Access Family Services jobs in Raleigh, NC - 25 jobs

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17.50hr. Summary: Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards. Essential Duties and Responsibilities: Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance Schedules appointments, prepares records for the daily appointments Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes May file, release and copy protected healthcare information Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources. Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields. Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager. Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $18.00-23.00/hr. salary based on education and experience Summary: The Utilization Review Coordinator initiates pre-certification calls for private insurance and managed Medicare and Medicaid plans and provides concurrent reviews throughout the patient stays. Essential Duties and Responsibilities: Tracks utilization review outcomes Assess and reassesses the quality of patient progress notes Maintains insurance contact information Manages insurance appeal process and work with the client hospital's denial management coordinator Communicates treatment team recommendations Attends treatment team meetings Participates as an active member of the interdisciplinary team Addresses issues in a timely manner and informs Program Director of progress Provides ongoing education to management and staff for performance improvement Continuous education of legislative and insurance changes in regard to continued stay requirements Provides resources and suggestions to third party payors regarding aftercare and discharge continued care Performs as liaison with appropriated interested parties and physicians through the utilization process Responds to requests for general information about the unit's treatment program, and provides information about appropriate topics in response to community requests. Informs Program Director and Nurse Manager of any issues identified by insurance reviewers Coordinates treatment with other health and social agencies Identifies areas needing improvement and utilizes the facility performance improvement process Disseminates pertinent findings/data to referral sources as needed Stays informed on all clinical services and program changes in order to appropriately represent payor sources Completes all pertinent staff competencies All other duties as assigned by supervisor Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Highly motivated and resilient professional Strong negotiation skills Demonstrated leadership and supervisory experience Demonstrated ability to positively lead change and gain results Some knowledge of or willing to learn clinical practice models Demonstrated ability to understand economic, business and operational factors Preceptor and teaching experience helpful Strong critical-thinking/problem-solving skills Proven conflict management/resolution skills High professional ethics and standards Strong team player and team building skills; ability to collaborate with all levels and areas Strong presentation skills Proven relationship-building and management skills Ability to effectively and positively influence and persuade Education and/or Experience: A Bachelor's Degree from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing or other related field is preferred; and/or Minimum three years' of experience in a similar position and/or industry.

Grow your career with the industry leader in behavioral health - Proud Moments ABA. Proud Moments ABA provides the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. As a BCBA, you will combine your knowledge and experience with our innovative treatment techniques to change our clients' lives. Our clinical support team makes sure you are able to focus on providing excellent clinical services to our learners and not administrative work. We are actively seeking Board Certified Behavior Analysts (BCBA's) to join our team as full-time or part-time clinical experts. As a Proud Moments BCBA, you'll enjoy professional respect, recognition, and rewards: Competitive compensation + robust/achievable quarterly bonus program Eligibility for a $10,000 Retention Bonus for newly hired full-time BCBAs Meaningful work-life balance with flexible working schedules (full or part-time) Multi-tiered clinical team; both at the local and regional level designed to ensure you feel supported in your day to day Advanced, easy-to-use tools that simplify data collection and charting The best of both worlds - the resources of a large organization combined with the collegiality and support of the local care team Enhanced Behavior Technician onboarding/training, to support continuity in services for our learners Continuous professional development through our free monthly CEU accredited courses and over 200 hours of archived CEUs available Comprehensive benefits package for full-time employees, including: PTO/flexible holidays Medical, dental and vision coverage 401K retirement savings program Employee Assistance Programs Responsibilities As a Proud Moments BCBA, you'll be challenged to realize your professional potential. Key responsibilities as a BCBA include: Utilize your expertise to develop and supervise the implementation of targeted interventions that change the lives of children with autism Share in the achievements of your clients as they develop positive behaviors and learn new skills Provide caring support during family conversations to ensure parents fully understand assessment results and treatment recommendations Advocate for your clients by monitoring for potential issues and communicating concerns Share your knowledge and experience through direct supervision, support, training, and orientation of our growing team of behavioral technicians Physically keep up with clients as they move about the session area(s). This will require many physical activities including, but not limited to, standing, sitting, bending, lifting 25+ pounds, running, squatting, kneeling, and generally keeping pace with children from 2-15 years old Qualifications As an ideal BCBA candidate, you bring to Proud Moments ABA the following qualifications: Master's degree in behavioral analysis, education, psychology, or a related field Current BCBA license (depending on state) or sitting for your exam in the next 3 months- students are welcome! Demonstrated skills implementing applied behavioral analysis (ABA) with children with Autism Spectrum Disorder or related disorders Ability to administer and interpret a variety of clinical assessments Excellent clinical competence and judgment Commitment to handling confidential information responsibly Exceptional communication, problem-solving, organizational and project management skills while working in a fast-paced environment #BCBA #LI-VS1 Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17.50hr Summary: Assists physician and patients as needed which includes but not limited to measuring vital signs, maintaining client records, performing lab tests, administering medications, etc.. Essential Duties and Responsibilities: Verifies patient information by interviewing patients; reviewing and/or recording medical history; taking vital signs; administering medications Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; administering medications; telephoning prescriptions to pharmacies; drawing blood; administering injections. Educates patients by providing medication and home care instructions; answering questions. Completes medical records by recording patient examination, treatment, and test results. Maintains safe, secure, and healthy patient care environment by adhering to organization standards and policies, and to legal regulations; alerting others regarding potential concerns. Maintains patient confidence and protects medical office operations by keeping information confidential; cautioning others regarding potential breaches. All other duties as assigned by supervisor. Education and/or Experience: Minimum of High School Degree and obtained certification from the Board of the American Association of Medical Assistants (AAMA). One year related experience and/or training preferred. Equivalent combination of education and experience will be considered.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Payscale: $17-$19/hr. Summary: Responsible for providing support and care to meet the physical and psychological needs of consumers through providing direct and indirect care in a psychiatric inpatient unit. Essential Duties and Responsibilities: Provides supervision and monitoring of each consumer. Assist with and model appropriate daily living skills. Document any reported or observed symptoms of consumers and report to the team. Participate in Shift Report Provide transportation All other duties as assigned by supervisor Special Attributes: Strong interpersonal skills and belief in consumer's ability to recover. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with professionals and clients/families. Ability to make sound decisions in emergency situations. A desire to work with individuals with severe mental illness and substance abuse issues. Education and/or Experience: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP - requires high school diploma and at least one year of appropriate experience. Or Bachelor's degree in the field with no experience. QP- requires bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 57k(Provisional)-62k(Fully Licensed) Summary: Team Lead (TL) serves as support to the Center Director to ensure the clinical areas functions with high quality and consistency. This position is responsible for clinical oversight of assigned staff and assists Center Director with administrative duties as needed within the center. The position also provides direct clinical services to clients. Essential Duties and Responsibilities: Carries an active caseload and/or perform direct clinical services for minimum of 2 days per week. Mentors the clinical Substance Abuse staff to increase their clinical effectiveness, productivity and therapeutic skills. In coordination with the Center Director, TL assists with the development, use, analysis, and feedback of clinical performance measurement indicators, processes, audits and assures all paperwork, billing tickets and documentation is completed in a timely manner. Additionally, assists in ensuring strict compliance with all professional standards, Medicaid and Medicare regulations, agency policies and procedures. Provides in-service training as appropriate, deliver clinical education programs, provide best practices training to staff, also participates in agency-wide training programs/in-services Participates in the selection, hiring and performance evaluation of clinical staff Other duties as assigned by supervisor Units Billed Minimum Requirement: To be determined by Center Director. Minimum of 40% of expected clinician case load. Special Attributes: Strong psychosocial, clinical assessment skills. Requires minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with professionals and clients/families. Ability to make sound decisions in emergency situations. Supervisory Responsibilities: Provide on-site clinical supervision to all Substance Abuse staff. Education and/or Experience: Master's degree in Psychology, Social Work, Counseling or relative field, from an accredited college or university. Three to five years of clinical practice experience in substance abuse. Prefer 1 year of supervisory experience. Must be Licensed or Certified in Area of Practice: Licensed Clinical Social Worker and/or Licensed Clinical Addictions Specialist.

May Qualify for Hiring Bonus (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 56k(Provisional)-61k(Fully Licensed) Summary: Lead Clinician serves as support to the Center Director to ensure the clinical areas functions with high quality and consistency. This position is responsible for clinical oversight of assigned staff and assists Center Director with administrative duties as needed within the center. The position also provides direct clinical services to clients. Essential Duties and Responsibilities: Carries an active caseload and/or perform direct clinical services for minimum of 2 days per week. Mentors the clinical Mental Health staff to increase their clinical effectiveness, productivity and therapeutic skills. In coordination with the Center Director, Lead Clinician assists with the development, use, analysis, and feedback of clinical performance measurement indicators, processes, audits and assures all paperwork, billing tickets and documentation is completed in a timely manner. Additionally, assists in ensuring strict compliance with all professional standards, Medicaid and Medicare regulations, agency policies and procedures. Provides in-service training as appropriate, deliver clinical education programs, provide best practices training to staff, also participates in agency-wide training programs/in-services Participates in the selection, hiring and performance evaluation of clinical staff Other duties as assigned by supervisor Units Billed Minimum Requirement: To be determined by CD. Minimum of 40% of expected clinician case load Supervisory Responsibilities: Provide on-site clinical supervision to all Mental Health Services staff. Education and/or Experience: Master's degree in Psychology, Social Work, Counseling or relative field, from an accredited college or university. Three to five years of clinical practice experience (LCSW, LCAS, LCMHC, and LMFT). Prefer 1 year of supervisory experience.

May Qualify for Hiring Bonus (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 55k(Provisional)-65k(Fully Licensed) Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment, evaluation, and intervention skills to Mental Health consumers that are treated with individual, family, and/or group therapy in an outpatient setting. Case management/supportive services for disposition of cases is also a core function of this job. Essential Duties and Responsibilities: Provides clinical psychosocial assessment and treatment services to consumers with mental health problems. Face to face clinical assessments are scheduled within 7 days of request of an assessment and provided using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Provides evidenced based clinically effective treatment services. Service delivery may also involve consultation with various community stakeholder agency staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Provides indirect services (e.g., case management and supportive services) with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Other duties as assigned by the supervisor Consults with other local providers and referral sources by telephone as needed to insure coordination and transition of services when necessary. Units Billed Minimum Requirement: There are 25 units of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate. Education and/or Experience: Doctorate degree in Psychology, or Master's degree in Social Work, Psychology, counseling, or marriage and family therapy from an accredited college or university and licensed eligible or provisionally licensed in their perspective field. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community.

Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay scale: $18hr. Summary: Provides care for clients in Daymark facilities under the direct supervision of registered nurses, nurse practitioners, and/or physicians. Essential Duties and Responsibilities: Measures and records height, weight, blood pressure, BMI and other vital statistics as directed by nurse and/or physician. Serves as primary liaison between clients and medical staff for “med line” calls by responding to non-emergency calls from clients regarding medication/medical needs when the call is received or returning the calls, securing the information regarding the purpose of the call and documenting this, and ensuring the information is relayed accurately to medical staff. In addition, employee must be alert to calls from clients that are potentially of an emergency/crisis nature and ensure these are immediately relayed to medical staff for determination of appropriate response, returning the calls, securing the information regarding the purpose of the call and documenting this, and ensuring the information is relayed accurately to medical staff. Assists doctor in all telemedicine work such as scheduling, being available to assist with client per doctor request and providing any paperwork that may be needed prior to call. All other duties as assigned by supervisor. Education and/or Experience: Minimum of High School Degree with Certified Nursing Certificate from State of North Carolina. One year related experience and/or training; or equivalent combination of education and experience.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Summary: Provides nursing services to the medical unit. Essential Duties and Responsibilities: Provides medication evaluation, medication checks, calls in prescriptions, obtains samples, sometimes may provide individual, group and family therapy and subsequent paperwork. Participates in interdisciplinary treatment planning, case support activities Provides crisis intervention consultation to all members of the team Participates in peer review process for therapists All other duties as assigned by supervisor Special Attributes: Strong psychosocial, clinical assessment skills. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with professions and clients/families. Ability to make sound decisions in emergency situations. Education and/or Experience: RN: Graduation from a four-year state accredited school of nursing and one year of experience in psychiatric nursing; or equivalent combination of education and experience. LPN: Graduation from an accredited school of nursing and prefer one year of experience in nursing; or equivalent combination of education and experience.

Qualifies for Hiring Bonus if Benefit Eligible Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program PayScale: $21.63-$23.07/hr. Summary: Under direct and indirect supervision, provides case management assessment, person centered planning and documentation, referral and linkage, and monitoring/follow-up. Essential Duties and Responsibilities: Provides care management assessment/reassessment, development of care management plans, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion. Ensure metrics for outcomes are met. Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention consultation to all participants of TCM and involves crisis services when needed. All other duties as assigned by supervisor. The responsibilities of the Care Manager include, but are not limited to, the following: Care Management Assessment Documents the client's service needs, strengths, resources, preferences, and goals to develop a Care Management Plan. Gathers information regarding all aspects of the recipient, including medical, physical, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational/educational areas. Integrates all current assessments including the comprehensive clinical assessment and medical assessments, including assessments and information from the HIE/Tailored Plan and the primary care or specialty care physician. Includes early identification of conditions and needs for prevention and amelioration. Consults with other natural and paid supports such as family members, medical and behavioral health providers, and educators to form a complete assessment. Performs periodic reassessment to determine whether a recipient's needs or preferences have changed. Care Management Plan/Documentation Ensures that person centered information is gathered and that the consumer's health and safety risks are assessed prior to the development of the care management plan Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person. Performs periodic revision of a plan based on the information collected from the person, family, other personal supports, and comprehensive clinical assessments or reassessments. Assist the person to obtain the outcomes/skills/symptom reduction that they desire. Contact the primary care physician to obtain clinical information pertinent to establishing person centered goals. Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance. Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer's medical record prior to releasing any information when needed (Substance Use Disorders). Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian). Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan. Referral and linkage activities include but are not limited to: Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes. Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan. Making referrals to providers for needed services and scheduling appointments with the recipient. Assisting the recipient as he or she transitions through levels of care. Facilitating communication and collaboration among all service providers and the recipient. Assisting the recipient in establishing and maintaining a medical home where needed. Assisting the recipient in establishing OBGYN and prenatal care as necessary. Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc. Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community. Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that the Care Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether: Services are being provided in accordance with the recipient's Care Management Plan; Services in the Care Management Plan adequate and effective; There are changes in the needs or status of the recipient; and The recipient is making progress toward his or her goals. Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer's record. Ensures that the monitoring schedule for each consumer is sufficient to assure the health, safety and welfare of the consumer. Monitors for progress/lack of progress through observation, interview, and documentation review. Coordination Works closely with the consumer/legally responsible person, provider agencies, and others involved with the consumer's care and treatment to avoid/resolve scheduling conflicts, duplication of effort, and other problems that hinder effective treatment. Assists consumer in obtaining entitlement services whenever possible. Monitors the consumer's continued eligibility for Medicaid and/or NC Health Choice, as applicable, and provides needed assistance to the consumer/legally responsible person in order to ensure that coverage does not lapse. Outcomes Be responsible for the BH quality metrics for your assigned members Units Billed Minimum Requirement: Care manager contacts for members with behavioral health needs: High Acuity: At least four care manager-to-member contacts per month, including at least one in-person contact with the member. Moderate Acuity: At least three care manager-to-member contacts per month and at least one in-person contact with the member quarterly (includes care management comprehensive assessment if it was conducted in- person). Low Acuity: At least two care manager-to-member contacts per month and at least two in-person contacts with the member per year, approximately six months apart (includes the care management comprehensive assessment if it was conducted in-person). Education and/or Experience: A bachelor's degree in a human service field with two years MH/SA/DD experience with the population served; or,a licensed RN with two years MH/SA/DD experience with the population served. TCM trainings will be required to complete as assigned.

May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 55k(Provisional)-60k(Fully Licensed) Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment, evaluation, and intervention skills to Substance Abuse and Co-occurring disorders consumers that are treated with individual, family, and/or group therapy in an outpatient setting. Case management/supportive services for disposition of cases is also a core function of this job. Essential Duties and Responsibilities: Provides clinical psychosocial assessment and Substance Abuse treatment services to consumers with substance abuse and co-occurring disorders/problems. Face to face clinical assessments are scheduled within 2 days of request of an assessment and provided using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Service delivery may also involve consultation with various community stakeholder agency staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Provides appropriate recommendations for follow up and linkages to such as needed to consumers who have received services and require follow up to ensure they maintain sobriety/abstinence and are able to access appropriate community services. Other duties as assigned by the supervisor Consults with other local providers and referral sources by telephone as needed to insure coordination and transition of services when necessary. Units Billed Minimum Requirement: There are 25 units of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate. Special Attributes: Strong evaluative and clinical assessment skills needed. Must be able to get along well with other professionals to build collaboration in the work environment of multiple providers, community agencies, and a variety of community stakeholders. Must have the ability to gain information, make substance abuse assessments and build rapport with consumers and families, make sound decisions in emergency situations, and provide evidenced based clinical interventions. Supervisory Responsibilities: None unless supervising a student and/or training a co-worker. Education and/or Experience: Doctorate degree in Psychology, or Master's degree in Social Work, Psychology, counseling, marriage and family therapy, or addictions from an accredited college or university and licensed eligible or provisionally licensed in their perspective field. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors, marriage and family therapists, or clinical addiction specialists will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community. Clinical staff with a Bachelor's degree in a human services with the Certified Substance Abuse Counselor (CSAC) credential or eligible for such and able to demonstrate experience in substance abuse services will be considered.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17.50hr. Summary: Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards. Essential Duties and Responsibilities: Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance Schedules appointments, prepares records for the daily appointments Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes May file, release and copy protected healthcare information Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources. Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields. Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager. Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Shift: PRN Days, Nights and Weekends. Payscale: $17-$19/hr. Summary: Responsible for providing support and care to meet the physical and psychological needs of consumers through providing direct and indirect care in a psychiatric inpatient unit. Essential Duties and Responsibilities: Provides supervision and monitoring of each consumer. Assist with and model appropriate daily living skills. Document any reported or observed symptoms of consumers and report to the team. Participate in Shift Report Provide transportation All other duties as assigned by supervisor Special Attributes: Strong interpersonal skills and belief in consumer's ability to recover. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with professionals and clients/families. Ability to make sound decisions in emergency situations. A desire to work with individuals with severe mental illness and substance abuse issues. Education and/or Experience: Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction. Peer Support - Requires Peer Support Certification. AP - requires high school diploma and at least one year of appropriate experience. Or Bachelor's degree in the field with no experience. QP- requires bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

A Medical Scribe is responsible for assisting healthcare providers by documenting patient encounters in real-time during medical examinations, ensuring accurate and thorough documentation in the patient's medical record. The primary goal is to increase the efficiency of healthcare professionals by allowing them to focus on patient care while the scribe handles documentation and other administrative tasks. Essential Duties and Responsibilities: Percentage Duty or Responsibility 60% Document Patient Encounters: Accurately document patient history, physical exams, diagnoses, treatments, procedures, and other relevant clinical information in the electronic health record (EHR) system. Record the healthcare provider's verbal instructions and interactions with the patient. 10% Assist in Patient Flow: Coordinate with medical staff to ensure timely and efficient flow of patients in the clinic or hospital. Assist with preparation for patient exams, including obtaining relevant medical records or lab results. 10% Support Providers: Help healthcare providers with entering orders, prescriptions, and follow-up care instructions. Ensure that all medical documentation meets legal, regulatory, and organizational standards. 5% Maintain Confidentiality: Adhere to HIPAA and patient confidentiality laws while handling sensitive medical information. 5% Prepare for Medical Procedures: Document procedures, treatments, and other interventions accurately as per provider instructions. 5% Communication: Communicate with medical staff, patients, and other departments as needed to facilitate smooth patient care delivery. 5% Other Duties as assigned by supervisor Units Billed Minimum Requirement: None Special Attributes: Proficient in typing and documentation skills with attention to detail. Familiarity with EHR software and other healthcare technologies. Ability to work under pressure in a fast-paced environment. Strong communication skills (both written and verbal). Professional demeanor and ability to work with diverse medical teams Supervisory Responsibilities: None Qualification Requirements: Previous experience as a medical scribe, medical assistant, or in a healthcare setting is preferred, but not required. Knowledge of medical terminology, anatomy, and physiology is highly beneficial. Education and/or Experience: BA/BS Degree or equivalent required. positions may require a degree or certification in healthcare-related fields (e.g., Health Information Technology, Medical Assisting, etc.) or to be in process of an advanced degree (MD, DO, PA, NP) Language Skills: Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, effective treatment notes and related documents. Ability to effectively present information and respond to questions from groups of managers, clients, customers and/or the public. Mathematical Skills: Ability to calculate figures and amounts such as percentages, mean, mode and median; ability to interpret bar graphs. Certificates, License, Registration: Certification in Medical Scribing is preferred but not required Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: Generally pleasant office conditions. May on occasion drive to locations outside county for trainings or meetings while driving may be exposed to various weather conditions. OSHA Category: Duties involve no exposure to blood, body fluids, or tissues, but employment may require performing unplanned Category I procedures. All category I employees are offered the opportunity to receive the Engerix Hepatitis B vaccination series. Other: This description is intended to describe the essential job functions, the general supplement functions and the essential requirement for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirement of the position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Qualifies for Hiring Bonus if Benefit Eligible Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Payscale: 45k-48k Summary: Under direct and indirect supervision, provides case management assessment, person centered planning and documentation, referral and linkage, and monitoring/follow-up. Essential Duties and Responsibilities: Provides care management assessment/reassessment, development of care management plans, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion. Ensure metrics for outcomes are met. Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care. Provides crisis intervention consultation to all participants of TCM and involves crisis services when needed. All other duties as assigned by supervisor. The responsibilities of the Care Manager include, but are not limited to, the following: Care Management Assessment Documents the client's service needs, strengths, resources, preferences, and goals to develop a Care Management Plan. Gathers information regarding all aspects of the recipient, including medical, physical, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational/educational areas. Integrates all current assessments including the comprehensive clinical assessment and medical assessments, including assessments and information from the HIE/Tailored Plan and the primary care or specialty care physician. Includes early identification of conditions and needs for prevention and amelioration. Consults with other natural and paid supports such as family members, medical and behavioral health providers, and educators to form a complete assessment. Performs periodic reassessment to determine whether a recipient's needs or preferences have changed. Care Management Plan/Documentation Ensures that person centered information is gathered and that the consumer's health and safety risks are assessed prior to the development of the care management plan Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person. Performs periodic revision of a plan based on the information collected from the person, family, other personal supports, and comprehensive clinical assessments or reassessments. Assist the person to obtain the outcomes/skills/symptom reduction that they desire. Contact the primary care physician to obtain clinical information pertinent to establishing person centered goals. Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance. Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer's medical record prior to releasing any information when needed (Substance Use Disorders). Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian). Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan. Referral and linkage activities include but are not limited to: Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes. Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan. Making referrals to providers for needed services and scheduling appointments with the recipient. Assisting the recipient as he or she transitions through levels of care. Facilitating communication and collaboration among all service providers and the recipient. Assisting the recipient in establishing and maintaining a medical home where needed. Assisting the recipient in establishing OBGYN and prenatal care as necessary. Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc. Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community. Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that the Care Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether: Services are being provided in accordance with the recipient's Care Management Plan; Services in the Care Management Plan adequate and effective; There are changes in the needs or status of the recipient; and The recipient is making progress toward his or her goals. Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer's record. Ensures that the monitoring schedule for each consumer is sufficient to assure the health, safety and welfare of the consumer. Monitors for progress/lack of progress through observation, interview, and documentation review. Coordination Works closely with the consumer/legally responsible person, provider agencies, and others involved with the consumer's care and treatment to avoid/resolve scheduling conflicts, duplication of effort, and other problems that hinder effective treatment. Assists consumer in obtaining entitlement services whenever possible. Monitors the consumer's continued eligibility for Medicaid and/or NC Health Choice, as applicable, and provides needed assistance to the consumer/legally responsible person in order to ensure that coverage does not lapse. Outcomes Be responsible for the BH quality metrics for your assigned members Units Billed Minimum Requirement: Care manager contacts for members with behavioral health needs: High Acuity: At least four care manager-to-member contacts per month, including at least one in-person contact with the member. Moderate Acuity: At least three care manager-to-member contacts per month and at least one in-person contact with the member quarterly (includes care management comprehensive assessment if it was conducted in- person). Low Acuity: At least two care manager-to-member contacts per month and at least two in-person contacts with the member per year, approximately six months apart (includes the care management comprehensive assessment if it was conducted in-person). Education and/or Experience: A bachelor's degree in a human service field with two years MH/SA/DD experience with the population served; or,a licensed RN with two years MH/SA/DD experience with the population served. TCM trainings will be required to complete as assigned.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale RN: $26.40-$30/hr. LPN: $24-$28/hr. CMA: $19/hr. Summary: Provides nursing services to the medical unit. Essential Duties and Responsibilities: Provides medication evaluation, medication checks, calls in prescriptions, obtains samples, sometimes may provide individual, group and family therapy and subsequent paperwork. Participates in interdisciplinary treatment planning, case support activities Provides crisis intervention consultation to all members of the team Participates in peer review process for therapists All other duties as assigned by supervisor Special Attributes: Strong psychosocial, clinical assessment skills. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with professions and clients/families. Ability to make sound decisions in emergency situations. Education and/or Experience: RN: Graduation from a four-year state accredited school of nursing and one year of experience in psychiatric nursing; or equivalent combination of education and experience. LPN: Graduation from an accredited school of nursing and prefer one year of experience in nursing; or equivalent combination of education and experience. CMA: Minimum of High School Degree and obtained certification from the Board of the American Association of Medical Assistants (AAMA). One year related experience and/or training preferred. Equivalent combination of education and experience will be considered.

Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: $16-$17.50hr Summary: Assists physician and patients as needed which includes but not limited to measuring vital signs, maintaining client records, performing lab tests, administering medications, etc.. Essential Duties and Responsibilities: Verifies patient information by interviewing patients; reviewing and/or recording medical history; taking vital signs; administering medications Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; administering medications; telephoning prescriptions to pharmacies; drawing blood; administering injections. Educates patients by providing medication and home care instructions; answering questions. Completes medical records by recording patient examination, treatment, and test results. Maintains safe, secure, and healthy patient care environment by adhering to organization standards and policies, and to legal regulations; alerting others regarding potential concerns. Maintains patient confidence and protects medical office operations by keeping information confidential; cautioning others regarding potential breaches. All other duties as assigned by supervisor. Education and/or Experience: Minimum of High School Degree and obtained certification from the Board of the American Association of Medical Assistants (AAMA). One year related experience and/or training preferred. Equivalent combination of education and experience will be considered.

May Qualify for Hiring Bonus (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 55k(Provisional)-60k(Fully Licensed) Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment, evaluation, and intervention skills to Mental Health consumers that are treated with individual, family, and/or group therapy in an outpatient setting. Case management/supportive services for disposition of cases is also a core function of this job. Essential Duties and Responsibilities: Provides clinical psychosocial assessment and treatment services to consumers with mental health problems. Face to face clinical assessments are scheduled within 7 days of request of an assessment and provided using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Provides evidenced based clinically effective treatment services. Service delivery may also involve consultation with various community stakeholder agency staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Provides indirect services (e.g., case management and supportive services) with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency. Other duties as assigned by the supervisor Consults with other local providers and referral sources by telephone as needed to insure coordination and transition of services when necessary. Units Billed Minimum Requirement: There are 25 units of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate. Education and/or Experience: Doctorate degree in Psychology, or Master's degree in Social Work, Psychology, counseling, or marriage and family therapy from an accredited college or university and licensed eligible or provisionally licensed in their perspective field. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community.