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Administrative specialist lead skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Dr. Mike Peterson Ph.D.,

Anne McConnell Ph.D.

Below we've compiled a list of the most critical administrative specialist lead skills. We ranked the top skills for administrative specialist leads based on the percentage of resumes they appeared on. For example, 14.4% of administrative specialist lead resumes contained travel arrangements as a skill. Continue reading to find out what skills an administrative specialist lead needs to be successful in the workplace.

15 administrative specialist lead skills for your resume and career

1. Travel Arrangements

Here's how administrative specialist leads use travel arrangements:

Coordinate answers/information as requested Travel Arrangements
Coordinated executive personal schedule and travel arrangements to establish daily and weekly appointment calendar, official meetings, and business itineraries.

2. Administrative Procedures

Here's how administrative specialist leads use administrative procedures:

Keep abreast on all current administrative procedures/policies and inform personnel of any changes.
Drafted administrative procedures for inclusion in ISO 9001 Standardized Processes and Procedures and participated in ISO assessments.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how administrative specialist leads use customer service:

Received the Center for ENT's award for Customer Service Employee of the Year among all employees in the Front Office.
Provide great customer service, scheduled patients for procedures, appointments, registration and insurance verification.

4. Expense Reports

Here's how administrative specialist leads use expense reports:

Reviewed and processed travel estimates and expense reports for four programs.
Expedite expense reports & invoices.

5. Front Desk

Here's how administrative specialist leads use front desk:

Provide administrative secretarial duties; assist with property management/inventory duties as well as front desk public greeter and telephone duties.
Make sure that all uninsured encounters are coded and entered correctly by front desk staff in OAS Gold/Signature.

6. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how administrative specialist leads use payroll:

Review Time sheets for accuracy and process in the project's payroll database.
Prepare Certified Davis Bacon payroll for submission to government.

7. Calendar Management

Here's how administrative specialist leads use calendar management:

Supported a team of Directors with calendar management, international travel arrangements, administered expense reports, preparation of PowerPoint presentations.
Performed multiple administrative functions including typing of correspondence, calendar management, meeting planning, travel arrangements, and expense reimbursements.

8. PeopleSoft

Here's how administrative specialist leads use peoplesoft:

Build and configure dev, system test, user acceptance test, training and gold environments for PeopleSoft HCM 9.2 upgrade.
Work Location: Delhi, India Roles: Production PeopleSoft Administration/DBA, PeopleSoft Security Specialist and Technical Lead

9. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how administrative specialist leads use human resources:

Coordinated with operating location Human Resources to provide education and materials to promote benefits programs and conduct on-site meetings when needed.
Specialized in contract negotiation, systems implementation, training, human resources, financial accountability, budgeting and budget implementation.

10. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how administrative specialist leads use windows:

Lead on the Windows 7 migration project for the EIA organization.
Install and configure DB2 client on AIX and Windows 10 Servers.

11. SharePoint

Here's how administrative specialist leads use sharepoint:

Ordered office supplies Skills Used MS Office, Adobe Pro, SharePoint, Documentum, IBM GERS, Smart Plant
Implemented Document Management System (Microsoft SharePoint Portal Server) for better management and storage of company documentation.

12. PowerPoint

Here's how administrative specialist leads use powerpoint:

Promoted to the Administrative Specialist position and added the responsibility of creating PowerPoint presentations and handouts for client training programs.
Managed upper level calendar scheduling, arranged domestic and international travel, prepared PowerPoint presentations, correspondence and processed expense reports.

13. Conference Calls

Conference calls are call that involves three or more people who can speak at the same time. One of the persons connected may add the person to confer through the phone whose voice can be heard by all of those on the line. This can be done when the phone is used as a feature for a conference call that allows the initial caller to add more listeners or speakers on the same line without losing the first person he called. This is used to listen or communicate to different people at the same time that would save time, effort and avoid repeating the same discussion.

Here's how administrative specialist leads use conference calls:

Attend and participate in self-directed team meetings, quarterly administrative specialist conference calls and activities/other agency committee meetings as applicable.
Coordinated meetings/luncheons with management/clients, conference calls, travel arrangements and trade shows for upper management and sales representatives.

14. Direct Calls

Direct calls are connections established with a previous customer or client, most likely a subscriber.

Here's how administrative specialist leads use direct calls:

Answer and direct calls to appropriate parties.

15. HIPAA

Here's how administrative specialist leads use hipaa:

Maintained knowledge of and assured adherence to HIPAA rules and regulations.
Maintained confidential information and followed department policy and procedures in accordance with HIPAA.

What skills help Administrative Specialist Leads find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on administrative specialist lead resumes?

Dr. Mike Peterson Ph.D.

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What administrative specialist lead skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young administrative specialist leads need?

Guillaume de Syon Ph.D.

Professor of History, Albright College

The same as the ones they needed before. Employers want a combination of experience as well as writing and reading capacities. There may even be a greater need for decent writing, as the shift to online has affected the workforce. On the positive side, successfully negotiating the pandemic conditions could be considered a sign of adaptability.

What technical skills for an administrative specialist lead stand out to employers?

Amanda Carpenter

Director, California State University Channel Islands

-Data analytics skills are critical technical skills that stand out to employers in today's market. According to NACE (2018), the use of data analytics is projected to have the most significant impact on an organization's operational efficiency and revenue generation.
-Source (NACE): www.naceweb.org

What soft skills should all administrative specialist leads possess?

Brandy Bailey

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

Do you want to know more?

List of administrative specialist lead skills to add to your resume

The most important skills for an administrative specialist lead resume and required skills for an administrative specialist lead to have include:

Travel Arrangements
Administrative Procedures
Customer Service
Expense Reports
Front Desk
Payroll
Calendar Management

PeopleSoft
Human Resources
Windows
SharePoint
PowerPoint
Conference Calls
Direct Calls

HIPAA
Management System
Administrative Policies
Office Equipment
Administrative Assistance

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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