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What is a voice intercept technician and how to become one
Avg. Salary $53,573
Avg. Salary $59,228
American Indian and Alaska Native 0.62%
Asian 4.35%
Black or African American 6.38%
Hispanic or Latino 11.35%
Unknown 6.07%
White 71.23%
Genderfemale 17.52%
male 82.48%
Age - 34American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 34Key steps to become a voice intercept technician
Explore voice intercept technician education requirements
Start to develop specific voice intercept technician skills
Skills Percentages VoIP 25.22% SIP 15.91% Switches 9.60% Unity 9.43% Unified Communications 8.99% Research voice intercept technician duties and responsibilities
- Provide support in the decommissioning of the existing Avaya PBX for the upgrade to VOIP.
- Specialize in VoIP support with knowledge of Sonus switches as well as DMS , 5ESS and multiple voicemail platforms.
- Utilize telnet access to CPE to further trouble shoot issues.
- Voice telephone systems technician for residential and commercial PBX telephone systems.
Apply for voice intercept technician jobs
Now it's time to start searching for a voice intercept technician job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
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Average voice intercept technician salary
The average voice intercept technician salary in the United States is $53,573 per year or $26 per hour. Voice intercept technician salaries range between $25,000 and $114,000 per year.
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Updated January 8, 2025
