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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Baltimore, MD | $41,161 | $19.79 |
| 2 | Boston, MA | $40,220 | $19.34 |
| 3 | Washington, DC | $38,946 | $18.72 |
| 4 | San Francisco, CA | $37,632 | $18.09 |
| 5 | Seattle, WA | $37,170 | $17.87 |
| 6 | Chicago, IL | $36,345 | $17.47 |
| 7 | Denver, CO | $36,123 | $17.37 |
| 8 | Forney, TX | $35,403 | $17.02 |
| 9 | Phoenix, AZ | $34,844 | $16.75 |
| 10 | Broomall, PA | $34,383 | $16.53 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Technical Support Advisor | $107,896 | $52 | - |
| 2 | Lead Technical Support Representative | $93,683 | $45 | - |
| 3 | Software Support Representative | $85,094 | $41 | - |
| 4 | Telesales Representative | $63,887 | $31 | - |
| 5 | Senior Representative | $63,440 | $31 | - |
| 6 | Business Representative | $54,336 | $26 | - |
| 7 | Account Executive/Customer Service | $53,213 | $26 | - |
| 8 | Customer Retention Representative | $52,722 | $25 | - |
| 9 | Senior Technical Support Representative | $51,956 | $25 | - |
| 10 | Customer Support Executive | $43,244 | $21 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Chips&Media | $35,712 | $17 | - |
| 2 | ABT Holdings | $35,576 | $17 | 1 |
| 3 | Argosy | $35,570 | $17 | - |
| 4 | TPM | $35,514 | $17 | - |
| 5 | ESO | $35,513 | $17 | - |
| 6 | Odyssey Group | $35,450 | $17 | - |
| 7 | PTP | $35,379 | $17 | - |
| 8 | Millennium | $35,337 | $17 | 2 |
| 9 | ESP Systems | $35,272 | $17 | - |
| 10 | GSD | $35,245 | $17 | - |
| 11 | Eca | $35,227 | $17 | - |
| 12 | Asgard | $35,095 | $17 | - |
| 13 | Vivo Inspire | $34,853 | $17 | 7 |
| 14 | IMO | $34,395 | $17 | - |
| 15 | ACG | $34,226 | $16 | - |
| 16 | Ris | $33,931 | $16 | - |
| 17 | CTM | $33,730 | $16 | - |
| 18 | Flag | $33,581 | $16 | - |
| 19 | Bluestar Us | $33,472 | $16 | 17 |
| 20 | Otc | $33,060 | $16 | 4 |