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Truck terminal manager skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical truck terminal manager skills. We ranked the top skills for truck terminal managers based on the percentage of resumes they appeared on. For example, 53.1% of truck terminal manager resumes contained dot as a skill. Continue reading to find out what skills a truck terminal manager needs to be successful in the workplace.

4 truck terminal manager skills for your resume and career

1. DOT

Here's how truck terminal managers use dot:
  • Insured compliance with DOT rules and regulations.
  • Collaborate with US Federal DOT inspectors from Federal Railroad Administration including periodic audits of terminal operations involving safety & document control.

2. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how truck terminal managers use ltl:
  • Managed operational and fiscal activities of a terminal in a nationwide truckload and Less-than-Truckload (LTL) trucking network.
  • Managed all truckload and LTL warehouse operations including consolidation and distribution for several customers.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how truck terminal managers use customer service:
  • Maintain scheduling of staff shifts to cover peaks and lulls in customer services.
  • Performed hiring, driver scheduling/dispatch, safety, vehicle repair and preventive-maintenance schedules, inventory control and all customer service.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how truck terminal managers use payroll:
  • Assigned additional responsibility for processing driver payroll that included verification of hours to ensure accuracy of pay and reimbursement.
  • Managed all personnel functions including hiring, payroll, performance evaluation and driver termination.
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List of truck terminal manager skills to add to your resume

The most important skills for a truck terminal manager resume and required skills for a truck terminal manager to have include:

  • DOT
  • LTL
  • Customer Service
  • Payroll

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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