Uniphore jobs in New York, NY - 10115 jobs

Director of Customer Success - AI
Uniphore Technologies Israel 4.5
Uniphore Technologies Israel job in New York, NY
Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: As a member of Uniphore's Customer Success team, the Director of AI Customer Success will serve as a strategic advisor to enterprise clients. This role blends executive-level client engagement, AI expertise, and a deep consulting background to ensure successful delivery, adoption, and long-term value realization of AI solutions. success capabilities. This role bridges the gap between technical capabilities and business needs, ensuring customers achieve their goals and maximize their return on investment. Key Responsibilities: The Director of AI Customer Success will be the primary point of contact for Uniphore's Enterprise Customers. In this role you will lead customer strategy by focusing on and following key facets of Customer Success Journey: Drive customer success outcomes by developing key Customer Success metrics such as Value Realization, key performance metrics, gross renewals rate, net retention, adoption, customer health, churn rate and customer health score. Work with Product and platform teams to improve SaaS telemetry and gain real time understanding of the pulse of the customer. Drive adoption, satisfaction, and long-term value through combining technical expertise and customer-facing skills. Own executive-level relationships with key enterprise clients, serving as a trusted advisor for AI strategy, implementation, and value realization. Lead complex customer engagements focused on deploying AI and data-driven solutions across business functions. Develop tailored success plans and roadmaps that align AI capabilities with customer business objectives. Partner with Sales, Product, Engineering, and Delivery teams to ensure seamless implementation and continuous improvement. Drive customer adoption, expansion, and retention through strategic planning, outcomes tracking, and executive business reviews. Establish best practices for enterprise customer success, from onboarding to renewal, with a focus on scalable AI impact. Serve as a thought leader internally and externally on AI use cases, responsible AI practices, and digital transformation strategies. Provide feedback to product teams to influence the roadmap based on client needs and industry trends. Championing the broader Uniphore Business AI Cloud Platform within your portfolio, driving adoption of the deep data and AI capabilities that enable business transformation. This role will report to U.S. VP of Customer Success. Required Qualifications: 10+ years of experience in consulting, customer success, or professional services, with a focus on enterprise technology solutions. 5+ years of experience working directly with AI products, platforms, or services in an advisory or delivery capacity. 5+ years' experience engaging end users through C-Suite Executives, in both casual and formal professional settings. Consistent record of accomplishment in delivering ROI, exceeding retention, customer satisfaction, and advocacy targets. Proven record of accomplishment of managing complex client relationships, leading multi-stakeholder engagements, and delivering measurable outcomes. Experience in enterprise verticals such as healthcare, financial services, manufacturing, or retail where AI has significant business impact. Proven Track record of AI Consultancy and driving growth and adoption of SAAS solutions. Deep understanding of AI solution architectures, business applications of AI, and change management related to AI adoption. Strong strategic thinking, executive communication, and client-facing presence. Experience working with cloud platforms (AWS, Azure, GCP) and AI services (e.g., OpenAI, TensorFlow, Hugging Face, etc.). Familiarity with enterprise software delivery lifecycles, success metrics, and ROI frameworks. Exceptional organizational, presentation, and communication skills, both verbal and written Client-Centric & Empathetic: You genuinely care about your clients. You listen actively to their needs and put yourself in their shoes to anticipate issues and opportunities Bachelor's or master's degree in business, Computer Science, Engineering, Data Science, or related field; MBA or advanced degree preferred. Ability to travel at least 25% of the time. This role will report to the U. S. Vice President of Customer Success. Preferred Qualifications: You help enterprises do more than just adopt AI-you help them transform. With a solid foundation in AI strategy, implementation, and optimization, you have guided large organizations through complex, cross-functional journeys. Whether it is customer experience, operations, sales, or back office, you know how to apply AI to create measurable value. You connect technology to significant business outcomes. You do not speak in abstract models-you speak in ROI. You have designed AI solutions that drive efficiency, boost revenue, reduce costs, and improve decision-making. You understand enterprise KPIs and how to align AI capabilities with what matters most to the C-suite. You have been the strategic advisor in the room. You have worked closely with business and technical leaders to uncover AI opportunities, build roadmaps, and lead large-scale change. You are comfortable navigating stakeholder complexity and influencing across IT, operations, marketing, and product teams. You understand how AI gets delivered. From conversational AI and workflow automation to predictive analytics and emotion AI, you know what it takes to design, integrate, and scale AI solutions within complex enterprise systems You know adoption is just the beginning. You partner with customers beyond implementation-monitoring performance, driving continuous improvement, and uncovering new use cases. You help enterprises turn AI from a pilot project into a core part of how they operate and grow. Hiring Range: $186,900 - $257,000 - for Primary Location of USA - NY - New York The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto, USA - NY - New York Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************
$186.9k-257k yearly Auto-Apply 47d ago

Looking for a job?

Let Zippia find it for you.

Strategic Client Executive
Uniphore 4.5
Uniphore job in New York, NY
Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Client Executive - Strategic Accounts This role is based out of New York City Position Summary We are seeking a proven enterprise sales leader to drive strategic growth with Fortune 500 and Global 2000 clients. The ideal candidate is an elite C-suite-oriented Client Executive who excels in navigating complexity, shaping vision at the executive level, and closing transformative, multi-million-dollar AI deals. This is a high-impact role for someone who thrives on executive engagement, strategic orchestration, and outcome-based selling - not transactional sales. Key Responsibilities Strategic Account Management * Develop and execute multi-year account strategies for target enterprise clients (typical TCV $1M-$30M+). * Position Uniphore as a strategic business transformation partner, not a point solution provider. * Build and sustain trusted relationships with economic buyers and executive sponsors across the C-suite. * Lead whitespace analysis, territory planning, and account expansion to maximize customer lifetime value and wallet share. * Drives regular account planning and executive mapping. Sales Execution * Own the full enterprise sales cycle - from executive prospecting to multi-stakeholder negotiation and close. * Consistently achieve and exceed $2M-$4M in annual new and expansion ARR. * Navigate complex procurement, legal, and security reviews to drive predictable closure. * Develop business cases and ROI frameworks that align to board-level priorities and measurable outcomes. * Structure and negotiate multi-year agreements with TCVs exceeding $10M+. Cross-Functional Leadership * Operate as the "CEO of your territory", orchestrating internal teams across Solutions Engineering, Services, Product, Legal, and Executive Leadership. * Partner with Product and Marketing to influence roadmap priorities and thought leadership initiatives. * Mentor peers and emerging sellers in best-in-class enterprise selling practices. Pipeline Development & Market Engagement * Build and maintain 3-5x pipeline coverage through strategic prospecting, executive networking, and partnership development. * Drive net-new opportunity creation and expansion within assigned verticals or regions. * Represent Uniphore at industry conferences, executive summits, and partner events to elevate brand and visibility. Required Qualifications Experience * 10+ years of enterprise technology or SaaS sales with a track record of consistent quota attainment. * 5+ years selling directly to the C-suite (CIO, CMO, CXO, CEO) within Fortune 500 / Global 2000 enterprises. * Proven success closing $2M+ ACV / $10M+ TCV deals and managing complex 6 to12-month sales cycles. * Recognition for top-tier performance (President's Club or top 10-20% of sales org). Industry & Domain Expertise * Knowledge across AI/ML, SaaS, cloud, data platforms, cybersecurity, or digital transformation solutions. * Experience selling into Banking, Insurance, Retail, Telecommunications, or BPO/Consulting sectors. * Deep understanding of enterprise procurement, compliance, and governance processes. Skills & Competencies * Executive presence and gravitas in C-level discussions. * Strategic acumen to link Uniphore's AI capabilities to business transformation outcomes. * Mastery of consultative and value-based selling (e.g., MEDDPICC, Challenger, Command the Message). * Exceptional communication and storytelling skills that articulate impact and differentiation. * Proven negotiation and deal-structuring expertise. * Ability to thrive in fast-paced and high-growth environments. Technical & Educational Requirements * Bachelor's degree required * Proficiency with Salesforce, sales engagement platforms, and productivity tools. * Willingness to travel up to 50% within territory. Preferred Qualifications * Experience with leading enterprise vendors (e.g., Microsoft, Oracle, AWS, Google Cloud, Snowflake, Databricks). * Existing executive relationships within target verticals. * Expertise in land-and-expand strategies and multi-year enterprise growth. * Proven success building ROI models that secure board-level sponsorship. * Multilingual fluency aligned with region preferred. Compensation & Benefits Base Salary: $175,000 - $200,000 (commensurate with experience & location) On-Target Earnings (OTE): $350,000 - $400,000 (50/50 split) Accelerators: Uncapped commissions with performance-based multipliers President's Club: Annual recognition and incentive trip for top performers Equity & Long-Term Incentives: * Competitive stock option grants with performance-based refresh awards Benefits: * Comprehensive health, dental, and vision coverage * 401(k) or pension (varies by geography) * Flexible PTO policy * Professional development and enablement programs Hiring Range: $289,600 - $398,200 - for Primary Location of USA - NY - New York The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - NY - New York Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************
$350k-400k yearly 60d+ ago
Engineering Leader, AgentOps Platform
Scale Ai, Inc. 4.1
San Francisco, CA job
A leading AI company in San Francisco is seeking a motivated individual to manage their engineering team. The role involves driving product delivery, collaborating with teams, and mentoring engineers. Successful candidates will have extensive experience in tech leadership and a track record of developing high-quality products. You'll be part of a dynamic, hybrid environment with competitive compensation and benefits. #J-18808-Ljbffr
$45k-73k yearly est. 1d ago
Glazing Engineer (Construction)
Build Group, Inc. 3.6
San Francisco, CA job
The Glazing Engineer is responsible for the completion of high quality facade, curtain wall and glazing system projects on time, within budget and within scope. This role will oversee all aspects of a project from start to finish by coordinating efforts involving the internal team, subcontractors, vendors, and owners/developers. The ideal candidate will have outstanding interpersonal skills, adjusting to changing priorities from various directives, and communicate effectively. RESPONSIBILITIES Oversees the design development and coordination of custom curtain wall and glazing systems, translating architectural intent into engineered, buildable, and fully coordinated facade solutions. Capable of leading multiple projects and supervising engineers. Know and comply with all federal, state, local building codes, ordinances and regulations, maintaining the highest standards for safety and quality. Manage relationships with all internal and external parties in order to determine specifications of the project, resolve conflict, and support success. Establish project schedule and delegate project tasks based on staff strengths, skills, and experience. Secure and allocate all resources needed for the completion of the project including building permits, licenses, materials, equipment. Negotiate, manage and communicate changes to contract scope, schedule and costs. Plan and execute inspections, assess design compliance and quality, minimize risk. Create and maintain comprehensive project documentation. Regularly confer with supervisors to monitor and report on compliance, quality and productivity. Be a strong team leader, build synergy within and across the team, and develop individuals. REQUIREMENTS Bachelor's degree in Construction Management, Civil Engineering, Mechanical Engineering, Architecture or related field. Minimum of 3+ years of experience in facade, curtain wall, or glazing system engineering within a design-build or design-assist environment Strong understanding of building envelope design, structural behavior, waterproofing, and thermal performance Proficient in AutoCAD, Revit, and 3D modeling tools; familiarity with facade testing standards (ASTM, AAMA, NFRC) Experience coordinating with architects, structural engineers, and fabricators through design, procurement, and installation Skilled in technical documentation, submittal review, and field problem-solving Excellent communication and collaboration skills within multidisciplinary project teams A valid driver's license. This position description is a summary and not a complete representation of the position; the essential functions of the position may change as duties are assigned. Information for Recruiters and Agencies/Staffing Firms: Build Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Build Group employee. Build Group will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Build Group. Notice to California Residents/Applicants: In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government-issued identification number(s), email address, mailing address, other contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. Equal Opportunity Employment: Build Group provides equal employment opportunity to all employees and applicants for employment, free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other status or condition protected by local, state or federal law. This policy applies to all terms and conditions of employment, including hiring, training, orientation, placement, discipline, promotion, transfer, position elimination, rehire, benefits, compensation, retirement and termination. As an equal opportunity employer, Build Group seeks to hire employees based solely on their qualifications and abilities.
$104k-153k yearly est. 2d ago
Director, Technical Operations
Biolinq Incorporated 4.3
San Diego, CA job
WARNING about fake job posting scams. There has been a recent wave of scams whereby third parties post fake job openings using a bogus email address that resembles ****************. Under the guise of asking you to fill out an application, the scammers are attempting to gather your personal information. See the Federal Trade Commission's warning on this topic at: ******************************************* The only official source for actual Biolinq job postings/openings is at *********************** . While other job sites (such as LinkedIn, Indeed or Glassdoor) may pull from Biolinq's careers web page, you should visit *********************** to verify the accuracy of the openings found on third party web sites. About the Company Biolinq is a venture-backed digital health company developing a wearable biosensor platform that measures biomarkers important to the management of many clinical conditions including diabetes. This dynamic role is a part of a team of engineers and scientists developing a novel intradermal biosensor technology and the associated software data extraction and rendering SDK that will transform the way people manage their metabolic health. The Director of Technical Operations will lead and scale Biolinq's Technical Operations team, ensuring seamless integration of engineering, manufacturing, and quality systems to support ongoing product manufacturing. This role is critical for monitoring, controlling, troubleshooting, and continually improving the quality of ongoing product manufacturing. The leader and team will ensure operational excellence by implementing, monitoring, and maintaining robust and well-characterized manufacturing processes while fostering cross-functional collaboration between R&D, Manufacturing Operations, supply chain, Quality and Regulatory teams. Duties and Responsibilities Help define and execute the technical operations strategy aligned within Biolinq's business objectives Build and mentor a high-performing team Operational Excellence Establish and optimize processes for product transfer from development to manufacturing. Drive continuous improvement initiatives to enhance product performance, yield, reliability, and scalability. Cross-Functional Collaboration Partner closely with R&D and Product Development teams to ensure design for manufacturability (DFM) and seamless transfer of new products to production (NPI). Own test method development and delivering to manufacturing contracted yield, quality, and throughput. Serve as a key liaison for technical operations during audits and regulatory submissions. Risk Management & Compliance Implement robust risk assessment and mitigation strategies for production and supply continuity. Ensure adherence to ISO 13485, FDA, and other applicable regulatory requirements. Budget & Resource Management Develop and manage departmental budgets, resource allocation, and vendor relationships. Requirements Qualifications Advanced degree (MS, MBA, PhD) in a technical or business discipline. 2+ years of progressive experience in technical operations within medical device, biotech, or related industries. Adept at root-cause analysis and implementing robust corrective actions in a technical environment. Demonstrated ability to Inspire teams and build alignment across departments without direct authority. Proven track record of transferring products and processes from development into ongoing manufacturing. Deep knowledge of manufacturing processes, quality systems, and regulatory compliance. Strong leadership, communication, and problem-solving skills. Experience with biosensors or wearable technology. Familiarity with high-volume manufacturing and automation. Ability to thrive in a fast-paced, startup environment. Working Conditions Willingness and ability to work on site. May have business travel up to 10% in a year. BENEFITS Medical, dental, vision, health savings account, flexible spending account, life and long-term disability insurance, 401(k) plan, holidays, and PTO. At Biolinq we fully subscribe to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a smoke- free workplace. As part of our efforts to ensure fair and equal pay based on merit, Biolinq supports pay transparency internally and during the recruitment process. The U.S. base salary range reasonably expected to be paid for this role is: $170,000 to $200,000 per year. We may ultimately pay more or less than the posted range. Actual compensation packages are commensurate with experience and based on a variety of factors that are unique to each candidate including, but not limited to: skill set, depth of experience, education, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the U.S. The total compensation package for this position may also include an annual performance bonus and/or other applicable incentive compensation plans. Biolinq also offers a comprehensive package of benefits including paid time off (vacation, holidays, sick time, parental leave), medical/dental/vision insurance, and 401(k) to eligible employees, subject to the terms and conditions of the applicable plans and any written agreement between the parties. Your recruiter can share more about the total compensation package during the hiring process. Please note: The information contained herein is not intended to be an all-inclusive list of duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Biolinq Talent Acquisition at ******************* Salary Description $170,000-$200,000 Annually
$170k-200k yearly 2d ago
Social Media Content Creator
Rhino USA, Inc. 4.2
Austin, TX job
Job Title: Social Media Content Creator Job Type: Full-time in office/ Onsite Rhino USA is looking for a creative and skilled Social Media Content Creator to capture, edit, and publish engaging short-form videos for TikTok, Instagram, Facebook, and YouTube Shorts, focusing on reach and community engagement. This role involves producing organic and paid ad content in collaboration with the marketing team. Support for long-form video, including filming at our project site (~25 mins SE of Austin), is a bonus. Must be Austin-local and comfortable filming on-site and in the field with vehicles, gear, and team members. Key Responsibilities Concept, film, edit, and publish high-performing short-form videos across TikTok, Reels, YouTube Shorts, and Facebook. Develop trend-aware concepts aligned with off-road culture and Rhino's brand voice, capturing product demos, BTS moments, team updates, events, and lifestyle content. Create paid ad variations (POV + product-focused) and collaborate with the marketing team on hooks, messaging, and visual tests. Film in-office, on-site, at events, and in the field while aligning with social calendars and optimizing for reach and engagement. Support filming at our Austin project site, capturing updates and milestone moments, with occasional long-form assistance as a bonus. Maintain strong lighting, sound, and composition standards, stay ahead of trends, organize footage, and contribute new ideas weekly. Qualifications Proven experience creating short-form content for TikTok, IG Reels, and YouTube Shorts (portfolio required). Strong video editing skills in mobile apps (CapCut, VN) or desktop software (Premiere Pro, Final Cut, CapCut, or DaVinci). Ability to shoot high-quality video using both smartphone, camera setups and drones. Solid understanding of camera, audio, and lighting equipment; eager to keep learning. Comfortable being behind or in front of the camera as needed. Fast, creative, resourceful - able to turn ideas into content quickly. Bonus: Long-form YouTube experience. Bonus: Off-road, outdoors, motorsports, automotive, or action-lifestyle experience. What We're Looking For We want someone who: Lives and breathes short-form content Understands why a video hooks viewers (and why it doesn't) Brings energy, creativity, and hands-on execution Thrives in fast-paced environments with daily filming Can step into long-form storytelling when needed Is excited to bring Rhino USA's world to life across platforms If you love capturing real moments, telling dynamic stories, and creating videos people actually want to watch - this role is for you. Compensation/ Benefits: Base Salary: $60,000- $65,000 Discretionary Performance Bonus: Paid out of company profits based on individual and company performance. Comprehensive health, dental, and vision insurance plans 401(k) retirement plan with company match program Paid time off (PTO) and sick leave 8 paid company holidays Employee product discounts and growth opportunities within a fast-scaling organization
$60k-65k yearly 2d ago
{"title":"VP of Sales, US"}
Botify 4.3
New York, NY job
Botify's leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify's technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy's, Levi's, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As the Vice President of Sales, you will lead Botify's US-based sales team, overseeing the success and growth of our department. Key Responsibilities: Revenue Leadership: Own the US revenue number, develop strategies to exceed quarterly and annual sales targets. Team Building & People Management: Hire, coach, and scale a world-class enterprise sales team, including Regional Directors, AEs, and SDRs. Sales Strategy: Define and iterate on go-to-market strategies, territory planning, segmentation, and vertical targeting. Forecasting & Reporting: Own accurate pipeline forecasting and reporting using CRM tools (e.g., Salesforce). Process Optimization: Improve sales methodologies (e.g., MEDDIC, Challenger, SPIN), deal qualification, and sales enablement. Cross-functional Leadership: Collaborate with Marketing, Product, Finance, and Customer Success to optimize lead quality, feedback loops, and customer lifecycle. Enterprise Selling: Support the closing of large, strategic enterprise deals. Personally engage in high-value opportunities and relationships. Mid-Market Selling: Orchestrating a velocity play through a focused managed services go-to-market in the mid-market. Market Intelligence: Provide feedback on market trends, competitive landscape, and customer needs. Qualifications & required skills: 10+ years of B2B enterprise sales experience, with 5+ years in sales leadership roles. Proven success in leading enterprise SaaS sales teams in the US market, ideally at companies scaling from $50M-$150M+. Deep understanding of complex, multi-threaded enterprise sales cycles (6-12 months+), where the customer pays over $1 million+ in ARR. Experience selling to Fortune 1000 accounts across multiple industries, but a focus in Retail, Martech or AI would be a plus. Track record of hiring and developing top-performing sales talent. Strong operational discipline, with experience building forecasting models and pipeline health metrics. Familiarity with modern sales tech stack and sales methodology: Salesforce, Outreach/Salesloft, Gong, LinkedIn Sales Navigator, MEDDICC etc. Willingness to travel as needed. Communication: Excellent written and verbal communication skills, with the ability to present to C-level executives and stakeholders. Location: This role is based in New York, with a flexible hybrid work model available with a requirement of 3 days a week in the office. Salary: $350,000 to $400,000 OTE (On-Target Earnings) What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Department Sales Locations New York Remote status Hybrid Employment type Full-time
$119k-164k yearly est. 7d ago
Senior Embedded Security Firmware Engineer
Rivian 4.1
Palo Alto, CA job
A leading automotive technology company seeks a seasoned member for the product security team. This role involves designing and maintaining on-vehicle security systems for connected vehicles. Strong candidates will have 7+ years of experience with embedded systems and in-depth technical knowledge, particularly in C/C++ and Linux. Located in Palo Alto, California, the position offers a competitive salary and comprehensive benefits from day one. #J-18808-Ljbffr
$157k-203k yearly est. 2d ago
Strategic Account Director
Biodigital, Inc. 3.9
New York, NY job
BioDigital is searching for a Strategic Account Director to manage and expand enterprise accounts, working closely with cross-functional teams to ensure clients fully utilize their cloud-based, interactive 3D human body visualization platform and realize its value in enhancing health education and understanding. This role requires a strong background in SaaS and/or healthcare sales, excellent communication and collaboration skills, and a passion for making healthcare accessible to everyone. Who we are BioDigital has built the first cloud-based solution for visualizing the human body in interactive 3D. Like Google Earth for the human body, our cutting-edge technology empowers patients, educators, and professionals worldwide with an engaging, visual way to learn about health and medicine. Our team is on a mission to make health and the human body understandable to all, and we're seeking a talented, customer-centric Strategic Account Director to help execute on our ambitious goals. Who you are Ideally, you'll have a proven track record in selling and managing cloud-based software solutions, particularly within healthcare, life sciences, or medical technology. You are skillful and passionate about developing and managing high-value, complex client relationships by deeply understanding their needs, proactively identifying opportunities to expand business within the account, and collaborating cross-functionally to deliver strategic solutions that align with the client's long-term goals. You enjoy collaboration with sales, product, content, and customer success teams to help clients realize the value of our platform. You are detail oriented, a creative problem solver, and have a personal connection to our mission of helping people better understand their health. What you'll do Own and manage a book of our largest enterprise accounts with revenue growth, renewal and retention targets. Identify and qualify new expansion opportunities within existing accounts, proactively presenting value propositions and driving incremental revenue growth ensuring a healthy pipeline for consistent revenue growth. Manage account renewals and proactively identify opportunities to introduce additional products and services that align with customer objectives, driving increased value. Develop and execute strategic account plans, identifying potential growth areas, key decision-makers, and strategic initiatives, focusing on upsell and product adoption (perhaps add something like: maximize revenue and customer value). Proactively identify and understand evolving customer needs, challenges, and pain points, while building strong, trusted relationships with key stakeholders. Use this insight to develop tailored solutions that address their specific objectives and help achieve their business goals. Own the overall success of the account by leading cross-functional collaboration, bringing in specialists (e.g., Account Executive, Integration Engineer, Product Manager, Science Lead, and Training/Onboarding team) as needed. Work closely with internal teams to ensure seamless execution and timely delivery of solutions. Monitor customer satisfaction and track key account metrics, address concerns promptly, and ensure successful implementation and ongoing usage of solutions to maintain strong client relationships. Provide accurate forecasting and account updates in CRM, maintaining detailed records of client interactions, sales stages, and follow-up activities. Provide insights to inform strategic decision-making. Build value-based relationships with key executive level decision makers by leveraging existing client relationships and building new ones. Represent BioDigital at industry events or trade shows. What you'll bring to the role 5-10 years experience in a key account director, strategic account director or enterprise sales role. Proven track record of achieving revenue targets and managing complex, high-value accounts within a B2B environment. Strategic thinker with demonstrated ability to create account management plans and build trusted relationships throughout strategic accounts. Strong analytical skills and data-driven decision-making capabilities. Proven ability to collaborate effectively with cross-functional teams and senior leadership to achieve shared goals. Strong consultative selling skills with the ability to understand customer needs and tailor solutions accordingly. Inquisitive by nature and interested in uncovering issues to identify business opportunities. Detail oriented and committed to high quality deliverables. Excellent communication, negotiation, and relationship building skills at the executive level. Creative problem-solving attitude. Demonstrated ability to lead teams to achieve goals without positional authority. Experience working with B2B SaaS products and/or medical device or life sciences companies preferred. Ability to travel up to 25% of the time for internal meetings, client meetings, trade shows and events The hiring range for this position is $130,000- $140,000 base per year with the opportunity for variable compensation based on successful renewals and upsells. The actual offer may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity Workplace BioDigital is committed to equal employment opportunity and to providing a work environment free of discrimination and harassment. All hiring decisions are based on business need, job requirements and individual qualifications, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, parental status, disability, gender identity or Veteran status. If you have a special need that requires accommodation, please let us know.
$130k-140k yearly 7d ago
AI Agent Delivery Lead for Enterprise Impact
Zoomcar 4.2
Redwood City, CA job
A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model. #J-18808-Ljbffr
$49k-72k yearly est. 5d ago
Director of AI Customer Success - Customer Data Platform
Uniphore Technologies Israel 4.5
Uniphore Technologies Israel job in New York, NY
Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: As a member of Uniphore's Customer Success team, the Director of AI Customer Success will serve as strategic advisor to enterprise clients. This role blends executive-level client engagement, AI expertise, and a deep consulting background to ensure successful delivery, adoption, and long-term value realization of AI solutions. success capabilities. This role bridges the gap between technical capabilities and business needs, ensuring customers achieve their goals and maximize their return on investment. This role will focus primarily on our Customer Data Platforms (CDP) verticals of Martech and Adtech solutions. Key Responsibilities: The Director of AI Customer Success will be the primary point of contact for Uniphore's Enterprise Customers. In this role you will lead customer strategy by focusing on and following key facets of Customer Success Journey: Drive customer success outcomes by developing key Customer Success metrics such as Value Realization, key performance metrics, gross renewals rate, net retention, adoption, customer health, churn rate and customer health score. Work with Product and platform teams to improve SaaS telemetry and gain real time understanding of the pulse of the customer. Drive adoption, satisfaction, and long-term value through combining technical expertise and customer-facing skills. Own executive-level relationships with key enterprise clients, serving as a trusted advisor for AI strategy, implementation, and value realization. Lead complex customer engagements focused on deploying AI and data-driven solutions across business functions. Develop tailored success plans and roadmaps that align AI capabilities with customer business objectives. Partner with Sales, Product, Engineering, and Delivery teams to ensure seamless implementation and continuous improvement. Drive customer adoption, expansion, and retention through strategic planning, outcomes tracking, and executive business reviews. Establish best practices for enterprise customer success, from onboarding to renewal, with a focus on scalable AI impact. Serve as a thought leader internally and externally on AI use cases, responsible AI practices, and digital transformation strategies. Provide feedback to product teams to influence the roadmap based on client needs and industry trends. Championing the broader Uniphore Business AI Cloud Platform within your portfolio, driving adoption of the deep data and AI capabilities that enable business transformation. This role will report to U.S. VP of Customer Success. Required Qualifications: 8-10+ years of experience in consulting, customer success, or professional services, with a focus on enterprise technology solutions in the Customer Data Platforms (CDP) industry specifically focused on Martech and Adtech solutions. 3-5+ years of experience working directly with AI products, platforms, or services in an advisory or delivery capacity. 5+ years' experience engaging end users through C-Suite Executives, in both casual and formal professional settings. Consistent record of accomplishment in delivering ROI, exceeding retention, customer satisfaction, and advocacy targets. Proven record of accomplishment of managing complex client relationships, leading multi-stakeholder engagements, and delivering measurable outcomes. Experience in enterprise verticals such as healthcare, financial services, manufacturing, or retail where AI has significant business impact. Proven Track record of CDP AI Consultancy and driving growth and adoption of SAAS solutions. Deep understanding of CDP AI solution architectures, business applications of AI, and change management related to customer adoption. Strong strategic thinking, executive communication, and client-facing presence. Experience working with cloud platforms (AWS, Azure, GCP) and AI services (e.g., OpenAI, TensorFlow, Hugging Face, etc.). Familiarity with enterprise software delivery lifecycles, success metrics, and ROI frameworks. Exceptional organizational, presentation, and communication skills, both verbal and written Client-Centric & Empathetic: You genuinely care about your clients. You listen actively to their needs and put yourself in their shoes to anticipate issues and opportunities Bachelor's or master's degree in business, Computer Science, Engineering, Data Science, or related field; MBA or advanced degree preferred. Ability to travel at least 25% of the time. This role will report to the U. S. Vice President of Customer Success. Preferred Qualifications: You are fluent in the Martech and AdTech ecosystems. You have spent years navigating the complexity of marketing stacks and advertising tech-connecting systems, streamlining data flows, and unlocking real customer insights. Whether it is DMPs, CDPs, DSPs, or automation platforms, you know how it all fits together to drive performance. You have led from the front with CDPs. With 6-10 years of hands-on experience in Customer Data Platforms for both B2B and B2C brands, you understand the strategic role they play in activating unified customer journeys across channels. You do not just support CDP adoption; you drive it, scale it, and optimize it. You turn technology into outcomes. Your value lies in translating complex tools into clear, actionable strategies. You have advised enterprise clients on how to use data-driven marketing to directly impact KPIs like acquisition cost, engagement, retention, and revenue lift. You have been the go-to for growth. You have partnered with marketers, media teams, and product leaders to implement scalable SaaS solutions that generate results. Your expertise ensures technology does not sit idle-it powers campaigns, unlocks insights, and fuels the business. Hiring Range: $186,900 - $257,000 - for Primary Location of USA - NY - New York The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto, USA - NY - New York Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************
$186.9k-257k yearly Auto-Apply 47d ago
Software Engineer, Collective Communication
Openai 4.2
San Francisco, CA job
The Workload Networking team is responsible for the collective communication stack used in our largest training jobs. Using a combination of C++ and CUDA we work on novel collective communication techniques that enable efficient training of our flagship models on our largest custom built supercomputers. The models we train are key ingredients to the AI research progress at OpenAI and the field as a whole, and we continually incorporate learnings from our entire research org into our training platform. Role As a Software Engineer, Networking you will design and implement custom networking collectives that are tightly integrated into our training stack. We\'re looking for people who have a background in low level performance critical software. Experience with collective communication is a bonus. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Responsibilities Collaborate closely with ML researchers to design and implement efficient collective operations in C++ and CUDA. Ensure that our largest training jobs take full advantage of the different network transports used in our supercomputers. Work on simulations to inform our future supercomputer network designs. Qualifications Have written distributed algorithms using RDMA in the past. Are comfortable writing low level performance sensitive CPU and/or GPU code. Are familiar with network simulation techniques. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. Compensation Range: $380K - $555K #J-18808-Ljbffr
$122k-166k yearly est. 4d ago
Global Brand Marketing Lead - Drive Iconic Growth
Klaviyo Inc. 4.2
San Francisco, CA job
A leading marketing technology company based in California seeks a Senior Lead, Brand Marketing. This role requires an ambitious leader to develop and execute a brand marketing strategy while working closely with cross-functional teams. The ideal candidate will have over 10 years of experience in brand marketing, particularly within tech and B2B sectors. They will oversee global brand campaigns and manage agency partnerships to drive brand success and awareness. Join us to make a measurable impact on a brand that is on a remarkable growth trajectory. #J-18808-Ljbffr
$115k-163k yearly est. 2d ago
AI-Scale Networking OS Firmware Engineer
Openai 4.2
San Francisco, CA job
A leading AI technology company in San Francisco is seeking a Networking Operating System Firmware Engineer to develop and maintain custom SONiC NOS images for advanced AI supercomputers. This role involves collaborating with teams to ensure reliability and performance, integrating hardware and software components, and leading projects in a fast-paced environment. Ideal candidates will have a strong background in Linux kernel development and proven experience with NOS stacks. #J-18808-Ljbffr
$98k-135k yearly est. 5d ago
Senior Director, G&A Systems & AI Transformation
Klaviyo Inc. 4.2
San Francisco, CA job
A leading tech company in San Francisco is seeking a Senior Director of G&A Systems to lead the vision and oversight of technology for Finance, People, and Legal departments. This role requires 12+ years of experience in corporate IT, proven leadership skills, and a strong background in technology strategy for global companies. The position offers a competitive salary range from $208,000 to $312,000 USD, along with a robust benefits package. #J-18808-Ljbffr
$208k-312k yearly 5d ago
Head of Business Communications
Openai 4.2
San Francisco, CA job
About the Team OpenAI's mission is to ensure that general‑purpose artificial intelligence benefits all of humanity. Our Communications team includes PR/media relations, employee communications, events, and other external‑facing functions. This team's ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role We're looking for a seasoned communications leader to define and drive the story of how OpenAI helps businesses unlock productivity, creativity, and efficiency across every major industry, and to set the communications strategy that brings that story to life. OpenAI has the fastest growing business platform in history - already more than 1 million businesses run on ChatGPT business products and the API. In this role you will shape the story for how AI transforms work, partner deeply with customers and partners to showcase real impact, and build integrated communications campaigns that scale globally. You'll also create communications programs around priority industries to help show how our tools empower people. You'll collaborate closely with Go‑to‑Market, Product, and Marketing teams and serve as a strategic advisor to senior leadership to ensure our voice is clear, consistent, and trusted. This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Responsibilities Lead external communications for OpenAI and our products empower work, business, and enterprise - translating complex technology into clear, compelling, human‑centered stories. Collaborate with Go‑to‑Market, Product, and Marketing to build and execute integrated global communications campaigns that demonstrate the real‑world impact of AI at work. Create industry‑specific programs and storytelling that highlight how our tools create value for people and organizations. Provide strategic counsel to C‑suite executives, in particular the Chief Operating Officer and Chief Commercial Officer, helping them articulate their vision and proactively shape industry conversations. Build trusted relationships with media and external stakeholders and manage inbound requests across a diverse set of topics. Ensure alignment and clarity across the organization, working cross‑functionally to maintain consistency in how we communicate our value to businesses. Qualifications 15 + years of relevant professional experience including in‑house communications at a high‑growth company. Deep experience engaging enterprise and vertical audiences and tailoring communications authentically across channels, industries, and regions. Ability to create long‑term communications strategies and measurable programs to break through in key industries. Proven track record of building trusted relationships with press, executives, customers, partners, and other key stakeholders. Thrives in a fast‑paced environment and consistently provides sound judgment and calm, clear decision‑making. Collaborates effectively across internal teams and proven ability supporting C‑suite executives. Excels at building high‑performing teams and successful programs. Balances setting strategic vision with hands‑on execution. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI's affirmative action and equal employment opportunity policy statement can be accessed at the OpenAI site. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers, we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through the OpenAI compliance form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via the OpenAI accommodations page. OpenAI Global Applicant Privacy Policy. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr
$113k-171k yearly est. 1d ago
Staff Machine Learning Data Engineer
Backflip 3.7
San Francisco, CA job
Mechanical design, the work done in CAD, is the rate-limiter for progress in the physical world. However, there are only 2-4 million people on Earth who know how to CAD. But what if hundreds of millions could? What if creating something in the real world were as easy as imagining the use case, or sketching it on paper? Backflip is building a foundation model for mechanical design: unifying the world's scattered engineering knowledge into an intelligent, end-to-end design environment. Our goal is to enable anyone to imagine a solution and hit “print.” Founded by a second-time CEO in the same space (first company: Markforged), Backflip combines deep industry insight with breakthrough AI research. Backed by a16z and NEA, we raised a $30M Series A and built a deeply technical, mission-driven team. We're building the AI foundation that tomorrow's space elevators, nanobots, and spaceships will be built in. If you're excited to define the next generation of hard tech, come build it with us. The Role We're looking for a Staff Machine Learning Data Engineer to lead and build the data pipelines powering Backflip's foundation model for manufacturing and CAD. You'll design the systems, tools, and strategies that turn the world's engineering knowledge - text, geometry, and design intent - into high-quality training data. This is a core leadership role within the AI team, driving the data architecture, augmentation, and evaluation that underpin our model's performance and evolution. You'll collaborate with Machine Learning Engineers to run data-driven experiments, analyze results, and deliver AI products that shape the future of the physical world. What You'll Do Architect and own Backflip's ML data pipeline, from ingestion to processing to evaluation. Define data strategy: establish best practices for data augmentation, filtering, and sampling at scale. Design scalable data systems for multimodal training (text, geometry, CAD, and more). Develop and automate data collection, curation, and validation workflows. Collaborate with MLEs to design and execute experiments that measure and improve model performance. Build tools and metrics for dataset analysis, monitoring, and quality assurance. Contribute to model development through insights grounded in data, shaping what, how, and when we train. Who You Are You've built and maintained ML data pipelines at scale, ideally for foundation or generative models, that shipped into production in the real world. You have deep experience with data engineering for ML, including distributed systems, data extraction, transformation, and loading, and large-scale data processing (e.g. PySpark, Beam, Ray, or similar). You're fluent in Python and experienced with ML frameworks and data formats (Parquet, TFRecord, HuggingFace datasets, etc.). You've developed data augmentation, sampling, or curation strategies that improved model performance. You think like both an engineer and an experimentalist: curious, analytical, and grounded in evidence. You collaborate well across AI development, infra, and product, and enjoy building the data systems that make great models possible. You care deeply about data quality, reproducibility, and scalability. You're excited to help shape the future of AI for physical design. Bonus points if: You are comfortable working with a variety of complex data formats, e.g. for 3D geometry kernels or rendering engines. You have an interest in math, geometry, topology, rendering, or computational geometry. You've worked in 3D printing, CAD, or computer graphics domains. Why Backflip This is a rare opportunity to own the data backbone of a frontier foundation model, and help define how AI learns to design the physical world. You'll join a world-class, mission-driven team operating at the intersection of research, engineering, and deep product sense, building systems that let people design the physical world as easily as they imagine it. Your work will directly shape the performance, capability, and impact of Backflip's foundation model, the core of how the world will build in the future. Let's build the tools the future will be made in. #J-18808-Ljbffr
$126k-178k yearly est. 1d ago
Sales Manager
Pursuit 3.7
Panama City Beach, FL job
Our client, an industry-leading and reputable home builder, is looking for a Sales Manager in the Northwest Florida area. This is a stellar opportunity with an innovative company! Compensation: - Salary + Commission - $$$ + OTE year 1! - Top Reps making $$$ - Growth and Development focused culture - 401k with match - INCREDIBLE profit sharing plan after year 3 Requirements and Skills: - Demonstrated experience with coaching and leading a sales team - New Home sales experience is required - Comfortability with metrics and data analytics If you're interested in learning more, please send your resume and availability for a quick 20-minute chat to **********************************. We can't wait to connect!
$51k-90k yearly est. 20h ago
Director of Customer Success - AI
Uniphore 4.5
Uniphore job in New York, NY
Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: As a member of Uniphore's Customer Success team, the Director of AI Customer Success will serve as a strategic advisor to enterprise clients. This role blends executive-level client engagement, AI expertise, and a deep consulting background to ensure successful delivery, adoption, and long-term value realization of AI solutions. success capabilities. This role bridges the gap between technical capabilities and business needs, ensuring customers achieve their goals and maximize their return on investment. Key Responsibilities: The Director of AI Customer Success will be the primary point of contact for Uniphore's Enterprise Customers. In this role you will lead customer strategy by focusing on and following key facets of Customer Success Journey: * Drive customer success outcomes by developing key Customer Success metrics such as Value Realization, key performance metrics, gross renewals rate, net retention, adoption, customer health, churn rate and customer health score. Work with Product and platform teams to improve SaaS telemetry and gain real time understanding of the pulse of the customer. * Drive adoption, satisfaction, and long-term value through combining technical expertise and customer-facing skills. * Own executive-level relationships with key enterprise clients, serving as a trusted advisor for AI strategy, implementation, and value realization. * Lead complex customer engagements focused on deploying AI and data-driven solutions across business functions. * Develop tailored success plans and roadmaps that align AI capabilities with customer business objectives. * Partner with Sales, Product, Engineering, and Delivery teams to ensure seamless implementation and continuous improvement. * Drive customer adoption, expansion, and retention through strategic planning, outcomes tracking, and executive business reviews. * Establish best practices for enterprise customer success, from onboarding to renewal, with a focus on scalable AI impact. * Serve as a thought leader internally and externally on AI use cases, responsible AI practices, and digital transformation strategies. * Provide feedback to product teams to influence the roadmap based on client needs and industry trends. * Championing the broader Uniphore Business AI Cloud Platform within your portfolio, driving adoption of the deep data and AI capabilities that enable business transformation. * This role will report to U.S. VP of Customer Success. Required Qualifications: * 10+ years of experience in consulting, customer success, or professional services, with a focus on enterprise technology solutions. * 5+ years of experience working directly with AI products, platforms, or services in an advisory or delivery capacity. * 5+ years' experience engaging end users through C-Suite Executives, in both casual and formal professional settings. * Consistent record of accomplishment in delivering ROI, exceeding retention, customer satisfaction, and advocacy targets. * Proven record of accomplishment of managing complex client relationships, leading multi-stakeholder engagements, and delivering measurable outcomes. * Experience in enterprise verticals such as healthcare, financial services, manufacturing, or retail where AI has significant business impact. * Proven Track record of AI Consultancy and driving growth and adoption of SAAS solutions. * Deep understanding of AI solution architectures, business applications of AI, and change management related to AI adoption. * Strong strategic thinking, executive communication, and client-facing presence. * Experience working with cloud platforms (AWS, Azure, GCP) and AI services (e.g., OpenAI, TensorFlow, Hugging Face, etc.). * Familiarity with enterprise software delivery lifecycles, success metrics, and ROI frameworks. * Exceptional organizational, presentation, and communication skills, both verbal and written * Client-Centric & Empathetic: You genuinely care about your clients. You listen actively to their needs and put yourself in their shoes to anticipate issues and opportunities * Bachelor's or master's degree in business, Computer Science, Engineering, Data Science, or related field; MBA or advanced degree preferred. * Ability to travel at least 25% of the time. * This role will report to the U. S. Vice President of Customer Success. Preferred Qualifications: * You help enterprises do more than just adopt AI-you help them transform. With a solid foundation in AI strategy, implementation, and optimization, you have guided large organizations through complex, cross-functional journeys. Whether it is customer experience, operations, sales, or back office, you know how to apply AI to create measurable value. * You connect technology to significant business outcomes. You do not speak in abstract models-you speak in ROI. You have designed AI solutions that drive efficiency, boost revenue, reduce costs, and improve decision-making. You understand enterprise KPIs and how to align AI capabilities with what matters most to the C-suite. * You have been the strategic advisor in the room. You have worked closely with business and technical leaders to uncover AI opportunities, build roadmaps, and lead large-scale change. You are comfortable navigating stakeholder complexity and influencing across IT, operations, marketing, and product teams. * You understand how AI gets delivered. From conversational AI and workflow automation to predictive analytics and emotion AI, you know what it takes to design, integrate, and scale AI solutions within complex enterprise systems * You know adoption is just the beginning. You partner with customers beyond implementation-monitoring performance, driving continuous improvement, and uncovering new use cases. You help enterprises turn AI from a pilot project into a core part of how they operate and grow. Hiring Range: $186,900 - $257,000 - for Primary Location of USA - NY - New York The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto, USA - NY - New York Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************
$186.9k-257k yearly 53d ago
Software Engineer, Reliability
Openai 4.2
San Francisco, CA job
Join the engineering teams that bring OpenAI's ideas safely to the world!! The Applied Engineering team works across research, engineering, product, and design to bring OpenAI's technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role As OpenAI continues to grow, we are looking for experienced, problem-solving engineers to ensure our systems scale. Our success depends on our ability to quickly iterate on products while also ensuring that they are performant and reliable. You will work in a deeply iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it's delivered with safety and reliability in mind. Successful candidates will play a crucial role in ensuring the reliability, scalability, and performance of our systems as we continue to expand. As a reliability expert, you will be at the forefront of maintaining and enhancing the stability, scalability, and performance of our rapidly evolving infrastructure. You will work closely with cross-functional teams, including software engineers, product managers, and data scientists, to build and maintain resilient systems that can handle our growing user base and workload. In this role, you will: Design and implement solutions to ensure the scalability of our infrastructure to meet rapidly increasing demands. Collaborate with development teams to make the systems they design and operate more reliable. Implement and manage monitoring systems to proactively identify issues and anomalies in our production environment. Develop and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure and ensure system reliability. Implement fault-tolerant and resilient design patterns to minimize service disruptions. Build and maintain automation tools to streamline repetitive tasks and improve system reliability. Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world. Participate in an on-call rotation to respond to critical incidents and ensure 24/7 system availability. You might thrive in this role if you: Enjoy seeking out and addressing bottlenecks and areas for performance improvement in our systems. Utilize Infrastructure as Code (IaC) principles to automate infrastructure provisioning and configuration management. Are experienced in collaborating with cross-functional teams to ensure that reliability and scalability are considered in the design and development of new features and services. Have a track record of accelerating engineering reliability by empowering your fellow engineers with excellent tooling and systems. Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed. Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience as an reliability engineer or a similar role in a fast-paced, rapidly scaling company. Strong proficiency in cloud infrastructure. Proficiency in programming/scripting languages. Experience with containerization technologies and container orchestration platforms like Kubernetes. Knowledge of IaC tools such as Terraform or CloudFormation. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration skills. Experience with observability tools such as DataDog, Prometheus, Grafana, Splunk and ELK stack. Experience with microservices architecture and service mesh technologies. Knowledge of security best practices in cloud environments. This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr
$122k-166k yearly est. 4d ago

Learn more about Uniphore jobs

Most common locations at Uniphore

Uniphore Salt Lake City jobs

Uniphore jobs in New York, NY - 10115 jobs

Director of Customer Success - AI

Strategic Client Executive

Engineering Leader, AgentOps Platform

Glazing Engineer (Construction)

Director, Technical Operations

Social Media Content Creator

{"title":"VP of Sales, US"}

Senior Embedded Security Firmware Engineer

Strategic Account Director

AI Agent Delivery Lead for Enterprise Impact

Director of AI Customer Success - Customer Data Platform

Software Engineer, Collective Communication

Global Brand Marketing Lead - Drive Iconic Growth

AI-Scale Networking OS Firmware Engineer

Senior Director, G&A Systems & AI Transformation

Head of Business Communications

Staff Machine Learning Data Engineer

Sales Manager

Director of Customer Success - AI

Software Engineer, Reliability

Learn more about Uniphore jobs

Most common locations at Uniphore

Working at related companies

Related companies jobs

Jobs in nearby cities