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Best ticket agent certifications
Ticket agent certifications allow job seekers to demonstrate their competency as an ticket agent to employers. However, not all ticket agent certifications provide the same value for job seekers.
The best certifications for a ticket agent are Travel and Tourism Professional (TTP), Dental Assistant (RDA), and Commercial Driver License (CDL).
Below is a list of the best ticket agent certifications. Obtaining an ticket agent certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for ticket agents
| Rank | Ticket agent certification | Organization |
|---|---|---|
| 1 | Travel and Tourism Professional (TTP) | IATA |
| 2 | Dental Assistant (RDA) | AMT |
| 3 | Commercial Driver License (CDL) | FMCSA |
| 4 | Certified Travel Associate (CTA) | ICTA |
4 best ticket agent certifications
1. Travel and Tourism Professional (TTP)
Travel is an exciting, multi-faceted business for service oriented professionals that want to work independently or for a variety of employers.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Dental Assistant (RDA)
A Dental Assistant is an integral member of the dental health team, competent via education, experience, and understanding of patient welfare. The Dental Assistant is qualified to provide support in administrative duties: chairside, laboratory, and radiological procedures, as defined by existing state laws. As an agent of the Dentist, the Dental Assistant strives to cultivate good will and confidence within the dental practice.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
3. Commercial Driver License (CDL)
The Federal Motor Carrier Safety Administration (FMCSA) is the agency of the U.S. Department of Transportation that is responsible for establishing standards for Commercial Motor Vehicle (CMV) operators, including the Commercial Driver's License (CDL). The minimum national CDL testing standards and licensing requirements established by FMCSA are administered by state driver licensing agencies when they issue a CDL. You are required to obtain and hold a CDL if you drive interstate, intrastate (within a state), or for foreign commerce and drive a vehicle that meets any of the classifications of a CDL. States develop their own tests which must meet the minimum federal standards, but which also may have standards unique to the state. To get a CDL, first you must get a commercial learner's permit. States can only issue learner's permits and CDLs to drivers after they pass knowledge exams and skills tests. You have to pass the CDL knowledge and skills tests for the class of license and type of endorsement required to operate the type of commercial vehicle you plan to drive. And, you have to take the skills test in a vehicle of the same type as the vehicle you plan to operate. For a quick reference of CDL Classes, see the CDL License Matrix.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
4. Certified Travel Associate (CTA)
The Certified Travel Associate (CTA) program teaches front line travel professionals how to close more sales, improve efficiency, expand geography knowledge and fine-tune customer service skills, all while earning widely recognized industry credentials.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
What is the best certification for a ticket agent?
The best ticket agent certification is Travel and Tourism Professional (TTP). The Travel and Tourism Professional (TTP) is awarded by the International Air Transport Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this ticket agent certification:
- To become a certified Travel and Tourism Professional (TTP), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 2 year.
What certifications can impact a ticket agent career and salary?
The Dental Assistant certification will help you to secure a assistant position, which will increase your pay and career trajectory. A assistant's average salary is $37,926 whereas ticket agents make an average salary of $28,940.
The most common combination of ticket agent certifications include: Travel and Tourism Professional (TTP), Dental Assistant (RDA), and Commercial Driver License (CDL).
Online courses for ticket agents to earn certifications
1. HubSpot: Working with a ticketing system
We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing This course will be helpful to you if you are a small business and want to track everything from sales to marketing to customer support to operations in one place...
2. Adding a Phone Gateway to a Virtual Agent
This is a self-paced lab that takes place in the Google Cloud console. In this lab you will continue working on your Pigeon Travel virtual agent and add a phone gateway to allow users to call into your virtual agent...
3. Zendesk for Customer Service Agents-Complete Training Course
Learn how to use all available options of Zendesk and manage your tickets like a real PRO. This is a complete training...
4. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...
5. B2B Sales Skills: LinkedIn Lead Generation, Cold Email Sales
High-ticket B2B sales and marketing. Generate leads, sell to big companies, and win large deals. Learn sales skills!...
6. Travel Management Course (Skill-Based)
#1 Travel Management Course in the Industry .All you need to know to step into the Travel & Tourism Sector...
7. Executive Travel Planning for Virtual Assistants
Manage flights, hotels, and car services for corporate travel like a pro! PLUS travel changes during a global crisis...
8. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
9. Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...
10. Amadeus GDS Training Amadeus Course Amadeus Tutorial
Amadeus Course Step by Step Amadeus Course Amadeus GDS Training Amadeus GDS Reservation Course...
11. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
12. Sabre GDS Training Sabre GDS Course Sabre GDS Tutorial
Sabre GDS Course from Basics to Advance Level Sabre Reservation Course Sabre GDS Course...
13. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
14. Sales Skills & Negotiation Skills - Selling Masterclass
Learn How To Sell - Step By Step Guide To Self Development As A Sales Consultant - Structured Training For Beginners...
15. Customer Service
How to Approach New Customers and Maintain Existing Ones...
16. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
17. Learn Cold Calling Like the Wolf of Wall Street in 3 Days
Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...
18. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
19. The Complete B2B Sales Masterclass: 6 Courses in 1
1. Generate Leads, 2. Pitch, 3. Close & Handle Any Objection: Get Certified in Cutting Edge, Non-Pushy B2B Sales System...
20. CSMath: Make Data-Driven Decisions in Customer Success
Learn how to separate the signals from the noise!...