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Workflow coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical workflow coordinator skills. We ranked the top skills for workflow coordinators based on the percentage of resumes they appeared on. For example, 19.6% of workflow coordinator resumes contained powerpoint as a skill. Continue reading to find out what skills a workflow coordinator needs to be successful in the workplace.

15 workflow coordinator skills for your resume and career

1. PowerPoint

Here's how workflow coordinators use powerpoint:
  • Created PowerPoint presentation using themes.
  • Supervised employees and operations in the production area TECHNICAL SKILS: Microsoft Word Microsoft Excel Microsoft PowerPoint

2. Proofreading

Here's how workflow coordinators use proofreading:
  • Assist with performing proofreading and quality control analysis during heavy volume periods.
  • speak another language, proofreading, MapInfo, etc.)

3. Word Processing

Here's how workflow coordinators use word processing:
  • Prepared presentations/pitch books, extensive word processing, extensive data entry and Excel charting.
  • Provided technical support on word processing and other application issues to attorneys and secretaries.

4. PDF

PDF, which stands for Portable Document Format, enables one to open a document on any operating system-OS without using the app that created it while maintaining the same layout. You only need to have the PDF reader to view a PDF document.

Here's how workflow coordinators use pdf:
  • Assist clients with document processing issues such as PDF to Word conversions, document formatting, and Microsoft Office product troubleshooting.

5. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how workflow coordinators use troubleshoot:
  • Worked one-on-one with technicians to help diagnose / troubleshoot issues with equipment.
  • Manage, Train, and troubleshoot the organization reporting system.

6. Good Judgment

Here's how workflow coordinators use good judgment:
  • Handle sensitive information with good judgment and discretion.

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7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how workflow coordinators use data entry:
  • Perform various clerical and support services including data entry, filing and balancing and preparing reports.
  • Provided backup in processing, data entry, and scan operations during staff shortages.

8. Litigation

Here's how workflow coordinators use litigation:
  • Provide support for assigned litigation partners, of counsels and senior associates.
  • Operate high-speed copiers producing presentations, booklets, litigation documents, mail-outs, and simple copy jobs.

9. Lockbox

Here's how workflow coordinators use lockbox:
  • Developed an exceptional team of employees who focused on reducing errors and improving quality which improved more opportunity within lockbox.
  • Transmitted Lockbox account information to customers using Image Browser systems.

10. SharePoint

Here's how workflow coordinators use sharepoint:
  • Created reporting and access security records for all SharePoint maintained data.
  • Trained new members on the new process and how to use the SharePoint websites.

11. Problem Resolution

A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

Here's how workflow coordinators use problem resolution:
  • Provided Customer Service Representative with information regarding questions, problem resolution, and job completion timing.
  • Communicated with systems support, programmers and other internal processing centers to coordinate testing, problem resolution and process changes.

12. HIPAA

Here's how workflow coordinators use hipaa:
  • Monitored sensitive care and healthcare accounts to prevent processing errors and Health Insurance Portability and Accountability Act (HIPAA) breaches.
  • Maintained strict confidentiality protocol and security measures in accordance with HIPAA law, Georgetown University policies and NMDP privacy procedures.

13. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how workflow coordinators use qa:
  • Ensured and validated Quality Control (QC) and Quality Assurance (QA) process
  • Developed a Fulfillment Scorecard for QA review.

14. Process Improvement

Here's how workflow coordinators use process improvement:
  • Determined process improvement objectives and ensured goals were met to improve efficiency and superior customer service.
  • Implemented process improvement for daily reporting metrics to improve efficiency and accuracy.

15. Level Agreements

Here's how workflow coordinators use level agreements:
  • Ensured that productivity standards were achieved and Service Level Agreements were met or exceeded by following well-defined procedures and guidelines.
  • Monitored and analyzed routine queue date to ensure achievement of contract and internal service level agreements and project commitments.
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List of workflow coordinator skills to add to your resume

Workflow coordinator skills

The most important skills for a workflow coordinator resume and required skills for a workflow coordinator to have include:

  • PowerPoint
  • Proofreading
  • Word Processing
  • PDF
  • Troubleshoot
  • Good Judgment
  • Data Entry
  • Litigation
  • Lockbox
  • SharePoint
  • Problem Resolution
  • HIPAA
  • QA
  • Process Improvement
  • Level Agreements
  • Payment Processing
  • ACH
  • Quality Standards
  • OpEx
  • Payroll
  • Process Changes
  • HR
  • Proofread
  • Customer Accounts
  • Real Estate
  • Subpoenas
  • MIS
  • Performance Reviews
  • Inbound Calls
  • Trend Data
  • Anti-Money Laundering
  • Customer Inquiries
  • SME
  • Offline Activities
  • Client Issues
  • Slas
  • DDA
  • Production Associates
  • FHA
  • Credit Card

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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