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How to hire a voice intercept technician

Voice intercept technician hiring summary. Here are some key points about hiring voice intercept technicians in the United States:

  • In the United States, the median cost per hire a voice intercept technician is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new voice intercept technician to become settled and show total productivity levels at work.

How to hire a voice intercept technician, step by step

To hire a voice intercept technician, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a voice intercept technician:

Here's a step-by-step voice intercept technician hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a voice intercept technician job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new voice intercept technician
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you start hiring a voice intercept technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A voice intercept technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, voice intercept technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list presents voice intercept technician salaries for various positions.

    Type of Voice Intercept TechnicianDescriptionHourly rate
    Voice Intercept Technician$12-54
    Electronic Warfare OfficerTo be an Electronic Warfare Officer in the US Air Force, they must first train as an aerial navigator, qualified Surface Warfare Officer, and received training in electronic warfare principles, enemy threats systems, and overcoming enemy air defense systems. These officers are experts in locating, identifying, and countering air defense systems, radar, missiles, enemy fighter planes, and anti-aircraft artillery... Show more$12-58
    12B Combat EngineerCombat engineers are vital outfits in a military unit. They construct and repair critical structures needed for military advances and defenses and destroy areas denying enemy control... Show more$12-57
  2. Create an ideal candidate profile

    Common skills:
    • VoIP
    • SIP
    • Switches
    • Unity
    • Unified Communications
    • PBX
    • Phone System
    • T1
    • Trouble Tickets
    • Mac OS
    • ACD
    • Nortel
    • Windows
    • ISDN
    Responsibilities:
    • Provide support in the decommissioning of the existing Avaya PBX for the upgrade to VOIP.
    • Specialize in VoIP support with knowledge of Sonus switches as well as DMS , 5ESS and multiple voicemail platforms.
    • Utilize telnet access to CPE to further trouble shoot issues.
    • Voice telephone systems technician for residential and commercial PBX telephone systems.
    • Perform all adds and changes to Nortel CallPilot voicemail and voicemail menus.
    • Conduct a vast range of SIGINT analysis to include: geospatial and COMINT analysis.
  3. Make a budget

    Including a salary range in your voice intercept technician job description is one of the best ways to attract top talent. A voice intercept technician can vary based on:

    • Location. For example, voice intercept technicians' average salary in colorado is 55% less than in alaska.
    • Seniority. Entry-level voice intercept technicians 78% less than senior-level voice intercept technicians.
    • Certifications. A voice intercept technician with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a voice intercept technician's salary.

    Average voice intercept technician salary

    $53,573yearly

    $25.76 hourly rate

    Entry-level voice intercept technician salary
    $25,000 yearly salary
    Updated December 16, 2025
  4. Writing a voice intercept technician job description

    A good voice intercept technician job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a voice intercept technician job description:

    Voice intercept technician job description example

    Considered applicants must have a high school diploma, transcript, or GED . A successful candidate must be on-time, reliable, good communicator, detail oriented, and work well with others. This position requires candidates to have reliable transportation, working telephone, standing for long periods of time, and ability to lift 50 lbs regularly. We provide paid on-the-job training!

    If you are the type of person that has a passion to help save lives , this could be the perfect job for you!

    Location: Oklahoma City, OK

    Pay: $13.50-$15.00 an hour or based on education and/or experience plus shift differential and holiday pay and $500 bonus after 6 months and $1,000 bonus after 1 year!

    Benefits: Health, dental, vision, life insurance, long term disability, 401(k), paid time off, $5,000 annual tuition reimbursement, annual uniform allowance, holiday pay, etc

    Days: Tuesday through Saturday

    Hours: 8:00 p.m. to 4:30 a.m.

    Position:

    To successfully manufacture platelet products (PLAP) that meet FDA requirements for safety, potency and purity.

    Qualifications:

    • High school diploma or GED required
    • No experience necessary
    • Good communication skills and professional demeanor
    • Dependable
    • Attention to detail
    • Problem solving ability
    • Ability to work well with people
    • Ability to stand for long periods of time
    • Organizational skills
    • Dexterity
    • Flexible schedule
    • Computer skills preferred

    Primary Responsibilities:

    • Manufacture Pathogen reduced platelet products (PLAP)
    • Ensure high quality product that meets FDA requirements for safety, potency and purity
    • Inspect, verify and label pathogen reduced platelet products
    • Provide sample platelet products for QC analysis
    • Perform maintenance and quality control of equipment for pathogen reduced platelets as appropriate
    • Enter data of platelet products
    • Seg blood/plasma components as determined by the lead
    • Verify standard operating procedures as required
    • Assist in the training of staff


    Job Posted by ApplicantPro
  5. Post your job

    To find the right voice intercept technician for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with voice intercept technicians they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit voice intercept technicians who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your voice intercept technician job on Zippia to find and recruit voice intercept technician candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with voice intercept technician candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new voice intercept technician

    Once you've decided on a perfect voice intercept technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    After that, you can create an onboarding schedule for a new voice intercept technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a voice intercept technician?

Hiring a voice intercept technician comes with both the one-time cost per hire and ongoing costs. The cost of recruiting voice intercept technicians involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of voice intercept technician recruiting as well the ongoing costs of maintaining the new employee.

You can expect to pay around $53,573 per year for a voice intercept technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for voice intercept technicians in the US typically range between $12 and $54 an hour.

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