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What is a yardmaster/customer service/crew dispatching and how to become one
Generally, the duties of these individuals are to counsel customers on the conveyance of goods and payment ways. You are expected to also follow up on the delivery movement of goods. Also, you are to decide on the means of transportation and make ready the charges of landing, statements, and other related shipping documents. Furthermore, your job requires you to organize functional activities, settle monetary deals, and sometimes offload equipment or goods. Oftentimes, you may be asked to handle managerial or executive operations and also prepare insurance leverage. You must also keep an active line of communication with your supervisors and colleagues while giving out great client service. This is done via providing high standard services, evaluating client demands, and ensuring client gratification.
To fit into this role, you must have excellent negotiation, interaction, and time management skills. Alongside these, you must be detail-oriented, have good problem solving, and have innovative skills. In addition, you must obtain either a bachelor's degree or a master's degree depending on the employer. A yardmaster/ customer service/ crew dispatching makes an average of $30,398 per year or $14.61 per hour.
Avg. Salary $31,397
Avg. Salary $59,228
Growth rate -8%
Growth rate 0.3%
American Indian and Alaska Native 0.91%
Asian 3.85%
Black or African American 10.27%
Hispanic or Latino 17.51%
Unknown 5.06%
White 62.40%
Genderfemale 71.21%
male 28.79%
Age - 44American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 44Stress level is high
7.1 - high
Complexity level is intermediate
7 - challenging
Work life balance is fair
6.4 - fair
Yardmaster/customer service/crew dispatching career paths
Key steps to become a yardmaster/customer service/crew dispatching
Explore yardmaster/customer service/crew dispatching education requirements
Start to develop specific yardmaster/customer service/crew dispatching skills
Skills Percentages Data Entry 19.94% Customer Service 7.99% Customer Complaints 7.14% Outbound Calls 5.65% Inbound Calls 5.63% Complete relevant yardmaster/customer service/crew dispatching training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New yardmaster/customer service crew dispatchings learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a yardmaster/customer service/crew dispatching based on U.S. Bureau of Labor Statistics data and data from real yardmaster/customer service/crew dispatching resumes.Research yardmaster/customer service/crew dispatching duties and responsibilities
- Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
- Dispatch technicians to specific jobs, help troubleshoot customer issues, and assist with office duties.
- Enter tender and movement numbers in AS400.
- Dispatch for Baltimore, Charlotte, Richmond, Roanoke and Raleigh HVAC techs.
Prepare your yardmaster/customer service/crew dispatching resume
When your background is strong enough, you can start writing your yardmaster/customer service/crew dispatching resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a yardmaster/customer service/crew dispatching resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable yardmaster/customer service/crew dispatching resume templates
Build a professional yardmaster/customer service/crew dispatching resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your yardmaster/customer service/crew dispatching resume.
Apply for yardmaster/customer service/crew dispatching jobs
Now it's time to start searching for a yardmaster/customer service/crew dispatching job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first yardmaster/customer service/crew dispatching job
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Average yardmaster/customer service/crew dispatching salary
The average yardmaster/customer service/crew dispatching salary in the United States is $31,397 per year or $15 per hour. Yardmaster/customer service/crew dispatching salaries range between $25,000 and $38,000 per year.
What am I worth?
How do yardmaster/customer service crew dispatchings rate their job?
Yardmaster/customer service/crew dispatching reviews
Working from home makes life much easier to manage.
Pay is not a liveable wage.
Brief the point of contact between customer and driver
Micromanagement from those who think they are superior
Quick paced, professional environment Troubleshooting. Assisting peers with any issues they might have.
Micromanagment from superiors.
Updated January 8, 2025
