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Administrative assistant to general manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Mike Peterson Ph.D.,

Anne McConnell Ph.D.

Below we've compiled a list of the most critical administrative assistant to general manager skills. We ranked the top skills for administrative assistant to general managers based on the percentage of resumes they appeared on. For example, 13.5% of administrative assistant to general manager resumes contained travel arrangements as a skill. Continue reading to find out what skills an administrative assistant to general manager needs to be successful in the workplace.

15 administrative assistant to general manager skills for your resume and career

1. Travel Arrangements

Here's how administrative assistant to general managers use travel arrangements:

Scheduled meetings, maintained supervisor's calendar, organized events and travel arrangements.
Handled administrative duties such as travel arrangements, telecommunication and word processing.

2. Expense Reports

Here's how administrative assistant to general managers use expense reports:

Process relocation paperwork, leased car mileage tracking, expense reports and disbursement authorizations.
Provide business trip accommodations and expense reports for all department managers.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how administrative assistant to general managers use customer service:

Coordinated work with other executive and support staff to ensure a high performance, customer service-oriented work environment.
Exercised excellent customer services skills and maintained customer satisfaction in resolving inquiries and issues.

4. Photocopying

Here's how administrative assistant to general managers use photocopying:

Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.

5. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how administrative assistant to general managers use office procedures:

Developed office procedures and job descriptions and an employee handbook.
Familiarized in all areas of Front Office procedures.

6. Confidential Correspondence

Here's how administrative assistant to general managers use confidential correspondence:

Maintained accounting functions, reconciling petty cash, prepared and updated charts and monthly business reviews, maintained confidential correspondence.
Create and handle presentations, complex reports, confidential correspondence and files.

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7. Purchase Orders

Here's how administrative assistant to general managers use purchase orders:

Entered purchase orders, received inventory, approved and paid invoices using SAP (Systems Applications and Products) accounting systems.
Prepared a wide variety of Administrative reports, statements, correspondence, forms, charts, purchase orders and patient rosters.

8. Financial Reports

Here's how administrative assistant to general managers use financial reports:

Prepare Financial Reports for Senior Management.
Prepare financial reports that reference sales volume of 2.1 million in sales.

9. Front Desk

Here's how administrative assistant to general managers use front desk:

Completed cross-training with Front Desk and Housekeeping as well as job shadowing with Loss prevention, Engineering and Food & Beverage.
Supported Front Desk Staff by making reservations, keys, showing rooms, training on software, more.

10. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how administrative assistant to general managers use human resources:

Handled highly confidential and sensitive internal communications specific to Human Resources and personnel concerns and maintained files and other records.
Perform administrative and secretarial support functions for the General Manger, Assistant Manager and Human Resources Generalist.

11. Meeting Minutes

Here's how administrative assistant to general managers use meeting minutes:

Created and retained various documents and reports, such as general correspondences, manual checks, meeting minutes and organizational charts.
Assembled and distributed confidential monthly reports as well as weekly staffing reports * Prepared and distributed corporate meeting minutes.

12. PowerPoint

Here's how administrative assistant to general managers use powerpoint:

Develop PowerPoint presentations used by the District Manager to market executive support programs to potential businesses.
Gather documents and prepare PowerPoint presentations for meetings attended and/or chaired by General Manager.

13. International Travel

Here's how administrative assistant to general managers use international travel:

Organize depositions, conference meetings, video conferences, international travel and various business related events.
Maintain calendars, coordinating extensive appointments, meetings and domestic/international travel.

14. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how administrative assistant to general managers use bank deposits:

Complete bank deposits each morning and deliver them to the bank.
Assisted Accountant with finances (bank deposits and QuickBooks).

15. Conference Calls

Conference calls are call that involves three or more people who can speak at the same time. One of the persons connected may add the person to confer through the phone whose voice can be heard by all of those on the line. This can be done when the phone is used as a feature for a conference call that allows the initial caller to add more listeners or speakers on the same line without losing the first person he called. This is used to listen or communicate to different people at the same time that would save time, effort and avoid repeating the same discussion.

Here's how administrative assistant to general managers use conference calls:

Manage all executive level administrative tasks including scheduling meetings & conference calls.
Handled travel schedules, organized meetings and conference calls, and completed personal requests for attorney.

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What skills help Administrative Assistant To General Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on administrative assistant to general manager resumes?

Dr. Mike Peterson Ph.D.

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What administrative assistant to general manager skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young Administrative assistants to general manager need?

Angela Robbins Ph.D.

Associate Professor of History, Meredith College

History majors are in high demand in government, business, and non-profits because of the knowledge and skills they gain in the classroom. History majors, in particular, are especially good at contextualizing-that is, explaining how an event or discussion fits within the big picture. This includes how things that are going on today-such as the Capitol riot on January 6-connects to the Constitution, the balance of powers, the way democracy works, and related issues such as the implications of propaganda and misinformation. This goes well beyond merely expressing an opinion or debating two sides of an issue. Students of history do their research and practice skills of analysis, collecting and scrutinizing evidence rather than taking something at face value or only relying on a single source. We take sources apart to evaluate the credentials of their creators and search for bias. We examine sources from various creators so we take into account multiple experiences and points of view. Then we synthesize-or bring the sources together-in order to communicate what it all means. These skills are desired by employers and translate well into many careers and work environments. Seeking good evidence to answer questions and solve problems, whether that's in the classroom today or working with clients later, is a skill that employers highly value.

Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.

What technical skills for an administrative assistant to general manager stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

What soft skills should all Administrative assistants to general manager possess?

Brandy Bailey

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

Do you want to know more?

List of administrative assistant to general manager skills to add to your resume

The most important skills for an administrative assistant to general manager resume and required skills for an administrative assistant to general manager to have include:

Travel Arrangements
Expense Reports
Customer Service
Photocopying
Office Procedures
Confidential Correspondence
Purchase Orders
Financial Reports
Front Desk
Human Resources
Meeting Minutes
PowerPoint
International Travel
Bank Deposits
Conference Calls

Credit Card
Office Equipment
Business Cards
Administrative Functions
Administrative Tasks
Event Planning
Telephone Calls
Scheduling Appointments
Direct Reports
Sales Reports
A/P
A/R
Inventory Control
Customer Complaints
Office Operations

Meeting Agendas
QuickBooks
Word Processing
VIP
Customer Relations
SharePoint
Administrative Assistants
Presentation Materials
Trade Shows
ADP
Facebook
Organizational Charts
Executive Management
EEO

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Administrative Assistant To General Manager Skills

Updated January 8, 2025

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