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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Baltimore, MD | $38,333 | $18.43 |
| 2 | Kansas City, KS | $37,328 | $17.95 |
| 3 | Sacramento, CA | $35,930 | $17.27 |
| 4 | Seattle, WA | $34,941 | $16.80 |
| 5 | Denver, CO | $34,328 | $16.50 |
| 6 | Bloomington, IL | $34,288 | $16.48 |
| 7 | Dallas, TX | $34,270 | $16.48 |
| 8 | Phoenix, AZ | $33,393 | $16.05 |
| 9 | Indianapolis, IN | $33,149 | $15.94 |
| 10 | Richmond, VA | $32,891 | $15.81 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Technical Support Advisor | $86,312 | $42 | - |
| 2 | Software Support Representative | $84,004 | $40 | - |
| 3 | Telesales Representative | $66,671 | $32 | - |
| 4 | Lead Technical Support Representative | $62,117 | $30 | - |
| 5 | Customer Retention Representative | $55,282 | $27 | - |
| 6 | Marketing Support Representative | $49,252 | $24 | - |
| 7 | Account Support Representative | $47,697 | $23 | - |
| 8 | Senior Technical Support Representative | $47,048 | $23 | - |
| 9 | Retention Representative | $46,769 | $22 | - |
| 10 | Senior Representative | $46,609 | $22 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Esurance | $38,665 | $19 | - |
| 2 | Allied Solutions | $36,363 | $17 | 5 |
| 3 | Boston Mutual Life Insurance | $35,623 | $17 | 4 |
| 4 | Travel Guard | $35,582 | $17 | - |
| 5 | Dental Select | $35,528 | $17 | - |
| 6 | Regence BlueCross BlueShield of Oregon | $35,443 | $17 | - |
| 7 | Southwest Business Corporation | $35,307 | $17 | 10 |
| 8 | Security Life Insurance Company Of America | $35,008 | $17 | - |
| 9 | Transamerica Corporation | $34,921 | $17 | - |
| 10 | AAA Northern California, Nevada & Utah | $34,756 | $17 | 10 |
| 11 | People's Trust Insurance | $34,739 | $17 | - |
| 12 | AAA Carolinas | $34,738 | $17 | - |
| 13 | LYNX Services | $34,734 | $17 | - |
| 14 | Residential Warranty | $34,668 | $17 | - |
| 15 | Alliance Insurance Group | $34,430 | $17 | 1 |
| 16 | Cottingham & Butler | $34,199 | $16 | 8 |
| 17 | Walter Mortensen Insurance | $33,950 | $16 | - |
| 18 | Home Warranty of America | $33,792 | $16 | - |
| 19 | Old Republic Home Protection | $32,710 | $16 | - |
| 20 | American Home Shield | $30,012 | $14 | - |