Lodging Enterprises jobs in Redondo Beach, CA - 119 jobs
Housekeeping Room Attendant
Lodging Dynamics 4.3
Lodging Dynamics job in Anaheim, CA
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.
Life as a Room Attendant:
Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards
Changes sheets, makes beds and vacuum in both stay over and check out guest rooms
Dusts entire guest room including tables, night stands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms
Notifies guest services (front desk) when service is complete so rooms may be sold
Reports any room unable to be serviced within appropriate time standards to supervisor and needed repairs of unsafe conditions to the supervisor
Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen
Follows procedures for team cleaning and self-inspecting program
What we're looking for:
Basic reading, writing and math skills are preferred. No experience necessary
Friendly and accommodating towards guests
Organizational skills and attention to detail
Flexible worker
What to expect in your first few months:
You will begin by getting familiar with the property while receiving proper training for your role. From there, you will focus on maintaining the standards of cleaning of all the hotel guest rooms and/or other assigned areas. As your work progress, you will have an important role of ensuring guest satisfaction through hotel sanitation and appearance!
The perks working for us:
People-first culture
Travel discounts at hotel partners and franchises
Paid time off
Participation in our Wellness program
Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits
How to apply:
Join us! Submit your application online!
$32k-39k yearly est. 9d ago
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Hotel Housekeeping Supervisor
Lodging Dynamics 4.3
Lodging Dynamics job in Redondo Beach, CA
Life as a Housekeeping Supervisor:
Schedule routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair.
Assist in controlling expenses and minimizing waste in all areas of housekeeping.
Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to Lodging Dynamics standards.
Assist with deep cleaning projects and housekeeping staff during unanticipated rush periods.
Maintain required PARs of all housekeeping and laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
Respond to all guest requests, situations, complaints and accidents presented to housekeeping in an attentive, courteous and efficient way.
What we're looking for:
At least 3 years of progressive experience in a hotel or a related field; a 4-year college degree and at least 1 year of related experience.
Supervisory experience required.
Must be effective in handling problems in the workplace.
Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
What to expect in your first few months:
First, you will get to know the housekeeping team! From here, you will be working with the team to share your expertise on maintaining our housekeeping processes, standards, and procedures. As your work grows, you will play an important role in overall guest satisfaction.
The perks working for us:
Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits.
Paid time off for full AND part time associates.
Travel discounts at hotel partners and franchises around the world.
Participation in our Wellness program.
On-demand pay opportunities for instant pay between paychecks.
Leadership development program and growth opportunities.
How to apply:
Join us! Submit your application online!
Lodging Dynamics LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Lodging Dynamics LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.
About Lodging Dynamics:
Lodging Dynamics is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.
$37k-47k yearly est. 60d+ ago
Team Member
CKE 4.7
Los Angeles, CA job
The Crew Person is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. This role provides each guest with a positive experience, prepares quality food products according to standards, and keeps restaurant clean, pleasant and safe for all guests and employees.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
▪ Follows all Company Guest service guidelines and procedures; takes the appropriate action to ensure all Guests receive “SUPERSTAR Service”
▪ Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned
▪ Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards
▪ Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees
▪ Follows all company cash control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.
▪ Demonstrates oral communication skills; communicates effectively with various contacts (internal and external)
▪ Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
▪ Enrollment in high school; high school diploma or equivalent is preferable
▪ Must be a minimum of 16 years of age
▪ Must have reliable transportation to work
▪ Must be able and willing to work flexible hours, possibly including opening and closing shifts.
WORK ENVIRONMENT
▪ Fast paced environment working with kitchen equipment in tight quarters
PHYSICAL DEMANDS
▪ Stand for long periods of time
▪ Bend and stoop
▪ Work around heat
▪ Able to lift 50 - 75 lbs. comfortably
▪ Work with various cleaning products
$29k-33k yearly est. 60d+ ago
Operations Implementation Manager - Carl's Jr.
CKE 4.7
Anaheim, CA job
The Operations Implementation Manager is responsible for the development, commercialization, and implementation of procedures, operational standards, and test products, including but not limited to Limited Time Offers (LTO's), spec/vendor change tests, packaging, small wares, and efficiency tests. This role communicates necessary information for the implementation and management of assigned products and/or for the introduction and optimization of projects.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Develops, coordinates, and implements procedures and operational standards for assigned restaurant tests; system rollouts of new products, technologies, equipment, and smallwares.
Critiques and provides updated content for the operations procedure manuals (OPM, R&M) to ensure continuity of product requirements and changes for Operations Manuals
Troubleshoots, diagnoses, and remedies field operations and the corporate department's existing systems, procedures, and technologies
Coordinates field operations requests regarding issues and suggestions for improvements with corporate departments
Communicates effectively and in a timely manner with field operations, corporate partners, Franchisees, project teams, department members, and Executive management
Documents project feedback, observations, analysis, survey development, and Executive Summaries
Demonstrates excellent oral and written communication skills; communicates effectively with various contacts (internal and external)
Consistently exercises independent judgment and discretion in matters of significance
Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Must possess approximately two (2) to four (4) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
BA/BS Degree preferred
Must have in-house expertise in restaurant operations, systems, and procedures; multi-unit preferred
Must be proficient in Microsoft Office Suite
Must have excellent planning, prioritizing, organizational, and problem-solving skills
Must have the ability to analyze complex variable situations and identify appropriate courses of action
Must be able to handle multiple projects simultaneously and accommodate shifting business needs
Must display strong analytical and organizational skills and can identify and implement process improvement strategies with positive business results.
Must have a strong work ethic and a high level of confidentiality to ensure proper handling of sensitive information
WORK ENVIRONMENT
Hybrid Corporate Office is a fast-paced, high-volume of activity, and deadline-driven environment
Visits to the Company and franchise-owned restaurants, vendor locations
PHYSICAL DEMANDS
Sitting for extended periods, using a telephone, typing, and/or operating a computer and/or mouse
Travel to and from restaurant locations (Car, flights)
Ability and mobility to physically set up equipment and/systems
Travels as needed, approximately sixty (60)% domestically
Target Salary Range: $70K-$91K
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
$70k-91k yearly 42d ago
Lobby Lounge Host
Accor Hotels 3.8
Santa Monica, CA job
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market.
What is in it for you:
* Employee benefit card offering discounted rates in Accor worldwide for you and your family
* Learning programs through our Academies designed to sharpen your skills
* Ability to make a difference through our Corporate Social Responsibility activities
* Career development opportunities with national and international promotion opportunities. The sky is your limit
* Pay Rate Range: $26.43-$33.04 USD Gross per hour.
Job Description
Reporting to the Assistant Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer a professional and friendly greeting, and provide engaging service
* Assist guests regarding food and beverage menu items in an informative and helpful way
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
Qualifications
* Previous Food and Beverage experience required
* Previous Point of Sale System experience required
* Familiarity with the local Los Angeles restaurant scene and trends required
Additional Information
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-YC1
$26.4-33 hourly 2d ago
Carl's Jr Field Trainer
CKE 4.7
Anaheim, CA job
ESSENTIAL FUNCTIONS
Partners with Sr. Director of Company Operations, Area Manager and District Managers (DM's) Franchise Management to determine training needs
Analyzes operational and developmental opportunities, designs strategic regional solutions that support our field operations
Designs training strategy plans that meet established timelines and budget parameters
Conducts training, development and education sessions; evaluates their effectiveness and provides feedback, training materials, tools and programs to the appropriate departments and/or individuals
Identifies and implements process improvement capabilities to drive business results
Performs the Restaurant General Manager training process for newly hired managers
Establishes Company training-restaurant locations within region and continuously monitors measures to achieve processes, quality standards, and commitments
Plans, directs and coordinates the training of new product rollouts within the region
Demonstrates excellent oral and written communication skills; communicates effectively with various contacts (internal and external)
Consistently exercises independent judgment and discretion in matters of significance
Attends seminars and completes other training to remain current on industry trends
Participates in company meetings, webinars and conference calls
Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Must possess approximately three (3) to five (5) years of experience in a General Manager or multi-unit supervisory role.
Field Training experience in retail/restaurant organization is preferred
BA/BS Degree preferred
Must be proficient in all Microsoft Office programs including Word, PowerPoint and Excel
Must have excellent presentation skills
Must have outstanding interpersonal relationship building and employee coaching skills
Must be able to handle multiple projects simultaneously and accommodate shifting business priorities
Must be able to work as a team and independently
Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
WORK ENVIRONMENT
Corporate Office fast paced, high volume of activity and a deadline driven environment
PHYSICAL DEMANDS
Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
Travels as needed approximately twenty-five (25)%
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
$34k-54k yearly est. 34d ago
Executive Assistant to the Executive Office
Accor Hotels 3.8
Los Angeles, CA job
Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Job Description
SUMMARY
Perform day-to-day administrative functions of the Executive Office and insure an effective and efficient level of communication and coordination within the organization. Oversee common administrative functions that include correspondence, office telephone communications and responses. Establish and maintain general and specific office procedures, records, reservations, reports and logs. Coordinate the office to insure effectiveness and establish lines of communication with key managers to insure efficient flow of information.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Maintain a consistently professional presence in the Executive office
* Assist with scheduling appointments and travel, answering phones, relaying messages for the GM and Dir of Rooms
* Provide direct support to the General Manager and Director of Rooms, including personal matters, managing work calendar, travel accommodation and events, producing correspondence and reports, and scheduling hotel meetings
* Communicate and coordinate with department leaders to collect data and information to prepare reports and presentations
* Coordinate the visits of VIP guests, ensuring they receive the highest level of service
* Serve as a principal source of information for the team and organize and implement administrative systems and procedures
* Handle highly confidential/private matters
* Assist with presentations for townhall, ownership and corporate
* Manage Trust You, TripAdvisor, Google, etc. responses.
* Resolve online and in-house guest complaints when needed
* Assist and keep a track of the LQA and Forbes internal audits
* Present action plans when needed
* Prepare the welcome letters for guests
* Pick up and deliver internal mail
* First hand contact with ownership, asset management, corporate and residents
* Photocopy, distribute, and file all letter/email correspondence for complaint/compliment letters, comment cards
* Control the complimentary nights guest certificates
* Manage all guest correspondence for the Executive Office and any compensation letters from the Front Office or F&B
* Assist Corporate office representative and Dir of Rooms with problem resolution
* Maintain lobby ambassador, leadership schedule in order
* Assist operational departments with projects and collateral as requested by the GM or Dir of Rooms
* Assist with external and internal requests for preferential room rates, VIP reservations for rooms and dinning.
* Organize itineraries for incoming VIP's in collaboration with GM or Dir of Rooms
* Assist Concierge and VIP coordinator with any special guest requests or needs
* Order VIP amenities generated from the Executive office
* Maintain the office supply inventory
* Maintain the confidentiality of all correspondence and communication within the office
* Compile, take and send out the minutes for meetings that are requested
* As required, assist other department such as sales or PR for client relation events
* Be available with prior notice to have flexible working hours for morning and evening work related activities
* Assist the Human Resources office with administrative assistance when necessary.
* Perform other hotel tasks as assigned
* Assist with presentations for townhall, ownership and corporate
* Manage Trust You, TripAdvisor, Google, etc. responses.
* Resolve online and in house guest complaints when needed
* Assist and keep a track of the LQA and Forbes internal audits
* Present action plans when needed
What is in it for you:
* Salary Range: USD$80,000 to USD$90,000 gross
* Discounted hotel rooms, food & beverage rates and spa services to employees at our sister properties around the globe
* Duty meal in our staff cafeteria and dry cleaning of work attire
* Learning programs through our Academies to promote growth and development so that you can perform at your full potential
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Qualifications
QUALIFICATIONS necessary to perform this job successfully include but are not limited to:
* Excellent interpersonal communicative skills and ability to deal effectively with wide range of individuals and personalities. Must be comfortable communicating with affluent persons, aggressive businesspersons, executive level staff, and in handling guest complaints while maintaining composure
* Excellent telephone skills, meticulous with regards to messages and funneling the caller to the right source to resolve the problem
* 5 years hotel experience as a minimum.
* Thorough working knowledge of MS Word, Excel, e-mail, and ability to research information on the internet
* Demonstrated organizational skills
* Must be discreet and able to diffuse difficult situations
* Ability to handle multiple tasks
* Competency with basic accounting functions
* Excellent typing and general secretarial skills
* Mature, professional demeanor
* Positive attitude
* Fluent in English
* Ability to speak Spanish preferred. Must be able to communicate clearly with colleagues and applicants via phone, face to face, and written means.
Additional Information
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
$80k-90k yearly 28d ago
Maintenance Engineer
Accor Hotels 3.8
Los Angeles, CA job
We are looking for a Maintenance Engineer to join our amazing Hoxton Team! The role is be based within the property and works directly with the Director of Engineering The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.
Job Description
What You'll Do...
* Take regular action to keep guest room and areas fully operable for guest comfort and safety and the work environment safe for fellow team members.
* Use your wits and technical abilities to solve problems and make repairs effectively and efficiently.
* Respond courteously and promptly to guest requests promptly and resolve matters to the guest's greatest satisfaction. Be hospitable and friendly.
* Help keep the mechanical areas safe, orderly, and clean and maintain legible, orderly records.
* Responding to engineering planned maintenance work orders in a timely, professional manner.
* Proficiently use the digital work management system and track all maintenance related duties accurately.
* Seek continual improvement for the department and hotel.
* Notify supervisors of equipment and supply needs through inventory and par levels.
* Ability to learn and respond to all emergency procedures.
* Comply with all the policies, procedures and regulations that relate to the local, state and federal laws.
Qualifications
About You...
* Previous work-related skills, knowledge, or experience is necessary; i.e. painter; carpenter, electrician, pool maintenance, air conditioning, kitchen repairs, etc.
* You can effectively communicate technical information in a simple way while maintaining a professional manner.
* You have the ability to work in a team and make independent decisions.
* You execute. You get things done.
* You are scarily organized.
* You jump out of bed every morning, fizzing with energy and jazzed about what you're doing today.
* You are humble. There are no egos, and no drama.
* You take ownership of issues, solve problems and make effective decisions.
* You learn quickly and have the ability to adapt to The Hoxton's unique culture.
* You'll work positively & collaboratively to achieve the highest standards of delivery at work.
* If we get stuck in an elevator with you - we'll get along nicely and have a laugh along the way.
Additional Information
What's in it for you…
* Become part of a team that's very passionate about creating great hospitality experiences.
* Competitive salary.
* 19 days of paid time off and holidays plus a comprehensive insurance benefits package.
* Food on us during your shift.
* Enjoy a free night at The Hoxton when you first start with us.
* Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
* An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
* Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time!
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
* Excellent discounts across The Hoxton and the global Ennismore family.
More about us….
The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces.
The Hoxton, Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.
Compensation: $24.00 USD per Hour
$24 hourly 38d ago
Campus Sales Coordinator
Lodging Dynamics 4.3
Lodging Dynamics job in Redondo Beach, CA
Under general direction, the Campus Sales Coordinator sells, details, and facilitates small catering events at the campus of assigned hotels. This role also provides support as needed to the Campus Sales Team.
ESSENTIAL JOB FUNCTIONS.
Coordinates the sales and guest interaction with the booking of guestrooms, catering services, and banquet facilities across the campus as directed by the Campus Director of Sales, Assistant Director of Sales, or Sales Managers.
Negotiates and finalizes contracts and banquet event orders by meeting with clients for the campus properties.
Researches competing hotels and event spaces, prospects, and networks to surface business.
Reviews and adjusts catering menus and prices with the General Managers and Campus Director of Sales at minimum twice a year across all campus properties.
Sells to fill needed dates for guest rooms and meeting space across the campus.
Attends daily/weekly Sales meetings.
Provides administrative support to the Sales team across all assigned properties.
Maintains accurate records of sales activities and customer information.
Coordinates with clients to gather information and update them on the status of their Groups and Events across the campus.
Ensures timely delivery of information to clients and follows up on any issues that may arise at any of the assigned properties.
Follows up with clients after each function to ensure satisfaction.
Collaborates with other departments such as Front Desk, Housekeeping, and Maintenance at the assigned hotels to ensure a smooth Sales and Catering process.
Creates welcome letters for arriving VIPs and Corporate accounts.
Communicates and assigns rooms for Site and Events occurring at the campus hotels to all departments.
Reviews Group pick-up reports and releases rooms past cut-off date for the assigned properties.
Completes group resume for packets each week.
Awards points to groups through Group posting tools.
Verifies that groups going to the master have sufficient funds to cover stay at campus properties.
Builds room group blocks in Delphi and PMS systems.
Answers phone calls and group inquiries for the campus.
Performs site tours across the campus.
Creates contracts and proposals for properties.
Emails rooming lists to clients.
When applicable, assists the Sales team with prospecting and gathering contact lists for the campus.
Creates flyers as needed.
Performs shop calls as requested across the market.
Schedules and attends off-property site tours representing the campus.
Prepares invoices for prepayment groups across the assigned properties.
Updates forecasted and blocked rooms in Delphi after group cut-off dates.
Enters group pick-up into Delphi after group departure.
Collects advance deposits for campus properties.
Processes cancellations.
Reviews group billing after group departures.
Prepares "Thank You" letters for campus clients.
Attendance is a key component of this position.
Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.
Maintains open and effective communication with team members and management.
Attends and participates in team meetings.
Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties and responsibilities as assigned.
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
EDUCATION
High school diploma or equivalent.
EXPERIENCE
A minimum one (1) year of experience of catering/meetings/events sales experience required.
No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
This position does not include any supervisory responsibilities.
LICENSES & CERTIFICATIONS
This position does not require licenses or certifications.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.
Customer service skills.
Able to maintain a positive and professional working environment.
Fosters a culture of excellence.
Attention to detail.
Analytical and problem-solving skills.
Able to maintain composure and objectivity under pressure.
Proficient in Google Docs/Microsoft Word.
Proficient in Google Sheets/Microsoft Excel.
Basic knowledge of Google Slides/Microsoft PowerPoint.
Proficient in M3.
Proficient in multi-brand systems.
Proficient in Delphi FDC.
Proficient in ProfitSword.
Proficient in Cvent, Meeting Broker, The Knot, Knowland, TravelClick and Marriott/Hilton Sales Tools Resources.
Basic math skills.
Performs well with frequent interruptions and/or distractions.
Able to communicate appropriately and effectively with all levels of management and external stakeholders.
Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and guests.
Knowledge of key industry trends, regulations, and the current industry landscape.
Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary.
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.
Able to maintain a positive and professional working environment.
Fosters a culture of excellence.
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.
TRAVEL REQUIREMENTS
No travel required.
PHYSICAL DEMANDS
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.
Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Grasping: Applying pressure to an object with the fingers and palm.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.
Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
WORK ENVIRONMENT
None: No exposure to adverse environmental conditions (typical office/administrative setting).
DISCLAIMER
This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.
The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.
The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.
Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.
$33k-41k yearly est. 9d ago
Laundry Attendant
Lodging Dynamics 4.3
Lodging Dynamics job in Anaheim, CA
Job brief
We are looking for an attentive Laundry Attendant to support the functions of our establishment and the needs of our customers.
A Laundry Attendant's responsibilities include cleaning, pressing and folding laundry as needed. They may also be responsible for the maintenance of laundry equipment and other duties around the facility.
Ultimately, you will play a crucial role in the presentation of the establishment by ensuring all textiles are well cared for and maintained.
Responsibilities
Folding laundry
Keep an updated inventory of laundry detergents and sewing kits
Track maintenance and repairs on laundering equipment
Ensure that the facility remains clean at all times
Anticipate and respond to customers' queries, concerns and complaints
Requirements and skills
Proven work experience as a Laundry and/or Looby Attendant or similar role
Familiarity with cleaning detergents and laundering equipment
Ability to stand for long periods
Outstanding organizational and time management skills
Excellent analytical and problem-solving skills
$29k-36k yearly est. 60d+ ago
Lobby Lounge Busperson
Accor Hotels 3.8
Santa Monica, CA job
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market.
What is in it for you:
* Employee benefit card offering discounted rates in Accor worldwide for you and your family
* Learning programs through our Academies designed to sharpen your skills
* Ability to make a difference through our Corporate Social Responsibility activities
* Career development opportunities with national and international promotion opportunities. The sky is your limit
* Pay Rate Range: $26.43-$33.04 USD Gross per hour.
Job Description
Reporting to the Assistant Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
* Provide warm and engaging service and greeting each Guest with a smile.
* Assist servers, bartender with table bussing and closing service.
* Locate, wash, polish and replenish glassware as needed throughout the shift
Qualifications
* Must have previous Food & Beverage experience
* Communication skills are critical
* Must be able to communicate clearly and listen attentively to management, guests and fellow employees from the Restaurant servers to the Chef and Culinary Team
* Must have ServSafe certificate
Additional Information
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-YC1
$26.4-33 hourly 1d ago
Director of Finance
Accor Hotels 3.8
Los Angeles, CA job
Mama Shelter is heading to Downtown Los Angeles! This vibrant, new hotel offers 140+ eclectic rooms and suites, and multiple restaurants, including a rooftop bar. Located in the Fashion District, guests will enjoy easy access to some of LA's most dynamic neighborhoods and attractions.
Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
Whatever your role, we're all here to make the customer experience as unforgettable as possible.
Our mission: to bring little moments of happiness to people.
Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
Job Description
Would you like to be part of the opening of our Mama Shelter in Downtown Los Angeles!?
THE MISSION?
Welcome to Mama Shelter, where the numbers are as essential as the vibes! As our Director of Finance, you'll be at the heart of the action, orchestrating all the financial matters behind the scenes.
Here's what you'll be responsible for:
* Guardian of the Numbers: From accounting, reporting, forecasting, budgeting, and treasury to taxation, you'll keep everything in perfect balance. Think of yourself as the financial superhero, making sure that every detail is under control and no number is left behind.
* Master of Financial Statements: You're an expert when it comes to balance sheets, profit & loss statements, and cash flow management. You'll keep those balance sheet reconciliations spotless and audit-ready and ensure all financial data is clean, accurate, and compliant - everything runs like a well-oiled machine. ️
* Revenue & Cost Optimizer: You'll play a key role in boosting both revenue and cost-efficiency, providing detailed reports and analysis that help steer the ship towards financial success.
* Bridge Builder: You'll be the bridge between finance, operations, Ennismore regional support, and the hotel owner.
* Forecasting Guru: You excel at managing budgets and forecasts, making sure our financial planning stays on track and nothing is overlooked.
* Accounting Maestro: You'll handle daily, and monthly accounting tasks related to income control - from sales journal prep, and revenue control to account reconciliations, cash management, and following up on receivables.
* Cash Flow Commander: You'll be in charge of cash control, ensuring that accounts payable and receivables are kept in tip-top shape at all times.
* Compliance Officer: You'll ensure strict compliance with accounting policies, internal controls, licenses, permits, leases, contracts, legal agreements, and all operational taxes. You'll champion risk management, support audits, and keep everything squeaky clean and regulation-ready - all while advising and guiding management to enforce these standards across the property.
* Leader with Passion: You'll guide and develop the Mama Finance team, helping them grow and succeed as part of the bigger picture. You'll inspire across departments, support operational leaders, and work hand-in-hand with the Executive Committee and Ennismore support teams to ensure the property runs like a perfectly tuned financial engine.
Qualifications
MADE FOR YOU? ONLY IF…
* You bring 5+ years' experience in senior finance positions within the hospitality industry.
* You're well-versed in Los Angeles' financial landscape - from local ordinances and compliance requirements to the unique complexities of operating in the LA market. ️
* You juggle priorities and multiple projects with ease. You're organized and always on top of things (no chaos here!).
* You love numbers - and they love you back.
* You're a people person with the ability to collaborate across departments while keeping everything running like clockwork.
* You respect confidentiality - what happens at Mama, stays at Mama! ️️
* You pay attention to detail: you catch every error, every penny, and every decimal point.
* You live, breathe, and dream in Excel - it's your daily tool for reporting and calculations. You've mastered every formula.
* You inspire with high energy, genuine motivation, and a leadership style that brings out everyone's best.
* Action-oriented, you get your hands dirty and believe that participative management is the key to success.
* You know how to handle pressure and stress (Master Yoda taught you everything you need to know). ️
* Your passion for hospitality shows in everything you do-you create guest-centered experiences and inspire your team to do the same.
* You are highly responsible, reliable and ethical. A reputation for honesty and integrity.
YOUR LITTLE EXTRAS :
* You've been part of a hotel opening before and know what it takes to make the numbers work in the early stages of launching a new property.
* You're familiar with Opera and Sun Systems software.
* You're as vibrant as you are meticulous - balance is key! ️
Additional Information
OUR LITTLE EXTRAS ARE:
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* A competitive package and plenty of opportunity for development.
* Offers on various Mama and Ennismore Group restaurants and hotels
* Discover worldwide benefits with the Accor Heartist benefits
* Discounts so crazy Mama products are jealous
* A free night at Mama when you join: the chance to experience Mama as a customer!
* And of course, a team bursting with energy and passion to welcome you
The annual base salary for this role is starting at $185,000.
Mama Shelter Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Mama is an inclusive company, and our ambition is to recruit and promote diverse talent.
Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
$185k yearly 50d ago
Director of Event Operations
Accor Hotels 3.8
Los Angeles, CA job
Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Job Description
Director of Event Operations
Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Century Plaza a truly unforgettable experience. As Director of Event Operations, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service at each group function.
What you will be doing:
* Direct and manage all activities related to the Banquet department, ensuring all service standards are followed
* Work closely with Catering and Conference Service team to execute on client needs, expectations, and timelines
* Attend regular meetings to discuss Banquet Event Orders and event forecasts
* Ensure all functions make a positive visual impact and unforgettable guest experience; including ambiance, décor and service delivery
* Focus on guest satisfaction scores (Voice of the Guest / Meeting Planner) in all duties and interactions
* Attend pre-conference meetings with clients to confirm all relevant details are communicated
* Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
* Follow the annual budget and administer it in a fiscally responsible manner
* Ensure all financial reporting is maintained and accurate billing for each banquet function is recorded
* Oversee and enforce departmental standards, performance, dress code, appearance, sanitation, etc., according to established policies and CBA guidelines
* Responsible for producing employee schedules based on forecast, labor standard and CBA guidelines
Qualifications
Your experience and skills include:
* Minimum of two years senior leadership experience in a high volume F&B, Event (Banquets) operations required, preferably within luxury hotels
* Previous experience managing large events (1,000+ guests) on a regular basis required
* University degree in Hotel/Restaurant management or related discipline a strong asset
* Strong ability to manage teams effectively, with a focus on coaching and mentoring employees
* Exceptional organizational skills with the ability to manage multiple priorities and timelines
* Knowledge of CBA compliance and experience managing unionized teams, required
* Efficient and effective operational skills
* Strong cross-functional team player
* Responsive, with a sense of urgency
* Consistent follow through
* Possess a focus on guest service
* Strong food and wine knowledge
* Make business decisions based on Event Orders, available information, experience and collaborative input
* Work tactfully, courteously and seamlessly with the general public, customers and colleagues
* Perform a variety of activities; able to change activities frequently and sometimes without advance notice
* Demonstrate the ability to change activities frequently and manage interruptions
* Accept full responsibility for directing and managing an activity
Additional Information
What is in it for you:
* Salary Range: $120,000 - $140,000 USD
* Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
* We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
* Competitive Health Benefit Package within 30 days of employment
* 401(k)/Roth IRA Eligibility after 60 days of employment
* Cell Phone Usage Reimbursement
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
$120k-140k yearly 17d ago
Guest Relations Manager
Accor Hotels 3.8
Long Beach, CA job
Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.
Job Description
* Consistently offer professional, friendly and engaging service
* Handle guest concerns and react quickly, logging and notifying proper areas and making decisions regarding proper next steps
* Assist with the monthly departmental meetings
* Balance operational, administrative and Colleague needs
* Assist guests regarding hotel facilities in an informative and helpful way
* Follow department policies, procedures and service standards
* Follow all safety policies
* Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment.
* Deliver a seamless guest experience from pre-arrival through departure, ensuring personalized service and attention to detail at every touchpoint.
* Oversee check-in/check-out processes, room readiness, and guest preferences, including VIP handling and special setups.
* Act as first point of contact for concierge-related services, arranging dining, spa, and activity itineraries when needed.
* Collaborate with Food & Beverage, Sales & Marketing, and Rooms Operations to ensure timely amenities and support promotional initiatives.
* Respond promptly to guest inquiries and complaints, ensuring effective resolution and follow-up, including personalized recovery communications.
* Monitor guest feedback and service trends to implement improvements.
* Lead and mentor teams, fostering engagement through training, coaching, and recognition programs.
* Support MOD shift coverage as needed. You are familiar with all policies and procedures relating to the Front Desk and Guest Services providing hands-on support as needed
* Ensure compliance with LQA, Forbes, and brand standards through audits and corrective actions.
* Collaborate with Revenue Management to align guest experience initiatives with business goals.
* Represent Rooms Division in leadership forums and champion luxury service culture across departments.
* Manage budgets and prepare monthly reports on guest satisfaction and recovery metrics
* Assist guests with transportation and experience bookings as well as knowledge of the local area.
* Additional duties as assigned.
Qualifications
* 3+ Years of previous supervisory experience required, preferably in luxury setting
* Previous Opera Cloud Property Management System experience preferred
* Previous experience in handling guest or client experience preferred
* Computer literate in Microsoft Office applications required
* University/College degree in a related discipline preferred
* Must possess a professional presentation
* Strong interpersonal and problem-solving abilities
* Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure
* Highly responsible & reliable
* Ability to work well under pressure in a fast-paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
* Previously demonstrated leadership skills supporting an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service
* Ability to contribute to making gains towards targeted GSI, GOP, and EEI results
* Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination
* Ability to analyze data and trends and create strategies for improvement
Additional Information
What is in it for you:
* Salary range: USD $78,700-$80,450 gross per annum
* Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
* We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
$78.7k-80.5k yearly 3d ago
Senior Leisure & Entertainment Sales Manager
Accor Hotels 3.8
Long Beach, CA job
Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.
Job Description
* Ensure prompt and courteous service is extended to both internal and external customers
* Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
* Establish new or manage existing Sales Leisure and Entertainment accounts as defined by the hotel
* Build strong and productive relationships within the Luxury Consortia he hotel is a partner to such as Virtuoso, Signature Travel Network, American Express Fine Hotels and Resorts and Internova Select.
* Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
* Travel and attendance at tradeshows and in roadshows with the goal of securing more business and revenues for the hotel and building and strengthening relationships.
* Maintain international accounts, contact, activity and business details within the appropriate software applications
* Work closely with Reservation, Guest Services and Front Office teams to ensure all details of the guest preferences were delivered
Qualifications
* Previous Sales experience required; luxury hotel experience preferred
* Computer literate in Microsoft Window applications and/or relevant computer applications required
* Experience with Opera preferred
* University/College degree in a related discipline preferred
* Excellent communication skills, both written and verbal required
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
What is in it for you:
* Annual salary: USD $95,000-$110,000 gross per annum
* Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
* We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
$95k-110k yearly 16d ago
Fig Bartender
Accor Hotels 3.8
Santa Monica, CA job
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market.
What is in it for you:
* Employee benefit card offering discounted rates in Accor worldwide for you and your family
* Learning programs through our Academies designed to sharpen your skills
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
* Career development opportunities with national and international promotion opportunities. The sky is your limit
* Pay Rate: $21.40 per hour
Job Description
Reporting to the Fig General Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Assist guests regarding all beverage menu items in an informative and helpful way
* Mix drinks and control the beverage stock as per guidelines
* Have full knowledge of beverage lists and promotions
Qualifications
* Previous bartending experience preferred
* Excellent knowledge of all beverage products
* Previous point of sale system experience an asset
* Excellent communication and organizational skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$21.4 hourly 9d ago
INSPIRE - Leadership Development Program - Rooms Operations
Accor Hotels 3.8
Los Angeles, CA job
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
We invite you to join the world of luxury hospitality at Fairmont Century Plaza as part of our Inspire Program in Rooms Operations. This 12-18 month immersive leadership journey is designed to help you grow into a confident, capable first-time leader within Fairmont, making your mark within one of the world's most storied luxury brands. Through a combination of structured cross-exposure, Hotel Executive Committee mentorship, and real-world business impact, you'll build the skills, mindset, and experiences that will shape your career.
Job Description:
Your Development Journey:
As an Inspire, your journey will unfold as follows:
* Onboarding & Orientation: Embark on a comprehensive brand and service culture immersion, align on your cross-exposure schedule, and be introduced to your dedicated mentor and division team.
* Cross-Exposure Experience: Broaden your division-specific expertise through hands-on, in-depth operational understanding in different functional areas within your division.
* Business Impact Project: Apply your learning to a real-world business challenge, conceptualizing and executing a project that allows you to showcase your leadership, innovation, and strategic thinking. Enter a global competition to put your project on center stage.
* Hotel Executive Committee Mentorship: Learn from an experienced leader who will help guide your growth, inspire your leadership journey and connect you to the Fairmont values.
* Build your community: Connect with your peer community of Inspire participants from our network of hotels, enhancing your global mindset and support network.
* Be Inspired: Join our virtual leadership speaker series connecting you with Senior Leader
Throughout this program you will:
* Build strong relationships and network with Hotel Executive Committee leaders and colleagues across the hotel.
* Continuously develop leadership skills, build business acumen, and contribute to creating exceptional guest experiences.
* Make meaningful impact and drive results within your assigned areas of focus.
What's In it For You:
* Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe
* We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
* Salary: $75,000-$80,000
Qualifications
* A recent graduate with a degree in Hospitality Management, Business Administration, or a related field.
* Demonstrated passion for luxury hospitality and a strong desire to develop into a future leader in hotel operations.
* Proven leadership potential, evidenced by academic achievements, extracurricular activities, or previous work experience.
* Exceptional communication and interpersonal skills, with the ability to connect effectively with diverse groups of people.
* Strong analytical and problem-solving abilities, with a proactive approach to challenges.
* High level of adaptability, resilience, and a positive attitude in a fast-paced environment.
* Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
* Foster an inclusive environment where every individual feels valued and respected.
* Create an environment where colleagues are empowered, supported, and recognized.
Additional Information
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
$75k-80k yearly 60d+ ago
20/Hr Front Desk Agent-Hilton Garden Inn Los Angeles Redondo Beach
Lodging Dynamics 4.3
Lodging Dynamics job in Redondo Beach, CA
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.
Life as a Front Desk Agent:
Books guest reservations and/or coordinates with reservation center.
Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals.
Greets, registers, and assigns rooms to guests.
Handles confidential information, including guest records, with a high degree of integrity.
Answers and routes call as appropriate; takes guest messages with accuracy.
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction.
What we're looking for:
High school diploma; or 1-3 months related experience; or equivalent combination of education and experience.
Good understanding of procedures and practices in the hospitality industry.
Excellent written and verbal communication skills.
Strong organizational and time management skills.
The ability to provide exceptional customer service.
Good leadership and training abilities.
What to expect in your first few months:
First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!
The perks working for us:
People-first culture.
Travel discounts at hotel partners and franchises.
Paid time off.
Participation in our Wellness program.
Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits.
How to apply:
Join us! Submit your application online!
$33k-40k yearly est. 3d ago
Director of Food & Beverage
Accor Hotels 3.8
Los Angeles, CA job
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Job Description
Director of Food & Beverage
As Director, Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction
What you will be doing:
* Inspire and drive innovative experiences and activations, menus and concepts; creating a destination of choice for both Hotel and external guests
* Participate as a Senior Leader in hotel wide strategic decisions
* Lead and manage the day to day operations of the Food & Beverage Division ensuring all luxury service standards are followed
* Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
* Lead and support all Food & Beverage departments in the achievement of their financial and operational targets
* Prepare annual budgets and administer in a fiscally responsible manner
* Implement effective control of food, beverage, labor and operating expenses throughout the F&B division
* Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
* Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as
* well as increase volumes and profits
* Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
* Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas.
* Handle all guest complaints in the food and beverage division
* Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability
* Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.
* Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
* Oversee the selection, training and development of all Heartists to ensure timely recruitment and career growth
* Develop a high performing F&B Leadership Team and be invested in their growth
* Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.
* Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
* Follow department policies, procedures and service standards
* Follow all safety policies
* Other duties as assigned
Qualifications
Your experience and skills include:
* Previous Food & Beverage experience in a senior leadership role required
* Minimum 5-7 years progressive experience in managing F&B operations in a luxury hotel gained from working in global key cities
* Experience in a Forbes 5* environment preferred but not essential
* Experience in a union environment preferred
* Computer literate in Microsoft Windows applications required
* University/College degree in a related discipline
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
* Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
* Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revinate
* Excellent communication and organizational skills
* Entrepreneurial mindset with strong interpersonal and problem solving abilities
Additional Information
What is in it for you:
* Salary Range: $160,000 - $200,000 USD
* Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
* We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
* Competitive Health Benefit Package within 30 days of employment
* 401(k)/Roth IRA Eligibility after 60 days of employment
* Cell Phone Usage Reimbursement
* Complimentary Dry Cleaning Services for business attire
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
$65k-88k yearly est. 7d ago
Breakfast Cook- Temporary 3-4 weeks with on call option for 6 months
Lodging Dynamics 4.3
Lodging Dynamics job in Redondo Beach, CA
Cook items as according to a recipe
Maintains standards of food and beverage quality and guest services; resolves guest complaints.
Responsible for monthly inventories and initiates programs to reduce breakage and loss in glassware and silverware.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Prepare items needed for the breakfast period as well as oversee preparation of the needed items for the evening reception.
Restock items that were depleted during the shift and make sure to maintain proper storage procedures specified by Health Department and Hotel requirements.
What we're looking for:
Bachelor High School Diploma or Equivalent, 1-2 years of kitchen experience
Fluency in Spanish, previous relations training, artistic and creative talent preferred
Food service permit as required by local or state government agency/ food service and/or certification required by franchise Leadership and customer service skills
Culinary ability; food and event oriented
Planning and organizational ability
What to expect in your first few months:
First, you will be familiarized with the menu offerings. From here, you will be making the best dishes our guests have seen! As your work grows, you will play an important role in ensuring our guests have a wonderful dining experience!
The perks working for us:
Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
Paid time off for full AND part time associates
Travel discounts at hotel partners and franchises around the world
Participation in our Wellness program
On-demand pay opportunities for instant pay between paychecks
Leadership development program and growth opportunities
How to apply:
Join us! Submit your application online!
Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.
About Lodging Dynamics:
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.