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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $41,804 | $20.10 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $98,510 | $47 | - |
| 2 | Loan Services Representative | $89,146 | $43 | - |
| 3 | Customer Service Senior Associate | $68,257 | $33 | - |
| 4 | Telesales Representative | $68,166 | $33 | - |
| 5 | Installation Service Representative | $64,240 | $31 | - |
| 6 | Inbound Sale Representative | $63,631 | $31 | - |
| 7 | Senior Representative | $60,252 | $29 | - |
| 8 | Service Consultant | $58,671 | $28 | - |
| 9 | Customer Service Expert | $58,574 | $28 | - |
| 10 | System Service Representative | $57,019 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Candid | $45,661 | $22 | - |
| 2 | Wellesley College | $39,066 | $19 | - |
| 3 | Annie E. Casey Foundation | $38,385 | $18 | - |
| 4 | Simmons University | $37,993 | $18 | - |
| 5 | Catholic Charities of Boston | $37,500 | $18 | - |
| 6 | Children's Defense Fund | $36,782 | $18 | - |
| 7 | Common Cause | $35,286 | $17 | - |
| 8 | Canton Township, Michigan | $34,338 | $17 | - |
| 9 | Boston Public Health Commission | $33,154 | $16 | - |
| 10 | Rhode Island College | $32,921 | $16 | - |
| 11 | Phi Beta Kappa | $32,878 | $16 | - |
| 12 | Northeast Kingdom Community Action | $32,874 | $16 | - |
| 13 | National Urban League | $32,257 | $16 | - |
| 14 | Luzerne County Government | $31,915 | $15 | - |
| 15 | Wesleyan University | $31,604 | $15 | - |
| 16 | Emmanuel College | $31,525 | $15 | - |
| 17 | Peace Corps | $31,196 | $15 | - |
| 18 | American Nurses Association | $30,844 | $15 | 1 |
| 19 | Neighborhood Centers of Johnson County | $30,606 | $15 | - |
| 20 | Intercultural Family Services | $26,876 | $13 | - |