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Workforce services representative education requirements

Updated January 8, 2025
2 min read
Usually, workforce services representatives don't need a college education. The most common degree for workforce services representatives is bachelor's degree with 52% graduates, with only 23% workforce services representative graduates earning associate degree. Workforce services representatives who decided to graduate from college often finish Florida State College at Jacksonville or Old Dominion University. Some good skills to have in this position include employment services, customer service and investment act.

What education do you need to become a workforce services representative?

What degree do you need to be a workforce services representative?

The most common degree for workforce services representatives is bachelor's degree, with 52% of workforce services representatives earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 13%.
  • Bachelor's, 52%
  • Associate, 23%
  • Master's, 13%
  • High School Diploma, 7%
  • Other Degrees, 5%

What should I major in to become a workforce services representative?

You should major in business to become a workforce services representative. 24% of workforce services representatives major in business. Other common majors for a workforce services representative include psychology and human services.

Best majors for workforce services representatives

20 best online courses for workforce services representatives

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1. CVS Health Retail Customer Service

coursera

The demand for customer service representatives is huge, there are thousands of open job roles in the US alone. This program prepares you for a retail customer service role. Retail customer service is an exciting career where every day is a new day and a new adventure. The target audience for this certificate is anyone who is customer obsessed and is looking to launch a career in retail customer service.\n\nThis program uniquely prepares you for your new role by using a blend of videos,...

2. Customer Service Fundamentals

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There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Job Search Success Strategies: Proven Job Hunting Strategies

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4. Customer Service Foundation

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An introductory course about understanding the foundations of Customer Service...

5. CVS Health Call Center Customer Service

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The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

6. Migrating MySQL User Data When Running Database Migration Service Jobs

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This is a self-paced lab that takes place in the Google Cloud console. In this lab, you learn how to migrate MySQL user data when running Database Migration Service jobs. First, you identify the existing MySQL users and update DEFINER to INVOKER for database objects on the source instance. Next, you create and save a Database Migration Service job. Then, before running the migration job, you create the necessary users on the destination database instance. Finally, you start the saved migration...

7. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

8. Customer Service Success: Take Your Skills to the Next Level

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3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

9. Customer Service Fundamentals: Putting People First

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

10. Customer Service Basics: Improve your Service now

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The basic golden rules to kickstart your service...

11. Job Search Tips & Career Development PLUS ChatGPT Tips

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Get the job you want, build your career and learn essential Chat GPT tips for job search success and career growth...

12. Start Improving Customer Service

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

13. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

14. Job Interviewing: Complete Job Interview Success Course 6HR

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Job Interviewing is critical. Learn all key Job Interview skills + demo on answering specific job interview questions...

15. Interviewing Skills for Jobs: Ace the Job Interview

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Interviewing Skills - How to ace any job interview-Excel in all Job Interviewing skills...

16. Job Interview Skills Training Course Successful Interviews

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Job Interview Skills Training to hit the ground running Interview like a PRO and achieve success in your interviews...

17. Windows Service Programming, Debugging, Installing in C#.Net

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Windows Service Tutorial: How to Create Windows Services in C# .Net/Visual Studio, Windows Service debugging techniques...

18. Job Seeker's Guide To Nailing Every Interview

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Everything you need to know about interviewing so you can get the job of your dreams...

19. Using LinkedIn to Get a Job Without Going Crazy

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A Practical Guide for Job Seekers...

20. SAP Customer Service (CS/SM) - Service Management module

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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

Average workforce services representative salary by education level

According to our data, workforce services representatives with a Master's degree earn the highest average salary, at $49,087 annually. Workforce services representatives with a Bachelor's degree earn an average annual salary of $47,666.
Workforce services representative education levelWorkforce services representative salary
Master's Degree$49,087
High School Diploma or Less$43,414
Bachelor's Degree$47,666
Some College/ Associate Degree$44,525

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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