Member Service Representative (Part-Time)
American Swim Academy job in Dublin, CA
Benefits:
Company parties
Competitive salary
Employee discounts
Free uniforms
Full job description will be reviewed during the interview and hiring process. Looking for a career with a fun company with a passionate purpose?
The American Swim Academy is hiring in the East Bay!
We are looking for a dynamic, career-oriented Member Service Representative to join our team in Dublin. Must be able to work some nights and weekends.
Responsibilities and Duties
Duties include, but are not limited to:
Answering phones and making follow-up calls
Enrolling swimmers
Accurately entering data and completing member interactions using proficient computer and typing skills
The ideal candidate is friendly, enthusiastic, and able to multitask effectively in a fast-paced environment.
Compensation: $19.00 - $21.00 per hour
Benefits:
Uniform Provided
50% off Swim Lessons for immediate family members.
Availability: Flexible part-time schedule with availability Monday through Friday, including mornings, evenings, and weekends.
American Swim Academy has been the Bay Area's trusted swim instruction facility for over 50 years. Its mission is to provide high-quality swim instruction with unsurpassed customer service.
Join our team today!
Student Affairs Operations Manager
Oakland, CA job
The Student Affairs Operations Manager oversees the implementation and management of key student services at the Oakland campus, ensuring efficient operations and alignment with institutional standards. Core responsibilities include supervising front desk and phone support, testing center operations, student compliance, basic needs services, and student communications.
Additionally, the role provides administrative support to the Dean of Students Office, Disability Resource Center, and Veterans Resource Center, assisting with key operations such as student outreach, records management, accounting procedures, and procurement. The Student Affairs Operations Manager serves as a liaison to external call center partners and collaborates with internal SMU departments to address student inquiries. The position represents the campus in meetings, supports institutional research efforts, and assesses service effectiveness through data analysis.
Duties and Responsibilities:
Responsibilities
Facilitates and manages the implementation of the following student services functions of the Oakland campus, ensuring efficient service delivery and adherence to institutional standards:
Front desk and operations, primarily serving the student population, ensuring that SMU Central is fully staffed during operating hours.
Phone customer service for calls routed to SMU Central staff.
Testing Center operations.
Student compliance with university admissions policies.
Student employment eligibility verification, in collaboration with the Office of People and Culture.
Student outreach efforts for various campus projects, university initiatives and departmental responsibilities.
Basic needs services, such as the food pantry and housing resources.
Management of the SMU Central web application.
Manages the following human resources functions of SMU Central:
Hiring, management and evaluation of staff.
Assigns roles and responsibilities for direct reports.
Conducts regular check-ins with direct reports to share updates and provide learning opportunities by reviewing challenging cases and changes to policies.
Ensures that team members meet service-level agreements
Provides administrative support to the Dean of Students Office, the Disability Resource Center and the Veterans Resource Center and assists with:
Student communications and in-person interactions for these offices.
Updating student records utilizing the university student information system and other similar software/databases.
Performing necessary accounting procedures.
Monitor utilization of budgets.
Procurement and purchasing.
Organizing, setup and teardown of on campus events.
Establishes, oversees and evaluates operational and office procedures and policy formulation to improve efficiency and outcomes.
Serves as liaison to external call center partners to ensure alignment with service standards and operational goals. Develops and implements strategies in partnership with call center vendors and other SMU departments to enhance phone support experience.
Maintains close communications with other departments housed in the SMU Central suite for purposes of facilitating timely responses to student inquiries and concerns about administrative procedures, such as enrollment, registration, compliance, financial aid, billing and payments.
Represents the campus in appropriate meetings and events.
Works with SMU Institutional Research to ensure institutional survey data sets are completed.
Evaluates the effectiveness of SMU Central and related operations based on regularly collected quantitative and qualitative data.
Other duties as assigned or required by the division, the university, etc.
Skills and Abilities:
Extensive computer experience and demonstrated ability to utilize complex database systems (such as a university student information system), website design tools, video conferencing hardware/software, and the use of Microsoft Office 365 programs (Word, Excel, PowerPoint, Teams, Access, etc).
Candidates must possess a baseline level of competencies for Student Affairs educators, as outlined by ACPA/NASPA:
Personal and Ethical Foundations
Values, Philosophy, and History
Assessment, Evaluation, and Research
Law, Policy, and Governance
Organizational and Human Resource
Leadership
Social Justice and Inclusion
Student Learning and Development
Technology
Advising and Supporting
Able to analyze complex data sets and devise action plans for correcting and improving services.
Ability to handle privileged information and exercise good judgment
Ability to complete work in a timely manner with attention to detail.
Ability to organize and prioritize workload for self and assigned staff.
Superior communication skills required.
Able to compose clearly written documents
Ability to collaborate to achieve goals and project outcomes
Education and Experience:
Baccalaureate degree required; master's preferred in areas related to scope of work.
Five or more years of experience in human resources, student affairs/services, operations management, administration, higher education or a closely related field.
Substantive leadership and management experience preferably in a health care setting or institution of higher education.
Requirements:
This is primarily an in-person role based in Oakland, CA. Occasional remote work may be permitted during slower academic periods or when operational needs allow.
Must be able to bend, lift, and move both upper and lower body. Requires the ability to lift up to 10 pounds and perform activities such as carrying, pushing, pulling, climbing, kneeling, and stooping.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
$88,000 to $95,000 annually Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyAdmission Counselor
Oakland, CA job
Front line, essential “face” of Samuel Merritt University (SMU) with prospective students, Health Science Advisors, Community College and University Counselors, Community Partners, and health care professionals. Counsel prospective students regarding the appropriateness of academic programs, entry options, and curriculum. Respond to inquiries and represent Samuel Merritt University at local, regional, and national recruitment events. Activities will focus on, but not be limited to, the admission cycle related to the undergraduate & graduate programs. Demonstrated commitment to the mission, vision, and values of SMU, including a core commitment to recruitment and inclusion of diversity in all SMU academic programs.
Duties and Responsibilities:
An asterisk (*) denotes an "essential job function" for ADA purposes.
(85%) Recruitment
Establish contact with prospective students and counselors through continued presence at recruitment events.*
Communicate with prospective students, both verbally and in written form, relative to admission requirements, entry options, prerequisites, applicant pool statistics, denial of entry to the program, curriculum, and general financial aid. Develop and execute the manner in which this will happen. Demonstrate and articulate the value of higher education.*
Represent Samuel Merritt University at transfer days, graduate and professional days, transfer centers, conferences, and other community events.*
Participate in regularly scheduled, on-campus Information Sessions.*
Participate in diversity-related recruitment events on and off campus.
Independently maintain continued contact with prospective students throughout the application process, and notify applicants of their status while encouraging continued interest in Samuel Merritt University.*
Develop and maintain relationships with community partners: community colleges, non-profit organizations, hospitals, medical systems, etc. to ensure an SMU presence in these organizations.
Provide effective and accurate counseling to prospective students on issues related to admission and financial aid. This includes, but is not limited to, counseling related to prerequisite courses required for admission; the articulation of courses to Samuel Merritt University which was completed at other academic institutions; the overall admission process; application deadlines and processes; timelines associated with admission; grade point average (cumulative and science) calculations; course repeat policy; competitiveness of application with reference to the overall applicant pool; statistics regarding quantity/quality of previous applicant pools; reclassification of existing applications; reasons for denial of admission; and ways in which an application can be strengthened for subsequent consideration.*
(10%) Application Processing, Evaluation
Assure accurate and detailed evaluation of applications for admission, including checking thoroughly for completeness of file; completion of all prerequisite courses; and grade point average calculations.
Based upon prescribed admission eligibility criteria, consult with academic departments to make admission decisions.
Routinely exercise discretion and independent judgment in determining the acceptability of academic prerequisites, but also must work collaboratively with the admission review team and lead faculty persons.
Review applications once faculty decisions are made for accuracy. Update in NursingCAS and PowerCampus.
Ensure compliance with official transcripts and other required documents after each semester begins.
(5%) Other
Perform other duties as requested by the Dean of Admission.
Plan and coordinate travel.
Participate in the enrollment planning process.
Working knowledge of legal and ethical issues pertaining to the admission profession and processes related to the admission of students, specifically the Family Educational Rights and Privacy Act.
Support other Admission team members when needed (appointments, events, application processing). Apply a ‘team approach' mentality.
Required skills:
Excellent organizational skills with a strong ability to meet all deadlines related to work projects with attention to detail.
Moderate experience with spreadsheet software such as EXCEL.
Excellent communication skills are required, including the ability to converse effectively with counselors, prospective students and family members, and other professional colleagues.
Excellent written communication skills, including the ability to organize and effectively communicate thoughts through the written word.
Ability to read English and carry out written instructions.
Ability to work and concentrate in a busy, multi-tasked, multi-faceted environment.
A courteous and professional manner is required. Diplomacy in dealing with conflict.
Ability and willingness to serve as an ombudsperson for students in a crisis situation.
Excellent attention to detail as they relate to the successful, daily operation of the Office of Admission.
Demonstrated ability to make decisions and exercise professional judgment.
Ability to analyze other statistical data pertaining to enrollment trends and projections.
Ability to interact with University faculty and staff, medical center staff, prospective students and their families, and other University admission personnel.
Ability and skill to work independently, and as part of a designated team.
Ability and willingness to travel locally, regionally, and nationally for recruitment purposes. Ability to rent a car and a willingness to travel by airplane.
Preferred Skills:
Working knowledge of student information system database and operational systems (i.e. Power Campus, Webadmit, SalesForce, SharePoint, Target X, Webex, Zoom, MS Teams, Outlook)
Knowledge of private universities/colleges. UC, CSU, community college, and K-12 structures.
Knowledge of SMU academic programs, student services, resources, and student recruitment strategies.
Bilingual, Spanish speaking is desirable.
Education and/or Experience
Baccalaureate required.
Demonstrated experience in student recruitment and admission required, or substantially similar work experience.
Physical Effort:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Basically sedentary desk work; however, must be mobile
Physical ability to lift up to 20 pounds
Ability to receive detailed information through communication.
Ability to travel
Employee Status:RegularExemption Status:United States of America (Non-Exempt) Time Type:Full time Job Shift:
Pay Range:
Pay Range is $26 ~ $30 (hourly) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyAdjunct Simulation Educator (San Mateo)
San Mateo, CA job
The Adjunct Simulation Educator (SE) operates under the direct supervision of the Director or Executive Director of the Health Sciences Simulation Center. In this role, the SE supports simulation-based learning (SBL) and other immersive learning modalities across all Samuel Merritt University (SMU) campuses. The Simulation Educator plays a critical part in delivering high-quality, experiential education to prepare skilled and compassionate healthcare professionals.
Duties and Responsibilities:
Simulation Education Primary Responsibilities:
Ensure best practices are being followed in the implementation of SBL.
Serve as an accessible resource and support person for SMU faculty as they integrate SBL strategies into their curricula.
Provide focused support to faculty from the School of Nursing or entities external to SMU, as assigned.
Facilitate implementation of simulation scenarios for learners, including debriefing.
All HSSC members are expected to:
Effectively utilize TeamSTEPPSTM tools and strategies to enhance team performance and communication.
Engage in community outreach service by participating in or leading educational sessions within the HSSC for community and youth groups.
I Educator Responsibilities
Implement established SBL Sessions
Observe SMU faculty who are leading a SBL activity to ensure current, evidence-based standards are met.
Act as a mentor/coach to SMU faculty during a SBL activity to provide feedback and suggestions for improvement.
Mentor faculty in effective debriefing practices that promote reflective learning.
Collaborate with the Simulation Technology Specialist (STS) in the implementation of simulation to assure the STS is aware of the necessary tech support, the SBL plan for the session, and the required setup for the session.
Utilize the Educational Management Solutions (EMS) AV and database management systems effectively.
Design-Develop-Implement-Evaluate new SBL Sessions
Act as an expert resource to faculty in simulation-based learning (SBL) design and delivery.
Collaborate with SMU faculty to develop and implement SBL activities into their curricula.
Use evidence-based methods/ SBL theories to design, implement, and evaluate simulation curricula including debriefing and assessment.
Facilitate university-wide interprofessional education (IPE) activities/initiatives with SMU faculty across programs.
Collaborate with SMU faculty to develop and/or utilize existing assessment tools to evaluate learner competency.
Collaborate with the Simulation Technology Specialist (STS) in the implementation of simulation to assure the STS is aware of the necessary tech support, the SBL plan for the session, and the required setup for the session.
Be accountable for maintaining the library of scenarios used in programs under your designated oversight (e.g., pre-licensure nursing, graduate nursing programs. PT, etc.)
Develop Simulation-Based Learning Curricula
Act as an expert resource to faculty in SBL design and delivery, emphasizing thoughtful, cohesive, longitudinal integration of SBL throughout an academic program's entire curriculum.
Collaborate with SMU faculty to develop and implement SBL activities into their curricula.
Demonstrate best practices as identified by the Society for Simulation in Healthcare in their curriculum for Certification in Healthcare Simulation Education.
Observe SMU faculty who are leading a SBL activity to ensure current, evidence-based standards are met.
Act as a mentor/coach to SMU faculty during a SBL activity to provide feedback and suggestions for improvement.
Mentor faculty in effective debriefing practices that promote reflective learning.
Facilitate university-wide interprofessional education (IPE) activities/initiatives with SMU faculty across programs.
Assess & Evaluate Simulation Based Learning
Use evidence-based methods and theoretical frameworks relevant to SBL to design, implement, and evaluate simulation curricula.
Observe SMU faculty who are leading a SBL activity to ensure current, evidence-based standards are met.
Act as a mentor/coach to SMU faculty during a SBL activity to provide feedback and suggestions for improvement.
Collaborate with SMU faculty to develop and/or utilize existing assessment tools to evaluate learner competency.
Actively engage in continuous quality improvement of HSSC services by:
Meeting with faculty on a periodical basis to review all curricular documents of SBL activities currently implemented
Performing routine critical reviews with faculty of all SBL session learning objectives, confirming that they are relevant and in alignment with course learning outcomes, program learning outcomes and Institutional learning outcomes
Facilitating active, creative brainstorming with faculty groups around other SBL activities/scenarios to consider integrating into curricula
Provide faculty development opportunities
Act as an expert resource to faculty in simulation-based learning (SBL) design and delivery.
Collaborate with SMU faculty to develop and implement SBL activities into their curricula.
Demonstrate best practices as identified by the Society for Simulation in Healthcare in their curriculum for Certification in Healthcare Simulation Education.
Act as a mentor/coach to SMU faculty during a SBL activity to provide feedback and suggestions for improvement.
Mentor faculty in effective debriefing practices that promote reflective learning.
Collaborate with SMU faculty to develop and/or utilize existing assessment tools to evaluate learner competency.
II. RESEARCH & DEVELOPMENT RESPONSIBILITIES
Advocate for an innovative approach to all HSSC services and products
Be the person who constantly asks, "How might we...? How might we improve X...or completely reimagine Y...or find a new way to accomplish Z".
Maintain awareness of current trends in teaching and learning, focusing on simulation and other immersive learning modalities for healthcare professional education.
Complete critical analyses of academic and lay literature, as well as vendor/marketing information to make productive contributions to HSSC team decisions regarding services and products.
Support the HSSC Research Agenda
Engage in scholarly work according to SMU guidelines for scholarship in accordance with Institutional Review Board policies for Human Subjects research.
Collaborate with HSSC team colleagues and SMU faculty in the conduct of research efforts involving the HSSC following consultation with the HSSC methodologist to ensure ethical and legal considerations are met.
Represent the HSSC through the dissemination of research findings at professional conferences and/or publication.
Negotiate faculty workload hours for individual scholarly endeavors with HSSC Director.
REQUIREMENTS:
Master's degree in a health profession, education or simulation
Prefer a minimum of 6 months experience in simulation based teaching and learning
Past experience as a Simulation Educator
CHSE certified preferred
Ability to collaborate as a team member
Excellent communication & interpersonal skills
Ability to adjust to frequent changes in priorities, project needs and workflow.
Knowledge of computer hardware equipment and software applications relevant to simulator functions preferred.
Employee Status:ContractorExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:First Shift (United States of America)
Pay Range:
Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyFacilities Operations and Dock Associate
Oakland, CA job
The Facilities and Dock Operations Associate is responsible for the coordination and execution of daily incoming and outgoing mail operations, including USPS, FedEx, UPS, and internal mail. This role also oversees the efficient operation of the Facilities loading dock, including receiving, inspecting, and distributing deliveries.
This position ensures accuracy, security, and timely handling of packages and supplies in support of organizational needs
Duties and Responsibilities:
Loading Dock Operations
Receive and inspect incoming deliveries for accuracy and condition.
Log deliveries and communicate with departments for pickup or delivery.
Maintain a clean and safe dock area, adhering to all safety protocols.
Coordinate with vendors and delivery personnel to manage dock traffic flow.
Perform additional duties as assigned
Mail Coordination
Receive, sort, and distribute incoming mail and packages to departments.
Prepare and process outgoing mail, ensuring correct postage, and packaging.
Coordinate bulk mailings, including printing, labeling, and scheduling pickups.
Maintain accurate records of mailroom activities and postage usage.
Consult with postal and delivery services to resolve issues or delays.
Orders and stocks mailing supplies, postage, envelopes, and boxes.
Event Coordination and Setup Responsibilities
Event Planning Support: Assist in coordinating logistics for campus events, including academic, student life, and administrative functions.
Setup & Breakdown: Oversee and participate in physical setup and teardown of event spaces, ensuring proper placement of furniture, equipment, signage, and technology according to event requirements.
Minimum Qualifications:
High school Diploma or GED required.
1+ years of experience in the mailroom or shipping/receiving.
1+ years of experience with mail processing equipment and shipping software (e.g., Pitney Bowes, FedEx ship Manager).
Strong Organizational and time Management skills.
Excellent customer service skills.
Knowledge of unites States Post office regulations.
Ability to understand and follow security and confidentiality guidelines.
1+ years of experience in computer operating skills; Microsoft Office, Outlook, calendar.
Flexible day-to-day changes and ability to support immediate requests.
Physical Requirements:
The ability to lift, carry, and pull objects weighing up 75 pounds regularly.
Ability to travel from floor to floor, 10- stories via stairs or elevator.
Frequent standing and walking for extended periods of time.
Ability to bend, stoop, kneel, crouch, and climb stairs as needed.
Comfortable working in varying temperature conditions, including being exposed to outdoor weather at the loading dock.
Employee Status:RegularExemption Status:United States of America (Non-Exempt) Time Type:Full time Job Shift:
Pay Range:
$21.65 to $22.50/hourly (non exempt) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyProgram Director of Occupational Therapy (MOT & OTD)
Oakland, CA job
The program director for the Doctor of Occupational Therapy (OTD) and Master of Occupational Therapy (MOT) programs at Samuel Merritt University is responsible for the administration, academic programming, and academic leadership. The program director oversees the overall planning of the curriculum, maintains the standards for professional accreditation, budget management, recruitment of faculty, staff, and students, and maintains good communications, professional development, faculty-student relationships, ethical behavior, program evaluation, ongoing curriculum development, upholds academic policies and works collaboratively with members of the university community. This position includes both administrative and teaching functions.
Duties and Responsibilities:
Duties and Responsibilities:
Other duties may be assigned.
Financial Management: 5%
Participates in budgetary management with responsibility for decision-making at the program level, in conjunction with the Department Chair. Monitors finances in relation to budget allocations and corrects variances as they arise. Overseeing the ordering of equipment, supplies, teaching materials, and equipment for the department.
Planning: 15%
Develop and maintain the OTD & MOT degree programs that integrate critical thinking, research skills, and professional competencies which meet or exceed the ACOTE standards. Focuses on the design, delivery, and continuous improvement of the curriculum within the program following the philosophy of the program and addressing new trends in the field of occupational therapy. Monitors course content, sequencing, and learning outcomes to ensure student readiness for licensure and professional practice. Implements strategic priorities within the program to meet professional and accreditation standards. Maintains program relevance while addressing workforce needs. Facilitate acquisition of resources for teaching, research and externally funded projects. Provides program policies and procedures that are compatible with the Department. Plan faculty meetings and committee assignments which integrate the program with outcomes and efficacy of the professional curriculum.
Student Support: 10%
Directly supports student recruitment, selection, advising, progression, and outcomes for the Program. Engages closely with students in the program, from admission through graduation, ensuring they meet licensure requirements and are prepared for professional roles. Works with the enrollment management team in recruiting and selecting qualified applicants.
Physical Facilities: 5%
Oversees the adequacy of classrooms, laboratories, offices, and storage space.
Human Resources: 10%
Collaborates with faculty teaching in the program to coordinate courses and ensure consistency. Assures a diverse complement of faculty with the expertise required to ensure that curricular outcomes are met. Provides recommendations to Dept Chair for teaching assignments and provides input on faculty hiring and evaluation. Supervises staff and completes performance evaluations of faculty and staff as required. Assist faculty in developing short and long-range plans for professional development.
Reports and Documentation: 5%
Responsible for compliance with accreditation policies and procedures. Ensures Program policies, procedures, and practices are compliant with College, University, and accreditation policies and procedures. Responsible for program-level accreditation reporting such as self-studies, site visits, and submitting required reports to accrediting and licensing agencies. Ensures the completion and maintenance of departmental accreditation records and reports. Creates and maintains a program strategic plan.
Teaching, Scholarship and Service: 50%
Teaches in the area of expertise. Engages in scholarly activity consistent with rank. Participates in departmental, college, community and professional activities. Participates in the professional organization.
Minimum Qualifications:
Education and Experience:
An earned doctorate
Hold a California state occupational therapy license.
A minimum of 8 years of documented experience in the field of occupational therapy including clinical practice as an occupational therapist.
Administrative experience including, but not limited to, program planning and implementation, personnel management, evaluation, and budgeting.
A record of scholarship (e.g., scholarship of application, teaching and learning).
An understanding of the role of the occupational therapy assistant.
At least 4 years of experience as a faculty member with teaching experience at the post-baccalaureate level.
Skills & Ability:
Knowledge and experience in administration, management, budget management, curriculum development and assessment, negotiation with internal and external stakeholders, computer and internet use, effective time management, and communication skills. Strong inter-professional skills with peers and administration.
Physical Effort Required:
Ability to lift and carry up to 25 pounds, carry, push, pull, kneel, and stoop.
Must be able to move about campus to accomplish tasks
Dexterity of the hands and fingers for computer use and handling materials
Ability to read, write, compose, and edit complex documents
Ability to sit doing deskwork for prolonged periods of time
Must be able to talk, express ideas by means of verbal and written communication
Ability to receive and interpret detailed information through verbal and written communication
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
Salary range: $105,000 to $135,000 (exempt) - compensation level is determined based on the assigned faculty rank (among other factors).Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyStudent Health Medical Assistant
Oakland, CA job
Under the supervision and general direction of the Director of Student Health and Counseling Center, the Student Health Medical Assistant will provide medical and administrative support at the Student Health and Counseling Center (SHAC).
This position is responsible for overseeing patient flow and assisting the Nurse Practitioner in providing quality patient care to ensure professionalism and efficiency. The Student Health Medical Assistant will provide direct support to the operations of the Student Health and Counseling Centers, performing clerical duties, operational tasks, maintaining an accurate and up-to-date student health records database, and monitoring student compliance with all University health requirements.
This position requires strong performance in a wide variety of complex and specialized administrative duties to support the office functions and efficient operation of a busy University Health and Counseling Center. The desired candidate will have a sincere interest in student health and wellness, excellent interpersonal skills, exceptional organizational skills, pleasant demeanor, mature judgment, and professional approach in dealing with various constituents. This individual should be team oriented, experienced in supporting multiple people in a busy office environment, able to work independently, able to exercise considerable discretion and judgment in all work areas, and have an ability to establish and maintain effective relationships with a wide variety of people from diverse backgrounds. Applicants should possess diplomacy, tact, cultural sensitivity, the ability to adhere to strict student privacy and confidentiality regulations, and to honor the institution's commitment to diversity.
Duties and Responsibilities:
(50%) Essential Clinical Operations and Procedures
1. Greet and check-in clients/patients arriving at the Student Health and Counseling Center.
2. Place patients in examination room and prepare patient for examination.
3. Obtain pertinent information regarding history for patient intake forms.
4. Obtain vital signs.
5. Proactively communicate with clinicians and others in the clinic concerning flow of patients.
6. Assist clinician with physical examination.
7. Administer vaccines and TB test placement.
8. Assist clinician with injury care which includes the following duties:
a. Wound care (clean, soak, medicate)
b. Dressing changes
9. Document all tests and procedures in patient medical record.
10. Consistently and accurately documents all information.
11. Use appropriate medical terminology.
12. Data entry and data collections:
a. Maintain daily logs: refrigerator temperature, vaccines, appointments, etc.
b. Consistently and accurately document information regarding patients' payments.
c. Collect fees when appropriate.
d. Provide clients/patients with receipt for any monies collected.
e. Statistical information collection: Tracks daily patient activity and type of accounts.
f. Input immunization information into the electronic health records.
g. Perform other duties and projects as assigned.
(40%) Student Health Records Operations and Procedures
1. Evaluate and process student health forms. Verify data for accuracy, completeness and compliance. Maximize timely input of student demographic, health, and immunization data into the student health system. Maintain accurate health records for each Samuel Merritt University student.*
2. Generate regular database queries, analyze reports, and establish timelines for tracking students to ensure compliance with health requirements.*
3. Identify students who are non-compliant or have approaching due dates for various health requirements and direct the follow-up and reminder process*; Manage the process of placing and removing registration holds.*
4. Communicate with students, academic departments, Admissions, and Registrar's Office to procure data needed to keep the database current and accurate.*
5. Develop, organize, and maintain filing system for student health records; assuring accuracy and completeness of each file.*
6. Assist in maintaining databases and mailing lists of faculty and students.
7. Attend orientations to communicate entrance requirements.
(10%) Office Administrative Operations and Procedures
1. Provide exceptional customer service, maintain a pleasant, professional office atmosphere, greet, and assess the needs of students, staff, faculty, and guests.
2. Execute complex and time sensitive administrative tasks such as: answering phones, filing, faxing, emailing, scheduling medical and counseling appointments, managing staff schedules, scheduling meetings, conferences, and teleconferences.
3. Maintain customer confidence and protect operations by keeping all health and counseling records and information confidential, adhering to all HIPAA and FERPA regulations.
4. Assist in the development, implementation, and execution of office policies and procedures. Improve efficiency and effectiveness of the health and counseling center.*
5. Collect, analyze and maintain health information, student records, and statistical data in order to assist in strategic planning and develop process improvement activities.*
6. Professionally representing the Health and Counseling Center at on and off campus University events
7. Collaborate with Student Health Coordinator in processing invoices, check requests, and recording of payments.
8. Assist Student Health director and clinicians with ordering and maintaining medial and office supplies. Anticipate, order, and verify receipt of supplies.
9. Learn and apply emerging technologies to perform duties in an efficient, organized, and timely manner (e.g. Electronic Health Records systems, Excel spreadsheet, etc.)
10. Ensure operation of office equipment (e.g. FAX machine, copiers) by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, calling for repairs, and maintaining equipment inventories.
11. Prepare agenda and minutes for staff meetings
12. Maintain professional and technical knowledge by attending educational workshops.
13. Attend staff meetings, trainings, and special meetings with faculty and/or staff members.
14. Other duties as assigned.
Education and Experience:
• Graduate of a certified Medical Assistant (MA) required.
• Bachelor degree preferred. Associate degree required.
• Minimum of two years of experience in a health care facility preferred.
Skills and Abilities:
• Strong communication skills with ability to effectively present information and respond to problems and questions in a timely manner.
• Communicate effectively with students, faculty, and staff of Samuel Merritt University, Summit Medical Center, and the public.
• Demonstrated proficiency with computers, including word processing, spreadsheets, electronic mail, internet, and desktop publishing (e.g., Microsoft Office applications).
• Ability to create, manage, and maintain a complex database and to query database and produce reports.
• Exhibit technical and analytical expertise with ability to conduct arithmetic and algebraic equations, read graphs, and create mathematical formulas in analyzing data.
• Ability to handle multiple priorities with strong organizational skills, excellent concentration, and attention to detail.
• Must maintain confidentiality and handle sensitive information in a professional manner at all times.
• Must exhibit tact, discretion, problem-solving skills, and the ability to work as a member of the student health and counseling team.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to perform deskwork and sit for long periods of time.
• Must have the ability to move about the office and campus to accomplish tasks.
• Ability to receive detailed information through communication.
• Ability to use a computer.
• Ability to push, pull, climb, stoop, bend, stand, and have flexibility of the upper and lower body.
• Physical ability to lift 20 pounds, to move office files, supplies, and equipment.
The University has an institution-wide commitment to diversity, equity and inclusion. We strive to build a welcoming and supportive campus environment, and acknowledge that diversity is an educational imperative to achieve excellence.
Employee Status:RegularExemption Status:United States of America (Non-Exempt) Time Type:Full time Job Shift:
Pay Range:
$24.25 to $26.94 (hourly) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyAccounts Payable Supervisor
Oakland, CA job
As a team member of the Controller's Office within Business Affairs, the Accounts Payable Supervisor oversees the entire Accounts Payable function within the Finance Department. In this role, you will be primarily responsible for reconciliations of all payables and accrued liabilities, communicating daily with vendors and SMU colleagues, assisting with audit preparation, managing the Department and the AP Specialist, and other administrative tasks. This position works under the supervision of the Accounting Manager.
This position will work a hybrid schedule with a minimum of one day a week on campus. The regular hours for this position are 8:00 AM to 5:00 PM, Monday through Friday.
Duties and Responsibilities:
Duties and Responsibilities
Enter approved and coded invoices on a timely basis into Workday
Print and mail checks on a weekly basis at minimum
Call and email vendors to collect account statements, outstanding invoices, and resolve issues
Research unpaid invoices for vendors
Prepare reconciliations of vendor account statements against Workday for all vendors, especially critical, project-based, or high-volume vendors with several accounts under SMU
Maintain vendor master file to ensure critical vendors are paid timely, statements are reconciled monthly, and track other critical details (such as account numbers under SMU and notes on vendor's collection contact)
Manage the AP Specialist's workload
Review all reconciliations and reporting prepared by Accounts Payable prior to finalization of reviews through the Accounting Manager and Deputy CFO/Controller.
Prepare AP, Accrued Liabilities, and Expenses Payable GL reconciliations on a monthly basis
Recognize, compile, and share invoices for prepaid services within Finance team for month-end close
Print and mail 1099's and 1096's on an annual basis
Perform special projects and related duties as assigned
Required knowledge, skills and abilities:
Strongly prefer graduation from an accredited college or university with a degree in accounting or relevant experience
At least five to seven years of Accounts Payable (full-cycle) required
Must have excellent and effective communication skills to work with all levels of the University
Ability to work well both independently and with others and respond sensitively to third parties, SMU staff, and faculty
Ability to confidently manage the Accounts Payable department (currently one AP Specialist)
Familiarity and comfort level with web-based technology and proficiency in Microsoft Office software is required - preferably intermediate Excel skills (VLOOKUP, Pivot Tables, filters, freezing panes)
Comprehensive understanding of accounting procedures, experience, and demonstrated abilities for working in a fast-paced, multi-cultural environment
Strong and proven organizational skills for managing at least 800 active vendors
Proven accuracy and detail-oriented in all communication, data entry, note-taking, and research
Ability to meet critical deadlines as they arise, whether related to payments, filings, or researching specific vendor issues
Ability to provide training to the SMU community regarding AP processes and expense reporting
Minimum Qualification:
Strongly prefer graduation from an accredited college or university with a degree in accounting, finance, or relevant experience
Preference will be given to:
Candidates with a minimum of five years' experience in full-cycle accounts payable
Candidates with experience in higher education
Candidates with experience working with Workday ERP
Physical Effort:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
$88,137 to $91,000Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyFacilities Operations and Dock Manager
Oakland, CA job
The Facilities and Dock Operations Manager oversee daily operations of the facility's loading dock, ensuring efficient, safe, and timely receipt and shipment of goods. The Facilities and Dock Operations Manager is responsible for the management and execution of daily incoming and outgoing mail operations, including USPS, FedEx, UPS, and internal mail. This role coordinates with vendors, internal departments, and dock staff to maintain organized workflows, enforce safety compliance, and support overall operational goals.
The Facilities and Dock Operations Manager will assist the Facilities department with on-going furniture planning/coordination, implementing office moves, add and changes, and projects. This individual will report to the Director of Facilities and will work with Assistant Director and Facilities' Planners on a number of different projects at any given time.
The position processes requests, schedules, and oversees all onsite furniture service activity, onsite electric/voice & data cabling contractor services and may assist on approved renovation/reconfiguration projects.
Duties and Responsibilities:
Dock Operations Management
Assist in managing daily dock operations, including scheduling and overseeing loading and unloading activities
Coordinate with drivers and warehouse staff to ensure timely and accurate shipments
Monitor and enforce safety protocols to maintain a secure working environment
Support inventory management processes and assist with stock reconciliation
Provide training and guidance to dock personnel on operational best practices
Oversees the timely review and approval of timecards and Performance evaluations.
Utilize logistics software to track shipments and generate performance reports
Facilities Operations Management
Responsible for the coordination of all handyman services for all SMU campuses
Point of contact for recycling bins and document destruction.
Will work all TDX work orders with real-time support for all SMU campuses.
Responsible for managing and cataloging all SMU inventory. All off-site storage is included in this scope.
Perform additional duties as assigned.
Event Coordination and Setup Responsibilities
Vendor & Resource Coordination: Communicate with internal departments and external vendors to ensure necessary resources (AV, catering, facilities, etc.) are in place.
Timeline Management: Adhere to event setup schedules, ensuring venues are prepared in advance and returned to standard configuration afterward.
Safety & Compliance: Ensure all event setups comply with university safety regulations, accessibility standards, and fire codes.
Staff Supervision & Coordination
Assign daily tasks to dock associate and monitor progress.
Train new dock employees in safe handling, equipment operation, and company procedures.
Direct dock associate in the handling and sorting of all incoming and outgoing mail.
Safety & Compliance
Enforce OSHA regulations, fire codes, and company safety standards.
Conduct regular safety inspections and address hazards immediately.
Oversee proper use of dock equipment (eg. pallet jacks and dock levelers.)
Communication & Coordination
Serve as primary contact for vendors, delivery drivers, and internal departments regarding dock operations.
Collaborate with facilities, and security teams to maintain workflow and safety.
Report operational issues, delays, or damages to management.
Recordkeeping & Reporting
Maintain logs of incoming/outgoing shipments.
Track and report dock performance metrics.
Assist with inventory counts and reconciliation.
Qualifications
High school diploma or equivalent; additional logistics or supervisory training preferred.
3+ years' experience in warehouse or dock operations, with at least 1 year in a lead/supervisory role.
Effectively demonstrates leadership, organizational, and communication skills.
1+ years of operating in facilities.
Demonstrates consistent knowledge and application of safety regulations, proper loading procedures, and accurate completion of shipping documentation.
Physical Requirements
Ability to lift up to 50 lbs. regularly.
Prolonged standing, walking, and manual handling.
Ability to work in varying temperatures and conditions.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
$80,000 to $85,000 annually Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyDean, School of Nursing
Oakland, CA job
Samuel Merritt University invites applications and nominations for the position of Dean of the College of Nursing (CON). The Dean serves as the chief academic and administrative officer of the College, providing visionary leadership to advance SMU's mission through excellence in teaching, research, clinical practice, and service.
The Dean oversees all academic programs within the College of Nursing, including undergraduate, graduate, and doctoral programs. The successful candidate will champion innovation in nursing education and scholarship, ensure high standards of academic quality, and foster a culture of diversity, equity, and inclusion among faculty, staff, and students.
The Dean reports to the Executive Vice President for Academic and Student Affairs/Provost and serves as a member of the Academic Council, Supervisors and Managers Committee, and as ex officio on relevant university and college committees and task forces.
Duties and Responsibilities:
Minimum Qualifications
Earned doctorate in nursing or a related field (PhD, DNP, or equivalent).
Distinguished record of teaching, scholarship, and service commensurate with appointment at the rank of Associate or Full Professor.
Demonstrated success in academic leadership (e.g., Dean, Associate/Assistant Dean, Program Director, or Chair) with evidence of effective management, fiscal oversight, and faculty advocacy.
Visionary leadership is characterized by collaboration, transparency, and commitment to shared governance.
Proven ability to foster inclusive excellence, diversity, and equity within an academic or healthcare setting.
Understanding nursing education, practice, and research within today's complex healthcare environment.
Experience in curriculum innovation, accreditation processes, and interprofessional education.
Strong communication, interpersonal, and decision-making skills; ability to engage effectively with internal and external stakeholders.
Commitment to SMU's mission and values, academic freedom, and professional ethics.
Eligibility for licensure as a Registered Nurse in California.
Preferred Qualifications
Demonstrated ability to secure external funding and partnerships.
Record of success building community and clinical collaborations.
Experience leading in an institution recognized for excellence in teaching, research, and service.
Ability to navigate change with creativity and resilience.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
$240k to $280kSamuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyAdjunct Faculty - Master Physician Assistant
Oakland, CA job
Description:Job Description Summary:An Adjunct Instructor is a temporary faculty member in an academic department who is responsible for guiding the learning of students in classrooms and/or clinical settings. A faculty member is assigned to teach the course for which they are qualified by education, certification and professional experience. Instructional duties include planning courses and curricula, didactic and clinical teaching and evaluating courses. Related duties may include academic advising of students, supervision of independent study projects, maintaining weekly office hours, attending meetings, serving on committees and participation in special University events and ceremonies. Faculty at the rank of adjunct instructor are expected to engage in scholarship as defined in the Faculty/Staff Handbook and to be actively engaged in professional activities, which enhance the faculty role.Duties and Responsibilities:
Education and/or Experience:
Master's level Physician Assistant degree preferred.
Two years of full time teaching experience in specialty area with entry-level students or licensed practitioners preferred.
Prior teaching experience in a baccalaureate or higher degree program required for masters prepared faculty and strongly preferred for doctoral prepared faculty at this rank.
Clinical expertise in the clinical specialty area of teaching assignment.
Certificates and Licensure:
NCCPA certification required
The University has an institution-wide commitment to diversity, equity and inclusion. We strive to build a welcoming and supportive campus environment, and acknowledge that diversity is an educational imperative to achieve excellence.
Employee Status:Fixed Term (Fixed Term) Exemption Status:United States of America (Exempt) Time Type:Part time Job Shift:
Pay Range:
$33.03 - $40.63 hourly Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyRegular Faculty (Assistant, Associate or Full Professor) of Social Work
Oakland, CA job
Job Summary: Samuel Merritt University's Master of Social Work program is seeking a qualified and experienced candidate for an associate, assistant, or full professor faculty position, to begin Fall 2024 or Spring 2025. This 12-month position involves teaching, research, and service responsibilities within our Master of Social Work (MSW) program. The MSW program has a focus on health and behavioral health. The MSW program is part of the College of Health Sciences (CoHS). This position reports directly to the MSW Department Chair.
Duties and Responsibilities:
Essential Duties and Responsibilities:
Teaching: Develop and deliver engaging courses within the MSW program. Must have an ability to teach in-person weekend classes and on-line evening classes in the fall, spring, and summer semesters.
Advising and Mentoring: Provide academic and career advising to MSW students. Mentor students in research projects, internship placements, and professional development.
Curriculum Development, Program Assessment and Accreditation Reporting: Participate in the ongoing development and evaluation of the MSW curriculum, ensuring alignment with best practices and accreditation standards. Collect assessment data. Participate in development of accreditation reports and applications.
Research: Conduct and publish research in areas related to health and behavioral health, and practice evaluation. Collaborate with colleagues, supervise student research, and seek external funding when appropriate.
Community Engagement: Engage with and help develop community partnerships that promote community collaborations and service. Lead or participate in community-based initiatives that address health disparities, promote wellness, and enhance access to behavioral health and health services.
Service to the University: Serve on departmental, college, and university committees as needed.
Minimum Qualifications:
The candidate must have an MSW from an accredited college or university and be qualified to serve at the rank of associate, assistant, or full professor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Teaching responsibilities include graduate courses in both synchronous and asynchronous formats. Some telecommuting is permitted if there is also a regular schedule for participation in on-campus classroom and department activities. Preferred candidates have a strong social justice orientation and demonstrated commitment to diversity and inclusion who can teach in any of the following areas: integrated health, behavioral health, medical social work, gerontology, or social determinants of health.
An MSW from a CSWE accredited university.
A doctoral degree in Social Work or a related field from a CSWE-accredited program (ABD considered if degree completed by start date).
Two years post-MSW practice experience.
Experience teaching in higher education.
Commitment to diversity, equity, and inclusion in teaching, research, and service.
Licensed or license-eligible in the state of California.
Familiarity with state, local, and private sector health agencies, as well as with social work's professional licensure procedures in the State of California.
Prior experience in curriculum, development, program evaluation or CSWE accreditation processes is desirable.
Physical Requirements:
Considerable time is spent teaching and lecturing,
Considerable time is spent at a desk using a computer,
Use of computers and university learning management systems is needed on a regular basis,
Regular time spent meeting with and advising students online and in-person,
May be required to travel to other buildings and campuses,
May be required to attend conference and training sessions within the Bay Area or in- or out-of-state locations,
May be required to occasionally travel.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Part time Job Shift:
Pay Range:
Pay Range for Faculty Annual salary range: $81,000 ~ $108,000 (exempt) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyRegular Assistant/Associate/full professor of Social Work
Oakland, CA job
Samuel Merritt University's Master of Social Work program is seeking a qualified and experienced candidate for an associate, assistant, or full professor faculty position, to begin Fall 2024 or Spring 2025. This 12-month position involves teaching, research, and service responsibilities within our Master of Social Work (MSW) program. The MSW program has a focus on health and behavioral health. The MSW program is part of the College of Health Sciences (CoHS). This position reports directly to the MSW Department Chair
Duties and Responsibilities:
Teaching: Develop and deliver engaging courses within the MSW program. Must have an ability to teach in-person weekend classes and on-line evening classes in the fall, spring, and summer semesters.
Advising and Mentoring: Provide academic and career advising to MSW students. Mentor students in research projects, internship placements, and professional development.
Curriculum Development, Program Assessment and Accreditation Reporting: Participate in the ongoing development and evaluation of the MSW curriculum, ensuring alignment with best practices and accreditation standards. Collect assessment data. Participate in development of accreditation reports and applications.
Research: Conduct and publish research in areas related to health and behavioral health, and practice evaluation. Collaborate with colleagues, supervise student research, and seek external funding when appropriate.
Community Engagement: Engage with and help develop community partnerships that promote community collaborations and service. Lead or participate in community-based initiatives that address health disparities, promote wellness, and enhance access to behavioral health and health services.
Service to the University: Serve on departmental, college, and university committees as needed.
Minimum Qualifications:
An MSW from a CSWE accredited university.
A doctoral degree in Social Work or a related field from a CSWE-accredited program (ABD considered if degree completed by start date).
Two years post-MSW practice experience.
Experience teaching in higher education.
Commitment to diversity, equity, and inclusion in teaching, research, and service.
Licensed or license-eligible in the state of California.
Familiarity with state, local, and private sector health agencies, as well as with social work's professional licensure procedures in the State of California.
Prior experience in curriculum, development, program evaluation or CSWE accreditation processes is desirable.
Required Qualifications:
The candidate must have an MSW from an accredited college or university and be qualified to serve at the rank of associate, assistant, or full professor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Teaching responsibilities include graduate courses in both synchronous and asynchronous formats. Some telecommuting is permitted if there is also a regular schedule for participation in on-campus classroom and department activities. Preferred candidates have a strong social justice orientation and demonstrated commitment to diversity and inclusion who can teach in any of the following areas: integrated health, behavioral health, medical social work, gerontology, or social determinants of health.
Physical Requirements:
Considerable time is spent teaching and lecturing,
Considerable time is spent at a desk using a computer,
Use of computers and university learning management systems is needed on a regular basis,
Regular time spent meeting with and advising students online and in-person,
May be required to travel to other buildings and campuses,
May be required to attend conference and training sessions within the Bay Area or in- or out-of-state locations,
May be required to occasionally travel.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
Pay Range for Regular Faculty salary range: $81,000 ~ $108,000 (exempt) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyDirector of Financial Management
Oakland, CA job
The Director of Financial Management, a results-oriented leader, reports to the Chief Financial Officer with a dotted line to the Provost and operates within the Business Affairs Division. With strong executive presence, they independently manage complex financial operations and are persuasive yet collegial in partnering with Deans of Nursing, Health Sciences, and Podiatric Medicine. Acting as the primary financial manager for these colleges, they lead strategic and financial planning to drive institutional goals. The Director brings technical and analytical expertise to the Finance team and serves as the lead budget resource, empowering senior leadership with data-driven insights for impactful decision-making.
This position will require building strong relationships across the campus. Candidates for this position will be required to be on-campus in our new City Center Campus in Oakland, CA.
Duties and Responsibilities:
Strategic Financial Guidance: Act as the key financial advisor to the Provost & Deans of the College of Nursing, College of Health Sciences, and College of Podiatric Medicine, supporting strategic initiatives through comprehensive analysis of contribution margins, enrollment trends, pricing strategies, budget-to-actual spend, and forecasting for long-term sustainability.
Multi-Year Financial Modeling: Oversee the preparation and maintenance of the University's multi-year financial forecast, refining assumptions to increase projection accuracy. Utilize predictive models to analyze financial consequences of policy or program changes.
Operational Budget Oversight: Provide budget planning assistance and guidance for operating and capital needs across campus. Collaborate with Human Resources on salary and benefits budgets, focusing on position control and workforce analytics.
Financial Analysis and Insight: Conduct and communicate sophisticated financial analyses, translating complex data into actionable insights. Support decision-making processes by highlighting areas for expense mitigation, revenue enhancement, and strategic opportunities.
Comprehensive Financial Reporting: Prepare and present detailed financial reports, including monthly and year-to-date performance, budget variance analysis, and enrollment-driven financial metrics. Ensure reports are aligned with University goals and organized by College and institutional impact.
Data Visualization and Communication: Create dashboards, graphs, and reporting tools to communicate complex financial information in an accessible manner for executives, faculty, and other stakeholders. Leverage data visualization to enhance understanding and informed decision-making.
Program Financial Evaluation: Develop financial pro-formas for new programs and assess their performance compared to initial projections. Provide strategic insights to support program launch decisions and ongoing programmatic reviews.
Resource Allocation Strategy: Maintain and develop robust allocation methods for shared administrative overhead and other cost distribution mechanisms. Ensure these methodologies are transparent, effective, and reviewed regularly for optimization.
Financial Training and Support: Facilitate the training and development of Deans, Directors, and program chairs in financial management, enhancing their understanding of budget planning, financial data analysis, and effective resource allocation.
Policy and Process Leadership: Lead the development and communication of budget policies, financial controls, and efficient workflow processes. Drive campus-wide engagement and responsibility through training programs and proactive identification of opportunities for business and financial effectiveness.
Required qualifications:
Education & Experience: Master's Degree in Business Administration with a Finance or Accounting emphasis, or equivalent education and experience, required. Minimum of 7-10 years of progressive experience in budgeting, financial management, or accounting, including 5 years in a leadership role. Experience in higher education is not mandatory.
Financial & Analytical Skills: Proficient in complex finance functions, strategic and detailed financial analysis, and synthesizing data into actionable insights. Strong quantitative and problem-solving skills to ensure accuracy and clarity in reporting.
Communication & Collaboration: Effective communicator with excellent verbal, written, and interpersonal skills to inspire and lead diverse teams. Ability to work independently and collaboratively with high integrity and ethics.
Technical Proficiency: Advanced skills in Microsoft Office, especially Excel, and a strong background in financial systems, reporting tools, and data applications.
Strategic & Operational Support: Skilled in preparing and articulating complex financial materials clearly and concisely, managing multiple priorities, and supporting senior leadership with strategic budgeting and resource analysis.
Confidentiality & Professionalism: Handles sensitive information with discretion, good judgment, and tact, maintaining high standards of integrity.
Customer Service Orientation: Exceptional active listening and service skills to address complex issues, answer questions, and take decisive action when needed.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
$123,610 ~ $160,690 per year (exempt) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyExecutive Director of the Health Sciences Simulation Center
Oakland, CA job
Samuel Merritt University (SMU) seeks a visionary and accomplished academic leader to serve as Executive Director of the Health Sciences Simulation Center (HSSC), a SSiH Accredited Center (Eductaion, Research, and Assessment). The Executive Director will provide strategic, academic, and operational leadership across all SMU campuses (Oakland, Sacramento, San Mateo, and Fresno) to advance the institution's simulation-based education mission.
As a member of SMU's academic leadership team, the Executive Director will be instrumental in aligning simulation initiatives with the university's broader educational and research strategies. The ideal candidate will be a collaborative team leader and change agent with a national presence in healthcare simulation, a record of scholarly achievement, and a demonstrated ability to integrate innovation into academic environments.
Duties and Responsibilities:
Strategic Leadership & Vision
Drive the long-term vision and strategic planning for the HSSC in alignment with SMU's academic priorities and institutional goals.
Serve as a key member of the Academic Leadership Team and IT Advisory Group, shaping university-wide strategy in simulation-based learning.
Cultivate interdisciplinary partnerships across schools, departments, and external stakeholders to position SMU as a national leader in simulation education.
Academic Integration & Innovation
Ensure strategic integration of simulation into curricula across all academic programs, guided by evidence-based pedagogies and emerging technologies.
Lead scholarly initiatives and develop a research agenda focused on simulation efficacy, innovation, and education science.
Foster faculty development and champion excellence in simulation-based learning and teaching through collaboration with instructional design and academic affairs teams.
Ensure the Simulation Educators are following the HSSC protocols for simulation development, implementation, and evaluation.
Remain current with new trends and best practices and lead efforts to incorporate them into the HSSC education operations practices and programs.
Represent the HSSC on committees, task forces, and other work groups as expected of an academic leader at SMU
Operational & Fiscal Management
Provide executive oversight of simulation operations across all SMU campuses, ensuring consistency, quality, and effectiveness.
Manage multi-site budgets, capital planning, and resource allocation to support current operations and future expansion.
Implement and monitor processes for continuous quality improvement
Ensure compliance with all accreditation standards at institutional and programmatic levels, including maintaining HSSC's accreditation through the Society for Simulation in Healthcare.
Talent Leadership & Organizational Culture
Supervise a diverse, multi-campus team including simulation educators and operations staff.
Lead recruitment, development, and performance management strategies to build a high-performing, mission-aligned team.
Promote a collaborative, inclusive, and innovative workplace culture that embodies SMU's commitment to excellence and equity.
Partnership Development & External Relations
Develop and maintain partnerships with healthcare systems, academic institutions, and industry leaders to support program growth and external engagement.
Identify and pursue revenue-generating opportunities, grants, and collaborations that enhance the HSSC's capacity and reputation.
REQUIRED SKILLS & CHARACTERISTICS
Experience in design, implementation, and evaluation of simulation.
Program management experience
Education and expertise in instructional design using current and emerging technologies at both course and program level
Excellent operational skills
Excellent communication skills and demonstrated ability to work collaboratively with multi-disciplinary groups
Demonstrated leadership skills
Eligible for a Faculty appointment in an academic program
Demonstrated knowledge of educational technologies
Demonstrated record of scholarly productivity in areas related to simulation.
Flexibility in time schedules that will allow for attendance and participation of selected university functions required of all faculty members
EDUCATION AND EXPERIENCE REQUIREMENTS:
Masters degree or higher in a healthcare profession or related discipline (required)
Program development experience (required)
Society for Simulation in Healthcare (SSiH) Certified Healthcare Simulation Educator (CHSE) (required)
A doctoral degree in a healthcare-related educational field (preferred)
5 -10 years of clinical experience (preferred)
2 - 5 years of teaching/instructional experience with adult learners (preferred)
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
$180,000 to $221,000.Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyAssistant Director - University Revenues and Receivables
Oakland, CA job
Responsible for the billing, recording, and collection of all university tuition and fees for student accounts to ensure accurate financial reporting. Ensures the Student Financial System (PowerCampus) accurately reflects all billing, payments, and disbursements associated with student accounts. Provides leadership, training and guidance for the Student Accounts Office staff to achieve excellent customer service for students, parents and internal/external customers.
Responsible for compliance with (1) governmental and other external loan agencies' rules and regulations and (2) disbursement of student refunds in accordance with US Department of Education guidelines. Independent thought and judgement is required as well as personal initiative in completing required and assigned tasks. Work is performed independently under the direct supervision of the Executive Director, University Budgets and Student Accounts. Performance evaluation is based upon completion of assignments and results obtained. The position also works closely with the Associate Vice President and Controller on all financial matters.
The position directly supervises the Student Loan Coordinator, the Business Office Specialist, and Accounts Receivable/Student Accounts Coordinator Lead.
This position is eligible for a hybrid work schedule, but not guaranteed, as in-office work is at the discretion of the university and based on current needs. The initial probationary (training) period is anticipated to be 100% on campus.
Duties and Responsibilities:
[35%] General ledger reconciliations
Prepare, analyze, and process corrections, as necessary, to ensure all monthly general ledger reconciliations accurately reflect all Student Account transactions and meet all internal and external compliance requirements.
Collaborate with the Associate Director to ensure that any system revisions are updated in a timely manner to resolve any data integration errors/issues that result in reconciling items on the monthly reconciliations.
[20%] System maintenance and support
Maintain the Student Accounts website to ensure accurate data is available for all students (current and prospective), faculty, staff, and external customers.
In collaboration with the Associate Director, create and maintain PowerCampus code tables used for student billing.
In collaboration with the Associate Director, maintain data integrations between existing university systems (i.e. PowerFAIDS to PowerCampus, PowerCampus to Workday, etc.).
In collaboration with the Associate Director, evaluate, develop, test, and implement new and revised, student billing/cash receipt accounting systems to ensure compliance with federal, state, local, and university laws, policies and procedures, as well as Generally Accepted Accounting Principles (GAAP).
[20%] Supervision of Student Accounts Staff
Supervision of the Student Loan Coordinator - oversee and manage duties and responsibilities of the Student Loan Coordinator, in support of the Student Accounts Office operations.
Supervision of Business Office Specialist - oversee and manage duties and responsibilities of the Business Office Specialist, in support of the Student Accounts Office operations.
[15%] Assist the Associate Director, URR with the oversight and management of the day-to-day operations of the Student Accounts Office and oversight of direct reports' duties and responsibilities
Oversight of the student loan portfolio and associated aging report and collections operations with external collection agencies for those student loans.
Ensure loan compliance requirements are documented and accessible for the student loan portfolio.
Oversight of daily bank deposits for the university.
Oversight of posting financial aid awards received for the financial aid office.
Assist with and oversight of the billing, refunds, and payments associated with student accounts.
[10%] Other duties as assigned
Supervisory Responsibilities:
Direct supervision of the (a) Student Loan Coordinator and (b) the Business Office Specialist.
Ability to perform supervisory responsibilities in accordance with the organization's policies and applicable laws.
Ability to coordinate multiple projects/assignments simultaneously while assuring that daily tasks are being completed in a timely manner.
Skills and Abilities - the following are essential:
Demonstrates in-depth knowledge of accounting principles and financial systems.
Working knowledge of generally accepted accounting principles (US GAAP) and methods and terms, preferably with an emphasis on higher education accounting.
Skilled aptitude for the analysis and interpretation of accounting and financial data..
Exercises detailed knowledge and sound judgment to assure ongoing compliance with legal, policy and procedural standards established at Federal, State and institutional levels.
Ability to plan, direct and evaluate a complex operation, using human resources, time, funds and other resources for the accomplishment of long-term and short-term goals of the institution.
Ability to provide effective leadership while conducting multiple complex assignments in an environment that is always challenging is essential. Maintaining professionalism, proficiency and composure is expected.
Ability to manage tasks effectively in a fast-paced work environment with a heavy focus on proficiency, accuracy and quality customer service.
Demonstrates knowledge and understanding of all phases and processes related to a student's enrollment, from admission application to graduation, to maximize customer service efficiency.
General knowledge of general invoicing and collection practices and procedures.
Strong written, verbal and interpersonal communication and problem resolution skills are essential.
Ability to use a personal computer and other office equipment, including related University software and email.
Education and/or Experience:
Bachelor's degree in accounting, finance, business or related field of study is highly preferred - but may consider 6+ years of directly related experience in lieu of degree.
A minimum of three years of general ledger accounting and/or reconciliation experience is required.
Five years of increasingly responsible work within a student services role in a university setting, preferred.
Physical Requirements:
Ability to receive detailed information through verbal and/or written communication.
Ability to sit and perform deskwork for 8 hours per day; however, must be mobile; some light lifting is required.
Must be able to pull 10lbs for fireproof cabinets.
Dexterity and flexibility of upper and lower body in order to push, pull, climb, stoop, bend, and stand.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
$88,137 ~ $99,630 per year (exempt) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyRegular Faculty - Doctor of Physical Therapy - College of Health Sciences
Oakland, CA job
A regular faculty position teaching physical therapy students in our entry-level DPT Program located on the Oakland Campus. Regular faculty in an academic department are responsible for guiding the learning of students in classrooms and/or clinical settings. A faculty member is assigned to develop and teach the courses for which they are qualified by education, certification, and professional experience. Instructional duties include planning courses and developing curricula, didactic and clinical teaching, developing and implementing assessment of student learning outcomes, and evaluating/revising courses in the context of program and institutional learning outcomes as part of the work of the department. Related duties include academic advising of students, maintaining weekly office hours for all courses, attending departmental meetings, serving on department/college/university committees, and participation in special Department, College, and University events and ceremonies. Regular faculty are expected to engage in scholarship as defined in the Faculty/Staff Handbook and by CAPTE and to be actively engaged in professional activities, which enhance the faculty role.
Duties and Responsibilities:
Total workload for a regular, 12-month faculty appointment is 1872 hours comprised of 1320 hours teaching and 552 hours scholarship and service.
Teaching/Learning (55%)
Develops instructional materials, student-learning activities for assigned courses based on course and program learning outcomes, and within the context of the program's philosophy and curriculum.
Collaborates with other faculty to coordinate teaching to provide an optimal learning environment for students.
Selects and uses a variety of situationally appropriate teaching methods and strategies, including but not limited to lecture, discussion, role-playing, group activities, simulation, audiovisual and technical materials.
Communicates effectively with students and peers in teaching course and clinical material and in the achievement of identified learning outcomes.
Develops and/or implements assessment of student learning outcomes required by the course learning outcomes using the most appropriate methods for demonstration of those outcomes and the nature of the course, including but not limited to written exams, papers, presentations, practical exams, and projects.
Provides regular and timely verbal and written feedback to students, including the return of graded written assignments and documentation of students' learning deficiencies.
Completes formative and summative evaluation reports on student achievement of learning outcomes and submits final grades according to university policy.
Continuously assesses courses and instructional performance to improve student-learning outcomes.
Continuously evaluates courses in the context of overall curriculum and implements improvements to courses as dictated by this assessment.
Contributes to the continuous curricular improvement work of the program in maintaining specialty accreditation
Scholarship (25%)
Maintains currency in knowledge in subject area(s) of teaching.
Design and implement scholarly activities as agreed upon with Department Chair.
Engage in scholarly activities reflecting dissemination and professional peer review.
May obtain grant funding for scholarly interests as indicated by area of research.
Service (20%)
Academic advising and availability during regularly posted office hours and by appointment to provide academic advising to students outside of regularly scheduled course hours, including issues around academic progress and progression, educational resources available, and other institutional and community support services as appropriate.
Participate in Faculty Organization meetings, College of Health Sciences meetings, and Department of Physical Therapy meetings and serve on committees, as agreed upon with Department Chair.
Participate in admission application reviews annually.
Actively participates in course and curriculum development and accreditation activities.
May provide clinical services through arrangements with clinics in the community.
Participate in Department, College, and University events and ceremonies as specified in attendance expectations.
Supervisory Responsibilities
Supervises and evaluates students in the classroom and/or clinical setting.
May supervise and evaluate adjunct faculty/teaching assistants.
Other duties may be assigned.
Requirements
Education and/or Experience
A post-professional doctoral degree is preferred; a DPT degree with clinical specialization will be considered if a post-professional doctoral degree has not been obtained.
Clinical expertise in the clinical specialty area of teaching assignment or board-certified specialization is required.
Experience with curriculum development and professional program accreditation is preferred.
Record of publication and/or service is preferred.
Current, unencumbered licensure to practice physical therapy in California is required.
Skills
Excellent communication skills (verbal and written).
Excellent interpersonal relationship skills.
Ability to calculate exam scores and grades.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
Annual salary range: $81,000 ~ $108,000 (exempt) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyAnnual Faculty - Pediatric Nursing, BSN (Oakland)
Oakland, CA job
Samuel Merritt University graduates improve health outcomes and reduce disparities for all members of our communities. We have spent more than a century preparing outstanding healthcare professionals through immersive learning and community engagement and are deeply committed to transforming healthcare through diversity and inclusion. At the College of Nursing (CoN), we are at the forefront of educational innovation in theory and practice to prepare highly competent professional nursing leaders who are engaged in advancing nursing practice and improving health for diverse populations/peoples. Our motto is education plus compassion, which we proudly demonstrate in how we serve our students, faculty, staff, and local communities.
Join a team of dedicated educators! Our faculty are known for their passion for growing the nursing profession. With this passion, we strive to awaken curiosity in our students and instill lifelong learning. Congruent with our values, we work hard to inspire service and leadership in our students. For this reason, the role of faculty is vitally important because of its unmatched position to shape the professional and personal development of graduates. This position is in the College of Nursing (CoN) and reports directly to the Program Director. The position combines teaching and service. We define teaching as creating environments that facilitate student learning and attaining expected outcomes at the course and program levels. Faculty has ownership of the development, implementation, evaluation, and revision of the College of Nursing curricula designed to prepare graduates to provide nursing care in a dynamic healthcare environment. Service implies the use of academic and professional expertise to serve the University, the nursing profession, and the community. Service consists of meaningful activities that promote the image, mission or strategic priorities of the University, the well-being of relevant individuals or groups among the community of interest or the professional growth of faculty.
Duties and Responsibilities:
Major Areas of responsibilities include but not limited to:
Teaching (92%)
Creates a dynamic, learner-centered environment that uses a variety of teaching methods that support the diverse learning needs of the student population and that are based on educational theory and evidence-based teaching and clinical practices.
Models reflective and critical thinking and serves as a coach and mentor for students; confers with them on their progress and assists them in developing learning plans to facilitate achievement of course objectives.
Maintains and enhances competence in subjects being taught.
Confers with colleagues to ensure the integrity of the courses across programs and the curriculum.
Prepares and reviews written examinations, papers, and student projects.
Notifies the Course Manager of at-risk students and any issues at the clinical sites.
Supervises or teaches clinical rotations as needed in acute, community, and laboratory settings and internship/preceptorship courses.
Documents student progress on appropriate forms.
Instructional assignments may be assigned at any SMU campus. •Other duties as assigned.
Service (8%)
Participate in Faculty Organization meetings.
Participate in College of Nursing Faculty meetings.
Participate in University or College committees as needed.
Provide service to the profession and the community.
Participate in University and CoN events as specified in University and CoN attendance expectations.
Clarify with the student the nursing curriculum and interpretation of programmatic requirements.
Provide needed information so students can make the best academic decisions for themselves.
Increase student awareness of educational resources available.
Discuss student academic progress and progression toward educational goals.
Refer to other institutional and community support services, where appropriate.
Forward appropriate student information regarding needs and preferences that could influence policy setting in the CoN and enhance the learning environment.
Minimum Qualifications & Requirements
Education & Experience
Earned master's in nursing required, doctorate in nursing or a related field from an accredited institution of higher learning.
Teaching experience at the baccalaureate or higher degree level.
Unencumbered California registered nurse license or eligible for licensure in California.
Experience working with leadership in healthcare and academic institutions and community organizations, preferred.
Must be qualified to teach relevant coursework in accordance with California BRN requirements.
Skills and Abilities
Excellent written and oral communication.
Ability to read and write clear documents.
Functions effectively as a member of a team and independently.
Ability to express or exchange ideas by means of the spoken word in person or over the phone.
Ability to receive detailed information through verbal and written communication.
Has a strong commitment to the caring science principles and mindfulness-based stress reduction practices central to the culture and expected outcomes of the program.
Models appropriate ethical and professional behaviors and expert communication skills.
Embraces mission, vision, and values of the program, school of nursing, and university.
Has an unobstructed vision for aligning the safety and quality with student learning activities.
1722 instructional and 150 service hours comprise a regular, 12-month annual faculty appointment. The total workload for a regular, 12-month annual faculty appointment is 1872 hours - 1722 teaching and 150 service hours.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
Annual salary range: $81,000 ~ $108,000 (exempt) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyAccess Control & Project Coordinator
Oakland, CA job
The Access Control & Project Coordinator plays a key role in supporting SMU's operational excellence by managing access control systems, event logistics, classroom scheduling, and work order processing across all four campuses. This multifaceted position ensures campus security, operational efficiency, and outstanding service delivery through seamless coordination with departments, vendors, and university stakeholders.
Duties and Responsibilities:
Key Responsibilities
Access Control & Identification Badging
Create, distribute, and manage identification badges for students, faculty, staff, and visitors.
Assign and update access levels to ensure accurate and secure campus entry permissions.
Coordinate supply ordering and collaborate with campus administrators to meet program-specific badging needs.
Obtain cost estimates, process invoices, and oversee vendor performance for access-related supplies and services.
Event Planning & Coordination
Plan and allocate university spaces for internal and external events.
Coordinate with Media Services, Risk Management, EVS Housekeeping, and Catering to ensure full logistical support-including equipment, setup, security, and cleanup.
Deliver excellent customer service to guests, faculty, staff, and event organizers.
Classroom Scheduling
Manage academic classroom assignments each term using the 25Live scheduling system.
Work closely with faculty and staff to process room requests and accommodate changes as needed.
Work Order Management
Oversee TDX work orders to ensure timely and accurate issue resolution.
Communicate proactively with the SMU community, providing updates and maintaining transparency.
Collaborate with the engineering team to troubleshoot and resolve facilities-related problems efficiently.
Education and/or Experience:
High School diploma or general education degree (GED) some college preferred
Four years related experience working in high traffic, people-oriented environment; camera observing and badging system
Physical Requirements:
Majority of activity is deskwork; it does include daily walking tours of the facility, interacting regularly with SMU Community. As needed walking duties include posting signs, visual security checks, and verbal follow-through with Staff and Faculty.
Physical ability to lift, bend, push, pull, kneel, stand, walk
Must be able to express or exchange ideas by means of effective verbal communications
Ability to receive detailed information through verbal communication
Light lifting up to 40 pounds
Employee Status:RegularExemption Status:United States of America (Non-Exempt) Time Type:Full time Job Shift:
Pay Range:
$21.55 to $24.25/hourly Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-ApplyDirector, Business Development, Academic and Healthcare Partnerships
Oakland, CA job
We're seeking a driven, relationship-oriented professional to lead the expansion of institutional and healthcare partnerships that drive enrollment in our nursing and health sciences programs. This role will develop and manage Memoranda of Understanding (MOUs) with community colleges, four-year universities, and healthcare organizations-creating seamless academic and professional pathways for students and employees to advance their nursing education through our undergraduate and graduate programs.
The ideal candidate combines a strategic mindset with measurable execution-setting clear KPIs, building strong pipelines, and partnering across admissions, faculty, and marketing teams to translate relationships into tangible enrollment growth.
Duties and Responsibilities:
Responsibilities
Develop and execute a comprehensive partnership strategy with community colleges, universities, and healthcare systems to create defined educational pathways and articulation agreements.
Negotiate and formalize MOUs that align with institutional enrollment goals, academic priorities, and long-term growth targets.
Set and manage clear KPIs tied to partnership development, enrollment conversions, and overall pipeline health.
Partner closely with Admissions and Marketing to ensure partnership-generated leads are effectively nurtured, tracked, and converted through the enrollment funnel.
Collaborate with faculty and program leadership to ensure academic alignment, transfer credit articulation, and co-developed curriculum initiatives.
Build relationships with healthcare employers to promote degree-completion and advanced nursing pathways for their employees.
Implement a structured pipeline management process, tracking each partnership's stage, engagement level, and outcomes using CRM or partnership management tools.
Monitor and report performance data-including partner activity, MOU progress, student referrals, and enrollment results-to inform ongoing strategy and resource allocation.
Represent the university at conferences, partner meetings, and regional workforce events across California and emerging out-of-state markets.
Stay informed on industry trends in nursing education, workforce development, and transfer articulation.
Qualifications
Required:
Bachelor's degree in business, education, healthcare administration, or related field.
5+ years of experience in business development, partnership management, or higher education outreach-preferably in healthcare, nursing or allied health.
Proven ability to develop, negotiate, and manage institutional or corporate agreements with measurable results.
Demonstrated experience with KPI-setting, pipeline management, and performance tracking.
Strong collaboration skills with cross-functional teams (admissions, marketing, faculty).
Excellent relationship-building, communication, and presentation skills.
Willingness to travel regionally and occasionally out of state.
Preferred:
Master's degree in business administration, higher education leadership, or related discipline.
Experience working within healthcare systems or academic institutions.
Familiarity with nursing or allied health program structures and transfer pathways.
Employee Status:RegularExemption Status:United States of America (Exempt) Time Type:Full time Job Shift:
Pay Range:
$111,000 to $118,000Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.
Auto-Apply