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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Pleasanton, CA | $169,866 | $81.67 |
| 2 | New York, NY | $158,359 | $76.13 |
| 3 | Providence, RI | $158,088 | $76.00 |
| 4 | East Brunswick, NJ | $150,590 | $72.40 |
| 5 | Chantilly, VA | $143,182 | $68.84 |
| 6 | Newton, MA | $142,466 | $68.49 |
| 7 | Omaha, NE | $141,506 | $68.03 |
| 8 | Norcross, GA | $136,014 | $65.39 |
| 9 | Austin, TX | $135,800 | $65.29 |
| 10 | Denver, CO | $135,605 | $65.19 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director | $150,011 | $72 | - |
| 2 | Acting Director | $140,734 | $68 | - |
| 3 | Director Of Service And Operations | $138,059 | $66 | - |
| 4 | Customer Service Director | $135,602 | $65 | - |
| 5 | Service Operations Manager | $135,072 | $65 | - |
| 6 | Interim Director | $133,946 | $64 | - |
| 7 | Chief Of Service | $133,472 | $64 | - |
| 8 | Regional Service Manager | $133,414 | $64 | - |
| 9 | Senior Service Manager | $133,118 | $64 | 1 |
| 10 | Service Superintendent | $132,352 | $64 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | ServiceNow | $154,893 | $74 | 5 |
| 2 | KANA Software | $154,081 | $74 | - |
| 3 | Cybersource | $151,972 | $73 | - |
| 4 | RCR Technology | $141,201 | $68 | - |
| 5 | The Shams Group | $135,952 | $65 | - |
| 6 | Majesco | $135,182 | $65 | 1 |
| 7 | CEDAR Document Technologies | $133,596 | $64 | - |
| 8 | TurningPoint Global Solutions | $132,908 | $64 | - |
| 9 | Bottomline Technologies | $130,597 | $63 | - |
| 10 | Intranets.com | $129,632 | $62 | - |
| 11 | Fulcrum Technologies | $128,571 | $62 | - |
| 12 | Official Payments | $128,190 | $62 | - |
| 13 | Apex Technology | $126,553 | $61 | - |
| 14 | OZ Systems | $126,312 | $61 | - |
| 15 | Camstar Systems | $126,255 | $61 | - |
| 16 | NCR | $126,201 | $61 | - |
| 17 | Temenos AG | $124,980 | $60 | - |
| 18 | Fiserv | $121,503 | $58 | - |
| 19 | Pragmatics | $119,842 | $58 | - |
| 20 | Professional Access | $115,376 | $55 | - |