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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Saratoga, WY | $34,810 | $16.74 |
| 2 | Craig, CO | $33,845 | $16.27 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director Of Call Center Operations | $120,637 | $58 | - |
| 2 | Call Center Director | $58,221 | $28 | - |
| 3 | Workforce Manager | $54,001 | $26 | - |
| 4 | Manager, Center Operations | $47,204 | $23 | - |
| 5 | Assistant Call Center Manager | $35,898 | $17 | - |
| 6 | Call Center Manager | $34,373 | $17 | - |
| 7 | Operations Call Center Manager | $33,831 | $16 | - |
| 8 | Assistant Center Manager | $32,750 | $16 | - |
| 9 | Center Manager | $31,331 | $15 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | IDT | $53,150 | $26 | 2 |
| 2 | Midwest Wireless | $50,625 | $24 | - |
| 3 | U.S. Cellular | $48,097 | $23 | - |
| 4 | Mediacom Communications | $44,542 | $21 | - |
| 5 | Vonage | $44,077 | $21 | 1 |
| 6 | Pioneer Telephone | $40,756 | $20 | - |
| 7 | Claro Puerto Rico | $38,839 | $19 | - |
| 8 | Union Telephone Company | $38,786 | $19 | - |
| 9 | Bellsouth Telecommunications Inc | $38,375 | $18 | - |
| 10 | RCN | $37,830 | $18 | - |
| 11 | TelNet Worldwide | $37,698 | $18 | - |
| 12 | Cellular One | $37,010 | $18 | - |
| 13 | Talk America | $36,043 | $17 | - |
| 14 | Cablevision | $35,665 | $17 | - |
| 15 | Northland Communications | $34,943 | $17 | - |
| 16 | Telscape Corporate Offices | $34,737 | $17 | - |
| 17 | American Broadband | $34,014 | $16 | - |
| 18 | Vyve Broadband | $33,650 | $16 | - |
| 19 | Spectrotel | $33,407 | $16 | - |
| 20 | ETECH Communications | $30,320 | $15 | - |