 30,000 square feet of retail space on second level into office space.

13. Bill Backs

Here's how tenant services coordinators use bill backs:
  • Prepared letters, bill backs, and spreadsheets as necessary; distribute as directed.
  • Prepared letters, memo's, bill backs, and spreadsheets

14. Plumbing

Here's how tenant services coordinators use plumbing:
  • Designed plan and implementation of facility construction, including general laboratory layout and design, equipment, electrical and plumbing supplies.
  • Manage service contracts with vendors (electricians, plumbing, housekeeping, coffee/vending) Provide assistance and answer customer questions daily.

15. MRI

Magnetic Resonance Imaging (MRI) is a non-invasive and painless procedure that uses strong magnetic fields, radio waves, and computers to create detailed and cross images of the body's inner parts. MRI scanner can detect anomalies inside the brain and spinal cord, find tumors or cysts, detect heart, liver, and other abdominal organ problems, and many more. MRIs are very useful in studying soft tissues and the nervous system. Aside from diagnosing diseases, doctors also use MRI to check how well you have recovered from a particular treatment.

Here's how tenant services coordinators use mri:
  • Created and produced reports using the MRI accounting system as well as entering all accounts payable invoices.
  • Processed accounts payable and receivable for the 260,000 SF office and retail complex using MRI accounting software.
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List of tenant services coordinator skills to add to your resume

Tenant services coordinator skills

The most important skills for a tenant services coordinator resume and required skills for a tenant services coordinator to have include:

  • Real Estate
  • Portfolio
  • Yardi
  • HVAC
  • Tenant Relations
  • Phone Calls
  • Worksheets
  • Vendor Invoices
  • Reconciliations
  • Reservations
  • Building Maintenance
  • Square Feet
  • Bill Backs
  • Plumbing
  • MRI
  • Expense Reports
  • Administrative Tasks
  • Budget Preparation
  • Insurance Certificates
  • Nexus
  • Vendor Contracts
  • Office Buildings
  • Tenant Events
  • COI
  • Commercial Property
  • W-9
  • Tenant Issues
  • Leed
  • A/R
  • Tenant Complaints
  • Construction Projects
  • Rent Collection
  • A/P
  • Tenant Leases
  • Direct Administrative Support
  • Office Equipment
  • Property Inspections
  • Lease Abstracts
  • Cam
  • Bank Deposits
  • Commercial Buildings
  • Maintenance Issues
  • Lease Agreements
  • Tenant Move-Ins
  • Evictions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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